Name: Basilio 55 Rome
Address: Via di San Basilio, 55, Rome, 187, IT

10/10

Exceptional

26 Jul 2026

Brian

Mario is there every morning for help. He is very nice and accommodating. Make sure to contact 30 min before you arrive as he is not on property until you contact him

10/10

Exceptional

25 Jul 2026

Brian

Mario was very accommodating

6/10

Pleasant

06 Jul 2026

Anna

The property was in a good location, walking distance to Trevi fountain and other historic center locations, as well as coffee bars (Gino's was great), restaurants, and mini-markets. Unfortunately our room had some issues taking away from the experience. When we checked in, half the shower door was missing and the cover for the toilet flushing mechanism was missing. We reported it to the staff and after a couple days they were able to add a shower curtain that at least stopped the water from spraying all over the floor and replaced the cover. The property has potential, but it needs a little more TLC.

Family_with_children

10/10

Exceptional

18 Jun 2026

Lora

Beds were comfy! Nice small hotel off the beaten path with helpful, kind reception.

Family_with_children

10/10

Exceptional

18 May 2026

Leonard

The hotel was perfectly situated in the heart of the city to allow us to easily walk to all the attractions and see all the sights.

Partner

6/10

Pleasant

17 May 2026

Peter

Upon arrival, we were greeted with a power outage on our floor that was corrected a few hours later. Good response to something that we would expect not to have occurred. Apparently some electrical work was performed earlier, but who doesn’t check if the lights are working?

Now about the layout. Our room was very small and quite uncomfortable to stay in - it fit the bed and at most had 18 inches (50cm) of space around the bed to the walls. No place to open your luggage except on the bed. The washroom is a 3ft by 6ft area - fitting a shower, sink, and toilet. Too uncomfortable - not even able to bend to wash your feet in the shower. High neck tap that splashes water into the floor and on your clothes as the water strikes the sink.

Really not as represented.

Partner

4/10

Poor

16 May 2026

Alara

The bathroom smelt like piss. We never got new towels. The shower pressure was so bad it was like showering under the sink. When we told the workers they said it happens and we should just turn on the sink while showering instead of fixing it… and mind you, that did nothing.

Partner

10/10

Exceptional

16 May 2026

Nawal

We loved our stay at basilio 55, the room was nice and clean

6/10

Pleasant

14 May 2026

Ariana

The hotel location is nice. Convenient to many attractions in walking distance and close to metro. The hotel itself does not reflect the images portrayed online. Very old and outdated for the cost. Lots of mold in bathroom, toilet seat screwed on sideways/ crooked, strangely raise shower (about 3 feet from the floor) which was an obstacle for the kids. There was visible dust/ dirt everywhere. Floors in room very dirty. Socks or shoes in room absolutely needed. Used/ open soaps in shower. We brought our own toiletries but it does show that there is not attention to customer comfort or cleanliness. Room very very cold with remote to temperature controls that did not work.
Very small accommodations for family of 4 in comparison to other similarly priced properties.
Staff are friendly and welcoming but you also still have to be careful as we caught a few instances where options/ advice was not quite accurate or trustworthy. We have stayed in Rome several times before in other areas, this property was definitely underwhelming. Cost does not reflect quality in our recent experience. We would not stay at this property again.

Family_with_children

10/10

Exceptional

07 May 2026

Elizabeth

Mario is the owner and he is fantastic!! We traveled 13 hours and were exhausted and he got our room ready for us earlier than check-in which was so gracious. The hotel feels more like an apartment building on a quiet side street close to everything. You get the door code and come and go as you please. Amazing glass elevator in the building!
Neighborhood is very safe area, close to metro, shops, restaurants, etc. Mario was happy to help us navigate the metro and tips on navigating the city. There isn’t breakfast included but I’m not a breakfast person and 2 doors down is a cute little place that serves breakfast and coffee at reasonable price and very kind staff. I would stay here again on future travels.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Tom

Great location near Barberini Square subway station. Small operated facility (not really a traditional hotel). Has small elevator Small room. Only issue was washroom was not accessible from in the room. Had to go out into hallway to private bathroom just for us. Each room had their own bathroom in the hallway. Did not know this when booking room. Manager/staff were great and helpful.

Partner

6/10

Pleasant

01 May 2026

Pooja

Friendly staff, Mario was good with tips for around the place and even suggested things to do in Naples after our Rome trip.
The bathroom can really use an upgrade, rest room was good enough and comfortable bed. Security and access was easy

Partner

8/10

Excellent

26 Apr 2026

Dan

Clean. Breakfast not included, Expedia pictures may be misleading as they seem to infer the opposite. Booked room for three, there was barely enough space for two. As most every other review mentions, Mario was a great host. Great location, walking distance to attractions and restaurants.

Family

10/10

Exceptional

21 Apr 2026

Dennis

Mario is such an amazing host. He gave such good suggestions to activities, food and tips that only locals know.

The place was conveniently located to all the walking areas. Most people thing being next to Colosseum is ideal, but this place is perfect walking distance to shopping, food, and all the other sites you would want to see.

Family

6/10

Pleasant

19 Apr 2026

Mauro

Location is great as it’s a block away from the metro, but the room we stayed in was a crap show. The shower door was broken, the power kept going out and it wasn’t very clean. The staff is not very helpful and they’re hardly at the front desk.

Partner

10/10

Exceptional

16 Apr 2026

Daniel

Fantastic location . Restaurants and shops all in close walking distance. Metro is very close .
Mario the manger was super helpful and very knowledgeable. Very happy with our experience at Basilio 55 !!

10/10

Exceptional

06 Apr 2026

Daniel

Great

Partner

8/10

Excellent

30 Mar 2026

Mark

Ideally situated within walking distance if many attractions. Close to the Metro and several key bus routes

Partner

4/10

Poor

22 Mar 2026

Graham

Good location, central to walk to all of the big spots. Mario was friendly and helpful with restaurant recommendations.

This property is not what it was advertised as. Won’t stay here again. There was no breakfast even though it was advertised as having it. Our shower did not work properly, toilet seat was broken. Bathroom door wouldn’t close all the way.

Partner

10/10

Exceptional

20 Mar 2026

Cionin

The Staff was very friendly, helpful and accommodating!

Friends

6/10

Pleasant

07 Mar 2026

Martyn

Not like the photos, breakfast is not available so not sure why it was in the photos.
Had booked for several people and one traveller was delayed.
Due to some “local” law as they didn’t arrive until 2pm the next day, hotel reported as no show and charged me extra 180 euros for the room I had already paid for.
When trying to speak to owner about this, all he did was shout over me.

Local city tax has to be paid in cash….

Room was not cleaned, bed not remade properly. Returned to find towels that were on the floor for changing just hung up and not changed.
Lights in room above bed wouldn’t turn off unless I killed power to the room!

No ironing board so had to iron on bed.

No water in room and no tea and coffee making facilities.

Hotel only manned until 9.30 at night so don’t get caught by that.

Not like advertised so be careful…..

Business

10/10

Exceptional

04 Mar 2026

Sanaz

Alt er i nærheten. Ren og fin hotell😊

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Jamy

Basilio 55 is a great find in the heart of Rome. From the moment we arrived, everything was just perfect – the staff, and the service.

The location is amazing – a lovely place to relax and enjoy a good rest after going outside after discovering the city of Rome. I had a great experience from beginning to end. highly recommended, and we would definitely return on our next trip to Rome.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Eva Miriam

The amenities are classic Europe, small and quaint but everything you need. What made the stay so excellent was the host Mario, he is so quick to offer help and humour! First solo travel was made much easier with his advice and hospitality when my flight got canceled twice!

Leisure Self

10/10

Exceptional

07 Jan 2026

Han

The hotel was so convenient to get to any major tourist spot in Rome. It was right next to the Metro station, only two stops from the termini or the central train station where you can get to the airport by two 30 (14 euro) or 60 mins (8 euro) trains. It was right across Hilton, so you know how good the location can be.

10/10

Exceptional

22 Nov 2025

Terence

Just home from a fantastic few days staying at Basilio 55. The hotel is beautiful and in a perfect location, close to all the sights in Rome. Mario was extremely helpful and goes above and beyond to make your stay memorable. As first timers to Rome, this made all the difference. Arranging airport transfers, booking tickets for attractions and even helping us plan the best routes to take. Highly recommend staying at Basilio, we will definitely be back. Ciao Terry and Tracy from Kent x

Leisure Partner

4/10

Poor

02 Nov 2025

Robert

Support was amazing. Mario, the concierge was fantastic. The room was clean but not great (peeling paint, cramped -not like photos and the air conditioning fuse kept tripping) and no after hours staff.

8/10

Excellent

29 Oct 2025

Margaret

Great staff and a good location. Need to be fit as there is only a very small lift so we tended to use the spiral staircase.Decor needs upgrading and the lighting in one of our rooms was poor but a good price for the location we were in.

Leisure Friends

10/10

Exceptional

28 Oct 2025

yousra

Mario was amazing and a great guided to Italy. He really made me feel comfortable and happy i chose this property.

2/10

Poor

21 Oct 2025

Yuri

This hotel has been the worse hotel I have EVER stayed in. Would NOT recommend to anybody ! There is no 24hr front desk help, if we would have gotten there a minute later the doors would have been closed and there would have been no one to let us in the hotel. The walls on the room were dirty, the AC was not working, and Mario the owner was super rude. The bed was not done and when we asked why, Mario answered with, “it doesn’t say we have to make your bed in our policy” pointing at a paper on his desk. Please please please do NOT book this hotel!

Leisure Partner

8/10

Excellent

20 Oct 2025

james william

Overall we had a good stay here. Nice hosts, good location. Accommodation was clean, nice big bed but was a littke tired in areas and not the best shower. It had a fridge but no kettle for making hot drinks which was a shame. We enjoyed our stay and had a fantastic visit to Rome.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Niani

This property was amazing! The staff were super friendly and accommodating! Would definitely return here!

Leisure Family

8/10

Excellent

13 Oct 2025

Jason

Walking distance to major attarctions like Trevi Fountain, Spanish Steps, Pantheon and close to nearby restaurants. We also felt safe with the location. Our room was small, but clean and quiet. Decent enough for a place to rest after a long day of sightseeing in a busy but beautiful city like Rome

Leisure Partner

2/10

Poor

08 Oct 2025

AFRANIA

Well location great but I will not stay there again the rooms are not as described in the pictures I let fro t desk know bathroom has very very strong humidity smell thank god only booked for one night

Leisure Friends

10/10

Exceptional

01 Oct 2025

gershom

Mario was very helpful with finding tickets and making sure I had a ride to the airport.

Leisure Family

10/10

Exceptional

23 Sep 2025

Maurizio

the hotel manager offered me a coffe at the bar closed to the hotel.

Business

10/10

Exceptional

23 Sep 2025

Luis F

Excellent location, staff was extremely friendly, thanks Mario for all your help. The hotel is within a walking distance of most touristic areas. Clean, renovated rooms. 10/10

10/10

Exceptional

20 Sep 2025

Joseph

We stayed at Basilio 55 for 5 nights, and it turned out to be just right for us. The hotel is tucked away on a quiet side street just up from Piazza Barberini, making it a peaceful yet convenient base for exploring Rome.

The quirky little lift to the upper floors was quite a novelty — cosy, but it added to the charm! Our room was clean and tidy with a very comfortable bed. The bathroom, while a little “tired” in places, was spotless and the shower always provided plenty of hot water.

A big thank you to Mario, the hotel manager, who was extremely helpful throughout our stay. He assisted us in booking tickets for the Vatican, the Colosseum, and the Green Line hop-on hop-off bus — things I really should have arranged before our trip.

The location was excellent, with a Metro station right at the bottom of the street. At just €1.30 per trip using contactless payment, it was incredibly easy and convenient to get around the city.

Overall, we had a lovely stay. As part of an Expedia package with flights, it was also very reasonably priced. Thanks again for all your help and advice, Mario!

Leisure Partner

10/10

Exceptional

20 Sep 2025

Andrew

Had a wonderful three night stay. Our host, Mario, was extremely helpful in navigating us on the hat to see, how to get there and where to eat. Cafe next door was terrific and we were walking distance to Trevi Fountain and Spanish Steps. There is a Metro Station right down the block that connects to the Vatican and Termini Station. Very convenient!!

10/10

Exceptional

24 Jul 2025

Rodney

The room was perfect. The bed was really nice. Service from Mario was great. He gave us some great tips on how to get by in the city. He recommended us some really nice restaurants and hot spots to visit. Mario is really friendly and he cared about us, he wanted us to have a great time, and we did! Thank you!

Leisure Partner

10/10

Exceptional

23 Jul 2025

Jeseric

Friendly staff and very nice rooms and building. Very safe area. Close to the train stations. Beautiful hotel.

Leisure Family

10/10

Exceptional

26 Jun 2025

Vikram

Great location and a beautiful property !
Mario the manager is very helpful and is the best guide to Roma !

2/10

Poor

30 May 2025

Meg

When we arrived, no one was on site to check us in. We were unable to enter the building. We called and were disconnected multiple times because the wi-fi and cell service was spotty because of the 'old building'. We were given instructions over the phone that were confusing because we needed to access a lock box and the room numbers weren't visible. After 40 minutes someone came to let us in. The key didn't work easily. 2 of the 4 pillows had stuffing instead of a pillow. The toiletries were sub-par and not labeled because the container was old and worn. The ride to the airport was posted on the site as 60 euros but we were charged 75. I asked for a refund and cancellation at check in because of all the issues but was told no.

Leisure Friends

4/10

Poor

28 Dec 2024

Verified traveler

Convenient but Gross

Hotel staff was friendly and let us check in early. Location was convenient to metro and tourist attractions. Bed was comfortable and clean. Bathroom was in horrendous shape. Mold was everywhere, black and pink. The toilet leaked at the base if flushed more than once or twice in a few hours. Mold was by the entry door as well. Nothing felt clean. Room was clearly minimally taken care of. One bed was shoved halfway under a desk. Housekeeping never took out the trash in our time there. Subpar at best.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Vicky

Convenient

Perfect location for exploring some of the famous sites in Rome.

Partner

6/10

Pleasant

06 Oct 2024

Verified traveler

Ok

Location was amazing. The area is very lovely with good restaurants around, and not a far walk from everywhere you need to go.

The service was hit or miss.

The person working our last day was excellent, booking a car and giving great advice.

Other staff were not as great. One staff member told us there was no laundry service — despite it saying so on the website. Another staff member said that they could not reserve us a car in off hours, which was before 7:30 am or after 9:30 pm.

2/10

Poor

22 Sep 2024

Anna

BnB from Hell

Terrible terrible experience! It's a BnB and it's very much run down. No upkeep at all with scratches all over the walls, faucets that don't work and everything is just worn and old.
Also, if you arrive after 9:30pm be prepared to wait on the street for at least 30 minutes while they come from somewhere else to open up for you. And you'll be charged 20 euros per hour for arrivals after 9:30pm. (their website says free late check-ins). Manager is very rude too. Just do yourself a favor and stay away from this place

Self

8/10

Excellent

20 Sep 2024

Natasha

The room we were in was great, a big room with a Queen bed and 2 singles as there were 3 of us, was roomy. Airconditioning was awesome as it was mid summer and very hot outside. Staff were friendly and helpful. Close to Trevi Fountain and lots of shops, restaurants & transport very convenient. Lovely stay. Thank you :)

Leisure Family

6/10

Pleasant

12 Sep 2024

Niamh

Our bathroom had a sewer smell that was very unpleasant. The ventilation fan made the bathroom heat up quickly. As this was a separate bathroom (outside of the bedroom with a common walkway), it made it very hard to cool down or air out the smell.
There was no mirror in the main bedroom, which required getting ready in the bathroom (which as noted above was not pleasant).
Besides this, the staff were lovely and the hotel was in a great location.

Leisure Partner

2/10

Poor

07 Sep 2024

YUMENG

I shouldn't trust the review score. After encountering ridiculous issues at this hotel, I checked the reviews and found everything was mentioned before. And I may find the reason is the manager only cares charging guests extra fees and cutting costs wherever possible
1st, The cleanliness makes me keep feeling disgusted whenever I think I have slept there, and this also made it hard to get asleep. Multiple hairs on the bed once I arrive, which made me doubt whether they have changed the sheet. Also manager, there is so much waste under the toilet rim. Can you please spend some money to hire someone to clean the toilet not only in the most visible areas?
2nd, You can not arrive after 9:30pm. The late fee is 20 euros/hour, but the hours does not depend on you, but depends on when the manager will arrive! So if he is delayed, be ready to pay 100 euros to just get in. I arrived at 10:05pm and called the manager, he said \"you have to type in expedia you accept the late fee, otherwise I won't come\". I typed but he could not see, so I waited 1 hour in the unsafe dark. When he arrived, he charged me 40 euros because he was late for 1.5 hours?! I had no choice at that late.
3rd, the hotel is in disrepair. The manager and I entered the room and the toilet bowl kept running water which was really noisy. He refused to change the room. I can not get asleep, until 2-hour waiting outside at next day noon for repair. And no compensation!

Leisure Self

4/10

Poor

22 Jul 2024

Michela

Cons- I was very disappointed with the hotel overall, and felt that it is not worth the approximate $200 a night we paid. To begin with, our room was poorly lit...we barely had any light. The bathroom was old and dirty...hardly any shower pressure...and a lack of hot water. The worst part was that the air conditioner didn't seem to work properly. The hotel itself is old, poorly maintained and falling apart, it could use a paint job, and definitely some major renovations especially the bathrooms.

Pros- The employees I did come across were kind and quite helpful. We met the manager as we checked out and he was so nice, very helpful and gave us some great tips about our travels. Additionally, the hotel is an amazing location as you are pretty much in walking distance to everything.

4/10

Poor

21 Jul 2024

kathleen

Be aware they’ll charge for your free breakfast!!

Be careful! They are charging you for your free breakfast!!!! They gave us coupons for a free breakfast but didn’t mention we were not allowed to eat fruit. We took a fruit and on departure they charged us 5€ saying that there coupon is only available for 1 croissant and 1 coffee. It was dishonest considering the poor breakfast choice. There wasn’t even enough croissants for everyone! The bed were ok but the washroom smelled like humidity and wasn’t really clean. (Mole)
Angelika was the nicest person to work there. They are lucky to have her, she was a great help for information.

Friends_and_family Family

2/10

Poor

18 Jul 2024

Tara

Had to check out of this hotel straight away, when I arrived the room smelt of cigarette smoke, they said it was a non smoking room but I could see neighbouring rooms and people were smoking out the windows. Our beds were camp beds. Worst of all and the reason I didn’t sleep the whole night was the air conditioning machine was ancient, only cooled the room by about 2 degrees and made a really loud rattling sound all night. I spoke to the staff about it, but they really didn’t care and wouldn’t refund any of my up front payment for our stay. We moved to a much nicer hotel. This was the worst hotel I stayed in Rome from my many trips.

Leisure Family

10/10

Exceptional

10 Jul 2024

Justin

Great location and the staff was amazing.

Leisure Family

10/10

Exceptional

18 Jun 2024

Hendrik

Our stay was amazing Angelica the receptionist is the most helpful young lady that we have encountered thru out our journey of several countries to date. Not only was she helpful and informative she made our stay the highlight of our holidays the company she works for should be proud to have such such a valuable asset

6/10

Pleasant

18 Mar 2024

Isabel

Great location but no hot water

This was in a great location. The stuff was very kind and courteous. However, the room had almost no hot water. The shower had to run for a very long time before it would even get warm. The fan in the bathroom was so noisy. It sounded like an airplane was going to takeoff. I had made a reservation for a twin room, but when we checked in that reservation was not honored, and we had to be contempt with the double room.

Friends_and_family Family

4/10

Poor

09 Oct 2023

Chandramouli

Overall this was a huge disappointment for the price ! This does not appear to be close to be a 4 star and also is more of a bed and breakfast and not a hotel. The rooms were old and very small and don’t be fooled by the photos. We could hear the street noise even though the claim was it was noise proof. The shower door did not even close properly and we had water leaking. We got no real help on how to move around since we had a tough time finding a taxi as a group of 7. Luckily the last day the lady at the reception was very kind to book us a van that can accommodate us and our luggage to go to the train station. They serve breakfast and it was not good and we had to pay for it. We ended up eating in the cafe next door which was decent and this is what i would recommend . The only possible pro to this place is the location as it is close to the barberini metro. When we checked in, we had a talk on the difference between quality and quantity by super mario where quantity can impact quality. Well this place needs to be evaluated as we found neither 😀. Would not recommend this !

Leisure Family_with_children

8/10

Excellent

08 Oct 2023

Cecilia

Lovely staff

Convenient located in the heart of Rome, walking distance for lot of the attractions.
Good costumer service , i booked one of the room with private bathroom but outside the room ( i did not realized that ) which i did not like it but it was my fault.
I suggest a mirror , at least a bottle of water and couple of glasses in the room , maybe a coffee maker ?

Partner

4/10

Poor

02 Oct 2023

Verified traveler

The concierge service is great and very helpful. Location is great. However the room itself is quite disappointing. Tiny room that fit one double bed and two twins, leaving no privacy and room for walking. The washroom is not very clean. You can see mold everywhere. Sink stinks quite a lot.

Overall bad living experience.

Friends_and_family Friends

8/10

Excellent

02 Oct 2023

Karen

Room was small but clean and the bed was comfortable. There was some mold on the shower tile and the shower drain was slow but otherwise very nice and met our needs. Staff was very friendly and helpful. Location was fantastic with easy access to shops, restaurants and metro. Would recommend.

Leisure Family

8/10

Excellent

19 Sep 2023

Hagit

Great location but a bit run down. Could be cleaner.

Friends_and_family Family

4/10

Poor

17 Sep 2023

Steven

I had a really hard time writing this review as I really wanted to love my stay. I was greeted so warmly and welcomed with such kind hospitality, I was really looking forward to my stay at this charming hotel.

My issues began after being out all day and returning to my room at 29°C. Rooms require the key to be inserted into a slot to power the lights and air conditioning(ac). I understand the need for this, that's not the problem.

After an hour however, the room had not cooled off so I went to get help. Instead of being greeted by the kind woman that checked me in, I was met by a young adult playing on their phone. Unconvinced that the ac was pushing warm air, they met me at the room.

After confirming ac was not working, the only solution offered was to wait until the next day(our checkout) as no one was available to look at the unit. After pressing further, they said they would bring me a fan. What we received for our 29°C room was a miniature desk fan with a usb plug and no charger.

We were never going to sleep and I was short low on patience, so I pressed further and was finally put in touch with a manager or owner. They finally got the ac to work and the room cooled off an hour later.

I know I sound like I am over reacting but I don't have words to describe the could-not-be-bothered attitude from the evening staff we received, and how little they cared about resolving our situation. It only takes one person with a bad attitude to ruin a great experience.

Leisure Partner

10/10

Exceptional

13 Sep 2023

Diana

Booked last minute for the last night of our trip before flying out of Rome. What a great choice to stay here. The owner Mario is worth the visit alone. He was so welcoming, funny, gave us some great recommendations. He treated us like we were family. He was also very helpful in sorting out some last minute private shuttles due to flight changes. Hotel is in a great location and has everything we needed. It was clean as well. No issues at all. We’ll definitely be back and recommend staying here. Grazie Mille Mario from your Portuguese friends in Canada! Ciao

Leisure

2/10

Poor

11 Sep 2023

Katty

Pictures are not as showing in the post. The place has a bad smell and the bathroom is not inside the room.

Leisure Partner

4/10

Poor

20 Jul 2023

Ilan

Bad hotel and experience

The room is not close to be similar to the pictures,
The attitude of the stuff in the reception was bad arrogant and trying to over charge you.

Friends_and_family Family

10/10

Exceptional

24 Jun 2023

blas

Outstanding option, very Central and you can walk to every site within 20 to 25 minutes. Front desk very informative and helpful. I will stay there again when visiting Rome.

Business_and_leisure Self

10/10

Exceptional

22 May 2023

Delnnis

Great service by the manager Mario . Great location . I wanted to amend my previous review because Mario apologized about the air conditioning and he was very nice and understanding about it. Beds are nice and comfortable , I had a great night and the area was great to stay. Old and classic Roma.

Leisure Family

10/10

Exceptional

19 May 2023

Roger

A small hotel with a very friendly staff (specially Mario). Very helpful into understanding how to move in Rome. Conviniently located. Very close to the metro Station and to one stop of one of those sightseeing bus tours.

Leisure Family

10/10

Exceptional

12 May 2023

Jamie

We had a great stay here! Staff was so friendly and nice. Location was amazing. Big bed SO comfy! We will be back!!

10/10

Exceptional

26 Feb 2023

Kari H

Fantastic stay, fantastic staff

We stayed at Basilio 55 Rome for 6 nights and have nothing but positive things to say about the hotel, staff, and location. Our room was clean and the bedding was comfortable. The heat and air conditioning worked well when we needed them (weird to need them both in the same trip). The staff are AMAZING. So helpful and responsible, both before the trip and during our stay. Mario had lots of good information about things to do and helped us book a tour and airport transport. The location of the hotel was perfect - close to the metro and lots of the sights we wanted to see, close to lots of good restaurants too. But it was also on a quiet street, so that was good. Our room was quiet and comfortable. We'd 100% recommend staying here and would stay again if we come back to Rome. Thanks Basilio 55 staff for a great visit!

Partner

2/10

Poor

23 Jan 2023

Zoe

Shower would not drain, contacted management but this was not fixed during our stay. Bad quality shower products as well.

Leisure Partner

2/10

Poor

24 Jul 2022

Yoav

Don’t Stay Here

Don’t stay here. Everywhere else in Italy, people took pride in their work and service — but not this place. In fact, they actually ended up scamming us. The hotel claims to have air conditioning: it does not. We were in Italy during a heat wave, and when we entered the oven-hot room and the AC wasn’t working, I told the desk. The receptionist’s explanation: you can’t set the AC to your desired temp; you need to set it to 27 C (81 F) and work on incrementally lowering it. I explained to her once more —though it was obvious now she didn’t need to be told — that the AC is broken. She came to the room and played with the remote (see picture) while on the phone with the owner. After hanging up, she relayed the owner’s message: that’s just the way it is. When we told her that we aren’t going to stay here then, she apologized for the inconvenience and told us a refund would take a few days to clear. We took the hotel at their word, that they would cancel the reservation, and went on our way. Well, they never canceled the reservation. When we inquired with them about the refund, they told us to call hotels.com. What they told hotels.com is that we “checked out early”—and even though we left immediately because of the broken AC, they actually charged us for 3 nights. Meanwhile, they probably made double on the room by releasing it to some other poor traveler. Don’t be that traveler. Stay elsewhere. (Side-note: there was tons of garbage on top of the closet from previous guests.)

Partner

10/10

Exceptional

02 Jun 2022

Rory

Mario and his team were excellent and accommodating from start to finish.

Leisure Friends

10/10

Exceptional

31 May 2022

Roxana

Great staff, great location

Had a great stay at this hotel. Staff was incredibly friendly and went out of their way to help or answer any questions I had. They provided recommendations on routes to take and things to check out. Location of this hotel was a huge plus as well. Area was very safe and it was easy to get most places from it. Metro station and buss station within 2 min walk

Friends_and_family Friends

10/10

Exceptional

19 May 2022

Brian

Estuve por dos noches en este hotel. La habitación cómoda y limpia, muy buena atención del dueño y su equipo, la ubicación es increíble cerca de todas las atracciones principales. Muy recomendado!!

Leisure

10/10

Exceptional

15 May 2022

Ranjeev

No hot water first day but owner replaced whole boiler promptly! Much appreciated!

Leisure Partner

10/10

Exceptional

10 Feb 2022

Jackie

Highly recommend Basilio 55

Things I love about this hotel: the beds are comfortable, the rooms have blackout curtains, and there’s a refrigerator. But what I loved most is the degree to which the staff was so accommodating and attentive to our needs. They spoke English really well and helped complete my incomplete travel plans with kindness. Good customer service means more to me than most all amenities, and as much as I travel, I can say that this hotel went way above and beyond my expectations.

Friends_and_family Family

10/10

Exceptional

17 Oct 2021

Sunny

Clean hotel, well located and friendly staff

Really well located hotel, short walk to Trevi fountains, shopping and the Spanish steps. The staff were exceptionally friendly and on hand to help out - thank you! Clean and tidy, with comfortable beds. Will definitely use this hotel again!

10/10

Exceptional

04 Oct 2021

Meghan

It was a great location! The room was very clean, modern, and nice. Mario was a very helpful host with site and restaurant suggestions. We would definitely recommend and even stay here again!

Leisure Friends

10/10

Exceptional

31 Aug 2021

charlene

Was a great stay

I traveled with my 70 year old mother and she loved it and so did I. Front staff was amazing and very helpful. It was very clean and comfortable beds. No sleep loss here.

8/10

Excellent

27 Jul 2021

Amir

Perfect location and great value

Had a little A/C problem in one of our rooms but overall it’s a great choice. Perfect central location, super friendly and helpful staff and very modern updated facilities. Highly recommend!

Friends_and_family Family

10/10

Exceptional

25 Jul 2021

Verified traveler

Mario made sure we had a great time. Told us where to get some really good authentic Italian food (we ran into him there during dinner too), and recommended a very good pastry cafe not too far from where we were. Room was great, just as expected. Would stay here again. Excellent location, no more than 10-15 minutes walking to any landmark, and plenty of scooters around. Also right by a bus and metro station.

Partner

10/10

Exceptional

01 Sep 2020

Olivia

Welcoming stay in a great location

Mario was so hospitable and very welcoming during our stay in Basilio 55 Rome. He helped with our airport transfer travel, and dining options near the hotel. The hotel is located near the Spanish Steps and within walking distance of many attractions. The room was comfortable for our one night stay in the city.

Friends_and_family Friends

8/10

Excellent

22 Jul 2020

Kevin

Overnight family trip

One night family stay. Breakfast was not included. Room was nice and comfortable bed. Close walk to HardRock restaurant and many attractions. Good stay.

Friends_and_family Family

10/10

Exceptional

27 Feb 2020

Verified traveler

The staff here is fantastic! I can’t say enough about how helpful they were. They we’re very communicative prior to the stay and it was clear on how to get there. The breakfast was great as well. There were so many sights just a short walk away! I would stay here again no problem.

Business Friends

8/10

Excellent

13 Feb 2020

Tony

Welcome was excellent and made to feel at home. Amenities all there but small accommodation

Leisure

8/10

Excellent

09 Feb 2020

Verified traveler

Loved the location able to walk to all the sights. Staff really helpful and friendly helping us plan our day. Not very suitable if mobility problems. small lift lots of stairs not a problem for us though.

Leisure Partner

10/10

Exceptional

26 Jan 2020

Caro

Las habitaciones son espaciosas y está hecho justo para ir con niños y tener espacio

Leisure Family

10/10

Exceptional

24 Jan 2020

Verified traveler

Excellent staff, great location and brilliant accommodation

Leisure

10/10

Exceptional

21 Jan 2020

Verified traveler

Very nice place for a weekend stay. Close to all historic sites, clean and pleasant. Very nice staff as well. Highly recommended

Leisure Partner

10/10

Exceptional

16 Jan 2020

Verified traveler

Close to everything and easy to get information. Bus travels close by and shopping precinct accessible

Leisure Partner

10/10

Exceptional

16 Jan 2020

Susan

First, the entire staff was excellent. Mario, Oksana, the woman that helped with breakfast, everyone was friendly, outgoing, helpful. The room was clean and comfortable. Location location location! If you are so inclined,So many sights are a comfortable walk. Spanish Steps, Trevi fountain, the train station, a pharmacy, small grocery store, and of course restaurants. Our go to was Pepes.
And if you didn’t want to walk( mobility issues) there is a taxi stand just a vert short walk.
We would definitely stay here again, can’t say enough good things about this place.

Leisure Family

10/10

Exceptional

31 Dec 2019

serry

Proximity to the center , shopping area , restaurants and bars and major attractions.

Business_and_leisure Self

10/10

Exceptional

19 Dec 2019

sandro

Rome dec 2019

Had a really lovely stay. Staff could not have been more helpful. Lovely filling continental breakfast, comfy bed...loved the quirky lift.

Partner

10/10

Exceptional

15 Dec 2019

Verified traveler

Great location, very close to Trevi, Spanish Steps , Termini Station and Berberini number 8 Hop on Hop off bus stop - so perfect for a sightseeing break.

Leisure

8/10

Excellent

11 Dec 2019

Verified traveler

Who ever emailed me before arriving was very nice and detail.

Leisure Self

6/10

Pleasant

08 Dec 2019

Verified traveler

Basic room. Water took awhile to get hot and shower didn’t drain very well. Great location good breakfast