Name: The One Hotel Ben Thanh
Address: 230 Ly Tu Trong Street Ben Thanh Ward Dis 1 Ho Chi, Ho Chi Minh City, 700000, VN

4/10

Poor

13 Jan 2026

Tony

This The One Hotel is an older building compare to other The One Hotel.
This hotel is located on Ly Tu Trong and right below is a massage store and at night there's 1 or 2 restaurants that have many tables and chairs on the sidewalk right in front of the hotel. Some people may like that, some may not.
Hotel is Okay but older.

Leisure Family

2/10

Poor

17 Oct 2025

Henry

They need to clean of all floor over all.

Business

8/10

Excellent

25 Sep 2025

Peter

All good

Leisure Family

6/10

Pleasant

23 Apr 2025

DEEPAK kumar

No luxury
No cleaning room daily
No change the bed sheet towel etc
Language problem with staff
Property condition is not good

Self

4/10

Poor

19 Jul 2024

Amely

Noise isolation wasn’t existent, provided towels had huge holes in it and the one window to the hallway had a blind, but that let in so much light that you actually got blinded by the lights in the hallway.

Leisure

2/10

Poor

19 Feb 2024

Nguyen Lan Phuong

When we got to the hotel. Everything is different from the photos they posted on Expedia. Even the front desk person admitted they are using the photos from different hotel. Room is stinks, wet and dirty, mold everywhere, stains all over the bed.
We refused to check in or stay with them. The manager promised to us she will cancel the days that we don't stay and refund back to my credit card. It's been 2 weeks I'm still waiting for my refund.

10/10

Exceptional

14 Jan 2024

Jessica

Great staff

6/10

Pleasant

13 Dec 2023

Tomas

You get what you paid, good for emergency stay, not recommended for leisure

Partner

4/10

Poor

11 Sep 2023

Verified traveler

vị trí đẹp ngay trung tâm, khách sạn đang được sửa nên hy vọng lần sau ghé tiếp sẽ được chỉnh chu hơn.phòng vệ sinh còn dơ và ồn. nhân viên thân thiện

Business

2/10

Poor

03 Jul 2023

Tyna

This looks líke a homeless motel- very dirty with cockroaches running.. The picture online looks totally different. We checked in and out same night cause don’t feel safe to stay.

Leisure Family_with_children

10/10

Exceptional

02 Apr 2023

Sonny

Excellent

Leisure Friends

6/10

Pleasant

01 Apr 2023

AnneSofie

Great location

It was ok, booked the room to have a place to keep our bags and take a shower before leaving in the evening, so didn’t sleep there. Excellent location

Friends_and_family Family

4/10

Poor

17 Mar 2023

Betty

When we booked the room we thought it would look like the picture they posted, it was definitely NOT. The room was old, water leak marks/ stains, exposed wiring, sewage smell, mildew in washroom, no shower curtain and bath tub wasn’t fastened to wall. This hotel should be rated a 1 star. I could tell the receptionist were embarrassed when we told them that the room they gave us was horrible. They didn’t offer us another room. So we shorten our stay. The restaurant beside the hotel was noisy and lasted till 5 am. I definitely would not stay there ever.

Leisure Partner

6/10

Pleasant

04 Mar 2023

khoa

close to the ben thanh market, need to update everything inside

Leisure Partner

8/10

Excellent

03 Mar 2023

khoa

close to ben thanh market

Leisure Partner

8/10

Excellent

12 Feb 2023

Thienbao

its ok 3 star

Business Self

2/10

Poor

25 Dec 2022

don

Very disappointed, i didn't believe the negative comments ; lesson learned. I rented 2 rooms. 1 was full of mold in the bathroom, the other room had a pillow with hairs on it, they didn't change the pillow covers. I couldn't believe this hotel was listed by expedia. This is the worst experience I've ever had. The business is still alive thanks to customers like me, not so smart!

Business_and_leisure Family

2/10

Poor

08 Dec 2022

Spyridon

Please Avoid!!

AVOID!!!

I rarely give 1 star reviews, but this property deserves it.

The walls are full of mould and there is a horrible smell in the rooms. I kept coughing all night and I'm not usually so sensitive to smells, so imagine...

Also, the bedsheets had stains but that's a secondary issue compared to the mould.

The pictures they have on Google and Expedia are old and fake. Have a look at the attached pictures to see how the rooms look today.

Self

2/10

Poor

12 Nov 2022

Marcus

Staffs are not friendly
Rooms are old and dirty

Leisure Family

2/10

Poor

29 Sep 2022

Omar Anthony

Terrible! Falsely advertised that there were certain facilities/amenities that didn’t exist on the premises. Poor wifi, holes in the wall, non English speaking staff. A horrendous experience overall.

Business_and_leisure Self

6/10

Pleasant

12 Aug 2022

Truong

They need to fix everything and clean everything

I stayed there 3 nights with my family. The room didn't same the picture they posted. The room looks old and the bed not clean i saw some hair and dirty on the sheet. The floor dirty too if you not wear your sandals in the room. I will never come back there anymore.

Friends_and_family Family

6/10

Pleasant

23 Apr 2022

Edward

Had good internet, hot water, fridge and AC. Bed was clean. I liked the firm mattress. Location is great. Near marakume udon and starbucks etc.

The room had all kinds of stains and gobs of goo on the walls. Entire ceiling panels were covered with black mold in the bathroom.

The night manager gave me unapproving looks whenever he saw me.

The day manager tried to act like i hadnt paid when i had already paid through expedia upon checkout, but stopped asking for money when he realized the night manager had already returned to me my passport.

Its next door to a 24hr family mart w great snacks.

A step up from a hostel, since you'll have privacy and youre own bathroom (toilet and shower werent too bad). If youre on a budget, go for it, otherwise I'd say try another arrangement

Leisure Self

8/10

Excellent

10 Dec 2020

Aude

Great stay

Everything was up to standards. Good value for money.

Self

10/10

Exceptional

24 May 2020

Leslie

Great hotel

Nice area to stay with good service.

Business

10/10

Exceptional

24 May 2020

Leslie

Thumbs up

Nice place to stay. Good foods and shopping

Business

8/10

Excellent

25 Jan 2020

Verified traveler

Comfortable hotel in good location

The hotel is in a good location (5mins walk to the main Ben Thanh market) with May restaurants and cafes near by.
I stayed in a family room which is comfortable for 4 people. The room was clean and the staff were very friendly and helpful, however the WiFi was slow. I would stay here again.

Friends_and_family Family

6/10

Pleasant

23 Jan 2020

Verified traveler

Not clean,not as shown on pictures-disappointed with the room but excellent customer service we did not try changing the rooom as we were not planning to stay for long

Partner

6/10

Pleasant

04 Jan 2020

Verified traveler

We stayed at this hotel for few hours before catching our flight. Very Quick check-in and out. Helpful staff. The room smells musty but improved with aircond on.

Friends_and_family Partner

6/10

Pleasant

02 Jan 2020

Jiawei

Room was nothing as compare to the pictures shown. Its a bit run down but the good thing is that fridge,bathroom , lighting and aircon is working fine. Fast check in and check out. Location was very good , with walking distance to the Ben Thanh market and to Bui Vien. Cleanliness could have been better, a speck of dust can be found on a cushion.

Leisure Self

8/10

Excellent

03 Dec 2019

ALFONSO_JR.

The hotel is in the heart of the city and accessible to all restaurants, retail shops, massage shops, and transportation. Very near to the famous Ben Than Market. I also got room upgrade to upper floors and located at the back of hotel which I liked, because it is quite to compare rooms that just viewing the busy street. My dislike is, the 4th floor was become a segregation area of linen/laundry things. The staff is using the corridor as segregation area and stock area most of the time. In the evening, I can hear them talking and discussing at the corridor which is disturbing. Whenever we go out, we should pass the bundle of newly delivered washed linen items before we can reach the elevator/lift. But overall, it is a nice stay.

Leisure Partner

6/10

Pleasant

02 Dec 2019

Verified traveler

It's ok. I like hotel's employees. They are nice and helpful.

Friends_and_family Family_with_children

10/10

Exceptional

16 Oct 2019

Mohd

Excellent location. This hotel is located near many attraction. The hotel is clean and the staffs were very friendly and helpful.

6/10

Pleasant

26 Aug 2019

Verified traveler

Great location. Hotel is very basic. It is more like an upmarket hostel. Its ok. My room had no window so if thats an issue for you may need to check. Noisy wall clock which ticked loudly all night. If i stayed another night i would have had to have killed it!!

Leisure Self

10/10

Exceptional

20 Aug 2019

KL

Good location at very reasonable room rates. Spacious room with free bottled water, tea and coffee provided. Located near major tourist attractions like the Ben Than market etc. Value for money hotel.

Leisure Partner

10/10

Exceptional

12 Aug 2019

Verified traveler

Good location near ben tanh market, very clean, good service. Small budget hotel

Leisure Family

6/10

Pleasant

21 Jul 2019

Verified traveler

Close to places of interest, restaurants but WiFi didn’t work in the room. 3G also did not work.

Leisure Family

6/10

Pleasant

08 Nov 2025

Camilla

It wasn’t what the images advertised as at all but my room was clean and the staff was helpful

Self

2/10

Poor

18 Mar 2025

Jørund

Ikke tro på bildene!

Typisk eksempel på hotel som er sminket på Hotels.com. Vi bestilte 3-mannsrom for å ha litt plass å legge ut koffertene for å kunne pakke om før vi dro til flyplassen morgenen etter.

Skikkelig nedslitt og hæslig rom uten vinduer, fuktig og dårlig luft. Aircondition virket veldig dårlig. Linoleumsbelegget på gulvet var forsøkt lappet med tape. Utslitte håndduker og tynt og slitt sengetøy. Fuktig og ekkelt. Strømkabler var tyvkoblet, ikke akkurat betryggende! Tommet var rett innenfor resepsjonen, som forøvrig også huser et reisebyrå samt ser ut til å bli brukt som lager for alt mulig av gamle senger og annet rask og rot.

Partner

10/10

Exceptional

11 Jun 2024

takashi

よき

Leisure

2/10

Poor

24 Jan 2024

TATSUYA

3部屋予約のはずが、2部屋しか用意出来ないので、系列のホテルに変わってくれ。
ランクアップするとか言われたが、名前にプレミアムがついてるだけで、とんでもなく汚れた狭い部屋で、窓があると言われたが、廊下側に窓があるだけで、通路から部屋の中が見えるという窓で、古いブラインドがついてるだけで、
あんな窓は役に立たない。

Leisure Friends

8/10

Excellent

02 Jul 2023

V.R

Goed genoegd voor mij

6/10

Pleasant

19 Jun 2023

Filipe

Hotel is cheap, it’s state is in relation with price do no surprise, convenient, but you should know when booking. But inside Is clean and ok so safe stay.

8/10

Excellent

07 Jun 2023

TAKAYA

受付にいたスタッフ（YUKI）愛想よく、気持ちよくチェックインできました。バスタブ無しですがシャワーはお湯がしっかりと出たので満足。部屋に蟻が何匹が出て来たのは残念。冷房は効きます。一泊の値段が安い。場所が良かったので節約しながらの宿泊ならここも良いかと思います。

Business_and_leisure Friends

6/10

Pleasant

30 May 2023

Phi Oanh

L’entrée n’est pas pratique pour les mobilités réduites

Leisure Family

10/10

Exceptional

07 May 2023

Duong

Sảnh rộng, phòng sạch sẽ, xung quanh nhiều món ăn, nv hỗ trợ nhiệt tình

10/10

Exceptional

04 Apr 2023

My

Phòng bày trí gọn gàn và rất sạch sẽ, máy điều hoà và nước nóng nhanh, rất đáng tiền

Leisure Family_with_children

10/10

Exceptional

25 Mar 2023

Trang

Nhân viên tư vấn nhiệt tình, vui vẻ, phòng sạch thoáng mát, thơm tho. Tuyệt vời🙂

Business_and_leisure Family

10/10

Exceptional

24 Mar 2023

Minh

Phòng decor đơn giản, gọn gàng và sạch sẽ. Nhân viên thân thiện

Business_and_leisure Family

10/10

Exceptional

24 Mar 2023

Thanh

Dịch vụ rất tốt, phòng sạch sẽ, nhân viên thân thiện lễ phép luôn giúp đỡ khách khi cần nhưng việc nhỏ nhất. dia điểm tiện nghi ở trung tâm thành phố, giá cả phải chăng phù hợp ở dài ngày

Leisure

10/10

Exceptional

23 Feb 2023

RYUTARO

部屋自体はとても綺麗で問題ない。お風呂も狭くなくとても快適だった。
少し階段の音がうるさかったりするけど、夜はとても静かに寝れた。
ホテルの中にツアーを組める会社があるため、その場でツアーを組むこともできる。

Leisure Friends