Name: Alagon Saigon Hotel & Spa
Address: 289-291 Ly Tu Trong Str., Ben Thanh Ward, Dist 1, Ho Chi Minh City, VN

10/10

Exceptional

23 Jul 2026

Hung

Good!

10/10

Exceptional

20 Jul 2026

Emai

A perfect stay at this hotel perfect conditions really nice staff close to the things that you want perfect

10/10

Exceptional

20 Jun 2026

Diane

I had a wonderful stay at this hotel. The location was fantastic and made it easy to explore the area on foot. The staff were amazing—so friendly, welcoming, and always happy to help.
The buffet breakfast was beautiful, with a great selection and something for everyone. I also dined at the restaurant and Sky Bar, and the food was absolutely amazing. Everything was delicious and beautifully presented.
The pool was a lovely place to relax and cool off after a day of walking and exploring in the heat. It was the perfect way to unwind.
Overall, I had a fantastic experience and would definitely stay here again. Highly recommended!

Self

4/10

Poor

26 May 2026

HongVan

The ch-ins: the reservation included 1/2 foot massage for 2 adult but was not honor

Partner

10/10

Exceptional

24 May 2026

Jose j

Everything was great

Partner

8/10

Excellent

26 Feb 2026

Nestor

Great staff, good breakfast. Bathrooms with tub not so good. Loose holder and hard to shower with one hand holding your shower. Both nights different rooms same deal with bathroom. Rest was great.

6/10

Pleasant

26 Feb 2026

Clare

Good location, very confusing place with 3 entrances, some closed randomly. Most staff polite and helpful except one receptionist.
Good rooftop bar and small pool. Rooms small, but clean.

Self

6/10

Pleasant

23 Feb 2026

Harris

This should be rated a 2 1/2 star hotel. The location was great and
the staff was excellent.

However, the air-conditioning only worked properly, sporadically, and seemed programmed that way. Sometimeswith limited hot water, sometimes limited cold water. The sheets and towels were clean, yet the uncarpeted floor was filthy, quickly turning bare feet black which made the sheets dirty when you got into bed.

Self

4/10

Poor

28 Jan 2026

Jason

The overall quality of this hotel failed to meet expectations based on the hotel’s rating and price-point.

Leisure Self

10/10

Exceptional

27 Jan 2026

Samuel

Very clean room. Excellent service and perfect location:)
I will use them again soon.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Martin

Room was very nice and clean, breakfast very good with lot's of differerent local and international dishes.
Nice pool area on rooftop where to relax and sunbath.
Very nice and helpfull staff.
I have to point out one young gentleman from hotel's reception Burnzo Lee, who helped us in lot's of differerent matters. Thank you my friend, you made our stay very easy and conviniet!

Leisure Partner

10/10

Exceptional

27 Nov 2025

Phat

Great hotel. Amazing accommodations. I would love to return here one of these days for vacation

Partner

6/10

Pleasant

08 Nov 2025

Sara

When we came the rooftop was closed and so was the swimming pool. Otherwise really nice staff and facilities.

Leisure Family

10/10

Exceptional

16 Sep 2025

Jimmy

room is small compare to what photo on the website

Business Self

10/10

Exceptional

16 Sep 2025

Jimmy

great experience

Business

10/10

Exceptional

08 Sep 2025

PIOTR

Very nice hotel in central Saigon. Staff were very kind and helpful.

8/10

Excellent

20 Jul 2025

Judy

Check-in is disorganized, but all of the staff are friendly and helpful. Every morning at breakfast, one employee was extra welcoming. Interacting with Thuy Giang in the dining room was a lovely way to start our days. It was nice to have two bathrooms. Also, the hotel treats you to a meal and daily happy hour drinks, which was an unexpected bonus. We also love the restaurant next door called Hong Phat.

10/10

Exceptional

08 Jul 2025

robin

The hotel was like staying in a royal palace,

Leisure Self

10/10

Exceptional

02 Jul 2025

Stephen

Alagon

We booked this hotel for our last 3 nights in Vietnam as it looked really good. We were disappointed with the room we had booked, but thanks to Matthew, he worked with us and found a room that met our expectation for the money we had paid. Quan was super friendly and greeted us every day. Great location and the breakfast was okay.

Partner

8/10

Excellent

16 May 2025

Brett

Melbourne Travellers

The hotel is 3 buildings in one.

We were located in an area with no windows so it was dark and easier to sleep. Sun comes up early here in Vietnam.

There was a bit of noise in the hallways during the day if you need a nap from repairs to cleaning staff.

Rooms are great, excellent bathrooms.

Pool sensational

Girls enjoyed the spa treatments

Friends_and_family Friends

8/10

Excellent

09 May 2025

Tom

Attentive staff. Wonderful breakfast. Nice basic room. Pool and gym are rather small.

8/10

Excellent

05 May 2025

Linda

The hotel is smack in the middle of district 1, meaning tou can walk to a great many attractions. The room was clean, quiet, with decent air-conditioning.

The photos on the ad make the room and facilities somehwat more than reality. We didnt use the pool as it smelt lf chlorine, and the entire hotel has access to the jacuzzi. The rooftop areas were home to smokers, so not for us. Stafff were lovely but not problem solvers. Breakfast had plenty of choicebut if you're after taste, head for the street food

Leisure Partner

8/10

Excellent

23 Apr 2025

Tom

Good breakfast buffet

Leisure Friends

10/10

Exceptional

07 Apr 2025

david

They treat me with vip status every time I am there.The staff is very helpful and friendly the breakfast buffet is excellent, and there's much to do in the area

10/10

Exceptional

20 Mar 2025

Susan Helen

Family wedding

The best service I have ever received from all members of the hotel staff. Communication between each department excellent in meeting our varied needs including helping to book a specialised private tour. Always smiling and greeting you warmly, including the hardworking housekeeping staff. Clean, peaceful and beautiful surroundings and an excellent choice of mainly Vietnamese foods, but also some European foods and cereals, breads and teas and coffees. Really enjoyed using the rooftop swimming pool and sitting for a while in the rooftop bar drinking our free cocktails, one per person per night as part of a voucher reward scheme.
A few teething problems at start of our stay, as we tried and succeeded in sorting out which entrance and which lift was the closest to access our room, a tad confusing as construction is going on outside parts of the large building and some renovations are already taking place inside leading to some confusion on our part.However, the many floor staff were alert and ready to show us the correct way, as well as transporting luggage from different areas when needed. Would happily stay here again for future visits to HCMC.

Partner

10/10

Exceptional

23 Feb 2025

liane

Central location and friendly and accommodating staff making this a great place to stay. Would definitely recommend.

Leisure Self

10/10

Exceptional

21 Feb 2025

Anh

Good breakfast.
Good staff services

Leisure Friends

6/10

Pleasant

20 Feb 2025

Giuseppe

Bathroom needs updating

Leisure Family

10/10

Exceptional

14 Feb 2025

Anh

Near center.

Leisure Friends

10/10

Exceptional

06 Feb 2025

Kim

The staff is very friendly and helpful. We stored our luggage’s there for 4 days while going on tours with no issue and all free of charge !

Leisure Family

6/10

Pleasant

06 Feb 2025

Raul

The location of this hotel is absolutely fantastic—convenient and close to everything, making it a great choice for travelers looking to explore the area. However, while the staff was polite and welcoming, the hotel itself feels quite outdated and in need of some upgrades.

The amenities, from the furnishings to the overall decor, could use a refresh to enhance the guest experience. Some modern touches, updated facilities, and a bit more attention to detail would go a long way in bringing this hotel up to its full potential.

That said, we still enjoyed our stay due to its prime location and friendly service. With some thoughtful renovations, this could easily become a top-tier choice for visitors. Looking forward to seeing what improvements come in the future!

Business_and_leisure

6/10

Pleasant

16 Jan 2025

MOHAMMED

The bathroom condition is like two star hotel. The one way free transfer wasn’t fulfilled with lame excuses. I had to pay three times the usual airport fare by the taxi managed by hotel reception desk.

Leisure Self

10/10

Exceptional

12 Jan 2025

Steve

Amazing hotel with a central location.

A great hotel. All staff members are very friendly and helpful. I was able to check in early and the reception staff called me when my tour guide arrived to pick me up. Breakfast is delicious with a huge choice. I had one meal in the restaurant on my last day and I wish I had more as the service & food were amazing. Room was cleaned daily and 2 glass bottles of fresh filtered water supplied each time. The facilities on the rooftop area are great, I enjoyed a swim then a few drinks while listening to an acoustic band that play there 3 times per week. A young band playing instruments with amazing singers. Hotel is centrally located within walking distance of many attractions. I would happily stay here again and can recommend this hotel.

Self

6/10

Pleasant

05 Jan 2025

Uyen

Staffs weren’t friendly. Property was old and ac is not cool down the rooms.

8/10

Excellent

13 Dec 2024

Cecilia

Didn’t receive an upgrade and very confusing with two entrances

Leisure Partner

10/10

Exceptional

03 Nov 2024

Charles

Highly recommended facility

It met my expectations

Friends_and_family Friends

8/10

Excellent

03 Oct 2024

fred h

Good location. Nice staff. Average breakfast options.

Leisure Self

8/10

Excellent

12 Sep 2024

martin

Great service from the staff

Leisure Partner

10/10

Exceptional

03 Sep 2024

Loretta

Great hotel ,friendly staff, great food and walking distance to everything

Leisure Self

10/10

Exceptional

06 Aug 2024

Thu Lan

Uzz

Leisure

8/10

Excellent

28 Jul 2024

Carl

Amazing hotel

Leisure Friends

10/10

Exceptional

26 Jul 2024

Mark

Great hotel very helpful and friendly staff close to everything in district 1 looking forward in returning

Leisure Self

10/10

Exceptional

19 Jul 2024

Lan

Beautiful hotel and attentive staff

Leisure Family

6/10

Pleasant

04 Jul 2024

Peggy

For USD$72/night compared to other similar rating Hotels at about USD$40/night, the room in Alagon Saigon Hotel has rust all over in its bathroom and difficulty in turning on the faucet that splashes all over. The cleanliness is way over-rated at 8.4 as max score for my room cleanliness would be 7.5.

Leisure Family

10/10

Exceptional

03 Jul 2024

Ryan

Great stay!

We had a fantastic stay. The room was great, the rooftop bar was excellent, the breakfast had a lot of variety. The staff were very friendly and helpful. Bruno in particular was extremely helpful, helping us book a tour and taxi to the airport.

Partner

8/10

Excellent

21 Jun 2024

BAU

Overall the service is good.

Business

6/10

Pleasant

06 Jun 2024

Hazem

Good , but it’s tight . Everything is tight, it doesn’t look like a picture on line

Leisure Self

8/10

Excellent

23 May 2024

Thomas Keith

Great rooftop pool and location.

Beautiful roof top pool with great reception staff! The staff were always ready to try and help. Great location for all the 'attractions'. I will be back. Ask for the building with the rooftop pool. Thanks room 510

Self

10/10

Exceptional

30 Apr 2024

david

Very convenient loction.very clean rooms.staff was nice and helpfull.

8/10

Excellent

28 Apr 2024

Verified traveler

I like the central Location to activities I am interested in for the price. The hotel staff is always courteous and accommodating.
What i didn’t like is the breakfast selection has gone down since my last visit.

Leisure Friends

8/10

Excellent

13 Apr 2024

Harriet

We loved the rooftop pool. We spent hours in the pool looking at the city. The room was also very nice but it did take a while for the Aircon to kick in. The breakfast was good and had lots of options. The restaurant also has vegan options. Organising transport to and from Saigon Airport was also very easy through the hotel.

Leisure Partner

10/10

Exceptional

06 Apr 2024

Tuyen

It was nice, clean, and good breakfast. Closed to almost everything especially Ben Thanh market.
The AC was too loud especially at night time.

Partner

10/10

Exceptional

31 Mar 2024

Dr. Imbenzi

The hotel is going through renovations and rooms need a little more work.

Business Self

10/10

Exceptional

27 Mar 2024

Sheila

My room and bathroom were totally five star. But the coolest thing was the rooftop. It wound around through two bars, a hot tub, a swimming pool, and a garden. There was also an area with a plexiglass fence where you could sit and look down at the city.

Leisure Self

4/10

Poor

12 Mar 2024

Mohit

The staff is okay not friendly as such. Also the Aircon was not working all night so they changed my Aircone in the middle of the night which was the disturbing part the food was the breakfast have decent options.

4/10

Poor

07 Mar 2024

Takashi

AC in my room was old and dirty and not function well.

Leisure Self

2/10

Poor

27 Feb 2024

Verified traveler

Pictures need updating

Rooms are beat. I have been to Saigon many times it was the worst by far. Bell boy commented on that I have 2 phones so I am a rich guy. Bad start. Rooms are old and beat and small. Have to walk through dining room access elevator because of renovations. Just a weird experience. Nothing like the pictures on Hotels.com

Business

10/10

Exceptional

20 Feb 2024

Howard

Excellent

10/10

Exceptional

12 Feb 2024

Margaret

All staff friendly, helpful and efficient. Special mention to Mike (An) on reception who saved my life when having to change flights to Bangkok. 🙏
Roof top pool, spa and eating has plenty shade and is set out in several areas so more intimate feel. 👏
Would happily return. 👍

Leisure Partner

10/10

Exceptional

31 Jan 2024

Gordon

Fantastic experience, the staff were super friendly and always very helpful.

Leisure Family

10/10

Exceptional

27 Jan 2024

Darren

Fantastic property and people. I will stay here again when I’m in HCMC.

Business Self

6/10

Pleasant

25 Jan 2024

Thi Dieu Hung

Good points: the room, the breakfast, airport pickup driver was really helpful and gave us a lot of recommendations for the area, the location is great, the lobby is nice, rooftop terrace is nice.

Areas that could be improved on: some front desk staff lacks training. It took way too long to check in because they said our reservation was not in their system. Although I had been corresponding with the hotel the day before to arrange for airport pick up and they confirmed we are guests of the hotel so I don't understand how our reservation was not there when we were checking in? No apologies or explanations why they couldn't find our reservation. But miraculously after an hour they found it.
Some of the front desk staff we encountered weren't very friendly. I didn't expect over the top cheeriness but a smile wouldn't have hurt.

So as much as we liked most of the things about the hotel, due to our personal experiences with some of the staff (and our observations with how the same staff member interacted with other guests - she was very rude to the other guests), we would not stay here again.

Leisure Partner

10/10

Exceptional

14 Jan 2024

GHAZWAN

Excellent Breakfast, best location!

Leisure Family

10/10

Exceptional

10 Jan 2024

duc

A great and convenient location

Leisure Family

10/10

Exceptional

10 Jan 2024

Ron

Staff were very friendly and spoke English. Great breakfast and location. There are cheaper hotel options nearby but this one is very good value for its slightly higher cost. I would definitely stay here again.

Leisure Friends

8/10

Excellent

12 Dec 2023

MICHAEL

Large selection of food for breakfast . Friendly , helpful staff . Good location

Leisure Self

10/10

Exceptional

05 Dec 2023

david

The breakfast buffet Is delicious so many good choices. The staff is very friendly and always willing to help. The hotel is very clean. great location. I would always stay at Alagon saigon while in vietnam

6/10

Pleasant

25 Nov 2023

Mai

Too noisy

10/10

Exceptional

25 Nov 2023

Catherina

From the airport pick up by Phuong, organised through the hotel to Tin and Lauren from reception and the staff in the restaurant, bar and luggage handlers, the staff are amazing, kind helpful and friendly. The property has 2 or 3 sections to it and facilities are great. Its located in District 1 close to everything! Although the only room available was a twin room which was quite small with a window with no view the staff put our beds together and the place was so clean! The free breakfast is fantastic and they gave us free drink vouchers and a free meal in the,restaurant. Couldnt have asked for more!! Thank you fir naking our stay in Ho Chi Min so special. Cat and Ron from Australia

Leisure Partner

10/10

Exceptional

20 Nov 2023

Morven

Beautiful hotel in a great location - staff could not be nicer or more helpful. Loved the self-service pho station at breakfast! Breakfast in general was delicious. Views from rooftop bar and pool amazing. Thank you!

Partner

10/10

Exceptional

04 Oct 2023

mark

Amazing staff in all areas looked after our needs and nothing was too hard for them to help with. From taxi to tours it was all easily taken care of.
Door Staff even helped us translate and understand the cash in a taxi. Massage (only) was a daily for us as well and we were loving it. Great way to start or end the day. These aussies will be back for sure.

Leisure Friends

10/10

Exceptional

29 Sep 2023

Deb

Wonderful stay

I had a wonderful stay here. The breakfasts were great with good variety. I was upgraded to a window room and it was lovely; clean, big bed and amenities. The foot massages were amazing and I really enjoyed the rooftop pool and spa.

Self

10/10

Exceptional

21 Sep 2023

Simon

Excellent Alagon

We spent two nights here after ariving from a few days in Singapore, from getting out the taxi to getting to the room the staff were so helpful. Yhe room was very spacious with a big bed and annd well sized bathroom. The location is excellent, only walking distance to most attractions and best of all the food market is only a couple of minutes walk away.

Partner

8/10

Excellent

19 Sep 2023

HUONG

good location & food

Leisure Partner

8/10

Excellent

13 Sep 2023

Amanda

Nice hotel

10/10

Exceptional

28 Jul 2023

Niraj

Very Nice experience.

10/10

Exceptional

17 Jun 2023

Adam

All good.

6/10

Pleasant

14 Jun 2023

Penny

Do not stay here, unsafe!!!
Stayed 2 nights Jun 2023, while traveling with my adult daughter.
IMPORTANT: Safety risk! Late the evening of the first night I had to leave in a hurry to not miss my flight 11pm, I said goodbye to my daughter in the lobby, witnessed by a few hotel employees. I ended up missing my flight and returned to hotel around 1am going back to our room were my daughter was staying one more night. About 3:30am someone with an electronic room key attempted to enter our room, they opened the door, we yelled out and had the chain on the door stopping them from entering. We called the lobby and they claimed they had someone checking the air conditioning in the empty rooms. I do not believe this to be true, what maintenance checks room at 3:30 am!!! Plus our room was registered as occupied and paid for another night!
I do think an employee that was aware my 30yr old daughter was alone in the room attempted to enter in the middle of the night!!!!!
Thank god I missed my flight and we had the chain on the door.
Also: The check in was slow, there 3 people at the desk but only one was checking in guest and it was busy.
The last night we had a lot of bugs (small ants I think) around our sink. We did not report this as it was late, we were tired and we were checking out early next day. I did however tell the desk at checkout, they did not seem to care.

Leisure Family

10/10

Exceptional

24 May 2023

Shayne

Fantastic Location, right in the heart of D1. Really good selection at breakfast, way above my expectations. Staff were very friendly & accommodating. Would definitely stay here again

Business_and_leisure Partner

8/10

Excellent

16 Apr 2023

Robert

Well located. Friendly door staff. Staff elsewhere were average. Clean rooms.

Leisure Friends

8/10

Excellent

20 Mar 2023

David

Nice hotel, part of a complex, so figuring out which rooms to go through to find your floor's elevator or even which check-out desk can be challenging. My room was nicely sized, equipped well, and had good temp control (necessary in Saigon). Staff was great, breakfast buffet was very nice. Location is good, very walkable to great districts and attractions.

Leisure Self

8/10

Excellent

13 Mar 2023

James

everything was fine. little getting use to elevators since this one hotle is made up of three pevious hotels.

Leisure Family

8/10

Excellent

07 Mar 2023

perry

It was great. need brighter lights in the bathroom. WiFi needs improvement.
Outstanding breakfast.

Self

10/10

Exceptional

01 Mar 2023

Anh

Very good food. One of the best customers supporting

6/10

Pleasant

10 Feb 2023

Melissa

The location of the hotel is excellent and public spaces in this property are beautifully designed.

The rooms are not as nice. They are simple and a bit dated. The bathrooms are poorly designed with a horrendous corner bath and shower that requires climbing in a very high bathtub that is not secured to the floor or wall. It was impossible to shower properly in this tub.

We had an item disappear from our room.

The water in the rooftub hot tub was oily and the tub itself was in disrepair.

They do not accommodate food restrictions for Westerners. If.you are vegetarian and don't eat Asian dinner food for breakfast you only have dry bread and cakes to choose from.
This hotel had one of the biggest spreads for breakfast and we had nothing to eat. They serve individually wrapped processed cheese food slices instead of cheese and sweetened junky cereals.

Leisure Partner

8/10

Excellent

07 Feb 2023

kevin

Great location. Great breakfast buffet. Very attentive staff. Only negative was very limited seating by the pool. But pool area was lovely and we did use it daily after sightseeing.

Leisure Friends

6/10

Pleasant

04 Feb 2023

Tuan

Stayed here 6 nights.Rooms are outdated, Internet had horrible connection. Hotel is close to everything which was good.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2023

Yohei

Good hotel.

Business Self

8/10

Excellent

17 Dec 2022

David

Great location, good breakfast, and great staff

Leisure Self

10/10

Exceptional

26 Nov 2022

Neil

Nice place for the cost, easy access to all sights and shopping.
Great roof top bar and pool with excellent freindly staff.

Leisure Self

8/10

Excellent

21 Nov 2022

Milena

We stayed in the cheaper of the 2 alagon hotels which are connected. We had a big room with 2 bathrooms which was nice. If I were to come again I might spend the extra money for the nicer hotel, but our room was perfectly fine for the price. Bed was comfy, AC worked. The location was great! Family mart one block away for supplies several restaurants on the same street & bui vien party street was just a 10 minute walk which was great. Pool was good, luckily not too busy when we were there most days we were in there alone or with one other person. Lady working at the roof top bar was so nice and helpful. Overall good for the price!

Leisure Partner

6/10

Pleasant

16 Nov 2022

Maggy

Everything was good except the bed frame was disgustingly unsafe and make noise; we were so tired, so sent massage to the management after check out but no response.

Leisure Family

8/10

Excellent

14 Nov 2022

Dominic

The hotel was in a good location ,the staff was very helpful.The only thing was we had a room with no window or view but we can’t complain about the price,really good value for money

Partner

8/10

Excellent

13 Nov 2022

An

K

10/10

Exceptional

06 Oct 2022

Michael

I have stayed 4 times now on my 4 visits to Ho Chi Minh City.
The facilities and staff are perfect in every way for my comfortability and happiness.
Very helpful and the food delicious. Hope to see them in a few months again

Leisure Self

6/10

Pleasant

17 Jun 2022

James

Average at best.

Our stay here was ok at best, it was our least favourite of three hotels we stayed in.
Paid for a premier room and found it small, slightly tatty and dingy in places and certainly found staff slow, unhelpful and not particularly friendly.
Food at breakfast was extremely minimal and a great disappointment, slightly salty staff did not help.
Good central location and bar staff were very polite which was the highlight of the stay.

Partner

4/10

Poor

13 Jun 2022

Steve

If you reserve a room make sure to arrive early in the day otherwise you have no choice for your room, nor other amenities. We arrived 5pm and they didn't have the right room we requested with large queen bed. Being 6-3\" 1 single bed doesn't work. Staff just said \"based on availability \" also check out was bad, the staff needs to learn what it is for customer service in the hospitality industries.

8/10

Excellent

04 May 2022

Anusha

Great location

The hotel is centrally located and walking distance to most of the main attractions in Ho Chi Minh City. Reception was very helpful and provided us with useful information on sightseeing during our stay. The rooms are clean. I was not aware that the room I booked via Hotels.com did not have windows. We upgraded at the hotel to a room with windows and it wasn't expensive. The rooms are noisy though and even though we were on the seventh floor - we could hear the traffic, which is quite noisy in Ho Chi Minh. But overall, our stay was good.

Partner

6/10

Pleasant

15 Mar 2020

Verified traveler

Housekeeping effort far from satisfactory, hv to remind them to clean room.
Even that was not done well n proper.
Very sad for such service, hope it is only an isolated situation.

Corridors are very small for such a hotel with this status.
But those are the front doors like Bell Boys and porters are helpful. Like Mr tak kwa on 15march 3.50pm.

Saw him helping guests to open locked bag etc. Thank you.

Leisure Partner

8/10

Excellent

15 Mar 2020

Graham

great hotel in excellent location,

This is a great hotel, one of three all linked into 1, the rooms were excellent and the staff friendly and very keen to help if not a little bit strict in some things , hotel policy I suppose, the facilities are good and the breakfast superb with a great choice all freshly prepared, it’s in a fantastic location with everything within minutes walk, and 3 7-11 type stores within 100 meters and Starbucks 200 meters, great local for food, a street food place about 200 meters down on operator side of road, great value,

Self