The City Club

South Africa , W. Cape-Cape Town-Garden Route
Cape Town, 368 Albert Road
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100 reviews shown

10/10

Exceptional

13 Jun 2026

Lindsey

We had stayed here for our NY trip and when our flight home was cancelled (after we had already checked out and left), we chose to return and book a new room because we enjoyed the location so much. It is super convenient to walk to the park, restaurants, theaters, shops, etc. we highly recommend and would be happy to stay again in the future.

Partner

10/10

Exceptional

13 Jun 2026

Lindsey

They are doing some renovating and updating the elevators, so it caused later wait times for the lift. But they have some of the service elevators open to help with it. The staff were all very friendly, happy and helpful. The location was perfect for our needs. We saw a concert in Central Park and it was such a nice walk to and from the hotel. There are a lot of restaurants and shops nearby. It’s close to the major midtown landmarks but is still on a quieter street. We originally planned to stay the one night, where we had a one-bedroom, two-bathroom suite, but our flight home was cancelled and we ended up booking a second night in one of their metropolitan suites. The first bed was super comfortable, the second bed had some kind of lump on one side that caused me to toss and turn most of the night. I let the staff know so it could hopefully be replaced. We did not get a chance to check out the club and amenities. I’d be happy to stay at this hotel again.

Partner

10/10

Exceptional

12 Jun 2026

Amy

Great staff and clean property. Safe area!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Mary T

Very comfortable beds.

Family_with_children

10/10

Exceptional

10 Jun 2026

Yolanda

Great location, clean, welcoming and big rooms with great bathrooms!!

Family_with_children

10/10

Exceptional

10 Jun 2026

Jermaine

Staff was amazing. There's always someone around to assist. Parking was very easy with their Valet service. Check in very quick and the rooms are large and very clean.

One elevator is our of service. However they have additional elevators in the service area to make up for it. Overall amazing experience

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Yuqing

Great location! Clean and spacious rooms, beds very comfortable. Had a great stay, will definitely do it again.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Ogbemudia Terry

Overall very good.

Business

10/10

Exceptional

05 Jun 2026

Cherlyn

Ideal location! Walking distance to everywhere you want to be in Manhattan!

Family_with_children

10/10

Exceptional

05 Jun 2026

Deborah

Great staff! Fantastic location, comfortable room with great amenities, hotel bar was a nice plus.

Partner

8/10

Excellent

02 Jun 2026

James

Good location. Several blocks from the park

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Westin

Wonderful location. Wonderful staff. Very clean. We booked a 1 bedroom suite with 2 baths and it was fabulous for our family and little one. I highly recommended for any traveling families. Will be staying here again next time we come to NYC.

Family_with_children

10/10

Exceptional

01 Jun 2026

Diane

Had a great experience. the hotel was clean, the staff friendly and helpful and the hotel was centrally located to attractions.

Friends

10/10

Exceptional

31 May 2026

Tonia

Having a perfect Manhattan in the lounge on the 26th floor of the Manhattan Club is an exquisite experience. The hotel is great, and having a suite with two bathrooms is such a convenience. Will definitely stay here again.

10/10

Exceptional

31 May 2026

Karen

Cannot say enough good things about the staff at this place! The staff at this hotel truly seemed to enjoy their jobs and assisting guests. Fantastic service at check in, luggage storage, and door service specifically. This hotel is maintained well and within walking distance of nearly everything we wanted to do in this area of NYC.

Friends_and_family Family

8/10

Excellent

31 May 2026

Madeline

We enjoyed our time at The Manhattan Club overall. The one bedroom suite was perfect for three people. The bed was so comfortable. It was nice having so many surfaces to put our things. The mini kitchen was very useful, especially with leftovers. The shower didn’t drain well and the drawer with the trash can was broken. One of the main elevators is out of commission for modernization and sometimes we couldn’t get on the elevator. The breakfast is overpriced for what you get. Also, it was strange how a staircase takes you to the lobby of The Park Central Hotel. The doormen and housekeeping were nice and helpful.

Family

4/10

Poor

30 May 2026

Daniel

Noisy and tiny rooms, almost no daylight, endless waiting at the one and only elevator. Staff unattentive. Just an excellent location.

Partner

10/10

Exceptional

30 May 2026

Angela

This is a great value for the area, especially if you have a car to Valet as it is only $35. There is a good fitness area, breakfast area and location is just down the street from Central Park.

Friends_and_family Family

8/10

Excellent

30 May 2026

Nicholas

Great location, staff was friendly , comfortable beds, nice large room , especially for NY. Could some some furniture updating . Overall we would return

Partner

8/10

Excellent

26 May 2026

Caroline

The hotel is very conveniently located and the room was a great size for our family of 4. It was our second time staying here in the last year. We would definitely stay here again, unless it's during a summer month. Both times we've stayed, it's been no warmer than 60 degrees outside and cloudy/rainy (although this last time was the end of May, after a major heat wave, so the AC should've been on), but it never got below 74 degrees in the room. Even setting the AC to 68, it never budged. It was hard even for our young kids to fall asleep and they were exhausted. So, overall would recommend the property, but not in warmer months or if you require a relatively cool room to sleep.

Friends_and_family Family

2/10

Poor

26 May 2026

Stan

Staff treated bad

10/10

Exceptional

26 May 2026

Alicia

So convenient and comfy for us

Friends_and_family Family

8/10

Excellent

22 May 2026

David

Room was very nice. Internet would not work the entire stay..

10/10

Exceptional

22 May 2026

Ercan

Very kind bell staff, receptionists, HK staff... We felt home, thank you!

Business Family

8/10

Excellent

21 May 2026

Claude R

This is a relatively small hotel that provides most of the typical amenities expected for a quality NYC hotel. It is also very close to Carnegie Hall, which makes it quite convenient if seeing a show there is on one’s itinerary.

Partner

10/10

Exceptional

20 May 2026

maytal

The hotel is in a perfect location, the staff is nice and willing to help above and beyond. Large and beautiful rooms

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Christopher

Very clean and updated amenities in the room. TV service was not great. The lobby area had very little comfortable seating. Overall I was happy with the stay.

Business

10/10

Exceptional

18 May 2026

yong

Everything was great. Only downside was.. you can't control the temperature on hvac system. They are pre set to 75F.
Other than that, everything else was great.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Nathan

Place was perfect for the price and location.

Self

10/10

Exceptional

17 May 2026

Linda

I splurged and booked a Junior Suite with Balcony. WOWZER! Bedroom area, kitchen WITH dishwasher, table chairs, comfy sleeper sofa, 2 HUGE TV’s and balcony with table and chairs, perfect on a beautiful day and night. Bellman was great. Valet parking only $35 with free self parking. Very friendly staff. I cannot think of a single thing to improve this room except a balcony suite across from Carnegie Hall is not in my usual budget. Perfection for a special occasion, though I never found out if, where and when breakfast might have been served. I’ve had a balcony surprise at 3 star Manhattan hotels but this hotel is a solid 4.5 star. Expensive but worth it. Even the bed and pillow selection was great and I am PICKY when it comes to pillows and mattresses due to c/spine surgery. Hope to go back and stay longer. I’m a native New Yorker but live 3 hours away now. A vacation in this hotel with this room in my old hometown would be extraordinary!

Friends

10/10

Exceptional

17 May 2026

Ann

The location was convenient. We could easily walk to the activities (Broadway & museums) we planned. The room was clean, staff was helpful, and I heard no hallway noise at night. Due to our early arrival, the hotel secured our luggage so we could be your planned activities.

Friends

10/10

Exceptional

17 May 2026

arkadiy

Location

Partner

10/10

Exceptional

15 May 2026

Fernando

Despite having stayed for only one night, they charged two nights for parking. Other than that, everything was great and the staff was very respectful.

10/10

Exceptional

13 May 2026

Scott

Gorgeous and clean room, extremely helpful staff in the lobby. Thoroughly enjoyed our 2 night stay!

Family

10/10

Exceptional

13 May 2026

Pamela

Location & value…staff

Friends

8/10

Excellent

13 May 2026

Ramanjit K

Clean and spacious room with good location and amazing staff.

10/10

Exceptional

12 May 2026

Joseph

I stay in a lot of hotels, and this one is a new favorite. It was spotless, and check in was easy and quick. The bed was comfortable and linens were nice. Staff was very friendly and helpful.

One note if you’re traveling on a tight budget- they take a $500 damage deposit, which was more than twice the cost of my stay. This would have been a great “splurge” hotel when traveling in my college days… and that deposit would have been rough.

Self

10/10

Exceptional

11 May 2026

Richard

Check in was very easy. Adam at the front desk was very helpful assisting us with our concerns with the first suite and found us a very good suite where it was more quiet and the bed was more comfortable.

Partner

10/10

Exceptional

10 May 2026

Pamela

The location was perfect for our plans. The staff was super accommodating and helpful with parking, bags, a late checkout, and patience. The elevator situation could be better.

Family_with_children

10/10

Exceptional

10 May 2026

Barb

Remarkable hotel experience 👍‼️
Best staff, best NYC room, best beds and luxury linens, best location. 5 star experience ‼️

Partner

8/10

Excellent

09 May 2026

Karin

It was wonderful. Very friendly and helpful staff, very clean, great location!!

Partner

10/10

Exceptional

07 May 2026

Ann

Great location, friendly staff and clean, spacious rooms. Especially loved the lounge on the 26th floor.

Partner

8/10

Excellent

06 May 2026

Tonya

The hotel was very nice and the staff greeted you coming and going. Anthony was exceptionally helpful. The only reason for 4 ⭐️ was that the elevators were being serviced which led to congestion waiting to leave or to get to your room. There were service elevators available, but those were also being heavily used by guests and staff who were unable to use the ones in the lobby. I would definitely stay here again. Great location and lovely hotel.

Family

10/10

Exceptional

05 May 2026

Martin Alexander

Really enjoyed my stay, they have a bar and restaurant on the 26th floor. Really convenient, you can pay right there or have them bill your room. The location is great, close by times square and safe area 🤘

Self

10/10

Exceptional

05 May 2026

Linda

Great location.

Friends

8/10

Excellent

04 May 2026

Deborah

Staff was outstanding. Since we were a party of 3 and we reserved a jr. suite, I expected there to be a minimum of 3 towels, it was set up for 2. When requested the staff promptly brought more, but I expected the room to be set up for 3.
Small thing though. The room was terrific for us with two beds big enough to share easily. Comfortable pull out couch and little, but well stocked kitchenette. Could have used a third chair as once beds were pulled out there were only two chairs at table. (Again, a set up issue)
Wonderful location, wonderful staff.

6/10

Pleasant

04 May 2026

Roseanne

Great location and friendly staff, when the renos are finished it will rival its sister Park Central Hotel that shares its building!

Self

6/10

Pleasant

03 May 2026

Barnabas

10-15min wait times for the elevators on every floor due to maintenance.

10/10

Exceptional

03 May 2026

Sabrina

Great stay! Loved the suite style and the 2nd bathroom was so convenient! Lovely lounge and super friendly staff. Can’t beat the location!

10/10

Exceptional

02 May 2026

Robert

We really enjoyed our stay. Great location. Extremely friendly staff. Our room was on a high floor and very spacious and clean with nice views and an outdoor terrace that we could easily walk to

Partner

6/10

Pleasant

01 May 2026

Lawrence

Shabby room

Partner

10/10

Exceptional

01 May 2026

Hangshin

Everything was good except THE ELEVATOR problem

Family

10/10

Exceptional

30 Apr 2026

Robert

Great staff

10/10

Exceptional

30 Apr 2026

Melanie

Staff was very helpful and friendly. Room was wonderful, spacious and cleaning staff always kept things refreshed and perfect.
We would love to stay here again. Great location near park, shopping and museums.

Partner

10/10

Exceptional

30 Apr 2026

Maricel

Offers valet parking for $30. Great Staff, rooms are very spacious.

Family_with_children

10/10

Exceptional

29 Apr 2026

Leslie

Property was very nice and very clean. Staff were very very friendly and always offering help. I was happy with the entire experience. Valet parking was so easy and quick!

Family

10/10

Exceptional

29 Apr 2026

Cheten

Clean

Partner

6/10

Pleasant

28 Apr 2026

Petrika

I stayed at The Manhattan Club expecting a positive experience, especially since I was told by the front desk fella that I would receive a room upgrade. Unfortunately, that did not happen. Instead of an upgraded room, I was placed in a room at the back of the building with a view that was extremely disappointing—honestly, it felt like looking at Dracula’s castle.

This was frustrating because I had been promised an upgrade, and the room I received felt like the opposite of that. The experience did not meet my expectations, and because of this, I don’t think I will be booking here again.

Family_with_children

10/10

Exceptional

28 Apr 2026

Theresa

Everyone on staff is upbeat and very helpful, the rooms are immaculate with comfy beds, and it’s a fantastic location for everything we were looking for - restaurants, shopping and museums. This is our second stay here and we’re looking forward to a third stay this fall!

Partner

8/10

Excellent

26 Apr 2026

Katharine

The location of the property was great, close to Central Park and subway stops. Right around the corner from Carnegie hall if seeing a show there. Our room was much larger than expected with such a central location. We are a family of four and the suite had a king bed, two bathrooms, a pull out couch to sleep two, and a kitchenette. Fitness center on the top floor is well equipped. Staff was friendly and we were able to securely leave our bags with the hotel for a few hours both before check in and after check out.

The only complaint we had is that the room was uncomfortably warm at times (in the 80s). After no luck with the thermostat (turning it to cool/60s only made it hotter), we called the front desk and were told the building was set to heat so our best bet was to shut the thermostat off and open the windows a bit. This didn’t really work, though it stopped the temp from increasing. It was a cool/wet weekend so it made sense for the heat to be accessible but didn’t realize until calling the front desk that there wasn’t much that could be done about it.

We would stay again despite the issue with the room temp!

Family_with_children

10/10

Exceptional

26 Apr 2026

James

Great

Partner

6/10

Pleasant

26 Apr 2026

Sarah

The staff were fantastic and the location was wonderful. But there definitely were some drawbacks. The elevator situation was horrible. Took us forever to even get one to come to our floor. The room itself was spacious and the bathroom was nice and updated. But the pull out couch was extremely uncomfortable and the mattress cover was dingy and old. My biggest complaint is the air conditioning, it wasn’t running at all and was blowing out warm air. Our room was so uncomfortable warm and muggy.

Friends

4/10

Poor

26 Apr 2026

Marycruz

Some staff were very helpful and welcoming while others were completely dismissive. Requested a/c be looked at or a change in room. Desk attendant said there was no a/c in the building, however, friends room had a digital thermostat they were able to control and have a very comfortable room. My room was cleaned and I arrived to find clean towels and my hair on the floor.

Friends

8/10

Excellent

25 Apr 2026

Cindy

Staff was very cooperative, room was dated and there were a few maintenance issues but were repaired

Partner

10/10

Exceptional

24 Apr 2026

Annastasia

Very impressed with this place. Excellent location, friendly staff and awesome, spacious rooms.

Family_with_children

10/10

Exceptional

23 Apr 2026

Megan

We have owned at the Manhattan Club for 18 years! It is well maintained and in a great location near Central Park, Carnage Hall, Rockefeller Center, Times Square and Lincoln Center. Easy access to trains and busses and wonderful restaurants. Always memorable!

10/10

Exceptional

22 Apr 2026

Abilia

10/10

Exceptional

21 Apr 2026

Pat

Whenever I am in town on business and need to stay overnight, which is very often, I choose the Manhattan Club. It is centrally located, the staff remembers my name, the rooms are always clean, and always a very pleasant stay.

It's a bit of a hidden gem and very competitively priced.

Business

10/10

Exceptional

19 Apr 2026

Flavio

A very good hotel, with a large room—something that is hard to find in Manhattan. The only thing that needs improvement is having more than one working elevator.

Family_with_children

10/10

Exceptional

19 Apr 2026

Erik

The concierge Andrew and Estevan were amazing in helping to make my daughter's birthday very special with balloons and a card from the hotel staff. Also the bell hop John was informative in knowing that was around and getting my bags checked before my room was ready. Will definitely stay here again.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Theresa

Everything was excellent except for the slow elevators under renovation.

Partner

10/10

Exceptional

18 Apr 2026

Xavier

Parking is right across the street from the hotel . $35 per 24 hours. Best price you’re going to find !
Staff and Property is excellent. This will be my hotel every time visiting New York.

Family_with_children

8/10

Excellent

15 Apr 2026

Fix elevator

10/10

Exceptional

15 Apr 2026

Philip

Great place. Beautiful and clean and friendly.

Business

10/10

Exceptional

15 Apr 2026

Anthony

We always stay at the Manhattan club when visiting NY.
We love it.

We have never had an issue.
( hope they get the elevators back in regular service soon. That would never stop us from staying there, but it has been a bit of a challenge)

Partner

10/10

Exceptional

13 Apr 2026

Elana

I didn't use the breakfast---
The property is awesome in every which way. I am from NYC--born and raised...needed to come to Florida for aging parents health.
From Phyllis (management), to Josh (management), the staff, the location, the happiness (3rd stay), has become my 'home away from home'...I truly adore everything and every offer here, while looking for new real estate..Assistance and security on site, phenomenal !!! Highly recommend.

Self

10/10

Exceptional

13 Apr 2026

Thomas

Great amenities in the room!

Family_with_children

10/10

Exceptional

12 Apr 2026

Kavi

It was very comfortable

10/10

Exceptional

12 Apr 2026

Louise

Great parking service, roon cleaning, location and size of roons - excellent w 2 bathrooms, excellent covers👌

Friends_and_family Family

8/10

Excellent

12 Apr 2026

CHRISTIE LYS

Hotel was in a great location. Staff were very helpful and friendly. Property is dated and room was cramped and dark but it was clean and had all amenities needed. Was quite noisy as we were on low floor and could hear all outside traffic throughout the night but overall happy with our stay.

Family

8/10

Excellent

12 Apr 2026

Loretta

It was nice for the price and the location was great. We were only there for 2 nights.

Partner

10/10

Exceptional

10 Apr 2026

DMITRI

clean room

Family

10/10

Exceptional

10 Apr 2026

Steven

Everything was great

10/10

Exceptional

08 Apr 2026

Andrea

Super friendly staff, nice amenities and great location

Partner

8/10

Excellent

07 Apr 2026

Jake

The location of this Hotel is great, nearby Subway stops, near Central Park, Carnegie Hall, and Time Square. We stayed during March, and the weather was naturally volatile. Did not turn the AC on for the building until the 2nd day of 75+ degree weather, so the room was initially very hot and stuffy, but once AC was on, it levelled off pretty quick. The biggest issue is the elevators, only 1 working elevator (2 small service elevators to support). Waiting for ages only for a elevator slammed full of people luggage and strollers; so had to start all the way over. We got lucky a few times, but being on the 21st floor, the stairs were never an option for us.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Candice

Excellent stay, large room, close to everything! Would definitely stay here again!

10/10

Exceptional

05 Apr 2026

Daniel

B/a

Family_with_children

10/10

Exceptional

04 Apr 2026

Emre

Very clean, great staff and service. Amazing location. Close to subways, Central Park, Times Square but not too crowded.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Kristen

Spacious room - mostly fresh and clean but sofa was a bit “well loved”. Tub water seemed rarely used and therefore has copper residues so didn’t feel great using. Amenities and location great.

10/10

Exceptional

03 Apr 2026

Nicholas

Great place to stay.

Self

10/10

Exceptional

03 Apr 2026

Sandra

Excellent hotel! Deffinetely I’ll be back…

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Catharine

You need to fix the elevators!

Family

8/10

Excellent

02 Apr 2026

Mark

Staff were standout and very welcoming. Great location on quiet street (56th and 7th Ave) in Midtown. Large room with two bathrooms (we had a queen suite). Close to Central Park and 57th & 7th metro station.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Marcos Rodriguez

Breakfast not apply and AC was working okay

Self

10/10

Exceptional

30 Mar 2026

YANZHEN

cleanroom good

10/10

Exceptional

28 Mar 2026

Jana

Great location near Central Park and easy access to subway. Staff was always very friendly and helpful. Bathrooms were very clean and beds were comfortable. Had a great stay

Family_with_children

6/10

Pleasant

28 Mar 2026

Perry

They took 3 out of 4 elevators (plus 2 service elevators) out of service all at the same time for an upgrade. Almost like a giant FU to current guests for the comfort of future guests. Should have disclosed in advance, 10 minutes waiting every time for the elevator is asking too much. Rooms could use some freshening too. Friendly staff though.

Self

10/10

Exceptional

26 Mar 2026

Natalie

After several staying at other hotels throughout Manhattan for work travel, I am so pleased I found this one. It is the perfect hotel for business travel: you’re not right in the middle of midtown/time square so you don’t have as many issues with tourists, yet you are blocks away from all the tourist activities plus Central Park; the hotel doubles as residences so the staff are very helpful and the common areas are clean; it’s not too fancy but it does have more of an adults-only/mature atmosphere. The rooms are all suites and generously sized. I stayed in the junior executive suite which had 2 bathrooms and could sleep 4 between the bed and sofa bed. It’s the perfect setup for working remotely in your room since there is a little dining space separate from the bedroom. The kitchenette comes with a dish washer, big mini fridge, microwave and dishes, which is a rare find in NYC and very helpful if you like leftovers. The bed itself was more comfortable than other similarly rated hotels in the city, you can’t hear the street from inside your room which is so nice given the location, and the housekeeping was polite and timely. The onsite restaurant and gym were also quiet, well kept an well staffed.
Overall, this is the perfect hotel for business travel, working remotely, for adults especially older adults, or for those who want to avoid the tourists while still being in proximity. It will be my new hotel for future work trips.

Self

10/10

Exceptional

26 Mar 2026

David

Pleasantly surprised by the hotel from the checkin process through departure. The people were super friendly and the 26th floor lounge very nice. Location is excellent and convenient to everything. They are renovating certain areas and this is needed and welcome based on the age. A much better and economical choice compared to other name brand hotels.

Self

10/10

Exceptional

26 Mar 2026

SANTIAGO

I have traveled to New York for medical purposes extensively with my wheelchair. This has been the best hotel with enough room for my chair. I was impressed with the affordable price. 2 very large, spacious rooms, two bathrooms, and a large kitchenette, with plates, silverware, and everything one would need. I will be staying here for my future visits.

Self