Name: Eden - Dorchester Collection
Address: Via Ludovisi, 49, Rome, 00187, IT

Eden - Dorchester Collection

Rome · Italy

50 reviews shown

10/10

Exceptional

19 Jul 2026

Erika Garcia

Incredible place to stay in Rome. Extremely polished customer service. Front desk superb, concierge superb. Worth every penny. They even offer me a private room to watch the World Cup semifinal. I will be back next time I am in Rome. Cheers, job well done!

Family_with_children

10/10

Exceptional

25 Mar 2026

Giuseppina

The hotel staff was so helpful and kind. They went above and beyond! Hotel was incredibly beautiful we stayed for Christmas 🌲

10/10

Exceptional

11 Dec 2025

George D.

Outstanding service in a beautifully appointed and immaculately maintained property. Loved the views from the 6th floor dining room. Francesco and Dimitri were standouts as gracious servers at breakfast.

Leisure Friends

10/10

Exceptional

17 Oct 2025

Jenny

Truly luxurious and staff are so welcoming

10/10

Exceptional

08 Oct 2025

Alina

From the moment we arrived, we were greeted by the most welcoming staff. The hotel is immaculate, the rooms are spacious and *extremely* clean. I’m a neat freak and have to say this room and the cleaning ladies did not disappoint with their attention to detail in making sure the room was always clean, towels replaced and everything neatly folded in its place. We travel with a lot of outfit options and the closet space was perfect. There are two full closets with lots of drawers and a ton of space to store your belongings.
The rooftop restaurant where we ate lunch when we arrived, was superb. Pricey, as expected, but outstanding. The same restaurant offers breakfast buffet in the morning and that was wonderful as well. Nice selection of fresh fruits, cheeses and charcuterie, as well as many fresh bakery items, eggs, etc. Don’t even get me started on the service level. Every single person that works for the hotel, was absolutely wonderful and pleasant. Everyone smiles, greets you and treats you like you are the most valuable customer. We travel a lot and love good food and great service, this by far exceeded my expectations! The concierge team was awesome and beyond helpful - I give them 10 starsOh and lastly, I must mention - the rooftop bar was superb for drinks and they serve beautiful hors d’oeuvres and olives/chips to accompany your drinks. The bartender made us the best cucumber martini! Anyways, if you are coming to Rome and want 5-star hotel service, look no further!

Partner

10/10

Exceptional

23 Sep 2025

Robyn

It was a fantastic experience for the entire stay of 4 nights. The Only thing we would like to suggest is that the toilet and bath tub area needs a door to keep some privacy.

Partner

10/10

Exceptional

14 Jul 2025

Massoud

Great location, outstanding hotel and excellent service

Business_and_leisure Family

10/10

Exceptional

19 Mar 2025

Westley

Fantastic stay!

Lovely hotel, well situated, staff couldn’t have been any nicer. The bar has great cocktails. The bed was so comfortable. Couldn’t recommend more

Partner

10/10

Exceptional

25 Sep 2024

Michelle

We loved everything about this Hotel! We absolutely cannot wait to come back!! It was next level and we loved the staff!! Great location too!!

Partner

2/10

Poor

08 May 2023

Harry

The sixth floor restaurant on our final evening was a disaster. The Wine as listed,for which we waited 15 minutes,
come before we were told it was unavailable.We asked if lobster on the menu was available and assured it was. We waited twenty minutes before being told it was not as well as the mushroom dish on the menu.Apart from the starter the rest of the meal was inedible as it lacked presentation and was overcooked.
The dessert was availble on a table and one had to fetch it ourselves,we declined.

Finally we asked for a Macallan whiskey and we were told it had run out of stock.

I asked the staff of the restaurant manager to come but he never arrived and hence I went to reception and spoke to the Hotel management. They then refunded part of the meal and aplogised profusely.

Business_and_leisure Partner

10/10

Exceptional

13 Oct 2022

Haani

Excellent stay.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2022

Juliet

Roma beautiful hotel with spectacular restaurants

Beautiful hotel with amazing details. I would suggest eating at both of their restaurants on the 6 floor. Incredible views and atmosphere from the restaurant.

They have great attention to detail and provide excellent service. The Junior suite is a little small with a nice view if you can upgrade to the Classic Suite I would recommend the upgrade or to stay in a classic room.

10/10

Exceptional

14 Aug 2022

Awais

One of the best

Best of the best in every way. In a quieter location though but everything great

Friends_and_family Family

10/10

Exceptional

18 Dec 2021

Verified traveler

Amazing Stay

Amazing Stay

Self

10/10

Exceptional

22 Aug 2021

Verified traveler

Beautiful hotel

Leisure Partner

10/10

Exceptional

27 Feb 2020

Abdulla

I visited the hotel to celebrate honeymoon, very special and excellent hospitality, awesome experience, clean and nice suite.

Leisure Family

8/10

Excellent

25 Dec 2019

Vince

I had been tracking tickets to midnight mass for over two weeks and when I arrived no tickets. The conseign was call me in 40 minutes and never did! I returned only to find out he left for the day. I placed my trust the tickets would not be a problem. It was...nice hotel but not sure I would trust their word.

Leisure Family

8/10

Excellent

23 Dec 2019

Verified traveler

A very central location with friendly staff.
I will return❗️

Leisure Family

10/10

Exceptional

09 Oct 2019

Verified traveler

A beautiful hotel with the most amazing staff.
Our room was beautiful and breakfast was great too. The views across Rome while eating breakfast were outstanding. The hotel was peaceful and in a great location.

Leisure Family

10/10

Exceptional

23 Sep 2019

Richard

Our stay at Hotel Eden was perfect. Loved the rooftop restaurant. Loved the friendly staff who went out of their way to may our stay great.

Leisure Partner

10/10

Exceptional

22 Sep 2019

ANTHONY

The best of all worlds

A mixture of traditional and modern come together to make for an excellent experience. This property is newly renovated and every detail is perfect. Also the staff is helpful and welcoming.

Friends_and_family Family

10/10

Exceptional

14 Sep 2019

Martine A.

Elegance and perfection

Elegant hotel in the heart of Rome.
Beautiful roof top restaurant and bar terrace. Perfect place to watch the sunset.

Partner

10/10

Exceptional

08 Sep 2019

Verified traveler

This hotel is a gem. Outstanding service, spotless beautiful rooms and bathrooms. Concierge services amazing. Truly felt valued as guest. Beautiful view from their bar. All staff impeccably dressed and groomed. A great experience. Jolanta schwartz.

Friends_and_family Partner

10/10

Exceptional

08 Aug 2019

Vered

Excellent !

It was a wonderful experience. The room was very clean. The bed was extremely comfortable. Great location. Staff was great.

Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Excellent excellent excellent excellent excellent excellent

Leisure Family

10/10

Exceptional

02 Aug 2019

Verified traveler

1st class, Luxury, 5 Star all the way!

Amazing start to finish. Beautiful place, great location, most comfortable mattress ever.
1st class, luxury, 5 Star all the way!

Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

Very elegant hotel, the staff was top notch and everyone was so polite and caring

Leisure Family

10/10

Exceptional

25 Jun 2019

Verified traveler

The service was excellent, particularly at the restaurant on the top floor and concierge. The bathroom is unexpectedly so spacious. The view from the restaurant on the top floor is fantastic.

Friends

10/10

Exceptional

17 Jun 2019

Verified traveler

Great Location, nice design, cleanliness and great colors

Leisure Family

10/10

Exceptional

13 Jun 2019

OeiLanSiem

Very luxurious, have beautiful scenery, clean, good service, good food. It’s really worth for the price

Leisure Family

10/10

Exceptional

06 May 2019

Jim

Even as a frequent traveler, I have to say that this was the finest hotel experience ever. Impeccable hotel, room, and outstanding service from staff who seem genuinely happy to be there.

Leisure Partner

10/10

Exceptional

05 May 2019

Verified traveler

Loved it all, service and people amazing.
Concierge were extremely helpful in booking tours and dinners!

Leisure Partner

10/10

Exceptional

13 Mar 2019

Verified traveler

Beautiful property 9th exceptional service. All the staff were wonderful. A fantastic experience

Leisure Family

10/10

Exceptional

16 Feb 2019

zurab

Very good, renoveted hotel, with exelent servise.

Partner

10/10

Exceptional

27 Jan 2019

Marla

Amazing hotel!!

The hotel is beautiful, it’s my second time staying there. The service is fantastic as well. The area is right next to the Spanish steps and I also used the gym which was very good as well. Totally recommend.

8/10

Excellent

13 Jan 2019

Verified traveler

This Hotel has been stunningly renovated. What is the best part, however, is the service. The staff couldn't be nicer or do enough for you...from the check-in with Christina Rotunno, to the wonderful concierge staff. All are gracious.
However, what prevents a true full 5 stars is that the rooms are all very oddly configured, many quite small, even in the luxury category, and there is no rooms to store your clothes. Two tiny drawers for a double room. Not nearly large enough for any couple who are traveling for more than a long weekend in Rome. As such, we had to put clothes in the bathroom; store our valises downstairs, and even then we had a hard time finding places for items.
So...if you are on the Grand Tour, with any reasonable amount of clothes...better be sure your room has drawer space.

Friends_and_family Family

10/10

Exceptional

11 Jan 2019

Verified traveler

This is hands down one of the finest hotels I have ever stayed in. It made a trip that was memorable and turned it into unforgettable. That is how amazing and comfortable and beautiful it was.

Leisure Self

10/10

Exceptional

01 Jan 2019

Verified traveler

The most beautiful hotel with the most wonderful staff

Leisure Family

10/10

Exceptional

25 Nov 2018

Bruce

We were in Rome for a short trip of Thanksgiving. The hotel was fantastic in every dimension, the room was incredibly comfortable, fabulous bed, luxurious linens, well appointed with excellent bathroom and shower, we were upgraded to a room with a beautiful view of Rome from a small balcony. The staff had left us a nice bottle of wine for our arrival, and one afternoon stopped by with a small tart (raspberry, cream!). The concierge was able to get us great tables at the osterias we asked about, and recommended an excellent last minute choice for our last night. The location was perfect, a quiet street less than five minutes from the top of Spanish Steps. We've stayed at the Hassler and several other great places in Rome, and the Eden is the best.

Partner

10/10

Exceptional

10 Nov 2018

Verified traveler

Highly recommended!

It was FANTASTIC. One of the nicer properties I’ve ever stayed at- attention to detail was excellent, great bar, very comfortable bed.

Friends

8/10

Excellent

28 Oct 2018

Peri

Great service at the front door and concierge. Attentive staff during check in but bad service at the Library.
The room was huge and the bathroom was amazing. No view at all as the windows were overlooking the courtyard (and it’s not a beautiful one).
Bottega Veneta amenities and big, fluffy, luxurious towels in the bathroom were a hit!

10/10

Exceptional

21 Oct 2018

Verified traveler

It’s worth it !

An iconic hotel in an iconic place ... it’s true. Recent renovation very well done, lots of fine design details ... service level is high. close 2 all actions yet a quiet location. WILL come back.

Partner

10/10

Exceptional

02 Sep 2018

Keith

One of the best hotels in Europe

This is probably the best hotel we have ever stayed.
It lives up to its glorious reputation in terms of:
Cleanliness - both room and bathroom were cleaned to perfection throughout our stay
Location - is such that it offers most beautiful views and walking distance to most attractions.
Concierge - As we did not book museum tickets in advance on our arrival we found ourselves not able to visit the most important attractions. But the hotel staff helped us purchase tickets with guides (a format which helps skip the queues).
Airport Transfers - the hotel staff helped us book an executive car to/from the airport
Dinning - The whole range i.e. from healthiest to most indulgent, the hotel restaurants offer absolutely wonderful food in a most professional manner (atmosphere).
Hotel personnel - Always (absolutely at any hours) on their toes and ready to help with all matters.
Gym - Small but very well appointed (e.g. most modern machines, towels, water, fruit, headsets, etc) and at all times absolutely spotless.
Overall a wonderful experience.

10/10

Exceptional

06 Aug 2018

Lisa

Fabulous hotel!! Fabulous service... fabulous location!

Family

10/10

Exceptional

18 Apr 2018

Gareth

Excellent

From the moment we checked in the staff were excellent. Hotel upgraded room our as celebrating our birthdays also came back to find complimentary cake in room. Did not eat in the hotel but plenty of lovely restaurants around. Location was fantastic roof top bar beautiful views over Rome

10/10

Exceptional

22 Mar 2018

MUST Stay Hotel in Rome

Central location, on top of the Spanish steps, tastefully remodeled, luxurious rooms. Wonderful views from rooms and roof top café and bar.
But this hotel is all about the service, from the moment I arrived at the hotel and was met by the doormen to the friendly and efficient check in, the gracious and caring staff to the day I reluctantly had to leave. Every interaction I have had with the staff left me thinking that this is how to gain customer loyalty. Nothing was too much trouble, Every request was handled efficiently and with a smile.
Clefs d'Or concierge team was very good and their recommendations spot on!
The service by Francesco and his team at the café...EXEMPLARY
Helpful, friendly and very attentive.
Breakfast and lunch buffets absolutely worth the price. Fresh healthy and delicious food. And the 180 views...amazing!
I have stayed at the Amans, the Peninsulas,and four seasons and they were al very good but....my heart belongs to Hotel Eden.
My home in Rome!

2/10

Poor

07 Mar 2018

Hall ways smell like cigarettes and bed bugs. Certain Hotel staff are rude and racist. I do not recommend this hotel.

8/10

Excellent

06 Mar 2018

Verified traveler

Great weekend in Rome

I enjoyed a nice weekend at Hotel Eden. It is ideally located in the center of Rome near the Spanish Steps, and my room was really spacious and comfortable. The classic Italian decor was striking, but the hotel still had a variety of modern amenities. The concierge was really helpful with advice for sightseeing, and was knowledgeable about restaurants in the area. Being a six-minute taxi ride from Termini station was a great perk, too, and the subway is also nearby. The sixth floor breakfast venue had amazing views of the city.

8/10

Excellent

18 Dec 2017

Dawn

Beautiful hotel in old town of Rome

Very expensive hotel in the heart of Ancient Rome. Great location but a lot more pricey than what we are used to; restaurant was overpriced for the quality of food but room was wonderful except for lighting system which was very complicated. Would not recommend this hotel for the budget conscious traveler.

10/10

Exceptional

15 Dec 2017

Nadia

Beautiful with exceptional service!

Beautiful hotel with thoughtful staff that go out of their way to make your stay exceptional! Rooms are luxurious and quiet with state of the art electronics. The rooftop Michelin Star restaurant was delicious. The only negative would be for the prices charged for the subpar food at the other restaurant that mainly served breakfast/brunch.

Partner