Excellence Suite

Italy , Rome
Rome, Via Della Purificazione 38
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100 reviews shown

10/10

Exceptional

05 May 2026

YINGLAN

Good location , bed is comfortable , staff is nice and helpful

Family

10/10

Exceptional

03 May 2026

KENNETH

Great spot and walking distance to everything. Went to Spanish Steps, Trevi Fountain and Colosseum all within 10-20 mins walk. Would recommend!

Partner

10/10

Exceptional

30 Apr 2026

Vanessa

Great location near the subway and trevi fountain and Spanish steps also great restaurants near by

Family

10/10

Exceptional

30 Apr 2026

Chaz

Thank you for my first stay on my Italy trip ! Staff were super welcoming and helpful. Accommodated my luggage so I could instantly into sightseeing upon my arrival. I stayed in the Vespa room which had the cutest charm. Wish I could have seen the other themed rooms. Will defiantly stay again on my next trip to Rome.

Self

6/10

Pleasant

30 Apr 2026

Lilly

Pros - location and has elevator! Clean and did the job for the 3 nights.

Cons - AC worked but would go into standby after what feels 30 minutes. I had to repeatedly use the “turbo” mode throughout the night because room would get stuffy and this is only spring time. Did not get great sleep because of this. I didnt open windows because of mosquitoes as i am prone to ++ bites and ++swelling

Partner

8/10

Excellent

28 Apr 2026

Dan

This hotel has staff there 9am to 6pm but were able to accommodate a late arrival through a clear whatsapp message. They were very accommodating in holding my backpack for 3 days at no charge while I traveled light to Napoli and Pompei. Much appreciated!! Great central location.

Self

8/10

Excellent

28 Apr 2026

Michael

Excellent air conditioning. Very small room.
Great location. Strongly recommend the Cafe Bernini at the bottom of the street for breakfast

Self

8/10

Excellent

24 Apr 2026

Rosalba

Safe neighborhood, good restaurants and attractions, quiet 👍

Family

2/10

Poor

24 Apr 2026

Abhishek

Avoid staying here. They call it a suite setup but their amenities date back. Their toilets are stripped and mouldy.
Cleaners do a good job at cleaning but they cant strip off and makeshift what needs renovating.
The reception didn’t help provide us an alternative, as the options that their are to choose from are all dated, in bad condition and mouldy toilets.
Avoid. They charge good price, but what you get is pretty awful.

Family_with_children

8/10

Excellent

21 Apr 2026

Robert

Friendly staff and a great location.

10/10

Exceptional

19 Apr 2026

Mehdi

I’ve been staying at this hotel for the last 3 years! Always great and the location is awesome. Staff is always helpful especially Kevin, he’s just the best!

8/10

Excellent

19 Apr 2026

Sean

Very helpful staff, really good location, and good prices.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Nancy

Great location, mostly very quiet. Short walks to Spanish Steps, Trevi Fountain, and Coliseum. Nothing special in terms of linens, towels, bed was really stiff…
Staff very helpful.
If you stay in the “attic” the room and bath are spacious but there are two additional flights of stairs as the lift doesn’t go all the way to the top floor and there is a flight of stairs within the “apt”.
We didn’t need the heat pump in early April, but you will have to make sure the skylight is closed by staff if you want to heat or cool the room.

Partner

10/10

Exceptional

13 Apr 2026

Tiffany

Great spot and within walking distance to a lot of you understand the back roads in Rome. Very authentic. Couldn’t figure out how to get the tub to get hot, but otherwise great place. Expedia has breakfast included in the listing and that’s not true. Not the location’s fault, but don’t book this expecting breakfast. Staff very helpful. Very Roman feel to it.

Partner

10/10

Exceptional

11 Apr 2026

Stephen

Very convenient to the metro line as well as taxi stand.

10/10

Exceptional

10 Apr 2026

Regan

Room was in good location for walking - comfortable rooms. Great price

10/10

Exceptional

05 Apr 2026

Dawn Marie

The rooms we clean and modern. There is a refrigerator and kettle which was a wonderful bonus. The location is excellent. It is so centralized to walk everywhere. I wouldn’t hesitate to recommend or return. We enjoyed our stay.

Partner

8/10

Excellent

03 Apr 2026

Frances

Staff were so nice, especially Kevin and Viviana. Very well located. Prefect spot and quiet

Family

10/10

Exceptional

02 Apr 2026

Jaime Malit

A little difficult to enter the property to check in. Overall, we were happy with the property.

Family_with_children

8/10

Excellent

02 Apr 2026

Raymond

Although I was initially off-put by the lack of a lobby and no obvious way to enter the property, it wound up being a good experience. I had a \"deluxe\" room which was spotlessly clean and had been recently renovated. The property is really 2 very old buildings which have been combined, so there is a mix of modern updating with some very old fixtures. etc. If you need front desk help 24/7, this is not for you since the front desk is only staffed from 9:00 to 6:00. The elevator is very small, but new and functional (on the outside of the building!). The location is the hotel's best feature--one block from the Metro and walkable just about anywhere within 30 minutes or less.

Self

8/10

Excellent

01 Apr 2026

Genevieve

Great location, Room was not the one that was pictured, but it was fine for 1 night. Bed was comfy and good shower.

Friends

10/10

Exceptional

27 Mar 2026

Fury

Room was spacious and clean, air conditioning and all amenities worked well, within walking distance to the Trevi Fountain.

Partner

10/10

Exceptional

24 Mar 2026

Christopher

Well recommend

10/10

Exceptional

18 Mar 2026

vanna

Very clean, newly remodeled room . Very nice well maintained property . Excellent location close to everything . . Very helpful front dest . Woud stay there again

Self

2/10

Poor

17 Mar 2026

Sherry

The room itself was decent. However, the clerk was useless! Our room was on the second floor and someone on the third floor was loudly banging for over an hour at one time!! And every morning at 5:30 am for the entire four day stay, the banging began and woke us up every morning! On the last night the banging started about 4:00 in the afternoon and continued for over an hour! When I went down to complain, the clerk just gave me a card and told me to call the number. I reached out to executive suites through Expedia because the number was no good on the card, when I did I got no response from them until the next day. And the response was they were sorry for the inconvenience!! DO NOT STAY HERE if you want rest and sleep!! TERRIBLE!!

4/10

Poor

11 Mar 2026

James

Difficult to access out of hours , area is good

Friends

10/10

Exceptional

09 Mar 2026

Elam

Amazing Staff, Great Location, Fun Rooms!

Self

4/10

Poor

09 Mar 2026

Mariana

What hot tub??

Partner

10/10

Exceptional

09 Mar 2026

matthew

It was wonderful. We were able to check in early which we really appreciated! The front desk helped with hotel transfers which made life a little less stressful on our long travel days. The location is amazing! A short walk to everything. The beds were comfortable and we slept great. It was quite too. The only thing was there was a sewage smell from our bathroom and if you left the bathroom door open the whole room smelled. The front desk offered to move us which we really appreciate because it was a weekend and no plumber could come. My husband ended up closing all the drains and that pretty much got rid of the smell. We didn’t move because we actually really liked the room and had already got settled. So it worked out! Overall, amazing place. We would for sure go back and would recommend!!!!

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

victor

Good place and customer service.

4/10

Poor

08 Mar 2026

Charles

Very loud, no sound proofing between rooms, elevator beeps through the night, not a good nights sleep. Location is great and room was clean.

Partner

10/10

Exceptional

07 Mar 2026

Donald

Great location, essy walking distance from many sites and restaurants

Partner

10/10

Exceptional

03 Mar 2026

Linzi

Perfect location, room was lovely had no dealing with the staff but would visit again

Partner

10/10

Exceptional

25 Feb 2026

Nicole

Clean room, spacious room, quiet, and very convenient location

Family

8/10

Excellent

23 Feb 2026

Iasiff

Nice room, good size, cleaned everyday with fresh towels.
Lacks storage space as only a wardrobe in the room.
Rooms supposedly soundproof but unfortunately this wasn’t the case.
People in the apartment above us were very noisy from approx 6:30am every morning with feet stomping, chair scraping on the floor, water constantly running and children shouting.
WiFi hit & miss, to the point we didn’t have any for the best part of 2 days.
Also couldn’t receive mobile signal in the room either so made things difficult when we were looking for restaurants or routes etc
Staff were friendly and available

Partner

8/10

Excellent

23 Feb 2026

Juan

The cleanliness of the room was good. The reception closes at 6pm so if you arrive later than that to check in make sure to follow the instructions that are sent to a WHATSAPP as a text. The staff was friendly. The best part of this hotel was the location hands down; shops, bars, restaurants, and sites. Overall I would highly recommend it.

Friends

8/10

Excellent

23 Feb 2026

Arianna

It was clean, a little daunting since I was picturing “American Hotel” but still very nice. The little tiny elevator was an experience and the fact it only went up to the 3rd floor was kind of rough. The room was so small, I’m happy it was only me and my husband. The people were very responsive on WhatsApp to any and all my questions the location was amazing lots of good eats just around the corner with waffles and omelette options for breakfast. The little balcony was awesome!! I loved standing out there in the mornings and taking it all in. The ac was a lifesaver!! All and all it was amazing!!! Clean room and clean towels everyday with main attractions within walking distance.

Partner

10/10

Exceptional

23 Feb 2026

Tracey

Lovely quirky room everything you need was there . Great location staff really nice and friendly, plus very helpful.

Family

8/10

Excellent

22 Feb 2026

Maluisa

Always clean and neat!

Family

10/10

Exceptional

18 Feb 2026

Michael

We arrived for our check in and were greeted by Kevin who provided excellent service and great suggestions. Room reserved was large, clean with a good sized bathroom. Additional amenities included coffee making appliance and a small fridge. Mattress on the queen sized bed was one of the best we have had on our many travels.
Accommodation is absolutely bang on, close to Metro in addition to walking distance to many sites such as Trevi fountain and the Spanish steps plus Piazza Del Poppalo. We loved the location.

Partner

8/10

Excellent

16 Feb 2026

Kimberly

Room was clean and comfortable. Wish we stayed here longer. Couldn’t control the mini split or close the window.

Tub in the room but no bubble bath or salts.

Partner

10/10

Exceptional

16 Feb 2026

Michelle

Our room was clean and located near so many wonderful sites - all within walking distance!

10/10

Exceptional

14 Feb 2026

Daniel

The hotel was superb, the staff were superb, very accommodating and helpful, allowed us to leave our bags on checkout and check-in and the cleaners very thorough. We stayed in the room with the Sauna, the room was excellent and the sauna and shower excellent. The only issue we had (and this will depend on who else is staying in the hotel) but the walls and ceiling were very thin, and you can hear very clearly in the room the footsteps taken on the floor above as quite a noticeable this and so sleep was disturbed quite frequently. Still 5 stars as this is not the fault of the hotel, and we still had a superb time. The location is ideal too, a 10 minute walk from the Trevi fountain, and very easy to access all the major landmarks on foot. (We also recommend the \"Limone\" shop at the bottom of the street, the lemonade is to die for!)

Leisure Partner

8/10

Excellent

14 Feb 2026

Evelyn Ama

Very clean and beautiful room, serene environment and excellent staff but unstable internet connection but later got fixed.

Business Self

10/10

Exceptional

14 Feb 2026

Edward

The room is very clean and the staff were very helpful. I called them even outside office hours and the responded to me rapidly. Nice stay of my 3 nights.

Self

10/10

Exceptional

13 Feb 2026

Shawn Valentina

Spotless room . Easy walk to shopping, food etc. Helpful staff.

Leisure Self

10/10

Exceptional

11 Feb 2026

Alison

Funky room very clean and very spacious sauna room which looked amazing shame we had no time to try it

Leisure Partner

10/10

Exceptional

07 Feb 2026

Hannah

Central location and easy to reach

Partner

8/10

Excellent

06 Feb 2026

yvonne

Staff was friendly check in was easy as well they do have shuttle service to an from the airport for a fee which is a little pricey but if u don’t want to use the train I would recommend there service not to many of them have that service, my room was nice an clean bed was absolutely comfortable too I would stay here again.

6/10

Pleasant

05 Feb 2026

ELIZABETH

Check in is between 9 & 6. We were slightly later and the hotel did not respond to messages all day leaving us unsure if we would be able to get in. In the end we ran from the train station and got there at 6. Heating did not work and no duvet only sheet and 1 blanket. It was generally fine, Very good location but I would not go again

Partner

8/10

Excellent

21 Jan 2026

Monica

No one showed us how to have heat in the room the first night. I asked for the converter to change and that also took a night to do as well. When I was asking some questions about the hotel and if I could get a taxi to get to the airport the next day, the front desk seemed bothered by my questions. Staff need to have a calmer demeanour.

Leisure Family

10/10

Exceptional

18 Jan 2026

Malisa

The location, view, comfort, and friendly staff made my first stay in Italy wonderful. You can’t beat a beautiful view and close proximity to Rome’s main attractions. I highly recommend this place.

Friends_and_family Friends

8/10

Excellent

15 Jan 2026

margarita

Room spotless, friendly staff

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Allen

Room was clean and very comfortable.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Margaret

Excellence Suite was ideal. The facility was clean and well taken care of. I had a perfect room with a small balcony. And supplies were always replenished. The location is perfect - a short walk away from the top of the Spanish Steps and close to stores and transportation. I wholeheartedly recommend it.

Leisure Family

6/10

Pleasant

03 Jan 2026

Robin

The hotel was clean and beds were comfortable. The location was good— quiet side street right near restaurants, movie theater and stores a bock away. The front desk only had someone working at it during limited hours. I would have liked coverage around the clock. Also our room smelled like cigarette smoke at 6am.

8/10

Excellent

01 Jan 2026

Vincent

Yes

Family

10/10

Exceptional

31 Dec 2025

Betty

Great accomodation. Very friendly staff. Easy walking distance to trevi fountain and Spanish steps

10/10

Exceptional

29 Dec 2025

Lynne

Nice room. Classical decor, warm and quiet.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Mazhar

Good location and clean room

Leisure Partner

10/10

Exceptional

28 Dec 2025

Pourandokht

Great location, Affordable, clean, nice staff. We had a very convenient stay.

Leisure Family

8/10

Excellent

27 Dec 2025

Charles

Nice room with a small modern elevator that takes you above the roof tops of Rome. Great location, near the Spanish steps (be careful of pick pockets), the room deco is not for everyone. Helpful staff.
staff

10/10

Exceptional

26 Dec 2025

Lisa

Centrally located and within walking distance to Spanish Steps, Trevi Fountain, Colosseum, etc. Very close to subway, making travel to Vatican City super easy as well. Room was clean and comfortable. Staff was pleasant and helpful.

Leisure Family

8/10

Excellent

25 Dec 2025

Katherine

Good location. Room is clean and staff was friendly. The only problem was that the hotel staff insisted that we needed to pay more for the local tax portion for our hotel stay than what the original bill through Expedia showed. Note that we stayed at three different hotels in Italy on this trip. This was the only hotel that charged us more than what our reservation shows. Although it was not a lot, we had two rooms so it added up a little.

Leisure Family

8/10

Excellent

22 Dec 2025

Jess

Friendly and helpful staff! Had a lovely balcony with our room with a gorgeous view to have a morning coffee with :)

Leisure Family

8/10

Excellent

18 Dec 2025

Gloria A

The room was cold and no instructions in the room on how to turn on the heater. We asked one of the staff but didn’t show how to.

Kevin one of the staff/ receptionist was excellent. Answering questions and emails in a timely manner. Help us how to navigate around and helped with our luggages. Unfortunately he has to go on vacation.

Leisure Family

8/10

Excellent

15 Dec 2025

Wendy

Everything was good overall. The bathroom was very clean. The location is a bit uphill, but it’s only a 5-minute walk to the metro and bus stop.

Leisure Self

10/10

Exceptional

13 Dec 2025

Simon

The name of the site says it all. Excellence. Awesome service, clean and very presentable room, comfy bed. Room was serviced daily which seems to be becoming more ususual these days. A comfortable walk to most tourist attractions. Would happily stay here again.

10/10

Exceptional

09 Dec 2025

Jennifer

The staff was very nice, the room was very clean and had everything I needed. The hotels location is in a great spot.

Leisure Family

10/10

Exceptional

08 Dec 2025

Phillip Kieran

It was wonderful a truly delightful experience

10/10

Exceptional

07 Dec 2025

Maria Karla Jane

Location is amazing

10/10

Exceptional

06 Dec 2025

Jonathan

I love the space and the way to get in!!! The lady in the front

10/10

Exceptional

05 Dec 2025

Peter

Check in was easy. Didn’t need reception for anything else. We had room 401, lift up to 3rd floor then two flights of stairs but manageable. Room was small but enough room for two people, bathroom was really big with decent shower. Nice comfy double bed. Added bonus was a small veranda over looking gardens below. Great location, Spanish steps and Trevi fountain within a 10 minute walk. Overall a great place to stay at a great price.

Partner

10/10

Exceptional

05 Dec 2025

JOANN

This is my second time staying here, and I would definitely do it again. Central location, easy online check-in, super clean, and the bed, pillow, and duvet are very comfortable.

Leisure Friends

8/10

Excellent

02 Dec 2025

Juan

The clerk very gentile and efficient. The room don’t have space enough for accomodate al the ítems regulary used during a trip

10/10

Exceptional

01 Dec 2025

Schakira

Excelente ubicación a pasos de la Fontana de Trevi, ideal para caminar y disfrutar de Roma. La habitación estuvo cómoda y la limpieza fue impecable todos los días. El personal amable y atento. Perfecto para una estadía práctica y céntrica. ¡Lo recomiendo totalmente!

Leisure Friends

10/10

Exceptional

30 Nov 2025

Kelsey

Very nice and helpful staff. The room was recently renovated and looked great. The only issue I had, which someone else might be more upset about, is the bed was very hard and not the most comfortable. It was ok for me for my use.

Leisure Self

8/10

Excellent

30 Nov 2025

Aude

The price stipulated upon booking, wasn't the same at my arrival, I believe they should specify if there's a price increase

Business

10/10

Exceptional

29 Nov 2025

Destiny

Nice staff, clean room

10/10

Exceptional

28 Nov 2025

Adelina

Clean, a bit noisy but that’s to be expected in Rome

10/10

Exceptional

28 Nov 2025

Mariajose

Nice and clean

10/10

Exceptional

28 Nov 2025

Lola

Clean room, great location, helpful & kind staff.

Leisure Family

8/10

Excellent

27 Nov 2025

Denis

Good room clean nothing bad to say

Leisure Friends

10/10

Exceptional

25 Nov 2025

Kacie

Very easy check in/out. Hotel and room were very clean and was not too hard to access with a lot of luggage. Location is amazing, the street is quiet but it is surrounded by great dining options and very close to metro/ bus stops.

Leisure Family

10/10

Exceptional

25 Nov 2025

Jerry

Clean room great service!

Leisure Family

10/10

Exceptional

22 Nov 2025

Abelardo Luis

N/A

Leisure

6/10

Pleasant

20 Nov 2025

Paul

The room was on the fourth floor. The elevator only goes to the third floor. Therefore when you show up with heavy luggage, it’s not fun, specifically if you’re up there in age. However the loft was very cozy and nice. All amenities where available except no facecloth. Staff was good. Shuttle was 95 euros from hotel to airport. Staff only avalable from 09:00 to 18:00.

6/10

Pleasant

20 Nov 2025

Romeo Medrano

WiFi connection is very very weak.

Leisure Family

6/10

Pleasant

18 Nov 2025

Julieta

We were surprised that we got a very tight room and I had to ask for shampoos and lotion because it did not come automatically.
Also there was a flight of stairs we had to climb one floor up to go to the room and we are an older couple which made it inconvenient

Leisure Partner

8/10

Excellent

17 Nov 2025

April

Basic room but great for the quick stay in Rome. Close to Trevi Fountain, shopping, and restaurants. Parking garage just a few minutes walk away from the location. Very friendly staff upon check in and check out. Would recommend for someone looking for a reasonably priced, no frills but comfortable type of place. I would stay here again.

Leisure Family

8/10

Excellent

16 Nov 2025

Alex

Staff very helpful n friendly; rooms very clean elevator to 3 rd floor works perfectly

Leisure

10/10

Exceptional

13 Nov 2025

Marcus

Yes very comfortable bed

Self

10/10

Exceptional

12 Nov 2025

Martha

Great place, friendly staffing, amazing location. Metro was close. Restaurants and stores at walking distance! Love the theme rooms!

Leisure Family

8/10

Excellent

11 Nov 2025

Jacqueline

The staff were wonderful. Very helpful and accommodating. I had the room with the bathtub. The bed was very close to the floor and a little hard for my taste. But after a busy day in Rome it didn’t really matter. The water flow for the bath is very slow so it takes a long time to fill. Overall a nice stay.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Mark

Room was very clean. Very spacious and the verandah was a great extra. Bathroom was spotless and great shower

Leisure Partner

10/10

Exceptional

05 Nov 2025

Jorge

Yes everything was perfect , I would definitely stay here again.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Luzviminda

Clean room , staff friendly , very accessible to tourist sites and dining . Very convenient!

10/10

Exceptional

02 Nov 2025

Diana

Room, cleanliness, friendly and helpful staff . Fantastic location

Leisure Family

6/10

Pleasant

02 Nov 2025

Olivier

The room was ok although the decoration was not our favorite. The bunkbeds were a bit noisy too. Location is in my opinion a very good one We had very little interaction with the reception but again, it was ok when we had.

Leisure Family

8/10

Excellent

01 Nov 2025

Melanie

Nice, big rooms and great stay! Location was good and staff was friendly: very tiny bathroom in reception if you’re looking to change after getting in from your flight but that’s the only negative I can think of. Go to Frashchetta down the street for dinner, you won’t regret it!!

Leisure Partner