Cengkareng Transit Hotel

Indonesia , Jakarta
TANGERANG, Jalan Adi Sucipto Km 2 5 Kelurahan Pajang
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20 reviews shown

4/10

Poor

12 Jan 2026

Clint

Room door handle was broken ( we had to change rooms)
Toilets not in good condition
Shower was in broken condition
Extra mattress was too hard and pokey( maybe coir mattress)
Too many mosquitos in the room
We were only supposed to get some sleep in the hotel for about 6 hours but it was impossible to get any proper rest
Location of the hotel is not in a good locality

Leisure Family

2/10

Poor

03 Jan 2026

Ellyana

I booked this hotel last minute. I was hoping this is a decent place for a 1 night stay especially for my mom who is really ill. The worst hotel I've ever stayed in. First of all, the only way to contact them is via WA texts. They do not pick up calls. Then, 24 hours shuttle service means the service going to the airport is 24 hours. However, pick up time from the airport starts at 2pm. I contacted them 2 days prior to arrival to make sure that my mom could get to the hotel and sleep once we arrived. I texted them that our arrival time is 11am and they replied just contact them once we arrive. They did not mention that pick up from the airport is 2pm. As the result, we had to wait 3 hours for the shuttle. Instead of apologizing for giving unclear information, they tended to be defensive like it is the customers' fault, Second, it is not non-smoking rooms although they have non-smoking sign inside the room. You are still allowed to smoke in front of (terrace) room. So, as you can imagine that if the rooms next to you smoke, you are the second-hand smoker. That is exactly what happened to us. My mom has cancer. We were suffocated by smoke from next door neighbors almost all night. We were second-hand smokers. Luckily, it was raining hard that night, so our next door stopped smoking, and we still could smell the smoke inside our room. Third, TV did not work, the room was outdated and dirty, there were mosquitoes in the room, late breakfast.

Friends_and_family Family

2/10

Poor

27 Dec 2025

Joseph

The location is extremely poor and felt unsafe to step outside the hotel area. The rooms were in a very bad condition. The door handle of our room broke when we tried to open it, leaving us locked inside. The Air-conditioning did not work in another room. The room was also full of mosquitoes.
The food was terrible and grossly overpriced. We ordered a meal that cost nearly four times the normal rate, yet the quality was very poor.
Overall, this was a highly disappointing experience.

Leisure Family

10/10

Exceptional

01 Jun 2025

Susana

telephone in the room is broken, reading lamp is broken, tap is broken, table is dusty

Leisure Self

2/10

Poor

09 Sep 2024

Joshua

Had so many bugs my room had to be sprayed which left us outside for several hours. No free shuttle to or from the airport and was charged for each passenger. Room had light bulbs out they never replaced all of them and had a terrible sweater smell. Then the noise was so bad my walls were literally vibrating like I was at a concert
Tried for refund or discount and would not cooperate at all. Will never go back and recommend the same for you. Don’t go!

Leisure Partner

2/10

Poor

21 Aug 2024

Emily

Our room was full of mosquitoes.

Leisure Family_with_children

8/10

Excellent

04 Aug 2024

Vidal

Beautiful hotel easy access

Friends_and_family Family

6/10

Pleasant

04 Jan 2023

WAI HUNG

It's 20 ride from the airport and they offer shuttle to airport every 2 hrs from the hotel.

However, the property is very old which could use some renovation and also the cleanliness can be better. Would have paid a little more to stay ibis or Swissbel with that pricing.

Leisure Self

2/10

Poor

29 Sep 2022

Fatma

Avoid this hotel not a good location for Transit hotel, filthy dirty.

Partner

8/10

Excellent

28 Dec 2019

Jesus

Layover Hotel

Decent stay for those passing through Jakarta on a short layover. We had been flying / transiting through airports for 28 hours, and with another 10 hours between flights, we wanted some proper rest on an actual bed. We pretty much passed out after we each had a shower (which had hot water) and were able to get a bit of sleep before our next flight.

Friends_and_family Friends

6/10

Pleasant

25 Oct 2019

JOHN

What i didn't like was that our air conditioning wasn't working well, and the next morning we supposed to check out at 11 am but my mother inlaw got a phone call from the front office while we were all sleeping around 7:30 am saying that we had to check out by 8 am i was very upset so we did that check out and i told them that we supposed to check out by 11 not 8 but they tried to oppaulagize to me but i said its to late were are already up and our car was loaded, plus it says free breakfast for 4 so i assume senses i had reserve 2 rooms and had 8 people including kids under 7 i had to pay for 4 people and 4 eat free i was more upset..

Friends_and_family Family

6/10

Pleasant

17 Jul 2019

Verified traveler

Ok for a one nighter as its close to the airport but its location is not in a very disirable area.

Leisure Family

6/10

Pleasant

25 Jun 2019

Verified traveler

Great room and very helpful staff.

The website said the hotel would have free wifi and breakfast but this was not the case.

Friends_and_family Family

6/10

Pleasant

25 May 2019

Verified traveler

OK PLACE

The accomodation is very convenient to the airport with Free shutter bus service which was great. It’s perfect for (1) night lot of mosquitoes & noise .

Family

8/10

Excellent

08 Apr 2019

Tjhan

Good

10/10

Exceptional

05 Feb 2019

Lea

Perfect for our overnight stay

We needed a hotel close to the airport as we were flying out the next day. This was perfect. The room was very adequate and the bed comfortably. It was quiet which was also important. Staff was excellent and helped me with arranging my flight for the next day. We walked around the local area. Nothing fancy, typically local, but everyone was friendly.

Partner

6/10

Pleasant

25 Jan 2019

Jessica

The location is about 10 to 15 minutes from the airport, which was great for what i needed. There should be better information on how to schedule the airport shuttle that they provide.

6/10

Pleasant

01 Jan 2019

priyesh

Beds eighter need deep clean or bed bugs or mosqui

Hotel quite inside though near from airport with taxi but nothing around lot of shops but when I went out for a stroll not comfortable thought shady looking people also rooms have bed bugs or mosquitos could not sleep well after paying to stay in hotel even though they have mosquito killing machine no use it doesn’t work on mosquitos be ready for mosquito bites if you have sweet blood

4/10

Poor

29 Dec 2018

Verified traveler

The staff were extremely helpful and kind but 50% of the hotel is being
renovated and the morning noise began EARLY! In the very next room to ours, the workmen were using large drills to break up the concrete walls.

Leisure Family

6/10

Pleasant

23 Oct 2018

Jay

The hotel itself is located near the airport but the road going there makes it hard to find if you’re not going to avail of the airport transfers. The breakfast is soooooooo bad. I woke up at 8am and the fried rice is the only food left in there. I asked the reception staff if they could refill other food but unfortunately it’s not gonna happen. Overall, if you are looking for a decent place to sleep you may want to consider this. Pro tip:Install WhatsApp if you want to avail of the transfers. You may contact the driver using this app.