Guestlovers

Italy , Rome
ROME, Piazza Del Biscione 95
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17 reviews shown

6/10

Pleasant

03 Apr 2026

Oleksii

Family_with_children

4/10

Poor

29 Jun 2022

David

Good Location

Location was good. Check in was all done by Whatsapp. Fridge didn't work and they were unable to provide a solution whilst we were staying there. Bed was like sleeping on a rock. Garbage stench near building entry was disgusting.

Friends_and_family Family

4/10

Poor

27 Jul 2021

Ariel

Very big disappointment

We arrived at check in hours, but no one was there. There is no way to call the host.
I asked for help from some bar in the area who were able to help us to call him.
The guy (Shon) was very very unwelcome And didn’t help us and didn’t answer our questions.
The place really doesn’t look like in the picture.
Very very big disappointment.

Partner

6/10

Pleasant

06 Jul 2020

Mark

nice but quirks

Ok, so the good points, well located, host was accessible by text/phone very easily, room was clean and decent in terms of size. Neutral points were never meeting the host as this is really an Airbnb more than hotel, you have to have internet in Italy to access the building, apartment, room, confusing to begin with but then works well. Air conditioning worked well, was really hot when we were there. Quiet place. Not so great aspects, no change of sheets or towels or cleaning during our 4 day stay, if you have trouble with stairs then know you have a flight to get to the elevator, there is a chair for the first flight if you need though. We enjoyed the stay but were expecting more of a hotel than Airbnb type room with no kitchen.

Partner

2/10

Poor

21 Nov 2016

jeff

Bait and switch / hear upstairs neighbors / harras

This wasn't one of worst stays in my life
Not only can you hear everything going on above you (non hotel apartments) I listened to two families fight starting at 6 am
I turned tv on at 10 pm to watch and got a stomp on the floor
But the hotel also tried to move me to a different room in a different location
Then harassed me via text for two days after
(142 text) Bc I complained to hotels.com
Had to have hotels.com stop them from texting me

2/10

Poor

15 Oct 2016

Sharon Ann

DO NOT STAY HERE!!! SEWAGE IN THE HALLWAY!!!

DO NOT STAY HERE!!!!! GuestLovers Hotel does not exist. The name is Biscone B&B. When you arrive, there is a wall with numbers and you have to guess that GuestLovers is Biscone in order to even get a person to answer. When we went in, they said our room was \"100 meters\" away, and made us walk about 500 meters to the room. When the manager opened the door to a hallway leading up to the room there was sewage oozing out of a garbage can onto the walkway. Hallway reeked of dead rats. We told her the situation was unacceptable and denied the room. Then they charged us for 5 nights. Hotels.com needs to delete \"GuestLovers\", which doesn't exist in the4 first place, and delete Biscone B&B, which considers sewage covered entry ways to be acceptable accommodations.

Partner

2/10

Poor

03 Oct 2016

Renata

The name of this \"hotel\" should be Guest Haters

NEVER STAY HERE. This is the worst experience I have ever had in a hotel. First of all, this is a Bed Breakfast and not a hotel, they don't have a reception or anyone to help during odd hours. We booked this hotel because it was so close to Campo di Fiori on Piazza Biscione, but it turned out that they put us on another property that it wasn't so close to the Piazza but we were tired and the room was okay so we decided to stay. The internet never worked and there was a sewer smell coming from the bathroom so we had to keep the door closed at night. On our 2nd night the toilette clogged and there was water coming out of the toilette and invading the room at 3AM in the morning, we called the number and they told us to wait until next morning. They only came at 9AM and we couldn't use the bathroom because there was still water coming out of the toilette and shower.We had an appointment at 11 AM at the Vatican and the owner REFUSED to give us another room, saying that he was calling the plumber to see if we were responsible for the clogging or not and only after that he would provide us a different room. NEVER STAY HERE.

Partner

8/10

Excellent

29 Sep 2016

Sean

The area is very good with plenty of restaurants and places for a drink. Easy to walk to most major attractions.

Partner

8/10

Excellent

29 Sep 2016

Verified traveler

Great location, but quite difficult to find hotel even in a small square as no street number given. We needed to phone for directions to both find and enter the building. Room and service met our expectations.

Partner

4/10

Poor

15 Sep 2016

Matt

You get what you pay for (if that)

The girl Nadia did her best to help with issues we had during our stay, however- she was the only one available for us and she worked traditional hours and was not there for us all the time(past 5pm). Our bathroom had a leak which did not really bother me but want to mention it. Our big issue was the dis functioning WIFI, which being travelers from the states, we needed greatly when we found ourselves back at the room, we were without for atleast half our stay. Good thing I was traveling with my girlfriend because the shower was IN the room. There was 2 espresso pods provided for our 3 night stay. The only method of communication to the hotel tenant was via email (we had no wifi)

Our last email to Nadia was ignored when I asked to speak with a manager about our dis satisfaction and the rate we paid. We sacrificed quite a bit for location in hindsight. This 'b&b' of which did not provide breakfast, had a air bnb feel and I did not like it at all.

6/10

Pleasant

30 Aug 2016

Courtney

Great location in Campo Di' Fiori

Room was essentially an apartment. Great location, authentic feel, and a modern well-appointed room. Staff was difficult to get in touch with.

Partner

8/10

Excellent

13 Jun 2021

Daniela

Ottima scelta

Ottima scelta, siamo rimasti molto soddisfatti principalmente per l ubicazione comodissima e per la stanza pur molto piccola ma essenziale e in discrete condizioni. Nota negativa il phon che non funzionava

Partner

8/10

Excellent

21 Oct 2020

Verified traveler

Falta de servicio de limpieza

Durante mi estancia de 3 noches y 4 días ningún día vinieron ha hacer la habitación, no cambiaron las sabanas, no hicieron la cama, ni cambiaron las toallas.

Partner

4/10

Poor

12 Sep 2016

tsuku

観光地に近いがオススメはしません

色々と改善点が多いホテルだと思います。まず私たちがローマに着くのは深夜0時過ぎのため、レイトチェックインのメールをHPより送ったのですが、いっこうに返事は来ず（たぶんHPからのメールがつながらない）、返事が来たのは当日の夕方17時でした。エクスペディアで表示されている住所にから3ブロック離れたspecchi通りに実際の部屋はあり、初めてのローマなのと深夜だったので、かなり不安になりました。
無事ホテルについたものの、部屋自体は白で統一され悪くはないのですが、天井から何か黒い砂のようなものが時折降ってくること、トイレは紙を流してはいけない、シャワーの水はけが悪く少し待たないと、どんどん水が溜まってくること、浴室は下水のような悪臭がすることがかなりストレスでした。最も嫌だったのは３日滞在したのですが、掃除はしてくれたものの、タオルを交換してくれなかったことです。
ホテルのサービスは私たちが払った金額には見合わないものでした。

10/10

Exceptional

03 Sep 2016

Verified traveler

Hôtel idéalement placé dans un quartier très vivant (Campo del Fiori)
Très bon rapport qualité/prix

8/10

Excellent

23 Jul 2016

Marlene

Fantastisk beliggende lejlighed men intet hotel

Fin lejlighed beliggende ved Campo di Fiori. Der var ingen rengøring under vores fire nætters ophold. Der var ikke mineralvand som oplyst i bekræftelsen.

Family

6/10

Pleasant

28 Mar 2016

Lapascua

看板なし

空港からタクシーに乗り、控えていた住所へ行ったところ、ホテルの看板がなかったため、どこでチェックインできるのかわからなかった。予約時にもチェックイン場所の説明はなかった。存在しないホテルの予約をしたのかと、一瞬だまされたと思った。近くのホテルのフロントにお願いして電話をかけたところ、一般のアパートのようなホテルとわからないようなところにフロントがあった。部屋はそこから徒歩で数分のところにあったが、2階の部屋までエレベータがなく、スーツケースを持って階段を上がらなければならなかった。部屋の鍵はなく、ナンバーロックによるものだった。部屋は清潔で、設備も問題なかった。ローマではよくあるタイプのホテルなのかもしれないが、チェックインと部屋に着くまでのことを考えると、初めて行く観光で宿泊するホテルとしては、お勧めしない。