Name: Nobu Hotel Roma
Address: via Vittorio Veneto, 155, Roma, 00187, IT

10/10

Exceptional

29 Jul 2026

avo

This is one of the hotels that there isn’t really anything one can complain about. It was exceptionally clean, great staff and great location. The room was slightly on the smaller size but as for the rest everything was excellent

10/10

Exceptional

26 Jul 2026

Michael

Everything about this hotel was amazing. The room was super clean and modern, the amenities were great (although a rooftop pool would be a nice addition), having a Nobu restaurant in the lobby was very convenient but most importantly the front desk staff and concierges were the best we have ever experienced, most notably, Chiara R, Chiara P and Alessandra. They were always friendly with greetings as we would come and go and were enthusiastic about wanting to assist with everything, including tourist activities, restaurant recommendations and reservations and transportation needs (they even arranged for my little daughter to have kid-sized slippers and a robe). I cannot recommend this hotel more or compliment the staff enough. 10/10.

10/10

Exceptional

25 Jul 2026

David

The property was very clean and well-maintained. I’d highly recommend it for anyone coming to Rome. My only criticism is the layout on the ground floor. There isn’t really much of a “common area” in the lobby to hang out, have a coffee, etc. The lobby space is a little limited, and the only restaurant is the Nobu restaurant. It would be nice if there were a bit more space with comfortable seating. But otherwise top marks for the hotel - I’d definitely come back!!

Family

6/10

Pleasant

22 Jul 2026

Louis

During my stay at Nobu Hotel, I experienced a serious issue with accessing the hotel late at night.

I went out for the evening with my wife and returned to the hotel, expecting to be able to enter without any problems. However, the entrance gate was closed, and there was no one available in the lobby to assist us or open the gate. My wife and I were left waiting outside for approximately 15 minutes.

Fortunately, a hotel employee happened to be walking down the street and noticed us. He had to go around to the back of the hotel to get the attention of other employees so that someone could finally open the gate and allow us inside.

This was extremely inconvenient and unacceptable, especially for guests returning to the hotel at night. The situation was made even worse by the fact that no one apologized, acknowledged the inconvenience, or offered any explanation for why guests were left outside without assistance.

I chose to stay at Nobu Hotel expecting a high level of service and hospitality. Unfortunately, this experience did not meet those expectations. I believe the hotel should review what happened and take steps to ensure that guests are never left outside without access to the property or assistance from staff.

Given the inconvenience and poor handling of the situation, I would appreciate a response from management regarding this incident and would like the hotel to consider an appr

8/10

Excellent

21 Jul 2026

Stephanie

Some work is needed, for example the phones did not work. Anytime a call to the front desk or room service was needed we had to either walk downstairs or send a text message. The staff were very helpful and attentive. They were in process of replacing their phone system.

Family

8/10

Excellent

03 Jul 2026

Kee

Average

Partner

6/10

Pleasant

23 Jun 2026

Yun

good

6/10

Pleasant

22 Jun 2026

Federico

Unfortunately not the 5-star experience you’re looking for. While the staff is very friendly and attentive, the hotel doesn’t meet the standards one would expect for a 5 star hotel. The beds are quite disappointing and uncomfortable, we asked for a mattress topper and it wasn’t provided. We found a pair of slippers which were packed dirty and used when we first arrived. The phones in the room dont work at all, you have to use the one in the bathroom. We once called for room service, for which we waited for 25min until someone picked up the phone to make the order. We were celebrating out wedding and on our wedding night when we got back to our room, we didn’t get housekeeping that day and the room hadn’t been done. In general, not the unfortunate events you would expect for a €900 a night 5-star hotel. Very disappointed.

Partner

10/10

Exceptional

14 Jun 2026

Nabil

Simply amazing! Special thanks to Alessia, Chiara and the other staff at reception and guest services. They went above and beyond! Great location and service is impeccable.

Partner

10/10

Exceptional

02 Jun 2026

Abdulla

Great location and helpful caring staff.

Partner

10/10

Exceptional

01 Jun 2026

Loren

Lovely hotel & great area of town. Just a few min walk to Spanish Steps & high end shopping and restaurant area.

Partner

10/10

Exceptional

29 May 2026

Mazin

Best in Rome. Location, property, staff and service quality simply cannot be any better. (Impossible). Hope to back soon.

Partner

10/10

Exceptional

26 May 2026

Kevin

it lived up to the expectation. staff and hotel were excellent

Partner

10/10

Exceptional

23 May 2026

Brandon

Had an incredible stay at this new hotel. Even though we arrived early, they were able to check us in to our room right away. They also generously upgraded us to a suite (thank you again!). The location of the property is in a cute and quieter neighborhood in Rome but within a very short walking distance to all the key points of interest and shopping areas if that’s your thing. There are also good restaurants, cafes, and bars in the immediate area. The hotel is stylish and clean. Our suite was very spacious, equipped with amenities that have the latest technology, and had comfortable bedding. The real highlight of our stay was the amazing staff. Everyone here made it a point to give us a friendly hello and smile whenever we were entering or leaving the hotel. They also were very attentive at all times and proactive about offering assistance, helping arrange taxis for us as well as making dining suggestions and even making the reservation for us. It’s not overselling it to say that the service at this hotel was the best, or at least one of the best, I’ve ever experienced. We had dinner at the on-property restaurant one night and weren’t disappointed by the famous cuisine Nobu is known for. Overall, a very memorable and enjoyable stay. Thank you to everyone at the hotel for making it a special experience for us. We definitely plan on coming back!

Partner

10/10

Exceptional

21 May 2026

Sara

It by far was the nicest hotel I have ever stayed

Friends

10/10

Exceptional

09 May 2026

Ray

Perfect location. 10 minute enjoyable walk to Spanish steps. Away from crowded touristy streets.
Hotel is upscale and services are top notch! Loved the welcome tiramisu on arrival. They fetched the taxis for us and made last minute dinner reservations too. Hotel room is spacious and large bathroom for Italy.

Partner

6/10

Pleasant

08 May 2026

Alessandro

Nice new hotel in a good area of Rome. I appreciated the help with restaurant reservations and planning, however the overall service and attention to detail still felt inconsistent and not fully polished for a luxury hotel.

2/10

Poor

27 Apr 2026

kristen

I had to ask several times for the air conditioner to be turned up or off- it never was! Our room was freezing! I had to call down to ask for coffee pod refills-2 days in a row they never came! housekeeping got too our room very late in the day/ very inconvenient. One day housekeeping didn’t even come. They need more to the spa as well- for the amount of money I paid I would expect so much more! We are dinner at the restaurant- I got ill from the food afterwards. I have stayed at several luxury hotels in ROME throughout the years- I will not be returning to NOBU!

Partner

10/10

Exceptional

02 Apr 2026

Denise

Lovely hotel, very clean and quiet room, friendly staff, good location.

Partner

4/10

Poor

22 Mar 2026

Ian

The property is still new and it doesn’t have all the facilities working like the full lunch at Nobu and the terrace and spa are not complete. My biggest complaint was air conditioning does not function properly in the winter months and we were sweating in our rooms. It is not yet comparable to the other 5 star hotels in the area in terms of services and facilities at this time in my opinion. However the hotel is beautiful and the location is great so the potential is there

Family

10/10

Exceptional

12 Mar 2026

Kristian

Great location. New construction and hotel

Self

10/10

Exceptional

18 Jan 2026

Ernesto

Room was spotless and staff were great

Leisure Partner

10/10

Exceptional

15 Jan 2026

Tet

One of the best hotel experiences I’ve ever had. Took my 10-year old for a mom-daughter trip to Rome and the staff took such painstakingly great care of both of us (and of her). Every detail was tended to and they were always so gracious. Much gratitude to Francesca, Alessandra, Marco, and Dominico.

The hotel itself is lovely, more on the modern side. Bathroom has a rainfall shower which was so awesome.

Food is also amazing. Great restaurant staff (thanks, Jeff!)

Thank you for such a memorable experience! We will certainly be coming back.

Leisure Family

10/10

Exceptional

04 Jan 2026

Matthew

The staff are impeccable! Friendly & amazingly helpful. Absolutely recommend this wonderful hotel. Good location - metro stop on the same block; walk through the metro to Spanish steps.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Juan

Excellent service, the staff is top tier 👊

Leisure Family

10/10

Exceptional

31 Dec 2025

DAE YOUNG

Luxury room, good good and kind staffs

10/10

Exceptional

29 Jun 2026

JOSÉ EDUARDO

Hotel excelente em todos os aspectos, sem criticas a efetuar

10/10

Exceptional

18 Jun 2026

Melih

The

8/10

Excellent

01 Jun 2026

Renata

Not a five star hotel yet. Too noise during at night. Trash truck from 1:30 am to 3:30 am everyday made me impossible to sleep. Room was great beside bathroom need to be upgraded asap. Food is amazing. Will come back for the food but not for the hotel

Self

2/10

Poor

23 May 2026

Joachim

I had high expectations on Nobu but unfortunately a terrible experience. It felt like a restaurant only, not a hotel since there is no lobby what so ever, no place to hang out more than just coming inside the doors and more or less being in the restaurant directly. The check-in process took forever. The entrance to the elevators felt like I was walking through the staff entrance and not high-end or premium anywhere. The cleaning of the room was terrible and they left dishes for more than a day, did not fold any towels or bathrobes and house-keeping stepped right in the room without even knocking. Hardly any water in the room and they did not fill it up either until we told them. Not at all a premium experience.

10/10

Exceptional

18 May 2026

Luis Manuel

Realmente satisfactoria nuestra estancia.
Personal sumamente amable y al pendiente de todas nuestras actividades.
Todo el hotel incluyendo habitaciones y restaurante con una extraordinaria limpieza.
Lo único que considero debe de resolver es el tener dinero en efectivo para cambio de billetes para evitar ir al banco.

Partner

10/10

Exceptional

17 May 2026

Iben

Virkelig lækkert hotel, utrolig sødt personale og rigtig fin placering, kan virkelig anbefale Nobu Hotel Roma.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Jaime

Excelente hotel

10/10

Exceptional

04 May 2026

Claus

-

Partner

10/10

Exceptional

02 May 2026

Franck

L’hôtel a ouvert en novembre dernier. Les chambres sont très bien, beau mobilier. Grande salle de bain. Tout le confort. Personnel à l’entrée et à l’accueil très chaleureux. Les serveurs sont beaucoup plus froids le soir au bar et au restaurant. Les plats du restaurant proposés en room service étaient excellents.
Seul bémol : au petit déjeuner, pourtant en buffet, une seule boisson chaude est incluse (les boissons chaudes ne sont pas en libre service)

Partner

6/10

Pleasant

25 Apr 2026

Jules

Extrêmement bien placé

10/10

Exceptional

27 Mar 2026

Aziz

Avant tout, je tiens à souligner la bienveillance, la gentillesse et l’écoute de l’ensemble du personnel, qui ont rendu notre séjour particulièrement agréable.

L’hôtel est tout simplement magnifique : la décoration des chambres est élégante, la literie est très confortable et la salle de bain est superbe. Le petit-déjeuner buffet est de qualité, et le restaurant Nobu est excellent.

Je me permets simplement quelques suggestions d’amélioration pour parfaire l’expérience :
•Maintenir le buffet même en semaine, ce qui est plus pratique que de devoir commander chaque élément.
•Proposer une petite attention lors du service de nuit (chocolat ou biscuit), toujours appréciée.
•Mettre de l’eau dans les chambres de manière systématique.
•Ajouter un service de conciergerie pour aider à découvrir les meilleures adresses et activités.

À part ces quelques points, tout était parfait. Je recommande vivement cet établissement.

10/10

Exceptional

27 Mar 2026

Annamaria

Tutto perfetto: pulizia, colazione, personale negozi vicini tutto perfetto

10/10

Exceptional

24 Mar 2026

Aziz

Très belle hôtel, neuf, central, chambre spacieuse et le spa vient d’ouvrir. Magnifique

6/10

Pleasant

21 Mar 2026

tim

The

10/10

Exceptional

04 Jan 2026

Juan

Espectacular la estadía. El personal un 11 de 10 ,las habitaciones amplias e impecables y la ubicacion fantastica.
Repetiria segurisimo volviendo a Roma

Leisure Family

8/10

Excellent

29 Dec 2025

Glauber

O quarto é novo e confortável. A equipe educada.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Andre

Hotel maravilhoso, mas precisa de alguns