Smeraldo

Italy , Rome
ROME, Via dei Chiavari, 20
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100 reviews shown

6/10

Pleasant

07 Mar 2026

ELIZABETH

Fantastic Hotel right in the heart of Historic Rome..
Comfort Room was a good size but a little bit tired and could do with a paint... Bathroom was small but nice - although shower leaked everytime it was used... Bed was huge and comfy.. Towels, mini safe, kettle all suplied.
Room was \"cleaned\" every day, but floor was never swept..just bed made and towel change, bathroom tidied.. Breakfast was fantastic, and front desk staff were very helpful and approachable.. requested late checkout and was given an extra hour which was really appreciated.. 2-3* Hotel in the best location and to just sleep and shower was ideal...

Partner

10/10

Exceptional

03 Mar 2026

Gerald

Ideal location for exploring the city. Lovely hotel with really nice breakfast. Reception staff were very helpful.

Partner

10/10

Exceptional

27 Feb 2026

Michael

The hotel was well-maintained and in a good location. The staff was incredibly helpful and kind, I can't recommend it highly enough!

Family

10/10

Exceptional

27 Feb 2026

Chanchamone

Staff was great, room very clean and breakfast was good especially coffee

Partner

10/10

Exceptional

19 Feb 2026

michael

Staff were awesome; everyone was extremely helpful. Excellent breakfast. Room was exceptionally clean. Phenomenal location for us.

Partner

10/10

Exceptional

15 Feb 2026

Louise

Brilliant location, short walking distance to all main sites,breakfast lovely, staff very nice especially leonardo

Partner

10/10

Exceptional

14 Feb 2026

Olivia

Great experience, extremely helpful staff and a delicious breakfast. We would stay again!

10/10

Exceptional

14 Feb 2026

Javier

Staff, specially Leonardo, was excellent!

Leisure Partner

10/10

Exceptional

12 Feb 2026

Gina

Giorgio from the front desk was awesome! He was always ready to assist w/ anything we needed, from dinner recommendations, assistance w/ directions & arranging our ride to the airport. The specialty coffee w/ breakfast was a treat in the morning. We eat savory breakfast, w/c they did have, but we also loved the breakfast pastries from Roscioli. We were ready to start the day after each breakfast. It does help to not worry of where & what to eat first thing in the morning, although there are lots to choose from as you walk out of the hotel. We love to walk, we chose the hotel as its in the middle of everything we wanted to see & do. We walked to all the famous sites, except for our day trips to Florence & Venice where we took cabs to the Termini & Tiburtina stations, we walked everyday. Its less than 30min walk to the Colosseum, Piazza del Popolo, & the Vatican, 10mins to the Pantheon, less than 20 mins to the Trevi Fountain and less than 25 mins to the Spanish Steps. We didn't get to enjoy the rooftop bar as we were tired most nights that were back @ the hotel. We had 2 coupons for free Aperol but didnt get to use them, we left it on our hotel table, but couldnt find them when we were ready to use them on our last night. We think housekeeping may have accidentally discarded them.
Overall, a nice hotel thats centrally located, but not in a very crowded noisy area.

10/10

Exceptional

19 Jan 2026

Ann

Clean, comfortable room! Friendly, helpful staff, and so nany great amenities! Rooftop bar, delicious and generous breakfast buffet, central safe location—we walked everywhere. Lovely hotel!

10/10

Exceptional

17 Jan 2026

William

Room was very clean and the staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Kristina

If visiting Rome, this is your hotel!

Leisure Partner

10/10

Exceptional

11 Jan 2026

vivien

Very helpful staff, nice. room, superb breakfast.

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2026

Danah

We thoroughly enjoyed our stay at this amazing hotel! The staff - exceptional.
Breakfast - exquisite.

Thank you for making my mom’s birthday special. We will be back!

Leisure Family

10/10

Exceptional

29 Dec 2025

Donald

This is a clean, well appointed and centrally located hotel. While the rooms could be a little bigger, the location near the Pantheon, Piazza Navona and Campo dei Fiori makes it an excellent choice for a visit to Rome. The staff was uniformly helpful, and the breakfast was included within the room rate. I would book a stay in this hotel again.

Leisure Self

10/10

Exceptional

28 Dec 2025

Marco

Fantastico

Leisure

8/10

Excellent

27 Dec 2025

Amy

Great location, hotel, breakfast, and service. Room was tiny but very clean and well decorated. Next time, I would stay here but never again in the \"annex\" or in a room over the street. It was unbearably noisy above a late night bar with drunken revelers talking, singing, and shouting until 2am.

Business

10/10

Exceptional

27 Dec 2025

Rene

“The hotel and the staff were excellent

Leisure Self

10/10

Exceptional

26 Dec 2025

Raul

Excellent property and the excellent staff and good location

Leisure Family

10/10

Exceptional

22 Dec 2025

Andrew

Great little hotel right in the heart of Rome and in easy walking distance of so many great spots!

Leisure Self

10/10

Exceptional

22 Dec 2025

Robert

This hotel is a gem for a quality stay in the heart of Rome. The breakfast is especially outstanding!

10/10

Exceptional

20 Dec 2025

James

Extremely helpful staff, good location, comfortable and modern rooms

Self

10/10

Exceptional

17 Dec 2025

Bonnie

We will always come back to the Hotel Smeraldo. The rooms are so comfortable and clean. Breakfast is delicious, and the staff is very helpful. It’s also centrally located, which makes it easy to walk everywhere.

Leisure Friends

10/10

Exceptional

11 Dec 2025

BONNIE

We loved everything. The location, the breakfast, the rooms. I could go on and on. Bottom line is that we’ll always stay there when we go to Rome .

Leisure Family

10/10

Exceptional

29 Nov 2025

kimberly

Fantastic location with amazing staff at reception! Would highly recommend this hotel.

Partner

10/10

Exceptional

29 Nov 2025

Natalie

I really enjoyed my hotel stay. I was in a single bed room and though it was small it was the perfect size for one person. It was clean and the staff was very kind and helpful. The only thing that may be a problem for others is you could hear everything going on outside and through the walls. I am heavy sleeper so it wasn’t an issue for me. The location is great. I was able to walk everywhere I needed to go easily and there are great food options near the hotel. I would stay here again when I visit Rome again.

Self

10/10

Exceptional

28 Nov 2025

Luigi

Incredible stay at this property. From the moment I arrived I was enthusiastically greeted by the front desk, given all of the information I needed and was given a room. The room was clean, and spacious with very comfortable bedding. The breakfast in the morning was top notch with an excellent selection of tasty food. The front desk staff greeted me by name when I came down and asked how my stay was. While walking out of my room even the house keeping staff asked how I slept, if I ate breakfast and how my overall stay was. Truly felt like a family and not a business.

Leisure Self

10/10

Exceptional

22 Nov 2025

kellie

The breakfast was amazing. The rooms were very clean.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Russ

Great breakfast. Friendly staff. Clean room. Outstanding location. Highly recommend ...

Leisure Partner

10/10

Exceptional

21 Nov 2025

Wendy

My second time staying here - the staff are incredible, nothing is too much trouble, I was even personally escorted to a nearby restaurant on my first night as it was late. I had a “solo traveler” room with a balcony and it was perfect, the bed was comfy (a queen size) the shower was fantastic and the balcony was the perfect spot to chill. The breakfast buffet is very extensive and caters to all tastes, the pastries from Riscioli are so good and the coffee cannot be beaten. The location is superb with Campo di Fiori, Piazza Navona and The Pantheon within 15 minutes (maximum) walking distance, beautiful side streets, restaurants on the doorstep and everywhere felt safe and welcoming - can’t wait to return here and to the beautiful city of Roma

Self

10/10

Exceptional

20 Nov 2025

Susan

Good overall

Leisure Family

8/10

Excellent

18 Nov 2025

Maria Cynthia

Clean room and bath; breakfast room impressive; efficient staff; good location. The only setback is our room is too small and pricey. We can hardly move around our room for 4 nights. Grateful that the bed and beddings were clean and comfy.

Leisure Family

10/10

Exceptional

13 Nov 2025

Amy

The location was really neat, tucked in on a small street. The staff were very courteous and helpful. The room was clean, well furnished and cozy. The breakfast buffet and espresso was excellent. Thank you!

Partner

10/10

Exceptional

11 Nov 2025

Jovelyn

Very nice place to stay. Everything good from staff, food, cleanliness

10/10

Exceptional

08 Nov 2025

David

Excellent choice for the busy traveller.

Leisure Partner

10/10

Exceptional

07 Nov 2025

lavena

Love this hotel! Small rooms but oh so nice. Has everything you need, comfortable beds, nice shower etc..
Very clean and well maintained. The breakfast is the best!

The rooftop bar is so charming!

The people at the desk are very helpful and courteous.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Jonathan

The hotel location was central for our needs. Although the room was small it had enough space to not feel too cramped for two of us. The breakfast assortment was fantastic and the overall staff is very friendly and helpful. Roscioli is just a few steps across the hotel and they have good pizza. I would stay here again.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Gursimrat

Loved everything there . Staff was super friendly and helpful. Clean , great location and excellent breakfast

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Valerie

Everything was great - staff, room, location and the roof garden was an amazing place to spend some quite evening time after a great day in the bustle of the city.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Mary Jane

Very nice stay. Smooth check in. Very good location to major sites. Great restaurants clise by.

Partner

10/10

Exceptional

03 Nov 2025

STANLEY

All of the staff at the Hotel Smeraldo were friendly. The Filipino housekeeping lady, that was always keeping the lobby area clean, was so sweet & kind. She always greeted us & made us feel welcomed. Their morning breakfast was delicious--we especially enjoyed the cappuccino & maritozzo! The hotel's location was excellent, we walked to nearly every venue, Colosseum, Vatican, Pantheon, Jewish Ghetto, Spanish Steps, Piazza Navona, Borghese Gallery & Villa, Doria Pamphilj gallery, Travestere & Testaccio from there. We'd definitely stay there again if we visit Rome again. We loved the Hotel Smeraldo & Rome.

Leisure Family

10/10

Exceptional

03 Nov 2025

Ram

Excellent location for our trip, clean, modern, excellent breakfast and very helpful and friendly staff. The only note is that the room was small, yet that was expected

10/10

Exceptional

03 Nov 2025

Sheree

Amazing and wonderful time!

Partner

10/10

Exceptional

03 Nov 2025

Mary

Great hotel, best location, staff very friendly. The breakfast was the best. Stayed in a balcony room and loved it, small but very clean and quiet. Roof top terrace was lovely with great friendly staff!!

10/10

Exceptional

02 Nov 2025

Jenny

Excellent. Best location to stay in. Rooms are clean and service is great. The Roof Top Terrace is lovely and the staff exceeded our expectations. A visit to the Roof Top Terrace is a must.

Leisure Partner

10/10

Exceptional

01 Nov 2025

David

The staff are absolutely top notch, the whole hotel is very clean, the beds are comfortable and the included breakfast was excellent with lots of choice.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Susan

Yes

10/10

Exceptional

31 Oct 2025

Susan

All was great but we left our meds in be frig

Partner

10/10

Exceptional

31 Oct 2025

Grace

Super location
Staff very friendly and professional
Room very clean and breakfast was fantastic

Leisure

8/10

Excellent

28 Oct 2025

Richard

Friendly staff

10/10

Exceptional

28 Oct 2025

Susan

Clean, staff is great, location perfect & accommodations great.
Great Hotel

Leisure

10/10

Exceptional

27 Oct 2025

Melinda

Wonderful, clean hotel in the heart of the historic center of Rome, everything within walking distance! Excellent breakfast and friendly, helpful staff. Standard Rooms are small but comfortable and quiet. Even though there was a lot of activity in the street outside our room we never heard any noise unless we opened the window. We had a great stay and would definitely stay again next time we visit Rome!

Partner

8/10

Excellent

24 Oct 2025

Debbie

Pleasant staff. Great neighborhood. And beautiful accommodations.

Leisure

10/10

Exceptional

22 Oct 2025

Thomas

location location location

10/10

Exceptional

21 Oct 2025

Bruce

Nice location, walkable to many points on intrest

Leisure Partner

10/10

Exceptional

20 Oct 2025

Terry

We have stayed here before and they staff and facility are top notch. Definitely recommend this hotel..

Leisure Family

10/10

Exceptional

20 Oct 2025

Wayne

Location, location, location. Clean, quiet, friendly with great service.

Partner

10/10

Exceptional

19 Oct 2025

Patti

Clean snd freshly remodeled. Stayed in the annex which was very private snd quiet. Everything was very clean and comfortable. Room was small and a bit hard to manage with multiple suitcases. Staff was super friendly and accommodating and helpful with directions snd ordering cabs. Great stay!!

Leisure Partner

10/10

Exceptional

19 Oct 2025

John

Great location for shopping & close to main attractions.
Breakfast was a great variety, cappuccino was perfect. Drinks & appetizers on the rooftop bar were great. Our server was very pleasant and offered great information to use during our stay.
Room was small, but would stay here again.

10/10

Exceptional

18 Oct 2025

Brittany

The breakfast and espresso bar was amazing. I wish we could have had more time to enjoy.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Matt

Everything was truly wonderful. The food, the staff, the atmosphere, the terrace bar.

We would be more than happy to stay here every time we come to Rome

Friends_and_family Friends

10/10

Exceptional

17 Oct 2025

Melissa

We had a wonderful experience with Hotel Smeraldo. Great location to major historical sites. Many dining options close by. Small room but Very clean. We would definitely stay again.

Leisure Partner

10/10

Exceptional

14 Oct 2025

judy

Great

10/10

Exceptional

14 Oct 2025

Fraser

Fabulous hotel and staff

Partner

10/10

Exceptional

13 Oct 2025

Donald

Rooftop bar was very special and breakfast was exceptional. Staff was very friendly and helpful. This hotel is a hidden gem.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Anthony L

Beautiful little boutique hotel very clean and wonderful staff all the way around. Breakfast was great including the wonderful barista. Excellent location and walkable. Everything else the front desk will happily arrange transportation for you. We will definitely come back next time we're in Rome. Thank you!!

Leisure Partner

10/10

Exceptional

11 Oct 2025

Jennifer

The staff was kind enough to accommodate early check in shortly after arriving via hotel arranged transfer. We relaxed while waiting with amazing cappuccinos! We enjoyed morning breakfast. The hotel was walkable and had easy access to a lot of the sights in Rome.

Leisure Partner

8/10

Excellent

10 Oct 2025

kENNETH

The hotel is in a great location. The rooms are clean but very small. The staff were very friendly.

10/10

Exceptional

10 Oct 2025

MICHAEL

Location cannot be beat.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Carrie

Traveling with family, we had 3 rooms. One was superior and the other two were comfort. The comfort was slightly smaller but otherwise they were all the same.
The front desk was friendly and welcoming and always willing to help out with a recommendation. The rooms were spotless, as were the common areas. Breakfast was good and the coffee was outstanding. They source their bread from the bakery across the street and it is amazing. Cute rooftop bar with very friendly staff. Highly recommend!

Leisure

10/10

Exceptional

07 Oct 2025

Kimoy

Lovely clean and comfortable room.

Self

10/10

Exceptional

07 Oct 2025

Melanie

Excellent location, friendly staff, right in the heart of historical Rome, and a two minute walk from Camp de Fiori - what’s not to love? Rooms are well appointed loved the balcony and the solarium.

Business_and_leisure Friends

10/10

Exceptional

04 Oct 2025

Yvette

the hotel was spot, the breakfast was delicious, and the location was most convenient to walk to so much while in Rome.

Partner

10/10

Exceptional

03 Oct 2025

Andrea

Room was clean, staff were amazing. Selection at breakfast was good (I am vegan so limited options). Walking distance to a lot of places.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Maria

The room was super clean and comfortable. Great amenities. Breakfast delicious. Staff very helpful. Arranged taxi to airport. Great location to everything. Will definitely stay here again

Leisure Family

10/10

Exceptional

02 Oct 2025

Felicity

We enjoyed our stay and would stay again. The employees on the rooftop bar were awesome and food was very good. Rooms were clean and front desk staff was very nice as well.

Leisure Partner

8/10

Excellent

26 Sep 2025

Eric

Very nice hotel. Central location.

Partner

8/10

Excellent

25 Sep 2025

DOMINICK

Breakfast was excellent, eggs kind of sucked, runny not cooked enough, but the rest was great, no Barista but the machine were okay. Rooms were small but very clean, pool great, restaurant was very good. Service was excellent close to Coliseum, churches and superb Restaurants. People very friendly. You'll love it

Partner

10/10

Exceptional

23 Sep 2025

George

A really great hotel in a great location. Our room was clean, well appointed, and very quiet. Plus, all the hotel staff were very professional and extremely helpful with tips for exploring the city. This hotel is a real gem.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Carolyn

Super Smeraldo

Absolutely love this hotel.
Staff are wonderful.
Breakfast is excellent.
Rooftop bar is lovely.
Room clean & bed comfortable
Shower works well & water hot
Close to restaurants & very walkable.

Partner

6/10

Pleasant

19 Sep 2025

Louise

Room too small

Leisure Partner

10/10

Exceptional

18 Sep 2025

Paul M

A very nice, clean, and modern hotel in the center just around Campo de Fiori. The staff are friendly. We enjoyed having drinks at the rooftop garden.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Lynda

I liked the central location and the modern room with very helpful staff

Leisure Family

10/10

Exceptional

17 Sep 2025

Christa

The location of hotel Smeraldo was fantastic! Very central location to key sites. Close to many neighborhood restaurants! The reception staff are over the top attentive, friendly and super helpful!!! Would highly recommend!! Have stayed here on 2 occasions ourself!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Allison

Fantastic home base for exploring the center of Rome. The staff was amazing, super helpful, and accommodating, and I would not hesitate to stay here again. I have lived in and been to Rome many times, and this was the perfect mix of location, size, safety, and amenities. The front desk staff (esp Massimo) was beyond friendly and helpful! Wish I was still there.

Leisure Self

10/10

Exceptional

14 Sep 2025

Clifford W

Great Stay!

Excellent location. Easy walk to mostly all of the famous attractions; Vatican City and the colosseum are about a 30 min walk. Breakfast was excellent…. great selection and quality. Rooms are small, but clean and nicely furnished. Loads of dining options and retail just outside the entry. Staff is very helpful.

Self

10/10

Exceptional

12 Sep 2025

carol

Love this hotel

Great hotel - loved the location!! 5 minutes to Campo fiori and the market; 10 mins to Piazza Navona, 15 to the Trevi fountain (all walking). Everyone was very friendly. The rooftop bar had the best drinks and a great staff! Highly recommend

Friends_and_family Friends

10/10

Exceptional

11 Sep 2025

Christina

Wonderful stay! The staff was kind and helpful. Great location to city, shops and restaurants. Very nice rooftop patio.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Jessie

Friendly stafg

Leisure Family

10/10

Exceptional

03 Sep 2025

Anthony

AMAZING HOTEL!

Our stay at this hotel was truly incredible! It is a beautiful hotel in a great location, we were able to walk to EVERYTHING! I would also like to give a shout out to Leonardo at the front desk, he was incredibly kind and made us feel SO welcomed, he had us smiling from the second we walked in and truly made our stay memorable! We will definitely be returning to this hotel again

Partner

10/10

Exceptional

02 Sep 2025

Jeffrey

Loved everything! If you were wanting a recommendation the bed pillows could be softer instead of flat and hard.

Leisure

10/10

Exceptional

30 Aug 2025

Great service and cute hotel close to everything! Reasonable prices. Only complaint—the bed. Two twins pushed together that didn’t want to stay together! Would stay here again.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Michael

Pros: very friendly staff, centrally located, great breakfast
Cons: the room was very small & asymmetric (slanted walls which made it very cramped), the a/c would come on & off every few minutes followed by a loud noise after turning off, made it very hard to sleep. There was black mold in our shower.

Partner

8/10

Excellent

28 Aug 2025

Bruna Maria

Staff was really nice.

Leisure

10/10

Exceptional

26 Aug 2025

Andrea

Loved our stay at this property. Conveniently located. Staff very friendly. Great breakfast. Definitely would stay here again!

Leisure Partner

10/10

Exceptional

26 Aug 2025

Beth

Great stay at Hotel Smeraldo

Everyone was super friendly. And helpful when we needed to get somewhere they gave us great directions and good advice. Everything was very convenient and the breakfast was absolutely amazing.

Partner

10/10

Exceptional

25 Aug 2025

Stephen

An excellent hotel in a perfect location near to the restaurants and the bustling travestere area. There is a wonderful market close by and lots of independent shops and food outlets. The river is very close too with its night time bars and market stalls.I could not fault the hotel, the location and the staff, and we absolutely loved Rome.

Leisure Family

10/10

Exceptional

25 Aug 2025

Sameh

Excellent hotel and staff
Service were great

Business Friends

10/10

Exceptional

24 Aug 2025

Alberto

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