Name: Extended Stay America Somerset Franklin
Address: 30 Worlds Fair Dr, Franklin Township (nj), 8873, US

2/10

Poor

11 Jul 2026

Robert

This hotel looks beautiful on the outside. I don’t want to fool you. It is rundown Two of my lamps in my room didn’t work. The kitchen had no dishes or utensils and it seemed very unclean

Self

4/10

Poor

07 Jul 2026

Frank

Property smells like a combination of mold, trash and Marijuana. There are trash rooms on each floor that are unbearable and permeate through the halls and into your room. There is dirt covering my refrigerator and my cabinets are nasty. TV and remote did not work and wires just hanging down. There are homeless sleeping on the grounds that I discovered walking my dog. I could go on and on...

4/10

Poor

30 Jun 2026

Patrick

Packets of oatmeal and hot chocolate is not \"Breakfast Included\". Wifi was spotty. Touch up paint didn't match wall paint, so everything looked run down. Kitchen was super old and gross. Especially the fridge. No ice machine. Nice staff, but just carried itself as a run down motel.

Family_with_children

10/10

Exceptional

21 Jun 2026

Enrique Alexis Manfredy

El desayuno fue solo café y una barra de snack.

Family_with_children

2/10

Poor

17 Jun 2026

Valisha

The rooms weren’t clean. There was no wash cloths available. None of the amenities or appliances were available. There was no kitchen items available. Had to buy plates, cups, utensils and brought my own air fryer. There was blood stains on the wall, stains on the bed skirt/dressers, the bathroom wasn’t properly cleaned and under the bed was disgustingly dirty. The staff were okay and they offered muffins and coffee in the morning.

Family_with_children

2/10

Poor

22 May 2026

Joseph

This place was a total wreck. It’s stuck in the halls. The room smelled funny horrible

Partner

6/10

Pleasant

12 May 2026

Jwyanza

Breakfast was packaged muffins and oatmeal.

Partner

4/10

Poor

02 Feb 2026

eric

room dirty. No utensils pots pans. Amenities poor

Business

2/10

Poor

02 Jan 2026

Tiffany K.

There was a roach in the bathroom.

Business Self

2/10

Poor

01 Jan 2026

Fabio

The worst hotel I been to at first an smell of marijuana when I got to the desk as soon I opened the door, then they gave me a room not cleaned yet I got another one that room with a smell that was horrible at night the heat made noises zero stars

Leisure Self

2/10

Poor

01 Jan 2026

Ryan

Room was dirty heat did not work there was no sheet on the bed nor pillows room looked disgusting definitely never spending my money there again

6/10

Pleasant

12 Dec 2025

Johnnie

Sleep party

Self

10/10

Exceptional

23 Nov 2025

Amy

Rooms are spotless very clean staff are excellent

Leisure Partner

6/10

Pleasant

18 Nov 2025

Michael

Basic settings.

Business Self

8/10

Excellent

17 Nov 2025

Jamaris

room was clean

2/10

Poor

15 Nov 2025

Nathan

Roaches and fleas. Dirty. Unclean.

8/10

Excellent

07 Nov 2025

Alexandra

Room wasn’t super clean but it was good enough. Two lamps did not work and the room phone was broken. Had to screw in the coax for cable myself

Business

10/10

Exceptional

06 Nov 2025

James

Yes.Nocomplaints.

Business Family

10/10

Exceptional

03 Nov 2025

Mandrew

Clean rooms respectfull staff

Leisure Partner

10/10

Exceptional

30 Oct 2025

Amy

Helpful spotless always welcoming

Leisure Partner

10/10

Exceptional

29 Oct 2025

Amy

Helpful spotless always welcoming

Leisure Partner

10/10

Exceptional

28 Oct 2025

Amy

Clean rooms staff very helpful whenever you need something they make it there best to get it

Leisure Partner

10/10

Exceptional

27 Oct 2025

Amy

How clean and caring

Leisure Partner

10/10

Exceptional

27 Oct 2025

Amy

Staff are helpful and kind

2/10

Poor

25 Oct 2025

dennis

Check-in was quick. We went up to the room 328 and immediately saw 2 small cockroaches on the kitchen countertop. Then we saw a grown cockroach roaming around inside the tub. Went immediately back downstairs and luckily the hotel was fully booked so we were issued a refund. Would not recommend to anyone. Stay at the nearby Doubletree, we wished we had.

Leisure Family

10/10

Exceptional

23 Oct 2025

Amy

There's nothing I didn't like
Staff are best

Leisure Partner

10/10

Exceptional

22 Oct 2025

Amy

Nothing that I don't like .
Cleaning is excellent
Staff is helpful
Every store you need near by

Leisure Partner

10/10

Exceptional

19 Oct 2025

Amy

Nothing I didn't like in the hotel
It was very clean clay staff is really helpful surround your very clean daughters right up the street

Leisure Partner

2/10

Poor

10 Oct 2025

Richard

Wreaked of pot smoke inside the lobby. Wreaked of garbage smell throughout the whole building. Never, ever stay at this place. I would not put my dog in this place!!

10/10

Exceptional

01 Oct 2025

Julie

It was nice. I appreciate them accepting pets.

Self

6/10

Pleasant

28 Sep 2025

Martin

Disappointing to say the least.

No supplies in the kitchen and you do not get a real breakfast. It’s grab and go. Weak coffee no OJ and some packs of instant oatmeal and small bland packaged muffins. I would not call that including breakfast

Room needs a lot of updating. Although clean, everything looks like it’s falling apart. No real blankets.

Partner

2/10

Poor

22 Sep 2025

Jason

Our refrigerator And our air conditioner did not work it was a terrible experience

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Nkwa

Very quiet property and you have to book reservations at check out times.

Business_and_leisure Self

6/10

Pleasant

19 Sep 2025

Baskaran

It is ok

2/10

Poor

11 Sep 2025

Timothy

The room had roaches in it.

Leisure Friends

4/10

Poor

11 Sep 2025

Ezra

Kitchen is unique and make a lot of sense for long-term visitors. But the upkeep of the property i very poor.
Bathroom is terrable with the drain and no cover

Business_and_leisure Self

2/10

Poor

09 Sep 2025

Bipanjeet

My room was smelling like Weed . Hard times breathe very terrible experience.

10/10

Exceptional

01 Sep 2025

Francisco

Nice place

Very clean place nice people good neighborhood

Business

8/10

Excellent

24 Aug 2025

ursulline

The property smells awful but besides this being inside the room was quite and if you’re there for a little bit the windows open help the smell dissipate but the property has just a horrendous smell of cigarettes it’s awful. They don’t have security guards that patrol the floors and they mix the floor with smoking only rooms and the front lobby wreaks of cigarettes.

Business_and_leisure Self

2/10

Poor

15 Aug 2025

Nicole

This property was absolutely horrible. It smelled extremely horrible. The first room they gave me. I had to request a new room due to the overpowering smell of dog urine and feces which rained throughout the entire building. The staff did accommodate me with a new room, but kept me on the same floor and the smell was unbearable. I tried my hardest to enjoy my stay, but I found that I spent as much time outside of the hotel as possible I would not recommend this to my worst enemy unless you’re a dog lover and you like the smell of animals who are not housebroken I would not suggest you stay here

Business

10/10

Exceptional

13 Aug 2025

Christopher

amazing from room 122

Business_and_leisure Self

10/10

Exceptional

08 Aug 2025

Josue

Everything!!

4/10

Poor

05 Aug 2025

Ezra

Location was very quiet. Thats a plus. The bath have no stop in the battom. And water can seen settled in the hole.

Business_and_leisure Self

10/10

Exceptional

28 Jul 2025

Sheena

It was nice

Leisure Partner

4/10

Poor

27 Jul 2025

Trevor

The room i booked was switched without my consent. I had no shower curtain.

Leisure Partner

4/10

Poor

08 Jul 2025

Verified traveler

When we arrived we were checked into a dirty room (kitchenette had spilled food, beard trimmings in the bathroom, etc). They moved us to a new room, no problem. There was a distinct smell of stale cigarette in the room but we were only there for one night. We were there for a wedding and found out we had a death in the family and had to leave the wedding reception early and go back home. We checked out within an hour to two hours of checking in and had to drive back to PA. I was told the manager would call me to see about even a partial refund. I did not hear from him so I had to play phone tag to get a hold of him and get an answer. Long story short - no partial refund for a death in the family.

Friends_and_family Friends

4/10

Poor

06 Jul 2025

Brianna

Property looked nice, came to check in and they didn’t even have the room I originally booked. In our room there were a few roaches , pull out couch was broken and dirty !!

Leisure Family_with_children

6/10

Pleasant

30 Jun 2025

vito

Very average hotel

2/10

Poor

29 Jun 2025

kristine

My family checked in. The room assigned did not smell good. Front desk tried to help but there wasnt any rooms available to accommodate my family. They said I would get a refund so I will be working with Expedia for that refund.

Leisure Family

2/10

Poor

28 Jun 2025

William

Nasty place to stay

The stay was bad only one day left early 5am it's a low budget live in hotel for people who are trouble or homeless no thanks. Would never go there again.

Partner

10/10

Exceptional

25 Jun 2025

Jeremy

Great

Partner

2/10

Poor

20 Jun 2025

Roxanne

Upon checking in, the exterminator was at the front desk arguing with the manager (an absolute bridge troll of a man) and a \"long term\" guest about an infestation in her room. The guest refused to \"move all her sh*t to a different room\" for the exterminator to do his job.

I was told they only have housekeeping in the rooms EVERY 14 DAYS. If a guest wants so much as their sheets changed before 2 weeks, they have to DO IT THEMSELVES.

The hallways stank from everyone cooking ethnic food. Most of the interior doors were propped open making this even worse and constituting a major fire hazard. The guests' dogs were allowed to roam freely, unleashed, in the halls.

Most of the rooms seemed to be for guests transacting some sort of paid sexual activity.

The front desk staff's knowledge of English seemed to suspiciously come and go whenever I complained about any of these things. When I pointed out the fire hazard issue with the unsafe cooking and obvious criminal activity going on, the bridge troll manager THREW ME OUT. When I went into the (much nicer) hotel across the street, I encountered another woman telling the front desk attendant that she had \"just come from across the street, and it was disgusting.\"

I've on the road for a long time, and I have NEVER seen anything as disgusting as this place. I feel dirty just writing about it.

Leisure Self

10/10

Exceptional

11 Jun 2025

Jared

Close to numerous restaurants, a grocery store and a CVS. It is also right off the highway. The owners and staff are very friendly and caring people and make sure to take of you if you need anything. Great stay!

Business_and_leisure Self

2/10

Poor

08 Jun 2025

Brandy

Poor customer service and facilities

10/10

Exceptional

06 Jun 2025

Duan

Great hotel. The. Staff very responsive

Business_and_leisure Self

10/10

Exceptional

15 May 2025

Vanette

This is a family oriented facility and extended stay so more of a condo than a hotel. It was by far the only hotel that appears to change bed linen daily

Leisure Partner

8/10

Excellent

05 Mar 2025

dennis

Basic hotel worked out just fine.

Leisure Self

10/10

Exceptional

19 Feb 2025

Katey

Great staff.. the cleanliness is outstanding. You can cook your own things inside the hotel room which is amazing, you have your very own full size fridge, stove and cupboards. They will provide you with a kitchen kit. All in all an amazing hotel.

Leisure Partner

2/10

Poor

20 Jan 2025

Swapnika

Reception staff are not good with customers she is in the bad mood and sad face when we are asking

Leisure Family

6/10

Pleasant

04 Jan 2025

Donna

At least we had a place to stay during busy holiday season. We changed to this hotel after reading reviews about the first hotel i booked. Upon check in, i was not already assigned a room, when the front desk clerk gave me a key, i went to the room and it was trashed, table upside down, dirty dishes, unmade bed. The staff at this hotel werr rude, never smiled and i was at one point by the evening front desk person, after reporting water in the elevator that finding the issue was not in her job description to find out the issue. We never received room service for being there 14 days. I have never stayed at a hotel where the guest had to change their own linens, take out trash and vaccume. My daughter and i changed our linens, my daughtet to trash to a \"trash room\" which was smelly and over flowing, the outside doors of our refrigerator was spotted was rust, we found old takr out bags of food under the bed. There was no hair dryer in the room, the duvet cover was very thin, was suitable for summer. When i asked for dishes, we also got a blanket that was tied up in a trash bag. Our bathroom was never cleaned during the entire stay. We had to do laundry, when i asked if they have detergent vending machines. I was told no to do a wal mart order. At night there was someone that sound as if they were moving furniture around in one of the other rooms, all night long, and running up and down the hallway. I dont understand how expidea list such hotels for guest to stay.

Leisure Family

6/10

Pleasant

03 Jan 2025

Ehsan

They did I change towel

4/10

Poor

29 Dec 2024

Centeoalcihualt

The bathroom towels were dirty, the lights didn't work, the pillows were also dirty and the room smelled a lot, and it was already 1 in the morning and there was too much noise from the rooms.

Business_and_leisure Family

2/10

Poor

22 Dec 2024

Francesca

Refund ?

Currently still waiting for my refund that was promised to me via more than one camera given I received a piece of paper but does not state my refund and have not received anything to my account , nor is it being held third party

Friends_and_family Family

2/10

Poor

21 Dec 2024

Francesca

Unprofessionalism and disgust

Last night I dealt with unethical and unprofessional staff at this location and I will be looking to pursue further legal action

Partner

2/10

Poor

20 Dec 2024

Francesca

Unprofessional staff

The female at the front desk was very rude after requesting a new room due to unsatisfactory and uncleanliness, she began to get rude and upset and told me she’s not going to give me a new room until I talk to her how she wants to .i was recording the situation , and she then assaulted me by hitting my hand and my phone fell out , my girlfriend and dog was uncomfortable and police may potentially be called

Friends_and_family Family

2/10

Poor

14 Dec 2024

Eliezer

Dirty

6/10

Pleasant

12 Dec 2024

Celena

Trash smells overflowing. Old refrigerator makes noise. Loud walking above room. Kept complaining about 221 loud tv 24 hours a day. Fruit bugs from
Trash in room

Business

10/10

Exceptional

08 Dec 2024

Brendon

Good business

My girlfriend has been booking the hotel for us and i can say i feel the hospitality everytime we go there , appreciate the respect and communication with staff

Friends_and_family Family

6/10

Pleasant

02 Dec 2024

Tyrone

Nice

Leisure Self

4/10

Poor

30 Nov 2024

Christine

Be prepared for homelessness tenants which can be ruley in the morning.

Business_and_leisure Partner

4/10

Poor

30 Nov 2024

Derrick

No remote for the television, the heat was on high at 80 degrees but the room remained cold and drafty.

Business

8/10

Excellent

29 Nov 2024

Daricia

Thanks

8/10

Excellent

23 Nov 2024

Steve

Basic, but clean and comfortable

Very clean and comfortable. Good for short stays. Basic but it would have been expected to have a hair dryer as an in room amenity.

Friends_and_family Friends

4/10

Poor

19 Nov 2024

joseph

The room smells like dirty old socks…

Leisure Family

8/10

Excellent

16 Nov 2024

Engelbert

Read some reviews and a few of them are bad but when I got the hotel it was fairly clean and the staff was friendly and the everything around it was quiet overall not bad of experience

Leisure Partner

2/10

Poor

14 Nov 2024

Kaitlyn

Bugs and room smelt like BO. Staff didn't say anything just changed room

Leisure Friends

8/10

Excellent

10 Nov 2024

Twanna

Unfortunately the quality of the room and the hotel itself leaves little to be desired. The room and hotel is quite worn. What’s more is the odor that permeates the hallway when you step off the elevator. The room is slightly better. There is obvious wear and tear throughout the room; dust and stains apparent. The coffee/breakfast service offered is lacking as well. Luckily most of my time was spent away from the hotel otherwise I would have checked out immediately.

Business Self

10/10

Exceptional

09 Nov 2024

Tapan

Property is well located. Room is in good condition. Enjoyed the stay. Will recommend to my friends

8/10

Excellent

04 Nov 2024

Jeffrey

Very quite

Business Self

10/10

Exceptional

02 Nov 2024

Don

It was a good experience

Leisure Friends

2/10

Poor

01 Nov 2024

Jose

Rooms very outdated and dirty. No dishes in the cupboards, i was later told you have to request them.

Business Self

10/10

Exceptional

28 Oct 2024

Jeffrey

Very quite and clean

Business Self

2/10

Poor

26 Oct 2024

Bonnye

This is the most horrible place I've ever stayed as a hotel. From the door entrance to the room itself was filthy. If I didn't have to attend a funeral the next morning I would have checked out immediately but instead we bought cleaning supplies and cleaned the room and slept on top of the sheets because they were unclean as well. I checked out a day early and was told that I could not get a refund or the second night. Awful! Awful! Horrible! Dirtiest place ever!

Business_and_leisure Family

10/10

Exceptional

21 Oct 2024

Jeffrey

Relaxing environment

Business_and_leisure Self

2/10

Poor

20 Oct 2024

Maribel

This property cancelled my reservation on the same day and insisted they called me yet I did not have any missed calls or voicemail from them. When I asked the front desk person what I should do given that this was the homecoming weekend for RU and it was difficult to get a replacement room elsewhere or the price would be at least double the price of my weeks-early reservation, the employee just repeated that they were overbooked.

Expedia-i have never, in my years of using your service, experienced this unprofessionalism from your hotel partners. Drop this partner! It's the most awful experience I have ever had in my many travels!

Leisure Family

10/10

Exceptional

15 Oct 2024

Verified traveler

Wonderful Stay ☺️

This was a last minute booking, customer service has been a plus during my stay, Crystal, Jazmine and Sherry give hotel customer service at Extended Stay 100 % comfortable. These ladies go beyond to help your stay as comfortable as possible!! The rooms are kitchenettes, equipped with what you need for a very comfortable stay and special thanks to management staff Jasbir Singh for exceptional staffing..

Self

2/10

Poor

14 Oct 2024

Joe

No towels bathroom sink leaking spiders in room Workers don't care

Friends_and_family Family

2/10

Poor

14 Oct 2024

Samad

I found 2 roaches. Place needs an exterminator.

Business_and_leisure Self

4/10

Poor

12 Oct 2024

Verified traveler

The pictures of the rooms are not updated. It wasn't what I expected, the odor in the halls are disgusting, my aunt room smelled like pets urined all in the room and they clean the carpet and it

Friends_and_family Family

8/10

Excellent

10 Oct 2024

Darlyne

Nice rooms

Business_and_leisure Self

4/10

Poor

04 Oct 2024

Alvin

Pet friendly, room smell of dogs.

Business Self

8/10

Excellent

28 Sep 2024

Amanda

I like that it was easy to find this hotel and it was in a very quite and secure area, the unique thing about this place is it is 1 minute away from a shopping plaza with resturants. The front desk staff was nice and this hotel was very quite. I didnt like that once you enter it smell like cigarettes and the hallways smells like it as well. My room was very clean and comfortable. My room did not smell like cigarettes and the reason i say this is because even though its a none smaoking room i was very skeptical of how the room will smell because of how the elevator and hallways smell like cigarettes.

Leisure Self

2/10

Poor

22 Sep 2024

Verified traveler

Stinks

I was just here last night on 9/21 and stayed one night. Upon arrival it appeared to be a nice hotel, however I was immediately turned off by a woman smoking a cigarette just a couple feet from the main entrance. During check-in, i couldn’t help but notice a really bad smell of cigarettes. I thought the smell would disipaste once we entered our room but it did not. The room was very stuffy so I turned on the AC. To my surprise the AC automatically shuts off completely once it reaches the desire temperature. There was a lot of rift raft throughout the entire premise which didn’t make me feel very safe and leads me to believe that most of the guests live there as there was constant running in the floor above us; not the mention the constant barking of multiple dogs. I’ll be honest I didn’t feel entirely safe.

The tub had an issue where it appeared to be clogged since the water was going down at an extremely slow pace. I’m not a very picky person; just a mom wanting a night out with my boyfriend however, I will not return here. I guess you get what you pay for.

Partner

6/10

Pleasant

16 Sep 2024

Roderick

The room smelled strongly of curry, too late, too tired to make a change.

2/10

Poor

13 Sep 2024

andre

They need a whole new upgrade it’s like a motel with homeless ppl.

Business_and_leisure

2/10

Poor

13 Sep 2024

Lydia

The room was not cleaned when entered. Had to wait. My sister lost her 2 queen room after booking 2 weeks prior. People roaming the halls at night. Someone knocked on my door after midnight.

Leisure Family_with_children

6/10

Pleasant

12 Sep 2024

Kenneth

Gteac

10/10

Exceptional

12 Sep 2024

Kenneth

It was clean

2/10

Poor

08 Sep 2024

Ashley

Will never go to this hotel again had roaches in the room told the front desk and they told me they couldn’t do anything about it I had no remote for the tv and they told me they don’t have one the phone didn’t work the fridge was stain with something looked nasty

2/10

Poor

03 Sep 2024

Hari

We have stayed at other Extended Stay properties but this was the worst by far! Dingy, very old, not updated in what seems like years or even decades, no utensils in the room (have to go ask the reception for even simple things like plates, spoons).

Leisure Family_with_children