Name: Saigon Charm Hotel
Address: 153 Ly Tu Trong, Ho Chi Minh City, 700000, VN

2/10

Poor

29 Jul 2026

Danny

OMG. I want to refund the money. terrible hotel in every angles

2/10

Poor

05 Jul 2026

Hung

This hotel need demolish, smell bad ,sheet is never been wash ,walls and ceiling dirty ,tv is broken .do not book this dump .
Community out House .

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

Piotr

Needs renovation and a TV because the one in the room wasn’t working. The good thing was the cheap price and pretty okay location.

Leisure Self

2/10

Poor

02 Nov 2025

Vincent

Very bad old hotel, they don’t even offer water , you have to buy water from them. It so old they still using normal key to get in not card key. You can’t event open the window. Strongly not recommend to stay,

Self

2/10

Poor

31 May 2022

Cong

I rate this hotel worth only 1 star. There are mold, broken toilet in the washroom, door damaged. So expensive for me to paid one night there.

Friends_and_family Family

6/10

Pleasant

26 Feb 2020

Ryan Rafael

Condition

The pictures of the hotel are not updated.what is on the website is not what you see and experience.

Self

2/10

Poor

03 Jan 2020

Verified traveler

Not clean... i stay 5 days housekeeping not clean the toilet..... i book for 3 room but i get 2 room only....bad service

Leisure Family

8/10

Excellent

05 Dec 2019

Leo

Great place. Not noisy for the excellent location. Close to everything.

No complains whatsoever for the price!

Business Self

8/10

Excellent

02 Nov 2019

EVA

The staffs are very friendly and helpful, nice and clean room, staffs able to please and fulfill guest's needs; in our case to find vege/halal foods for breakfast :)

Leisure Family

6/10

Pleasant

30 Oct 2019

RAZALI

not so good as breakast was not given , only after we complain they provide bread and fried egg only. the staff also not very friendly

Friends_and_family Friends

6/10

Pleasant

03 Sep 2019

Verified traveler

Room and bathroom are not clean. Service is very good

Friends_and_family Family

8/10

Excellent

18 Apr 2019

Lelany

Great location, good value & helpful staff

The room was remodeled, very clean and smelled nice too.

The location is perfect! 3 minute walk to Binh market, 12-15 minutes to the war museum and bui Vien walking street . They also have an onsite tour company who we booked the Cu Chi tunnels with for $15.

Downside is that breakfeast was only til 9am and with limited options.

We arrived early in the AM and the staff was very accommodating in helping with our luggage and in getting a room ready before the 2pm check-in time.

Friends

8/10

Excellent

07 Mar 2019

Verified traveler

The staff is very welcoming, friendly and very helpful! The location is strategic as well, it is very close to Ben than Market and some attractions like the Central post office and Notre dame cathedral. Breakfast is good as well.
The facility should have internal maintenance for urgency like when the water (tank or machine?) is not working so they can fix it right away, and not only in the morning when their external suppliers are already reachable on the phone.

Leisure Family

6/10

Pleasant

06 Jan 2019

Neil

Family stay.

Hotel is in a great position, but the hotel is just ok. Breakfast is not worth bothering to have but lots of street food right outside. No kettle in room, smallest lift I have ever seen. But friendly staff and price is cheap.
I would warn of the massage at the hotel. This is a happy ending massage. Be aware before you go there.
Lots of other hotels very close that are much better value for money.

Family

6/10

Pleasant

21 Dec 2018

Kit San

Amazing location, little walk needed

Room condition is not as ideal, lightings were dark and shower heater were not working properly so the temperature of water was still somewhat cold. However, location is extremely convenient, with Ben Thanh market just around the corner, as well as Paragon Plaza which is an upscale mall for shopping purposes.

Family

4/10

Poor

13 Dec 2018

Verified traveler

Their pictures don’t match the room.

Shower hose was half naked and torn but in working condition. Should have replaced. The bathroom walls filled with molds. The room was dirty, floors, dusts, bed lamp, bath tub. The towels provided were all ragged. Had to call front desk to turn on water heater an hour prior taking a shower. (Water heater tank has to heats up). Also, had to call them to turn on the main AC switch at front desk every time we came back. When first turn on hot water brown water flowed out for minutes. AC was filled with molds and not cold during hot daytime. Safe had to be replaced and they replaced with a half working condition. (Keys must be used to lock but can be unlock with the code which they did not know how to change. Their excuse was they just took over the hotel for a month. In one occasion, what to call to turn onCold water at 2am because they shut off water pump. So we had no place to put valuables, no properly working hot water, breathe in molds, slept in dirty room, flowed brown water, and etc. on the the other hand, the staff tried so hard to please us. Nice service!!

Family

4/10

Poor

02 Oct 2018

Kate

Disappointed

When we tried to turn on the tap to take a bath. The water came out with a very yellow tinge. We checked under a different light and it was in fact yellow. The stairs were very small and steep. I thought i was going to fall. I recommend going by elevator, even if the air in there is a bit stuffy.

10/10

Exceptional

21 Sep 2018

douglas

Great valeu

Nice new hotel- great value

10/10

Exceptional

21 Aug 2018

Michael

Good stay and covenient location

Helpful staff to people with their issues. Friendly welcome and good service.