Parkview Hotel

10/10

Exceptional

08 Mar 2026

Robert

.

Self

10/10

Exceptional

06 Mar 2026

Darcy

Clean room excellent staff

Partner

8/10

Excellent

06 Mar 2026

Lucas

Clean room, friendly staff.

Self

10/10

Exceptional

03 Mar 2026

Nathaniel

Everything was wonderful

Self

6/10

Pleasant

03 Mar 2026

Jamal

There was a lot of renovations happening upon my arrival and one elevator was down being that there was only two that really took away from speedy navigation to and from my room. The room itself was okay just had a stale smell to it. Overall, the workers were nice and accommodating so I can complain there.

Self

10/10

Exceptional

02 Mar 2026

ALBENA

Very convenient location

Partner

2/10

Poor

25 Feb 2026

Keith

I stayed here in September 2025. We had a great experience. The only the negative was the toilet clogged without any reason. It was fixed with plunger. Fast forward to February 2026. We decided to stay here again. On the first night the toilet was clogged again without reason. I asked front desk for plunger but he said he didnt have one. Needless to say we left the hotel with a full refund. I learned that new owners took this over and clearly something changed. I would not stay if I were you. It is a shame because it is a classic warm feel hotel in a great location. But again non of that is worth the unprofessional behavior from the one person on staff for the entire building. STAY AWAY!!

Partner

8/10

Excellent

25 Feb 2026

Debra

Clean rooms and friendly staff. Plenty of parking. Close to Downtown Syracuse and Syracuse University. Breakfast is complimentary but food options can be improved.

2/10

Poor

23 Feb 2026

Josh

Staff support was lacking. My reservation was made for the night before the night I needed. Staff was 0 help in changing this or coming up with a reasonable solution.

4/10

Poor

22 Feb 2026

Catarina

The hotel is just very isolated. The room was fine.

2/10

Poor

22 Feb 2026

Joseph

I couldn’t even get into a room. I waited for over a half an hour while the girl at the front desk tried to get a room for me and she couldn’t because there was a problem with their system. I had to go to a different hotel after I already booked and paid for a room here. Super frustrating.

4/10

Poor

22 Feb 2026

Jacqueline

There was not many staff to check in or out . We were put in handicap rooms . One room was freezing . We had no soap . The cleanliness was not great and the breakfast was not good . We have stayed here in the past and really enjoyed our stay so we’re very disappointed that our stay was not good .

Family

8/10

Excellent

17 Feb 2026

Bonnie

I had a good stay. Nothing was amiss, no bugs, and the staff was friendly enough. There really aren’t any amenities, though. Not even a vending machine. Either way, it’s down the street from the hospital I was working at so I’ll stay there again in May if possible.

6/10

Pleasant

16 Feb 2026

Melissa

.

Leisure Family

6/10

Pleasant

15 Feb 2026

ella

Staff was very nice, very welcoming. Room smelled like BO and must as soon as we walked in, however, beds and furniture were clean and comfortable. Housekeeping knocked loudly on our door early in the morning, but was respectful and was always offering towel/linen changes. Room came with controllable heat and a/c.

8/10

Excellent

15 Feb 2026

Paul

Clean room. Location close to Syracuse University. Free parking.

Leisure Partner

6/10

Pleasant

15 Feb 2026

HB

Booking age says 18 but in reality it is 21. Room is self is good but everything else is just fine

Leisure Partner

6/10

Pleasant

12 Feb 2026

Natalie

Loud banging presumably from pipes all night long prevented us from sleeping. Lack of bath towels. We have stayed at this hotel many times and always liked it but lately it is hit or miss. This time was not good. There was practically nothing at the breakfast buffet either, we went to McDonalds. Staff is nice though and the coffee is always good.

Partner

6/10

Pleasant

11 Feb 2026

Julie

Really appreciated the location. Very clean and pleasant staff. We had to change rooms three times, however. The first room's heater sounded like Chewbacca. Couldn't sleep. But the hotel was getting in new heaters for some rooms so that should be fixed soon. Our next two rooms didn't lock. The doors closed, but anyone could open them without a key card. We were moved to our last room, which was very comfortable. Unfortunately the room's microwave didn't work. Great location close to campus! Breakfast was nice and they stored our luggage after we checked out for a couple of hours.

Leisure Family

4/10

Poor

09 Feb 2026

Joanne

Hotel was clean and proximity to upstate hospital is very good but the new owners have discontinued some a amenities that are highlighted on their website including their airport shuttle and free or for-purchase consumables like water or snacks. The room didn’t close properly and the staff graciously found us anther room.

8/10

Excellent

06 Feb 2026

kathleen

Staff friendly and helpful

Leisure Self

8/10

Excellent

06 Feb 2026

Alison

Staff was courteous

8/10

Excellent

06 Feb 2026

Vera

The hotel is fine. The staff make it better. Quiet areas. Close to the Cuse Deli so you have food until 2 am. I would call the hotel and book directly. Don’t boo through a third-party site.

10/10

Exceptional

06 Feb 2026

Jessieca

Yes

10/10

Exceptional

04 Feb 2026

Carl

The room was spotless, the furnishings were very nice, big thick mattress, higher-quality food for the complimentary breakfasts, courteous staff, and best of all, I only saw a few other guests in the hallways and elevators.

8/10

Excellent

03 Feb 2026

dave

All in all we found the hotel to be great.
Good - the hotel was in a great location
Excellent restaurant steps away
Nice big room with everything we needed including dishes, microwave, coffee maker and refrigerator.
Bad - the coffee pot wasn’t cleaned, it had mold in it which we cleaned and assumed it was just overlooked at last cleaning.
The heater had trouble getting the room warm but we had a corner room and it was unusually very cold out
The free breakfast was very disappointing.

Partner

10/10

Exceptional

03 Feb 2026

todd

Staff

Business

10/10

Exceptional

02 Feb 2026

Elizabath

Clean room and excellent staff that really helped me out!

Business

10/10

Exceptional

01 Feb 2026

Chandra

We spent a long weekend touring colleges in the area- this hotel was so quaint!! The staff is what made the experience so special— all of the front desk staff were so kind and helpful. Even the gentleman shoveling the parking lot was amazing. This will be my first option any time I visit. There is an upcoming renovation plan and I look forward to the results!

6/10

Pleasant

01 Feb 2026

Yvonne

Room was nice and spacious, though the AC unit was not working well so it was cold. Front desk staff not so great.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2026

Maureen

Spacious room and kind staff

10/10

Exceptional

31 Jan 2026

Christina

Our rooms were beautiful !! They were nicely warmed for us with easy dials to find for any changes! Had everything one needed (closet, lovely bath, comfy bed) for a great nights sleep !!

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Pavel

Great

8/10

Excellent

27 Jan 2026

Kristine

I’m sure there are fancier hotels in Syracuse, but the Parkview Hotel is conveniently located, has free parking, has delicious muffins in the lobby along with tea and hot chocolate, the beds are comfortable, the building is secure, and the staff is nice. The bathrooms are outdated and the shower was not great. (Zero pressure, unless it just wasn’t functioning properly in the room where we stayed.)

Partner

10/10

Exceptional

25 Jan 2026

Wesley

Clean room. Very convenient location.

10/10

Exceptional

24 Jan 2026

Samantha

Very helpful and kind staff, great value

Leisure Self

10/10

Exceptional

23 Jan 2026

Ellen

Great room and location

2/10

Poor

22 Jan 2026

Krystian

Keys to our rooms didn’t work , drainage in sink and tubs are terrible. Heater way too loud

Business Partner

10/10

Exceptional

21 Jan 2026

Michael

Room was excellent

6/10

Pleasant

21 Jan 2026

Deborah

Nice people who were often not around to help and limited breakfast

Business Family

8/10

Excellent

18 Jan 2026

Michael

Staff assisted w a parking issue and an mis numbered room key. Super attentive. Clean. Quiet. Recommend.

Business Partner

10/10

Exceptional

16 Jan 2026

Alice

Love this hotel. I hope it doesn’t change. The elegant feel and lovely social spaces are wonderful. The staff is exceptional.

Friends_and_family Family

6/10

Pleasant

16 Jan 2026

Jami

While reviewing hotels I chose this one because the reviews were good and it said there was dining in and bar area. The images showed plates food and cocktails, none of this! Check in was nice, staff pleasant & helpful. Throughout the stay I realized a few things. The plugs on the lamps weren’t working they loose and had to pull the whole stand out to use plugs in wall. The 2nd day as we were leaving we met housekeeping in the hall she asked if we needed anything we told her we needed towels, washcloths and that she could refresh room, upon return 8 hrs later we came in & there were still dirty towels in a pile in the bathroom, no clean towels and garbage’s were not emptied. Later that night went down to get a drink and the vending machine is out of order. While waiting to ask where to get a drink cuz the front desk was checking in a new person I overheard the attendant say $50 for incidentals where they told me $100. The clerk at front desk did give me 2 bottles of water and the towels I needed.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

Nina

The rooms were spotless and staff were helpful and nice! A classic elegance to the hotel entry and lobby area. They do provide a complementary breakfast; at the hotel as well which is nice! Would book again! Close walking distance restaurants behind the hotel. Taco Tuesday any one a nice taco shop and more !

Business Partner

10/10

Exceptional

16 Jan 2026

Evelyn

Not a lot of food and it was not hot The rest was real good!

Partner

10/10

Exceptional

15 Jan 2026

Jennifer

Our stay with nice the staff were very pleasant and our room was very clean. Five stars

10/10

Exceptional

15 Jan 2026

Olivia

The room was spotless and both hotel clerks I encountered were very kind and helpful.

Business

8/10

Excellent

15 Jan 2026

Barbara

No kitchen breakfast ok

Leisure

10/10

Exceptional

14 Jan 2026

Cathleen

Good feel to the hotel, very cute place.

8/10

Excellent

13 Jan 2026

Rosalie

The front desk staff were very nice and helpful. The room was clean. It has a nice

6/10

Pleasant

12 Jan 2026

Stephanie

We arrived late (11:30pm) for a college tour. The front door was locked. The woman at the front desk was yelling something at us through the door and wouldn't let us in. She had a mask on so I really couldn't figure out what she was saying. Eventually I realized she was asking if we had a reservation. When I indicated we did she finally let us in. She then proceeded to take close to 15 minutes to check us in. While she was checking us in another gentleman came to the door and experienced the same thing. After he was let in the woman behind the counter told us that people try to get into the hotel without reservations.
The room was clean. The complimentary breakfast had a nice variety but the coffee was terrible. When taking a shower the pipes make in incredibly loud screeching noise like the pressure was too much. It was so loud it woke up everyone else in the room.

Self

2/10

Poor

12 Jan 2026

Justine

I was treated like a criminal who broke in and stayed illegally. I had prepaid for a room and checked in at the front desk, giving my credit card for a deposit authorization, and my license for ID verification.
The manager arrived at my door the next morning with the cleaning staff, ready to key into my room, in spite of the fact that it was 3 hours prior to checkout time and I had the do not disturb on my door. I had to get up and get dressed while the manager waited outside my door. She was rather unfriendly as she said she had no records of me and I needed to tell her who I was. She left to go investigate.
I then received confirmation that I had been booked by her for another night at the hotel, paid with my visa. Calling the front desk to complain, she was rude and unapologetic. I’m leaving this hotel assuming I will need to dispute the charges on a second night I gave no authorization for, and certainly didn’t approve using my credit card.
I had stayed once before and it was perfect. Can’t say the same for this stay. Rude, unprofessional behavior by the manager completely ruined my stay. I was offered no compensation or even a warm demeanor.

Leisure Self

10/10

Exceptional

10 Jan 2026

Olivia

The room was very clean and the bathroom spotkess. The check-in clerk was professional, friendly and engaging

Business

10/10

Exceptional

09 Jan 2026

Rajesh

Neat spacious room and bath

Leisure

6/10

Pleasant

09 Jan 2026

Onome

The room I was assigned has a \"silent\" fire alarm that supposedly sent an alert to the fire department indicating there was smoke in my room. The front desk attendant came to my room, questioning me. The next day, the same lady came back to my room and questioned me about payment. My room was booked and prepaid through Expedia. She claimed the phone wasn't working as her reason for coming back up to my room. Not huge issues, but definitely bothersome and suspicious.

Business Self

10/10

Exceptional

04 Jan 2026

Nick

Convenient parking
Friendly Staff
Good location

10/10

Exceptional

02 Jan 2026

Taras

The room was nice and clean. Bed was super comfortable and the staff was really friendly!

4/10

Poor

01 Jan 2026

Morgan

Initially given keys and sent to a room that had been used/not cleaned. Was fixed by another trip to front desk. TV was very outdated. We were in a room near elevator and it was very noisy. Sounded like construction. Breakfast was very limited even with an hour left in the breakfast window. Experience was overall okay but we expected more based on the numerous positive reviews.

Partner

2/10

Poor

31 Dec 2025

Blair

Room was not ready at midnight when we went to check in. Only 2 staff members working and when they finally said room was ready - it was not cleaned. Used towels in bathroom, garbage on night stand, hair in sink. The check in staff member offered to clean it, but we decided to leave and find another hotel. Manager did refund the room after I called the following day. Previously had a 5 star stay at hotel.

Leisure Partner

4/10

Poor

28 Dec 2025

CHRISTIEN

The front staff at this hotel is VERY nice. However, the rooms are dated and beat up and I found hair all over my bathroom in the shower and all over the floor. It made me feel like the rest of the room wasn't clean and I spent the first 20 minutes of my time there wiping down every single surface. It's really more of a motel vibe then a hotel.

Leisure Family

10/10

Exceptional

27 Dec 2025

Hariet

We stay in this beautiful old (with modern amenities) hotel, which we certainly hope has protected landmark, status every Christmas when we come to Syracuse to visit family. We love it. Staff is superb and always welcoming and helpful… and really go above and beyond. This morning after an enormous overnight snowstorm, we were astonished to discover that our car parked in the hotel parking lot was ready to drive because someone from the staff had already cleaned off all the snow. Nothing but good vibes in this place!

Leisure Partner

8/10

Excellent

25 Dec 2025

Keiko

Quiet, clean hotel with easy parking in the rear property. Free Breakfast is the bonus.

Business_and_leisure Family

10/10

Exceptional

24 Dec 2025

Sarah

Easy check in … close to down town .. nice breakfast in the morning!

Friends_and_family Friends

8/10

Excellent

21 Dec 2025

Luis

Parking was easy, for some reason i was charged doubled. they charge your card immediately for incidentales. usually hotels place a hold but this place actually charges your card. now i have to wait 3 days to dispute with my bank and speak to the manager of the hotel

Leisure Self

10/10

Exceptional

21 Dec 2025

Kory

Great hotel, bed was nice.

Leisure

4/10

Poor

21 Dec 2025

gennaro

just a basic Motel not a hotel

Leisure Family

10/10

Exceptional

20 Dec 2025

Laurie

Everything about this hotel is wonderful. Already planning to stay again in the spring.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Rita

The staff, especially Mr. Robert Jessica and the maintenance were awesome. The room was comfortable and clean. The double was more than enough space for me my husband and son who got married the weekend we stayed. We had a small issue with our toilet which was taken care off quickly. From check in to checkout service was friendly and courteous. We had a good stay thank you to the staff.

10/10

Exceptional

19 Dec 2025

Nathan

Nice staff

10/10

Exceptional

15 Dec 2025

Aaron

The room was perfectly acceptable and appointed for the price, which actually feels like a good value. Dedicated parking and walking distance to many points of interest.

10/10

Exceptional

14 Dec 2025

Sheree

The room was very clean with a comfortable bed and plenty of room to move around. Very convenient location with free parking and breakfast. Friendly staff. It’s an older building which might not appeal to some but had nice art deco vibes

Partner

4/10

Poor

14 Dec 2025

Brian

Main door didn’t close properly. Sink clogged. Heater way too loud and windows not sealed in 15 degrees F outside. Towels super cheap and sandpaper-like. No fruit and poor and very few options at breakfast.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Laurie

The hotel is charming. The staff is fabulous, they went above and beyond to make my stay wonderful.

Friends_and_family Family

8/10

Excellent

12 Dec 2025

Sharon

Nice room for an older building. Nice bathroom and hot water. Refrigerator could be colder. Parking not far from back entrance. Couple of nice close restaurants behind hotel.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Thomas

We had a great stay. Excellent location. The staff was very helpful. The gym and laundry were well used.

Partner

10/10

Exceptional

10 Dec 2025

Joe

Everything was great. Very convenient free parking within 50 feet of hotel

Business

10/10

Exceptional

05 Dec 2025

Julia

Wonderful room at a wonderful price. The breakfast was good and had gluten free options which was very appreciated. Clean rooms and friendly staff.

Leisure Family

10/10

Exceptional

04 Dec 2025

Paolo

Perfect and friendly staff members.

Business

10/10

Exceptional

03 Dec 2025

Mary

Everything was great

Partner

10/10

Exceptional

30 Nov 2025

Lisa

We stay here once or twice every year. Always spotless with friendly and helpful staff

Leisure Partner

10/10

Exceptional

29 Nov 2025

Rajesh

Awesome front desk and very neat and clean quiet room

Leisure Self

8/10

Excellent

25 Nov 2025

William

I stay here 6 to 8 times per year - Good location, good value, good breakfast, nice room, easy parking.
We were told Hampton Inn is taking over. Please keep the lovely inviting \"Living Room w/fireplace and business center\" and the full breakfast. Don't screw up a good thing.

Leisure Pet

2/10

Poor

23 Nov 2025

Shayne

As a man I raised the toilet seat to use the bathroom and there was blood on the rim of toilet and on the under part of the seat as well as dried up urine.

6/10

Pleasant

21 Nov 2025

Adam

The hotel is decent and has a lot going for it. that being said, it is in desperate need of some upkeep. Bath linens are old and frayed, dirty windows, and a room door that wouldn't open without pushing with the weight of one's body!

Business Self

10/10

Exceptional

17 Nov 2025

Michael

Great place when in town for any 'Cuse game. Great value.

Leisure Friends

8/10

Excellent

15 Nov 2025

Thomas

Parking convenient

10/10

Exceptional

14 Nov 2025

Cynthia

staff was very curteous and helpful. nice hotel, very comfortable bed

Leisure Friends

8/10

Excellent

14 Nov 2025

Paula P.

The room was clean, bed was comfortable. The bathroom sinks aren’t great on space. Staff if good and lobby comfortable for a cup of coffee in the am. Location is great.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Alexa

Room was clean, check in/check out was quick, sufficient parking.

Business Self

4/10

Poor

12 Nov 2025

Saina

Dated smelly room

Leisure Partner

2/10

Poor

10 Nov 2025

Jane

This was a Di

10/10

Exceptional

09 Nov 2025

Danielle

Great customer service, the room was clean, the complimentary breakfast was great.

Business Self

4/10

Poor

09 Nov 2025

Adrian

Shower was full of pubic hair. Advised staff.
I left and returned later that afternoon and still dirty with pubic hair.
Called one week in advance to check in early and could accommodate.
Advised me that there were no rooms.
I watched people checked out and they could have accomate me in 2 hours.
All night exit door was been opened and closed next to my room made so much noise because elevators were not working.

Last time I will stay there

Leisure Partner

8/10

Excellent

08 Nov 2025

Shanna

Spacious room in a good location with easy parking close to Syracuse University.

Leisure Family

10/10

Exceptional

08 Nov 2025

Ben

Rude staff great property though

8/10

Excellent

06 Nov 2025

Carolina

Exactly as advertised. Photos on the website show it as it is. Clean hotel, comfortable bed, staff very friendly and attentive. The breakfast wasn’t great but I was also not expecting anything, so it was a plus to have it.

8/10

Excellent

03 Nov 2025

Jesse

Parkview is old but cute, well located and clean. Rooms are big - bathrooms are well appointed and staff is friendly. Breakfast is minimal but coffee is good. Location is excellent in the heart of Syracuse. Parking included.

Business_and_leisure Family

10/10

Exceptional

02 Nov 2025

Brian

Comfortable beds.

Leisure Friends

10/10

Exceptional

31 Oct 2025

Ellen

Staff was helpful and we enjoyed our room and breakfast!