Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Quality Inn Monterrey La Fe

Monterrey · Mexico

Carretera Miguel Aleman 238View location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location6.0/106.0
Neighborhood8.8/108.8
Amenities8.2/108.2
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Monterrey La Fe

Conveniently located on the Miguel Aleman Roadway, The Quality Inn® Monterrey La Fe in Guadalupe, Nuevo Leon offers easy access to Mariano Escobedo Airport and Del Norte Airport. This Guadalupe, MX hotel is also near Apodaca and Guadalupe Industrial Parks.

We are only 15 minutes of BBVA Football Stadium, Cintermex and 25 minutes to Monterrey Downtown. Guests of the Quality Inn Monterrey La Fe are invited to relax in the indoor heated pool.

Other amenities include:Free WiFiDaily breakfast buffetGymParking FreeAll spacious guest rooms offer cable television, a desk, coffee maker, hair dryer, alarm clock, iron and ironing board.

Read more about this hotelShow less

Located in Guadalupe, Quality Inn Monterrey La Fe is a 4-minute drive from Paseo La Fe and 7 minutes from Fundidora Park. This hotel is 3.8 mi (6.1 km) from Estadio BBVA and 4.9 mi (7.9 km) from Arena Monterrey.

Make yourself at home in one of the 101 air-conditioned rooms featuring LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 9:00 PM.
    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MXN 178.10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Paseo La Fe 1.7 km / 1 mi
Citadel Shopping Center 2.5 km / 1.6 mi
Parque La Pastora 4.7 km / 2.9 mi
Parque Zoologico La Pastora 6 km / 3.7 mi
Estadio BBVA 6.1 km / 3.8 mi
Fundidora Park 6.8 km / 4.2 mi
Cerro de la Silla 7.1 km / 4.4 mi
Auditorio Banamex 7.2 km / 4.5 mi
Horno 3 Steel Museum 7.4 km / 4.6 mi
Arena Monterrey 7.9 km / 4.9 mi
Santa Lucia Riverwalk 8 km / 4.9 mi
Sendero La Fe Apodaca 8 km / 5 mi
Cintermex 8.6 km / 5.4 mi
Parque Espana 8.6 km / 5.4 mi
Museo de Historia Mexicana 10.2 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • Number of floors (main building): 7
  • Single rooms: 45
  • Double rooms: 48
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
Show 31 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift accessExtra charge
  • Garden
  • GymExtra charge
  • Newspapers
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Banquet hall
  • Air conditioning in Restaurant
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Quality Inn Monterrey La Fe

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Radio
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 20 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable6 photos

    Quality Inn Monterrey La Fe

    DOUBLE TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Safe
    • Individually adjustable heating
    • Shower
    • Bathroom
    • Direct dial telephone
    • Radio
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • TV

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Desk
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Quality Inn Monterrey La Fe

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Monterrey La Fe

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
6.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
2/10
Poor
18 Jul 2026
Veronica
Needs update everything has major wear and tear. Bed was so uncomfortable mentioned to front desk but nothing was done. Bed felt like sleeping on cement. Only great thing was room ac worked well.
Partner
10/10
Exceptional
07 Jun 2026
Delia
Everything about this hotel is great food staff and room
Partner
10/10
Exceptional
05 May 2026
Franz
Was good
10/10
Exceptional
04 May 2026
Rosa
Mine and my husband’s stay was nice. Would recommend for anyone wanting to stay in Monterrey. Only thing is that there is a lot of traffic due to the metro rail they have been building for the past 2 yrs. or so. Anytime you come to stay or visit Monterrey there is always lots of traffic.
8/10
Excellent
29 Apr 2026
FRANCISCO
Breakfast too good and abundance
10/10
Exceptional
19 Apr 2026
Fatima
El hotel es comodo, esta cerca del aeropuerto. Es antigüo pero es muy funcional para viajes rápidos. Tiene alberca techada que se puede aprovechar muy bien en cualquier clima y adicional incluye el desayuno que es buffere. Solo hay desayunos, no hay ningún otro servicio de comida.
Partner
4/10
Poor
03 Apr 2026
Gabriel
Breakfast so limited and not good, same thing everyday.
Family
10/10
Exceptional
02 Apr 2026
Fadee
Yes
10/10
Exceptional
24 Mar 2026
Fernando
Xxx
10/10
Exceptional
24 Mar 2026
Roberto
The times I have stayed I haven’t had the need to use the laundry service or facility in the hotel. The convenience of having shops nearby is great since No need to go to Downtown Monterrey.
Partner
8/10
Excellent
01 Feb 2026
Humberto
The main advantage of this hotel is definitely the location, especially if you have appointments nearby like at SAT, which made our stay very convenient. The room was clean and acceptable for a short stay, and the staff were polite.
Business
10/10
Exceptional
25 Jan 2026
Jesus
Sii es muy buena y el chef Cocina bien
10/10
Exceptional
18 Jan 2026
Roberto A Escareno
Everything was nice starting with the room, staff, amenities and the breakfast served in the mornings. Will be coming back.
10/10
Exceptional
09 Jan 2026
Arturo
Ok
Business_and_leisure Family_with_children
6/10
Pleasant
03 Nov 2025
Gloria
The food needs improvement.
Friends_and_family Family
8/10
Excellent
29 Oct 2025
Ernestine
I was able to check in late after a late flight arrival. Security procedures are put in olace for the safety of the guest. Parking was also secued and easy.
Leisure Family
10/10
Exceptional
08 Oct 2025
Rosa
Excellent services
Business Self
8/10
Excellent
27 Sep 2025
Herman
Everything was nice
Business_and_leisure Family
10/10
Exceptional
03 Sep 2025
Jesus
My stay has been very good the staff also are very nice and friendly
Self
10/10
Exceptional
01 Sep 2025
Rosa E
Hotel was close to a lot of places and conveniently located.
Leisure Partner
8/10
Excellent
25 Aug 2025
Victor Hugo
THE BED IS NOT CONFORTABLE
10/10
Exceptional
30 Jul 2025
Cece
Breakfast buffet ok
2/10
Poor
28 Jul 2025
Jessica
Sewer nasty smell , my son and I threw up after several request moving rooms we did got bed bugs, bit me .
Horrible place horrible
Leisure Family
8/10
Excellent
14 Jul 2025
Sea Lim
It is a cheap option to stay for the night but if you are looking for something clean and new then this might not be what you are looking for. But overall is a good option if you want to stay somewhere near Apodaca and Monterrey.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Richard
Very convenient location great price and complimentary breakfast was a good plus I look forward to staying more
Leisure Partner
10/10
Exceptional
18 Jun 2025
Joemaira
This was a convenient location for me. Security on site at night, convenient store across the street, and delicious tacos close by Tauro & Ruiz Cortines. Breakfast was good. Special thanks to front desk for assistance, respectfulness, and fast problem solving. She was patient with a family of 13 ppl.
Leisure Family_with_children
6/10
Pleasant
15 Jun 2025
Arturo
I got a room that did have alot of dust
Business_and_leisure Family_with_children
4/10
Poor
01 Jun 2025
MUHAMMAD
I stayed for four nights, and unfortunately, the experience didn’t match the high ratings. The room had a persistent musty smell, and four of the outlets didn’t work, which was frustrating. Some of the furniture and fixtures felt worn and almost ready to break, and overall, the property seemed poorly maintained. I didn’t request a room change since I had already unpacked on the first night. Free on-site parking was a plus, but aside from that, the stay was underwhelming. It might be okay for one night, but I wouldn’t recommend it for anything longer.
Business_and_leisure Self
10/10
Exceptional
25 May 2025
Nidia V.
I love the breakfast.
Leisure Partner
6/10
Pleasant
26 Apr 2025
FRANCISCO
No ice machines
No laundry
No gym... just a thread mill
Microwave would be great in the rooms
Hallways carprets stinks

Staff is great
Business_and_leisure Family
8/10
Excellent
28 Mar 2025
placido
The internet connection was poor.carpet was dirty two light bulbs were broken they fixed one.the water would get stuck on the sink.other than that everything else was good
Leisure Family_with_children
8/10
Excellent
20 Mar 2025
Zoila
Place is running down a bit, rooms can use more attention
10/10
Exceptional
10 Mar 2025
Jezebel
Good location
2/10
Poor
27 Feb 2025
Joe
Very old, not keptup, electricity went out, freeway construction not able to gwt there without an extra 10min drive. Female attentented had an attitude. No microwave or refrigerator in room. No restaurants near by. Outsdie parki g lot n lawn very dirty not kept up. Never again
Leisure Family
10/10
Exceptional
11 Feb 2025
Christian Omar
La comodidad
Business Self
10/10
Exceptional
20 Jan 2025
Mario Cesar Figueroa
Everything works fine foe me
6/10
Pleasant
22 Nov 2024
David
If you are looking for cheap this is cheap and you get what you pay for. Could do better at breakfast
Business Self
10/10
Exceptional
07 Sep 2024
Koleth
Loved the shower
Comfortable bed
Leisure Family_with_children
2/10
Poor
06 Jul 2024
alejandra
AC didn’t work staff didn’t care about the inconvenience at all to try to hurry and get us another room nor give us a discount.
Leisure Family_with_children
2/10
Poor
10 Jun 2024
Janie
The bedding was old, old towels, no refrigerator in the rooms, no microwaves. The breakfast was not the best!
Business Family
4/10
Poor
02 Jun 2024
Janet
The hotel is not updated, a/c didn't work properly.
Self
10/10
Exceptional
06 Mar 2024
Noel
Safety, parking available and staff attitude
Leisure Friends
8/10
Excellent
23 Jan 2024
SILVIA
We stayed one night for a layover in MTY, the hotel is nothing special but it is close to the airport and it was clean, (I am sooooo darn picky on where I sleep and I felt very comfortable here) it is clearly not a hotel to stay during a vacation but it is good for a quick stay. My main thing is that is that the rooms where clean and they passed :) my only “complaint” is that when we arrived, the restaurant was cooking something that made the entire reception area smell like food so bad that my eyes where actually burning. Nothing major, just need better ventilation system in the kitchen. Other than that minor thing, great stay
Leisure Family_with_children
8/10
Excellent
24 Oct 2023
heriberto

Ice hotel

We used hotel just to go to sleep we not really used amenities of hotel but everything looks nice and clean
Friends_and_family Family
10/10
Exceptional
21 Sep 2023
Amelia
Cuartos limpios
Business_and_leisure Family_with_children
6/10
Pleasant
20 Sep 2023
Mirna
Outdated for same price.
Leisure Partner
10/10
Exceptional
04 Sep 2023
Eduardo

Perfect stay

The rooms were clean and A/C cooled the room very well.The staff was very friendly and attentive
Friends_and_family Family
4/10
Poor
28 Jul 2023
Joel
Dirty, old installation. Smelly
6/10
Pleasant
16 Apr 2023
Irving
na
Leisure Partner
10/10
Exceptional
15 Mar 2023
Jesus
Hotel staff was very friendly and property was clean. Quiet neighborhood withbmany food options nearby.
8/10
Excellent
24 Feb 2023
Vicente
The hotel is well kept even though it is showing it's age. A little pricey, but still nice. Inside the building there were no problems. Outside, paking lot area too dark people hanging out there didn't feel safe. Maybe if it had brighter lights or someone patrolling the outside areas it would be better. Nothing happen on my stay, but just felt like I had to be on the look out more than usual.
Business_and_leisure Family
10/10
Exceptional
15 Dec 2022
Howard
The staff are amazing ... the rooms are clean and comfortable....
Business_and_leisure Self
2/10
Poor
13 Dec 2022
Matthew
DO NOT STAY HERE!

I've never reviewed anything in my life. Their front desk staff is a joke. They double charged me and the other party I was with and then refused to issue us a refund. We must have tried 3 to 4 separate times and each time we received a different excuse. Expedia needs to stop doing business them. Our reservation was booked and paid through Expedia. When we arrived they claimed that the reservation showed \"not paid.\" I told them I'd provide them with the confirmation and simultaneously handed over my CC (as they requested) to keep on file. Instead she used my card to charge me for the room again (even though proof of payment had already been provided). When I confronted her she agreed to refund me my money, but that's when the excuses began. To top it off the itemized paid in full receipt that they provided me with at checkout didn't even show my cc charge on it. It only noted Expedia's payment. They never provided a receipt of the payment I made with my credit card.
Leisure Family
10/10
Exceptional
21 Nov 2022
Maria
I like the location of this property - it is close to a lot of amenities. The people are very friendly and helpful! A special thank you to Claudia!
2/10
Poor
09 Nov 2022
carlos
Staff and facilities horrible no internet people in charge very rude
Business Family
4/10
Poor
25 Aug 2022
Angel
Excelent staff and service but limited, excelent location but limited transportation and needed URGENT REMODELING WHAT HAPPEN?
Leisure Family
6/10
Pleasant
09 Aug 2022
Maricela
The breakfast needs more options they serve the same every day !! Staff does not greet you , receptions are youngsters with no manners ! They could care less for customers ! The rooms smell like dirty bleach mopping dont smell fresh and clean ! Overall for what they charge not worth the stay
Leisure Family
10/10
Exceptional
17 Jun 2022
Humberto
Very pleased with our last stay. Staff is very friendly and professional. Our place to stay when visiting Guadalupe N.L Home away from Home.
Leisure Family
8/10
Excellent
10 Jun 2022
Daniel
Overall, the The pool was not clean.
Friends_and_family Family
10/10
Exceptional
01 May 2022
Rosita
Excellent service
10/10
Exceptional
08 Mar 2022
Humberto
Very clean property. Very easy and quick check in. Convenient location.
Leisure Family
10/10
Exceptional
24 Jan 2022
Zaira
Great service at front desk, very clean rooms and great breakfast
Leisure Family
4/10
Poor
29 Nov 2021
MARTHA
Esta vez no me gusto mucho la estancia en este hotel porque la habitacion olia mucho a humedad, el lavabo dejaba el agua estancada, la television muy vieja y lo peor de todo el buffet de desayuno que ofrecen estaba pesimo, comparado con años anteriores, siempre nos hospedabamos ahi, pero ya con esta experiencia no mas. El unico plus es que tenia un frigobar nuevo en la habitacion
Leisure Family
10/10
Exceptional
26 Oct 2021
Eduardo

Fabulous stay

The breakfast was great . The room was nice and cool. I would recommend this hotel to anyone.The receptionist was very nice and courteous.
Friends_and_family Family
10/10
Exceptional
22 Sep 2021
Howard
I love this hotel.... the staff are very helpful and the room exceeded my expectation..
Leisure Friends
10/10
Exceptional
10 May 2021
Melly

Recomendable 💯

La estadía en el hotel fue muy placentera. El servicio al cliente fue excelente. Definitivamente lo recomiendo y me volvería a hospedar.
Friends_and_family Family
10/10
Exceptional
02 May 2021
Verified traveler
Clean, staff is very helpful and knowledgeable.
Leisure Family
8/10
Excellent
26 Apr 2021
Verified traveler
Ok.
Leisure Family
8/10
Excellent
24 Apr 2021
Verified traveler
The staff was cordial and made you welcome
Friends_and_family Family
10/10
Exceptional
16 Mar 2021
Verified traveler
I truly recommend this hotel. The rooms were very clean with friendly staff. Excellent location close to mall, shopping centers and restaurants.
Friends_and_family Family
10/10
Exceptional
11 Feb 2021
Eduardo

Great service

My wife and I stayed at the Hotel for a couple of days . The room and staff we amazing.
Friends_and_family Family
10/10
Exceptional
20 Dec 2020
Ina
Great, clean property. Staff is very professional and helpful.
Friends_and_family Family
10/10
Exceptional
18 Dec 2020
Andrea

Excelente servicio

Vinimos por cuestiones de emergencia, nuestra caso paso por una remodelación y tuvimos que buscar hospedaje fuera. Encontramos este hotel con descuento. Nunca nos habíamos hospedado aquí. Vivimos cerca, nos ha encantado. Volveremos.
Friends_and_family Family
6/10
Pleasant
24 Nov 2020
Verified traveler
No habia agua caliente, y cuando hicieron arreglos para que saliera caliente, salio muy sucio por todo el dia
Business
8/10
Excellent
08 Sep 2020
Verified traveler
Good very clean hotel, very good customer service, secure parking lot
Friends_and_family Family
10/10
Exceptional
27 Aug 2020
InaRuth
Love the people here. Hotel is always clean and quiet. The personnel are always helpful, friendly and professional.
Friends_and_family Family
10/10
Exceptional
24 Aug 2020
Ina
Very friendly and courteous. Quick check and very willing to extend stay as needed.
Friends_and_family Family
2/10
Poor
29 Apr 2020
Verified traveler
Never stay in rm 3008. AC never works. We checked in and went up to leave our luggage. We turned on the ac because it had not been turned on (stuffy).We also let them know the room smelled of cigarette smell. I let them know downstairs because they made it a special point to tell us that there was no smoking in the room and we would be charged if we smoked in the room. We did not ask to be moved because we didn’t think it was that bad but didn’t want to be charged for the smoke smell. We returned about 2 hours later and the room was still stuffy. We told them downstairs that the AC was not working. Someone was sent to the room to check the AC. We were told that the room temp did not go below 18. My husband usually stay at this hotel and we go at least every other month. i could have sworn we stayed in this room before and had the same issue. After waiting another hour in the room it was still not cooling. My husband was very tired because we drove all night Friday night and arrived Saturday morning. Spent most of the day at the dentist office and didn’t arrive at the hotel until around 4:45pm or so. He just wanted to go to sleep. I went downstairs and asked for a fan. I was told that they had no fans. i was also told that if we wanted to change rooms there were no more rooms with a king size bed available. Mind you there were less than 20 cars in the parking lot. This hotel has at least 5 floors with about 30 rooms per floor. I hardly believe what she said was true. Horrible!
Business Partner
8/10
Excellent
21 Mar 2020
Martha
The room was clean and the breakfast buffet was excellent, fresh fruit and Mexican food was delicious
Friends_and_family Family
10/10
Exceptional
25 Feb 2020
Yesenia
clean, value, great breakfast, nice bathroom.
Partner
10/10
Exceptional
26 Jan 2020
Verified traveler
Good. Good service. Service oriented. Only things is I would have wanted a good quality creamer for the coffee
Business Partner
10/10
Exceptional
13 Jan 2020
Verified traveler
Used this hotel several times. Staff is always helpful and room is always clean!
Friends_and_family Family
8/10
Excellent
02 Dec 2019
Alvaro

Average

Mold in the restroom above the toilet, remote didn't work had to get replacement, & front desk never picked up on 3 seperate occasions other than that ok. Tasty breakfast buffet waiters very attentive.
Friends_and_family Family
10/10
Exceptional
01 Dec 2019
Christine
We stay almost every month at this hotel. We are pleased with the cleanliness, location, Breakfast, kitchen staff, and room services. There is a nice amount of parking space. Not like many hotels with very small parking. My only concerns are the WiFi services. It would sometimes work but many times not work. And we really were only hotel at night. I would have liked to have had a refrigerator and microwave in the room, but we did not have one in our room. Also their gym consists of only one treadmill, big bouncy ball, and a few weights. It doesn’t open early enough. I like to do my exercise at 5 or 6 am. I think I remember them telling on another occasion that they opened at 9 or 10am. But overall we do choose this hotel over many others. Housekeeping and kitchen staff our excellent. They provide excellent and professional service.
Friends_and_family Family_with_children
8/10
Excellent
22 Oct 2019
Judith

Recomendable

Very good.
Friends_and_family Friends
2/10
Poor
22 Aug 2019
David
I lwas suppose to stay for two days but it smell of backed up sewer and the air conditioned filter was dirty and smelled of dirlt.I asked for a refuned but was tolded I needed to take it up with you .
I sent you a request right away but never heard from you.
Check with them to see .
I will be waiting for your responds.
Thank you
David Saldivar
Please call any time or email me
Cell Number 956 466 6577
.
Business Self
2/10
Poor
14 Aug 2019
Jose

Disappointed

They didn’t have electricity and they didn’t want to compensate
Family
10/10
Exceptional
23 Jul 2019
Nestor
Was amazing service ....I ll be back
Family
8/10
Excellent
22 Jul 2019
Verified traveler
Accesible location, big parking lot, close to my visiting points.
Friends_and_family Family
10/10
Exceptional
14 Jul 2019
Peter
Good place over all
Good service and staff
Family
10/10
Exceptional
09 Jul 2019
Verified traveler

Family time!

Great rooms and very good breakfast too. I enjoyed the coffee and chilaquiles.
Family
8/10
Excellent
24 Jun 2019
JARA
Property is a little outdated but is very clean. They have an excellent breakfast and front desk service by Fabiola was superb. Would recommend....
Friends_and_family Family
8/10
Excellent
17 Jun 2019
Jose

Nice trip away

Wish they change breakfast 🍳 a bit
Family
8/10
Excellent
13 Jun 2019
Cynthia
Did not like that front desk did not let us know directions where our room was located...and also that the elevators needed a key to go up or down..... one of the customers had to show us what to do
Friends_and_family Family_with_children
8/10
Excellent
14 May 2019
Jason

Convenient and Friendly

I consider it an excellent value, especially in light of the the included breakfast, which is quality. Housekeeping staff is attentive and thorough. I haven’t used their transportation but with some advanced planning I can see it’s usefulness.
Partner
10/10
Exceptional
31 Mar 2019
Verified traveler
Great staff and service. Good value. Satisfied with this hotel. Looking forward to visit again in the near future.
Friends_and_family Family
10/10
Exceptional
30 Mar 2019
Jomar
Had an excellent stay. Excellent service and excellent breakfast.
Business Friends
10/10
Exceptional
21 Mar 2019
cynthia
Loved it awesome room great view
Family
10/10
Exceptional
17 Mar 2019
Verified traveler
Great service, location and breakfast. We loved our short stay. We recommend it!!!
Leisure Family_with_children
6/10
Pleasant
15 Mar 2019
PakoMtz
It is a clean location and rooms are ok. Young lady at check-in could be more welcoming and more detailed on directions of the facility
Friends_and_family Family

Location & surroundings

Quality Inn Monterrey La Fe
Carretera Miguel Aleman 238, Guadalupe , Nuevo Leon, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Quality Inn Monterrey La Fe

50 hotel photos