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St Charles Coach House, Ascend Collection

New Orleans - LA · United States

2001 St. Charles AveView location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About St Charles Coach House, Ascend Collection

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco hotel include concierge services, wedding services, and a communal living room.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 6500 square feet (604 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Distances are displayed to the nearest 0.

1 mile and kilometer. St. Charles Surgical Hospital - 0. 4 km / 0. 2 mi- Magazine Street - 0. 7 km / 0.

Read more about this hotelShow less

A stay at St Charles Coach House, an Ascend Collection Hotel places you in the heart of New Orleans, within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center.

This hotel is 1.5 mi (2.3 km) from Caesars New Orleans Casino and 1.5 mi (2.4 km) from Caesars Superdome. Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected.

Private bathrooms have designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 6500 square feet (604 square meters) of space consisting of a conference center and 3 meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed No alcohol served onsite Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Alcohol is not served at this property.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking and high chair
    • This property accepts credit cards and debit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • In-room safe fee: USD 2.97 per night
    • Rollaway bed fee: USD 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

St. Charles Surgical Hospital 0.4 km / 0.2 mi
Magazine Street 0.7 km / 0.4 mi
Lafayette Cemetery 1.1 km / 0.7 mi
National World War II Museum 1.2 km / 0.7 mi
Contemporary Arts Center 1.4 km / 0.9 mi
New Orleans Fire Department Museum and Educational Center 1.4 km / 0.9 mi
Lafayette Square 1.8 km / 1.1 mi
Irish Channel Area Architectural District 1.8 km / 1.1 mi
Ernest N. Morial Convention Center 1.9 km / 1.2 mi
Touro Infirmary LCMC Health 1.9 km / 1.2 mi
Mardi Gras World 2.1 km / 1.3 mi
Smoothie King Center 2.2 km / 1.4 mi
Port of New Orleans 2.2 km / 1.4 mi
Caesars Superdome 2.2 km / 1.4 mi
Immaculate Conception Church 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Concierge
  • GymExtra charge
Show 13 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Restaurant: 1
  • Meeting room
  • TV lounge
  • Game room
  • Continental breakfast
  • Non-smoking establishment
  • Horse ridingExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-4

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-6

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    St Charles Coach House, Ascend Collection

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about St Charles Coach House, Ascend Collection

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Farrah
The hotel is beautiful,Great location, and very friendly staff .
10/10
Exceptional
03 Aug 2026
Angus
Delightful and charming.
10/10
Exceptional
02 Aug 2026
Tessanna
This hotel was perfect. Perfect location, right across from the trolley stop. Just a short ride to all the happening spots in New Orleans. The room was comfortable and cozy and had sweet little nostalgic touches in the room. There was a mini fridge, a room safe, and down the hall was an ice machine, microwave, and water filling station. And they offer on site parking with your stay, I have told everyone I know about this place and when we are back in New Orleans I will definitely stay there again,
10/10
Exceptional
31 Jul 2026
Jennifer
Hotel was nice, loved the parking. The only down fall was the construction next door at 6am
10/10
Exceptional
30 Jul 2026
Dianna
Check-in was quick and smooth. Card keys and parking pass were waiting for us along with WiFi password. Elevator, hallway & room were very clean and fresh smelling. Towels & wash cloths were big and nice quality. Shower had body wash, shampoo and conditioner. AC was great for 100+ temp outside. Trolley was easy to catch to downtown for dinner & shopping. Nice restaurants in walking distance. Coffee in lobby was delicious. Staff had good recommendations for dinner.
10/10
Exceptional
28 Jul 2026
Nancy
Great hotel.. will definitely stay here again.
8/10
Excellent
22 Jul 2026
Trina
The hotel is in a great historic location with free parking which is why I stayed here for an overnight stay before going on a cruise. The reason for the 4 rating is I think the hotel is very nice has a lot of potential but it really needs a deep deep cleaning. I could see crude in the corner of the bathroom floor and shower. Whom ever is cleaning the bathrooms is not doing a very good job. Our room was very spacious and nice but it didn't feel very clean. The owner needs to really put some time and money into deep cleaning the lobby and outside of the hotel. I will give them some grace for the outside because there was construction next to the hotel.
4/10
Poor
22 Jul 2026
Heather
The room was not cleaned well. There was debris in the floor, stained bedding and oddly, lots of packing tape rolled up and stuck on the ceiling. The room also had a wall of floor to ceiling windows and an exterior door that opened to a shared balcony, so you couldnt have the dirty curtains open and have any privacy.
10/10
Exceptional
18 Jul 2026
Carolina
We had a wonderful stay! Hotel is in a desirable location, not far from French quarter, museums and aquarium. It’s nestled in a quiet area, with beautiful historic homes nearby. Room was clean, spacious and comfortable. Staff was attentive, helpful and had everything ready- key, parking pass, upon arrival. We will happily book again during our next visit. Highly recommend!
Family_with_children
8/10
Excellent
11 Jul 2026
William
We had a great stay. Huge bonus that the parking garage was adjacent to the hotel and INCLUDED. Staff was very responsive and friendly. Hotel was clean and inviting. You are right on the St Charles street car line so definitely invest in the jazzy pass for getting around town! Would have said 5 stars but some amenities we would have liked to see - in room microwave (you have to share one microwave for the whole floor), the closets were too shallow to hold our hanging clothes, and only one tiny trash can in the bathroom for trash.
Family
6/10
Pleasant
10 Jul 2026
Hugo
We booked the hotel because it said excellent but to be honest the hotel is ok but not an excellent level. It’s close the main things to see in New Orleans but the rate level is incorrect. With that rate the Expedia creates a big expectations.
Family_with_children
8/10
Excellent
07 Jul 2026
Michael
Room was very clean, free parking was great.
Partner
10/10
Exceptional
04 Jul 2026
Cindy
I loved the area this hotel is located. Just on the edge of the garden district and business district, it offers free parking and a trolly stop out front. We paid 3$ for the LePass and rode the trolley just a few blocks of Jackson square and the other side to the Audubon Park and garden district. The room was decorated with art work of the city, and was clean and spacious. We enjoyed our stay in NOLA!
Partner
6/10
Pleasant
30 Jun 2026
Anne
Remnant snack crumbs still present in room. Weird droning sound made me sleep on the couch with earplugs. Other than these items, this place is great. Parking is safe and INCLUDED! Huge win. Staff were incredibly friendly and helpful. Room and decor outstanding. The elevator wallpaper made me giggle every time.
Self
10/10
Exceptional
30 Jun 2026
Ms.
Ms.Erica was so informative, made me feel right at home! Beautiful interior , clean rooms , lots of photo ops on site.
Friends
10/10
Exceptional
29 Jun 2026
Kimberley
I will absolutely stay here every time I visit New Orleans. The staff was friendly, kind and helpful. The convenience of the streetcar and hotel parking.
10/10
Exceptional
28 Jun 2026
deidra
My stay at this property was very rewarding from the location to beauty of the hotel and friendliness of the staff.
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
Katrina
This was a last minute same day booking; however. I must say, I was very impressed. The staff was nice, polite, professional and very helpful. The decor was very nice and the place was extremely clean. I'm glad I choose this location and this place of business. They only thing I regret was not taking pictures.
Self
10/10
Exceptional
28 Jun 2026
Krista
Staff were very friendly, the room was more spacious than expected and a very comfortable stay
Self
10/10
Exceptional
25 Jun 2026
Rikki
Softest sheets & comfortable bed
Partner
10/10
Exceptional
24 Jun 2026
Denise
Pleasant stay, clean and quiet room and dinner at Gordon Ramsey's Steakhouse. Would recommend this property for couples and business travelers.
Family
10/10
Exceptional
23 Jun 2026
Rachel
This was our second time staying here, and it’s been our favorite stay so far in New Orleans! The rooms are incredibly spacious, and the staff is really kind. It is a quiet and peaceful stay, and you cannot beat the free onsite parking! We will definitely be staying here again.
Partner
10/10
Exceptional
14 Jun 2026
Margaret
Great smaller hotel in a good location. Friendly, helpful staff. Good amenities and comfortable rooms. Would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Hope
Everything about this hotel was excellent. The free parking, the location, the room, and the staff. I feel so lucky to have found it and would stay here again on the next trip.
Family_with_children
10/10
Exceptional
11 Jun 2026
Kerri
We loved this hotel in NOLA!! Perfect location and perfect property. Will be back!
Friends
10/10
Exceptional
07 Jun 2026
Kellona
The location of the hotel to the RTA streetcar was very helpful in providing a way to travel around the city. The hotel and staff were fantastic. I can not wait to book my next stay 🙂
Partner
6/10
Pleasant
04 Jun 2026
Tanis
Overall we had an okay stay. The location was good with a trolley stop right outside. There were also lots of food places nearby. Great to have parking at the hotel too.

The room was well set up with what we needed (tv, fridge, shower, and microwave down the hall). One let down was that we found a few hairs in the bedsheets so that made me a bit uncomfortable.

The biggest issue was the construction next door though. The hotel did message a few days before to warn us which was nice, but by then it was too late to book elsewhere. Work started right outside our window at 5:50am one morning!

But staff very polite and friendly which always helps.
Partner
10/10
Exceptional
02 Jun 2026
Jennifer
Staff was so nice- room was very clean. Stay here for doctors appointments at Children’s twice a year.
Friends_and_family Friends
10/10
Exceptional
02 Jun 2026
Russ
I always stay here when in New Orleans. Perfect location.
Self
10/10
Exceptional
01 Jun 2026
Cathy
Great place to stay and excellent staff!
Partner
10/10
Exceptional
01 Jun 2026
Tiarra
Perfect location. Perfect staff. It could use a little TLC, but was advised on construction/appearance. Overall, I’d stay again.
Self
10/10
Exceptional
01 Jun 2026
MARIA
This is the perfect hotel to tour New Orleans! The street car was right out front and easy to use. The hotel had ice and water filter was conveniently located on our floor. The staff was attentive and kind. They provided snacks, maps, sunscreen and smiles anytime we were in the lobby. The parking was in a garage located on the property and felt very safe! The room was large, clean, and had comfy beds.
Family
10/10
Exceptional
28 May 2026
Joan
Great location, and very nice rooms.
Friends_and_family Family
8/10
Excellent
27 May 2026
Gracia
The staff was excellent! Every day when we saw housekeeping in the hall, they asked if we needed anything. On-site free parking was convenient. Loved the scent of the soap and lotion. No breakfast, but they have coffee and some snacks free in the lobby.

There is a sign in the room about housekeeping by request which is fine with me. My recommendation to the hotel is to add more towel bars. There is room to add more. With 2 people (and the room can fit 4), there were not enough places to hang bath, hand, and wash clothes for both of us. We hung some from the clips on the hangars, but they didn’t really get dry in the closet.

They must have put some sort of dark polish on the faucet. When we wiped the sink faucet, it left black marks on the towel.

Also, the key cards didn’t work well. We both had to get them remade at different times when they stopped working. The staff was nice and remade key cards and let us know having it too close to a cell phone will wipe out the key card programming. Although, the one card had an issue right away.

Great location in the beautiful Garden District. The streetcar and Hop On Hop Off bus picks up right outside the hotel. Restaurants nearby to walk to.
Family
8/10
Excellent
26 May 2026
Jemetrice
Overall we enjoyed our stay, the staff was very nice and helpful.
Partner
10/10
Exceptional
25 May 2026
Serhii
I don’t
6/10
Pleasant
24 May 2026
Maria
The St Charles Coach House is a basic hotel. I gave it a mediocre rating due to a good bit of deferred maintenance. The place needs a scrubbing from top to bottom. The space adjacent (part of) the lobby was never open. The hotel has a general feeling of bleakness.
Friends_and_family Friends
8/10
Excellent
22 May 2026
Gary
Yes
Partner
10/10
Exceptional
21 May 2026
Brian
Very closed to everything
Partner
10/10
Exceptional
20 May 2026
Seila
Great location and beautiful hotel. The staff were all super kind and helpful. I would highly recommend staying here when you visit.
Friends
8/10
Excellent
20 May 2026
SaliAnn
I Estates here several times over the years. It’s reasonable and convenient with free parking. Unfortunately there was construction going during this stay. The noise started at 7:30am with drilling, hammering etc. The outside sitting area had a lot of trash left around. I did forget my toothbrush and asked the front desk for one to hold me over. They didn’t have any. So I walked a few blocks over to Walgreens where a homeless person walked in while I was paying. He was asking everyone for cigarettes then turned and grabbed a bunch of stuff and ran out.
Self
10/10
Exceptional
20 May 2026
Danny
Clean rooms, very friendly and hospitable staff
10/10
Exceptional
16 May 2026
Marjorie
Everything was perfect. Location - cleanliness - staff - comfort- onsite parking - air conditioning - room amenities - all above average. Will definitely stay here again.
Friends_and_family Family
10/10
Exceptional
15 May 2026
Jessica
The hotel was great overall. I really appreciated that parking was included, and check-in was very quick and easy. The staff was extremely nice and accommodating throughout our stay. We requested a pack n play for our baby and it was provided very quickly, which we really appreciated. The location was also perfect and very convenient. Would definitely stay here again!
Family_with_children
10/10
Exceptional
10 May 2026
Jeana
Very accommodating with schedule change. Incredible staff.
10/10
Exceptional
08 May 2026
Tracey
Parking is easy and a late check in was made easily.
10/10
Exceptional
04 May 2026
hoke
Great location and very roomy.
Friends
6/10
Pleasant
04 May 2026
Jesse
Location is located on St Charles Ave in the Garden district which is plus. Free on-site parking was also plus. Other than that not much amenities. Room was right next to the elevator which was noisy.
Partner
10/10
Exceptional
29 Apr 2026
Valerie
Great vibe. Stylish, comfortable and very clean hotel in the perfect location right across from streetcar. We appreciated the very comfortable bed, quiet atmosphere and nice little details like water filling stations and complimentary snacks and sunscreen. Would definitely stay here again.
Partner
8/10
Excellent
29 Apr 2026
Jason
Staff was very responsive and helpful to our needs. The hotel itself was modern and updated. Our room had most everything we needed for a short stay. We would stay here again with the assumption that we couldn't find a more affordable option closer to French quarter. However, access to the St. Charles streetcar line was a huge plus.

Our only concerns were with some lack of cleanliness within the room itself, such as toenail clippings or hairs and other random debris on our bedding that were not ours.

Unrelated to the hotel itself, you should be aware before coming into New Orleans of the likelihood of encountering fleas as you transit the town. Across two separate days we experienced an accumulation of bite marks on our ankles and legs, consistent with flea bites. None of them ever seem to be from time we spent within the hotel itself but we do feel it's important for other guests to be aware if traveling throughout town. We were uninformed coming in. Otherwise we probably would have used bug spray containing Deet before venturing out.
Partner
8/10
Excellent
24 Apr 2026
Rhenda
The staff at the front desk and the cleaning staff were amazingly friendly! The location is nice - situated close to but not in the French Quarter. The bed was very close to the air conditioner and it made it difficult to get the temperature adequately adjusted. Parking was awesome!
Family
10/10
Exceptional
24 Apr 2026
Rhonda
The room was very clean and the staff was wonderful. Very helpful if you needed anything. The bed was also very comfortable.
10/10
Exceptional
20 Apr 2026
Tejumola
This hotel is one of the best I have stayed in. The ambience of this hotel and its rooms is good for couples. Never considered the importance of a hotel smelling really good until I got here - there's a wonderful scent in the general spaces of this hotel. The place is quite neat and the staff are always ready to help in anyway. The room was spacious.

The location of the hotel is really good. As most people have said, the coach car is just at the front of the hotel. Magazine street is close by and so also is the Garden district. There's free parking too, which was really nice.
Partner
6/10
Pleasant
19 Apr 2026
clinton
Average stay. The staff is very friendly. The room was OK. The AC continuous fan button turns off automaticallyafter a certain amount of time which makes the room stuffy in the middle of the night.
We did receive an email from the hotel, warning us that there was construction in the area in the event we wanted to find alternate accommodations. However, at that point, everything was sold out due to French Quarter fest. I did not expect the construction noise would start at 7 AM on a Saturday. Otherwise we weren’t in the room much so it didn’t affect our stay.
The trolley car is close by, however, it was always full by the time it got to our stop.
The hotel was mostly clean, but someone had spilled a beer on the carpet in the room next to us so the smell was still there for our whole stay.
The disinfectant spray in the room hits you every time you walk in the door, but then you get used to it. I’d stay here again if I had to because it was good enough. However, I plan to try a different place next time I visit New Orleans
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Michelle
Very comfortable and clean.
Partner
10/10
Exceptional
10 Apr 2026
Amber
Staff is always friendly. Rooms and hallway cleaned. Housekeep is wonderful. Be careful when booking if they are having a event on the property you may have to use a different entrance and loose access to their courtyard parking area, which is very inconvenient if you are checking out with a lot of luggage.
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Kim
Beautiful and comfortable hotel. Great location away from chaos but close to streetcars to take you where you want to go. Staff seem a little moody and annoyed when you ask them questions. I imagine they get a little tired of dealing with tourists every day. We would stay here again without hesitation.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Kelly
Free onsite, secure parking. Room was very clean. Loved the seating area. There is a water filler for filtered water. There is some construction next door but rooms have a sound machine to help with the noise AND earplugs are provided. Excellent location. Street car line right across the street. Great restaurants and bars close by. 10/10 will stay here again.
8/10
Excellent
01 Apr 2026
amanda
The property is located right across the street from a street car stop. The lobby is nice and clean. Other areas of the hotel need some general maintenance with some water damage here and there. Our room was decently clean, but the floors were dirty. The beds were comfortable. Overall, I would stay here again. The hotel doors lock at night and you have to use a code to get in. We were group of girls and never felt unsafe in the area.
10/10
Exceptional
29 Mar 2026
Christina
Hotel was in a great location, right off trolly stop. cafes and restaurants near by. Quiet area. Bluebike racks were right across St Charles, which was very convenient. Staff was super attentive and welcoming. We were able to leave our luggage until we could check in, and had early check in as well.
10/10
Exceptional
13 Mar 2026
Janet
Nice, clean hotel with an excellent location.
Family
6/10
Pleasant
10 Mar 2026
Gilbert
Next
8/10
Excellent
08 Mar 2026
Elizabeth
Stayed here based on a glowing recommendation from friends. The good: the staff was very nice and attentive. The location was great for us since it’s literally in front of the streetcar. The rooms are very spacious, the water pressure in the shower was good. A mini fridge is provided and they offer convenient luggage storage which was greatly appreciated. Also, I noticed the hallways were very wide which is great for ADA accessibility. Small annoyances but not dealbreakers: The bathroom could use a few small repairs like the plastic door slide bumper was falling off and creating an irritating sound when you open and close the shower door. There was a fan/vent but unclear if it worked (no switch) and it was kind of rusty and dusty. The door hinges were rusty as a result of no fan. The towels were fine but the largest ones didn’t cover my whole body (personal preference). Right after we checked in, I noticed the hand soap dispenser was empty. I notified the staff and they immediately brought a full one. Grateful for an AC unit but it was either super freezing or just warm (again, personal problem). Our TV was dim and had a bright spot in the middle we thought was a glare, but it was the screen. The remote had basic function but no way to adjust settings. I understand that visitors do not come to NOLA to watch tv in their hotel room so this again is not a dealbreaker. These were all too small to bother the staff with or issues that would be out of their control.
Partner
4/10
Poor
04 Mar 2026
Stefano
Checked in at 7 pm - no one at the counter. Security guard got me checked in.
At midnight other guest came into my room waking me up from sleeping.
Checked out 6 am
Will not stay here again
Self
6/10
Pleasant
27 Feb 2026
Irving
The staff was great, however the room had a distinct smell of mildew/mold that got worse with each day. I honestly dont believe I would stay there again.
Partner
8/10
Excellent
27 Feb 2026
Kimberly
Staff was very nice and helpful. The room was spacious and bed was comfortable. They have parking on site which is great in this area. Would stay again.
10/10
Exceptional
17 Feb 2026
Rita
Spotless room Staff was very nice and made it a pleasant stay Very close to parade route Would love to stay again
Family
10/10
Exceptional
31 Jan 2026
Luke
Great customer service, great location, great price.
6/10
Pleasant
26 Jan 2026
Renee
Staff was very courteous. Room was in need of deep cleaning - numerous stains on carpet and sofa, refrigerator greasy with food and fingerprints, bathe and shower with grime and mildew.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Jason
A+
10/10
Exceptional
23 Jan 2026
Richard
The only place I stay when I visit New Orleans.
Leisure Self
10/10
Exceptional
18 Jan 2026
Michael
Everything, clean, location, protected parking & nice employees. My new only place to stay in New Orleans
10/10
Exceptional
17 Jan 2026
J.
I enjoyed a very nice room with a great shower, hot water, and a comfortable bed. Added bonuses was the free parking and the location on the streetcar line.
Leisure Friends
8/10
Excellent
17 Jan 2026
Kellie
Loved the 2nd floor balcony room, it was the upgraded King and had a sitting area plus outdoor balcony (shared) access. Comfortable bed, small refrigerator, a microwave and a keurig coffee pot in the room. It is right across the street from the St Charles street car stops (one going toward canal street and the other headed deeper into the garden district). The check in and check out were smooth and the onsite covered parking was a terrific bonus.
Partner
10/10
Exceptional
13 Jan 2026
Michelle
Staff were friendly and welcoming. Parking was great and where the hotel was located was perfect.
Leisure Partner
10/10
Exceptional
08 Jan 2026
Oren R.
Yes - room was wonderful and the staff were first class.
10/10
Exceptional
05 Jan 2026
Anthony
Parking was great! Room was clean, able to replenish linens easily. AC worked great! Once construction is done next door the noise will be gone! We will stay there again!
Leisure Family
10/10
Exceptional
28 Dec 2025
Seda
The person who greeted us was very welcoming and friendly. I apologize for not remembering his name. The room we stayed at was amazing and very clean. The bed was super comfortable. I’d definitely go back.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Mark
Great staff, very helpful and knowledgeable.
Leisure Partner
2/10
Poor
16 Dec 2025
Joanne
Didn’t stay because of the construction noise they wouldn’t move us to different room
10/10
Exceptional
12 Dec 2025
Janiece
There's a street car stop directly in front of the hotel which was so convenient! The location is wonderful for those not wanting to stay near the french quarter. The garden district homes are walkable. The staff was very helpful for directions and recommendations. The rooms are a great size with fantastic lighting. For young children, there was a collection of holiday books in the lobby to read (staff said they change for each month/holiday).
Friends_and_family Friends
10/10
Exceptional
10 Dec 2025
Rachel
Staff was extremely nice and appreciated the snacks were an extra bonus. Beds were comfy.
10/10
Exceptional
08 Dec 2025
Chantal
Very large clean room
Partner
8/10
Excellent
07 Dec 2025
Libby
The sides and corners of the room had not been vacuumed.
The garbage cans did not have liners and needed to be washed between use.
The staff was great
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Paul
Friendly staff, great rate, and off street garage parking. A top notch rxperience
10/10
Exceptional
01 Dec 2025
Mary
Excellent location. Streetcar runs in front of building. Can leave car and ride. Free parking. Professional staff. Also friendly and helpful Always eager to make your stay enjoyable. Rooms are clean and comfortable
Leisure Partner
10/10
Exceptional
29 Nov 2025
Kristin
Great area. Easy parking. We have two little girls 3 and 4 and it was convenient to walk places. The beds were super comfy. Overall it was a perfect place for our family.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Cliff
Great location with the St Charles street car stop right in front of the hotel. Great parking and lots of food nearby
10/10
Exceptional
23 Nov 2025
Christin
The rooms were very clean. The cleaning staff very accommodating and helpful. The hotel was very quiet which was nice for an extended stay. The hotel was a great place to stay for us while recovering from breast surgery. Hospital was close and food choices were good. Walmart delivery and Grub hub worked well for this location. My caretaker was able to work remotely the only issue was internet would seem to go down every 3-4pm and we would have to reboot.
Business
6/10
Pleasant
16 Nov 2025
Dennis
The room, overall, was nice. It was unique and compared to other hotels I have been to. The location was great to the area. However, the cleanliness of the room was not up to par. The sheets were stained and we had to have new linens brought to change ourselves. The floor had not been cleaned and the bathroom as well was not cleaned. When addressed with the staff we were given attitude when we questioned if the sheets had been changed prior to our arrival and on requesting new sheets.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Chris
Yes we were very happy
Leisure Family
10/10
Exceptional
13 Nov 2025
Todd
Staff
10/10
Exceptional
07 Nov 2025
Megan
We think this is truly a hidden gem!!! So sleek and modern, clean and safe. FREE PARKING YES FREE FREE
Partner
10/10
Exceptional
04 Nov 2025
Jennifer
The hotel's location is very convenient to areas across the city. Our room was clean, and the A/C was effective. We were pleased that our room was quiet even though we were next to the elevator machine room, which was pretty loud in the hallway and even in our bathroom. We also appreciated the ample free parking. We would stay again.
Partner
10/10
Exceptional
02 Nov 2025
Karen
Great location , easy on off streetcar , next to Pontchetrain hotel for jazz and Tin Roof, super nice workers, great room with balcony . Bar wasn’t open :(
Would surely stay again !
Partner
10/10
Exceptional
28 Oct 2025
David
Great, friendly helpful staff! Very clean rooms, comfy beds. Great lobby & outdoors sitting area. Easy parking. Walkable cafes.
Leisure Family
10/10
Exceptional
24 Oct 2025
Kini
We were pleasantly surprised by this hotel. Most of the hotels in NOLA that are located in old, refurbished buildings have small, cramped rooms with low ceilings and sketchy plumbing. The Coach House might as well have been a brand new building. It was clean, comfortable and quiet.
The staff were friendly and helpful. The housekeeping staff went out of their way to ensure we had everything we needed. Top notch service all around.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Alice
Free parking is a bonus and safe. The room was clean and the balcony off the room an added plus. Convenient location to take the trolly. Hospitable, nice staff. Enjoyed the treats offered in the lobby.
Leisure Self
10/10
Exceptional
22 Oct 2025
Ricardo
Clean big room. Friendly staff.
Leisure Family
10/10
Exceptional
21 Oct 2025
Devonn
Onsite parking with nearby transportation optiond was the highlight of this hotel. Coupled with the nice, comfortable room made for an ideal stay.
Leisure Self

Location & surroundings

St Charles Coach House, Ascend Collection
2001 St. Charles Ave, New Orleans, United States

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St Charles Coach House, Ascend Collection

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