Name: Heeren Straits Hotel
Address: 152 Jalan Tun Tan Cheng Lock, Malacca, 75200, MY

10/10

Exceptional

19 Jul 2026

David

the property is a nice blend of modern hotel into the traditional Chinese town house and the building itself is a place of interest and we told some photos on the decorations.

Family

8/10

Excellent

26 Oct 2025

Yelena

The towels were gray instead of white. The shower drain had some issues. Room had pretty furniture.

Leisure Friends

10/10

Exceptional

17 Jun 2025

Xing

Good

10/10

Exceptional

23 Dec 2024

Alan

Great little hotel

8/10

Excellent

06 Apr 2024

Eugene

My review and feedback is specific to the special villa suite

The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate.

The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

Ng

Highly recommend for family. Amaze by the spaciousness room.

Leisure Family_with_children

8/10

Excellent

17 Mar 2024

Verified traveler

Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.

Friends_and_family Family

10/10

Exceptional

05 Sep 2022

Tang

I like:
cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort..
I don't like:
the ground floor is quiet and should make the atmosphere more lively. However the main hotel \"Heeren Palm Suite\" at the opposite is a good one...
it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?

Leisure Family

10/10

Exceptional

24 Aug 2022

Janey

Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.

Leisure Family

10/10

Exceptional

07 Jun 2022

Verified traveler

Pleasant stay and great customer service

One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.

Friends_and_family Family

10/10

Exceptional

10 Dec 2020

Chrisleen

Everything was great..got an upgrade for my birthday

Leisure Self

10/10

Exceptional

20 Aug 2020

Rebecca

lovely stay

A lovely stay in a great location!

Partner

10/10

Exceptional

16 Aug 2020

Kathy

Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market

Friends_and_family Family

8/10

Excellent

10 Feb 2020

Alice

Close to main attractions of Malacca

Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit

Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

The Silky Suite is spacious, clean and very comfortable, with good amenities. The staff were also friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2019

Will

Nice, refurbished and spacious hotel room, friendly and helpful staffs, close to Jonker Walk for foods, gift shops and night markets. Highly recommended!

Leisure Family

10/10

Exceptional

15 Aug 2019

Verified traveler

The staff were extremely helpful, cheerful and polite. The washrooms were also extremely pleasant and clean.

Family

8/10

Excellent

21 Jul 2019

arnideta

happy customer

Staff are very helpful and friendly

Partner

10/10

Exceptional

22 Apr 2019

Florian

Very good

Very good

Family

10/10

Exceptional

28 Dec 2018

Nazamri

Had a splendid stay at this hotel. Walking distance to alot of places. Conveniently located beside jonker walk. Room was very big and clean. Will stay here if i ever visit malacca again.

8/10

Excellent

21 Nov 2018

Fiona

Nice hote, very good location. Due to design rooms have no windows but as we were in late and out early didn’t really matter to us

8/10

Excellent

30 Oct 2018

B

Nice cosy clean hotel right next to Jonker Walk very convenient!

10/10

Exceptional

13 Oct 2018

Penny

Great location ,fabulous hotel , good breakfast all in a beautiful renovated Malaca house

8/10

Excellent

28 Aug 2018

Wei Keng

Convenient and comfortable

Room is clean and comfortable. Location is so convenient right in Jonker.

Partner

10/10

Exceptional

10 Aug 2018

Judy

Great location

Perfect location for Jonker Street and the UNESCO world Heritage Site. Beautiful renovated old heritage building. The rooms were nicely decorated with very comfortable bed.

Partner

8/10

Excellent

01 Jul 2018

Verified traveler

We had a great stay. Loved the location and the balcony. Staff were very helpful especially the manager Omar.

10/10

Exceptional

14 Jun 2018

Crystal

Very clean and tidy room with friendly and helpful staff!

8/10

Excellent

08 Jun 2018

Alistair

High quality Heeren Straits.

The Heeren Straits Hotel is on a quiet street behind Junker Walk in Malacca. It is a beautifully presented residence and the staff were very friendly and accommodating.
Reakfast is served across the road in the palms hotel which is part of the group. I enjoyed my stay there and it is thoroughly recommended

8/10

Excellent

13 May 2018

Verified traveler

Room was clean and spacious, the front desk personnel was nice and friendly, however it could get a bit noisy at night due to its location near the Jonker Street

Family

10/10

Exceptional

20 Apr 2018

Sebastian

Excellent price and very nice building/facility

The hotel was above my expectation, very clean, nice breakfast, friendly staffs, affordable price and also very quiet at night even being located in downtown near to the main tourist attractions.

8/10

Excellent

18 Mar 2018

Verified traveler

Nice hotel, friendly staff. Just around the corner of jonker streef.

10/10

Exceptional

26 Feb 2018

Neal

Great breakfast

Wonderful breakfast at Heeren Palms, free with room. We would consider Heeren Palms if we weren’t a party of three.

10/10

Exceptional

14 Jan 2018

Verified traveler

Wonderful stay, will be back for more

This is our third stay at Heeren Straits and it is quite likely that we will be back for the fourth time. Location wise, it is superb - so near Jonker Street and in the old town.
We skipped the breakfast because there were other options nearby to try out.

Family

8/10

Excellent

17 Dec 2017

Gervais

Great hotel next to Jonker walk

The Heeren Straits hotel was fantastically located on a parallel street beside Jonker walk. Free overnight parking was also provided with limited space. The rooms were pretty new and updated with comfortable beds and a clean toilet. Overall, the experience was great and I would stay with them if I go back to Malacca in future.

Partner

10/10

Exceptional

17 Dec 2017

Verified traveler

Happy and yet disappointed

Overall it’s good BUT
u need to be very careful when booking the hotel ...even the room stated can accommodate 3pax...but if u didn’t specify it, they will charge u even the child is underaged (less than 6 yrs old free Not 12 yrs old like other hotels do) It’s my 1st encounter though. A bit upset on this matter. Else it will be perfect . Maybe the business is too good that’s why they are very strict on this matter. So be careful when booking the room.

Family

10/10

Exceptional

14 Jul 2017

Verified traveler

Great location!

The location is very ideal. There is a backdoor that shortcut to Jonker street.

Family

10/10

Exceptional

06 Jun 2017

Verified traveler

Great hotel

We booked the Vista Room at Hereen Straits Hotel. The room is great and spacious. The room has a balcony. There is privacy when you use the balcony. Good view. I love the balcony. The room is clean. Location of the hotel is near jonker street and to other tourist attractions. The complimentary breakfast is simple. Staff is helpful and friendly. Will return if I have the opportunity.

Partner

10/10

Exceptional

30 May 2017

Alice

A most enjoyable stay

We arrived mid-day....as parking is always a concern we asked if we could park, register and then check in later. The staff directed hubby to the secure parking while I checked in as our room was ready. We have never stayed in a boutique hotel in Malacca before and we were impressed. First appearances, the hotel was clean, well maintained and centrally located. Our room was amazing. There was a separate sitting area with the bedroom and balcony upstairs. The room was well appointed and we found it very comfortable for our needs. Major plus....so close to Jonkers and all the action. I thought the location might be a bit noisy as the street market was so close but it was fairly quiet. The market noise seemed to subside at 10:30 pm which to me is quite reasonable. Overall we really enjoyed our stay. The small details ie good quality towels, china, and nice furnishings were nice. Breakfast at the sister hotel was basic. Two hot dishes plus eggs of your choice with fruit,cereal breads and hot drinks was quite adequate for our needs. Only concern for others looking at this review is the stairs in the hotel. It was fine for us but for others it might be a problem as the stairs in places are narrow and steep. We would certainly stay here again. Thank you Heeren Suites for the wonderful stay

Partner

10/10

Exceptional

17 Apr 2017

louis

Nice Hotel.. Very near to jonker walk

Good experience.
Will definitely visit again.
Parking is abit limited..overall good stay

8/10

Excellent

03 Apr 2017

Garry

Good location in heritage area

Very short walk to Jonker St and central activities but just far enough that nighttime bars and noise are not an issue. Hotel staff very helpful. Gee, the woman running the breakfast area, is wonderful! The gentleman cleaning our room, too, was so accommodating.

10/10

Exceptional

28 Mar 2017

PM

Highly recommend

We would highly recommend this boutique hotel. We stayed in the Vista room. It was immaculately clean, very spacious and had a great balcony overlooking the surrounding area. Staff were friendly and helpful and a breakfast was varied and plentiful.

10/10

Exceptional

26 Mar 2017

Boon Jen

great experience

Family

10/10

Exceptional

18 Mar 2017

Douglas

Clean and friendly staffs. Will visit again next time.

8/10

Excellent

01 Jan 2017

Norleen

Good and cosy place to stay.

We were greeted by friendly and accommodating staff. Explained to us on the hotel's regulations thoroughly.
We were very comforted and convinced we'll visit this hotel again as well as other Heeren group of hotels..

8/10

Excellent

21 Nov 2016

Andy

Clean and comfortable

Family

8/10

Excellent

21 Nov 2016

Siew Khim

Near to Jonker street. Quiet and peaceful area

Breakfast
. decent only when occupancy is high . ROOM looks clean,however dust can be seen in corners.

Family

8/10

Excellent

18 Sep 2016

PAK MUI

There was a live cockroach crawling in our room.

Family

10/10

Exceptional

18 Jun 2016

elaine

great hotel!

We (4 adults) loved it. check in was easy and pleasant. the room itself was big and comfortable: 2 floors with 1 bathroom (big) and four chairs. breakfast at its sister hotel was great too; they served both local dishes like kway teow and rice with bread, cut fruits, juices and hot dogs.

Family

8/10

Excellent

15 Jun 2016

Verified traveler

A pleasant stay near to Jonker Street

It was a rather pleasant 2-night stay for us, especially since it is located just 1 street away fron the famous Jonker Street.. close to all the good food and shops. The complimentary breakfast was a simple affair that was provided by another Heeren hotel just across the street. We had booked a room with 2 King beds, and were put up in a clean & nicely-decorated room. However, its entrance & bathroom were downstairs, while the bedroom was upstairs. So, every time we needed to get stuff from our travel bags in the bedroom (as there was insufficient space downstairs to put our bags), we had to climb up the stairs.. and when coming down the stairs, we had to exercise extra caution as the steps were narrower than the usual ones. All said, we would still like to stay in this hotel if and when we return to Malacca.. just have to remind outselves to bring along sufficient mozzie repellents ;)

Family

10/10

Exceptional

08 Jul 2026

Chiara

Struttura bellissima, pulitissima, personale gentile, colazione ottima. Situata nel centro storico a due passi da Jonker Walk. Comoda per prendere gli autobus per la stazione. Grazie della vostra ospitalità.

Family_with_children