Name: Embassy Suites by Hilton Piscataway Somerset
Address: 121 Centennial Avenue, Piscataway, 08854, US

6/10

Pleasant

02 Aug 2026

Sonia

Estaba más limpio la bes anterior el sofá cama guelia mal

10/10

Exceptional

02 Aug 2026

Steeve

Super hôtel à tous points de vue

10/10

Exceptional

02 Aug 2026

Aaron

EXCELLENT

10/10

Exceptional

01 Aug 2026

srikanta

Excellent!

10/10

Exceptional

01 Aug 2026

SUNIL

..

10/10

Exceptional

31 Jul 2026

Romeo

Lovely stay, just needs an AC check
Everything about the hotel was pleasant and comfortable. My only complaint is regarding the room's air conditioner. Whenever it started up, it made a startlingly loud noise. Hopefully, management can get it checked out, as everything else about our stay was excellent!

8/10

Excellent

31 Jul 2026

Amanda

Great rooms and guest service, sometimes found it difficult to get a table at breakfast with our family of 5 due to high volumes of other guests but there was always plenty of food! We would have loved to enjoy the pool more but it was very cloudy water and sandy at the bottom, our swimsuits and towels smelled terrible after so we chose not to go again!

10/10

Exceptional

30 Jul 2026

Silva

Staff at the front desk and restaurant were very friendly and informative. Breakfast was delicious, and an evening meal of quesadillas were superb.

10/10

Exceptional

29 Jul 2026

Robert

Room was perfect for 3 adults and 3 small children. Very friendly and helpful staff. Would definitely stay again.

8/10

Excellent

29 Jul 2026

Katherine

Ac was poor

10/10

Exceptional

28 Jul 2026

Lee-Ann

Always a good place to stay. Staff is welcoming and accomodating. Snacks and free drink at night, breakfast in morning, are a nice touch.

4/10

Poor

27 Jul 2026

Kacy

Staff was very friendly. Cleanliness was not a priority.

6/10

Pleasant

26 Jul 2026

Nishal

Subject: Formal Complaint Regarding Unprofessional Treatment During Check-in
I am writing to express my extreme disappointment with the treatment my family received during check-in on the night of July 24 at approximately 11:30 PM.
After a long day of travel, we arrived at your hotel expecting a smooth and welcoming check-in. Instead, we were met with an unprofessional, disrespectful, and unhelpful attitude from the front desk employee.
Our reservation clearly included two rooms for 4 adults and 3 children (ages 15, 11, and 6). Two of the adults were senior citizens aged 63 and 70. Without taking even a moment to verify our reservation, the staff member wrongly assumed that we had booked only one room. He insisted that only six people could stay and stated that we would have to pay an additional $20 for breakfast.
Rather than reviewing the reservation and resolving the issue, he argued with us, showed no courtesy or empathy, and even suggested that we cancel our booking if we were unhappy. This is completely unacceptable behavior from someone representing your hotel.
At 11:30 PM, after traveling with young children and elderly family members, the last thing any guest should experience is being treated as though they are an inconvenience. A simple review of our reservation would have resolved the matter within minutes. Instead, we were subjected to unnecessary stress and embarrassment because of the employe

10/10

Exceptional

26 Jul 2026

Ashley

Lindsey at the front desk was incredibly kind and helpful. She helped make my stay extra special fun.

8/10

Excellent

26 Jul 2026

Bonnie

It was perfect for a quick weekend getaway to meet up with my daughter and family. Bedding could definitely use refreshing. Whole lot of patchwork on the tub. Pool and hot tub could use refreshing as well. Staff was amazing. Very attentive. Especially in the restaurant area.

10/10

Exceptional

26 Jul 2026

Amanda

The rooms were very spacious. The staff was very nice and helpful. The breakfast was great. You could build your own omelette. It was amazing. I get that it’s a hotel gym, but I could have a little bit more equipment.

6/10

Pleasant

25 Jul 2026

Cristiane

They just changed the beddings and towels but didn’t clean anything else

Fridge door was sticking with some dirty in the handle
Furniture very dust
I understand they do a deep cleaning once every 4th days but at least for the new ones they should clean better in the first day . Then we just keep it .

The breakfast was great no complaints about it
The pool was fine too just should keep open little longer for the kids but it was fine.

10/10

Exceptional

25 Jul 2026

Nicholas

Great breakfast, pleasant staff.

10/10

Exceptional

25 Jul 2026

Ajibola

It is a very nice and a quiet hotel. The breakfast was excellent. We enjoyed every minutes of our stay at the hotel. We will reside there again.

6/10

Pleasant

23 Jul 2026

Ira

Hotel is showing its age. It is in need of modernization and upgraded amenities. Wallpaper is peeling, carpet is pulling up and refrigerator was broken.

Restaurant says it’s open to 10:30, but when you go to eat after 10, the restaurant says the kitchen closes at 10 despite the front desk saying you can order till 10:30.

The pool area has more people than the limit identifies and the rest of the hotel where the dumpsters are out is very dirty and smelly.

10/10

Exceptional

23 Jul 2026

Vanessa

My favorite hotel to stay at in the piscataway area! Absolutely love the breakfast! Rooms are excellent, hotel itself reminds me of a resort.

10/10

Exceptional

23 Jul 2026

Nathalie

Tellement bien !!
Grandes chambres
Tout était très propre
Super accueil
Collation et consommation 5 à 7 inclus
Super déjeuner , omelettes faites sur demande, options santé
Piscine et jacuzzi très propre
Très bon Rapport qualité prix
Assurément que nous y retournerons

10/10

Exceptional

23 Jul 2026

Rakesh

Its good.

Family_with_children

6/10

Pleasant

23 Jul 2026

Joseph

Ac didn’t work in the room. Booked for 2 queen beds they were standard. Otherwise everything else was good

8/10

Excellent

23 Jul 2026

Krishnagopal

My room 110, 111, 109.

The washroom faucet in room no 110 was terrible, would move around when we opened it.
Cleaning was done everyday, and if delayed, would ask the front desk and they would send someone.

The breakfast was redundant, we stayed for 7 days straight, everything same everyday.
There was no change in the menu everyday.
Cooked Vegetarian items were missing except fried potatoes and pan cakes

The breakfast timing for week days is 6.30 to 9.30, for me I was on vacation, and mostly people are on vacation, all wants to catch up sleep and be lazy, just for breakfast we had to wake up early. I suggest the time to be 10.30 every day and not only on week ends.

The young bar lady was not guest friendly, though I dont know the name, she was there for atleast 4-5 days, she felt we were a botheration to her.

The evening 5.30 pm to 7.30 pm free snacks at the bar
Once at 7 pm the plates were out of stock, and I ask the attendant to fill it, and she said the chef is busy with the orders of the guests so it would be delayed.???????

Why have it them ?

We had three rooms and were there for one full week

Thanks though for hosting us and serving us

8/10

Excellent

20 Jul 2026

Andrew

The staff was nice. Our kids enjoyed the pool.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Kevin

I did not like that it was Just the same breakfast every day. Other that that room is great, great for family

Family_with_children

8/10

Excellent

18 Jul 2026

Ericka

I loved this hotel. The atrium is absolutely beautiful and gives tropical resort vibes. My king suite was roomy and had everything I needed. I would have given five stars but housekeeping missed my room one of the days and didn't restock the coffee station another day, however,I got what I needed from the front desk. I would definitely stay here again

Self

10/10

Exceptional

18 Jul 2026

Johanna

They cleaned the room well but when we first arrived to our room the couch was dirty. The staff are very nice and so is the breakfast. The bar and the restraunt staff are also really good. It smells clean and looks clean over all i give it a 10/10.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Annaliza

Nice clean room breakfast is very good. Will come and stay here again! Housekeeper we met was friendly 👍

Family_with_children

10/10

Exceptional

15 Jul 2026

Rita

Hotel was fantastic, free breakfast was great many different options staff was fantastic we travel alot and this was the best couldn't go to the bar cause we had our grandchildren with us

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Killian

Great overall myself and my kids loved our stay

Family_with_children

2/10

Poor

14 Jul 2026

Garrick

They would not check me out when I left and the refund was double what it use to be and the place was falling apart

6/10

Pleasant

14 Jul 2026

roger

No business office

Family_with_children

10/10

Exceptional

14 Jul 2026

David

Everything was exceptional

Family_with_children

10/10

Exceptional

12 Jul 2026

DENISE

Embassy in Piscataway always have great customer service, the outside property weds some work

Partner

10/10

Exceptional

12 Jul 2026

Ray

Breakfast was amazing so many options,bar was cool my drinks were not expensive,love the atmosphere,loved my suite. I will be returning.

Family

10/10

Exceptional

11 Jul 2026

Edith

Beautiful, clean, and welcoming room. Breakfast is included in the stay and it is very good - it includes omelet stations! And the space is so pretty - a little tropical paradise.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Nathaly

At first I was nervous because of all the bad reviews but I enjoyed my stay staff was great and room was clean

10/10

Exceptional

09 Jul 2026

Efren Rivera

Comfortable, affordable, family friendly, the best customer service with the staff.

The start was amazing. Lynsey was so helpful. She advised us the property has a generator if storms bad, the pool hours & went over free beverages at night for adults & breakfast hours as well.

Then the room was perfect for our family of 6. 2 beds in a separate room from sofa bed and desk & chairs. Both rooms had tvs and there was a microwave & mini fridge

Kids really enjoyed the pool & my wife & I enjoyed the free drinks & snacks too.

Breakfast awesomeness was omelets made fresh and pancakes. Coffee robust. Agnes made the omelets and pancakes & Maria was at the continental breakfast station too.

Couldn’t have asked for more. Great job IHG

Family_with_children

4/10

Poor

07 Jul 2026

Laleh

The pictures were deceiving for how dirty the hotel actually was. The chairs and curtains were covered in stains, the beds were completely sunken in, and the overall hotel did not deserve a 4 star review as stated by others.

Family

8/10

Excellent

05 Jul 2026

connor

good place. would recommend

8/10

Excellent

05 Jul 2026

Yamilette

Everything was good

Family_with_children

8/10

Excellent

05 Jul 2026

Troy

Great breakfast and very pretty

Family_with_children

10/10

Exceptional

01 Jul 2026

Zulma

Everything was perfect 👌

Partner

6/10

Pleasant

30 Jun 2026

Mahesh

No comments

Family_with_children

10/10

Exceptional

30 Jun 2026

Halimat

He

4/10

Poor

30 Jun 2026

Richard

very noisy AC. impossible to sleep with it on.

Business

10/10

Exceptional

25 Jun 2026

Kiet

Excellent hotel

10/10

Exceptional

24 Jun 2026

Yaswanthi

Awesome stay. Resort experience. Wide variety of breakfast.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Natalee

Awesome place very spectacular

Family_with_children

8/10

Excellent

22 Jun 2026

REGNER

The front desk need more counter personnel

Family_with_children

10/10

Exceptional

20 Jun 2026

Claudette

It was a beautiful hotel had a beautiful time and it was great vibes all through the hotel. I loved it. I really enjoyed myself at the hotel.

10/10

Exceptional

19 Jun 2026

Eartha

The room was cleaned every day the breakfast was delicious so was the bar the staff were extremely outstanding

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Luz

The stay was perfect, the rooms are great, the pool area was nice and decent. The variety of breakfast options and them having an option to have eggs or omelette cooked with whatever you like in them is a plus!!! The only thing I did not like was that my daughter was being shy and didn’t want to come down and get food at 930 I started making her a dish and as I am doing this in the line of the food court the cleaning staff started to take the food that was on the counter while I was serving my daughter I only got to the second platter which was the skin potatoes and she started to remove the others that I didn’t even get to! I said you are very rude and disrespectful she just looked at me, I thought she didn’t understand subí said it in Spanish since she was a Spanish worker! And she still looked at me and turned around with the other platters I’m like wow that was rude. But over all it was great the restaurant had great pizza and burgers great taste. I totally recommend this Hotel!

10/10

Exceptional

19 Jun 2026

Alleya

I will say better options with food

Partner

6/10

Pleasant

19 Jun 2026

Serena

The room was clean. The bathrooms have no vents. Air conditioning was horrible. Staff was not cooperative. Had a lot of people in the hotel. A lot of events. No more will I stay there? Overrated

10/10

Exceptional

18 Jun 2026

Cassandra

Our stay was wonderful. Check‑in was super easy, and the gentleman at the front desk was incredibly welcoming. Our room was clean, spacious, and quiet. We didn’t hear any hallway noise or sounds from neighboring rooms, which made the stay even more relaxing.

Breakfast was amazing, offering all the usual continental items plus a make‑your‑own omelette station, which was such a fun and delicious surprise. Overall, we had a great experience and would happily stay again.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Shakia

The hotel makes you feel like your on vacation

Family

10/10

Exceptional

14 Jun 2026

Kristen

Beautiful area inside-peaceful. Staff are friendly and helpful. Rooms are clean and accommodations are excellent. My family and I would stay here again.

Business Family_with_children

10/10

Exceptional

11 Jun 2026

John

Everything you love about the Embassy Suites brand was on full display. . . comfortable room, food/drinks after a long day, and a great breakfast before you checkout!

Family

8/10

Excellent

09 Jun 2026

Joy

Needs a uplift

Family_with_children

10/10

Exceptional

08 Jun 2026

Yvonne

I thought the hotel was excellent but the bed in the room needs to be replaced the mattress was lumpy. Otherwise I loved everything about Embassy Suites.

Self

10/10

Exceptional

08 Jun 2026

Dain

Overall great stay

Self

10/10

Exceptional

05 Jun 2026

Robert

Very little interactions. Room cleaning met expectations.

10/10

Exceptional

04 Jun 2026

Kayla

Everything about the hotel was amazing

Friends

10/10

Exceptional

04 Jun 2026

Cecil

breakfast was good. The room was clean.

Partner

10/10

Exceptional

04 Jun 2026

Elizabeth

The staff was very helpful snd friendly. Amenities were great, very much rnjoyed my stay!

Self

10/10

Exceptional

03 Jun 2026

Avelina

The staff are friendly and helpful

Family_with_children

6/10

Pleasant

01 Jun 2026

Tamikee

Staff very accommodating

Partner

8/10

Excellent

01 Jun 2026

Mekeda

Everything was great, aside from one morning Omlettes weren't served, not sure if it was polocy or not but the worker that was in the omlette station wasn't pleasant or helpful.

Family_with_children

4/10

Poor

31 May 2026

Patricia

To many young people running around making noise

Partner

10/10

Exceptional

31 May 2026

Wendy

Excellent, very well kept , great choices at breakfast

Family_with_children

6/10

Pleasant

31 May 2026

Marc Jacqueline

Hotel generally needs a refresh.

Mold and shabby grouting in bathrooms, shower curtains don't prevent water escaping the tub, slow drains, dirty and discolored paint work in room and common areas, 1 elevator out of service for most of the time there.
Cleaning staff did a great job, given rooms are needing DEEP cleaning.
Shower head gave a powerful and relaxing shower, with plenty of hot water.
Breakfast was tired after the 4th. day. By day 5 I was going to local bagel shops in the morning.
Need to switch up the menu of items.
Same for the Bar Snack and Dinner menu, time for a refresh and switch up.

Some guests have NO ability to control their children running round the hotel like banshees, staff refused to get involved during what should have been quiet hours leaving guests to either ignore or deal with it.

Family

10/10

Exceptional

29 May 2026

Sarah

all around great

8/10

Excellent

29 May 2026

Jamie

Room was clean. Nice bed although double is small for two people. Good warm breakfast, nice variety.

Family

8/10

Excellent

28 May 2026

Joe

The hotel met our expectations

Partner

6/10

Pleasant

26 May 2026

Tammy

Had issues checking in. Staff said my reservation was cancelled. Had to show them my confirmation. They were able to get me into a new reservation, but tried to charge over $200 more. Showed them my confirmation again with cost and they finally adjusted it. Took almost an hour to fix the problem. After that, stay was pleasant.

Self

10/10

Exceptional

25 May 2026

Anyelina

Todo esta bien me gusto mucho fui en familia

Family_with_children

10/10

Exceptional

25 May 2026

YELIN

Very clean, breakfast is great and staff are great

Family

10/10

Exceptional

25 May 2026

Leslie

The staff were very friendly and professional. The restaurant has excellent food. The pool area was clean and well maintained.

6/10

Pleasant

24 May 2026

Chanki

The breakfast was also not worth paying for with a ticket. There was honestly very little to eat, and the tip box placed right in front of the made-to-order station was uncomfortable and made me not want to order food there.

Family_with_children

10/10

Exceptional

24 May 2026

Chukwudum

I really enjoyed the environment and amenities. The staff was helpful with complimentary needs.

Self

10/10

Exceptional

22 May 2026

Kristy

Loved the entire property. Beautiful, Clean the evening guest reception was excellent. Breakfast was wonderful. The only issue we experienced, that was negative was, a group of young dancers stayed over our final weekend, and we're running each level and pounding on doors for several hours each night and counter staff did absolutely nothing to stop them. They were loud and rude with ZERO oversight.

Family_with_children

10/10

Exceptional

21 May 2026

Lynn

My family and I had a great stay here at the Embassy Suites. The staff was accommodating, the rooms were very clean, the pool was great, the breakfast & the restaurant food was wonderful.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Harold

Wow! This property was just awsome! The staff were incredible. My stay at this location was just the best. Looking forward to coming back again.

Partner

10/10

Exceptional

20 May 2026

Renee

Great breakfast and staff.
Although it's a bit dated, the hotel accommodations were lovely.

10/10

Exceptional

18 May 2026

jasmine

Very clean and spacious room! We always try to stay at embassy suites, for most trips, if possible. Breakfast is free and always amazing! Staff are always very friendly and accommodating!

Friends_and_family Family

10/10

Exceptional

16 May 2026

Harold

The breakfast was excellent. Lots of breakfast items to choose from. Fresh food and well prepared.

Partner

10/10

Exceptional

15 May 2026

Cassandra

We had a great time staying here! Our room was lovely, the staff was helpful, and we really enjoyed the complimentary happy hour. I would definitely recommend this hotel.

Friends

8/10

Excellent

15 May 2026

Renee

breakfast is always the star of the show, fresh omelets are amazing.

Partner

10/10

Exceptional

14 May 2026

michele

The breakfast was the best! Made to order omelettes , bacon, sausage, French toast. Definitely one of the best complimentary breakfasts we have had . Also the check in staff was very nice . We stayed at a Hilton Suites in Chicago and liked it so much that we booked the chain again for this trip

Family_with_children

6/10

Pleasant

09 May 2026

Michelle

Our bed had hair in it and our toilet was clogged. I can’t understand how a room can be cleaned without realizing the toilet was clogged. Besides those two issues which the staff fix immediately our stay was good! Breakfast was excellent! The bar and restaurant and bar on location is awesome. Overall a good stay. It would have been a great staff if it wasn’t for those two issues.

Friends_and_family Family

10/10

Exceptional

05 May 2026

David

Everything was amazing

Friends

8/10

Excellent

02 May 2026

Diana

Clean rooms but old , breakfast good

Friends

8/10

Excellent

01 May 2026

Sabrina

I stayed in a King Suite which was ideal. There was a separate sitting room/kitchen area with a microwave and mini-fridge and sink; which was just perfect as I could make a number of meals in my room.
The breakfast buffet is very good: lots of hot and cold options with 2 build your own omelette stations! Also bacon, toast, oatmeal, french toast, yogurt, coffee/tea/juice.
The beds in the room are very comfy and the King Suite is quite spacious. My room was relatively quiet although a family was next door and you could hear a bit through the walls, although it was not too loud.

Self

8/10

Excellent

30 Apr 2026

Charles

I loved the hotel, my only issue was not being able to use the pool & hotel because of the large amount of kids in pool. Should be longer time periods for adults & balance with cleaning the pool after…. YOU COULD VISUALLY SEE THE DIRT BUBBLES IN THE WATER…. Breakfast amazing.

6/10

Pleasant

28 Apr 2026

Hannah

This hotel has the potential to be really nice. Breakfast is good, pool was ok. Kids aren’t allowed in the hot tubs and the water was very cloudy. The atrium is pretty with the plants but not well maintained. The rooms are so dark and dingy and not well cleaned. Stains on everything. Also I asked to purchase coffee at 7pm and was told there’s no coffee on the whole property at that hour and was directed to the Wawa across the very sketchy parking lot and street.

Family_with_children

10/10

Exceptional

26 Apr 2026

Yianis

Good stay

6/10

Pleasant

23 Apr 2026

Anjetta

Busy on weekends