Name: Ibis Budget Jakarta Airport
Address: Jl Raya Bandara Soekarno Hatta Kp Rawa Bokor, Tangerang, 15125, ID

10/10

Exceptional

31 Dec 2025

RASHID

Room was great! Frustrated with the TV - no signal the whole day. Anyway, had a great stay.

Leisure Self

2/10

Poor

11 Dec 2025

Marina

I checked in the hotel, they took a photocopy of my passport (as expected) and they took another picture and according to them it is 'process'. If I remember correctly, the picture was sent to a WhatsApp chat. Who knows what they are doing with an additional picture of my passport, when the original scan was more than sufficient.

What level of cleanliness should I have expected for £20 room? the sheets had body fluids stains on them, there was no toilet paper, the shower was dirty and so were the towels. I did complaint about this and they did came to fix it.
The cleaner was nice and did it while being friendly. However, he had to come back few times because the sheets he kept bringing had stains. The IBIS hotel in general in Jakarta are very dirty! (I stayed at a different one and it was the same thing).
I have no comment on the breakfast as I did not take advantage of this.

Leisure Self

10/10

Exceptional

26 Oct 2025

Yaqutatin

Feel comfort

Business

10/10

Exceptional

26 Oct 2025

Lim

I feel okey

Business

8/10

Excellent

04 Aug 2025

Adora

This was a good and affordable place to stay for one night before our flight. However, there was a lot of noise in the hallway during the night and people repeatedly tried to use their cards to enter our room (possibly mistakenly assigned to our room?). Other than that, we enjoyed the facilities and the room service was excellent.

6/10

Pleasant

01 Jul 2025

Tunggul Henry

Staff are friendly.
Room is small.

4/10

Poor

15 Apr 2025

Greg

Staff was friendly and great to deal with. Breakfast was decent. But room was very dirty. Stained sheets and whole room in need of a deep cleaning. Overall the hotel could use a remodel/refresh. I've stayed in plenty of Ibis hotels before and don't expect a 5 star experience at the price point but my advice is to avoid this one and maybe upgrade to the nearby Ibis styles instead.

Leisure Self

4/10

Poor

23 Feb 2025

gerard

Budget by name … for a reason

Budget by name and don’t expect anything else. The room very basic and not very clean . If you are badly stuck for 1 nights accommodation then it will do . Staff is nice and they have a very basic breakfast . They have a shuttle to the hotel but very difficult to find heading from the airport . I asked two airport staff and both said take a taxi .

Business

10/10

Exceptional

05 Feb 2025

David

Practical Jakarta Airport hotel choice.

Leisure Family

8/10

Excellent

22 Nov 2024

Bruce Johnny

It makes for a good quick stop before or after a flight, nice and dark for sleep, quite quiet, but is a budget hotel. Breakfast this time was MUCH better than last time but we got to have it just after it opened with few customers to compete with.

Business_and_leisure Partner

8/10

Excellent

20 Oct 2024

Andrew

Cheap and close to the airport, there is a free shuttle. Breakfast was great.

Leisure Friends

10/10

Exceptional

30 Sep 2024

Siti Syifa

Nice stay

6/10

Pleasant

26 Aug 2024

Tomasz

Old shower, wet floor at the small toilet

2/10

Poor

22 Jul 2024

Ayesha

It had a weird vibe and the towel was basically a bath mat. The walls are super thin and you can hear people talking. The bed was okay but it felt creepy inside the hotel.

Leisure Self

6/10

Pleasant

19 Jul 2024

Andrew

The local town was to far to walk ,so you'll have to go on taxis to destinations
But apart from that its ok

Business_and_leisure Self

10/10

Exceptional

01 Jul 2024

Ferdinand

Two day stay in Jakarta

Cleaner was good to us and had always had a smile
His name Khoirul

Friends_and_family Family

8/10

Excellent

07 May 2024

Joseph

Staff seems well trained for extremely busy conditions. They were patient and helpful. There were huge Mecca tours groups relentlessly filling up the hotel, dunno if that's every day. If I knew about this phenomenon i woulda gone another hotel. Room was fine but the 2 power outlets were in one corner, strange. The bathroom had a constant urine smell. Location is great near airport, and eating options

Leisure Self

8/10

Excellent

21 Apr 2024

Mhd louay

it's perfect if you have any early flight or short visit in Jakarta,

the airport shuttle service is not that much organized but they are nice and trying there best and very helpful

Partner

4/10

Poor

15 Apr 2024

Fun Fong

A taxi quoted Rp 150k for a ride to Pik Avenue mall which the hotel staff claim is reasonable. The ride back to hotel via Blue Bird taxi only cost Rp 70,300. It seems foreigners are the target for rip offs

Leisure Family

10/10

Exceptional

03 Mar 2024

DAYIB

I Recommend

staff? location and every think else is execcellent!

Self

4/10

Poor

20 Feb 2024

Hui Lake Philip

Also zero hot water unbelievable !!

4/10

Poor

09 Dec 2023

Johannes

There were mosquitoes in my room. I took a picture of the fat mosquito, called the front desk and they sent the maintenance guy with the mosquito spray. I showed him the photo and he sprayed my room 2X. Well, that probably helped for 1-2 hours and then the mosquitoes were back!
I checked out around 2.30am and waited for the shuttle in the lobby - and more mosquitoes there! I told the front desk about it and he just smiled.
There were mosquitoes also in the shuttle bus.

I have stayed in the nearby hotels several times in the last 2 years and this is the first time I have problems with mosquitoes.

Leisure Self

2/10

Poor

12 Oct 2023

Sirapat

Dirty

Business Self

2/10

Poor

02 Sep 2023

CECILIA

IF YOU HAVE BUDGET DO NOT COME HERE

It was horrible. The photos online looked nice, and the lobby itself was cute, but they are fooling you! The carpet was dirty from the elevator until the front door of our room. The room floor was sticky and had a weird smell. The walls are thin, and we can hear other people's business. It even woke us up at night. Never recommending if you had budget.

Business

2/10

Poor

30 May 2023

Aneta

No WiFi!

Leisure Self

6/10

Pleasant

16 Feb 2023

David

I wasn't happy that I got charged for the room twice - once by expedia and then again at the hotel

Business

8/10

Excellent

20 Nov 2022

Bruce Johnny

fairly quick checkin, close to airport

Leisure Friends

10/10

Exceptional

17 Sep 2022

Pankkaj

G

6/10

Pleasant

20 Jul 2022

Indra

The shower doesn't close properly, no hand soap by the sink, can't book airport shuttle in advance, must caĺl after landing, inconvenient when you don't have local cell card, the taxi called by the receptionist asked for more than the agreed price.

Leisure Family_with_children

2/10

Poor

25 Mar 2022

thomas

only a fool would stay there..i made my mistake.

the dirtiest dump you will never want to stay in again.

to call it filthy is massive understatement ever.

i wore my sweat pants and shirt in bed. barely slept it was sooo nasty.

room is a dump rugs in main hallway beyond disgusting

Self

8/10

Excellent

27 Mar 2020

David

Clean
Friendly staff.
Close to airport
Vegetables were raw, but when I requested more veggies, I was taken to the Bistro, at no extra cost.

Self

8/10

Excellent

21 Feb 2020

Verified traveler

Quick check-in process & friendly front desk person. The facility looks more run down than the last time I was there. Unfortunately the green pandan bread was not on the breakfast menu.

Self

6/10

Pleasant

17 Feb 2020

Verified traveler

Budget hotel, the service is exceptional, the staffs are friendly, strategic location. Unfortunately the place is not too clean, there are greasy fingerprints everywhere. Amenities are enough as it's a budget hotel.

Business Self

8/10

Excellent

27 Jan 2020

Patrick

Decent stay near airport

Pro: hotel clean and new. Very near to the airport.

Cons: too crowded. Shuttle bus to airport is not very frequent. If you need to get taxi they will charge you IDR 50k flat rate.

Self

4/10

Poor

06 Jan 2020

Chandra

Horrible stay

Horrible! We went for Breakfast at 6:30 am and they ran out of food.
Free breakfast is practically a scam since they had nothing for you to eat.
One person at front desk to handle check out, breakfast area and concierge just imagine that
Free shuttle is not available every half an hour so most likely you have to pay an extra Rp 50,000 flat fees to go to the airport. I Will avoid this hotel in the future even with its competitive pricing

Friends_and_family Family

6/10

Pleasant

03 Jan 2020

Ola kristian

Average hotel

Basic hotel close to airport,ok for a night.

Self

2/10

Poor

31 Dec 2019

Verified traveler

The staff was not friendly, the rooms were smelly and not clean

Leisure Family_with_children

8/10

Excellent

17 Dec 2019

Campbell

Good place for overnight stay near airport

Self

10/10

Exceptional

30 Nov 2019

Lanywati

Very closed to the airport . Best for transit guest

Friends_and_family Family

6/10

Pleasant

22 Oct 2019

Verified traveler

Ok for 8 hours.shuttle to and from airport ok(booking needed to be collected

Friends_and_family Family

10/10

Exceptional

16 Oct 2019

Verified traveler

Nice budget place, clean, safe. Pick up and drop offs with hotel shuttle. Breakfast included.

Leisure Self

2/10

Poor

11 Oct 2019

Verified traveler

Nothing! Rubbish! Annoying Sensor light on top of head board, Stuff calls from reception at midnight saying a lady waiting for me when I wasn’t expecting anyone.

Leisure Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Nice Team, good breakfast, great place for a short stay.

Friends_and_family Family

6/10

Pleasant

26 Jul 2019

Neil

Airport shuttle from hotel only, no good for arriv

Tired basic hotel - zero stars but met expectation for 3 hour sleep while I was waiting for a flight. Would be grubby if not cleaned in effort to make presentable. Note free airport service is from hotel to airport, no obvious airport to hotel service, in fact I was told at airport there wasnt one. Taxi required- should have booked the in-terminal hotel in advance, would have been much better choice and similar overall price.

2/10

Poor

09 Jun 2019

Verified traveler

Very dirty Bed brushes, towels and no soap for washing

2/10

Poor

03 Jun 2019

HalyeMcGuure

The clientele bad and the food for breakfast terrible for $40 a night is bad compared to hotels with the same price in Bali

Friends_and_family Partner

6/10

Pleasant

30 May 2019

David

Ok but the hotel is getting old

I have used the place for a few years. Everything ages, so the hotel and rooms look a little old now. Also, the room that they gave me the first time was not made up. This could be a simple mistake, however. They apologized and changed the room for me.

But for me, my main reason to stay was because I arrived in Jakarta late at night, so I need a place to sleep. They have a shuttle to the hotel. The price is still good considering what I need.

6/10

Pleasant

18 May 2019

Verified traveler

I used the sink then water fell to the floor and found out that the duck pipe under sink was not there! It was de-installed and not installed back. Found it under the sink. Wet the floor and the 2 towels under neath. Toothbrush and toothpaste had to be purchased for about $2. Shower door cloud not be tightened and water felt to the floor in the room.

Business_and_leisure Self

4/10

Poor

02 May 2019

Jeanne Rini

I think this is the worst Ibis budget that I've ever stayed. The room looks old and tired, the Air Con was not working well (set to 16 degrees Celsius but felt like 29!).

8/10

Excellent

07 Mar 2019

Verified traveler

Budget hotel with minimal facilities

Basic and simple room. The hotel is starting to show its age. There was musty smell in the room. Breakfast was mediocre and not replenished in a timely manner.

8/10

Excellent

17 Feb 2019

Xuguang

Value for money

The hotel is a budget one with good value for money, the staffs are nice, professional and efficient. The breakfast is adequate and i will stay again. Wifi is good too

2/10

Poor

09 Feb 2019

Verified traveler

It was poor condition and hard to find
Too expensive for that level of quality

Business Friends

4/10

Poor

08 Feb 2019

Douglas

Not Bad, Not Good

Mist of it was good; a long wait for the free shuttle back to the airport; I had a dispute with the night clerk; I told them I had broken a glass in my room, and OI told them in order that it would be thoroughly cleaned so that future guests would not cut their feet; they seemed more interested in charging me for the glass!!!!! I refused to pay what they asked for that broken glass, and gave them a small donation---the cheapskates! I ate a light meal at the Ibis Styles next door late one night, and the sandwich was good, but the price was very high---stay well clear of that resto!

4/10

Poor

07 Feb 2019

martin

Not worth the low price

Bad communication. Food is awful. Taxis will try to rip you off. Stay at the Swiss hotel

6/10

Pleasant

02 Jan 2019

Verified traveler

OK Stay

Comparatively cheap, close to the airport and free shuttle. Musty smelling rooms, that didn't measure up to Ibis's usually high standards.

4/10

Poor

29 Dec 2018

Verified traveler

Basic but ok for one night

The room is very basic, the staff were super friendly and helpful, they didn’t have milk at breakfast (!) but the croissants were good.

Partner

8/10

Excellent

08 Dec 2018

Jason

Satisfying Stay

Generally, the place is out of way, but staying there does avoid of the jams. City is about 1.5hrs drive away + traffic jam. Comfortable stay, with decent breakfast.

Friends

10/10

Exceptional

06 Dec 2018

Verified traveler

Great Service

Great Service, and convenient location near to Soekarno Hatta International Airport.

Partner

8/10

Excellent

01 Dec 2018

FUI SUN

Good sleep

Comfortable bed and breakfast need to improve.

Family

10/10

Exceptional

18 Nov 2018

Ovie

Nice hotel and the staff also helping us when we late to check in

6/10

Pleasant

06 Nov 2018

J

This was a slightly worn, sad kind of place. It was fine for an airport hotel, but I would have been very disappointed if it had been a hotel anywhere else as it was soulless.

However, I felt safe there, the room was very comfortable and the staff friendly and helpful.

6/10

Pleasant

03 Nov 2018

PT

Hard to arrange airport pickup. Not far from airport, but it took us 45 minutes to get from terminal to the hotel by car. Facility is so so, breakfast simple, and I don't think that we will stay there again

8/10

Excellent

29 Oct 2018

Sofie

Close to the airport with free airport transfer or only 14rb rupiah by grab. The breakfast selection is great.

8/10

Excellent

18 Oct 2018

Susan

Budget hotel near to airport

Ideal transit hotel. Shower is a unit in the corner of the smallish room and no kettle provided but it's a budget hotel after all and was very cheap, including breakfast. Very clean, quiet and a comfortable bed. Helpful and friendly staff.
Five minutes back to the airport and a free shuttle bus.

8/10

Excellent

03 Oct 2018

Jan

The rooms are clean and in OK in general, but the walls do not provide enough sound insulation - hearing other people take a shower makes it hard to sleep.

Partner

8/10

Excellent

21 Sep 2018

Holly

Good value airport hotel

Cheap, clean, and the bed was very comfortable. Very nice breakfast and the shuttle bus was great for getting to the airport, however we couldn’t find it when we arrived and ended up having to take an airport taxi! Otherwise no complains and would return if needing to catch an early flight.

Partner

8/10

Excellent

30 Aug 2018

Yoel

I've been staying in this hotel for the third time. nice location close to the airport and free shuttle service to the airport although having odd schedule and not available 24 hour. room is small and dirty but match with its low price. breakfast buffet was sufficient and appreciated for a budget hotel.

10/10

Exceptional

28 Aug 2018

Farah

Great!

We arrived early hours at 2am from the airport and received nice friendly staff. Size of room was surprisingly quite decent, best one from all other ibis I have ever stayed so far. Convenient shower and toilet. Good for a night stay.

Partner

10/10

Exceptional

16 Aug 2018

Yoel

The room was pretty decent for a transit hotel, although the cleanliness need to be improved. Nice Front desk agent checked us in smoothly and cater to our needs. Breakfast buffet was quite decent and exceed my expectations, there were 3-4 hot meals selection which is quite nice. The free shuttle service is definitely a win here.

6/10

Pleasant

16 Aug 2018

Verified traveler

Eat before you get here. The restaurant staff ignored our request for soup. There’s no food nearby.
Check in was disorganised and our room wasn’t ready for quite a while even though we checked in later in the afternoon.
Room layout is a little unusual with the shower actually in the bedroom - not much privacy.
Don’t book this room with young children. The bunk bed above the double bed is very low and easy for young kids to hit their heads.

Family

4/10

Poor

04 Aug 2018

John

its only ok for sleep while travelling not to stay long

8/10

Excellent

10 Jul 2018

patrick

Perfect

All good

Friends

6/10

Pleasant

21 Jun 2018

silvia

Ok for the money. Close to the airport

Enjoyed the complementary shuttle to and from airport. Arrived early after a 22hour flight but unable to check in till 12. The room is very small and the shower was awkward. The complimentary breakfast also wasn’t bad.

Family

2/10

Poor

12 Jun 2018

Ivan

Dirty accommodations

I perfectly understand that it’s a budget accommodation, but there is no excuse for the hotel being dirty with filthy carpets, grimy stained walls in the room and overall poor upkeep. I avoided touching anything, save for taps and light switches and even they could have done with a wipe. Reception staff were very helpful and friendly though.

Family

8/10

Excellent

25 May 2018

Verified traveler

Close to the airport for a transit stop. Fast check in.

8/10

Excellent

19 May 2018

KUSMIATY

It is for transit stay

Friends

8/10

Excellent

14 May 2018

Christopher

GOOD ECONOMY

VERY CONVENIENT. Great for a stay that is a few days or so. close to airport and the free shuttle is great.

8/10

Excellent

07 May 2018

SYED S.

NICE HOTEL , CLOSE TO THE AIRPORT .

8/10

Excellent

06 Apr 2018

Gareth

Airport stay

Close to the airport which is what we needed. Unfortunately we arrived too late to use the free shuttle but it was good to use it in the morning. The light on the bedhead is annoying as you can't turn off the screen for some reason

Partner

2/10

Poor

02 Apr 2018

Verified traveler

Dirty room, horrible breakfast. Transfer to airport don't take surfboards so I had to pay a taxi to the airport. Breakfast buffet is very bad, completely horrible. Staff were friendly.

8/10

Excellent

19 Mar 2018

Verified traveler

The hotel is located very near to the airport and has a comfy room.

8/10

Excellent

04 Feb 2018

Arvin

Airport Hotel

The only reason you will stay here is because you have early flight or you arrived quite late and need a place before continuing your journey. So yeah it is close to the airport, they have scheduled free shuttle to the airport,it will stop at T1, T2 and last T3 so if you really need to catch your flight you might want to get a taxi (better inform the staff before hand).

Check in was breeze, room was clean and spacious. They have one of those pod style shower and separate toilet.

10/10

Exceptional

25 Jan 2018

Cyrul

Convenient and Accessible

The hotel is conducive, and it's clean, cheap and very affordable. I chose to stay there since I was in transit going to Semarang. They have a shuttle bus going to the airport. However, I did not know the place and time of the shuttle from the airport going to the hotel. But generally, my experience was great.

8/10

Excellent

21 Jan 2018

Alex

Great staff, close to main airport in Jakarta

I stayed here for two nights - the English speaking staff was very helpful and friendly. I was able to catch a free shuttle bus at 2:45 in the morning to catch my flight. Hotel has wifi but can be spotty at times. Decent breakfast in the morning. Plus, a restaurant throughout the day if interested. Overall a good budget place to stay near the airport.

6/10

Pleasant

18 Jan 2018

Kat

By the airport

If you are looking for a place to store your luggages during your transit, this could be the place. It was exactly what I did. Staffs were very nice and helpful. The room was ok which fit for its price. Smell a little as the shower was one with the bedroom. Do not expect a4-5 star hotel if you pay for this price. It was exactly worth its value.

6/10

Pleasant

05 Jan 2018

Verified traveler

Close to Airport with free Shuttle.

Arrive at early night, but shuttle and check-in were very fast. But the cleanness and quality of the property including shuttle should be improved.

4/10

Poor

04 Jan 2018

Verified traveler

Everything is alright, except the hair dryer!

Have been to a lots of hotels without hair dryer in the room, but I can easily borrow it from the front desk. For this hotel, so sad, I didn't the wrong things was that I booked twice continuously for my transit needs in there.

The front desk kept saying that they will provide it later. And 1 hour later, when you call the front desk, they said they will provide it when they had it since all the hair dryers were borrowed. And, until I checked out, it's like a joke to them.

9 days later, I checked in again and talked to them about it. I got the exactly same answer, and exactly same response from the front desk. Guess what, until I checked out, there's still nothing from them. Even they called back to the room to double check for my needs.

I guess the hair dryer must be really expensive and become a scarce resource in Indonesia.

Partner

10/10

Exceptional

04 Jan 2018

Verified traveler

Nice room at cheap prices. Hotel staff was friendly and it's close to airport. Overall a very good hotel to stay in Jakarta.

6/10

Pleasant

24 Dec 2017

Verified traveler

Poor info about shuttle bus. Expect to wait

Poor information concerning the shuttle bus service. Not so frequent transfers

Partner

8/10

Excellent

20 Dec 2017

Glenn

Good budget option close to airport

More \"basic\" alternative to Ibis Styles hotel.
Cheaper, but still clean and in good condition using the same shuttle bus (be patient/plan ahead...), and located beside Styles - but not as well sound proofed, no pool, or room service & not the fancy breakfast buffet. Value is appropriate (good) for the cheaper price.

8/10

Excellent

12 Dec 2017

Charlie

Short layover at jakarta

Hotel within 15-20 mins taxi ride from airport. Ibis budget is hidden behind Ibis style building. The front desk was packed when i reach and que culture is non existence. Check in was swift as room was fully paid online. The room design is open and seems new, however lacking in maintenance effort is clearly shown in blacked silicone works around shower partition which is undesirable. No provision of basic ammenities such as tooth brush, tooth paste, shaving kit, hand wash gel at wash hand. basin,

4/10

Poor

28 Nov 2017

Tim

Dirty

First room reeked of cigarette smoke. Second room we received had food on floor dirty bathroom and used stained sheets. Took half an hour to clean 2nd room. Amenities were sub par. Massage table was broken. All appointments were forgotten. Empty Restaurant took over and hour to cook hamburger then dropped it on floor then tried to re-serve same burger, left without burger and then they attempted to charge me for it. Took three hours to press a dress shirt and misplaced it. Pay a little extra and go elsewhere.

10/10

Exceptional

22 Nov 2017

Dirk

All you need for one night

Ibis concept is great. Efficienty at arrival registration. Friendly professional personnel, a basic but clean room and toilet, good wifi, hot shower, decent breakfast, swift check-out, free airport shuttle. All one needs.

10/10

Exceptional

07 Nov 2017

David

Good value

Very good for cheap night stay before or after flight

10/10

Exceptional

03 Nov 2017

Richard

Convenient Airport Hotel

This is a very convenient hotel when departing early from Soekarna Hatta Airport in Jakarta. I used the Ibis budget which is great value for an airport hotel. I had a delicious bowl of chicken noodles at the snack bar for about $3 for dinner.

6/10

Pleasant

22 Oct 2017

Nicole

Overnight stay in transit

Pleasant staff, comfortable bed but walls are so thin you can hear noisy neighbours. Free shuttle and breakfast is great but too many carbs!

6/10

Pleasant

30 Sep 2017

RL

Nice ...convenience to airport

Looks good but less satisfactory cleanliness
And area for breakfast there have housefly
No one cleaning.

8/10

Excellent

17 Aug 2017

kharismawan

affordable price

best hotel near airport

10/10

Exceptional

23 May 2017

Gobitraveler

Great Hotel at Jakarta Airport

On previous occasions I stayed in one of the big name chain hotels, speak expensive. This time I tried the ibis hotel which is a European chain and it was a great experience. The room was perfect and cleanliness was great. People were friendly and helpful. In addition there was a shuttle to and from the Airport. All in all a great experience. I availed myself of the Spa with great massage and also ate at the in house restaurant. Food was good and clearly not expensive. I recommend this hotel to anyone.

6/10

Pleasant

19 May 2017

Ken

Good for the price

Fast check-in, room basic but comfortable. Restaurant is canteen style. Wi-Fi was good, and free. This is definitely a no-frills hotel, but the room rate is very low and the Ibis brand name is assurance that you are not staying in a flea-pit. Proximity to the airport is good but a taxi is needed, or use the hotel shuttle bus.