Name: Apa Hotel Yamanote Otsukaeki Tower
Address: 3 31 10 Minamiotsuka Toshima Ku, Tokyo, 170-0005, JP

10/10

Exceptional

23 Jul 2026

Robert

Very clean and convenient, with the subway and a combini practically right next door. Highly recommend....

10/10

Exceptional

23 Jul 2026

Gina

Everything was great! Thank you!

10/10

Exceptional

22 Jul 2026

Rene

Onsen

10/10

Exceptional

21 Jul 2026

Rene

Onsen

Self

10/10

Exceptional

21 Jul 2026

Rene

Onsen within the hotel

Self

10/10

Exceptional

19 Jul 2026

Lance Ho Yin

Next to a station that isn’t crazy busy, as well as having great food and konbini options, and for me, an AnyTime Fitness location that was very close to the hotel.

Also another go-to of mine whenever I stay in Tokyo.

Self

10/10

Exceptional

09 Jul 2026

Jesus

Location, price, staff and overall stay was great

Family

6/10

Pleasant

08 Jul 2026

Angelica

The onsen wasn’t cleaned, it wasn’t a good experience and I have visited several onsen from other hotels before. And I decided to purchase the breakfast and it was terribly disappointing, the Japanese style breakfast tasted like Indian food not Japanese, the chef or cooking guy wasn’t Japanese. Other than that the room was very clean and the staff were friendly.

Family

10/10

Exceptional

05 Jul 2026

Leo Kai-Yang

Everything

10/10

Exceptional

04 Jul 2026

Baljinder

V

Self

10/10

Exceptional

01 Jul 2026

SEIJI

Thx

10/10

Exceptional

30 Jun 2026

Mdundzi

Great staff, excellent room service and good location.

Self

10/10

Exceptional

29 Jun 2026

Alejandro

Wonderful experience

Partner

10/10

Exceptional

23 Jun 2026

Ainsley

room was extremely clean and staff was super nice

Partner

10/10

Exceptional

17 Jun 2026

Emmanuel

During our vacation we had excellent service from staff. Very helpful staff to assist with taxi service, luggage storage etc... The surprising spacious rooms were cleaned every third day with daily clean towels. The Hot Spa (Daiyokujyou) on the 20th floor was also a fantastic service available from early morning to late night. This is the place for you if you also enjoy excellent service.

The breakfast services were over priced although it was convenient, it didn't have quality food and Japanese variety that I expected. Some what unorganized setting of the food line and the table seating were crammed next to the food area. The balcony was a nice addition from other hotels which made it relaxing to have your dessert and coffee.

The local community had everything to make your stay feel like home. The JR line was a minute away from the hotel. Local restaurants and food market to grab a snack or obento were also excellent. This location also had a Trolley car running through the town with a small park next to it was a picturesque scene how small towns are the best.

Family

10/10

Exceptional

13 Jun 2026

Eduardo

Excellent experience, solid location with the metro near by. Lots of good restaurants and convenience stores near by

Self

10/10

Exceptional

09 Jun 2026

Jonathan

The room was extremely clean and well groomed. Good amount of amenities. Very good location close to the train station and very accessible.

Friends

10/10

Exceptional

09 Jun 2026

Bethany

Staff brilliant location even better most comfortable bed I have had among my many trips to Japan small scuffs and bits of wallpaper peeling here and there but that doesn’t take away from how comfortable and safe I felt as a solo female traveler in this hotel I would highly recommend it

Self

10/10

Exceptional

05 Jun 2026

Natalie April

arrived after a veryyyy long day of travelling and the staff was so helpful to get me checked in quickly and easily! i had booked a single person room and while the room itself was small but clean and tidy, and made good use of the space with storage under the bed for my suitcases, so it was perfect for my needs on this trip! the provided amenities were great, staff in the hotel were helpful and kind, and the wifi and luggage storage after checkout were great. it was a super quick walk to the Otsuka station and the Yamanote line that got me around the city, only about a 15 minute walk to Ikebukuro as well, and the nearby konbini was handy - absolutely would stay here again!

Self

10/10

Exceptional

01 Jun 2026

Jessica

This is my 3rd time using this hotel and I’ll keep using it anytime I come to Tokyo.

It’s a perfect spot for me and where I need to get around.

Staff are friendly and knowledgeable.

And just under a 3min walk to the train station.

There’s lots to see and do around the area as well. The restaurants around there are amazing

Self

10/10

Exceptional

30 May 2026

Jana

This is my second time at this APA hotel and it didn’t disappoint. Close to the station, friendly staff, amenities are great and overall just a great place to stay especially since it’s near the station. 🤗

Self

10/10

Exceptional

24 May 2026

Marion

A deux pas du métro et des boutiques. Parfait pour pouvoir visiter plusieurs quartiers de Tokyo.
Personne très serviable et l’hôtel met à disposition une balance pour peser vos valises, il suffit de la demander au comptoir, très pratique quand on doit paqueter tout ses souvenirs.

Self

10/10

Exceptional

20 May 2026

Keiji

Good location, good room with fare pricing.

Self

10/10

Exceptional

14 May 2026

Quentin-Allen

Small but very clean room, staff was friendly, would recommend if traveling by yourself or one extra person.

Self

10/10

Exceptional

13 May 2026

Zackery

Very foreigner friendly. Extremely polite and helpful. Had no problems at all during my stay and it included lots of amenities.

Partner

10/10

Exceptional

13 May 2026

Robert

Staff was extremely friendly and everything about the hotel was well kept.

Friends

8/10

Excellent

12 May 2026

daniel

The hotel is clean and the staff are really friendly. But like any Japan business hotel, it is a little small.

The lift needs improvement too, very long wait time.

Self

10/10

Exceptional

12 May 2026

Nang Su Myat Mon Nang Su Myat

good

10/10

Exceptional

11 May 2026

Maung

Very
Good👍

Self

8/10

Excellent

11 May 2026

Rizal

Clean, efficient and conveniently located near the Yamanote JR line. Even though my window was facing the tracks, I could barely hear any train noise.

However despite having many floors, sometimes one elevator is disabled for guests, causing a queue to form during crowded hours.

My bed was also a bit sagging in the middle, causing me to have bad neck and shoulder pains throughout the night.

Friends

10/10

Exceptional

10 May 2026

Damien

Loved it here, will stay again next time I go to Japan

Self

10/10

Exceptional

07 May 2026

Tara

Beautiful hotel with big, delicious breakfast buffet. The staff was so helpful very professional.
The rooms are small (by US standards), but very efficient and I loved the bidet toilet. The onsen was very relaxing and the right calm after a busy walking day around Tokyo. We are sad we didn’t book more nights!

Partner

10/10

Exceptional

26 Apr 2026

Jan peng

Good

Self

10/10

Exceptional

24 Apr 2026

mohd amirulamin

I like that this hotel is near to the JR Otsuka Station. Makes it a whole lot easier to travel anywhere. There are nearby Lawson and Family Mart for quick konbini runs as well. Overall, would love to be back!

Self

10/10

Exceptional

22 Apr 2026

Joshua

Clean, just needs an air purifier to rooms.

Self

10/10

Exceptional

21 Apr 2026

Doug

This was a great hotel to stay at. It is very close to Otsuka station. The hotel staff were very helpful and kind. The breakfast was excellent.

Self

10/10

Exceptional

20 Apr 2026

Adisak

Overall good stay for 8 nights. A minute walk to Otsuka station. Plenty of restaurants and no need to worry on places to eat. Stuff is very nice and facility is clean. And see all the recommendations on the TV in room. This is very helpful info and hints.

Self

10/10

Exceptional

18 Apr 2026

Joshua

No complaints! This is my go to hotel in between moves.

Self

2/10

Poor

17 Apr 2026

Alexander

Awful! Do not stay here! There are better options!

1. We stayed in March and it was not even very cold outside, but the property refused to allow any room to turn on the air conditioning. The units inside the rooms were locked to heat only, making the stay very uncomfortable. We were forced to keep the window open the majority of the time for some air.

2. The staff refused to bring things up to the room and said, \"Um, we ask that you come get them yourself,\" when I requested toothbrushes.

3. Leading into #3, there are only 3-4 elevators for the entire hotel when there are 18 floors with guest rooms, leading to huge lines to the elevator. It took me forever to get those toothbrushes.

4. They force you to allow them to clean your room every 3 days, and get mad if you don't want to let them. This was especially bad when we caught a cold and had to stand outside our room for 20 minutes waiting, while sick.

5. They are apparently operated by extremely bizarre people; you can tell by the weird propagandist literature in the rooms. Their CEO's face is plastered everywhere (revered like some kind of god?).

Bottom line, just stay away, please! Also, this particular location is situated on a huge hill, which is a pain to walk up. Trust me, avoid.

Partner

10/10

Exceptional

17 Apr 2026

raja

Good room

Self

10/10

Exceptional

15 Apr 2026

Kin Ho

All the hotel were very friendly and nice.
Hotel was clean and near a train station.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Zachary

Great location near Otsuka station and the yamanote line but still quiet enough, friendly staff, nice building, easy check in/out. The room we stayed in was very small which was fine because we were hardly in the room. We would stay here again.

Partner

10/10

Exceptional

12 Apr 2026

Joshua

The room is clean/front desk staff is professional and kind. Wish guest could set their own room temperature. And house cleaning left my sheets for me to change which I wasn’t going to do. I asked them to return to change sheets. Other than that my stay was nice.

10/10

Exceptional

07 Apr 2026

Dennis

The clean was small, but it's clean and very tidy. We love it, cause there are a lot of mirrors in the room. Also, the place is very accessible for us. On our next trip to Japan, we'll be staying here again.

Partner

10/10

Exceptional

01 Apr 2026

Cecilia

We really liked this hotel! There were 3 of us, and we each got the single small rooms, but they worked great for just 1 person. It was super clean with a daily refresh of amenities (room service too, if you ask). The breakfast was fantastic and worth it! It had a mix of cultures and very allergy friendly (especially major 7 allergens)! It also was a perfect location in Otsuka, right near train station and had a bunch of shops/dining! All the staff was lovely and helpful! So friendly! I didn’t make it to the spa, but the screens said it was busy, so it must’ve been good for heavy traffic Would def recommend! Also very handicap accessible!

Family

8/10

Excellent

01 Apr 2026

Puran

Nice clean hotel. Easy access to the train station.

Friends_and_family Friends

8/10

Excellent

31 Mar 2026

Takiyah

The room was nice and comfy. I got a good night’s sleep. The cleaning of the room was sufficient. Very nice, modern hotel.

Self

10/10

Exceptional

24 Mar 2026

Eduardo

enjoyable stay

10/10

Exceptional

03 Mar 2026

Saul

Great option when staying in Tokyo. 3 minutes walk to the station and it’s on the Yamamote line which is very convenient.

Self

8/10

Excellent

25 Feb 2026

Pablo

Room was clean yet very small.

Friends_and_family Family

6/10

Pleasant

25 Feb 2026

Jasmin

I found the bed adequately comfortable and the room to be decent. A good deal for the price I paid. The location was really good, about a 3 minute walk to the yamanote line, 1 minute to Lawson, and 5 mins to 7/11.
The laundry was 500¥ a load with auto detergent and 100¥ per 30 mins in the dryer. The washer didn’t rinse out the detergent so all my clothes are coated in it so much you can feel the detergent when you touch them. The dryer I did 3x30 minute cycles and my clothes were still wet. I had to hang my clothes in my room to dry which took a long time.
Also, no tattoos at all for the onsen. It was a main reason I booked this hotel and didn’t realize they had a zero tolerance policy. Seems outdated, especially for Tokyo.
The elevator was slow and in the morning it is as busy as they warn when you check in. I wanted to have the hotel breakfast one morning so I went to the cafe on the 2f, I was told you have to pay on the 1f. It took about 10 min to go between the floors. Not sure why there aren’t stairs but that seems to be the norm in Japan.
The wifi was fast enough for most things, high quality streaming with no buffering. It wasn’t fast enough to download streaming content for offline use though, one 20 min episode takes over 30 mins to download.
Overall it is in line with a 2-3 star hotel. I’d stay again as these are not dealbreakers for me except the laundry situation, I’d just go to a laundromat.

Self

10/10

Exceptional

23 Feb 2026

Codey

Excellent location, very clean, very courteous and helpful staff. The room was very comfortable and clean. The breakfast was affordable and delicious.

Family

10/10

Exceptional

23 Feb 2026

Nancy

Very convenient to transportation, 2 min from the train Yamanote line, very clean facility and staff was 100% helpful at all times

Family

10/10

Exceptional

23 Feb 2026

Nancy

Very clean, breakfast was good and staff was very helpful always available to answer questions

Family

10/10

Exceptional

15 Feb 2026

Valena

Cleaning staff was so friendly!

Leisure Friends

8/10

Excellent

11 Feb 2026

Nadesan

Yes

Leisure Partner

10/10

Exceptional

10 Feb 2026

Nic

Everything was amazing

10/10

Exceptional

24 Jan 2026

Thomas

Everything was great

Business

8/10

Excellent

21 Jan 2026

Liese

The ladies at the front desk were so very pleasant and helpful and made us feel welcome. The gentleman was ok but not quite as thoughtful as the ladies. Thank you for your excellent hospitality. The rooms were very clean and the hotel provided us with everything we needed. Overall a great value and I would stay here again.

Leisure Friends

10/10

Exceptional

16 Jan 2026

Ellie

Our room might’ve honestly had mold because there were purple spots on the wall

Partner

8/10

Excellent

16 Jan 2026

Vincci

Clean room, good location, public bath and many dining options around

Leisure Family

10/10

Exceptional

10 Jan 2026

Myah

We had a week stay! What stood out the most was having amenities dropped off every other day. Fresh towels along with toothpaste and cleansing cloths. Staff was respectful.

Leisure Partner

8/10

Excellent

08 Jan 2026

Asif

Good hotel, a little expensive since the room was quite small. Elevators get very crowded. Area around the hotel is convenient and it’s close to the subway. The spa doesn’t allow tattoos which is inconvenient. There is no common area or lounge to sit. Otherwise it’s a decent option for Tokyo.

8/10

Excellent

05 Jan 2026

Patrick

Staff was very accommodating but the room is small catered to Business folks not tourist.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Miho

Our room was nice & clean. They even upgraded it to a deluxe room.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Asif

Decent hotel overall. The rooms are quite small, but the area is quiet and relaxed, with plenty of shops and dining options nearby, and it’s just a short walk from the subway station. The hotel was a bit expensive, though that may be due to it being New Year’s Eve—even if not much actually happens in Japan then. One downside was the spa policy restricting tattoos, which felt unnecessary and exclusionary, especially given the number of international guests.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Angelica

Excellent

Leisure Family

8/10

Excellent

18 Dec 2025

aria

The staff is very kind, friendly, patient, and helpful with checking in. The room is tiny and convenient the hotel gives new towels an yukata daily. This was my second visit and I definitely will stay again if I visit the same area. I did not eat the breakfast there nor park as I explored the city and used the train.

Leisure Friends

10/10

Exceptional

16 Dec 2025

Jean-Marc

APA hotel at Otsuka station is a great choice if you want to stay in walkable distance from Ikebukuro, the area around the hotel is also great.

Leisure Self

10/10

Exceptional

12 Dec 2025

juan Manuel

Yes

Partner

10/10

Exceptional

08 Dec 2025

Chi

Check in and check out was easy, room was clean, amenities were sufficient, location is super convenient near the station.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Rene

Good

Leisure Self

10/10

Exceptional

04 Dec 2025

Viktoryia

Friendly staff,good location

10/10

Exceptional

28 Nov 2025

Steven

Yes clean room. Friendly staff

Leisure Self

8/10

Excellent

28 Nov 2025

Michael

Should replace shower curtains, when shower it’s wet floor

Leisure Partner

8/10

Excellent

25 Nov 2025

Zeke

We stayed 7-nights at the APA Hotel Yamanote because of its location near Otsuka Station. Besides, the hotel offered such excellent services and a good public hot spring (bath). room is clean. it's recommended for anyone who wants to stay near the train station.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

CAO

Good

Leisure Self

10/10

Exceptional

18 Nov 2025

MYO THEIN

Everything is perfect

Self

4/10

Poor

12 Nov 2025

D

Room temperature is preset from the main source, room was so warm called the front desk they offered me a fan which doesn’t really help and end up opening the window advised by the staff . The hotel is located right next to the the train station, even though I stayed at 17th floors the noise from the trains and the announcement from the train station was very noisy. I would not stay at the same hotel for sure. I had good experience with APA hotels before but not this one

Family

6/10

Pleasant

11 Nov 2025

Vik

The staff was courteous, and the rooms were clean. The foreign movie list was very limited, and not replenishing the coffee supplies or water bottle daily was strange to me. It's a very convenient place to stay given its proximity to Otsuka station. I would come back.

Self

10/10

Exceptional

10 Nov 2025

Bryant

Staff was helpful. Hotel was clean and comfortable.

Leisure Self

2/10

Poor

06 Nov 2025

Tranelle

80 degrees(f) in the hotel room on the 17th floor and they are running the heater? I understand you cannot control the centralized system but you can install cooling fans in each room. Absolutely waste of money, stay was horrid, room should be against fire code being so small and all amenities are extremely overpriced. They suggest opening window to cool room, guess what, the window has no screen and faces the train tracks constantly playing music and sounds of trains stopping until 12am in unacceptable

8/10

Excellent

05 Nov 2025

Cuc

Great as always, staff are helpful n friendly! Thank you for a wonderful stay!

Leisure Self

8/10

Excellent

02 Nov 2025

Jeffrey

It’s a great hotel for the price. The staff is pleasant. The room was very small but it was clean and the bed was comfortable.

Leisure Self

10/10

Exceptional

02 Nov 2025

Jonah

Clean room. Not on a busy street so our stay was quiet. Really enjoyed this hotel to others we’ve stayed at.

Partner

10/10

Exceptional

31 Oct 2025

Terrance

Staff were very helpful. Hotel was clean and quiet. Near subway station and two 7/11s.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Ryan

Great location. Quite, clean and comfortable.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Tina

The onsen in the hotel was the highlight of the trip

Leisure Family

10/10

Exceptional

23 Oct 2025

Joshua

Close to station and stores

Leisure Self

10/10

Exceptional

21 Oct 2025

Kenneth

Very conviennt to the Otsuka Station and local cafes are everywhere

Leisure Partner

10/10

Exceptional

20 Oct 2025

Alex

Clean

8/10

Excellent

20 Oct 2025

Joanne

The room was smaller than expected. Only 1 person could open their luggage at a time. The location is excellent, walkable to transit. The elevators were terrible. Although the in-room TV warned about elevator rush hour between 9:30-10:30 AM, we were not expecting how bad it was. 10+ minutes just to wait for an elevator and even then, the elevator would skip our floor several times. Other guests yelled at us when they were unable to get on too.

Leisure

8/10

Excellent

15 Oct 2025

Dorothy

Appreciation

Parking is done by special parking lot.

The first room that I stayed in for the night... After I drop off my stuff to head out for dinner and after I return back to it, it suddenly smell really bad. So I called front desk, they came to check it out and eventually moved me to a different room on a different level in order to compensate the bad smelling room (at the same time they upgraded the room for me too). So, thank goodness for that, otherwise I would have felt sick staying there long (in the bad room).

One thing to note as well was why the spa/onsen changing area not always kept clean properly.

Other than that, lucky the hotel is with walking distance to the JR train station. The was the good point about this location.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Sharon

One of the dryers was either not working or clogged. Put my laundry in for an hour, was still damp so I had to hang everything since there was a line of people waiting to use it.
Breakfast and service was excellent.

10/10

Exceptional

03 Oct 2025

Juan Carlos

Great

10/10

Exceptional

03 Oct 2025

Earvin

The hotel was central making it easy to get around to nearby shopping malls, restaurants etc.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Madalyne

The room was cleaned everyday, although not the most comfy bed they provided 2 pillows and a huge comforter to make up for it! Will be using this property for all my Japan needs

Leisure Partner

8/10

Excellent

24 Sep 2025

Ian

Hotel was terrific its the tourists that make it nit so good. One group from spain used the only 4 washing machines and dryers as like they were at home not leaving 1 for anyone even though there is a line..

Other then that excellent hotel

Leisure Self

10/10

Exceptional

05 Sep 2025

Michael

便利で、本当に良かった。スタッフ達は本当に優しかった。

Leisure Self

6/10

Pleasant

02 Sep 2025

Yvonne

The room was very not very comfortable. No drawers or shelved to put anything. Cleaning twice a week OK. Staff were fabulous. Very professional. Having only 3 chairs in the lobby a disaster. Closing the Cafe on Saturday & Sunday, horrible. It was 96 degrees outside & having to go out to eat on Sat Sun morning, a disaster. The Lobby staff, very indifferent & somewhat dismissive & rude. I wanted a Print Out of my bill, statement & expenses. They couldn’t do it! Nightmare! No where to sit down & wait. No lounge. What hotel does that? Very clean & efficient & a good location. Amenities are everything!. They charge for Late Checkout after 10am & if your plane is @ 7pm @ night, there is nowhere to sit, stay or eat. Not very Harmonious. Not amenable for Elderly.

Business_and_leisure Friends