Name: Capital O Ecohabit Monterrey
Address: Carretera Miguel Alemán Km. 25.1, Mexico City, 6800, MX

4/10

Poor

20 Jul 2022

Giovanna

Sola

No me quede en el hotel. La verdad viajaba sola y el hotel estaba solo en medio de nada y me dio miedo por tanto trailer alrededor. Decidi perder la noche y me fui a un lugar donde me sintiera segura. No puedo decir que no es un mal hotel solo para una mujer sola no se me hizo que descansaria del miedo.

Self

8/10

Excellent

21 Jan 2022

Balaram

The staff was friendly and make you feel safe

Business_and_leisure Self

4/10

Poor

05 Jan 2022

Burgess

I knew not to expect much for $31 US but let the guest know when handing them to remotes that they need one to operate the heater as I declined them wasn’t interested in tv. Office was closed at 5am so no coffee headed back to room to shower and NO hot water it was 39f in Monterrey that morning. Got taxi and headed to airport for coffee while rumpled and grumpy

Leisure Partner

2/10

Poor

05 Dec 2021

Alondra

Sin servicio al aeropuerto y pésimo servicio

Leisure Self

2/10

Poor

10 Nov 2021

Mario

Stay Away

One of the worst places I have ever stayed. Lousy customer service. Place in an abandoned or almost empty shopping center. Dark and unsafe.

Business

10/10

Exceptional

21 Oct 2021

Yesenia

distance from airport

Business Self

10/10

Exceptional

17 Sep 2021

David

Great for quick overnight by airport.

Close to airport and about $7.50USD (150MXN) transpiration fare to airport. In an industrial area but great for quick overnight. Small rooms but with flat TVs, minisplit ACs and mini refrigerator in the rooms.

Self

2/10

Poor

25 Aug 2021

Unada

Fue muy sucio el hotel, no lo recomiendo a nadie

Leisure Family

2/10

Poor

19 May 2021

Carlos

I did not stay, I looked for another hotel, the place was horrible, I could not sleep peacefully there

Friends_and_family Family

2/10

Poor

13 May 2021

Verified traveler

Do not stay here, looka like a cheap cheap hotel, pictures are nothing like the rooms

Leisure Partner

4/10

Poor

11 May 2021

Verified traveler

Hotel abandonado

Parece un lugar abandonado

Friends_and_family Family

6/10

Pleasant

28 Apr 2021

Verified traveler

.

Business Self

2/10

Poor

26 Mar 2021

David

Spooky

I didn't stay i prefered to pay and not stay the hotel was terrible completely very diferent to the pictures it shows !!!

Business

8/10

Excellent

01 Feb 2021

Karen

Nice little hotel with nice people. I really enjoyed my stay.

Leisure Self

4/10

Poor

27 Jan 2021

Oscar

Nightmare in Budget hotel!

For the cost it was a budget buy although the property was somewhat hidden and it was difficult to get Uber to come pick me up at 5:30 am to take me to the airport. The room had a strange unpleasant order near the headboard and the shower was not all that clean. I would not recommend this place for a comfort stay!

Self

2/10

Poor

03 Nov 2020

Dania

Bad

Super dirty

Partner

8/10

Excellent

28 Oct 2020

Edith

Ok

Good location at around 5 or 6 minutes away from the airport. overall good enough for the price.

Friends_and_family Family

4/10

Poor

13 Oct 2020

Kelly

The room was very small no desk lamps there was a sewer gas Oder in the room most of the time no close restaurants and no one delivered to that area could not even get a cup of coffee I had to rent a car so could at least get food and coffee

Friends_and_family Family

4/10

Poor

18 Aug 2020

Raul

Service stinks, desk bully you.

I sent my girlfriend with instructions to request airport shuttle service at 4 a.m. I understood this was included. But the lady at the counter was rude to her and told her she had to call in and she could not provide the service. She would not even call her a cab, she had to manage that herself. They would not have done this to me, but she is so nice any half with employee can bully her and she will put up with it. BUT this is no excuse at all. I will never book this hotel again.

Self

2/10

Poor

03 Aug 2020

Sara

This is by far the WORST hotel we have ever stayed in. We arrived past 1am because our flight was at 6am and we only wanted to shower before flying out. Well, the restroom was taken over by 2 giant cockroaches (BTW I’m terrified by them).

Friends_and_family Family

4/10

Poor

10 Apr 2020

Valeria

They never got asked for a ID to check in or to checkout. I didn’t feel safe at all.

Friends_and_family Family

4/10

Poor

13 Mar 2020

Victor

It was dirty
Not really good

Friends_and_family Family

6/10

Pleasant

06 Mar 2020

Myrna

I booked this to avoid sleeping at the airport and it was very well located. It’s hidden behind a couple of buildings and a gate. The staff didn’t answer any of my calls and there’s fine print (I saw after booking) that they aren’t available after 11pm. I luckily had an Uber driver honk enough times and a couple of guys came out. It served its purpose, it was clean but I wouldn’t stay here longer than that. The pillows aren’t real pillows, take your own blankets because there’s only a thin sheet, you get full size towels and a couple bars of small soap. There are only 3 outlets in the room, but again i only needed to sleep a few hours. There is a service that will pickup/drop off from airport. I HIGHLY recommend organizing the pickup considering Ubers can’t pick up from the airport due to federal zoning. An Uber back to the airport at 5am ran me ~70 pesos. Their shuttle service would’ve been 150

Leisure Self

8/10

Excellent

04 Mar 2020

Chris

Close to the airport and cheap! Got there late at night (past midnight) but I was able to call and get in just fine. The parking lot is gated which made me feel more comfortable about my rental car. Would stay again for a night if arriving late into Monterrey's airport.

Leisure Friends

6/10

Pleasant

15 Jul 2022

JESUS ANTONIO GARCIA

No me gusto que no aceptaran la reservacion relizada por Expedia

Business Self

2/10

Poor

22 Jun 2022

Andres

La atención pésima dicen que no trabajan con Expedia y me cobraron más

Business Self

4/10

Poor

03 Jun 2022

José Luis

Nada recomendable,

Las camas en pésimo estado, el baño huele mal, TV no sirve, dejan estacionar camiones toda la noche, perdieron mi identificación oficial

Business

2/10

Poor

10 Apr 2022

Andrey

El lugar es fatal, no servia el aire, el teléfono tampoco, ESTABA INFESTADO DE CUCARACHAS, almohadas duras y sucias

Friends_and_family Family

6/10

Pleasant

04 Apr 2022

Angélica Michelle

El hotel es justo lo que se ve en la foto, la atención es muy buena, pero nosotros terminamos pagando otra habitación porque no estuvo disponible la que apartamos. Esta bien para una urgencia y solo si tienes carro porque no hay nada cerca para salir a comprar

Leisure Partner

2/10

Poor

29 Mar 2022

Esteban Alvarez

no lo recomiendo nada que ver con las fotos los cuartos viejos y sucios reserve dos habitaciones y solo me dieron una y no me regresaron el dinero pesimo hotel

Leisure Family

8/10

Excellent

07 Mar 2022

german

Es buena opción cerca del aeropuerto pero si se complica un poco el transporte

Leisure Self

4/10

Poor

19 Feb 2022

Carlos

Las fotos en expedia no reflejan la realidad del hotel, olia mal, muebles viejos, la tele no funcionaba, la toalla vieja y rota.

Self

6/10

Pleasant

09 Feb 2022

roselia zapata

El lugar está muy inseguro

Business Family

4/10

Poor

20 Dec 2021

Miguel

es tranquilo, en la mañana del dia siguiente tarde un rato en encontrar donde estaba el guardia para entregar la habitacion ya que la recepcion estaba cerrada y no habia un letrero de donde estaba el guardia, la cobija tenia un olor muy desagradable dormi sin usar la cobija, la cortina no servia.

Business Self

2/10

Poor

08 Dec 2021

Mindy

FRAUDE Y ROBO

NO CREAS NADA... NO TE REGRESAN TU DINERO... SON UN FRAUDE.!!!!
Fue un asco... Es mentira todo lo que se dice para vender estadias.. El lugar escondido. Demasiado inseguro... Llegue y no estaba mi reservación.. No me hospedaron... Fue un fraude.. No existe una recepción... Nadie te atiende mas que la señora de lavanderia.

Business

4/10

Poor

29 Nov 2021

Victor Hugo

Mal servicio

Friends_and_family Family

2/10

Poor

23 Nov 2021

Mario

El lugar esta completamente a Oscuras, no tienen ni siquiera un anuncio con el nombre del hotel, las fotos que aparecen en expedia no coinciden con lo que ofrecen, parece que el hotel esta en obra negra y aun no terminan porque hay materiales por todos lados, da una sensación de inseguridad muy grande!

Leisure Family

2/10

Poor

17 Nov 2021

Ivan

Cuando llegue al hotel me dijeron que no estaba en servicio

Leisure Partner

2/10

Poor

15 Nov 2021

Peter

Wors Experience in my life.

Was the worst experience in my life. The place doesn´t look at all like the pictures showed.
It was horrible place, there was no receptionist for nearly an hour since we arrived. The reception was a disaster, when the woman arrived, she gave us the tv remote, but actually, there was no Tv!.
There was broken glasses, debris everywhare, not working furniture, workers right behind the window making annoying noises....

Finally we didn´t cheked in, there was no waranties my thing would be ok at that disgusting place.

And definelly i want my money back, please take a look at the pictures.

Friends_and_family Friends

2/10

Poor

15 Nov 2021

Swad Marie

Se asimila a un motel de paso. Es bastante sucio, había cucarachas en las habitaciones, las fotos del anuncio para nasa reflejan la terrible realidad, la atención del personal deja mucho que desear.

Leisure Friends

6/10

Pleasant

07 Nov 2021

Erick Guillermo

No hubo agua y tuvimos que irnos

Business

2/10

Poor

20 Oct 2021

Verified traveler

PESIMO

Terrible, no hay agua ni toallas ni persona que te pueda atender.

Business

2/10

Poor

03 Oct 2021

Raul

Fue una completa estafa, llegue al hotel saliendo del aeropuerto y no me dejaron cruzar ni el portón porque no había personal, tenia pagada mi noche allí y no devolvieron mi dinero, la atención del supuesto guardia de la entrada fue horrible.

Leisure Self

10/10

Exceptional

12 Aug 2021

Verified traveler

Todo en general excelente. Precio/ calidad de lo mejor

Business Self

2/10

Poor

07 Aug 2021

MANUEL ALEJANDRO

NO SE QUEDEN AQUI

NO SE QUEDEN AQUÍ

Toalla manchada de SANGRE

No hay camas queen size

Piso sucio

Instalaciones deterioradas

Pelos en almohada

Business

10/10

Exceptional

06 Aug 2021

Axel

Excelente lugar

Excelente lugar, muy cómodo, muy aplio, un buen lugar para hospedarse

2/10

Poor

03 Aug 2021

Verified traveler

PÉSIMO

Muy mal. Contratamos 2 habitaciones y cuando llegamos, la señorita mal humorada que nos atendió nos dijo que no podria entregar las 2 habitaciones porque no tenia, ¿cómo es posible que en la aplicación si se realizó la reserva y cargo de las 2 habitaciones y cuando llegamos no había disponibilidad? Al final accedimos nosotros por la hora que era y por ya haber realizado el pago a quedarnos en una sola habitación que no se parece en nada a las fotos además de sucia y no contar con protocolos de covid-19.

Business

2/10

Poor

02 Aug 2021

Verified traveler

el servicio de instalaciones no es el adecuado, huele a húmedas, y no han actualizado su fotos del establecimiento en la pagina

Leisure Friends

2/10

Poor

01 Aug 2021

Carmen Guadalupe

Pésimo... La página me ofreció un precio que no se respeto y por urgencia tuve que aceptar. Las fotos de las imágenes nada que ver con la realidad. No llevan un control de nada.

Friends_and_family Family

4/10

Poor

31 Jul 2021

Faustino

Mala experiencia

Es un lugar que fue un centro comercial, acondicionaron haBitaciones con mal gusto, la limpieza es pobre, hay cucarachas, paredes muy sucias, con resanes sin pintar, las camas son literas mal colocadas, es dificil dar en la noche, recepcion te cobra 4% por pago con tarjeta.
No volveria a regresar ni a recomendarlo

Self