Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Ramada Encore Monterrey Apodaca Zona Aeropuerto

Monterrey · Mexico

Blvd Carlos Salinas de Gortari 302 int PTEView location

9.2/10Excellent910 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ramada Encore Monterrey Apodaca Zona Aeropuerto

Enjoy a productive business trip by staying at the Ramada Encore by Wyndham Monterrey Apodaca Airport Zone.

Just off Miguel Alemán and Carlos Salinas de Gortari Highways, eight kilometers from Monterrey International Airport (MTY), with complimentary shuttle service to and from the airport, subject to availability and prior reservation, our non-smoking hotel is located in the industrial zone of Nuevo León (Apodaca).

You'll have easy access to important companies and business centers such as FINSA Industrial Park, Apodaca Industrial Park, Stiva Industrial Park, Vynmsa Industrial Park, Monterrey Industrial Park, Kronos Industrial Park, and many more industrial parks. Visit must-see attractions like Fundidora Park or enjoy our indoor pool, gym, and restaurant.

Read more about this hotelShow less

Located in Apodaca, Ramada Encore by Wyndham Monterrey Apodaca Zona Aeropuerto is in a shopping district, a 2-minute drive from Sendero La Fe Apodaca and 6 minutes from Paseo La Fe. This hotel is 9 mi (14.4 km) from Estadio BBVA and 10.6 mi (17 km) from Cintermex.

Make yourself at home in one of the 148 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Apodaca? This hotel has 2465 square feet (229 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Vivento Casino 0.6 km / 0.4 mi
Sendero La Fe Apodaca 1.2 km / 0.7 mi
Plaza Principal de Apodaca 1.3 km / 0.8 mi
Parroquia de San Francisco de Asís 1.4 km / 0.9 mi
Citadel Shopping Center 6 km / 3.7 mi
Paseo La Fe 6.8 km / 4.2 mi
Hospital General de Zona #67 8.6 km / 5.3 mi
Hospital Sacramento 9.1 km / 5.7 mi
Las Cruces Golf and Country Club 9.3 km / 5.8 mi
Research and Technological Innovation Park 12.2 km / 7.6 mi
Parroquia de San Nicolás de Tolentino 12.7 km / 7.9 mi
Plaza Principal Bernardo Reyes de San Nicolás de los Garza 12.7 km / 7.9 mi
Parque Tolteca 13.1 km / 8.2 mi
Parque La Pastora 13.2 km / 8.2 mi
Expo Feria Guadalupe 13.9 km / 8.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 148
  • hotel
  • Bus/Train station
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
Show 24 more facilities & services
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Children playgroundExtra charge
  • Game roomExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • À la carte dinnerExtra charge
  • Snacks
  • FitnessExtra charge
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 22 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable7 photos

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    Room QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Tea and coffee making facilities
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Cable TV
    • Hairdryer
    • Bathroom: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 22 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Alarm clock
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Housekeeping
    • Dining Area
    • TV
    • Radio
    • Cable TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Plug adaptor
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 22 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable5 photos

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Toiletries
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Individually adjustable heating
    • Alarm clock
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 22 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable4 photos

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    Room TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Hairdryer
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Wi-fi
    • Individually adjustable heating
    • Alarm clock
    • Toiletries
    • Cable TV
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 22 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable7 photos

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    JUNIOR SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Radio
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Toiletries
    • Alarm clock
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 22 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable7 photos

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    Room Accessible-Queen Size Bed

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Individually adjustable heating
    • Wheelchair-accessible
    • Toiletries
    • Alarm clock
    • Bathroom: 1
    • Hairdryer
    • Tea and coffee making facilities
    • Cable TV
    • Wi-fi
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKINGJSU.KG-NM

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Ramada Encore Monterrey Apodaca Zona Aeropuerto

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ramada Encore Monterrey Apodaca Zona Aeropuerto

9.2
Excellent
910 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Javier
This regular room was better than the suite
Friends_and_family Family
2/10
Poor
08 Jul 2026
Frances
We chose this hotel to celebrate our 36th wedding anniversary and enjoy a family vacation. We reserved two rooms and spent over $1,700 during our six-day stay. While the breakfast was excellent and one of the highlights of our visit, unfortunately the rest of our experience was extremely disappointing.

Our Relax Suite had a strong mildew and mold odor from the moment we entered. The bathroom floor tiles were loose and coming up around the restroom, and the shower also showed visible mildew and mold. The jacuzzi was unusable because dark yellow water came out of the jets. The massage chair worked only once before it stopped working completely. To make matters worse, the internet was down for two days.

The swimming pool had such an overwhelming chlorine level that it was impossible to enjoy. We reported these issues to the staff on two separate occasions, but the only response we received was that they would notify management. No one ever offered to move us to another room, provide compensation, or make any effort to resolve the problems.

For the amount of money we spent, we expected a clean, well-maintained suite and responsive customer service. Unfortunately, neither was provided. Aside from the excellent breakfast, this stay fell far below the standards I expect from a Wyndham property. Regrettably, I will not stay at this location again, nor would I recommend it to others.
Friends_and_family Family
2/10
Poor
25 May 2026
Tyler
Horrific experience. I stayed here years ago and had similar issues, but gave it another chance because of the location. Big mistake.

I travel full time for work and have stayed in hundreds of hotels worldwide. This hotel presents itself as high-end, but underneath it’s disorganized, dishonest, and poorly managed.

They sold us room types that weren’t actually available, downgraded us without notice, and only admitted it after we questioned the front desk. Staff constantly blamed unavailable “managers,” offered excuses instead of solutions, and only proposed partial compensation.

They also added questionable fees and backed down only when challenged. Refunds were never handled directly; instead we were given a WhatsApp number and told to deal with it later.

The shuttle situation was equally frustrating. We were told reservations weren’t needed, then later told the shuttle was full because we didn’t reserve spots.

The property looks nice in photos, but the details are awful: flooded showers, a jacuzzi tub full of sand, and peeling laminate floors throughout the suites.

Restaurant service was inconsistent. Drinks were constantly “out of stock,” chips were stale every night, and food quality varied dramatically.

Laundry service cost our group $175 USD, took forever, and they ruined our clothes by punching holes in every garment for tagging.

I rarely leave reviews, but after two bad stays, I’d strongly recommend staying elsewhere.
Business
8/10
Excellent
23 Apr 2026
Perfecto
El desayuno estuvo excelente. La recepción puede mejorar. Hay un empleado que por desagrados no recuerdo su nombre pero su servicio al cliente fue terrible .
Family_with_children
10/10
Exceptional
21 Mar 2026
Sandra
The breakfast was great. The staff was very friendly.
Family_with_children
10/10
Exceptional
14 Mar 2026
Alfredo
Overall everything was Excellent, clean, room good size, breakfast excellent, the staff were great there.
Family_with_children
10/10
Exceptional
10 Mar 2026
Ricardo
Excelente servicio
10/10
Exceptional
02 Mar 2026
Hector
Great service
10/10
Exceptional
11 Feb 2026
connie
Bed was excellent, breakfast above expectations!
Partner
10/10
Exceptional
05 Feb 2026
Gloria
Tip top shape. Very clean. Very good continental breakfast. Offered me a ride to close by mall while I waited for shuttle to airport.
Leisure Family
6/10
Pleasant
10 Jan 2026
Evaristo
I did not like breakfast at all. Orange juice was not even natural juice. Fruit like bananas were not fresh.
Business_and_leisure Partner
6/10
Pleasant
05 Jan 2026
James
Missing remote. The bathroom is nice, but there’s no privacy. Had to request linen for the sofa couch. Room service closed early, we couldn’t order as the time advertised. The massage chair didn’t work, that’s one of the only reasons we booked the room, it just kept beeping and had an error code. The shuttle is never available when you need it for the airport. For pickup from the airport or to the airport. They also lied about the shuttle. It’s been sitting here for an hour. They gave some lame story about a sedan being used etc. See my review on google maps for a picture of the advertised “late menu” for room service. On a good note, the breakfast was a 4, and the service staff there were very helpful.
Business_and_leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Victor Gabriel
Everything was good, clean and nice to have a good slep
Leisure Family_with_children
10/10
Exceptional
06 Dec 2025
Jose
Clean, TV and new
Business
10/10
Exceptional
03 Dec 2025
Andres Mauricio
the personal was very attentive, spotless rooms and the free breakfast it was delicious, with different menu daily.. High
10/10
Exceptional
30 Nov 2025
Adrian
Buen hotel
10/10
Exceptional
29 Nov 2025
Heidi
Clean Room
Comfortable soft pillows
Delicious variety of breakfast
10/10
Exceptional
28 Nov 2025
Ronald
Great room, amenities, and restaurant food is great as well. If only they were a little lenient with early check in. But always a great stay.
Leisure Self
8/10
Excellent
23 Nov 2025
Cutberto
Convenient location
Business
10/10
Exceptional
02 Nov 2025
Rose
The staff here is always helpful and respectful. Also the mattresses are comfortable as well as the pillows.
Leisure Partner
6/10
Pleasant
21 Oct 2025
Marie Ninon
Even though I reserved my shuffle for a pick up 48 hrs in advanced, they were saying they were not able to provide transportation. This was very poor service. Very disappointment
Leisure Self
10/10
Exceptional
07 Oct 2025
Alondra
Very clean and safe!
Leisure Family_with_children
10/10
Exceptional
30 Sep 2025
Javier
Nice place!!
10/10
Exceptional
26 Sep 2025
Hyun
Conveniently located and brand new facility.
10/10
Exceptional
26 Sep 2025
charles
Little hard to get around
10/10
Exceptional
14 Sep 2025
Alejandro
Good
2/10
Poor
03 Sep 2025
Raul
Upon arrival at the Ramada Encore, the receptionist asked for my identification. I handed him my Texas driver's license, but he rejected it, arguing that “on the manager's orders, the identification had to be Mexican.” I explained that I did not have Mexican identification and that my TX license was a valid international ID, which had been accepted at that same hotel on previous visits. Despite my explanations, he remained adamant and even reacted with sarcastic laughter and mockery. When I asked how foreigners were registered, he replied sarcastically that they presented their foreign passports, but I did not have one. When I showed him my U.S. passport, he finally accepted it, albeit reluctantly.
The bad experience continued when I entered the room, which was 165°F. I had to turn on the mini split and wait four hours outside for the temperature to drop to 78°F, which was barely tolerable.
The next day, I had to call the administration early to request soap and hot water, as they apparently turn off the hot water valve. The cleaning lady arrived at 8:30 a.m. to clean the room, which forced us to leave for an hour. However, in the corners under the sinks, I found piles of white powder, apparently cockroach poison. This routine was repeated during the two days of my stay.
I don't understand how, having made my reservation a month in advance, they didn't check the room to be sure everything was in order.
Business_and_leisure Partner
6/10
Pleasant
04 Aug 2025
Martha
Comfy bed and pillows
Leisure Family
8/10
Excellent
22 Jul 2025
Martin
Todo estuvo bien los trabajadores muy amables nomas que ya le falta una buena limpieza al hotel no se sentía al 100 limpio por la razón que el pasillo estaba lleno de basura como si no avían aspirado las cobijas si estaban limpias pero las habitación estaba un poco sucio por los baños y en ciertos rincones. Que entiendo que los de limpieza están presionados de limpiar tantos cuartos. No los culpo a ellos si no la administración que no contrata más empleados.
Business_and_leisure
10/10
Exceptional
19 Jul 2025
Verified traveler
Bien, limpio y el desayuno con opciones buenas de variedad
Friends_and_family Family
6/10
Pleasant
07 Jun 2025
diana
Ofrecen servicio de traslado del aeropuerto al hotel y viceversa y no pude obtener el servicio debido a que no habia diappnible en el.horario que llegue a las 6pm y no me pudieron tampoco llevar al dia siguiente porque no tenian personal en eate horario. Del resto todo perfecto, el desayuno que ofrecen es excelente la variedad y sabor
Leisure Family_with_children
10/10
Exceptional
04 May 2025
roland
It was a good experience, they also had a good breakfast.
10/10
Exceptional
15 Apr 2025
Cesar
Nothing
8/10
Excellent
06 Apr 2025
Einacio
Safe place to stay..
Business_and_leisure Friends
10/10
Exceptional
13 Mar 2025
Lizzeth
Great breakfast, nice and kink personnel
Leisure Family
10/10
Exceptional
11 Mar 2025
Silvia
The customer service good
10/10
Exceptional
03 Mar 2025
Adriel
Excellent and convenient breakfast thru noon.
Leisure Family
10/10
Exceptional
16 Feb 2025
Jose
Awesome!!! 10/10
Leisure Family
8/10
Excellent
09 Feb 2025
Karina
Good for sleep, rest and get going.
Small rooms
Business Partner
8/10
Excellent
07 Feb 2025
Liza
Good overall
10/10
Exceptional
05 Feb 2025
Danna
I like it
10/10
Exceptional
31 Jan 2025
Carmela
This hotel is very clean and comfortable the food is amazing
Leisure Family
8/10
Excellent
30 Jan 2025
Jose
Excellent service and very friendly staff.
I didn’t like that the transportation service was not available.
One of the reasons why I decided to stay here was the transportation from airport to hotel and viceversa. But the service was not available
Leisure Partner
10/10
Exceptional
22 Jan 2025
Sergio
Good for the.price
2/10
Poor
18 Jan 2025
Miguel
They charge for pets
6/10
Pleasant
15 Jan 2025
Natalia
The hotel is nice and clean however staff wasn’t responsive or helpful. I booked it mainly because of the airport shuttle however the instructions they provided me were misleading and a friend had to pick me up at the end.
Leisure Self
10/10
Exceptional
14 Jan 2025
Verified traveler

Good stay, shuttle service needs work

Great hotel, shuttle service to airport needs work. If schedule to leave at a specific time they need to let guest know to be downstairs in lobby at least 5 minutes before departure. They waited 15 minutes passed schedule time, delaying other guess, causing undue stress and worry, simply for a lazy guests who didnt feel like waking up on time. It's one thing to make other guests wait at the airport, flights/luggage can delay guess thats understandable but at tje hotel lobby it's unprofessional and shows lack of care for other guest that show up to lobby with plenty of time before thier scheduled departure of the shuttle.
Self
10/10
Exceptional
06 Jan 2025
James C
Nice peopke
Business_and_leisure Family_with_children
10/10
Exceptional
05 Jan 2025
Michelle
Easy check in and super friendly!
10/10
Exceptional
05 Jan 2025
Rosa

100% recomendado

Excelente hotel con muy buen desayuno muy cercano al aeropuerto.
Friends_and_family Family
10/10
Exceptional
26 Dec 2024
Ellias
Enjoyed my stay at Hotel Ramada Encore, excellent service, courteous professional staff. This is my \"go to\" hotel when I'm in town.
Leisure Family
10/10
Exceptional
03 Dec 2024
Ricardo
Good costumer device the property was very clean and the staff very professional
Leisure Family
10/10
Exceptional
02 Dec 2024
Jose Luis
Near the airport (about 10 minutes) with shuttle service
Business_and_leisure Family
10/10
Exceptional
29 Nov 2024
Ronald
Staff were great. Service was awesome
Leisure Self
10/10
Exceptional
24 Nov 2024
Nohemí Elizabeth

Hotel súper cómodo

Ya somos clientes frecuentes en este hotel. Nos encanta la piscina tibia, la comodidad de las camas, el buffet del desayuno y las bebidas de cortesía por la noche.
Partner
10/10
Exceptional
24 Nov 2024
Jose
Excelente !
Family_with_children
6/10
Pleasant
13 Nov 2024
Frank
In the night there was noice from trucks driving outside .
Leisure Family
10/10
Exceptional
11 Nov 2024
Velisa
Overnight layover from Veracruz before entering into the U.S. - Great stay and comfortable, the shrimp tacos & Paloma were excellent from the hotel restaurant
Business_and_leisure Self
10/10
Exceptional
10 Nov 2024
Nohemí Elizabeth

Excelente hotel con piscina climatizada

Fue rápido el check in. Nos gustó que la habitación estaba en el mismo piso que la piscina. Las camas cómodas. Nos dieron una bebida de cortesía en el bar esa noche y al día siguiente disfrutamos un buffet de almuerzo muy rico.
Partner
10/10
Exceptional
03 Nov 2024
Jose
Very clean and helpful stafg
Leisure Self
10/10
Exceptional
08 Oct 2024
Ricardo
Great service
Leisure Partner
10/10
Exceptional
29 Sep 2024
Humberto
Super agradecidos, todo el Staff, muy atentos, muy serviciales y profesionales. Aunque.solo estuvimos una noche x razones de escala. Muchisimas Gracias en especial Cytlali y Alejandro en Recepción quien se portaron muy amables, y e hicieron nuestra llegada muy amena. Los Choferes muy amables también. El cuarto super limpio todo lo necesario. Desayuno, muy exquisito y muy variado. Sinceramente 10 de 10. Altamenente Recomendado. Hasta la proxima. 💯:)
Leisure Family
10/10
Exceptional
24 Sep 2024
Anna
Excellent service! Clean hotel, comfortable bed, great food at the restaurant and excellent staff service.
Leisure Partner
10/10
Exceptional
21 Sep 2024
Francisco
Awesome 👌
the best
See you soon
10/10
Exceptional
15 Sep 2024
Einacio
I try and stay there when i can just because everything goes well there..
8/10
Excellent
11 Sep 2024
Khalil
The overall experience was great
Business Self
10/10
Exceptional
01 Sep 2024
Eulises
Great service, excellent customer service,nice and clean hotel
Business_and_leisure Family
10/10
Exceptional
05 Aug 2024
Ricardo
I been staying in this place when I go and still going insta a perfect place
10/10
Exceptional
31 Jul 2024
Tony
I’ll be staying again definitely when I visit to this city.
Business Self
4/10
Poor
26 Jul 2024
jorge
Xx
10/10
Exceptional
12 Jul 2024
JIEHOON
Clean and good location
Leisure Friends
10/10
Exceptional
08 Jul 2024
Ruben

Good experience

The hotel was very clean and comfortable we only stayed one night since we took a flight the next day. The water was bit cold and the room got a little warm in the middle of the night, but it was not horrible.
Partner
10/10
Exceptional
21 Jun 2024
Guillermo
Perfect location
10/10
Exceptional
13 Jun 2024
Pedro
Love it
10/10
Exceptional
05 Jun 2024
Sarah
Sin duda el mejor hotel en el que me he hospedado. Todo el personal atendio a mi familia muy bien quedamos satisfechos esta muy hermoso el hotel. Las personas que trabajan alli desde la recepcion hasta las señoras de la limpieza nos atendieron bien y son muy profesionales. Cuando regrese me hospedare alli de nuevo.
Leisure Family_with_children
10/10
Exceptional
02 Jun 2024
Jacob
Had a splendid time at this property. Great staff that treated our family very nicely.
Leisure Family_with_children
10/10
Exceptional
06 May 2024
Elizabeth

Great hotel

The hotel is clean ans joyful I liked very much the cartoons painted in the walls. Specially the ones related ro nuevo León state. Is worth to see and understand them.
The hotel is close to rewtsitabrs.
Business
8/10
Excellent
25 Apr 2024
Cheolseung
clean and quiet
Business Partner
8/10
Excellent
17 Apr 2024
Carla
Good
Friends_and_family Family
10/10
Exceptional
08 Mar 2024
Marby
Great service from check-in to check-out
Business_and_leisure Self
10/10
Exceptional
01 Mar 2024
Charles
Great experience, very clean and convenient, great restaurant and breakfast spread. The service was everything you would want. Should be a 4star hotel!!
Business
6/10
Pleasant
27 Jan 2024
Narendra
Having problems with morning and evening staff at main counter. Even staff was excellant.
Business Self
10/10
Exceptional
21 Jan 2024
Sara
This is one of my favorites hotels in mo terrey, everytime that a have to visit costumers on Apodaca, I stay here.
Very high recommend
Business Self
10/10
Exceptional
05 Jan 2024
SILVIA R
Todo excelente si volvería a hospedarme, él bufet muy completo y rico
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Armando Santana
I really enjoyed staying at this hotel. Had a wonderful, helpful and friendly staff. Great food and very clean rooms.
Leisure Family
6/10
Pleasant
26 Dec 2023
Hugo
The pool was closed due to under construction which was never mentioned when I done my reservation. The gym was outdated and most of all machines there didn’t work. Besides that beds were comfy clean breakfast was great
Leisure Partner
10/10
Exceptional
20 Dec 2023
David
Excellent staff. Easy check in
Leisure
4/10
Poor
18 Dec 2023
Alfredo
The restaurant staff was attentive and kind, unfortunately front desk staff were a different story. The breakfast area was crowded and the floor dirty with small pieces of food on the ground, I guess they're probably understaffed.

There was a sign in the room offering complimentary toiletries. I called front desk to ask for a tube of tooth paste and they never brought it to my room. Later on, I walked over to the front desk to ask for the toothpaste and they never offered any complimentary, and instead tried to sell me one in a rude, unwelcoming fashion.

The room they assigned us was noisy as it was on 2nd floor, and they held events in a ballroom at 1st floor, so the music could be heard clearly, along with noises from the lobby.

Lastly, the indoor pool was under maintenance, and, to my understanding it's been like that for the past 3 months or more. Sadly, because this was one of the main reasons we booked here in the first place.

Would not stay here again.
Leisure Partner
10/10
Exceptional
14 Dec 2023
Felipe
The breakfast included was great, and the free transportation to the airport is also a great perk
Leisure Self
8/10
Excellent
02 Dec 2023
Evan

Bad cabbies

Most hotels we stayed at (not just here) needed some attention to up-keep. Our cab ride to the airport was just plain awful. The cabbie had a natural gas car which was noisy and underpowered, he coughed and made token efforts to clean his filthy windshield, and was rude. Welcome to Monterrey. They offered complimentary drinks but they were no good. I bought an extra pina colada at their bar and was shocked at how bad it was. The complimentary breakfast buffet was very good however.
Partner
10/10
Exceptional
28 Nov 2023
Felipe
Good Service
Business Family
6/10
Pleasant
27 Nov 2023
RAFAEL
I specifically booked this hotel because it said indoor pool and airport transportation. Well, SURPRISE! the pool’s heater wasn’t working and the transportation for the airport started at 6am on Monday (my flight was for 4am). That upset me. The hotel was clean and newer. I just needed one night.
Leisure Family_with_children
10/10
Exceptional
24 Nov 2023
Manuel
The best!
Family_with_children
10/10
Exceptional
18 Nov 2023
Verified traveler
Everyone at the hotel was beyond nice. It was a great experience, the breakfast was also amazing!
Friends_and_family Family
10/10
Exceptional
12 Nov 2023
Mary Jane
ok
10/10
Exceptional
26 Oct 2023
Ricardo
Staff was very friendly and helpful, excellent for short stopovers
10/10
Exceptional
14 Oct 2023
Verified traveler

Alberca en mantenimiento

Nos encanto el buffet. Fue una lastima no haber usado la alberca esta vez. Ya que estaba en mantenimiento.
Friends_and_family Family
10/10
Exceptional
08 Oct 2023
Federico
Wonderful staff!
Leisure Family
10/10
Exceptional
08 Oct 2023
Federico
Very helpful staff.
Leisure Family
8/10
Excellent
07 Oct 2023
Anahi
.

Location & surroundings

Ramada Encore Monterrey Apodaca Zona Aeropuerto
Blvd Carlos Salinas de Gortari 302 int PTE, Apodaca, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Ramada Encore Monterrey Apodaca Zona Aeropuerto

86 hotel photos