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Exsaison Sugamo

Tokyo · Japan

1-28-11, Sugamo, Toshima-kuView location

6.2/10Good72 Reviews
Cleanliness5.8/105.8
Service5.2/105.2
Comfort6.4/106.4
Condition5.8/105.8
Amenities5.6/105.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Exsaison Sugamo

Located in Tokyo's Toshima ward, the Exsaison Sugamo Hotel offers 25 air-conditioned rooms equipped with flat-screen TVs, complimentary Wi-Fi, and digital programming. Private bathrooms include shower/tub combinations, bidets, and hair dryers. Electric kettles and irons/ironing boards are also provided for your convenience.

The hotel is a short drive from the University of Tokyo and Tokyo Dome, and within easy reach of Sunshine City Shopping Mall and Sunshine Aquarium. Laundry facilities and an elevator are available for guest use.

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With a stay at Exsaison Sugamo in Tokyo (Toshima), you'll be within a 10-minute drive of Tokyo Dome and Tokyo Imperial Palace. This hotel is 4.5 mi (7.3 km) from Sensoji Temple and 5.3 mi (8.5 km) from Tokyo Skytree.

Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include electric kettles and irons/ironing boards.

Featured amenities include laundry facilities and an elevator.

Popular amenities

Free WiFi
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Unicode Support true Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    The front desk is open daily from 2:00 PM - 7:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Spoken Language

    Thai

    Korean

    Japanese

    English

Nearby attractions

Sunshine City Shopping Mall 2 km / 1.2 mi
Sunshine Aquarium 2 km / 1.3 mi
University of Tokyo 2.9 km / 1.8 mi
Chinzan-so Garden 3.1 km / 1.9 mi
Yanaka Ginza Shopping Street 3.2 km / 2 mi
LaQua Tokyo Dome City 3.5 km / 2.2 mi
Tokyo Dome 3.6 km / 2.2 mi
Nippori Textile Town 3.7 km / 2.3 mi
Ueno Zoo 3.7 km / 2.3 mi
Waseda University 3.9 km / 2.4 mi
Ueno Park 4.2 km / 2.6 mi
Rikkyo University 4.2 km / 2.6 mi
Tokyo National Museum 4.5 km / 2.8 mi
Ameyoko Shopping District 4.6 km / 2.9 mi
Kitchen Town 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Exsaison Sugamo

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTEDBL.KT

    Photos are not available for this room type.

    Exsaison Sugamo

    DOUBLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Exsaison Sugamo

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Exsaison Sugamo

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Exsaison Sugamo

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Exsaison Sugamo

6.2
Good
72 Reviews
Cleanliness
5.8 /10
Service
5.2 /10
Comfort
6.4 /10
Condition
5.8 /10
Amenities
5.6 /10
20 reviews shown
4/10
Poor
04 May 2026
Giovanni
Someone’s fake nail on the floor the lobby was dirty and the outside parking smelled like sewage
Family_with_children
6/10
Pleasant
05 Dec 2025
Velma
There was no human contact. There was a problem with the room, but no one to talk to, no contact number (with English).
The location was pretty good, near a station, shops for daily needs, eateries.
Partner
6/10
Pleasant
16 Nov 2025
William
Didn't see a single staff the whole time i stayed there. Washed my towels. Old stained blankets. Ok for the price.
Leisure Friends
8/10
Excellent
28 Oct 2025
Jomar
The room was comfortable and served its purpose well. Check-in was quick and hassle-free, and the location was convenient. Some areas could be cleaner, but overall it was a good stay for the price.
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
John Carlos
The room was tidy and cozy, perfect for a quiet stay. The check-in process was simple and convenient, and I appreciated how easy it was to settle in. A comfortable spot to rest after exploring the city.
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
jacob
Excellent place
Leisure
10/10
Exceptional
05 Oct 2025
Christine
A lot of nice small businesses around the area - from convenient stores to supermarkets for last minute and affordable needs
Leisure Family
2/10
Poor
11 Apr 2025
lisa
The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
Leisure Partner
2/10
Poor
08 Dec 2024
Kin Hang
Too small dirty
Leisure Family
2/10
Poor
23 Nov 2024
Janet
Would never stay here again. Booked a week and was not up front that there will be no
10/10
Exceptional
13 Nov 2024
Ramiro
Low key area with great dining variety
Leisure Family
10/10
Exceptional
08 Oct 2024
PUI K
Convenient and easy to get around
Partner
8/10
Excellent
07 Oct 2024
Sunny
Over all clean quite easy access…
Leisure Self
10/10
Exceptional
06 Oct 2024
PUI K
Fast response
Partner
10/10
Exceptional
30 Apr 2024
Brett
Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Leisure Friends
2/10
Poor
11 Feb 2024
Aaron
BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
6/10
Pleasant
08 Oct 2023
Takahiro
Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Leisure Self
4/10
Poor
29 May 2026
Kazuki
防音性が悪く、隣の部屋の会話やいびき、近隣の工事の音が聞こえます。
Self
2/10
Poor
21 Apr 2026
JAEJIN
아예 무인 호텔입니다.
너무나도 불편해요. 첨부터 무인인줄 알았더라면 안 왔을 겁니다.
체크인전에 짐 맡기러왔는데 아무도 없었고 청소도 없고 수건 교환같은건 상상도 못했네요. 마지막 날에도 짐을 맡길 수도 없어서 체크아웃 전 날에 그냥 다른 호텔로 옮겼습니다.
위치는 좋았는데, 서비스나 편의성, 청결성 등은 두 번 다시 안찾을 수준이었습니다.
Self
4/10
Poor
09 Apr 2026
KUO HSIANG

大廳沒有人打掃,氣味不好,房間裡面有蟑螂,是一次不好的住宿體驗。
Partner

Location & surroundings

Exsaison Sugamo
1-28-11, Sugamo, Toshima-ku, Tokyo, Japan

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Exsaison Sugamo

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