Name: Sina Bernini Bristol
Address: Piazza Barberini, 23, Rome, 00187, IT

10/10

Exceptional

09 Jul 2026

Heidi

Room cleaning excellent.
Concierge extremely helpful.
Doorman friendly and went above and beyond his job description
Check-in staff friendly

Partner

10/10

Exceptional

30 Apr 2026

Joseph

I thought it was a very clean, modern, well maintained property in a great location. Very walkable to major attractions and very friendly and accommodating staff. Enjoyed the lobby and rooftop bars and appreciated the rooftop restaurant for lunch and dinner. I thought the restaurant menu was very creative, infusing Japanese flavor and style into some dishes. Breakfast was very familiar and comforting. I look forward to returning.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Marcia

I had a junior suite and it was very nice. The service was good. A fowl smell came from the shower drain the last two days and the hallway smelled like there was a sewage problem. (top floor) I reported it and they were very thankful and on it immediately, unknowing. It's a beautiful hotel in a great location. It needs a little facelift for the price, but very nice. Great history. Lovely.

Friends

10/10

Exceptional

12 Sep 2025

Samantha

Amazing staff service and beautiful room

Leisure Family

2/10

Poor

03 Sep 2025

Bijan

Stay Away

To start, our room smelled like raw sewage. Certainly a plumbing issues. They did not take care of it despite multiple calls. Then, at checkout, we noticed massive undisclosed additional charges, increasing our rate by fifty percent. They claimed room was for one person and you had two individuals. Having stayed with Marriott for over 30 years, rooms are per always priced per night based on double occupancy. We did not exceed occupancy and we did not have breakfast included. They refused to adjust.

Friends_and_family Family

10/10

Exceptional

21 May 2025

yamile

Staff very friendly, excellent location, renew, good rooms!!

Leisure Family

10/10

Exceptional

16 Apr 2025

Neeru

Highly recommend

10/10

Exceptional

01 Apr 2025

Judy

Beautiful property, centrally located. The staff were extremely helpful and knowledgeable

Leisure Partner

10/10

Exceptional

25 Mar 2025

Wakefield

Excellent

Beautiful, clean, and friendly staff. Only downside was our room was directly across the street from the cinema. Lots of people outside well after midnight. Get a room away from the cinema side.

Partner

10/10

Exceptional

11 Mar 2025

Paul

GREAT hotel...perfect stay in Rome

WE just love this hotel. We have stayed 4 times in the last couple years. We've brought big groups which they handle nicely and small groups the same! The rooftop is beautiful and the staff is wonderful especially the concierge who are super helpful and friendly. See you in September.

Business Friends

10/10

Exceptional

15 Feb 2025

Elham

This hotel was very welcoming and friendly

Leisure Self

2/10

Poor

03 Jan 2025

Avery

After spending a week in Italy, we ended in Rome. Since this is an autograph Marriott hotel, we thought it would be just fine. Three rooms, documented pictures, and videos with their cleaning staff of bugs in the mattresses. There were complaints and reports of bedbugs in this hotel from June. The house manager refused to speak to us and relied on his staff in the front to deal with it. There are many options to stay in Rome, my advice is not to stay here

Leisure Family

8/10

Excellent

20 Dec 2024

Halis

Good not perfect

10/10

Exceptional

27 Nov 2024

Katherine

Amazing stay!

4/10

Poor

30 Sep 2024

Jaskaran

Front desk would not pick up the phone would have to call multiple time

Leisure Partner

10/10

Exceptional

14 Sep 2024

Lisa

Na

10/10

Exceptional

25 Aug 2024

William

From the check-in to the room to the check out, everything was great. Centrally located and plan to keep this on our list of hotels to return when we are back in Rome next year.

Partner

8/10

Excellent

29 Jul 2024

Verified traveler

Nice location, roof top view

Great location, next to Barberini metro stop...watch out for pick pocketers though, had my wallet stolen as we boarded a metro train (rush of people on/off caused disturbance). Nice roof top bar (future restaurant), but need reservations. Great view of many sites from the roof.

Partner

4/10

Poor

20 Jul 2024

Agustin

We purchased 2 nights for 2 junior suites. The a/c of both rooms did not function properly and we could not cool down the rooms. We communicated this to the reception and management and requested to be changed to other rooms with no success. We paid a high rate and we feel we should be compensated. Also one of the rooms when we first went in was not clean, smelled bad , rugs with stains, and bed duvet dirty ( took pictures) .

Leisure Family

6/10

Pleasant

18 Jul 2024

Chirine

Good

10/10

Exceptional

16 Jun 2024

JOHN

Very well trained staff.
Very helpful. Bar staff extremely
Polite on the rooftop as where all
The concierge team. Clean rooms. On the rooftop you can see some sort of Fake plant wall on the top of the building wall that needs to be removed . Otherwise a great stay

Leisure Self

10/10

Exceptional

15 May 2024

Guilherme

Great hotel at a great location, conveniently located in front of a subway station and right next to a \"Hop On Hop Off\" bus stop if you are touring the city.
One minor detail is that if you get a room with a terrace, you can hear guests from other rooms when they are in the terrace area. This was not a problem for me because the other guests were great and kept the noise to a minimum, but it could be a problem if you are looking for a super quiet room.

Leisure Partner

10/10

Exceptional

30 Apr 2024

Syed

What a great place to stay in Rome. All the tourist sites are within walking distance. Lots of shopping and dinning options around the hotel.
Friendly and
However, No iron and ironing board in the room was a big inconvenience. They provided handheld Steam iron which was not ideal to press the clothes.
No microwave in the room also.

Leisure Family

2/10

Poor

20 Apr 2024

Sam

shouldn't be a Marriot

In short This hotel at best is a Holiday inn

Business

8/10

Excellent

19 Apr 2024

Dhari

I would take these points in mind:
(Disadvantages):
• Noise corridors all day long, with lots of door closures.
• Room cleanliness is 7/10.
• TV is not smart! And most of the channels are local.

(Advantages):
• Helpful staff.
• great location in middle of everything.
• 2 taxi stops infront of the hotel (which is a must).

Leisure Friends

10/10

Exceptional

06 Apr 2024

Veronica

Great hotel, great service, great location. Fabrizio at the breakfast area was the best!!!

Leisure Family

2/10

Poor

27 Feb 2024

Maria

Epic fail in all ways. I arrived very early at 9:00am and yes I know that check in is at 3pm but I offered to pay extra for an early check in. But they said I had to wait. So I waited upstairs then waited in the bar area and then in the lobby- the hotel was fairly empty- I did see a few others check in after me and they got access to their room before I did. I feel like that shouldn’t happen and if so that they then at least give me an update on my room status - I was traveling for over 20 hours.

Once I finally got into my room, the lights didn’t work. You could tell this room was used recently. The poor bellman ran up and down changing the keys 3 times to get the lights to work. Management called me and said they would figure it out. I fell asleep and woke up 3 hours later still with no electricity. I called down and they said they forgot. Once I hung up they finally switched the lights on. Unbelievable. You should also know that elevators are very very slow, and the front desk at check out is very very slow. And on top of it they tried to charge me over 100€ more than what I booked on Expedia. My rate was 308.18 € and at checkout they were charging me 429€. They were confused and not sure how to handle. I told them to figure it out and email me with the correct bill. Location is great, but inside the hotel is very noisy because the hallways are all marble and you can hear everything plus the doors slamming. The bellman and the gym were the only positive to this property.

Business Self

10/10

Exceptional

02 Feb 2024

Michael

The staff is amazing!

Friends_and_family Family

8/10

Excellent

17 Jan 2024

McKenzie

Beautiful hotel. Awful mattress

They beds were purgatory. Straight terrible At that price point and level of hotel the mattresses should be amazing. Very disappointed. We stayed there 5 nights and had to get a massage after we got home

Partner

10/10

Exceptional

16 Dec 2023

MARIEANN

Beautiful hotel. Easy to walk to many things. Our favorite meals were less than a 10 minute walk. Taxi outside ready to take us wherever we needed to go. Breakfast was delicious. Rooftop over looks the city for a night quiet night. The staff very friendly.

Leisure Partner

10/10

Exceptional

10 Nov 2023

TAMMY

Property was very nice. Rooms were very clean. Housekeeping did a great job in room daily. The gentlemen at concierge desk were extremely helpful. Mario was a bell boy and we loved him! Great place to stay and highly recommend.

Leisure Partner

8/10

Excellent

21 Oct 2023

Ross

We arrived Friday evening and the staff were excellent you can’t fault them. We got upgraded to the top floor and deluxe suite but it turned out to be a disadvantage. Right above us was the rooftop bar and there was a movie event on. We went up and could swear to god that steven Spielberg was standing there. Anyway, got told we had to go back downstairs.

As for the room it was spacious for Rome just very noisy with the movie event on above us then outside our door led to the lifts from the rooftop so it got very noisy

The shower… imagine the scene in Elf where he’s trying to wash in the small showers and you get the idea
Can’t fault it other than that. Great staff, location is superb

Leisure Family

6/10

Pleasant

18 Sep 2023

FRANCISCO

I did not like the remodel
I like the original lobby

Leisure

10/10

Exceptional

11 Sep 2023

John

Great property and got a nice upgrade

Leisure Partner

10/10

Exceptional

19 Aug 2023

Babak

The staff were extremely friendly and welcoming and went above and beyond to ensure professional service. Great location, and well worth the price if you are looking for clean and modern accommodations while staying in a beautiful and historic city. The rooftop bar view of Rome is also spectacular.

Leisure Partner

10/10

Exceptional

12 Aug 2023

Kamaldip

Beautiful room and staff is extremely friendly

Leisure Family

10/10

Exceptional

10 Aug 2023

Michael

Great place

Leisure Family

8/10

Excellent

20 Jul 2023

AHMAD

Within walking distance of most of tbe attraction and in the middle of busy square , very good hotel

10/10

Exceptional

22 May 2023

Franco

Location

Leisure Partner

4/10

Poor

28 Mar 2023

SAILA

This is not a 5star Luxury hotel.
My kids changed their room two times as wifi was not working in those rooms.
We had to change our room as well as it was very hot in the room as A/C was not working in the hotel.
The breakfast does not worth the price you pay.

4/10

Poor

27 Dec 2022

Nabih

We booked a signature a room , we asked for Diffrent room the front desk downgraded our room to a worse room , the door between rooms was literally em next to the bed , we asked for
Queen bed we received twin beds

We put the sigh to clean the room since morning , came 4 Pm still no one cleaned , even they gave our room to another client by mistake

Asked for coffe for minibar they showed up after I called 3 times 70 min after
When I claimed simply said sorry and it’s weird ,

Concierge was good other than That everything was bad

Leisure Partner

6/10

Pleasant

02 Nov 2022

Sheryl

Very good location for many sites. Very overpriced for what you get, a bed & a bathroom. Most of the staff were helpful & polite; some however were judgemental & thought themselves above their station of receptionist or bar tender. Obviously mini bar checks are not completed daily and I would suggest it was lucky I was there when a check was done otherwise I most likely would have been charged for content used by a previous guest. Not cool. There are many hotels in the area & I won't bother with this one next time.

Leisure Self

8/10

Excellent

01 Nov 2022

timothy

a#1 max what a jem
recertion ladies could be cold in you owed money on your bill
and when the bank rejected you she became pretrurbed
it was just making a pymt early cause was spending
and insisited you take the bad receipt
mold in bathroom,shower the glass wall, the chaulking around tub old needed some mold removed and new chaulking
it was freezing at nigh
asked for comforter , but got wool blanket
last note did get a portable heater fron maxs people
bartender the worse., to much to go into
great food morn noon and night
towels never dried overnight
because i needed warm baths to warm up
ran out of shawer gel new one had to be taken off the wall
to open it wasnt up and when i did it was facing the wall
so i had to take it off the wall.
was using hand soap alot that ran dry
loved the aroma of the bath products bought a samplerb box
sorry I could never sit at that table overlkg the vatican
i was traveling alone and it was only reserved for 11 people
loved the sexy hallways simon was great peter was friendly and great max the BEST
the women at reception could be cold , I came a day early and 4 women , made faces, only one was actually looking to get me in , but the others you would have thought I passed gas. it took so long I started lkg on my phone for another place free drink voucher was given to me to wait comfortably, but sushi cheif would not look up
tall women in heels after 10-15 min and I asked for a barcardi cocktail said I'll be with you as she flew by
more....

Leisure Partner

10/10

Exceptional

31 Oct 2022

James

Bernini Bristo Bellissimo

From the moment I arrived at check-in to my departure, the Sina Bernini Bristol experience was splendid!

Business

4/10

Poor

27 Oct 2022

Laura

we were not informed that the spa was closed due to renovation as well as the roof top terrace. continental Breakfast was inedible. the concierge and doormen were very nice as well as the manager

Leisure Friends

4/10

Poor

24 Oct 2022

Marwa

I have booked this hotel for my parents for their annual vacation. This is suppose to be a 5 star hotel. Their room was dusty and not up to a 5 star standards. The location is great and near all the attractions.

Leisure

10/10

Exceptional

08 Oct 2022

Alexander

Very clean. And big room. The room was not ready at 2. Got in at 3 pm.

Leisure Family

8/10

Excellent

04 Oct 2022

Maria

The location was perfect and the room was good.
The service wasn’t what we expected for a five star hotel and for what we payed for.
When we arrived they told us there’s no rooms available and we saw availability by expedia. They just want to sold the room directly by them

Leisure Partner

10/10

Exceptional

29 Sep 2022

Mohamad

Good, clean and quite and location is perfect.

Leisure Self

2/10

Poor

15 Sep 2022

Rajesh

My family & I stayed in mid-August - nice experience. However, they overcharged me for the stay, weeks later the mistake has yet to be fixed - the hotel acknowledges they need to pay the refund. And I have had to chase them several times. This is not good customer service.

Leisure Family

4/10

Poor

08 Jun 2022

Verified traveler

Despite booking rooms for 2 adults and 2 children, the hotel charged me extra because they said I only had one person booked in each room. This is very intimidating when in a foreign country.

Friends_and_family Family

8/10

Excellent

26 May 2022

James

Great location very walkable to many dining options.

Business Self

10/10

Exceptional

03 May 2022

Paul

quirky decor and configuration of rooms but v comfortable and All mod cons and a great rooftop bar and restaurant

Leisure Partner

10/10

Exceptional

01 May 2022

fred

This is a boutique 5 star hotel located in upscale, clean, convennient area. Subway is wight at the corner. It is right at the Paizza. Clean and renovated room.

Leisure Friends

2/10

Poor

26 Apr 2022

olga

horrible, at 7am everyone started slamming doors
look for other places

Friends_and_family Family

10/10

Exceptional

31 Oct 2021

Richard L

Excellent the staff is wonderful
We only stay at this hotel in Rome. The location staff and everything about it we recommend

Leisure Partner

10/10

Exceptional

04 Oct 2021

Barbara

Great location!

Love the Bernini Bristol!
Fantastic room with a terrace worthy of the little bit extra!
Breakfast not great (you might as well go out if you can) but the location is fantastic!

Friends_and_family Family

10/10

Exceptional

07 Jun 2021

Verified traveler

The hotel is wonderful, clean and the staff is been professional and very friendly. We will be back!

Business_and_leisure Partner

10/10

Exceptional

08 Mar 2020

Tanya

The hotel was beautiful and the staff friendly and helpful. It is in a fantastic location for sight seeing and the surrounding area is full of restaurants, shops and bars.

Leisure Family

10/10

Exceptional

17 Feb 2020

Claire

Great place to stay to explore Rome .
Restaurant, bar and room service very expensive so dining out is the best option.
Really enjoyed our stay and will stay again .

Leisure Partner

10/10

Exceptional

28 Jan 2020

Verified traveler

The property was great, but room service like cleaning the room we didn’t like.

Leisure Family

10/10

Exceptional

09 Dec 2019

Verified traveler

Excellent modern Italian hotel Would have liked a cheaper restaurant for breakfast

Leisure Friends

6/10

Pleasant

25 Oct 2019

Quan

First we got a handicap room, shower area is wide open no curtain or glass to blocking to water, and the bathroom is wet after showered , and the worse thing is bedbugs, I got bedbugs bite all over my body, I hold the hotel about the bedbugs, all he said is ok, sorry, but did not do anything about it until we check out

Partner

6/10

Pleasant

10 Aug 2019

Verified traveler

The place and rooms are really nice yet the service is lacking. We only had few pieces of tissue in the bathroom which was not enough for half a day. After it finished it was not renewed in spite of telling them.
The 2nd floor corridors were noisy in the morning with doors slamming continuously.
They did not have the food available as per the menu when we ordered room service.

Partner

6/10

Pleasant

07 Aug 2019

Verified traveler

UK Couple with 2 adult children

This Hotels living in the Past with it's 5 star rating, it certainly isn't. We had 2 rooms , one given to us was not even on a main Corridor , it was off near a service lift with hotel Trolleys and dirty carpets outside, inside not great. I showed the on Duty Hotel Manager the condition and we were quickly moved. The first night ,Saturday, a wedding was being held on the top Terrace, the one feature of the hotel worth noting but closed all evening to Hotel guests not mentioned until you went up there, so no one could eat in the Hotel. 2 small water glasses in the room and not replaced on the 2nd day, but in room Fridge had wine etc so had to request glasses, 5 star? !!

Friends_and_family Family

8/10

Excellent

28 Jul 2019

Verified traveler

Overall excellent. One rather unsmiling stiff taller man at the front desk, otherwise staff were great!

Leisure Family

6/10

Pleasant

27 Jul 2019

Verified traveler

The hotel was nice but the air conditioning was just awful. We put the lowest temperature but the room never got cold. I would recommend to never stay in this hotel during warm and or hot humid times for Italy. Unfortunately, not a comfortable stay especially when sweating in your own room.

Leisure Friends

8/10

Excellent

26 Jul 2019

Verified traveler

We liked the position of the breakfast area on the roof. The location of the hotel is ideal for visiting the many attractions in Rome. It is close to transport services too. The staff are very professional and friendly. One little down side for me - It seems to be a feature in other Italian hotels too, but I miss having an iron available in the room as well as tea/ coffee making facilities.

Leisure Partner

6/10

Pleasant

23 Jul 2019

Verified traveler

There were doing construction . And the hotel and the noise was awful. I asked I was work being done and the woman at the front desk said no . The noise was outside. So the next day the same thing. So it was really early in the morning. So I put something on in followed the noise to the5th floor. And made a video to show the woman. So then she was like she sorry about the noise. Put me in another room for the last night of my stay. Then one of the maids took my phone charger. Beautiful hotel. Great vacation overall. Just the noise and then acting like I was crazy!!

Leisure

4/10

Poor

19 Jul 2019

Verified traveler

Never mind that the room is old, but there isn't even an American coffee machine or an iron. the bidet loses water from all sides and at 07.30 a.m. the workers begin to make noise and can no longer sleep. the most ridiculous thing of all is that if you go to the gym and ask for the towel, they ask you 3 euros for the rent of this. Avoid this hotel, it is definitely not worth the money they ask for the stay

Leisure Family

8/10

Excellent

07 Jul 2019

Verified traveler

Good location. Quiet room. Nice terrace. House keeping kept removing tea cups and not replacing. Check in good.

10/10

Exceptional

25 Jun 2019

Verified traveler

Near a Metro station and about a mile from the train station. It’s also a 10 minute walk to Trevi fountain and the Spanish Steps.

Leisure Family

2/10

Poor

09 Jun 2019

Verified traveler

Carpet is old and dirty. Upholstery on chair is stained. Air conditioning did not work.
Not a 5 star hotel by any means

Leisure Partner

4/10

Poor

13 May 2019

Verified traveler

Concentrates more on its facilities than customers

Poor communication from front desk
Poor replenishment of room items - water / tea etc. Had to spend time asking for basics in what they called ‘the suite’
Concierges were good / helpful
Nice rooftop restaurant- but very pricey on UK exchange rate.

Leisure Partner

10/10

Exceptional

11 Apr 2019

Eli

Great location; great staff; knowledgeable concierge (seriously, get his restaurants recommendations and follow through)

Leisure Partner

6/10

Pleasant

06 Apr 2019

Verified traveler

Hotel is great. Rooms a little on the small side but more than enough space for one or two people to be comfortable. Bathrooms are nice and seem newly refurbished issue I had here during a business trip was the noise. It’s incredibly loud in the rooms. Doors slamming at all hours of the night and morning. I think some of it is due to the room door it self which has a gap on the bottom. 2am woken up by drunk holiday makers who decided the best place for a drunken loud night cap was in front of their rooms. 7am women again by a family or group getting their things together to leave. The staff were great hotel is great location but really was completely let down by the noise. Would otherwise rate 4-5 star.

Business Self

6/10

Pleasant

18 Mar 2019

Verified traveler

the location of the hotel is perfect, but i asked to change the room because the room i got i didn't like the color and was a bit old, i paid for a bigger room and they put me in a smaller room, they didn't provide free water not even 1 bottle which most 5 star hotels do, and the breakfast buffet staff were horrible and constantly rushing everyone and were upset, they had bad customer service an we could not eat with comfort. it was me and my wife's honeymoon, and i didn't get anything special from them as all other hotels i stood in did. they did allow me a late checkout but keep in mind i paid for a larger room which didn't really balance it out.

Leisure Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

Excellent location ,good service ,reasonable price excluding breakfast :)

Leisure Family

8/10

Excellent

26 Jan 2019

Verified traveler

Good location . Very traditional.very expensive eg 5.5 euros for a small bottle of water .

8/10

Excellent

16 Dec 2018

Verified traveler

This hotel is in an excellent location and close to alot of shops. The staff was very friendly and spoke English which was excellent for me as I do not speak Italian. The hotel was also very pretty at night time!

Leisure Self

10/10

Exceptional

15 Dec 2018

henry w

Good location... walk to many sites.

Partner

10/10

Exceptional

11 Dec 2018

HELEN

Avery good hotel!

Very good hotel in very good place nearby everything , the staff were friendly, very good food . We will beak.

Partner

10/10

Exceptional

11 Nov 2018

Verified traveler

First class accommodations, extremely convenient location for sightseeing, right next to the Metro and walking distance to sights. Close to shopping and restaurants. Wonderful spa included in room price. Upgraded us to a room with great patio and very spacious room. Would definitely stay again.

8/10

Excellent

10 Nov 2018

George

Great location, friendly staff!

Great location and welcoming staff. Weather and timing kept us from using the wonderful roof bar and restaurant but view was great! Easy access to Metro and on Hop On/Hop Off route. Not too far a walk to Spanish Steps.

Wish bar had been open longer during the day (bartender goes to top bar), but other than that was great.

Partner

2/10

Poor

05 Nov 2018

Verified traveler

The room was awful also incorrect charges. Would not recommend this hotel.

Partner

10/10

Exceptional

25 Oct 2018

Verified traveler

Perfect location, friendly staff, nice size room..less than 10 minute walk from the Spanish Steps and Trevi Fountain. Restaurants, banks, shopping, and metro station, this hotel is in the center of it all.

The room is a bit dated, but nice size and clean. The lobby is beautiful.

10/10

Exceptional

20 Oct 2018

JH

Nice hotel in a good location

Stayed at the Bernini with my Family for the weekend. Our flight arrived very late (after midnight), but we still had a warm welcome and swift check in. The room was ready with an extra bed and was clean.
The food (Breakfast) from room service was fine and timely.
The location was great to walk to all the sights but there is a subway station next door too. Lots of bars and restaurants in the area too.

8/10

Excellent

30 Sep 2018

Robert

Great location and staff!!

The hotel staff was amazing. The hotel is slightly less than pristine, but still very nice. The Wi-Fi was very on reliable, unfortunately. The food and drinks were also very good. The location is very, very good.

Partner

10/10

Exceptional

05 Sep 2018

Dalveer

Recommended

Rome was beautiful, the hotel staff were friendly and efficient. Our stay was amazing

Partner

6/10

Pleasant

15 Aug 2018

Verified traveler

Good hotel and location but staff not very friendly and helpful

8/10

Excellent

16 May 2018

Verified traveler

Nice and comfortable stay

The rooms were just okay for a 4 star hotel. I don't know if it is the type of room that was booked for me by hotels.com but my room had no fridge which i found very weird for a 4star hotel. The room was clean and prepared when i got there. It is not far from Köln central station(10-15min relaxed walk). If you decide to pay for the breakfast, you wont be disappointed.

8/10

Excellent

08 May 2018

Leigh

Great hotel, shame about the room service costs!

good hotel, in great location, just £22 for toasted ham and cheese sandwich extortionate!

Friends

10/10

Exceptional

12 Apr 2018

Verified traveler

Great Hotel

Excellent Hotel.
Great Location
Great Staff
Great Service

10/10

Exceptional

10 Apr 2018

Verified traveler

Comfort

No aircon too noisy with windows open
Management response:
Not switched on until later in the year
Temperature 26 degrees!

10/10

Exceptional

08 Apr 2018

AC

Excellent hotel, well sited for many activities.

We booked a suite for a family of 4. The suite had three separate areas and gave our teenage children a lot of privacy. The hotel is next to a pick up for all of the bus tour companies and is a 10 minute walk to the Spanish Steps or the Trevi fountain. We used a 2 day bus tour pass for all of our longer trips but could walk easily to all other locations and the major shopping sites.

2/10

Poor

31 Mar 2018

Verified traveler

Air conditioning did not work, fixtures such as light were falling off the wall. Where you flush the toilet was falling. Not a 5 Star hotel.

Family

8/10

Excellent

04 Mar 2018

Verified traveler

Nice hotel in a very central location

The hotel was nice. Very central location. Close to Trevi Fountain. Stuff was pleasant. They have a nice spa and a great view of the city from the restaurant in the 8th floor. I wish there was a coffee maker in the room.

Partner

10/10

Exceptional

04 Mar 2018

Kimberly

Romantic, Accessible Location

The hotel is on a beautifully busy Piazza and across the street from a Metro stop. You can easily walk to the Trevi fountain, the Pantheon, the Piazza Navona and the Spanish Steps. I wish I had walked to the Quirinale Garden but it was snowing and then raining while we stayed! The hotel staff are excellent - opening doors, taking bags, offering recommendations. The breakfast buffet is ridiculously amazing; you can make Belgian waffles, sip a cappuccino or stay healthy with fresh fruit, bread and cheese. All delicious! Our room was perfectly opulent with a king size bed, desk, chairs, mini-fridge, robes, slippers, etc. My only disappointment was the very, very hard mattress and pillows. We have stayed at lots of wonderful hotels across Europe, but this brand will be on repeat. Sina - here we come!

Partner

4/10

Poor

18 Dec 2017

dennis

Facilities

The hotel should be rested a 3 star as room facilities very poor drinks and snacks in room were day light robbery have stayed many hotels throughout world with lesser ratings bit much more plesant

6/10

Pleasant

07 Dec 2017

teeto

Good location and decent yet lacking some basics

Overall the hotel has strong advantages including location, originality and history but major weaknesses for what aspires to be a 5 star hotel. No coffee/tea in rooms, small TV with few channels, smallish rooms, no bath tub and other features you'd expect of a hotel of this price and caliber.