Name: Hoshino Resorts Omo5 Tokyo Otsuka
Address: 2 26 1 Kitaa Otsuka Toshima Ku, Tokyo, 170-0004, JP

10/10

Exceptional

22 Jul 2026

Yuki

Very nice place,

10/10

Exceptional

07 Jul 2026

Yue Fat Frederick

This is my second time staying at OMO5 Hoshino Otsuka. Always love Hoshino brand. Each property has different but unique offerings. Nice touch with DJ playing old classic songs every night. All the staffs are so helpful particularly someone named Mohammed and Mita. They are outstanding in their service. Will definitely stay again next time in Tokyo.

10/10

Exceptional

03 Jun 2026

Nien-hwa

Will return again for sure

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Bobbi

Very quiet

10/10

Exceptional

29 May 2026

Shelvin

Staff was terrific

Family_with_children

10/10

Exceptional

06 May 2026

Regan

I stayed here for a week and loved it. Great location with Otsuka station a short stroll from the hotel. The beds were one of the comfiest beds I have experienced in Japan. The breakfast choices were great, delicious and a generous serving, you will not be left hungry! The staff are also amazing and so friendly making you feel really welcome from the start.
I would not hesitate to stay here again.

10/10

Exceptional

05 May 2026

Vanessa

Love this hotel so much! It’s super aesthetic and I can’t wait to come back!

10/10

Exceptional

21 Apr 2026

Katya

This is a great hotel for a 1st visit to Japan in the heart of Tokyo. The convenience of being across from the train station on the Yamanote line was unparalleled and the hotel is well kept, modern, clean, and spacious. The beds were comfortable, breakfast choices were good and all tasty, service was friendly and kind. The area feels residential and calm in a way that is restful after the chaos and intensity of Tokyo neon while still being super close (15-25 min) to main destinations, parks, & sightseeing by train. There is a great shopping center in the train station called Atre that our group of 4 highly recommend for easy, affordable meals. The hotel held our luggage for us after checkout for free before we left for the airport which was very convenient. One improvement would be the laundry area, amenities selection, and water refill station. The laundry, microwave, and water refill station are all in one room which is small and gets hot. We didn't need to use laundry machines, but this is something to note if you do need them. Only 2 machines and dryers on site. There is also only 1 water refill station and it would have been nicer to have one on each floor. The amenities were bare basics. They could have provided skincarefl free of charge (cleanser, moisturizer) as was done in other hotels. This didn't affect our stay very much, just a note for the hotel. All in all, super impressed with the hotel, the staff and the location. Book it!

Family

10/10

Exceptional

17 Apr 2026

Sergio

Fantastic

10/10

Exceptional

14 Apr 2026

Yohanes

Good property, stylish

Family_with_children

10/10

Exceptional

09 Apr 2026

Peter

Great location and views!

Family_with_children

10/10

Exceptional

05 Apr 2026

Rose

There were only 2 blankets for 3 people, oir keycaeds stopped working every few days, there should be more then 2 washers and dryers for the entire building. I went to the laundry room at 6am to wash my kids clothes and there was a soman using all 4 machines (2 wahing machines and 2 dryers) from 6am to past 11am. There were other families waiting and getting frustrated

6/10

Pleasant

05 Apr 2026

Susan

They had only one delicious breakfast (Japanese) for vegetarians. We had to be careful not to hit out head on the ceiling of our room, and we had to climb about 7 steep stairs without a handrail to get to bed, into which we had to stoop and crawl. There were no chairs in the room, which made it uncomfortable.

Family

10/10

Exceptional

04 Apr 2026

Larson

Great experience from the location, to the service, food and ambience.

10/10

Exceptional

03 Apr 2026

Richard

Helpful staff, good breakfast, good air con & really comfy beds in a good sized room for Tokyo. Otsuka, where the hotel is, is only 20mins by train to Shibuya - and a 2mins walk to Otsuka station (on the Yamamote Line). It’s well worth being slightly further away to get a more sensibly priced hotel.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Jamie

Rooms are small but very efficient and clean. Staff is friendly and helpful. The area is great with many places to eat and shop.

8/10

Excellent

30 Mar 2026

Julia Ying Lai

We stayed at OMO6 Otsuka as a family of five, booking two rooms. Previously, we had a great experience at OMO5 Osaka, which is why we chose this hotel for our Tokyo trip.

Overall, we had a good stay. The rooms are fairly sized by Tokyo standards, very clean, and well-equipped with all the basic necessities. We especially appreciated the coin laundry on-site, although there are only two machines, so it can get busy—going early in the morning or mid-day is a better strategy.

The location is a big highlight. Being right on the Yamanote Line made it very convenient to get around Tokyo. The surrounding area is lively but not too crowded, with plenty of reasonably priced restaurants, supermarkets, and department store food basements (great for takeout since the hotel provides microwaves). It felt like a more local and relaxed neighborhood compared to major tourist hubs.

A couple of downsides: the beds were quite firm, which may not suit everyone, and there is no public bath or onsen on-site. The nearest one recommended by the hotel is about a 12-minute walk away, which wasn’t as convenient as we had hoped.

Overall, a solid and practical choice for families looking for good value and excellent transit access in Tokyo.

Family_with_children

10/10

Exceptional

26 Feb 2026

Derwin

Courteous staff and rooms were comfy and clean.

10/10

Exceptional

12 Jan 2026

Els

Chose a different area of town (stayed at Shinjuku area earlier) and glad we have a more laid back vibe. Area os 1 stop on train to ikebukuro (or walk about 25 min) which my 18 year old really enjoyed for anime.

Leisure Family

6/10

Pleasant

11 Jan 2026

Eric

staff was really friendly to assist and understanding. The room isn't the in good condition , some sort of bad smell from both bathroom and couch. There is not much staff can do as the hotel is always on high occupancy, it just need to have a good maintenance . Would suggest other new opening hotel in the area.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Alex

Location is perfect, near to the circle line. Room is always spotless and staff is very helpful.

10/10

Exceptional

26 Dec 2025

Adrianne

Really nice hotel, very cute room with the bed upstairs and a living space underneath. Clean and well organised. Convenient location to public transport and local shops. Staff are friendly and helpful. Highly recommend.

Leisure Family

10/10

Exceptional

23 Dec 2025

Frederick

The room is clean and nice with an interesting space layout but a little dangerous for tall people. The service and staffs are very professional yet friend. The extra tour and activities (DJ at night) available is a nice offerings at the hotel. Overall a 5 of 5.

8/10

Excellent

16 Dec 2025

Claire

Room was spacious and unique loft style. Location was excellent.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

Simon Sau Kwan

Guest Services greeting and personalized services.

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Nicolas

Clean room, tight fit for a family of 3 only when not in the bed upstairs.
Everything is around the hotel within walking distance.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Marla

Very Clean, comfortable and quiet.
I didn’t have the breakfast but I am sure it is delicious.

Leisure Friends

10/10

Exceptional

21 Nov 2025

Kalei

My family of 5 loved our stay. We highly recommend this place. The staff and service was incredible. Efficient, clean and very helpful.

It provided a decent space for us and our luggage for a short stay. It was very close to train station. It had great shopping within walking distance. And only a few stops away from some very popular places in Tokyo. Thank you again.

Leisure Family

8/10

Excellent

11 Nov 2025

David

Very convenient location. Laundry is available for small fees. Overall experience is great!

Leisure Family

10/10

Exceptional

29 Sep 2025

Emil

Clever loft bed design with lots of storage makes this room feel a lot larger than it was. Slept 2 adults and a child very comfortably. Area was very convenient as it was on the Yamamote Line and lots of restaurants close by. Enjoyed that it wasn't too busy in the area.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Heesang

It was really nice stay during our family.
The loccation is very close to Otuska station.
The room bit small but it is cosy and clean.
Also, staffs are very nice and friendly!

Leisure Family_with_children

10/10

Exceptional

04 Sep 2025

Kumar

Staff and amenities at the hotel are excellent. Beautiful rooms. My kids loved the loft bed. Very comfortable beds, and AC worked very well. It's clean, modern and well appointed. Privacy blinds in the room which was nice. Bathroom really nice with a separate shower room. Just be careful because the clearance for the low bed is low so you do need to duck if you are over 5'7\". I'm 5'9\" so it's a little tight, but nothing to complain about if you are careful.

The breakfast was excellent. Various risotto's for breakfast, which was unique. A little more variety would have been nice, but it was still good. You only have the choice of around 5 breakfast options, 4 of which are risotto. They were really good though. My kids loved the chill vibe of the lobby and dining area.

Leisure Family

10/10

Exceptional

23 Aug 2025

Tiffany

Best experience

This was our favorite hotel in Tokyo. It was modern, well- designed and very clean. They were clear about everything and staff was helpful. We were able to leave our luggage there after check out and explore. Right next to the station- awesome location near a Daisyo and DonQuixote

Friends_and_family Friends

10/10

Exceptional

11 Aug 2025

Francesco

This is a really great

10/10

Exceptional

15 Jul 2025

Alice

Wonderful property and so easy to get around

Leisure Family

10/10

Exceptional

04 Jul 2025

John

Excellent hotel! Would definitely stay here again.

Leisure Family

10/10

Exceptional

25 May 2025

Mary

Lived it.

Leisure Family

10/10

Exceptional

07 May 2025

Ann

It is very close to the subway, really convenient

Leisure Family

10/10

Exceptional

07 May 2025

Andrea

Beautiful, trendy hotel that has the most perfection location! Just 2 minute walk from the train station that is one stop from Ikebukuro. This place is perfect! The family room layout is also an incredible efficient use of space. We loved staying here so much! Away from the hustle and bustle yet close enough to everything.

Leisure Family_with_children

10/10

Exceptional

05 May 2025

THOMAS

Perfect location 5 minute walk from Otsuka JR station. Area is outside of busy tourist areas, more local food and shopping options. Hotel was spotless, staff went above and beyond to make stay enjoyable. On site restaurant great for breakfast. Free walking tours of the area. DJ and activities in lobby area in the evening. Highly recommend.

Leisure Family

6/10

Pleasant

30 Apr 2025

Graham

Lofty

Hotel very well located near station. We tried the loft rooms. Unfortunately we were too tall and had to stoop down a lot. More like staying in a cave.

Partner

10/10

Exceptional

25 Apr 2025

Aya

Excellent

Leisure Family_with_children

10/10

Exceptional

19 Apr 2025

Ann

Great concept and great customer service

10/10

Exceptional

14 Apr 2025

Pangpoom

-

10/10

Exceptional

08 Apr 2025

Amy

Great location and unique rooms!

Leisure Partner

10/10

Exceptional

06 Mar 2025

Nathalie

Amazing!

Already loved the area so this hotel is a great addition.

Comfortable. Great service. Best pyjamas

Love the toilet being separated from the shower/tub.

The front desk were super helpful with cables and scales

Hallways were too hot in my opinion.

Already planning on going back

Friends_and_family Family

8/10

Excellent

23 Feb 2025

Verified traveler

Good stay

Good location off JR line. Small unit but functional. Bunk bed space tight and low ceiling but it worked. Kids enjoyed the breakfast.

Friends_and_family Family

8/10

Excellent

29 Jan 2025

Siu Lun

Quiet, but not much shopping around the area. Have to take train to Ikebukuro, but it could be within 15-20 minutes walk to Sunshine City

Leisure Family_with_children

6/10

Pleasant

23 Jan 2025

CHI-JUI GARY

Overrated

Condition of the room needs maintenance
Moulds in bathroom, moulds near windows, window frame swollen from moisture, wall paper peeling off

Friends_and_family Family

10/10

Exceptional

16 Jan 2025

Lum

Convenient location and friendly staff.

Leisure Family

10/10

Exceptional

11 Jan 2025

Thomas

Cool hotel in Tokyo

What a cool hotel. Easy access to train station to get around Tokyo. The whole setup was great, reception and bar and then ten room was a great use of skace based on a traditional Japanese set up!

Partner

10/10

Exceptional

01 Jan 2025

Verified traveler

Enjoyable stay

We enjoyed our stay at OMO5 Otsuka. Breakfast was good. The rooms were clean and carefully designed to optimise the space. However, the loft space would make it hard for tall people to be comfortable. We stand about 165-170cm, and could just stand up underneath the loft space, but still had to duck under the beams.

Friends_and_family Family

6/10

Pleasant

19 Nov 2024

Yumi

Nicely designed room. Enjoyed with eyes. But functionality of room is ?. Prrsonally mezza 9 should be 10cm higher.
We didnt find aircon controller in a room. It was unusually warm day for November and we were staying at 13F. It was too hot and we couldnt sleep.
There was no bottle of water or tea / coffee to offer, only green tea bag at the lobby.
Lobby was full of suit case. You have to walk carefully between luggages. Toilet at the lobby was full of dust on the floor.

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Harshali

The room was pretty unique and interactive.
We loved our stay in this hotel and the staff were super helpful.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2024

Carol

Situated very close to train station so getting round Tokyo was very easy, staff were friendly and room was very clean can’t fault it at alo

Leisure Family

10/10

Exceptional

27 Oct 2024

Destiny

.

Leisure Family

10/10

Exceptional

15 Oct 2024

Patricia

I booked this hotel for its look and larger space. It looks just like pictures. The tatami type thick futon mats in the loft area were so comfortable for sleeping and it was nice feeling like you were going into a separate space for nighttime. The layout of the room is great too, with the toilet, shower and sink all separate. And there's room for luggage. If your observation about Japan having small hotel rooms bothers you, this is a great place!
We loved how close we were to the Otsuka train station and could easily catch the JY line. That being said, you are 15-40 minutes commute from the tourist sites, but that was what I liked about it. It had a more local, alternative scene and wasn't congested like tourist areas.
For English speakers, you might have trouble at the front desk conversing, but I got my issue sorted still and it worked out. I do wish they provided room slippers.
The area has lots of izakayas to eat/drink. Or you could walk about 20 minutes and get to the Sunshine City area. Next time we go to Tokyo, we'd stay again!

Leisure Partner

10/10

Exceptional

15 Oct 2024

Kay

We enjoyed our stay at OMO5. I think the only let down is they only have 2 drying machines to cater all guests. But overall the experience was great. The location is unbeatable. We will come again when visit Tokyo next time.

Leisure Family_with_children

8/10

Excellent

01 Oct 2024

Kay

close to the Otsu station

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Felix

Good

Leisure Family

10/10

Exceptional

25 Aug 2024

Iris

Love the aesthetics of this hotel and the dining options in its surrounding area. There are four convenience stores very close to the hotel and there is even a 24-hour Japanese bookstore! The room is super cute and the mattress is very comfortable. Highly recommend!

Leisure Family

10/10

Exceptional

06 Aug 2024

Maz

The staff were extremely friendly and the hotel was stylish, clean. The rooms were well equipped and the bar area laid back. The neighbourhood was quieter than surrounding areas but that was a good thing at the end of a busy day. The station a couple of minutes away connects you to all areas easily. Highly recommended.

Leisure Family

10/10

Exceptional

09 Jun 2024

Eva

My favorite hotel of this trip. We stayed at Tokyo Metropolitan Hotel in Ikebukuro and Almond Hotel Nippori but OMO 5 is my favorite. I enjoyed the quiet city away from over tourist in Shinjuku and Shinjuku, where give me more stress then relaxation. Yet the location is very convenient. 6 mins walk from JR Yamamoto Line and 20 mins to Shinjuku.

8/10

Excellent

09 May 2024

Ed

It is good for the price you pay. The location is a bit far to the main areas in Tokyo - 30-40 minutes by train. There are some nice restaurants in the area.
A lot of the hotels we’ve stayed in Tokyo offered free drinks and pastries in the morning, here nothing is for free but I guess the rooms are cheaper than other hotels so it makes sense. The tv is really old and unfortunately you can watch Netflix or any other streaming channel on your tv and there’s only Japanese channels.

Leisure Partner

10/10

Exceptional

27 Apr 2024

Ashley

Amazing place to stay in Ikebukuro!

Super friendly and helpful staff, very clean room, super comfortable sleeping arrangements, and an amazing shower/bath! All around, extremely satisfied. If I return to Ikebukuro anytime soon, it is extremely likely that I will stay at OMO5 again! Highly recommended!

Friends_and_family Friends

10/10

Exceptional

14 Apr 2024

Ka Ki

Nice and good

Leisure Friends

10/10

Exceptional

30 Mar 2024

Caitlin

Was a great place for 3 people. Nice and private. Good use of space. Shower was amazing.

Leisure Family

10/10

Exceptional

29 Mar 2024

Hunter

This was probably the funnest lodging my friends and I stayed in, it’s a very unconventional room layout with the loft and the couch bed and as really cool and the staff was super nice and convenient with answers to questions. Highly recommend staying here if you stay in Otsuka or just need a nice place at an affordable price.

Leisure Friends

10/10

Exceptional

28 Mar 2024

Ashley

A very pleasant surprise. It had everything we needed. Loved the DJ in the lobby.

Leisure Friends

10/10

Exceptional

28 Mar 2024

Deakin

This hotel is just awesome!

Leisure Family

4/10

Poor

23 Mar 2024

David

This hotel is over rated, it is unclean and the service is below par. Basics such as luggage storage, slippers are not provided, even upon requested was rejected for luggage storage for 1 night. I ended up booked the extra night just to keep our luggages in the room when we headed to Mount Fuji. The double deck design is interesting but not practical, even for our family that are fairly short, we almost hit our head every time and the upper level is difficult to get it and out without hitting once or twice. I will definitely avoid this hotel!!

Leisure Family_with_children

10/10

Exceptional

11 Jan 2024

Lewellyn

We had a wonderful stay at this hotel! The layout of the YAGURA room was really cool. I've never seen a hotel room like this before, and it utilized the space really well. With two mattresses in the upstairs loft area and a large day bed in the main area, this was perfect for our group of three. The front desk staff were friendly and incredibly helpful, answering all of our questions and assisting in shipping our luggage to our next destination in Kyoto. Breakfast was delicious, with several different options that can cater to any taste. The kitchen staff were also really friendly! The only minor complaint that I have is the laundry area. There are only two washers and dryers, and they get full quickly at night. We had to wait in the small room to ensure that we got our clothes washed (it didn't help that one rude guest left their clothes in the washer for over half an hour). If you need to do laundry, I recommend doing it in the middle of the day if possible, since most of your fellow tourists will be out and about. Other than that, everything else was fantastic. Would be delighted to stay here again in the future. Thank you for taking good care of us!

Leisure Family

10/10

Exceptional

15 Dec 2023

Rebecca

Lovely place to stay

Leisure Family

10/10

Exceptional

02 Dec 2023

Timmy

Great friendly staff with fast check in. Great WiFi as well as in a great location next to station.

Friends

10/10

Exceptional

25 Nov 2023

Minju

The space design of the room is super good, we even have a small living room.

Partner

10/10

Exceptional

30 Oct 2023

Chris

We really enjoyed our stay at the OMO5, the location is fantastic easy access to the station and plenty of dining options around. The laundry in the building was super helpful. The only issues we had was navigating the stairs from the bedroom down to the bathroom at night are super sketchy. We were far too jet lagged to handle that safely.

Leisure Partner

8/10

Excellent

15 Oct 2023

sj

The room is very clean, but the carpet in the corridor is dirty and there is a strange smell all the time. Public area also not clean

Family

10/10

Exceptional

01 Oct 2023

Beth

By far our favourite hotel in Japan. The lobby areas are relaxing, the staff had good english and were really helpful. The rooms are brilliant, the amazing design means you have living and sleeping space which when travelling as a family was a huge bonus. Can't recommend enough

Leisure Family_with_children

8/10

Excellent

29 Jun 2023

Jonathan

Good value hotel in convenient location

Good value hotel in a convenient location very close to Otsuka station. The room was clean, modern and well-designed and makes clever use of space. Disappointing that although there is a kettle in the room no tea or coffee are provided. The split-level arrangement in which the sleeping platform is directly above the living area and accessed by a short flight of steps may not work for people who are tall or have mobility problems. Good breakfasts including a western-style option.

Partner

10/10

Exceptional

03 Apr 2023

Gabriela

Very quiet neighborhood. Close to the station. Very spacious rooms that are hard to find in Tokyo. Perfect for short and long stays. Very clean and new

Leisure Family

10/10

Exceptional

30 Mar 2023

Christian

Extremely trendy hotel that is also a cool place to hang out instead of just sleeping in. Feels nice to have a little walking space inside your room and the 2 min walk from a major train station on the Yamanote line while being out of the way of station traffic is amazing.

Leisure Friends

10/10

Exceptional

30 Jan 2023

Jackie

We had a decent stay

Leisure Family_with_children

10/10

Exceptional

11 Feb 2020

Emily

very nice and new
just 2 min from JR station to the Hotel
Room is bigger than normal Japan hotel

Leisure Family

8/10

Excellent

17 Jan 2020

Sandy

Location is awesome for groceries shopping n dining. Not much of services provided and no hot springs or public bath.

Leisure Friends

10/10

Exceptional

16 Jan 2020

Verified traveler

Amazing experience

The rooms were lovely and very comfortable. The space is small but the design makes it feel big. This was a gem off the beaten path. It was fun exploring the local restaurants in the neighborhood. We enjoyed our ranger tour as well. The hotel is also very convenient to the JR line and very easy to get around. Highly recommend and would stay here again!

Partner

10/10

Exceptional

05 Jan 2020

Viv

Very nice hotel, very convenient with less than 5 mins walk to JR station. Seeing a group of young people managed this hotel with heart.

Leisure Family

10/10

Exceptional

25 Dec 2019

Bill

Loved the design and the efficiency of the hotel. Staff were very accommodating. We would highly recommend this hotel!

Leisure Partner

10/10

Exceptional

20 Dec 2019

Verified traveler

Location is very convenient and the room was unique and clean

Leisure Friends

6/10

Pleasant

28 Nov 2019

Verified traveler

Having high hopes as this is run by the infamous Hoshino resort we were left with some disappointments.

Our luggage was not already in our room when we used the luggage forwarding service, in our previous experience when staying with other Japanese hotels the luggage are always already in the room waiting for us.

Amenities were minimum and you would need to pretty much pay for everything which are otherwise free at any other Japanese hotels.

Leisure Partner

10/10

Exceptional

16 Oct 2019

Tina

Very cute in room design and breakfast was nice. Staff was very friendly. The location was great, close to train station.

Family

10/10

Exceptional

10 Oct 2019

Takeda

if they could keep luggage overnight for those not have further reservation would be better

Leisure Friends

10/10

Exceptional

22 Sep 2019

Verified traveler

The bunk beds were great, just be careful if your over 6ft tall, cauae you will bang your head.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2019

Verified traveler

The only thing is smaller than expected but generally great.

Leisure Friends

10/10

Exceptional

24 Jul 2019

Verified traveler

Check in and check out is fast and easy; If possible, hope to hv a writing desk inside the room.

Leisure Family

10/10

Exceptional

31 May 2019

****

The location is convenient, and the room is comfortable and clean

Leisure Family_with_children

10/10

Exceptional

29 May 2019

Verified traveler

Good location, clean and tidy
Nice staff, spacious lobby

Leisure Friends

10/10

Exceptional

25 Apr 2019

Ash

I liked the unique style of the room and it was very clean and the staff were really friendly and helpful.

Leisure Friends

10/10

Exceptional

20 Apr 2019

Verified traveler

Stylish, minimalist yet friendly neighbourhood vibes

Leisure Family_with_children

10/10

Exceptional

17 Apr 2019

Verified traveler

Great Location... in aup and coming area” but on Yamanote. Literally 1 minute away from Station, plenty of eatieries around and still has a neighbourhood vibe

Leisure Family_with_children

10/10

Exceptional

13 Apr 2019

Maria

Loved everything about OMO! It’s clean, fun, seems far away but actually it’s not because of the train, and the neighborhood was great.

Friends