Apa Hotel Yamanote Otsukaeki Tower

10/10

Exceptional

03 Mar 2026

Saul

Great option when staying in Tokyo. 3 minutes walk to the station and it’s on the Yamamote line which is very convenient.

Self

8/10

Excellent

25 Feb 2026

Pablo

Room was clean yet very small.

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Jasmin

I found the bed adequately comfortable and the room to be decent. A good deal for the price I paid. The location was really good, about a 3 minute walk to the yamanote line, 1 minute to Lawson, and 5 mins to 7/11.
The laundry was 500¥ a load with auto detergent and 100¥ per 30 mins in the dryer. The washer didn’t rinse out the detergent so all my clothes are coated in it so much you can feel the detergent when you touch them. The dryer I did 3x30 minute cycles and my clothes were still wet. I had to hang my clothes in my room to dry which took a long time.
Also, no tattoos at all for the onsen. It was a main reason I booked this hotel and didn’t realize they had a zero tolerance policy. Seems outdated, especially for Tokyo.
The elevator was slow and in the morning it is as busy as they warn when you check in. I wanted to have the hotel breakfast one morning so I went to the cafe on the 2f, I was told you have to pay on the 1f. It took about 10 min to go between the floors. Not sure why there aren’t stairs but that seems to be the norm in Japan.
The wifi was fast enough for most things, high quality streaming with no buffering. It wasn’t fast enough to download streaming content for offline use though, one 20 min episode takes over 30 mins to download.
Overall it is in line with a 2-3 star hotel. I’d stay again as these are not dealbreakers for me except the laundry situation, I’d just go to a laundromat.

Self

10/10

Exceptional

23 Feb 2026

Codey

Excellent location, very clean, very courteous and helpful staff. The room was very comfortable and clean. The breakfast was affordable and delicious.

Family

10/10

Exceptional

23 Feb 2026

Nancy

Very convenient to transportation, 2 min from the train Yamanote line, very clean facility and staff was 100% helpful at all times

Family

10/10

Exceptional

23 Feb 2026

Nancy

Very clean, breakfast was good and staff was very helpful always available to answer questions

Family

10/10

Exceptional

15 Feb 2026

Valena

Cleaning staff was so friendly!

Leisure Friends

8/10

Excellent

11 Feb 2026

Nadesan

Yes

Leisure Partner

10/10

Exceptional

10 Feb 2026

Nic

Everything was amazing

10/10

Exceptional

24 Jan 2026

Thomas

Everything was great

Business

8/10

Excellent

21 Jan 2026

Liese

The ladies at the front desk were so very pleasant and helpful and made us feel welcome. The gentleman was ok but not quite as thoughtful as the ladies. Thank you for your excellent hospitality. The rooms were very clean and the hotel provided us with everything we needed. Overall a great value and I would stay here again.

Leisure Friends

10/10

Exceptional

16 Jan 2026

Ellie

Our room might’ve honestly had mold because there were purple spots on the wall

Partner

8/10

Excellent

16 Jan 2026

Vincci

Clean room, good location, public bath and many dining options around

Leisure Family

10/10

Exceptional

10 Jan 2026

Myah

We had a week stay! What stood out the most was having amenities dropped off every other day. Fresh towels along with toothpaste and cleansing cloths. Staff was respectful.

Leisure Partner

8/10

Excellent

08 Jan 2026

Asif

Good hotel, a little expensive since the room was quite small. Elevators get very crowded. Area around the hotel is convenient and it’s close to the subway. The spa doesn’t allow tattoos which is inconvenient. There is no common area or lounge to sit. Otherwise it’s a decent option for Tokyo.

8/10

Excellent

05 Jan 2026

Patrick

Staff was very accommodating but the room is small catered to Business folks not tourist.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Miho

Our room was nice & clean. They even upgraded it to a deluxe room.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Asif

Decent hotel overall. The rooms are quite small, but the area is quiet and relaxed, with plenty of shops and dining options nearby, and it’s just a short walk from the subway station. The hotel was a bit expensive, though that may be due to it being New Year’s Eve—even if not much actually happens in Japan then. One downside was the spa policy restricting tattoos, which felt unnecessary and exclusionary, especially given the number of international guests.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Angelica

Excellent

Leisure Family

8/10

Excellent

18 Dec 2025

aria

The staff is very kind, friendly, patient, and helpful with checking in. The room is tiny and convenient the hotel gives new towels an yukata daily. This was my second visit and I definitely will stay again if I visit the same area. I did not eat the breakfast there nor park as I explored the city and used the train.

Leisure Friends

10/10

Exceptional

16 Dec 2025

Jean-Marc

APA hotel at Otsuka station is a great choice if you want to stay in walkable distance from Ikebukuro, the area around the hotel is also great.

Leisure Self

10/10

Exceptional

12 Dec 2025

juan Manuel

Yes

Partner

10/10

Exceptional

08 Dec 2025

Chi

Check in and check out was easy, room was clean, amenities were sufficient, location is super convenient near the station.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Rene

Good

Leisure Self

10/10

Exceptional

04 Dec 2025

Viktoryia

Friendly staff,good location

10/10

Exceptional

28 Nov 2025

Steven

Yes clean room. Friendly staff

Leisure Self

8/10

Excellent

28 Nov 2025

Michael

Should replace shower curtains, when shower it’s wet floor

Leisure Partner

8/10

Excellent

25 Nov 2025

Zeke

We stayed 7-nights at the APA Hotel Yamanote because of its location near Otsuka Station. Besides, the hotel offered such excellent services and a good public hot spring (bath). room is clean. it's recommended for anyone who wants to stay near the train station.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

CAO

Good

Leisure Self

10/10

Exceptional

18 Nov 2025

MYO THEIN

Everything is perfect

Self

4/10

Poor

12 Nov 2025

D

Room temperature is preset from the main source, room was so warm called the front desk they offered me a fan which doesn’t really help and end up opening the window advised by the staff . The hotel is located right next to the the train station, even though I stayed at 17th floors the noise from the trains and the announcement from the train station was very noisy. I would not stay at the same hotel for sure. I had good experience with APA hotels before but not this one

Family

6/10

Pleasant

11 Nov 2025

Vik

The staff was courteous, and the rooms were clean. The foreign movie list was very limited, and not replenishing the coffee supplies or water bottle daily was strange to me. It's a very convenient place to stay given its proximity to Otsuka station. I would come back.

Self

10/10

Exceptional

10 Nov 2025

Bryant

Staff was helpful. Hotel was clean and comfortable.

Leisure Self

2/10

Poor

06 Nov 2025

Tranelle

80 degrees(f) in the hotel room on the 17th floor and they are running the heater? I understand you cannot control the centralized system but you can install cooling fans in each room. Absolutely waste of money, stay was horrid, room should be against fire code being so small and all amenities are extremely overpriced. They suggest opening window to cool room, guess what, the window has no screen and faces the train tracks constantly playing music and sounds of trains stopping until 12am in unacceptable

8/10

Excellent

05 Nov 2025

Cuc

Great as always, staff are helpful n friendly! Thank you for a wonderful stay!

Leisure Self

8/10

Excellent

02 Nov 2025

Jeffrey

It’s a great hotel for the price. The staff is pleasant. The room was very small but it was clean and the bed was comfortable.

Leisure Self

10/10

Exceptional

02 Nov 2025

Jonah

Clean room. Not on a busy street so our stay was quiet. Really enjoyed this hotel to others we’ve stayed at.

Partner

10/10

Exceptional

31 Oct 2025

Terrance

Staff were very helpful. Hotel was clean and quiet. Near subway station and two 7/11s.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Ryan

Great location. Quite, clean and comfortable.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Tina

The onsen in the hotel was the highlight of the trip

Leisure Family

10/10

Exceptional

23 Oct 2025

Joshua

Close to station and stores

Leisure Self

10/10

Exceptional

21 Oct 2025

Kenneth

Very conviennt to the Otsuka Station and local cafes are everywhere

Leisure Partner

10/10

Exceptional

20 Oct 2025

Alex

Clean

8/10

Excellent

20 Oct 2025

Joanne

The room was smaller than expected. Only 1 person could open their luggage at a time. The location is excellent, walkable to transit. The elevators were terrible. Although the in-room TV warned about elevator rush hour between 9:30-10:30 AM, we were not expecting how bad it was. 10+ minutes just to wait for an elevator and even then, the elevator would skip our floor several times. Other guests yelled at us when they were unable to get on too.

Leisure

8/10

Excellent

15 Oct 2025

Dorothy

Appreciation

Parking is done by special parking lot.

The first room that I stayed in for the night... After I drop off my stuff to head out for dinner and after I return back to it, it suddenly smell really bad. So I called front desk, they came to check it out and eventually moved me to a different room on a different level in order to compensate the bad smelling room (at the same time they upgraded the room for me too). So, thank goodness for that, otherwise I would have felt sick staying there long (in the bad room).

One thing to note as well was why the spa/onsen changing area not always kept clean properly.

Other than that, lucky the hotel is with walking distance to the JR train station. The was the good point about this location.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Sharon

One of the dryers was either not working or clogged. Put my laundry in for an hour, was still damp so I had to hang everything since there was a line of people waiting to use it.
Breakfast and service was excellent.

10/10

Exceptional

03 Oct 2025

Juan Carlos

Great

10/10

Exceptional

03 Oct 2025

Earvin

The hotel was central making it easy to get around to nearby shopping malls, restaurants etc.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Madalyne

The room was cleaned everyday, although not the most comfy bed they provided 2 pillows and a huge comforter to make up for it! Will be using this property for all my Japan needs

Leisure Partner

8/10

Excellent

24 Sep 2025

Ian

Hotel was terrific its the tourists that make it nit so good. One group from spain used the only 4 washing machines and dryers as like they were at home not leaving 1 for anyone even though there is a line..

Other then that excellent hotel

Leisure Self

10/10

Exceptional

05 Sep 2025

Michael

便利で、本当に良かった。スタッフ達は本当に優しかった。

Leisure Self

6/10

Pleasant

02 Sep 2025

Yvonne

The room was very not very comfortable. No drawers or shelved to put anything. Cleaning twice a week OK. Staff were fabulous. Very professional. Having only 3 chairs in the lobby a disaster. Closing the Cafe on Saturday & Sunday, horrible. It was 96 degrees outside & having to go out to eat on Sat Sun morning, a disaster. The Lobby staff, very indifferent & somewhat dismissive & rude. I wanted a Print Out of my bill, statement & expenses. They couldn’t do it! Nightmare! No where to sit down & wait. No lounge. What hotel does that? Very clean & efficient & a good location. Amenities are everything!. They charge for Late Checkout after 10am & if your plane is @ 7pm @ night, there is nowhere to sit, stay or eat. Not very Harmonious. Not amenable for Elderly.

Business_and_leisure Friends

8/10

Excellent

27 Aug 2025

aria

near the train station with a convenience store near as well. the hill it resides on is a bit tiring and steep but not horrible for able bodied individuals

Leisure Self

10/10

Exceptional

23 Aug 2025

Ken

Very convenient to Namban station

10/10

Exceptional

18 Aug 2025

Masaaki

Perfect place to stay in Tokyo.

Business_and_leisure Self

6/10

Pleasant

05 Aug 2025

David

the everything about the area was good, the only thing that shocked me was that it was an uphill walk to get to the hotel, maybe about 3 blocks which isnt bad but if u got more then 1 heavy luggage its gonna be a pain to get there

Leisure Partner

8/10

Excellent

22 Jul 2025

HUI

Second time at this hotel because it’s a great location and you get all the basic necessities for a comfortable trip. Would be nice if there were irons provided in the hotel rooms rather than just the trouser presses on each floor.

Leisure Self

4/10

Poor

14 Jul 2025

Eduard

Having stayed at multiple APA hotels in Tokyo this one had the smallest room, even though booked a superior room. It’s barely enough room for one person and a luggage bag. We are two slim built travellers with two suitcases and two backpacks and it was a shitshow trying to open the bags within inside the room! It should not have been sold as a room for 2. I would recommend booking the double twin room as those appear slightly more spacious. AVOID staying on the 20th floor as it’s the floor with the onsen, vending machine, and the laundry which sees 24/7 traffic (ear plugs are absolutely needed). We tried asking for a room on a different floor but apparently the hotel was totally sold out, all 20 floors.
As always staff is otherwise excellent and friendly.

10/10

Exceptional

19 Jun 2025

Robert

I have stayed here multiple times, and will continue to do so. The front desk staff are very helpful, and the breakfast buffet is outstanding. Very convenient location, with the subway right across the street, with several combinis close to the hotel...

Leisure Self

8/10

Excellent

16 Jun 2025

lily

Pros - very clean room & tv has good selection of entertainment, good wifi, safe walking distance to restaurants, grocery, bakeries & cafe.
Cons - standard room very tight for 2 people compared to other hotels, only found 4 coin washer dryers on top floor which always had long waits,

Leisure Partner

8/10

Excellent

06 Jun 2025

Angela

Nice location, friendly staff.

Leisure Family

10/10

Exceptional

06 Jun 2025

Rowella

Hotel room is small but they have made it comfortable and has all the necessary amenities. The hotel is very clean and near the Yamanote line.

Friends_and_family Family

8/10

Excellent

31 May 2025

Jonathan

Solid hotel. Rooms a little small but everything else was good.

Leisure

8/10

Excellent

30 May 2025

MY

Less busy area but still accessible to the Yamanote Line which is super convenient when you visited Tokyo.

Leisure Self

8/10

Excellent

30 May 2025

Chung Wah Johnny

Convenient travel from airport

8/10

Excellent

28 May 2025

Brittany

We stayed here for 4 nights. It was a good stay. The rooms were clean and bright, however quite small, but that is average for Tokyo. I did find the bed a bit hard, but overall, comfortable. Staff were very friendly and accommodating. There is smoking section just outside around the corner of the main entrance. The onsen was also very nice but be aware that it is a public bath NOT a swimming pool. There will be nudity so if that’s something you are not comfortable with, be advised.
The location was excellent. Plenty of local food options and shopping not too far away and It’s only about a 3 minute walk to a major train line which made traveling around the city easy and convenient. Would stay again.

Leisure Partner

6/10

Pleasant

26 May 2025

Ganesan

Very small rooms.getting into the tub is almost impossible for short statured.
Not user friendly. Very small bed.
How long people can sleep one on top of the other?
Don’t go to this hotel.

Leisure Family

10/10

Exceptional

25 May 2025

Tino

Only drawback it up hill and that with a suitcase

10/10

Exceptional

19 May 2025

Shahiq

It's a nice chain of hotels with decent amenities. They are not available on all floors though, but I guess it depends on the hotel you stay in. Overall, it was a good stay.

Leisure Self

6/10

Pleasant

19 May 2025

Evan

Very close to the station

10/10

Exceptional

18 May 2025

Dominik

Very clean place with helpful, dedicated and friendly staff. Extremely convenient location as it's 2-3 minutes walk to Otsuka station on the Yamanote line. Ale necessary amenities in the room and top floor with onsen, washing machine, microwave, vending machine etc. Room was spotless, same for the restroom. Area around is really quiet but saturated with restaurants, izakaya's, shops, malls and convince stores. Walkable distance to Ikebukuro. Great stay. I will happily choose APA hotel for my next trip. Thank you.

Leisure Friends

10/10

Exceptional

15 May 2025

Lance Ho Yin

Always a great choice and convenient. One of the quieter spots along the Yamanote line makes me a repeat customer here.

Leisure Self

10/10

Exceptional

09 May 2025

Elaine

Like the location and price will definitely come stay again!

Leisure Partner

10/10

Exceptional

09 May 2025

Don

Excellent location, met all my requirements. Beautiful walk areas, plentiful convenience stores and food choices. Both the Front Desk and Housekeeping staff were helpful, polite, professional, non-intrusive. The hotel has basic washers and dryers however I found heavy duty coin options nearby. Thank you.

Leisure Self

10/10

Exceptional

09 May 2025

Desiree

I absolutely love this place!
Great location right next to a main Train line.
I would come back here anytime the staff was friendly and helpful. The room had everything you need.

10/10

Exceptional

08 May 2025

Amy

Easy access to the train, friendly staff, and expedited check out. Room was clean and comfortable!

Leisure

10/10

Exceptional

04 May 2025

Codi

Staff was nice and the property is right next to the Yamanote line making travel easy.

8/10

Excellent

03 May 2025

Linda

Good

8/10

Excellent

01 May 2025

Mark

It was close to the public transportation

Business_and_leisure Family

6/10

Pleasant

30 Apr 2025

su

ホテル夜checkin するとき男性のstaffタイドは全然良くなかったです。ホテルは綺麗だし女性のstaffさん優しいです。

Leisure Family

10/10

Exceptional

25 Apr 2025

Jeffery

I walked from APA to Shinjuku, what a great day! I preferred the area and dining options around APA. Looking forward to returning in November.

Business Self

10/10

Exceptional

23 Apr 2025

Jesus

ess crowded and easier to get to the train than say Shinjuku, Shibuya, etc Statuin is a block down, along with planet of eating options, light shopping, konbinis and a Donki. Overall a great stay.

10/10

Exceptional

22 Apr 2025

Jessica

Amazing hotel to stay at.

It’s a few minutes away to Sunshine city mall and Ikebukuro. So you can enjoy a nice walk and enjoy the scenery.

Have stayed in this hotel 3 times and absolutely love it! Will always choose this one if I’m ever staying in Tokyo

Leisure Self

6/10

Pleasant

22 Apr 2025

Verified traveler

Small, but clean

Safe, clean, convenient, amenities! But the smallest room ever, especially for 2 people. No room for suitcase except under the bed. Just beware.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Anisa

Pretty close to a train station

Leisure Family

10/10

Exceptional

17 Apr 2025

Karen

The staff were very professional and friendly.
The location of the hotel was as perfect.
I’ve really enjoyed my stay.

Leisure Self

10/10

Exceptional

10 Apr 2025

Chakriya

Very convinient

Leisure Partner

8/10

Excellent

07 Apr 2025

Daniel

A good place to base your travels. On a very central train line

Leisure Partner

10/10

Exceptional

07 Apr 2025

Mary

APAs are always reliable, but this one was exceptional. Since it's a newer hotel, it's immaculately clean. It borders the Otsuka train station on the Yamanote line yet is quiet and is convenient with abundant shopping and dining options within walking distance. The breakfast buffet was outstanding-for an APA or for anywhere else. It had so many choices and the friendliest staff. The hot springs baths here were also better than other APAs. It had one indoor bath and then two more baths outside-one medium size bath and a ceramic tub bath. This was a highly enjoyable stay, and we will stay here again when we need a hotel around the Tokyo area.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Jessica

Second time to this hotel and once again it was an amazing stay!

Leisure Self

8/10

Excellent

02 Apr 2025

Selina

A nice budget choice to be close to JR station and a friendly neighborhood but without too many tourists and crowds

Leisure Self

8/10

Excellent

26 Mar 2025

Chemlahyah

It was a nice space it wasn’t bad at all the room was a bit small but that was expected.

Partner

10/10

Exceptional

25 Mar 2025

David

This was the perfect place for me to stay during my first week in Tokyo. I wanted to ease my way into the subway system and this hotel is quite literally across the street. Not to mention, there are multiple convenient stores less than a 4 min walk away. It’s also just a short train ride away from Shinjuku Station.

If you’re flying in from Narita Airport (NRT) it is about an hour train ride away, but I wouldn’t let that deter you! It was my first time in Tokyo and my first time taking a subway and I was able to manage it just fine (in the middle of the night, might I add). You’ll take the KS Line (Blue) directly from the airport to Nippori Station, where you’ll then transfer to the JY Line (Green) and ride it to Ōtsuka Station. (Which is directly outside the hotel.)

My room was very clean and my overall stay was very positive. I will almost certainly be returning to this location.

Business_and_leisure Self

10/10

Exceptional

24 Mar 2025

Jose luis

Nice

Leisure Partner

8/10

Excellent

22 Mar 2025

Marzio

Good value for money

Leisure Self

10/10

Exceptional

21 Mar 2025

Narideen

This is a great hotel! Very walkable. Literally a 3 minute walk to Otsuka station. 1 minute walk from Lawsons. Staff is so friendly and hospitable. Definitely staying here again. Ever since I stayed here, I have stayed at 4 other APA hotels in Japan!

Leisure Self

10/10

Exceptional

19 Mar 2025

Elijah

It was nice and very close to the train

Leisure Self

10/10

Exceptional

18 Mar 2025

Jodybon

Great place to stay.. it's close to a subway station and there's a lot of restaurants near the station.

Leisure Self

10/10

Exceptional

18 Mar 2025

BAO

Extremely close to the subway station. Hotel is new and comfortable. Will definitely book again

Self

8/10

Excellent

16 Mar 2025

Hasi

Positives:
Very close to Otsuka station, and lors of restaurants, convenient location.

Has a good onsen for free for guests.

Staff are friendly and cordial and they offer a free luggage holding service for few hours, on the day of the checkout.

Negatives:
Room had mould and damaged wall under the window.

Aircon is centrally managed, the panel you have, only controls how much air you’re letting into the room from the central system. Not good on warm days during shoulder seasons as the central aircon either set to cool or heat by the management, depending on winter/summer schedules, and you can’t change that.

Very close to the railway, and you can hear the train noise.

Very small rooms, good for singles only.

Leisure Self