Name: Times Hotel
Address: 2Nd Floor Times Square Shopping Centre, Bandar Seri Begawan, BS2713, BN

10/10

Exceptional

22 Jan 2026

Jeffrey

My Times Hotel room was clean and I consider it to be an excellent “price performer.”

Most impressive were staff members who helped me and answered a few questions regarding my one-night stay. Most notable was Mr. Somady who arranged, with minimal advance notice, a driver who took me on a multi-hour, fascinating experience inside and outside the city.

Nearby the Times Hotel is a nice running track running track that I discovered and used for some morning exercise.

Leisure Self

8/10

Excellent

19 Dec 2025

Jose

Excellent location near the airport. Friendly staff.

Leisure

8/10

Excellent

13 Aug 2025

robert

Good for short stay

Friendly hotel - good for short stay. Good breakfast and friendly staff. Shuttle service worked well to and from airport. Could use some new furniture

Partner

6/10

Pleasant

29 May 2025

Peng Cheau Patrick

Near to airport. Adjacent to a small mall.

Business

4/10

Poor

12 May 2025

Noraini

Has not improved since visited last 8 years.

Leisure

2/10

Poor

21 Mar 2025

Kristina

The property was very dirty, changed rooms 3 times because of dirt and horrible smell. Dirty workers clothes strewn on the dirty carpet in the hallway. Bed sheets gross and stained. Bed smell like old sweat. Left after 30 minutes and 3 room attempts in the middle of the night.

Leisure Friends

8/10

Excellent

26 Jan 2025

Kumar

Airport shuttle was excellent. Connected to a mall and very near to airport. Very good for transit. If the hotel lobby is upgraded to new furniture it will be better.

Leisure Family

10/10

Exceptional

05 Jan 2025

Soffina

Great place for short break holiday with family.

Leisure Family_with_children

10/10

Exceptional

31 Dec 2024

Der Bao

Great vale. Shuttle to and from airport. Clean and connected to mall

Business_and_leisure Family

4/10

Poor

28 Dec 2024

melissa

Skip this place. Even for $50 a night, the rooms are moldy and the furniture is thread bare. It just feels gross. Plus the “sound proof” rooms apparently do not take into consideration the outside wall and we got to listen to a crew playing with a gas powered leaf blower until 11:30pm then a asphalt packer until after midnight. RIGHT outside the window in the alley.

Leisure Friends

6/10

Pleasant

26 Oct 2024

MUNAWAR

This property is just reasonable

Business_and_leisure Family

2/10

Poor

15 Oct 2024

NHEE KWAN

Had made arrangements days before arriving to be picked up at Brunei airport. No one showed up and 45mins later took a taxi to the hotel. When asked why no one had been at the airport, front desk woman fidgeted with papers and mumbled and did not give a proper explanation.

Leisure Self

8/10

Excellent

20 Sep 2024

Joseph

The Time Hotel was conveniently close to the airport and part of a mall/movie theater, which made inexpensive entertainment and food options a breeze!
I was going to get the cheaper room originally, but as I was staying in Brunei for a couple weeks I upgraded to a larger mid-size room, which offered a LOT of space and I was happy for.
Unfortunately, the rooms and property needs some renovation. The carpeting was kind of disgusting everywhere, and the halls often had a smell to them.
I tried to call for room service one day and called the # over several hours but no one ever answered.
I'd also skip the morning buffet as it wasnt really worth it and there were often ants swarming the watermelon plate.
With a little investment and love, this could be a fantastic hotel, but as is, I'd use it for its convenience and location moreso than the hotel itself.

Leisure Partner

10/10

Exceptional

29 Jun 2024

Rokiah

Excellent

The location was great, quite and friendly staff

Friends_and_family Family

4/10

Poor

27 Apr 2024

Soon Hung

I stayed here once when they first opened. Over the years, the lack of proper maintenanceand caring, the establishment has fallen into despair...ripped and soiled upholstery. And it is too bad. It is disappointing.

Leisure Self

8/10

Excellent

12 Mar 2024

Vincent

Good hotel and clean

Business

8/10

Excellent

07 Mar 2024

Tho

Good hotel for transit.
The free shuttle to/from airport was great (need to inform hotel in advanced).
Got few restaurants nearby (accept credit card), no problem to find foods.
Won't recommend for long stay, as Hotel not so clean.

Leisure Partner

10/10

Exceptional

02 Feb 2024

Regina

Staff are accomodating and respectful.

Leisure Partner

10/10

Exceptional

14 Jan 2024

John

Good Stay

20 minutes walk to the airport. Right on top of a mall so everything is right there. Staff was super friendly.

Self

10/10

Exceptional

30 Dec 2023

Sry

All nice👍👍👍

Leisure Family

10/10

Exceptional

28 Dec 2023

SUHAILI

A pleasant stay

As for my family, a Great place to stay and staff was helpful. Thank you

Friends_and_family Family

8/10

Excellent

22 Sep 2023

Yuxi

The hotel looks a bit dated, but I really liked that it's close to the airport and lots of food options.

Business_and_leisure Self

6/10

Pleasant

30 Aug 2023

Adibah

-

8/10

Excellent

05 Feb 2022

Dina FebruarY

Very good

Friends_and_family Family

8/10

Excellent

25 Jul 2021

Verified traveler

Location was ok. However the hotel is a little tired and could do with a paint. Sharing the same jam and butter at breakfast is unhygienic.

Leisure Partner

10/10

Exceptional

31 May 2021

Verified traveler

Hotel location is great. Food is easy and can find near by.

Business_and_leisure Family

6/10

Pleasant

07 Apr 2021

Sya

The swimming pool are so dirty!

Friends_and_family Family

6/10

Pleasant

23 Mar 2021

Verified traveler

For me the place is overprice and the room description is not as told

Friends_and_family Friends

10/10

Exceptional

14 Feb 2021

Siti Maimunah

it was good stay

Friends_and_family Family

8/10

Excellent

10 Jan 2021

Verified traveler

This hotel is a excellent place surrounding with shop and mall. Easy to get food and groceries.

Leisure Partner

4/10

Poor

04 Jan 2021

Fauzi

The reception never properly double check my booking when i made a phone call. They said i never book. I have to go myself there to make sure my booking via expedia is confirmed.

Friends_and_family Family

6/10

Pleasant

29 Dec 2020

Verified traveler

..................................................

Leisure Family

8/10

Excellent

27 Dec 2020

Dk Amal Idda Nadhirah

not so bad.

Partner

6/10

Pleasant

24 Nov 2020

Muhammad Hafiz

The locality is convenience for the purpose of my stay

Partner

6/10

Pleasant

29 Sep 2020

Nzry

Shopping mall under and around the hotel, parking abit hard to find.

Business_and_leisure Family_with_children

6/10

Pleasant

23 Sep 2020

Verified traveler

Room need to be upgrade. Location great. Service is great.

Friends_and_family Family

8/10

Excellent

14 Sep 2020

Hami Zanariah

Worth it

Enjoyable and satisfied

Friends_and_family Family

8/10

Excellent

07 Aug 2020

Isma

Great hotel. Room was spacious. Standard amenities. Hotel was located on the same building wuth shopping mall, restaurants aneverythingelse.

Leisure Family_with_children

8/10

Excellent

26 Feb 2020

Azman

Like the area, surrounded by shopping area n near to airport.

Friends_and_family Family

6/10

Pleasant

20 Feb 2020

Ivan

What I like is the location is in the mall and also the hotel have pick up service to airport. what I didn’t like was the smell of the room, their staff wasn’t really professional, what they’re doing was playing with their phone plus I had terrible view from my room, cement wall view.

Leisure Self

6/10

Pleasant

19 Feb 2020

Verified traveler

I has a taxi proplem..because no taxi to go to the city or some other pleases
Very bad..

Self

8/10

Excellent

12 Feb 2020

Daryl Melos

Convenient stop over

Convenient and comfortable for a one night stop over in an interesting city.

Partner

10/10

Exceptional

09 Feb 2020

Yolanda

The hotel is clean.
The staff were very helpful and accommodating.

Leisure Family

8/10

Excellent

01 Feb 2020

Yeoul

It's nice place!

It is near the airport and quite good condition!

Partner

4/10

Poor

10 Jan 2020

Verified traveler

Disappointing service. We booked a room as we had a 14 hours transit period in Brunei airport. We thought it would be best to get a room and sleep rather than stay in the airport all day. Good thing about the hotel is they gave us the room earlier as we explained it will be a day use as we had to leave at 10 pm that evening so we would not use it overnight. Appreciated that they agreed but then when we went to the room it was only a double bed although we paid for a triple. Went back to reception and they said they will send an extra bed. The sink was leaking told them when they brought the bed they said ok, I thought they would send someone but no. The worse part of it is after we told them we need to sleep we realised they gave us a room 215 next to some extremely loud industrial extractions vent. It was impossible to sleep. So the purpose of paying for a room there was pointless. I feel the service provided by the receptionist at check in was appalling. She did not say hello nor the other staff actually. She also seemed very bothered to be at work. And they just ignored the fact that we needed a room to sleep and gave us a room on the loud side. £64 spent and got no value out of it. Staff should be more respectful to paying guests and be trained to identify guests needs and act on it. As a hotel manager myself, The service was of a very poor standard.

Family

8/10

Excellent

14 Dec 2019

Verified traveler

Attached to the Times Square shopping mall made easy access to food outlets and money others.

Business Self

8/10

Excellent

14 Dec 2019

Verified traveler

nice place to stay for weekend and close to multiple place

Leisure Family

2/10

Poor

07 Dec 2019

Sugiantoro

Cleanliness is a big problem for this hotel

The hotel really need to maintain cleanliness and pest control for this hotel, the smell of cockroach was so strong in the room.

Business

8/10

Excellent

02 Dec 2019

Verified traveler

Many food outlet within reach. Hotel situated at shopping mall.

Business Self

2/10

Poor

02 Dec 2019

Verified traveler

Would not return, was very disappointed. Ended up spending the night at the airport instead

Leisure Family

10/10

Exceptional

15 Nov 2019

Fardy

Refrigerator not working , nice hotel , clean , good location

Leisure Family

6/10

Pleasant

21 Oct 2019

Peng Cheau Patrick

Convenient

The good thing is big bedroom and location to mall and restaurants. Near airport.

8/10

Excellent

01 Sep 2019

Verified traveler

Good. Only last night there was no electricity for about an hour .. Overall it was nice hotel.

Family

8/10

Excellent

31 Aug 2019

Zalina

Great location...near amenities 👍👍👍 Only need a cleaner toilet then that will be excellent

Friends_and_family Family

8/10

Excellent

31 Aug 2019

Angeline

Staff was very helpful. At nigh very difficult to sleep because my room aircon very nosey.

8/10

Excellent

26 Jul 2019

Chew

Friendly staffs.
Shower pressure not satisfactory
Some rooms could be noisy though

Business Self

2/10

Poor

13 Jul 2019

Verified traveler

隣の部屋とドアで繋がっており、壁も薄いからか、隣の部屋の音が駄々漏れ。深夜まで眠れなかった

Leisure

4/10

Poor

12 Jul 2019

Verified traveler

Hotel reception did not inform us the actual amenities that are due to us. I made earlier request via e-mail to be picked up from the arrival area of the airport but no one was there. We had to phone the hotel for this service which was stated in the package. The daily replenishment of coffee/tea/sugar sachets was erratic; no milk creamer was provided. Breakfast served was monotonous. Definitely, next time I will book in another hotel.

Business_and_leisure Family

10/10

Exceptional

27 Jun 2019

Verified traveler

It's linked directly to the shopping centres downstairs via lifts within the hotel, making it very convenient and accessible.

Friends_and_family Family

6/10

Pleasant

08 Jun 2019

Edward

Travelers from Vancouver, Canada

The Times Hotel is probably about 10 years old but it definitely needs some upgrading. The wall and carpet are dirty and worn. The furnishings are worn and should be replaced.
The staff are not friendly but they will assist you when requested.
I booked the hotel via hotel.com and it indicated a window with city view and balcony for the room. No such luck! In fact,our view is the back side of a hotel wing.
Our room is situated on the third floor and the fourth floor is where a theater is situated, and it plays action movies everyday. Good thing I had brought along ear plugs!

Family

8/10

Excellent

13 May 2019

Ken

I stayed here previously and wanted to replicate the experience for my wife .cant speak for her i imagine she will speak for herself at some point .

Friends_and_family Family

6/10

Pleasant

30 Apr 2019

Verified traveler

Chose this hotel only because of the location close to the airport and shops. Their staffs should be trained on customer services. Upon check in front desk staff didn’t acknowledge guest by greeting or smile. Not welcoming attitude and hardly hear them saying “ Thank You “

Leisure Self

10/10

Exceptional

27 Mar 2019

Danilo

Good place near the airport.

Can’t complain with the budget deal.

Partner

8/10

Excellent

19 Mar 2019

Verified traveler

Hotel room is cleaned,very convenient to shopping area..

Friends_and_family Friends

8/10

Excellent

04 Mar 2019

Wong

It was a pleasant stay

8/10

Excellent

22 Feb 2019

MdFz

Nice comfortable spacious room. Eateries, many shops and cineplex nearby, good to explore vicinities. Airport pickup and transfer provided. Pleasant hotel, will return.

Leisure Self

8/10

Excellent

05 Feb 2019

Yolande

Quiet hotel in a shopping complex

Convenient location: close to the airport and part of a shopping complex with many restaurants/cafes and currency exchange.

Family

8/10

Excellent

26 Jan 2019

Verified traveler

Near airport halal food.

8/10

Excellent

26 Nov 2018

Afiq

Very near to the mall. However the traffic is quite heavy.

6/10

Pleasant

18 Nov 2018

Verified traveler

Overall, this hotel was fine for the price. It's also close to the airport and offers a free airport shuttle. However, the rooms are a bit old and the staff was a bit slow in service.

6/10

Pleasant

18 Oct 2018

Verified traveler

The first time we stayed, we weren't charged for water or late check out. The second time, we were charged for water n late check out.
The breakfast was also very modest.

8/10

Excellent

15 Oct 2018

Verified traveler

Brunei experience

Located in a shopping area. Very convenient for shopping and eating out.
I got a room facing the centre court, so nothing to see from the window...
Hotel nearby the airport.

Family

8/10

Excellent

25 Sep 2018

Verified traveler

Moderate

Nice place. Very near to shopping complex. Easy to get variety foods around the hotel.

Family

6/10

Pleasant

05 Sep 2018

Verified traveler

a bit dated, and the air-con is noisy. Good shuttle service (responsive staff). Breakfast ingredients limited. Coffee poor.

10/10

Exceptional

14 Aug 2018

Joesrizal

Nice Hotel convenience for quick shopping at the lower level mall and two other mall around it. And another best part, its located very near to the airport and the city centre.

2/10

Poor

06 Aug 2018

Chern Ein

Bad service

Worst stay ever at hotel in Brunei.Receptionist was unfriendly during check-in. Told her im expecting my delayed baggage to arrive midnight. No call from receptionist whatsoever. I waited till morning, called the airport to find out they have delivered at midnight but the receptionist did not bother to call to inform. Had to call receptionist in the morning to trace my baggage.Lousy service. If you are staying at level 2, you need to walk through the lobby each time you want to access the pool. No privacy. Internet is unstable and slow.I am quite glad I am moving to another hotel after this.

8/10

Excellent

14 Jul 2018

MrDavid

Nice hotel near airport

Interesting country hardly any public transport tours are good , good food eat at night market

6/10

Pleasant

21 Jun 2018

Lee

basic hotel

breakfast quality need lots of improvement...

6/10

Pleasant

18 Apr 2018

Nana

Close to airport

It's at a close proximity to the airport. Very handy while in transit as they also offer free shuttle service from and to the airport . Hotel facility is so so. The staff are friendly and helpful.

8/10

Excellent

09 Apr 2018

Verified traveler

Convenient hotel. Well located to eateries

Hotel staff abit slow in check in.
Hotel is well placed in a mall with all the eateries, cinema and shopping. Good coffee at Its a Grind.

6/10

Pleasant

27 Mar 2018

noly

Nearest hotel stay from airport Bandar Seri Begawa

A requested pillows is chargerable at this hotel. Poor swimming pool area..

8/10

Excellent

19 Mar 2018

Nice hotel

I shall say its a nice hotel to stay and convenient to shops and restaurants.

8/10

Excellent

10 Mar 2018

FOO KEONG

Spacious and dim room

It has spacious room but if those facing center court will not seen the sun or rain. The room ambient is kind of dim even all lights are on and it has a bit smell due to no sunrise.

6/10

Pleasant

03 Mar 2018

ahyad

Good hotel. Need to improve more on customer service

10/10

Exceptional

03 Mar 2018

Maraine

Great hotel close to airport

Close to Airport, but cannot hear the planes. On top of a shopping centre so great for shopping and eating.

6/10

Pleasant

18 Feb 2018

Janet

TIMES HOTEL BRUNEI - A Pleasant Stay

Good location, friendly staff and reasonably priced.
Airport transfer was excellent.

8/10

Excellent

12 Feb 2018

Angelo

___________________________________________________________________

10/10

Exceptional

30 Jan 2018

Josh

Had little to no expectations but was overjoyed

I'm not one to stay in many hotels. I had no idea what to expect. This hotel was perfect for what my family and I needed. Very clean. Very comfortable. All the amenities needed.

Would recommend.

8/10

Excellent

10 Jan 2018

Salman

Nice hotel. Easy to reach airport & shopping mall (in the same building). Some area not so clean such as the seat in the restaurant and in the room (has some stains).

8/10

Excellent

01 Jan 2018

Valentina

Friendly and helpful check in and service staff. Handy place to be as close to shops and the airport.

10/10

Exceptional

27 Dec 2017

Alex

hotel is clean and well maintained... shops and movie house/theater is nearby...

8/10

Excellent

10 Dec 2017

dr Jan

Close to the airport, Within a Mall, nice staff

It was a good experience overall.
Staff was cooperative .
Allowed me a free shuttle to the airport.
Its within the mall so , i didnt need to worry much about food etc

10/10

Exceptional

01 Dec 2017

Verified traveler

R+R

Pleasure to enjoy , a smooth trip from airport to hotel , and enjoy / relax , after a hectic week of shopping with my immediate family , in Divisoria , M Manila , to a great nights rest and sleep in Brunei . Staff very cheery and accomadating !

10/10

Exceptional

01 Dec 2017

Rosanah

Excellent services and location! Staff are very friendly and helpful.

10/10

Exceptional

28 Nov 2017

Rosanah

Excellent services, airport and malls are nearby.
Very quiet and clean.

6/10

Pleasant

15 Nov 2017

Verified traveler

Cleanliness of the room is average, wifi is pretty slow

8/10

Excellent

01 Nov 2017

Visitor

Just the hotel I need

Have stayed in several different mid range hotels in BSB but I rate this one of the best with its modern, clean line and unfussy decor. Stayed one night. The shuttle to & fro the airport was a bonus. But best, the staff were amazing and ever so helpful to assist with our huge bags. From the guys to the security bloke at the hotel, they were all very attentive and assisted with relatives visiting us! Made our day. Thank you

6/10

Pleasant

16 Oct 2017

Rakawih

House keeping and cleanliness.

My two Rooms cleanliness are considered clean and tidy. However there was few cracked tiles here and there in my toilet. The Soap was hard and not suitablle for my skin for bathing. Hence I brought my own soap and used it for my shower.

Air conditioning system looking good.

The two pillows were hard and I felt not comfortable for sleeping. I was finally sleeping withou pillows.

The towels provided were excelleny. Nice and soft.

10/10

Exceptional

08 Oct 2017

Max Traveler

Lovely hotel, good entertainment location

the stay was comfortable, privacy fully respected

6/10

Pleasant

05 Jul 2017

lorraine

I had a really wonderful time. The proximity of the hotel to the airport made it more convenient for me considering it was my first time travelling alone. I would definitely consider staying in this hotel in my next stay in brunei.