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Sheraton Jakarta Soekarno Hatta Airport

Jakarta · Indonesia

Kawasan Bandara Soekarno-hattaView location

9.2/10Excellent330 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.4/109.4
Condition9.0/109.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Jakarta Soekarno Hatta Airport

Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe.

The hotel also offers 24-hour room service. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours). Make yourself at home in one of the 227 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and bidets.

Read more about this hotelShow less

Located in Tangerang, Sheraton Jakarta Soekarno Hatta Airport is by the sea, a 3-minute drive from Cengkareng Golf Club and 13 minutes from Mangrove Ecotourism Centre PIK.

This golf hotel is 8.1 mi (13 km) from Pantjoran Chinatown PIK and 8.3 mi (13.4 km) from By The Sea PIK Shopping Center. Make yourself at home in one of the 227 air-conditioned rooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 6:00 AM to 9:00 PM.
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is not required for transportation to and from this property.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Property Registration Number 55110, 2610220071975
  • Minimal age
    17
  • Optional fees
    • Fee for full breakfast: approximately IDR 348480 for adults and IDR 174.240 for children
    • Secured self parking fee: IDR 100000 per day
    • Secured valet parking fee: IDR 100000 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Soewarna Business Park 0.8 km / 0.5 mi
Cengkareng Golf Club 1.1 km / 0.7 mi
Bandara City Mall 5.8 km / 3.6 mi
Damai Indah Golf and Country Club 12.4 km / 7.7 mi
San Antonio Beach PIK 2 12.6 km / 7.8 mi
Tangerang Old Market 12.7 km / 7.9 mi
Pantjoran Chinatown PIK 13 km / 8.1 mi
Sedayu Indo Golf 13.2 km / 8.2 mi
Mangrove Ecotourism Centre PIK 13.4 km / 8.3 mi
By The Sea PIK Shopping Center 13.4 km / 8.3 mi
Modern Golf and Country Club 16 km / 10 mi
TangCity 16.4 km / 10.2 mi
White Sand Beach PIK 2 16.7 km / 10.4 mi
Emporium Pluit Mall 17 km / 10.6 mi
Puri Indah Mall 18.1 km / 11.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 227
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Bellboy service
Show 11 more facilities & services
  • Lift access
  • Garden
  • Terrace
  • Banquet hall
  • Meeting room
  • Business centre
  • Children’s swimming area
  • Children playground
  • Breakfast
  • Snacks
  • Minimum check-in age: 17
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH TERRACEQUADRUPLE • DELUXE WITH TERRACEQUA.DX-TR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    QUADRUPLE DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH TERRACEDOUBLE • DELUXE WITH TERRACEDBL.DX-TR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    DOUBLE DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 33 m²QUA.2D-DX
    QUADRUPLE DELUXE TWO DOUBLE BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Bathroom
    Show all 18 amenities
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Turndown service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Room amenities

    • Individually adjustable air conditioning
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Turndown service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE LAKE VIEWDouble or Twin • DELUXE LAKE VIEWDBT.DX-LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    Double or Twin DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEW • 1 Bedroom • 33 m²DBL.DX-GV
    DOUBLE DELUXE GARDEN VIEWPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Direct dial telephone
    • Housekeeping
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Slippers
    • Bathrobes
    Show all 19 amenities
    • Extra beds on demand
    • Turndown service
    • Safe
    • Electric Kettle
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Soundproof room
    • Minibar
    • Internet access
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Room amenities

    • Direct dial telephone
    • Housekeeping
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Slippers
    • Bathrobes
    • Extra beds on demand
    • Turndown service
    • Safe
    • Electric Kettle
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Soundproof room
    • Minibar
    • Internet access
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE GARDEN VIEWDouble or Twin • DELUXE GARDEN VIEWDBT.DX-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    Double or Twin DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW ONE BEDROOMSUITE • GARDEN VIEW ONE BEDROOMSUI.B1-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    SUITE GARDEN VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Jakarta Soekarno Hatta Airport

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Jakarta Soekarno Hatta Airport

9.2
Excellent
330 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.0 /10
Amenities
9.4 /10
100 reviews shown
8/10
Excellent
29 Jul 2026
SOYEUN
오래된 시설이나 청소 등 깔끔하게 유지하려고 노력함. 조식은 다소 부실. 직원들은 아주 친절. 공항셔틀 버스제공. 그러나 인터내셔날 도착 게이트에서 많이 떨어져 있어서 찾아가기 힘들었음.
10/10
Exceptional
11 Jul 2026
Gilbert
Great service! Good food❤️
10/10
Exceptional
04 Jul 2026
John
From pick up at the airport to check out, a fantastic stay. Will definitely stay there again
Self
10/10
Exceptional
11 Jun 2026
Nine ayu
.
10/10
Exceptional
30 May 2026
Christopher
Lovely hotel, brilliant staff
Partner
10/10
Exceptional
06 May 2026
Jane
Convenient to airport and beautiful hotel with full amenities. Nothing in the immediate area so you would need to get transportation if you want anything outside what is offered by the hotel. They helped arrange transportation from the airport in addition to having a shuttle but we arrived after midnight and the arranged transportation was cheap and easy
10/10
Exceptional
05 May 2026
Brandy
The staff were extremely kind. The free airport shuttle was a savings. I got an excellent massage at the spa on a last minute request, and I had lunch at the pool side. The bartender was very friendly. The food was good too.
Self
10/10
Exceptional
26 Apr 2026
Brenda
A great hotel for an overnighter. Very conveniently located to get to and from the airport.
Partner
10/10
Exceptional
21 Apr 2026
Craig
Beautiful heritage Hotel well kept in every way would highly recommend this hotel.
6/10
Pleasant
20 Apr 2026
Walter
Excellent
Partner
10/10
Exceptional
16 Apr 2026
Tina Marie
We loved staying at the Jakarta Soekarno Hatta Airport hotel. The airport shuttle pickup was very convenient. The breakfast was absolutely delishious! All of the staff went out of their way to be kind and helpful.
Partner
10/10
Exceptional
13 Apr 2026
Lorri
Beautiful hotel, great service, free airport transfers, great breakfast and fun staff!
Partner
4/10
Poor
10 Apr 2026
Mateo
The rooms where dirty, they smelled. The towels are disgustingly smelly. The food is not up to the standard. In general not good hotel, the staff was nice and try to help always.
Business
10/10
Exceptional
30 Mar 2026
Noelle
Clean room, great staff, very accommodating
10/10
Exceptional
29 Mar 2026
Lorri
Very clean rooms, beautiful property, great shuttle service and attentive staff. Breakfast was huge with many varieties of foods local and western options.
Partner
10/10
Exceptional
27 Mar 2026
Alexander
Really helpful team. If you have an issue, the staff will help.
8/10
Excellent
26 Mar 2026
Walter
Great.
Partner
10/10
Exceptional
19 Mar 2026
Ernest
Shuttle was difficult to find. Clean and comfortable room.
10/10
Exceptional
15 Mar 2026
Aileen
Fantastic stay, staff was superb!
Business
10/10
Exceptional
08 Mar 2026
jonathan
The shuttle is such a brilliant add on to anyone looking for the ultimate transit experience.
Partner
10/10
Exceptional
04 Mar 2026
Samarra
everything was wonderful
10/10
Exceptional
02 Mar 2026
jonathan
Shuttle is very helpful. Taxi drivers at the airport often don't know they way to the Sheraton.
Partner
10/10
Exceptional
14 Feb 2026
Paulo
Courteous and friendly staff, beautiful grounds, a spacious and tastefully appointed room. This is a great location for business meetings and family vacations.
Partner
8/10
Excellent
11 Feb 2026
Rhona
Lovely sized room and clean, but it had a very damp smell which spoiled it.
Great pool and surrounding area. Staff are great.
There are 3 restaurants but all had the same menu so there wasn’t the choice of food that I’d hoped.
Partner
10/10
Exceptional
01 Feb 2026
Robin
Very helpful front desk. Beautiful hotel!
Friends_and_family Friends
10/10
Exceptional
30 Jan 2026
Michael
enjoyed everything
Self
6/10
Pleasant
29 Jan 2026
Ahmed
Flies inside the room (mosquitoes). Frogs were in the balcony
Business Partner
10/10
Exceptional
23 Jan 2026
Jacques
Everything fine except the coffee tray/shelf inside the bar cabinet can't be reached, so it ended up falling off. But no big deal
Business Self
4/10
Poor
08 Jan 2026
Bridget
We chose this because it was close to the airport. Honestly the smell in our room of mold or mustiness was extremely strong. Maybe because we were on the first floor.
Leisure Partner
8/10
Excellent
08 Jan 2026
Junedha
Convenient location if you are transiting through Jakarta. Rooms are comfortable. While the check in was easy, there was no one to show the way to the room. Vague directions were given by the receptionist which meant I missed the lift and had to carry my suitcase down the stairs. The shuttle to the airport was convenient. Nice coffee shop and a decent restaurant on site.
Leisure Self
10/10
Exceptional
05 Jan 2026
Nigel
Brilliant friendly staff and wonderful food
10/10
Exceptional
25 Dec 2025
John
Next door to the mall.
10/10
Exceptional
30 Oct 2025
SYED
Friendly Staff
Leisure Family
10/10
Exceptional
29 Oct 2025
Benjamin
Great location for airport stop over. The team are so friendly and helpful
Business_and_leisure Self
10/10
Exceptional
19 Oct 2025
Benjamin
Tranquility and proximity to the airport make it the perfect package.
Leisure Partner
10/10
Exceptional
13 Oct 2025
John
Lovely pool area
Partner
10/10
Exceptional
10 Oct 2025
jonathan
Great rooms, fantastic dining and love the pool. Perfect for transit or mini stays.
Business Partner
10/10
Exceptional
03 Oct 2025
jonathan
Great service in a very convenient hotel
Business Partner
10/10
Exceptional
27 Sep 2025
shawn

Wow

This place was amazing.
Friends_and_family Family
10/10
Exceptional
24 Sep 2025
Alri
I enjoyed my stay with family. Rooms are clean and comfortable. Staff were outstanding. Breakfast offered great selections. Kids love the pool. Will stay again before my flight out to US.
Leisure Family_with_children
10/10
Exceptional
21 Sep 2025
Wendy
Very clean with attentive staff
10/10
Exceptional
15 Sep 2025
Maryam
All excellent. Happy with the service, breakfast was nice. Thank you Sheraton.
Leisure Partner
10/10
Exceptional
12 Sep 2025
Jonathan
Good breakfast. Nice property for an airport hotel.
10/10
Exceptional
08 Sep 2025
Jessica
Included shuttle was convenient.
Room was clean, gym was also clean and had much to offer. Breakfast buffet probably the best I’ve ever had!, was delicious,
10/10
Exceptional
06 Sep 2025
Adrian
Perfect for our early morning flight from CGK. Relaxing pool. Great restaurant. Couldn't ask for more.
10/10
Exceptional
04 Sep 2025
Endriani
Excellent hotel. Rooms & restaurants are superb. Very happy with my stay. Highly recommended!
Leisure Family
2/10
Poor
03 Sep 2025
Maura
.
Business
10/10
Exceptional
30 Aug 2025
Sri

Fantastic hotel not far from the airport.

What a great hotel, very kind and wonderful staff, scrumptious breakfast, very cozy and comfortable room. We’ll come back again. Thank you.
Friends_and_family Family
6/10
Pleasant
27 Aug 2025
Verified traveler

Leaking Air con, nice service.

Our stay was fine, however our air conditioning started leaking on the floor at around 2am, so there was a big puddle of water on our floor.

We mentioned this, and it was sorted but we only stayed for one night and as it started during the night there was little we could do about it.

There are 3 small pools, but there are only around 10 sunbeds, and like in all places people are aloud to reserve them for hours at a time while they are not at the pool.

Otherwise, service and staff are lovely. Bed was comfy and the rooms are nice.
Partner
8/10
Excellent
08 Aug 2025
Sharon
It’s a 10 min ride by shuttle bus from the airport. This is a large resort style property set on a lake. Adequate gym. Breakfast buffet is decent. There is only one restaurant on site.
My room was on the ground floor and had doors opening on to a garden. However, the room had a lot of mosquitoes inside which was uncomfortable. It was also very noisy even through the night.
Staff are helpful and friendly.
Business
10/10
Exceptional
08 Aug 2025
Michael
My go to place when traveling through Jakarta
6/10
Pleasant
07 Aug 2025
Hussain
Checking in took over 30 minutes after receiving my IDs and signing all required documents, but the hotel manager was generous and offered us free breakfast during the stay
10/10
Exceptional
25 Jul 2025
Yuricia
The facilities and the staff were excellent! It’s so close from the airport, perfect for those who have next-day transits. Would definitely come back next time!
Leisure Self
10/10
Exceptional
24 Jul 2025
John
Absolutely beautiful hotel! The staff were all outstanding
Worth more then 5 stars
Leisure Family
8/10
Excellent
02 Jul 2025
Rohayati
It’s very convenient and the staff was super nice and accommodating
10/10
Exceptional
02 Jul 2025
Mark
The hotel was great. The restaurant was off the chain with a buffet to die for- Daily Social check it out a must see and taste!! Staff is excellent!!😊
Leisure Family
4/10
Poor
24 Jun 2025
Derrick
Our room was awful. Very musty, bed stunk like urine.
Partner
10/10
Exceptional
21 Jun 2025
Verified traveler

Perfect

Perfect for a lay-over - Bed was very comfortable. Breakfast was fabulous! Airport shuttle was so convenient.
Self
10/10
Exceptional
21 Jun 2025
Jeff
The property was absolutely stupendous. Exceeded all expectations. Could have taken a vacation for a day or two just at this hotel. The only problem was the shuttle bus did not pick me up at the airport as agreed.
Business_and_leisure Self
10/10
Exceptional
20 Jun 2025
Stuart
The staff were incredibly welcoming, caring, and always had a warm smile. They were very helpful, and we truly felt welcomed and comfortable throughout our stay at the property.
Leisure Family_with_children
10/10
Exceptional
20 Jun 2025
Stuart
Everyone was so
10/10
Exceptional
01 Jun 2025
Heidi
My husband and I loved our stay when between flights to and from CGK! The room was very comfortable and clean, the aiport transfer was wonderful and most especially, the staff were incredible!! Every single staff member was lovely and welcoming, from the shuttle driver, to the front desk, the porters, cleaners and staff at both restaurants!! All were above and beyond expectations! We enjoyed ourselves so much that we stayed a second time before flying home to Canada. We would highly recommend staying here and send genuine thanks to all the staff!
Leisure Partner
10/10
Exceptional
29 May 2025
Alex
Staff super friendly and helpful, comfy rooms, beautiful pool. Convenient to airport but.if you have no transportation, you have to eat at the hotel where food and service is good, but pricy for the area
Leisure Self
10/10
Exceptional
27 May 2025
Rebecca
Fabulous stay at the end of our honeymoon. Spotlessly clean and fabulous service. Highly recommend a stay here if you are travelling on from the airport.
Leisure Partner
10/10
Exceptional
22 May 2025
Sandy
Very spacious rooms and clean.
Leisure Partner
10/10
Exceptional
17 May 2025
Hany
Its very nice petty nothing around it
Business Self
10/10
Exceptional
15 May 2025
D
They have excellent customers service from their airport pick up team, reservations and receptions.
They are friendly, respectful and courteous
The rooms are fabulous. They were able to accommodate connecting rooms for us too
Leisure Family
10/10
Exceptional
03 May 2025
Erwin
The original building is well maintained.
Leisure Self
10/10
Exceptional
29 Apr 2025
Mitch
Aw
10/10
Exceptional
29 Apr 2025
Theresa
Lovely staff very kind & helpful
Leisure Friends
10/10
Exceptional
13 Apr 2025
oksana
Very beautiful room, excellent service!
Family
10/10
Exceptional
12 Apr 2025
Richard
Very helpful staff
Leisure Self
10/10
Exceptional
06 Apr 2025
Melissa
The staff were amazing and incredibly helpful!
Leisure Family
10/10
Exceptional
31 Mar 2025
jonathan
Love this place
Business Self
10/10
Exceptional
31 Mar 2025
JW
A really nice hotel to stay at any time and especially for access to international flight. A highlight of our trip was the evening spent at the Sheraton with friends and relatives able to visit and use the cafe and dining room. No request was too much trouble for the staff at this hotel who went out of their way on several occasions to make our stay memorable. It is easy to recommend this hotel.
10/10
Exceptional
30 Mar 2025
jonathan
Great location for transit travel. Lovely pool. Friendly staff.
Business Self
10/10
Exceptional
29 Mar 2025
Charles Emmanuel Kweku
Stayed only one night. Staff were very helpful with a wake up call, having my breakfast to go at 4:30am and the dinner options were great!
Leisure Self
10/10
Exceptional
27 Mar 2025
David
This was a great stay. Everyone was very friendly and helpful!
Leisure Family
10/10
Exceptional
19 Mar 2025
Khalid

Very nice 10/10

Great hotel and great stuff I highly recommend
Business Self
10/10
Exceptional
26 Feb 2025
Yatina

An old favourite

We have been using this hotel for nearly 20 years and we always love it. Recent refurbishments have only improved an already good hotel.
Really friendly staff throughout and good airport shuttle
Partner
10/10
Exceptional
25 Feb 2025
Kim
Shuttle service to the airport
Leisure Family
10/10
Exceptional
22 Feb 2025
kylie
Such a beautiful hotel located so close to the airport, the staff were exceptionally friendly and helpful and the food was also a highlight. Would definitely stay here again if i ever found myself flying via jakarta
Leisure Family
10/10
Exceptional
20 Feb 2025
Jakyoung
Wonderful!!!
10/10
Exceptional
15 Feb 2025
Alan

Lovely staff. Couldn’t be more helpful

Hotel was excellent. The staff were truly outstanding and such nice people
Self
10/10
Exceptional
27 Jan 2025
Him
Friendly staff
Leisure Family
10/10
Exceptional
23 Jan 2025
Indrawaty
room us very comfortable
10/10
Exceptional
22 Jan 2025
Christian
Excellent spacious and comfortable rooms with plenty of amenities. AC was wonderfully cold. Towels were thick and washcloths were provided, unusual in Indonesia. Plenty of bottled water was included too. The only minor negative was the pooling of water in the shower which caused the floor to be wet. I would highly recommend the Sheraton!
Leisure Family
10/10
Exceptional
12 Jan 2025
Irawan
Nice place and convinently located near by the airport, and have the courtessy shutle bus too
Business_and_leisure Self
10/10
Exceptional
07 Jan 2025
Philipe
The room was amazing as well as the breakfast.
10/10
Exceptional
04 Jan 2025
Madalyn
Beautiful, clean, lovely rooms. Everything you could ask for. Beautiful pool , great kind helpful staff. Room service…wonderful
Leisure Friends
10/10
Exceptional
20 Dec 2024
Thomas
Super friendly staff, we will be back.
Leisure Family
10/10
Exceptional
16 Dec 2024
Ian
Nice and clean. Good service and upgraded nicely.
Leisure Partner
8/10
Excellent
23 Nov 2024
Benjamin
Excellent very friendly team, good renovation to update the property, excellent gym facilities. Very close to the airport, private car pick up excellent, better option than shuttle bus as this felt cramped and over subscribed.
Leisure Partner
10/10
Exceptional
21 Nov 2024
kathy
The staff was very helpful. The location is very convenient and close to the airport. The property is beautiful.
Partner
8/10
Excellent
18 Nov 2024
Jose
Very nice for a hotel by the airport
Leisure Friends
10/10
Exceptional
04 Nov 2024
jonathan
As an airport transit this hotel was A star.
10/10
Exceptional
02 Nov 2024
Karen

Oasis at the airport.

This is a very nice hotel. Lovely pool area and gardens. Really nice layout. Rooms are large and comfortable.Staff are so friendly and so helpful over every detail.
The only thing is the hotel details list laundry facilities and this is not true and should be removed so hopeful travellers such as myself won’t be disappointed.
Partner
10/10
Exceptional
26 Oct 2024
Jack
Close to airport so you can avoid the traffic, friendly staff, great gym and restaurant
Leisure Partner
10/10
Exceptional
19 Oct 2024
Julistinah
Clean
Leisure
8/10
Excellent
04 Oct 2024
fran

A good transit hotel

A nice transit stop - friendly staff, good facilities, just a pity that the shuttle doesn’t do regular runs
Partner

Location & surroundings

Sheraton Jakarta Soekarno Hatta Airport
Kawasan Bandara Soekarno-hatta, Tangerang, Indonesia

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Sheraton Jakarta Soekarno Hatta Airport

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