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Best Western Plus Monterrey Aeropuerto

Monterrey · Mexico

Carretera Miquel Aleman Km 18.5View location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Monterrey Aeropuerto

Welcome to the Best Western PLUS Monterrey Aeropuerto hotel, where comfort and modernity combine to provide you with an unforgettable experience during your visit to Monterrey.

Our hotel is located in a privileged area on Miguel Alemán Highway in Apodaca, in the most important industrial area of the city, just a few minutes from the Monterrey International Airport and close to the Cintermex Convention Center.

Additionally, we are located in one of the most important industrial development areas of Nuevo León, making us the ideal option for business travelers seeking a convenient location.

Our rooms feature very comfortable beds and a wide range of modern amenities, including flat-screen smart TVs with digital programming, microwaves, minibars, high-speed internet in all areas of the hotel, safety deposit boxes, and in-room coffee makers.

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If you are on a business trip, our business center is available to meet all your needs, including photocopying, printing, and access to your email. In addition, we offer modern and versatile spaces with cutting-edge technology for your meetings and events.

In our hotel, you can enjoy a wide variety of first-class services and amenities, including an outdoor swimming pool, a well-equipped gym, and three restaurants open 24 hours a day.

La Silla offers a variety of international cuisine dishes, El Poke prepares delicious bowls, and Burro Bala prepares delicious Mexican burritos. We also offer 24-hour room service for your convenience. Additionally, we offer a complimentary hot buffet breakfast to start your day off right.

We offer you a unique lodging experience in Monterrey, where comfort, modernity, and safety combine to make your stay an unforgettable experience.

When you stay at Best Western Plus Monterrey Airport in Apodaca, you'll be near the airport, within a 15-minute walk of Sendero La Fe Apodaca and Vivento Casino. This hotel is 9.9 mi (15.9 km) from Fundidora Park and 9.4 mi (15.2 km) from Estadio BBVA.

Stay in one of 82 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 20

Hotel policies

VIP Access Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • A car is not required for transportation to and from this property.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    20
  • Optional fees
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Sendero La Fe Apodaca 0.7 km / 0.4 mi
Vivento Casino 1 km / 0.6 mi
Plaza Principal de Apodaca 1.6 km / 1 mi
Parroquia de San Francisco de Asís 1.7 km / 1.1 mi
Citadel Shopping Center 6.7 km / 4.2 mi
Paseo La Fe 7.5 km / 4.7 mi
Hospital General de Zona #67 7.8 km / 4.9 mi
Las Cruces Golf and Country Club 8.6 km / 5.3 mi
Hospital Sacramento 9.9 km / 6.2 mi
Research and Technological Innovation Park 11.6 km / 7.2 mi
Parroquia de San Nicolás de Tolentino 13.5 km / 8.4 mi
Plaza Principal Bernardo Reyes de San Nicolás de los Garza 13.6 km / 8.4 mi
Parque Tolteca 13.9 km / 8.6 mi
Parque La Pastora 14 km / 8.7 mi
Expo Feria Guadalupe 14.7 km / 9.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 82
  • Number of floors (main building): 3
  • Single rooms: 47
  • Double rooms: 35
  • Suites: 15
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 43 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • TV lounge
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Monterrey Aeropuerto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Monterrey Aeropuerto

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 1 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable6 photos

    Best Western Plus Monterrey Aeropuerto

    DOUBLE TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Alarm clock
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Cable TV
    • Desk
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 1 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Best Western Plus Monterrey Aeropuerto

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV
    • Bathtub

    Facilities with extra charge

    • Minibar
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Best Western Plus Monterrey Aeropuerto

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Plus Monterrey Aeropuerto

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Monterrey Aeropuerto

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 1 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable7 photos

    Best Western Plus Monterrey Aeropuerto

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Bathtub
    • Bathroom
    • Desk
    • Cable TV
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Alarm clock
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 1 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Best Western Plus Monterrey Aeropuerto

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV
    • Bathroom
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Monterrey Aeropuerto

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
Luis
Buena estancia y buen hotel. Todo el staff my amables. Desafortunadamente por la contruccion de la linea del metro es un poco complicado llegar pero una vez este listo se debe de solucionar.
10/10
Exceptional
05 Aug 2026
Claudia
Todo bien.
10/10
Exceptional
04 Aug 2026
Ana Jaqueline
Very well kept and clean property. Staff very professional greeted us. Room was ready clean and fresh.
10/10
Exceptional
02 Aug 2026
Josephine
The floor in the bedroom was dusty, it needed sweeping. The swimming pool needed cleaning. Other than that the airport shuttle was great the restaurant staff was also great. The room was ample and nice.
8/10
Excellent
30 Jul 2026
Julio Cesar
Room was super clean and with a lot of space. AC worked fine and fridge was of a bigger size as other ones from other hotels and working great. I loved that it had a microwave oven. Buffet was delicious and staff super friendly. I would definitely go back.
10/10
Exceptional
27 Jul 2026
Anand
Everything was great while we stayed there...no complaints at all
8/10
Excellent
06 Jul 2026
Jie
Good choice to have a short stay
Self
8/10
Excellent
22 Jun 2026
Duane
Great AC. Friendly staff
Friends
8/10
Excellent
19 Jun 2026
Jose
I reserved because it has a shuttle from and to the airport, but they weren’t picking up the phone so I could get there to sleep a few hours and catch my next flight.
Self
10/10
Exceptional
09 Jun 2026
NANCY
Very nice, only thing was hearing the staff prepare for breakfast at 5 am was not something I like to wake up to.
Family_with_children
8/10
Excellent
07 Jun 2026
Ricardo
Love is good just don't like at all that the cleaning staff open the door in the morning when ew where still sleeping an the no disturb sign
Partner
10/10
Exceptional
04 Jun 2026
Héctor Alberto
Cerca del aeropuerto, excelente servicio.
Business
8/10
Excellent
30 May 2026
Angelica
We spent 2 days and everything was excellent just the air conditioning was making noises that didn’t let me sleep well. All the staff were very friendly, the room was clean, the breakfast was very good. I will stay there next time I visit Monterrey
Family
6/10
Pleasant
29 May 2026
Diego
In all honesty its pretty weird, we are a a family of 4 checking with two daughters of age 7 and 6 months and wanted our children to present a government ID for them to stay there
Family_with_children
10/10
Exceptional
05 Feb 2026
Patrick
Very helpful people who helped me get to and from the airport and to downtown.
The room was very clean and comfortable.
10/10
Exceptional
24 Jan 2026
Dinh Chuong
Good, clean
6/10
Pleasant
28 Nov 2025
Ronald
Hotel overall, just okay. Great front desk staff. Not happy with Lunch staff taking orders. But overall just a okay stay
Leisure Self
10/10
Exceptional
21 Aug 2025
Jaqueline
A clean and convenient property with a very comfy bed
Leisure Partner
10/10
Exceptional
21 Jul 2025
Francisco
Great hotel
Business Self
2/10
Poor
10 Jul 2025
Maria
Staff were very unprofessional. Room was dirty. Floor had not been swept or mopped. Pillows were dirty. Restroom was dirty. Like they try cleaning it but they didn’t care to do a good job.
Leisure Family
10/10
Exceptional
03 Jul 2025
Ricardo
Nice
Place to relax
Leisure Family
10/10
Exceptional
26 May 2025
Mark
The hotel and staff are very good, the room was large and clean, bed very comfortable. Bathroom a bit dated but ok.
The hotel is by a busy, noisy road though and there is very little by way of dining around the area.
Business Self
2/10
Poor
14 May 2025
JOSE
Breakfast was not good poor service problems with tv
8/10
Excellent
17 Apr 2025
Jennifer
Hotel was nice and clean to stay at and staff was very welcoming. However, trying to take public transportation was a little confusing but in the end it worked out.
Leisure Partner
4/10
Poor
17 Apr 2025
LINDA LUZ
El check in me pareció muy lento, o por lo menos no estoy acostumbrada a tanto papeleo al llegar y mas cuando llegas a las 11 de la noche super cansado. El transporte para recogernos en el aeropuerto agradezco que tengan este servicio, pero tardo muchísimo en llegar, sin embargo el chofer fue muy amable y atento. El desayuno está bien.
Leisure Family
10/10
Exceptional
19 Mar 2025
dulce
El staff fue muy amable, las habitaciones limpias y Amplias. El desayuno muy variate y el transporte al aeropuerto fue un plus.
Leisure Family_with_children
10/10
Exceptional
26 Feb 2025
Ricardo
Ice quiet and super vlean
Leisure Family
10/10
Exceptional
04 Feb 2025
Maria
Amazingly profesional staff. Shuttle bus called when we just landed, so reliable. 5 stars to shuttle service
10/10
Exceptional
18 Jan 2025
Addly
Very clean, very good breakfast, very nice people. Shuttle was great!
Leisure Self
10/10
Exceptional
11 Jan 2025
susana
Excelente servicio ,el almuerzo riquisimo ,todo el personal muy amable me volveria a hospedar en este hotel!
Friends_and_family Family
10/10
Exceptional
03 Jan 2025
Marie josée
B
10/10
Exceptional
03 Jan 2025
ana
Since I got to the airport I called to the hotel and they sent the shuttle to pick me up the service was excellent. Then the check in process was easy and fast. The room was really good clean and comfy. I got to leave early in the morning and the had all ready for breakfast. It looked so yummy I just got coffee because I was on rush also I scheduled the shuttle service early in the morning and it was on time waiting for me. The driver Tomas was sooooo nice and generous. I really recommend this hotel!
Family_with_children
10/10
Exceptional
29 Dec 2024
Freya A
A very helpful staff and delicious restaurant across the street.
Leisure Self
8/10
Excellent
22 Dec 2024
CANDELARIO
Hotel is okay
8/10
Excellent
17 Dec 2024
Andre
Clean hotel for the money.
Business
10/10
Exceptional
16 Dec 2024
Armando
Very nice place, good rate and excellent service. We will definitely stay here again.
Leisure Family
10/10
Exceptional
13 Dec 2024
Isidoro
I absolutely love this place I have stayed at this hotel eight times already and this is my favorite go to hotel it’s clean and quiet and the breakfast are amazing highly recommend this hotel
Business_and_leisure Self
6/10
Pleasant
30 Nov 2024
Isidro
Airport shuttle was difficult to contact once the airplane landed.
Leisure Partner
10/10
Exceptional
26 Nov 2024
Joseph
An oasis in the Zoo of Monterrey. The staff, people and service were exceptional
Business_and_leisure
10/10
Exceptional
26 Nov 2024
Alicia
Was cleaned and good service
Business_and_leisure Partner
10/10
Exceptional
24 Nov 2024
Isidoro
Once again the property did not disappoint. I believe this is my 9th time returning and it is just as good as I remember it every time. friendly staff, clean rooms excellent restaurant I will be back again for sure
Business_and_leisure Self
10/10
Exceptional
30 Oct 2024
Marin
Everything was good. It was s short stay.
Leisure Friends
4/10
Poor
22 Oct 2024
marina
Property was dirty, they gave us a room on first floor next to the breakfast area. Was not able to sleep due to all the noise they had going on
Business_and_leisure Family
10/10
Exceptional
09 Sep 2024
Leo
El cuarto está muy cómodo, la alberca y jacuzzi muy bien.
Leisure Family
6/10
Pleasant
04 Sep 2024
SERVIACERO
small gym
10/10
Exceptional
11 Aug 2024
Aranza

Best hotel in Apodaca

The service Is excellent, the breakfast Is really good and the rooms are great
Partner
10/10
Exceptional
25 Jul 2024
Patricia
Very good breakfast and staff from restaurant was excelent
Leisure Family
10/10
Exceptional
11 Jul 2024
Roberto
Everything is good. Great food at restaurant.
Leisure Family
2/10
Poor
27 Jun 2024
Roland
Due to a storm having passed through half an our earlier, unlike all the other hotels, Best Western's shuttle service was canceled, so we were stuck at the airport 6 miles away and never got to stay at the hotel. We waited outside for the shuttle to arrive and saw other hotel shuttles, but not Best Western's. We called the hotel only to learn their shuttle service had been canceled due to the storm. Not knowing whether we'd ever make it back to the airport for our connecting flight 10 hours later, we decided not to try for taxi service (didn't have cash anyway) and just stayed at the airport overnight (most uncomfortable!). Granted, it was an unusual situation with the storm, but shuttle service was the main reason we had selected Best Western in the first place. Now to try to get reimbursed for the non-hotel stay.
Leisure Family
10/10
Exceptional
24 Jun 2024
Jorge
All good
Business Self
10/10
Exceptional
23 Jun 2024
Ari

Muy buena ubicación y excelente servicio

Estuve hospedado dos días, me recibió el transporte en el aeropuerto, el personal fue muy amable y atento... El servicio del desayuno es bueno, la piscina y el gimnasio en buenas condiciones... Definitivamente volvería a ir de nuevo...
Friends_and_family Friends
2/10
Poor
22 Jun 2024
Kayla
i’ve stayed at Best Western Premier and it’s way better than this one. the staff is terrible (front desk). would never stay here again.
Family
10/10
Exceptional
17 Jun 2024
Alejandro
Excelente
Leisure Family
4/10
Poor
11 Jun 2024
DEL
Took them 40 minutes to locate reservation
staff not friendly bathroom obsolete
2/10
Poor
07 Jun 2024
Luis
2nd time elevator not working. Had to carry my bagage to 3rd floor through staff stairways...
Business_and_leisure Family
10/10
Exceptional
28 May 2024
Pedro
It is an excellent Hotel!
Partner
10/10
Exceptional
27 May 2024
RODOLFO
ok
Business Self
10/10
Exceptional
25 May 2024
Eneyra
Goof
Leisure Partner
6/10
Pleasant
25 May 2024
ARMANDO
This hotel should change the name to something else and not called itself “airport” because it not the hotel closest to the airport! My mistake was telling the driver to take me to the BW airport instead of using GPS. Please update your description and say you are not BW closest to the airport
10/10
Exceptional
17 May 2024
Marin
It has an airport shuttle
Business_and_leisure Family
8/10
Excellent
10 May 2024
Juanita
Muy buena atención de recepción y muy bonita el área de restaurante
Leisure Friends
10/10
Exceptional
02 May 2024
Adolfo A
Good
Leisure Family
10/10
Exceptional
30 Apr 2024
Jorge
Very spacious rooms and convenient location and parking. Being able to leave the car there while you return from your trip is a plus.
Leisure Family
10/10
Exceptional
27 Apr 2024
Guillermo
Great service
Leisure
6/10
Pleasant
25 Apr 2024
Verified traveler

Moldy walls

Room had mold in several places on the walls.
Friends_and_family Family
6/10
Pleasant
23 Apr 2024
PATRICIA
todo muy limpio, excelente desayuno, el unico inconveniente molesta mucho el ruido del aire acondicionado, tanto que no pude dormir :/
Leisure Family
6/10
Pleasant
07 Apr 2024
Einacio
Rooms need some repairs..
Business_and_leisure Friends
10/10
Exceptional
16 Mar 2024
Nestor
Clean And friendly place to stay. Very good breakfast and friendly staff. I recommend it!
Leisure Partner
10/10
Exceptional
25 Feb 2024
John

No problems

You will Need a car Ok place Little pricey for mex
10/10
Exceptional
20 Feb 2024
Chad
Nice hotel
Business Self
10/10
Exceptional
14 Feb 2024
Christian
Nice hotel, breakfast actually was decent and had a variety of options. I’ll definitely stay again.
Leisure Family
10/10
Exceptional
29 Jan 2024
Susana
Convenient to airport. Food was great. Staff was amazing!!!
10/10
Exceptional
26 Jan 2024
Christian
Clean rooms , breakfast is actually really good and the shuttle to the airport is helpful.
Leisure Family
10/10
Exceptional
10 Jan 2024
monica
Excellent hotel
Leisure Family
10/10
Exceptional
27 Dec 2023
Isidoro
I have stayed at this hotel for at least the last ten years and they never disappoint it’s always clean quiet and comfortable. The staff is professional and helpful. I fully recommend this property
Business_and_leisure Self
10/10
Exceptional
23 Nov 2023
Marco Aurelio
Habitaciones cómodas, limpias y tranquilas
Leisure Partner
10/10
Exceptional
27 Oct 2023
Francisco
Good hotel
Leisure Partner
10/10
Exceptional
12 Oct 2023
Maria
Good service, good breakfast
Leisure Family
10/10
Exceptional
30 Sep 2023
Noe
👍
Leisure Self
8/10
Excellent
23 Aug 2023
Jesus
.
Leisure Family
10/10
Exceptional
27 Jul 2023
Julian
great service, great free breakfast, free airport shuttle.
Business Self
10/10
Exceptional
18 Jul 2023
dulce
Very kind staff, clean rooms, shuttle to the airport and breakfast included
Leisure Family_with_children
10/10
Exceptional
29 May 2023
Rodolfo
I have stayed in this hotel many times since 2009.
It is an excellent hotel, clean, quiet and functional.
Business Self
10/10
Exceptional
17 Apr 2023
Ana
Everything was Exellent.
Leisure Family_with_children
10/10
Exceptional
28 Mar 2023
Cesia
Ambiente familiar y cómodo
Business_and_leisure Family_with_children
10/10
Exceptional
16 Feb 2023
Roberto
Real nice hotel with good restaurant.
Leisure Family
10/10
Exceptional
27 Dec 2022
sayra
The rooms where very clean and comfortable.
Leisure Family_with_children
8/10
Excellent
23 Dec 2022
Jose
👍
Leisure Family
10/10
Exceptional
20 Dec 2022
Carlos
People and the customer service. Kind people, smiling faces and good answer for unexpected situations. Thank you
Leisure Family_with_children
10/10
Exceptional
08 Dec 2022
Luz
Location and service. Everyone was very nice!
Leisure Partner
10/10
Exceptional
24 Nov 2022
Gabriela
We only one night at the hotel cause we had a flight the next day but the staff offered the service to drop us off at the airport and pick us up once we cane back. All the services were excellent and spent a great time at the hotel.
Leisure Family
10/10
Exceptional
16 Nov 2022
Isidoro
I have stayed at this property for many years. Every time I Land at the Monterey airport. I stay here every time it is clean, quiet and comfortable.
Business_and_leisure Self
10/10
Exceptional
13 Nov 2022
JUAN PABLO

Great stay

Great one night stay. The complimentary breakfast is well served with fruit, yogurt, toast, jelly, butter, chilaquiles, scrambled bacon eggs, refried beans, juices, baked potato. Friendly atmosphere and staff.
Partner
4/10
Poor
22 Sep 2022
Martha
The website claims they offer free airport shuttle service. I called when I arrived and they did not even pick up the phone. My 87 year old mom and I had to get a taxi. I verified the phone # when I arrived at the hotel and it was the same. They did not apologize for the inconveniences. On the contrary, they did not offer to help us taking our luggage to the room
Leisure Family
8/10
Excellent
09 Sep 2022
Marco

Good Overall

Room was clean and comfy but had issues with connectivity on wireless devices as well as the TV
Partner
10/10
Exceptional
03 Sep 2022
Elsa
The staff is nice and the hot breakfast is good, better than continental breakfast. Also I got a free shuttle at 2 am, my flight was delayed.
Friends_and_family Family
10/10
Exceptional
18 Aug 2022
Mayra
I always say their clean good price and air port transpertasion staff is great
Family_with_children
10/10
Exceptional
26 Jul 2022
NANCY
close to the airport nice friendly staff
10/10
Exceptional
16 Jul 2022
Patricia
Very clean, friendly staff.
Leisure Family
2/10
Poor
28 Jun 2022
Tania
The sheets on our beds were dirty
Leisure Family

Location & surroundings

Best Western Plus Monterrey Aeropuerto
Carretera Miquel Aleman Km 18.5, Cd Apodaca, Nl, Mexico

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Best Western Plus Monterrey Aeropuerto

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