KOKO HOTEL Ikebukuro

Japan , Tokyo
Tokyo, 3-7-1 Higashiikebukuro Toshima-ku, 14
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Nancy

You have to walk a little bit to get to certain shops, but when you check-in, with your room card, you get a small map of what’s around the hotel and within walking distance. The staff were very kind at check-in, during my stay, and at my check out. They answered my questions regarding forwarding my luggage to my next hotel. Although I don’t speak Japanese, other than the basics, the employee was able to help me either way, with the help of a translator equipment. The room was a reasonable size for me as a solo traveller.

Self

8/10

Excellent

05 Mar 2026

Kellyn

Compared to typical Tokyo hotel rooms, our double twin room at Koko Hotel Ikebukuro was unexpectedly spacious. Lots of room for our 2 large suitcases and carryon. Large vanity table with kettle, ice bucket, cups, glasses inside the drawer. No closet but one cabinet with 3 shelves, and a hanging wall with 6 hangers. In room a/c, bidet in washroom and a tub/shower with a large sink (I hate tiny sinks!) Window to peek at weather outside. They have eco friendly initiative so rooms are cleaned every 3rd day but they do change towels daily, if desired, via special bags hung outside your room. Same with garbage. They provide yukata which is changed every 3rd day, together with the sheets. Shampoo, conditioner, body wash and face/hand wash in room are DHC Olive Care and smell divine. Lots of complimentary self serve amenities in the lobby like toothbrush, toothpaste, razor, shave gel, cleansing oil, cleanser, toner and cream, bath salts, swabs, ear plugs, hair oil, hair tie, coffee, green tea, assorted tea bags and they give you special local dashi as welcome gift. Very nice touch. There are 3 coin operated washing machines ¥300/load and 3 dryers ¥100/30min on site as well as vending machines and ice machines. There’s a fresh orange juice machine just outside the hotel entrance. Location is excellent. Lots of cafes, I’m Donuts?, restaurants, shopping nearby and Ikebukuro station is 7-10min walk. Local square has pop up events. Highly recommend!

Family

10/10

Exceptional

01 Feb 2026

Beng Song

Room clean and staff is friendly and helpful.

Leisure Family

6/10

Pleasant

21 Jan 2026

Carlos

The hotel is ok, the rooms are small but comfortable. Wifi is fantastic, The staff was ok, the only negative was the room was a bit dusty and old. It felt 80's. I knew something was strange when I went to the bathroom, the bathroom curtain hooks were not locked. From experience in working in hotels in the past this was a sign that the housekeeper didn't want to lock so it's easier for to change. I get it but it looks bad and I poked myself on the hinges.

4/10

Poor

20 Jan 2026

Hiroko

It was good that the room was cleaned every three days, but although towels were supposed to be changed daily, there were days when they weren't.
My room was right next to the elevator, and I felt uncomfortable entering my room when there were people in the elevator lobby.

Self

10/10

Exceptional

19 Jan 2026

Nashfa

Super comfy rooms, polite and friendly staff, very clean, modern hotel.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Man Kuen

Clean and comfortable room, staff more friendly

Leisure Self

10/10

Exceptional

25 Dec 2025

Daniel

The hotel staff was very friendly and accommodating. Our room was comfortable and clean. Location was great as it was up the street from Chiikawa Park!

Leisure Partner

10/10

Exceptional

21 Dec 2025

Hussein

Great value friendly staff

10/10

Exceptional

16 Dec 2025

Kaiden

Clean room and excellent staff!

8/10

Excellent

11 Dec 2025

ELVEE

The hotel staff was great, and the location was good for us. Close to the station, reataurants and night life but still in a quiet area

6/10

Pleasant

22 Nov 2025

Rachelle

Really like ikebukuro area. The hotel itself I probably wouldn’t stay again. The location was great in relation to attractions and being walkable. The 7-11 was 2 mins away. The hotel itself looked nice in the entry way. The rooms were old. We stayed at the bigger room (which is still small) with a queen bed. We had 2 small pillows each (not even standard size pillows) Our toilet was leaking on the base. I wondered why it had staining after we came back into the room. I didn’t say anything to the desk cuz we were checking out the next morning. We used their luggage service, the front desk recommended a site. As I was going through the process it wasn’t what I had requested. It was also costing us $100 CAD when people tell me it should only cost around $60. I was also told by friends the process and it didn’t seem like it was the same. Sure enough when I questioned the service date, the front desk person seemed annoyed but knew exactly what I was asking for (the cheaper service) which btw turned out perfect. Our luggage arrived at our new hotel on time. It was off putting to be upsold for service that is essentially the same.

8/10

Excellent

20 Nov 2025

Qing

Breakfast is not recommended

8/10

Excellent

11 Nov 2025

Tori

Laundry didn’t work, and a few were out of service already. But other than that. Can’t complain. I would stay here again.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Nashfa

I had such a great experience at this hotel. The rooms were spotless, the bed was super comfortable, and I was surprised by how spacious everything felt. I loved the little complimentary touches like body cream, hair oil, and hair ties… so thoughtful!

There are laundry machines on site, which made things really convenient, and I really appreciated that they can arrange luggage delivery straight to the airport (not all hotels do that).

It’s about a 10 minute walk to Ikebukuro Station, but there’s so much to see and do along the way. Restaurants, cafés, and tons of shops are just steps from the hotel. The area felt incredibly safe, and the staff were genuinely kind, helpful, and spoke great English.

Highly recommend for anyone visiting Tokyo and wanting a comfortable, convenient stay in a great neighborhood.

Leisure Self

10/10

Exceptional

09 Nov 2025

Michelle

The hotel was nice, being rebranded into a Wing property. What made this an excellent hotel was the staff at the front desk. They were so helpful. Unfortunately needed a doctor during the trip the woman at the front helped us find one and even went as far as booking the appointment for us when I had trouble doing it online. Really went above and beyond. They also helped us with the luggage forwarding service which made life so much easier on the last day. Also added bonus they collect the room trash everyday and provide fresh towels. Full room cleaning is once every 3 days.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Steven

Very clean room. It was small and cozy, but perfect for one night or even a week. We had everything we needed and the staff was really nice.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Fernando

Great location. Friendly staff.

8/10

Excellent

21 Oct 2025

Udaya Sameer

Room is very small, but other facilities and area are very good. Walkable to Ikebukkuro, and also to Sunshine city mall.

Leisure Family

10/10

Exceptional

20 Oct 2025

Laura

Staff was friendly, room was comfortable, and I loved the heated toilet seat! A few miniute walk to Sunshine City and Ikebukuro station which made transportation, shopping, and eating very convenient. Also, happy the hotel had onsite laundry. I highly recommend.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Yanzhong

Very clean and also quiet

Business_and_leisure Self

10/10

Exceptional

15 Oct 2025

Binglin

good

10/10

Exceptional

06 Oct 2025

Stefan

Excelent stay, well maintained property, very attentive staff, close to train and metro station, l would definitely recommend.

Leisure Family

10/10

Exceptional

05 Oct 2025

Huafu

Convenient location and very nice staff. Great for first-time visitor.

Leisure Self

10/10

Exceptional

03 Oct 2025

Manjit Singh

Staff was very cooperative and it was very clean and shops wer nearby

Leisure Family

10/10

Exceptional

29 Sep 2025

Kaila

I loved this hotel! The staff spoke English and were very courteous. The rooms are great and I loved the bathroom and the cute bathtub. They staff kept it clean and they had cute slippers and pjs for you. The location was quiet but a short walk to the action at sunshine city. The train station wasn’t far at all to me and I enjoyed the morning walk. The 7/11 is right at the corner which is part of the reason I chose to stay here. It was my first time but I’d definitely stay again.

Leisure

10/10

Exceptional

20 Sep 2025

Sheila

comfortable beds, great bathrooms, friendly staff

Leisure Family

10/10

Exceptional

19 Sep 2025

Razvan

Good room size (twin beds) clean and quiet. Friendly and polite receptionists/hotel staff. Great housekeeping. Highly recommended

Leisure

4/10

Poor

14 Sep 2025

Jose

Guy at front desk was not nice and the my bed linen was always humid

Leisure Self

10/10

Exceptional

08 Sep 2025

Heather

The room was clean and large for Tokyo standards and the price. Staff were amazing and friendly. Highly recommend staying here.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Daryl

Very nice and cozy room for solo traveling. Room was very clean. Staff was welcoming and friendly as well.

10/10

Exceptional

03 Sep 2025

Tan

Perfect

Leisure Self

10/10

Exceptional

30 Aug 2025

Matt

Great hotel in exciting Ikebukuru.

Lovely hotel in vibrant Ikebukuru. Just 5-10 minute walk from the Sunshine City mall which has an aquarium, cinema and great shopping. The free skincare and convenience items at reception was fantastic! Comfy, small rooms but with everything that you need and you can borrow an iron, portable fan, umbrella and a cool pillow (which you need in the incredible summer heat).

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Chase

Really enjoyed my stay there, great hospitality and very clean!

Leisure Friends

10/10

Exceptional

18 Aug 2025

Emiley

Probably one of the best hotels I’ve stayed in at a reasonable price. The staff was lovely, and location is easy to get to

Leisure Partner

10/10

Exceptional

11 Aug 2025

Yin

Location was good and staff were friendly.
The property need some upgrade and washer dryer was old and one was broken.

10/10

Exceptional

30 Jul 2025

OSMAN GORKEM

Location and hotel is great

10/10

Exceptional

18 Jul 2025

Caden

Staff made me feel welcome

Leisure Self

6/10

Pleasant

18 Jul 2025

Lisa

Staff were great, and provided as many amenities as possible for a vetter experience but you definitely get what you pay for.

10/10

Exceptional

12 Jul 2025

emilie

Friendly staff and excellent area, would stay again!

Leisure Partner

10/10

Exceptional

11 Jul 2025

Nikki

Wonderful place to stay. Great service. Incredible location (close proximity to Sunshine City and Ikebukuro Station)

Leisure Friends

10/10

Exceptional

25 Jun 2025

Damini

First stay in first trip to Japan! Amazing business hotel, great location. it is walkable from the train station and offered all good food spots around. Quiet area and exactly as per the description.

Leisure Partner

8/10

Excellent

19 Jun 2025

ROBERT

I enjoyed my stay here, good hotel, smart and clean. One issue was the limited breakfast. Good food just quite limited, one choice of drink, I like a juice with the meal then finish with a coffee.

Leisure Self

10/10

Exceptional

14 Jun 2025

Leonardo Eric

Clean, nice hotel, friendly staff. Stayed here for 10 days, felt like home!

Leisure Self

10/10

Exceptional

09 Jun 2025

Teri

Clean, quiet, friendly staff

Leisure

10/10

Exceptional

08 Jun 2025

Naomi

The hotel I always choose to stay at when I go to Japan. Excellent customer service, clean rooms, and close to so many things.

Leisure Self

2/10

Poor

07 Jun 2025

Ning

WORST hotel experience ever! I paid premium for \"deluxe corner room\" which is the most premium room type in the hotel. However when I checked in I was assigned a room that is more like a standard or premium one. The room is a lot smaller, and the hotel staff are very rude and not willing to accommodate. Will NOT recommend to ANYONE!

Leisure Friends

10/10

Exceptional

05 Jun 2025

Adam

Great

10/10

Exceptional

30 May 2025

Matthew

Hotel Wing was a great location within a short walk to Ikebukuro station. Staff was nice and hotel was very clean.

Leisure Friends

10/10

Exceptional

30 May 2025

Jenny

A great place to stay - the rooms are a bit small but it is the standard for Japan. This Hotel Wing is around a 10 minute walk from Ikebukuro station, which may be long for some people but helps the nearby area stay quiet. There is a lot to do a short walk from the hotel with many eateries and convenience stores nearby.

The staff at this Hotel were wonderful! Would always greet us when arriving or leaving the lobby and extra shoutout to the receptionists who helped us to transfer our luggage to the next hotel. He was super patient and helpful even when needing to use an English to Japanese translator :)

Leisure Partner

10/10

Exceptional

26 May 2025

Nicolas

10-15 min walk from Ikebukuro station. A lot of food and entertainment in the area.

Leisure

10/10

Exceptional

21 May 2025

Brian W

Location is a short distance from station, plenty of dining options as well as convenience stores around. Area is just outside the busy area so it is quieter but access to anything you want is just a few streets over.

Leisure Self

10/10

Exceptional

20 May 2025

Lili-anne

Awesome lobby

8/10

Excellent

20 May 2025

Augustine

The hotel is located away from the Main Street and was hard to find initially, but it’s also great that it’s away from the main drag and yet its within walking distance to restaurants and other major IKEBUKURO Station. The room is tiny but is good enough for two of us.

8/10

Excellent

16 May 2025

Jessica

Room a little dirty but a no hassle hotel with many toiletries for free. Nice area, further from Subway station but walkable. Close to a lot of shopping

Business Family

10/10

Exceptional

11 May 2025

Matthew

This hotel was amazing I originally planned to stay in shinjuku and I am so glad I ended up staying here in ikebukuro. the hotel is tucked away from all the foot traffic but a 2 minute walk and you’re ready to join the action and get the day going. staff was amazing and friendly and hotel was super clean. also heated toilet seat was great too (;

Leisure Friends

8/10

Excellent

11 May 2025

JASON CHUN HENG

90/100

Self

10/10

Exceptional

07 May 2025

Jose Alberto

Hotel is very clean and staff is friendly. It is not as close from the station but still walkable. Good value for the price.

Leisure Family

10/10

Exceptional

30 Apr 2025

Carolina

Staff was very kind and helpful, loved the hotel location cause it was very chill but a short walk from everything Ikebukuro has to offer. Would definitely stay again.

Leisure Partner

10/10

Exceptional

30 Apr 2025

yuri

walking distance to major attractions

Leisure Family

10/10

Exceptional

29 Apr 2025

Wei

the front desk help us over beyond their serves

Leisure Partner

10/10

Exceptional

21 Apr 2025

Dorothy

Great location, pleasant staff, close to shops/restaurants/ train, cozy room, everything you need in toiletries readily available, highly recommend.

Leisure Partner

8/10

Excellent

15 Apr 2025

Ecaterina

The rooms are modest, but we didn’t mind as we only slept in there. The staff were very friendly, and we enjoyed the little amenity kits (mini facial creams, cleansers etc) as we forgot to bring some of those. There are complimentary pjs in each room, and you can requested a firmer/softer pillow. We also appreciated that we could borrow a humidifier for the room. A short walk from the Ikebukuro station, would stay again!

Leisure Partner

10/10

Exceptional

14 Apr 2025

hsiangi

Perfect hotel

It’s a really nice and clean hotel.

Friends_and_family Family

10/10

Exceptional

14 Apr 2025

Maria

Clean. Friendly staff. Close to train station.
I would stay there again and recommend to friends.

Leisure Family

10/10

Exceptional

11 Apr 2025

Rika

Very nice and friendly staff!

Leisure Self

10/10

Exceptional

11 Apr 2025

Andreas

Leisure

8/10

Excellent

07 Apr 2025

Nicole

Very helpful (English speaking) staff. Well kept room that was an ok size for Tokyo area. Fantastic amenity bar with way more items than most places offer. Great common area with microwave. Quiet area that was still conveniently located. My only negative was the laundry facilities. Seriously the worst dryers I’ve ever used in my life and definitely the worst I used in my travels in Japan.

Leisure Family

10/10

Exceptional

27 Mar 2025

Jane

The property is very clean and in a quiet location. It is walkable to the railway station, mall, and many dining options.

Leisure Partner

10/10

Exceptional

25 Mar 2025

Jordan

Easy check in, friendly english speaking staff, they are very detailed with their cleaning schedule. Would stay again.

Leisure Friends

10/10

Exceptional

25 Mar 2025

Loc

LOVELY SERVICE

Stayed here for a little over a week. Super nice and quiet, yet still only a 5 minute walk to Sunshine City. Has everything you need, plus more.

Staff was super friendly and even allowed me to leave my luggage here a week in advance. Check-in and check-out was super quick, easy, and friendly. They even allowed me to leave my luggage on check-out to pick up later for a flight.

I had even left my special travel documents back at the hotel, and they were kind enough to organize and hold onto those documents for me to pick up. If it wasn't for this, I wouldn't have made my flight in time but thanks to how quick and accommodating they were, I was just barely quick enough to make my flight.

Self

10/10

Exceptional

17 Mar 2025

Brandon

We stayed here twice we liked it so much. 10 minute walk to Ikebukuro station. 7/11 around the corner and sunshine city is only 5 minutes away. The bed was not the most comfortable but the front desk provided extra pillows and blankets

Business Partner

10/10

Exceptional

14 Mar 2025

The staffs were really helpful!

Leisure Self

10/10

Exceptional

11 Mar 2025

Passion

I stayed here for my very first trip to Japan and I loved the Ikebukuro area. Lots of shopping, entertainment and food and is a less busy area of Tokyo as it isn’t one of the huge tourist attraction parts of Tokyo. I personally found this amazing and this hotel is part of what made my experience so amazing. I will be coming back to this hotel for my next trip, which I anticipate very much and hope to see through soon! Thank you so much to the staff for helping make this a memorable and positive experience for me and my brother.

Leisure Family

6/10

Pleasant

11 Mar 2025

NEWTON

Bed bit stiff for my comfort

Leisure Partner

8/10

Excellent

08 Mar 2025

SAU CHI CHILLY

The hotel is a bit far from Ikebukuro JR station and need to walk over 10 minutes.
Staffs are nice and can speak English.
No water supply and told us to drink tap water. But when I wanna try the water and saw the colour was creamy white at first. I rather buy bottles of water myself for safety.
The room is generally clean away from the carpet. It looks very dirty and old.
As they offer room service every 3 days, would like to have a bigger trash bin.

Leisure Family

10/10

Exceptional

05 Mar 2025

Biju

Everything went smooth as expected

10/10

Exceptional

04 Mar 2025

Taylor

Very cute location, nice and quiet. Only sounds I heard was from other rooms closing their doors.

Staff was friendly and room was clean.
Everything in the room worked.

Would definitely stay here again as it was pretty close to the station.

Leisure Self

10/10

Exceptional

03 Mar 2025

Simon Paul

Very friendly staff and reasonably close to Ikebukuro station. Very close to bars, restaurants and shopping.

The hotel has free toiletries available in the foyer should you have forgotten your toothbrush or toothpaste.

Leisure Self

10/10

Exceptional

24 Feb 2025

Zita In Chong

I have stayed here 3 times the past 2 years. No major issues.

Leisure Self

8/10

Excellent

19 Feb 2025

Alan

The hotel was a nice experience. The room I had was pretty spacious for most Japanese hotels.

I was slightly disappointed with the imagery on the preview photos showing a hanging flatscreen. Instead it was a regular flatscreen they had sitting on the desk.

Leisure Self

10/10

Exceptional

17 Feb 2025

Randy

Bathroom drain was not clean so much hair but everything else was great

Leisure Family

10/10

Exceptional

08 Feb 2025

ivy

Ikebukuro 2 night stay!

Everything was walkable.

Partner

10/10

Exceptional

07 Feb 2025

Abelardo

The hotel was very clean and comfortable. The staff was superb as they accomodated our vegetarian needs. We thank the staff for that. Ikebukuro station is less than 10 minutes walking. We will definitely stay here when visiting Tokyo.

Leisure Partner

10/10

Exceptional

06 Feb 2025

Rhiannon

My husband and I absolutely adored our stay. The hotel was clean and well decorated with friendly staff. It had a small cafe inside, which served soup and tasty breads with a little owl on them! It was also the perfect distance from the station— not right in the middle of everything, but not so far that it was inconvenient. Although the room was small, we only used it for sleeping, which was exactly what we wanted. We're definitely staying here the next time we come to Tokyo!

Leisure Partner

8/10

Excellent

30 Jan 2025

Trang

Good location

Leisure Family

10/10

Exceptional

28 Jan 2025

Henry

Great value and stay!

Business Self

8/10

Excellent

16 Jan 2025

Kam Ying Irene

Pros:
1) Walkable to JR Ikebukuro station in about 10 mins.
2) Cleansing oil, lotion, washing towel, bathing sponge, etc are provided. Ladies no need to bring these items.

Cons:
1) Toilet door is open outward so need be careful no one outside toilet.
2) Wi-Fi not very stable inside room.
3) Need move hot kettle to elsewhere to boil water since no more plug nearby.

10/10

Exceptional

05 Jan 2025

Maria Theresa

Room quite small but staff very helpful. Arigatou Gozaimas

Leisure Family

10/10

Exceptional

05 Jan 2025

Kayla

We loved our stay! When our flight changed, they helped us book a few extra days with no issues. They spoke good enough English to help us and had great toiletries options. Bed was pretty decent size as we are two pretty big Americans. Shower was a good size as well. Room is obvs small, as expected for Tokyo but it worked alright for us, 2 larger than average people with 4 suitcases. Tv can screencast with your phone and WiFi worked well. We anlso loved staying in ikebukuro, enough away from the hustle and bustle but still very walkable. All in all, a great stay! Will likely stay again.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Loremel

Perfect place for the price point but my only problem is it’s pretty far from the closest train station, which is a problem if you’re staying here around winter time.

Now, it’s not that far out of context but pretty far if you’re shivering.

The place itself is in a quiet part of Ikebukuro but a quick walk away from a lively area of the city so it’s definitely a good place to stay. I’ll be back here if it’s summer time.

Leisure Self

10/10

Exceptional

28 Dec 2024

Mary Agnes

The staff was very helpful and made my 6 day stay very comfortable even though I speak only English. My room was clean and the bed was comfortable.

Leisure Self

10/10

Exceptional

27 Dec 2024

Kevin

Great quiet location but still a quick walk to Ikebukuro JR station. Very close to plenty of good food and shopping like Sunshine City

Self

8/10

Excellent

26 Dec 2024

Liane

Overall our stay was pleasant. The only thing that wasn’t pleasant was the smell in the bathrooms. It was like old rags had been left in the washer too long. I had two rooms and it smelled the same in both. Other than that, things were good.

Leisure Family

6/10

Pleasant

12 Dec 2024

Chu Yip

Other all is fine
Budget place to stay if you just need a space to sleep
The distance to JR is a bit far, take 10-15 mins after 7 shopping days with 2 luggage and few bags

The pillow is too low

Overall is fine with this level of spending

Will go again in future if the place is right

Leisure Self

10/10

Exceptional

12 Dec 2024

Jenny

I loved my stay. It was on a quiet side and less crowded which was great. I got a bit of break from being in Tokyo. They have lots of free stuff which I didn’t know. So next time, forget to bring the shampoo, facial cleaning supplies, and other toiletry. The hotel has it for you for free! I wished I knew about it sooner. Sometimes they host vendors on the first floor, so check them out. I bought some nice crystals

Leisure Self

10/10

Exceptional

30 Nov 2024

Michael

Staff was really nice and made check in easy and simple

Business Self

10/10

Exceptional

30 Nov 2024

Michael

Within walking distance to station