Name: Anara Airport Hotel
Address: Terminal 3 Internasional Bandara Soekarno Hatta, Tangerang, 15126, ID

10/10

Exceptional

03 Aug 2026

Derek

Amazing breakfast buffet with a delicious variety of Indonesian dishes and basic American breakfast. Staff are incredibly friendly and welcoming.

8/10

Excellent

01 Aug 2026

Alan

Great location, breakfast is excellent, rooms are very good, limited facilities & friendly staff.

10/10

Exceptional

28 Jul 2026

Jane Andrea

A very comfortable hotel, with fantastic friendly staff. Excellent choices of food at breakfast, something for all tastes and every part of the hotel was superbly clean.

10/10

Exceptional

24 Jul 2026

Bernard

Good airport hotel w/I terminal 3

8/10

Excellent

23 Jul 2026

Evi

The hotel is conveniently located at the end of terminal 3 so we don’t have to ride shuttle. The room is clean. Customer service needs some improvement. Nobody pick up the phone when they were busy handing check in. My tv did not have any sound so I have to go to the receptionist to report the problem since nobody answer my calls. The next morning I called for luggage service at 6am nobody pick up the phone again. I dragged all my luggages myself.

8/10

Excellent

22 Jul 2026

Alan

great location, breakfast excellent

8/10

Excellent

16 Jul 2026

Dana

Ok

Family

6/10

Pleasant

13 Jul 2026

Kevin D

We've stayed here before and have never had a problem, but this time the room had bugs and had a strong bug spray smell and the bathroom had a bad sewer smell. It might be an issue only in certain rooms. I mentioned it to the desk at check-out and the said they'd look into it. The breakfast is good and the location in Terminal 3 is very handy. We'll give them anorher try next time we fly through Jakarta.

Partner

10/10

Exceptional

10 Jul 2026

Cynthia

Breakfast was fantastic. Professional setting, good foods.

Self

10/10

Exceptional

09 Jul 2026

Kevin D

Right at the airport. With traffic in Jakarta the best way to be sure to make your flight. The breakfast buffet is also very nice.

Partner

10/10

Exceptional

08 Jul 2026

Bernard

Great

10/10

Exceptional

05 Jul 2026

Catherine

Very convenient. Rooms are comfortable and well appointed. Helpful staff.

10/10

Exceptional

02 Jul 2026

Lori

Great location. So clean really nice room. Super nice staff.

Self

10/10

Exceptional

30 Jun 2026

Patricia

Excellent. Clean, easy to find, close to amenities, great restaurant.

Partner

10/10

Exceptional

25 Jun 2026

Mimi

Great hotel to stay for late arrival or early departure. I enjoy the breakfast buffet and the relaxing massage at the spa!

Self

10/10

Exceptional

23 Jun 2026

Chia

There was some cracks on the sink. Not an issue for us. Hotel was quite a distance from Domestic side of Soekarno airport. It is nearer to International side. I like this hotel. It was clean. Water from the shower goes hot and cold. Even after temperature was set as lukewarm, it still changes between hot and cold. Going to PIK from the hotel takes only 30 mins which is rare for Jkt.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Andrew

Very nice airport hotel. Delightfully calm/small, just steps from Terminal 3. Comfortable room, well-equipped gym, decent breakfast even at 3 am!

Self

10/10

Exceptional

13 Jun 2026

shioda

good

8/10

Excellent

10 Jun 2026

David

Aaaaaaaaaaaaaaaaaaaaaaaaaa

10/10

Exceptional

10 Jun 2026

Guillaume

Great hotel for our long layover in Jakarta. Staff was very friendly and the room was quiet and comfortable. We were very impressed by the breakfast buffet as they had a lot of options available- continental, indonesian, and Chinese cuisine options. The bar near the reception is also great. Highly recommended.

Partner

10/10

Exceptional

09 Jun 2026

Paul

Perfect hotel. 2 am breakfast for travelers is excellent addition.

Friends

8/10

Excellent

07 Jun 2026

Michael

Great for an over night stay with a long lay over

10/10

Exceptional

04 Jun 2026

Robert

Location, location, location

Partner

10/10

Exceptional

31 May 2026

Brian

The Anara Airport Hotel was everything I was looking for during a long layover in Jakarta. Clean, quiet, comfortable, air conditioned, and immediately ready for occupancy after a long series of international flights. The staff were efficient and the location was easy to find and walk to from the international arrivals area.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Fred

Great location at the international terminal at Jakarta airport. Clean, comfy, and quiet. If you are departing out of CGK, especially if on a morning flight, it’s a great option.

Self

10/10

Exceptional

22 May 2026

Ronald

Quick check in and out, which is important at airport hotel.

2/10

Poor

18 May 2026

NOBUHISA

早朝から複数人の子供が廊下や部屋で騒ぎ出し、大人も注意することがなかった。
10分くらい我慢しフロントへでんわしたが、対応したのかどうかわからない。
20分以上大声で話をしていた。
その後、寝られなくなってしまい、寝不足の1日であった。
監視カメラや宿泊記録があるだろうから、出禁にして欲しいくらいです。
毎月利用しているホテルですが、この様なことが起きたのは初めてです。
今後は、対応を速やかにしてもらいたいです。

Business

10/10

Exceptional

07 May 2026

Douglas

Absolutely quiet hotel in an airport just steps from the international departures. Great breakfast buffet. Wide variety. Very friendly staff in the bar, the restaurant, and at the front desk.

Friends

8/10

Excellent

06 May 2026

WILSON

Wifi not working in the rooms. Did not bother to call front desk as I just used my phone data. Breakfast food some of the food looked hours old. Both Noodle dishes the pasta was hard.

Partner

10/10

Exceptional

01 May 2026

Fernando

Always good Custimer Service

Self

10/10

Exceptional

25 Apr 2026

Michael

Everything was very clean and smelled fresh. Breakfast was amazing in the extent of self service options. Perfectly situated in Terminal 3 for international flights - just walk from hotel to departures or from arrivals. Great hotel.

Friends

8/10

Excellent

23 Apr 2026

Michele

Very convenient location to stay if you are catching an early morning international flight out of CGK terminal 3.

10/10

Exceptional

22 Apr 2026

Ron

Hotel was welcoming and helped us connect up with our connecting flight.

Family

10/10

Exceptional

20 Apr 2026

Alif

Very good. Booked for airport location

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Tistha

TV wasn’t working . Only Netflix and YouTube .
But I only stayed one night so I didnt mind .

Self

10/10

Exceptional

30 Mar 2026

Sahirman

staff sangat ramah, sarapan pagi sangat enak, ada asian food dan western food, kamar tidur dan kamar mandi bersih

Self

10/10

Exceptional

29 Mar 2026

Mervyn

An excellent facility at Terminal 3 Jakarta International Airport. Very well situated in Terminal building.

Partner

6/10

Pleasant

14 Mar 2026

Rebecca

The front desk staff are excellent. Check-in is always super easy and friendly. The washrooms in the suites could use some love. Newer towels and better shower amenities kits (higher end shampoo, conditioner and shower gels) should be included for the cost of the room. There is also no soap dish by the wash basin so you end up leaving the soap bar in the sink to avoid a mess. The floor in the breakfast room needs a good wash, it’s very sticky. The hotel is very conveniently located in the airport. Great for a 1 night stay.

Partner

10/10

Exceptional

26 Feb 2026

Robert

This is an outstanding airport hotel. The rooms are large and well laid-out, the front desk staff are friendly and engaging, and -- rare among airport hotels -- the restaurant offers excellent Indonesian, Chinese, and European food. Also rare among airport hotels, the fitness center is very good. It has two treadmills, several other exercise machines, weights, and lots of space for improvized exercise. If you want to just stretch your legs you can also walk from Anara over to terminal 3, which has a nice assortment of small and medium size restaurants, as well as small convenience stores. I have stayed now more than 10 times at the Anara. It's not just a very good airport hotel, it is an excellent hotel.

Self

10/10

Exceptional

25 Feb 2026

Betty

Room is clean the breakfast is very good

Family

10/10

Exceptional

25 Feb 2026

Takeshi

Nice hotel connected to the airport.

Partner

8/10

Excellent

14 Feb 2026

Susanti

Staff are polite and helpful. They also granted my request for quiet room, finally i was able to catch up my sleep. Great selection of breakfast

Leisure Self

10/10

Exceptional

09 Feb 2026

Joyce

Clean,Comfortable room. Hotel had restuarant and coffee, icecream snack bar, also a gift shop with beautiful womens clothing and items for children at reasonable prices. Able to get luggage cart. Hotel is one floor under International airline check in.

Leisure

6/10

Pleasant

08 Feb 2026

Anish

All good except that they don't accept AMEX cards - becomes difficult for foreign travelers like me.

Business

10/10

Exceptional

04 Feb 2026

Timothy

The Anara was perfect for us, waiting for a connecting flight the next day. We got a two-room suite (the price was right!) and relaxed with space to rest and repack. Clean and comfortable. It's not the Four Seasons, but it's very good for what it is. The staff were very nice and very helpful. The restaurant has breakfast buffet, and we had a surprisingly tasty dinner there. Not sophisticated cuisine naturally, but friendly staff and well-spiced food (and cold beer!) The only suggestion we have is that the signage in the (enormous) terminal showing how to get to the Anara is inadequate. We had to ask directions several times. But I would guess that isn't controlled by Anara! I'd recommend using the Anara if you're making an overly tight or overnight connection at Jakarta!

Leisure Family

10/10

Exceptional

02 Feb 2026

David

Fantastic hotel and super convenient. Great room with lots of space and a lovely bathroom. Breakfast was amazing with loads of choice. Despite being part of the airport complex, can still be a bit of a walk to/from...plus entry is on the 2nd storey so directions from the airport can be a bit off.

Business Partner

8/10

Excellent

31 Jan 2026

Jon

clean room, very convenient for an overnight airport connection

Business_and_leisure Self

8/10

Excellent

31 Jan 2026

Han

Friendly staff, clean room, and good breakfast for price point. Above all, convenient for layover when you do not want to deal with Jakarta traffic.

10/10

Exceptional

29 Jan 2026

Molly

Wonderful stay

8/10

Excellent

28 Jan 2026

Noriko

good

10/10

Exceptional

27 Jan 2026

Megan

Great room - very comfortable and convenient

Leisure Family

10/10

Exceptional

21 Jan 2026

Bradley

Great place to stay after 30 hours of flying, very convenient!

Leisure Self

10/10

Exceptional

18 Jan 2026

Siek Mee

Clean room, quiet, friendly staff, convenient.

Leisure Self

10/10

Exceptional

16 Jan 2026

Sara

Excellent experience, a great respite between long flights. We landed in terminal two and departed out of terminal three. Easy walk, great staff, clean and quiet. Beds were comfortable and shower was good. We weren’t there at the right time for breakfast buffet.

Leisure Friends

10/10

Exceptional

16 Jan 2026

Jay

Conveniently located

10/10

Exceptional

10 Jan 2026

Jemeleth

Great stay and will be back.

Leisure Friends

8/10

Excellent

05 Jan 2026

Jerry

Wasn’t around for breakfast but good stop before catching another flight

10/10

Exceptional

03 Jan 2026

Jemeleth

Great hotel and easy stay. Will def recommend!

Leisure Friends

10/10

Exceptional

31 Dec 2025

TOSHIAKI

Very smooth check in.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Nagendba

Room was very clean. But corridor carpet required refurbish getting worn out.
Over all hotel in clean **** and food was delicious.

Partner

10/10

Exceptional

29 Dec 2025

Eric

Good clean room. Albeit the bathroom has a slight musty smell but thats just the tropics in general.

10/10

Exceptional

15 Dec 2025

Derek

Everything we needed and wanted was happily accomodated.

10/10

Exceptional

13 Dec 2025

Jaime

Good as usual

Leisure Partner

10/10

Exceptional

05 Dec 2025

Becky or Terry

Clean rooms, great location to spend the night during a layover. Very friendly staff. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

24 Nov 2025

david

Breakfast was good. If you go later the selection is not as good, but they will cook to order eggs,

Leisure Self

10/10

Exceptional

24 Nov 2025

Ashley

Great AC.
Great breakfast times for an early flight - very unique 2am start LOVED IT
CLEAN and excellent bed

Business

10/10

Exceptional

17 Nov 2025

Mark

All was excellent.

Business

10/10

Exceptional

17 Nov 2025

Jane

Room was much bigger thsn expected

Business

10/10

Exceptional

14 Nov 2025

Ashley

Staff were amazing and nice hotel - easy to get to from airport

Business

8/10

Excellent

14 Nov 2025

Robyn

Friendly staff, clean.
The time on tv was incorrect, reported but not fixed.

Business

10/10

Exceptional

11 Nov 2025

Mark

Of the 3 Jakarta airport hotels we overnighted at on recent back and forths - Anara Airport Hotel's room, abundant brunch open very early + restaurant gets our strongest recommendation.

10/10

Exceptional

08 Nov 2025

Christian

Easy and nice

10/10

Exceptional

08 Nov 2025

Titania

Always stayed with Anara every time I had an early morning flight, easy access to Jakarta, and peace of mind that I am actually at the airport (but doesn't feel like that) is something no other hotel can give

Business Self

10/10

Exceptional

04 Nov 2025

Shannon

Staff was very attentive

6/10

Pleasant

02 Nov 2025

Linda

The room was tidy. The carpet and the bathroom need more than a quick clean.
We went to breakfast at 8.30. There was not a lot left annd some of our looked very stale and unpalatable. The hotel had a couple of big groups staying, so they should continue until close of servoce to replenish the food. As a couple travelling we would have paid mote than people in the big groups, so why not look after us as well?

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Mary

Room was ready before check in and clean and comfortable. Breakfast available although limited (no cooked eggs) at 3 am before our 6am flights. Had luggage carts for us. Only thing they could improve on was information about cost of taxi back to Sarina. Would highly recommend.

8/10

Excellent

30 Oct 2025

Leslie A.

The scent piped throughout the hotel is wayyyyy too much. Too heavy. It doesn’t smell fresh, it stinks. The scent in the hallways and by the main elevators is nauseating. Ironic after I had signed a sheet promising I wouldn’t smoke. (I don’t smoke.)
Is such a beautiful hotel in a wonderful location. Honestly this is the only major complaint I have.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2025

Mimi

Clean room, friendly staff, gear breakfast options

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Tesa

AC was great; didn’t eat breakfast, just dinner which was fine; room was nice and the bed comfortable

Partner

8/10

Excellent

23 Oct 2025

priscilla

we were only there for transit. the hotel wasn't too far from International Departure Terminal.
one room only has one key card. if you do want to have an extra one, you will need to pay a refundable deposit.

Leisure Family

10/10

Exceptional

23 Oct 2025

Craig

Room was very clean and modern, well maintained, good breakfast.

Self

10/10

Exceptional

19 Oct 2025

Salsa

Good

8/10

Excellent

09 Oct 2025

Patrick

Great breakfast buffet. So many choices from veggie salad with peanut sauce to omlets and croissants.

Partner

10/10

Exceptional

08 Oct 2025

Mary

Excellent breakfast choices

Leisure Self

10/10

Exceptional

06 Oct 2025

Ana Maria

Very nice room, breakfast was amazing and location is perfect if you are in the move. Highly recommend it.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Travis

This was our second stay here dueing our travels, actually could of stayed at another hotel at companies expense but chose Anara based on experiences of past stay.

Staff is far superior than mist area hotels, they try hard to please you and to make sure your stay is 5 star.

Arrived around midnight with 7 very large and heavy luggage, as soon as they saw us approaching they came up and started to assist by taking luggage and placing in storage and asking about connecting flights, which we were switching to donestic and another terminal 10 minute drive away, luggage was over 300 lbs total.
Hotel staff arranged hotel shuttle to transport us next day along with picking up luggage and taking to shuttle to make it so eaay, costs were cheaper than hire of taxi! (Too much to take on shuttle bus or train). Now the breakfast buffet is the best, food and service is 5 star and it opens at 2:00AM for those early flights.

Can't go wrong with Anara Hotels.

Business_and_leisure Partner

8/10

Excellent

02 Oct 2025

Linda

Best Hotel Breakfast

The overnight stay here was very good, after we found the hotel. The wayfinding signage was very poor until you are almost there. Google takes you outside and not to the hotel at all.

The room was clean. The bathroom lean,but the shower was a bit mouldy.
The staff of the hotel were very hospitable and made our stay excellent. The buffet breakfast was extremely fresh, and a very wide array of sweet, savoury dishes.
We will stay again on our way back

8/10

Excellent

26 Sep 2025

Margaret

Good for one night - a bit of walking required

This was a one night stop while travelling from Manado to Bali. We arrived at terminal 3 and the directions to the hotel were good but because they are renovating the terminal we had to go outside and come back in at the far end to go up the lift to the hotel (which confused us a bit). There isn't much signage for this hotel but people pointed us in the right direction. Once there the hotel was fine for one night and had everything we needed. The aircon and wifi were good and we ate dinner and breakfast at the restaurant on the mezzanine level (wine is very expensive here).
Our flight the next morning was from terminal one so we had to make our way back along the other end of T3 and go up a level for the Sky Train.

Partner

10/10

Exceptional

21 Sep 2025

Srilalitha

It wa sjsut comfortable, with excellent service.

Leisure Family

10/10

Exceptional

20 Sep 2025

Theresa

Fantastic!

Leisure Self

10/10

Exceptional

19 Sep 2025

Xxx

Clean and good buffet

10/10

Exceptional

18 Sep 2025

Michael

Very convenient and clean

8/10

Excellent

16 Sep 2025

Kenichi

Air conditioning

The room is too cool. Air conditioning does not work well.

10/10

Exceptional

15 Sep 2025

Andrew

Good functional clean hotel with friendly staff - perfect for airport stayover

10/10

Exceptional

09 Sep 2025

Aivy

This is a great hotel for transit. Easy to get to from Terminal 3. Staff is always very helpful and polite. The room is big and clean. The breakfast is very tasty and have a wide variety of food. The dining room is big and clean. Definitely my go-to transit hotel in Jakarta airport. Highly recommended.

Leisure Self

10/10

Exceptional

06 Sep 2025

Yevgeniya

Stayed here several times now - excellent as always

Leisure Self

10/10

Exceptional

28 Aug 2025

TAKAHIDE

Excellent

Business_and_leisure Self

6/10

Pleasant

24 Aug 2025

YIXIN

Hotel staff are very friendly and have a good service attitude. The hotel is very clean and has a good location. However, the sink of the wash basin is not draining smoothly, the temperature of the water is not consistent and the quilt is a bit thin.

Leisure Self

10/10

Exceptional

20 Aug 2025

Eileen

Excellent giant breakfast buffet

Leisure

10/10

Exceptional

17 Aug 2025

Susanti

Walkable and convenient from international terminal 3 Soekarno Hatta airport, time safer for travelers