Name: Villa Mentone Hotel
Address: 11 Park Road Eastcliff Promenade Isle Of Wight, Shanklin, PO37 6AY, GB

Villa Mentone Hotel

Isle of Wight · United Kingdom

11 Park Road Eastcliff Promenade Isle Of WightView location

20 reviews shown

8/10

Excellent

11 Jul 2026

Adrian

A very well run hotel with most aspect being excellent. Clean, comfortable room, decent crockery and consistent food quality.
Very few negatives but the stairs carpet could have seen service in Pompeii, it was that old and seemingly dirty.
A lift would be nice in a 5 story hotel but may be difficult given the age and design of the building.
Overall, a lovely stay

Partner

10/10

Exceptional

06 Jul 2026

Steven

the breakfast menu was fresh and very nice.

Partner

4/10

Poor

26 Jun 2026

Stuart

Room wasn’t to the standard I’m used to bathroom door wouldn’t open fully as it hit bed. Overall room quality was acceptable but small touches let it dow like curtains had crumbling backs which fell on floor when opened. I kept them shut during stay only opening them when leaving. Musty smell in room drawers smelt like that’s well which transferred onto my clothes kept within them causing me to go to Newport and buy new items for my holiday. It’s cheap for a reason and I wouldn’t recommend this hotel to anyone else.

Self

2/10

Poor

05 Jun 2026

Lisa

The hotel is in a great location, it’s clean enough although things like the stair carpet could be replaced as it’s threadbare, but overall clean. The room was one of the cheaper ones, but it’s definitely tiny and the bathroom is awful, no need for a sink that big in such a tiny bathroom. Other than that it’s average.

Sadly, the one star is due to the managers attitude, it’s absolutely disgusting and massively passive aggressive. We were woken by staff late at night as the payment hadn’t gone through…why it wasn’t taken at check in I do not know, why the last night? When we complained the next day, the manager at first apologised and blamed Experian, however Experian didn’t come knocking on my door late at night demanding money. When we stayed we didn’t accept the apology, we were met with a massive passive aggressive response, which just shows that any smiley helpful conversations were just fake. Absolutely no way we’d go there again with the attitude of the manager, absolutely disgusting

Partner

10/10

Exceptional

29 May 2026

Maddy

Super friendly and helpful staff made us very welcome!! Quirky and interesting decor. Perfect location and free parking too. We will be staying again if we come back to IOW! Thank you

Family_with_children

10/10

Exceptional

27 May 2026

Tej

Every thing good

Family_with_children

8/10

Excellent

17 May 2026

Suman

Rooms should be clean

10/10

Exceptional

10 May 2026

Nahid

We had a wonderful stay in Shanklin.
The room was very clean and comfortable, and the staff were friendly and welcoming throughout our stay.

The beach view was beautiful and relaxing, especially in the evening. We also loved how close the hotel was to the national park and nature walks.

Overall, it was a peaceful and enjoyable trip and we would definitely stay here again.

Partner

10/10

Exceptional

10 May 2026

Stephen

Very comfortable staff very helpful and freindly

Self

8/10

Excellent

27 Apr 2026

Derek

Great value for money and a nice vibe from the staff

Self

10/10

Exceptional

16 Apr 2026

Drashti

Its was pleasure stay with it.

Friends

4/10

Poor

12 Apr 2026

Desiree

There was no beach view It was a side window with the ocean in the distance. Walls and doors paper thin and you heard everyone else coming up the stairs and talking. Prepare yourself for no sleep.
Enjoyed isle of wight but won't return to the this accomodation.

4/10

Poor

12 Apr 2026

Jean

The rooms were packed together. I could hear constant noise from 3 other rooms around me - talking very loudly until 2.00am and then starting again around 6.00am. Children ran up and down outside the rooms constantly. It's a shame because the hotel itself was very good.

Self

8/10

Excellent

01 Nov 2025

Charlotte

Balcony view was beautiful. Close to lift to beach.

Leisure Self

10/10

Exceptional

20 Oct 2025

Corrine

Beautiful cliffside location.

Leisure Self

8/10

Excellent

05 Sep 2025

Jill

lovely staff and location, loved the view from the balcony.

Leisure Partner

8/10

Excellent

18 Aug 2025

Verified traveler

Overall experience good with service and cleanliness just room was bit small and congested.

Partner

8/10

Excellent

24 Jul 2025

Andrew

Staff were very good and helpful. Especially the breakfast staff. It was a lovejy little hotel close to buses and trains. Also the lift up and down to the seafront was very convenient. I hope to revisit next year.
Also a special mention to the receptionist on check out. Who checked out the train and ferry tunes for me. I was very pleased with everything.

Leisure

8/10

Excellent

23 Jun 2025

Claire

The staff were friendly & helpful. The bed was comfy. The breakfast was nice.

Leisure Family

10/10

Exceptional

14 Jun 2025

Robert

staff and location