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Heeren Palm Suites

Malacca Johor and South · Malaysia

No 155 Jalan Tun Tan Cheng LockView location

9.0/10Excellent126 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location6.0/106.0
Neighborhood9.0/109.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heeren Palm Suites

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:30 AM. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Jonker Street Night Market - 0. 1 km / 0. 1 mi- No 8 Heeren Street Heritage Centre - 0. 1 km / 0.

Read more about this hotelShow less

1 mi- Straits Chinese Jewellery Museum - 0. 1 km / 0. 1 mi- Straits Chinese Jewelry Museum Malacca - 0. 2 km / 0. 1 mi- Baba Nyonya Heritage Museum - 0. 3 km / 0. 2 mi- Malacca Heritage Centre - 0. 4 km / 0.

3 mi- Cheng Hoon Teng Temple - 0. 5 km / 0. 3 mi- Baba-Nonya Heritage Museum - 0. 5 km / 0. 3 mi- Kampung Kling Mosque - 0. 5 km / 0. 3 mi- Sri Pogyatha Vinoyagar Moorthi Temple - 0. 5 km / 0.

3 mi- Kampung Hulu Mosque - 0. 6 km / 0. 4 mi- Chen Ho's Cultural Museum - 0. 7 km / 0. 4 mi- Christ Church - 0. 7 km / 0. 5 mi- Red Square - 0. 7 km / 0. 5 mi- Malacca River - 0.

7 km / 0. 5 mi. The nearest airports are: Malacca Intl. Airport (MKZ) - 9. 2 km / 5. 7 mi Kuala Lumpur International Airport (KUL) - 135. 7 km / 84. 3 mi The preferred airport for Heeren Palm Suites is Kuala Lumpur International Airport (KUL).

With a stay at Heeren Palm Suites in Malacca City (Taman Kota Laksamana), you'll be steps from Jonker Street Night Market and No 8 Heeren Street Heritage Centre. This family-friendly hotel is 0.3 mi (0.5 km) from Malacca Heritage Centre and 0.4 mi (0.7 km) from Cheng Hoon Teng Temple.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MYR 70 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Jonker Street Night Market 0.1 km / 0.1 mi
No 8 Heeren Street Heritage Centre 0.1 km / 0.1 mi
Straits Chinese Jewellery Museum 0.1 km / 0.1 mi
Baba Nyonya Heritage Museum 0.3 km / 0.2 mi
Malacca Heritage Centre 0.4 km / 0.3 mi
Cheng Hoon Teng Temple 0.5 km / 0.3 mi
Kampung Kling Mosque 0.5 km / 0.3 mi
Sri Pogyatha Vinoyagar Moorthi Temple 0.5 km / 0.3 mi
Kampung Hulu Mosque 0.6 km / 0.4 mi
Chen Ho's Cultural Museum 0.7 km / 0.4 mi
Red Square 0.7 km / 0.5 mi
Malacca River 0.7 km / 0.5 mi
The Stadthuys 0.8 km / 0.5 mi
Christ Church 0.8 km / 0.5 mi
Church of St. Francis Xavier 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
Show 20 more facilities & services
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Business centre
  • Children playground
  • Game room
  • Breakfast
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Heeren Palm Suites

9.0
Excellent
126 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
6.0 /10
Neighborhood
9.0 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
31 May 2026
Carmen
I hope my review will be helpful to other guests who are considering this hotel. It's a beautiful old building. We enjoyed our stay.

There are no elevators and the rooms are upstairs so travel light, if possible. There was a staff member who helped with our bags so that was very helpful for my elderly parents. On the first night, there were not many guests so it was lovely and quiet.

On the second night, it was the weekend so there were many more guests and it became very noisy. You can hear people talking loudly outside in the common spaces, kids stomping around on the floor above, crying and squealing in the middle of the night and early in the morning. The walls are thin and the floor creaks so it's hard to have a good rest. Bring ear plugs.

A fitness centre was advertised in the hotel description but when we enquired, there wasn't one.

The staff were lovely and helpful. The breakfast was simple but good. The wifi was good enough for Zoom. The room was spacious, the bed was comfortable and the air conditioner kept the room very cool. The location is excellent for exploring Jonkers Street and the shops and restaurants along the river.

Overall, it's a great hotel if you are looking for something with character, old world charm, and good service in a central location.
Family
10/10
Exceptional
25 May 2026
Poh Choo
Each room is a suite -spacious and with a sitting lounge. Tastefully designed for relaxation and meeting friends on ground floor. Enjoyed the ambience. People with mobility - no lift to room.
Partner
10/10
Exceptional
27 Feb 2026
Wei Tong
Great super friendly staffs! The room is beautiful and kept very tidy and spacious. Amenities are in good condition. Location needless to mention, is perfect - right at Jonker Street.
Self
8/10
Excellent
01 Feb 2026
Benjamin
Beautiful Peranakan mansion with large rooms, helpful staff, excellent breakfast and many lounging areas. There is much street noise when the night market closes off Jonker Street. For Fri, Sat, Sunday nights, ask for rooms far from Hereen Street.
Leisure Partner
8/10
Excellent
03 Dec 2025
GRACE
Room is okay but can improve on the soundproof. Abke to hear the next unit open & slam door.
Leisure Partner
10/10
Exceptional
28 Aug 2025
Azim
Old town Melaka in this hotel our suite was spacious and the bathroom was modern and beautiful. The bed was spacious and lounge chair amazing. Enjoyed the walkable tours . Food suggestions and many options to eat and shop. This hotel was over 100 years d with Asian inlays and carved furnishings. The Portuguese architecture was awesome blended with Chinese decor. Enjoyed our stay. Would recommend to stay here again.
Leisure Partner
10/10
Exceptional
08 Aug 2025
Allyn
A gem
6/10
Pleasant
27 Jun 2025
Leo
Average quality
Business Self
10/10
Exceptional
15 Jun 2025
choo
Good friend staff and room is well maintain.
Partner
8/10
Excellent
15 Jun 2025
Eugene
Great location, right next to Jonker street. The only issue with I had was the squeaky wooden floors. I heard mine as well as my neighbors. As long as you don’t mind that, place is awesome
Self
8/10
Excellent
06 May 2025
Ai Lian
Friendly staff.

Concerned that they would not return my deposit which they took on my first night after 7 days.

Also expect to pay all nights on the first day.

Beautiful Perakaan house. Locality is ideal for sight seeing and eating local food. Grab drivers are helpful and friendly
Business
10/10
Exceptional
21 Feb 2025
Eng Cheng
I had a pleasant experience. This boutique hotel offers a unique blend of privacy and comfort, with only 10 spacious rooms—perfect for those who appreciate a quieter, more exclusive stay.

The Peranakan-inspired décor is absolutely charming, with intricate details that reflect Melaka’s rich heritage, while the modern bathrooms provide all the expected amenities (though a small addition like cotton pads for makeup removal would be nice!).

The location is fantastic—right in the heart of the heritage district, making it easy to explore the city’s main attractions on foot. Service is warm and attentive, adding a personal touch to my stay. Cleanliness is top-notch, and the overall ambiance feels both cozy and elegant.

A couple of things to note: WiFi can be weak at times, and while the hotel advertises on-site parking, spaces are quite limited. Also, there are no elevators, so be prepared for some staircase climbing. 😅

Overall, Heeren Palm Suites is a wonderful choice for those looking for a blend of heritage charm, comfort, and a prime location in Melaka! Would definitely stay again.
Business Self
8/10
Excellent
30 Dec 2024
Winston
Great
10/10
Exceptional
08 Dec 2024
Hsi Choong
The property looked very basic but the rooms were excellent. The staff were very helpful and polite. Locations was within walking distance to interesting locations.
Leisure Friends
10/10
Exceptional
19 Dec 2023
Filiz

They offer more then hospitality

More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Partner
10/10
Exceptional
27 Mar 2023
OOI
UPDATES FACITILITES SUCH BREAKFAST
Business_and_leisure Family
8/10
Excellent
07 Aug 2022
Paul
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Leisure Partner
10/10
Exceptional
12 Jul 2022
Suyama
Breakfast
Leisure Family
8/10
Excellent
02 Oct 2020
Adam

Good old fashion stay

Location is convenient to go around to see nice places. Room is spacious and rustic.
Partner
8/10
Excellent
04 Aug 2020
Verified traveler

Heeren Palm suites

Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff.
Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Partner
8/10
Excellent
30 Jun 2020
Karen

Lovely stay

A lovely hotel in an old
Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Friends_and_family Family
10/10
Exceptional
26 Feb 2020
Robyn
Beautifully restored home.
Lovely rooms and bathrooms.
Good breakfast.
Leisure Friends
10/10
Exceptional
10 Dec 2019
Verified traveler
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Leisure Friends
10/10
Exceptional
22 Jul 2019
stephen

This hotel is a must for Jonker Walk visitors !

The hotel is beautifully decorated with baba period furniture. Large bedrooms with newly appointed spacoius bathrooms. Breakfast was excellent and ranged from croissants to chicken redang. Staff service and friendlines could not be faulted. This super clean hotel is a must for anyone thinking of staying close to Jonker Walk its value for money is just amazing.
Friends
10/10
Exceptional
24 Mar 2019
Yeong Tah

Nice boutique hotel just steps away from Jonker st

Amazing experience, with friendly staffs adding on to the overall experience
Family
10/10
Exceptional
12 Feb 2019
Verified traveler
The staff were the best and made the stay and the room was good.
Friends_and_family Family
8/10
Excellent
08 Oct 2018
Ruth
The hotel and staff were excellent.

Unfortunately we had a problem with the rickshaws cycling past in the middle of the night playing music very loudly. This went on into the early hours of the morning. When we complained we were moved to a quiet room across the road in the sister hotel. Our second night (Sunday) was more restrained.
10/10
Exceptional
11 May 2018
Alice

Good Place to Stay

Our arrival was mid-day so we knew it was perhaps too early to check-in. After directing us to the parking lot and registering we were advised we could check into the room after 30 minutes. We decided we would go our and have some lunch rather than wait. The room was clean and well appointed. The only concern we had after our first night was the street noise. This is a problem that the hotel cannot control. So the next morning we asked to change rooms. The staff were very accommodating. Our next room was much quieter. Breakfast was good. Not a great selection but well prepared. Location is great...very short walk to Jonkers' Walk and many other attractions. There are numerous restaurant options all within the area.Overall a good location to explore the city in our opinion.
Partner
8/10
Excellent
14 Apr 2018
Joe

Noisy noisy noisy noisy noisy.\nDid I say noisy?

This is the noisiest room I've ever stayed in. It feels like you are (trying to) sleep in the middle of the street. You can hear every single noise on the street, and it's a really noisy street way past midnight (even after 2am): every minute or so there is a vehicle with loud music or loud engine passing.

The owners should NOT make the rooms in front of the house available for guest stay until they have installed more effective sound proofing.

The rest of the hotel looks good (except for some issues with mosquitoes), but the noise issue makes this hotel impossible to recommend. I will NOT stay here again.
6/10
Pleasant
02 Apr 2018
Maya Ann

Average hotel

Clean, centrally located hotel. Large rooms with good bedding. But bathroom offers no privacy. No pegs or racks to hang clothes and towels. Room facing road very noisy!
Family
8/10
Excellent
18 Mar 2018
Verified traveler
Comfortable & nice environment, the hotel is near to Jonker street so is really convenient. And their staff are friendly & helpful :)
4/10
Poor
08 Feb 2018
Victoria

Beautiful heritage building

Myself and daughter stayed for 3nights here,we were above the dining area which is very noisy,the window in our room was above the dining area,the window in our room had no curtains so if your looking forward to sleeping in this definitely isn't the hotel for you,also the light all night outside is left on so it lights up the room,the bed was very comfortable,and the shower space big!when I checked in I was told I wouldn't be getting a room key as the system was down,but whenever I want to get back into my room I could go to reception and ask them to let me in,this annoyed me very much as it meant we couldn't just stroll around the hotel without having to go to reception everytime we wanted to be let in!I was never given any key the while we were there,nor offered to be compensated for the inconvenience,the price we pay for the room isn't cheap so I found this very very bad service,I think the price of the room your really paying for the building not for any quirks because the hotel didn't have any,if your a elderly person I would not recommend this hotel as there's only a steep staircase to go up,and all the rooms are on the top floor,also it's very very noisy!housekeeping do a fantastic job thou!
10/10
Exceptional
16 Oct 2017
Verified traveler

Wonderful Stay

The room is large and clean. However, parking is limited to 4 car park spaces within the hotel compound although there are street parking available. Famous tourist sites are nearby the hotel.
Family
10/10
Exceptional
02 Oct 2017
Ros Hussein

Enjoyable stay at Herren Palm suites

Very comfy room, good breakfast and good location.
10/10
Exceptional
23 Aug 2017
Sally

Boutique hotel in the old part of town

A lovely old building, with high quality rooms and lovely facilities. Really convenient for all the sights in the old part of Melaka.
8/10
Excellent
20 Aug 2017
David

Quaint Stay in Melaka Heeren St

The suites were beautifully refurbished old local residences in the old part of Malacca. The building has light and airy and the size and nature of it made for an enjoyably different experience to staying at a conventional 4 or 5 star hotel. There were a few downsides - the street noise was a problem at times (courtesy the infamour Malacca rickshaws with their blaring music) and the room pass was inconvenient in that it was not possible to go out and leave the services operating (esp the AC). Also as you are in a heritage building, expect to use stairs (a concern for the less fit or disabled). However these were relatively minor in nature given the overall experience and extremely obliging staff.
Partner
10/10
Exceptional
08 Aug 2017
min

Classic elegance

Beautiful Old building. lots of character. Very helpful staff. Good breakfast in a delightful room. Easy walk to centre of activities yet still very quiet
Great room and amazing bathroom
10/10
Exceptional
22 Jun 2017
Verified traveler

Old Dutch mansion

This hotel is in a beautifully renovated Dutch mansion. Nice boutique hotel and fantastic location (close to Jonker Street).
8/10
Excellent
19 Jun 2017
Annaline

pleasant stay

surprisingly clean and big boutique hotel with secure parking for cars.
near to Jonker walk.
Family
8/10
Excellent
17 May 2017
Jocelyn
We stayed for a night on Sunday and we were the only guests in the hotel at that time. The whole hotel was very quiet. As our room 202 is facing the road, the only noise was coming from the trishaws with loud music passing by at night. Wifi in our room was bad. Overall stay was still ok. We feel that it will give more friendly feel if they can have lady receptionist.
Partner
8/10
Excellent
10 May 2017
Verified traveler

Great position

Lovely historic building. Room, the junior suite was lovely. I only have two minor issues, no plug near a mirror so I could style my hair and no conditioner provided. OH no problem with this as has hardly any hair!

Some of the fixings in the bathroom were a bit shaky and coming loose as well.
8/10
Excellent
27 Apr 2017
Verified traveler
Room is comfort and clean.
will visite again with my family.
6/10
Pleasant
18 Apr 2017
Estee

Clean spacious room, but forget about sleeping in

Nice spacious room but no block out curtains so sun light shines in early in the morning. Also piped in music is too loud. Wooden floors so when people walk around it gets noisy. U won't be able to sleep in when staying here. Room was very spacious though and location great!
Partner
10/10
Exceptional
16 Apr 2017
Chng
Excellent location, big room and quiet place !
Partner
10/10
Exceptional
12 Apr 2017
Edward

Pleasant hotel\n\nGreat hotel in heritage area\n

Our welcome was friendly and efficient. As requested, a parking space was made available.
The hotel was well located for all the sights and local restaurants.
10/10
Exceptional
09 Apr 2017
Ingo

Stay here in Melaka !

This is a beautiful place to stay in Melaka. Rating in my opinion *****
The hotel is a small place in a beautiful building more than 100 years (?) old.
Nice renovated two years ago. I had a room which was huge, but really huge.

Staff was extraordinary friendly. Will definitely come back
8/10
Excellent
19 Mar 2017
Verified traveler

Large room in beautiful Peranakan house.

Great location, large room. Noisy on the streetside late at night.
10/10
Exceptional
12 Feb 2017
Siti Nurhidayah

Great services provided!

The service is very good especially during breakfast time. Dining area is great as it is near to the play area where you can have breakfast in peace while your kids are busy playing. The waiters/chefs (I think one of them is named Rossi) are really friendly and made us feel right at home. Would definitely come back here next time! :)
Family
8/10
Excellent
11 Dec 2016
JW

Hotel close to Jonker Walk

Comfortable stay and clean room.
However, breakfast has very limited choice.
10/10
Exceptional
11 Dec 2016
Jennifer

The Hotel Management Sucks

Didn't get to stay in Heren Palms as they overlooked my booking and did not place the reservation so we ended up without staying inside the Jonker area which we intended. The Hereen Palms Suite Management Sucks!

Location & surroundings

Heeren Palm Suites
No 155 Jalan Tun Tan Cheng Lock, Malacca, Malaysia

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Heeren Palm Suites

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