Spring Flower Hotel

Vietnam , Hanoi and North
HANÓI, 45 Hang Bo Hoan Kiem
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50 reviews shown

4/10

Poor

17 Nov 2025

Cheong

everything is so old, and the water for shower is so small

8/10

Excellent

08 Mar 2025

Apolinario

Friendly staff, clean bathroom, good location.

Leisure Partner

10/10

Exceptional

04 Jan 2025

Jacob

We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter

Business_and_leisure Family

10/10

Exceptional

25 Mar 2024

Andraous

A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly

Leisure Self

10/10

Exceptional

02 Mar 2024

Frederick

Clean, quiet, good location

I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.

Partner

10/10

Exceptional

14 Feb 2024

RICHARD

The staff are so friendly, helpful and go above and beyond. Good location.

8/10

Excellent

05 May 2023

Chau

Great location and walkable to many different attractions and restaurants.

Leisure Partner

6/10

Pleasant

30 Dec 2022

ZHENG HAN

Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds.

In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room.

That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi.

Overall however, I would not stay in the hotel again. There are better ones elsewhere.

Leisure Friends

6/10

Pleasant

09 Jul 2019

MICHAEL

Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.

Leisure Self

10/10

Exceptional

21 Jan 2019

GinaLe

This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁

10/10

Exceptional

28 Aug 2018

Frederick

Clean, quiet, convenient.

We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.

Family

6/10

Pleasant

15 Jul 2018

Anthony

Good location but hotel abit old

Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.

4/10

Poor

08 May 2018

Verified traveler

Not a three star experience

We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.

Family

8/10

Excellent

06 Nov 2017

Rob

Clean, friendly, hotel close to the action

I was tempted to give this well situated and well-run hotel full marks but that would give the impression there is no room for improvement, which in fact there is. For the (discounted*) price however, you can't really complain. The rooms I saw (403 and 408) are pretty basic with limited natural light, but they were clean and the beds comfortable (I changed from 403 to 408 because the former had 2 single beds pushed together to act as a double and was not as comfortable as the actual double bed in the latter room). Room 408 had a drainage problem in the bath/shower. My neighbour enjoyed to listen to the TV EXTREMELY LOUD AND ALL DAY but once the door was closed I hardly noticed it. Buffet style breakfasts were good, with the exception of very average tasting coffee (which has been mentioned in previous reviews so probably won't change). The hotel highlights are it's excellent location, right near the centre but slightly away from the really noisy, touristy parts, and the staff who were extremely attentive and friendly. Daytime front dest staff and one evening staff member spoke good English. For the discounted price offered at the time by Expedia I think you'd be hard pushed to find a better deal. For the non-discounted price -- which is more than some decent business hotels in Japan -- I'd look elsewhere.

8/10

Excellent

28 Oct 2017

heidi

Awesome location

Staff was friendly and the breakfast was good. Right in the heart of the city

10/10

Exceptional

13 Oct 2017

Frederick

Good location, Clean

I stay here when I'm in Hanoi because I can walk to various places that has good Western food . . . Leaving the hotel if you turn left there is a Gecko's, turn right is Legends, KFC, Popeyes, Burger King . . .

Family

8/10

Excellent

17 Aug 2017

Verified traveler

old quarter short stay!

Excellent with friendly staff!

8/10

Excellent

08 Jul 2017

Lenny Koh

Good budget hotel

Stay 4 nights. On check-in, we were given a room on the 2nd floor with an aircond that is not working and a window that has no view. The staff were quick to take our complaints and immediately moved us to a unit on the 4th floor.

10/10

Exceptional

28 Jun 2017

Lawrence

Money value hotel

Consistent welcome check in and hospitality. Location is well situated to all amenities such as eateries and shopping. My best advise is request for block A rooms.

8/10

Excellent

22 Apr 2017

soo

close to hoan kiem lake

it only takes 5mins to hoan kiem and easy to access all other hot place.
staffs are kind and room is clean.

6/10

Pleasant

22 Apr 2017

miles

hotel with a friendly staff.

the room is clean.everyday they also changes our towels toothbrush,soap everyday.what a'm not satiesfied is there breakfast.limited choices,not yummy at all. i hope they improve there breakfast meals...more foods to serve on there guest.

10/10

Exceptional

15 Apr 2017

owen

the place to be, in the heart of things!

Great location plus large room and satisfactory breakfast - staff were super.

Partner

10/10

Exceptional

29 Nov 2016

Jen

Amazing staff and excellent location

First off the front desk staff was extremely helpful and friendly. They gave very good recommendations in terms of things to see and eat. They did their best to accommodate all of our requests and took their time to help. The breakfast was pretty good too. The location is close to so many popular restaurants and not too far of a walk from Hoan kiem lake area. Would definitely stay again if we visit Hanoi in the future!

8/10

Excellent

31 Oct 2016

Samudra

Ok hotel. On the Street.

This hotel is right on the street. It is not a chain with the same name in HCMC. Initially it's difficult to find the hotel with no proper sign board. Overall a ok hotel.

8/10

Excellent

20 Oct 2016

had a nice stay in this hotel. will definitely stay here again.

Family

8/10

Excellent

30 Sep 2016

Mathew

clean and comfortable

Everything was fine with the hotel, it's a good 3* you can pay less elsewhere (same road is new vision hotel) but you get a more rundown and basic hotel. Only issue was it is advertised as having a sauna and steam room which it does not, so I paid more for facilities it didn't have and moved to hotel up the road as mentioned. The reception staff are great but overall doesn't seem to be anyone in charge of everyone, lots of staff doing very little it seems. Breakfast was good with western dishes and serve until 10am.

Family

10/10

Exceptional

04 Sep 2016

Wong

The right location

Room was big compared to other simlar hotel. Service was good. Staffs were able to communicates in English. Easily accessable right in the heart of the city.

Family

10/10

Exceptional

27 Aug 2016

Brett

Great Hotel in Hanoi

Very friendly & helpful staff. Great breakfast & clean /comfortable rooms. Great location. Would definitely stay again & recommend this Hotel.

Partner

10/10

Exceptional

27 Aug 2016

Brett

Great Hotel in Hanoi

Very friendly & helpful staff. Great breakfast & clean /comfortable rooms. Great location. Would definitely stay again & recommend this Hotel.

Partner

10/10

Exceptional

16 Aug 2016

Dylan & Briar

Great Hotel, Even Better Staff and Perfect spot

Perfect , awesome start to Vietnam ! Highly recommend

10/10

Exceptional

12 Aug 2016

Dori

Superb service

We spent 3 nights at the Spring Flower Hotel, and booked 2 trips with them. The service was amazing. The managers Ms June and Ms Jessie have been fantastic - very knowledgeable, super professional, kind and helpful.
The hotel is very clean, in a good location, and the breakfast was very good.
Highly recommend that you make this place your home whilst in Hanoi!

10/10

Exceptional

03 Aug 2016

Cags

Nice hotel in the Old Quarter

The hotel is very well located - right in the Old Quarter, between the lake and the market. The room was spacious and very comfortable and kept very clean. The staff were extremely helpful and the breakfast (Vietnamese and Western) was excellent. Would definitely recommend.

10/10

Exceptional

03 Jul 2016

Andrea & Jesse

Wonderful hotel in Hanoi's old quarter

Overall the hotel is brilliant, 5/5. The breakfast is delicious and has a nice variety, the staff are friendly and very helpful. They helped to organise a one night cruise to Halong Bay which was great, if you ever need anything they get it straight away, and our double luxury room was prefect, very clean and comfortable! Would definitely recommend to anyone visiting Hanoi, it's such a busy and crazy town so the hotel was a nice getaway!

10/10

Exceptional

02 Jul 2016

Robert

Good stop over

We stayed here for less than 12 hours after a late flight from Nha Trang and the following day we went to Halong Bay.
The hotel served our purpose and the breakfast was very nice

Family

10/10

Exceptional

01 Jun 2016

Perfect stay

We stayed here for a full week and just continued to enjoy ourselves. In the heat of the climate, we really looked forward to a clean, cool room each time we returned! The staff were all so helpful, and the breakfast was good with many hot dishes including omelets. The room itself was spacious and the beds were just right. The location had several restaurants on same street and many choices a few blocks away next to the lake. We booked a half day tour through front office and it was reasonably priced and just what we wanted. Also booked massage downstairs while here. All was good !

8/10

Excellent

28 Mar 2016

Joshua

Stylish stay in the heart of the Old Quarter

The Old Quarter is where most visitors want to stay in Hanoi, and this hotel is right in the middle of it, but manages to be reasonably quiet and pleasant amidst the chaos. The room was comfortable and stylish, and it had some of the fastest Wi-Fi I've seen anywhere in Southeast Asia, with a router right in the room. Breakfast was OK if repetitive.

Partner

10/10

Exceptional

05 Mar 2016

lozzer

great location

Pick up from the airport was all sorted for us which we were grateful of after a long flight. let us check in really early so we could sleep, our room was very quiet considering how busy the street outside is. very clean, very helpful staff and good choice of breakfast. surrounding area is very busy so navigating on foot is an adventure but advantage of this is that you're walking distance to most tourist locations, we walked to the prison, army museum and temple of literature within 45 minutes, hoan kiem lake and water puppet theatre was 10 min walk. I would highly recommend this hotel.

Partner

10/10

Exceptional

06 Jan 2016

Verified traveler

Very nice hotel to stay.

The staff are very accommodating and gave good suggestions where to eat. Gave extra miles to help us how to go around.

8/10

Excellent

30 Oct 2015

Frederick A

Good Accommodations for Reasonable Ratge

Decent location. Quiet. Very economical.

6/10

Pleasant

01 Oct 2015

Ananta

We made two room booking for two nights. The first night staff move us to nearby hotel due to electricity problem in the room that we booked. We move back to this hotel for the second night. However, we got one superior room and one deluxe room instead of 2 deluxe room as we paid for. The deluxe room air condition is out of order. However, the staff has provide other good services .

Family

10/10

Exceptional

21 Jul 2015

Tuan

Nice place in center of Hanoi. Bigger and cleanner than others(near Hoan Kiem Lake).
Next time I wanna try spa service.

Partner

10/10

Exceptional

25 Apr 2015

Verified traveler

Perfect!!

Good deal, great location, friendly staff helped us all the time, not big but very clean room, nice breakfast! No complains about this hotel. I am sure I will come back!!

Partner

10/10

Exceptional

11 Apr 2015

Belinda

Fabulous location.

Lovely hotel, helpful staff.

Family

10/10

Exceptional

09 Apr 2015

Arun

Second stay at the hotel

Right in the heart of the old quarter of Hanoi. Easy access to all the important sights and places. We found that it was easy to get around and were able to reach the tourist quarter by walking. It did rain all the time while we were there but we were still able to go out and enjoy our trip. It was a clean hotel. The breakfast was varied and we were able to get vegetarian option. We found that it was easy to get around and were able to reach the tourist quarter by walking. We would recommend the hotel.

Partner

8/10

Excellent

03 Apr 2015

Arun

Hotel stay in March 2015

Right in the heart of the old quarter of Hanoi. Easy access to all the important sights and places. We found that it was easy to get around and were able to reach the tourist quarter by walking. It did rain all the time while we were there but we were still able to go out and enjoy our trip.

It was a clean hotel.

The breakfast was varied and we were able to get vegetarian option.

We found that it was easy to get around and were able to reach the tourist quarter by walking.

We would recommend the hotel.

Partner

8/10

Excellent

30 Mar 2015

Angela

Right in the centre of the Hanoi mayhem.

Great hotel for price. Rooms at back less street noise.Staff great. Kept our luggage for 2 nights while at Halong bay.

10/10

Exceptional

17 Mar 2015

CHEE BANG

RE: Great location and excellent customer services