Hillside Tourist Hotel

8/10

Excellent

15 Mar 2026

Bemajedareki Williams

A Good place to stay

Family

2/10

Poor

14 Mar 2026

Miyoshi

The Rooms Was Clean Had A Great Night But Never Received My Deposit In 8-10 Business Days As Promised At All!

Self

8/10

Excellent

10 Mar 2026

John

Overall, the hotel was clean, the staff was helpful and the bed was comfortable. I wouldn't give much of it five stars because, like many hotels, it's a bit dated, and some parts a bit worn. But, it should be acknowledged before you give 1 star reviews, that I paid $80 bucks a night in a suburb outside of Chicago. For the money, it was a great value. If you are looking for a perfect experience, you should be prepared to pay a lot more. Just my two cents.

Self

6/10

Pleasant

06 Mar 2026

Edmond

Place had an unexpected 100 dollar deposit. Best to bring cash

Self

2/10

Poor

01 Mar 2026

Kendra

Owner was terrible and rude. I will never stay here again.

2/10

Poor

01 Mar 2026

zonice

Amenities they elevator didn’t work had to hall my belongings down the stairs it was really inconvenient. What hotel elevator does not work that’s unbelievable but overall the hotel is clean and comfortable places to stay. I will say that.

8/10

Excellent

25 Feb 2026

Jovan

Great service

10/10

Exceptional

23 Feb 2026

Lee Ann

Staff

6/10

Pleasant

16 Feb 2026

Reginald

No what I expected!

Leisure Partner

6/10

Pleasant

27 Jan 2026

Aslee

Room was a little outdated and I had to ask for basic toiletries. But the fridge was clean. The bathroom could have been cleaner.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Tanaya

Roaches in the room

Leisure Self

2/10

Poor

01 Jan 2026

Damon

Room almost caught fire and they couldn’t replace the room that I purchased

6/10

Pleasant

25 Dec 2025

Johnny

There was garbage all over the parking lot. Our room had a shower curtain but no liner, so the entire floor was wet. Sadly I don’t think that I will be returning.

Partner

6/10

Pleasant

14 Dec 2025

Jackson

The floor and window were dirty and dusty. Should do a deep clean in the room. Under the bed was very dirty.

Leisure Pet

8/10

Excellent

29 Nov 2025

Rohan

Good value for the price

Partner

2/10

Poor

23 Nov 2025

Jamal

This place EXTREMELY dated and condemned and dirty and looks nothing like what is pictured

10/10

Exceptional

18 Nov 2025

yusef

good

10/10

Exceptional

06 Nov 2025

sephora

Quiet floor and clean room

6/10

Pleasant

04 Nov 2025

Kristina

Front desk staff was MIA for 15 minutes at check in. We rang the bell, tried calling several times and nothing. He finally shows up, no apology or anything. It was frustrating.

Partner

4/10

Poor

20 Oct 2025

Jessica

Smelled and humidity

Partner

2/10

Poor

20 Oct 2025

Lawrence

No room service try calling to make reservations no one answered when we got to room try calling down to the desk no answer had to go down to desk to get towels one night couple rooms down from us a guest had a couple dogs and were barking all night it is the worst experience i had in all the times i stayed at hotels i would never recommend this hotel to anyone it was a nightmare

4/10

Poor

10 Oct 2025

LeAndre

They did not have WiFi, they did not have exercise facilities, the ac in the room was down. They advertised all of these things.

Leisure Self

2/10

Poor

09 Oct 2025

Valentina

Customer service was horrible. They made us wait for 2 hours prior check in and wanted us to pay 60$ to check in a hour earlier! Rooms were dirty.honestly I didn’t like nothing about the property!

8/10

Excellent

09 Oct 2025

Dilip

Was acceptable

Business_and_leisure Self

4/10

Poor

04 Oct 2025

Shekeenya

Although the staff was very pleasant... the room wasnt throughly clean... the shower head had electrical tape on it and fir the last 2 night we had no wifi service.

Leisure Pet

6/10

Pleasant

27 Sep 2025

Damien

Good customer service and nice rooms, but too much loitering around area. Random people sitting outside in lawn chairs in the parking lot. Not a good look. Other than that, decent hotel.

Business

10/10

Exceptional

24 Sep 2025

Vanessa

It was comfortable and clean very friendly workers

2/10

Poor

22 Sep 2025

Miranda

Absolutely terrible! EVERYTHING was dirty. Fridge was moldy. Bathroom disgusting and no soap! Stains on bedding we are thankful we had blankets in the car. Room stunk. People live in this hotel. Go to the travel lodge by Wyndham downtown. It’s the same price, more convenient and it’s CLEAN. That’s where we went for our second night because we were NOT spending another second in this dump.

Leisure Friends

6/10

Pleasant

14 Sep 2025

Delores

You have to be clear on what your needs are. If you are looking for a budget friendly place to stay, then this might be it.

You will have to be comfortable with the environment, as there are people that seem to live at the place. As such, there were men “hanging• outside. This was in the morning when I left, and also in the evening when I returned.

I was not afraid, but was cognizant of my surroundings. At no time did any of the men say anything to me. I did get a few stares, however.

The facility meet my needs. It was a roof over my head, and was reasonably clean. I was in Chicago for a conference, and was only in the room to sleep.

Check-in was seamless. The person at the desk was pleasant enough. My room was clean.

2/10

Poor

12 Sep 2025

Melonie

The room we stayed in was clean enough. The whole place just had a very cold vibe. Not cold as in temperature, cold as in prison-like. Weird smells. Only stayed one night but that was too much tbh. They also took a $100 deposit which left a bad taste in my mouth.

Leisure Partner

4/10

Poor

08 Sep 2025

Charlie

The guy at the desk was friendly and helpful. First room smelled of marijuana and asked to change rooms. Room did have roaches. Curtain was barely holding to the wall. Entrance also had mild smell of vomit. Guest had a chair in front entrance smoking. Window screens knocked out and on the ground.

4/10

Poor

03 Sep 2025

Rosemary

The first room they put me in was so filthy I was afraid there was live germs crawling in there, I demanded a refund and then they put me in another room that was clean enough for me to stay in and they informed me that there was a no refund policy. There was people standing around the entrance smoking cigarettes and chatting so I had to walk threw a cloud of snake to enter or leave, very street type people. This place was more like a boarding house for crack heads, not at all hotel type of place.

Business_and_leisure Self

4/10

Poor

02 Sep 2025

Glenn

Hotel was easy to get to and plenty of parking. The hotel definitely needs updated everything is very old and the room smelled like smoke.

2/10

Poor

01 Sep 2025

Tamara

The property canceled my reservation without notification. They said it was because I wasn't there at check in time when it says that i have until midnight. I had no where to go.

2/10

Poor

01 Sep 2025

Lane

Room keys never worked, had to have the staff open our door almost every time we needed in. Would not give us a new room as they said the repairs to the door would be made asap which they were not. Requested house keeping that never happened. TV did not work. Drunk lady every morning swearing at us as we left for not giving her a ride. No utensils for the in room kitchen. Would not recommend to ANYONE.

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

Jeanne

Recommend

Everyone’s been nice and helpful. Room is clean. Other guests get a zero for loudness and slamming doors. Otherwise would have been a nice trip.

Self

4/10

Poor

27 Aug 2025

Al-Kareem

The outside looked decent but the inside needs total renovation. My room smelled like mop water. Closet shelves were broken and everything was dingy. Fridge was full sized but old and leaky. Wouldn’t stay again.

Business Self

8/10

Excellent

25 Aug 2025

Verified traveler

Decent

Good amenities and clean for the most part. I saw a roach the minute I walked in the room but didn't see anymore afterwards

Self

4/10

Poor

19 Aug 2025

Susan

Good points: sheets and towels were clean, bed was comfortable. parts of the room were clean.
Bad points: the room was generally very dirty, refrigerator was sticky, spilled liquid in the freezer.
Shower/tub

Business

10/10

Exceptional

18 Aug 2025

Jerry

Ok

Business_and_leisure

10/10

Exceptional

18 Aug 2025

Jerry

Ok

10/10

Exceptional

14 Aug 2025

Dwight

Elevator.

Elevator is not working.

2/10

Poor

13 Aug 2025

Jose

Hotel was dirty, people were nosy.

Leisure Family

2/10

Poor

12 Aug 2025

Verified traveler

The hotel had roaches

Partner

8/10

Excellent

10 Aug 2025

John

There was no water pressure and no breakfast. The deadbolt wouldn't lock. But over all it was a good place to stay.

Leisure Friends

4/10

Poor

01 Aug 2025

Verified traveler

Everything just seemed old and dirty

The hotel is just old, kind of dirty and didn't smell very good. The pictures make it seem a lot better than it actually is.

Friends_and_family Family

2/10

Poor

27 Jul 2025

Hillary

The UNTENABLE condition of the room being dirty, smelly, small creatures in the bed coupled with the disrespectful customer service received specifically from Ricky who was on duty Sunday, June 20, 2025. What should have been a 5 night stay ended up to be 1 night.

Unable to connect to the wifi from the room, as such each time I wanted to use my devices I had to make my way down to the lobby. This has been so from check in Saturday July 19, 2025.

I had to depart as they had refused to grant me an early checkout due to the unacceptable condition that I had brought to the intention.

They have also refused to grant me a refund

2/10

Poor

26 Jul 2025

Jeff

They have bed bugs and will not pickup the phone when you call with issues.

Business

6/10

Pleasant

23 Jul 2025

Michael

Nothing

Leisure Self

2/10

Poor

22 Jul 2025

Richard

Walls were dirty and had lots of nicks in the finish. Badly needs a clean coat of paint. Floor in room was uneven and had cheap vinyl covering.
Price was ridiculous. Will never stay here again.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Tonia

I did not stay but they have great customer service.

2/10

Poor

20 Jul 2025

Paula

Bathroom dirty, carpet hasnt been vacuumed or swept EVER, SHEETS were brown

Leisure Partner

2/10

Poor

16 Jul 2025

Scott

Where to start? The front lobby had an odor like spoiled food. The elevator required you push the button twice in order to fet the door to engage. I get that it’s an extended stay type of hotel but when I asked for additional towels, because they don’t service rooms unless you are there for more than 7 days, I was asked to bring the dirty and used towels from three days prior to the front desk. I found that odd but obliged. When I returned I stood there for over 10 minutes waiting on assistance. When someone did arrive the assistance I received was a plastic bag and a “put the towels in the bag”. You know I would have done that no issue if they had supplied the bag in the first place. Instead I stood in a lobby embarrassed to be there with a load of dirty towels, then was made to put towels into the bag in the same lobby in front of guests checking in. Gross and no respect given to anyone. Oh and for two nights I had to put up with some nut who LIVES at the hotel knocking on my door day and night and asking me to buy them alcohol and give them money. Fantastically disgusting stay and was happy to get my business taken care of and get out. Oh, and the photos of the rooms are pretty misleading as far as size goes and that “full kitchen” is double burner stove top and the sink knobs were really janky too.

Business Partner

2/10

Poor

14 Jul 2025

Jessica

Hotel Experience

The worst experience ever.. sticky counters,. He’s had stains all over the sheets, outlets didn't even work, no remote to tvs, people screaming and domestic violence happening in the hall ways. Bathrooms had rings on the toilet and was leaking water from the bottom

Friends_and_family Family

2/10

Poor

04 Jul 2025

Jaylen

Would not recommend.

Leisure Partner

8/10

Excellent

26 Jun 2025

John A

Got What I Paid For.

It was all right, nothing to brag about.

Friends_and_family Family

4/10

Poor

26 Jun 2025

Paul

Friendly staff, room was clean but a bit run down. There was an exposed light fixture, a broken shelf in the closet, and the stove top burners in the kitchenette were covered with rust. The hallways smelled like liver, and the room smelled like a wet rug. Maid service is only once a week, but you can get clean towels and toilet paper from the front desk.

Business_and_leisure Self

10/10

Exceptional

16 Jun 2025

Twon

Nice

8/10

Excellent

13 Jun 2025

Jalee

It was ok

2/10

Poor

11 Jun 2025

Bianca

Room door pushed right open when I arrived. Lock doesn't work. After that I discovered the iron was missing and a hanger was hanging on the sprinkle (right in front of the \"no hangers on sprinkle\" sign. How often are you checking your rooms after \"cleaning\"?

Business Partner

4/10

Poor

09 Jun 2025

Derrick

.

Business

6/10

Pleasant

08 Jun 2025

Brandon

Smelled

Business_and_leisure Family

10/10

Exceptional

07 Jun 2025

Selena

Front desk was amazing will stay here again

Business Partner

2/10

Poor

06 Jun 2025

Vincent

Didn't stay rooms and hotel had weed and smoking all throughout the hotel 3rd floor

10/10

Exceptional

01 Jun 2025

Jesus

The service

Business

8/10

Excellent

29 May 2025

Tiffany

The location is great. It is right by the expressway and accessible to everything

Partner

2/10

Poor

29 May 2025

Satesh

One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.

2/10

Poor

18 May 2025

Angela

Smells like vomit upon entrance and on elevator. Called downstairs several times they wouldn’t answer. Had to go downstairs and ring bell just to ask a question. Just overall poor customer service

2/10

Poor

13 May 2025

Brian

There was nothing to like; place was desolate and deserted.

2/10

Poor

25 Apr 2025

Jocelyn

Bugs in bed. And around the room. Need I say more.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Juwon

Ok

Business Self

8/10

Excellent

20 Apr 2025

Dilip

Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.

10/10

Exceptional

13 Apr 2025

Jose

.

2/10

Poor

12 Apr 2025

Princess

They take more money from you when you arrive for it being a non smoking hotel but when you walk on the elevator it’s smells just like weed the rooms is very out dated and not to clean was not what i expected at all I am out of 3 hundred dollars

2/10

Poor

04 Apr 2025

Tommita Johnson

Gross!!!!!!!!!!

The hotel is a dump and no one was friendly but one of the cleaning ladies. I will not recommend anyone to visit or stay at this hotel. Definitely will not be returning

Friends_and_family Family

2/10

Poor

26 Mar 2025

Piper

This property was dirty and I do not authorize this transaction as I was declined a refund because of the dirtiness.

Leisure Friends

10/10

Exceptional

24 Mar 2025

yusef

Hdnhdbdndjjdjdjdjd

2/10

Poor

19 Mar 2025

Verified traveler

TERRIBLE TRIP

The place was terrible mo room service the rooms need major upgrade is very much needed the carpet was so dirty and smelly the room had no lamps that work it had a spooky feel to it had to go ask for tissue turn in towels to get towels no cookware had to purchase it from target..The towels are so dingy and dirty looking I was so scared to use them. If this wasn’t a business trip I would’ve left @ checkout

Business

6/10

Pleasant

16 Mar 2025

philaniece

They didn't have my room available. So I had to get a different room. I was told I would get a refund for the difference.

2/10

Poor

16 Mar 2025

Gary

Nothing good!!

TThe place was smelly , dark and dingy!!
We couldn’t stay in the room and went to a different hotel. Don’t know if we will get our money back.

Partner

4/10

Poor

09 Mar 2025

Spike

No breakfast. Not very clean. Noisy.

Business Friends

2/10

Poor

06 Mar 2025

Terrance

No tv signal

The TV had no signal the whole time I was there and I wasn’t told @ the time of check in that the signal was out!

Self

6/10

Pleasant

04 Mar 2025

Crispin

The elevator was not working and that kind of bothered me and my girl.

8/10

Excellent

27 Feb 2025

Marlin

I didn't like the fact there weren't at least fresh fruits and donuts.

Business Partner

4/10

Poor

25 Feb 2025

Ebony

When this place was the extended stay, it was decent. Now it’s like it’s run down and needs to be renovated.

Leisure Pet

6/10

Pleasant

18 Feb 2025

Brittany

No hot water

8/10

Excellent

17 Feb 2025

Roy

Its okay. You have a kitchen.
No breakfast. Room was clean.

Leisure Self

10/10

Exceptional

16 Feb 2025

Latrice

We were comfortable .

Elevators wasn’t working and everyone had to use the stairs’ but other than that they pretty Decent and service was great kitchenette, with stove
,big refrigerator and sink for it to not be a five star hotel.

Friends_and_family Family

2/10

Poor

15 Feb 2025

Jasmine

SAVE YOUR MONEY.. BOOK ANYWHERE ELSE BUT HERE. 👎👎 Terrible staff terrible hotel. 0stars … Hotel was dirty. We found old clothes inside the chair in the room. Room was cold all night and thermostat only went to 73 I think but it was much colder in the room. There’s no free Breakfast. Staff was rude and lied. I had called to confirm they have cribs for babies to sleep because I was traveling with my child and he said YES over the phone I get there check in and then he said he never said they had cribs over the phone and would not let us check out forcing us to stay the entire 3 nights. I asked for extra towels he said they didn’t have any. I asked for blankets he said they are $5 each. Like what hotels charges for linens bffr. I’ve worked at hotels but this definitely gives cheap crappy motel vibes. Save your money book elsewhere. Halls smelled like a mix of cigarettes smoke and musky cologne. Oh I forgot to mention the elevators didn’t work and when I asked to be moved to a lower floor since the elevator didn’t work he said they didn’t have any other rooms available. But they parking lot was empty.

Leisure Family_with_children

2/10

Poor

05 Feb 2025

Brianna

Room was nasty stove didnt work refrigerator nasty

Friends_and_family Family

4/10

Poor

01 Feb 2025

Amanda

Elevator was an order and had to go to the third-floor first room they gave me was dirty second run they gave me somebody was actually sleeping there third room was disgusting will never stay there again

4/10

Poor

01 Feb 2025

Adam

Very dated. Lots of construction happening inside. Weird smells in hallways and then room.

Leisure Family

6/10

Pleasant

31 Jan 2025

Brittany

We were without water over night

10/10