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Hotel Henrietta

New Orleans - LA · United States

3500 Saint Charles AvenueView location

9.6/10Excellent275 Reviews
Cleanliness10.0/1010.0
Service9.4/109.4
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Henrietta

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike parking. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding.

Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer. Touro Infirmary Hospital - 0. 3 km / 0.

2 mi- Magazine Street - 0. 6 km / 0. 4 mi- Lafayette Cemetery - 1. 1 km / 0. 7 mi- New Orleans Fire Museum Fire Station - 1. 5 km / 0. 9 mi- Ochsner Baptist Medical Center - 2 km / 1.

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3 mi- National World War II Museum - 2. 9 km / 1. 8 mi- Confederate Memorial Hall Museum - 3. 1 km / 1. 9 mi- Loyola University New Orleans - 3. 2 km / 2 mi- Lafayette Square - 3. 5 km / 2.

1 mi- Audubon Park - 3. 5 km / 2. 2 mi- Ernest N. Morial Convention Center - 3. 6 km / 2. 2 mi- Mardi Gras World - 3. 8 km / 2. 3 mi- Tulane University - 3. 8 km / 2.

4 mi- Smoothie King Center - 3. 8 km / 2. 4 mi- Yulman Stadium - 3. 9 km / 2. 4 mi. The nearest major airport is Louis Armstrong New Orleans Intl. Airport (MSY) - 25. 9 km / 16.

1 mi With a stay at Hotel Henrietta in New Orleans (Uptown Historic District), you'll be within a 5-minute drive of Ernest N. Morial Convention Center and Magazine Street. This hotel is 2. 5 mi (4 km) from Canal Street and 2. 6 mi (4. 1 km) from Caesars Superdome.

With a stay at Hotel Henrietta in New Orleans (Uptown Historic District), you'll be within a 5-minute drive of Ernest N. Morial Convention Center and Magazine Street. This hotel is 2.5 mi (4 km) from Canal Street and 2.5 mi (4 km) from Caesars New Orleans Casino.

Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

Private host property Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 4 to 23.00 for adults, and USD 4 to 23 for children
    • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 175 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Touro Infirmary LCMC Health 0.3 km / 0.2 mi
Magazine Street 0.6 km / 0.4 mi
Lafayette Cemetery 1 km / 0.6 mi
New Orleans Fire Department Museum and Educational Center 1.3 km / 0.8 mi
Irish Channel Area Architectural District 1.7 km / 1.1 mi
St. Charles Surgical Hospital 2 km / 1.2 mi
Ochsner Baptist Medical Center 2 km / 1.3 mi
Prytania Theatre 2.1 km / 1.3 mi
National World War II Museum 2.8 km / 1.7 mi
Contemporary Arts Center 3 km / 1.9 mi
Loyola University New Orleans 3.2 km / 2 mi
Audubon Park 3.4 km / 2.1 mi
Tulane University 3.4 km / 2.1 mi
Lafayette Square 3.4 km / 2.1 mi
Ernest N. Morial Convention Center 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Henrietta

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONY WITH VIEWSDOUBLE • WITH BALCONY WITH VIEWSDBL.BL-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Henrietta

    DOUBLE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Henrietta

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Henrietta

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Henrietta

9.6
Excellent
275 Reviews
Cleanliness
10.0 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.2 /10
100 reviews shown
2/10
Poor
03 Aug 2026
Summer
Mattress was horrible, felt like sleeping on a box spring, but Bedding was nice. From the moment stepping into the elevators to the room itself was highly perfumed, with no way to get fresh air. Smell was way too strong. TV did not work. Entire purpose of Hotel was to relax watch some TV and get some sleep before airport, neither of those Happened. Contemplated sleeping in my truck in their garage and would have if it was a safer area. Google search was incorrect- only reason I chose this hotel is because I was looking for Tempurpedic Mattress, I have slept in a Motel 8 with a better mattress. Also glasses in the room smelled musty not properly washed and the qtips were dirty. I swear it was the same dirty qtips I saw in another review like they never changed them. Staff was super friendly and readily available.
10/10
Exceptional
02 Aug 2026
Robert
All good
4/10
Poor
27 Jul 2026
Lori
The booking was deceiving, makes you think you’ll have free parking on property, but secure parking is $35 plus tax a night, so $40 a night. I wasn’t told that they add taxes and fees as well. Additionally, they have only one elevator and it broke for part of the day. Some of the staff were friendly and helpful, while others dismissive. Couldn’t even properly tell me a close place to grab breakfast, literally just down the street. One was applying her make up sitting at the front desk. Anyone above the first floor had to use the stairs. I saw no real amenities other than a token for coffee/drink and a washer/dryer. The room was clean, but the tv only used streaming devices (from what I could tell) and you had to log on to your apps in order to watch tv. My biggest issue is that I prepaid for the room on a travel app, but when I did pre-check in, they charged my card an additional night. I called and was told that Expedia hadn’t paid them, but she removed the it. At check out I asked if they were only charging my parking fees, what I thought was $70. They charged $121.09. I checked both Expedia's receipt and theirs and I actually paid more than the two nights stay with Expedia, who did pay them. When I called I was told that they only owed me $2, their math. This is incorrect as I have both receipts to prove it. I had to dispute the charge with my bank, but I will never stay with them again and do not recommend.
10/10
Exceptional
23 Jul 2026
Coretta
This beautiful property is becoming my preferred place to stay in New Orleans. The St Charles Ave location is great for using the streetcar, walking to restaurants and shopping, and the hotel lobby and room vibes are just so cool and relaxing with friendly staff. Plus there was a refrigerator and microwave in my studio room. Yay! You really feel like you have gotten away from it all. I made use of outdoor courtyard seating and balcony seating. There is available parking in the building for 35 dollars and free street parking across the street. My only concern is that the front door never seems locked or requiring key entry.
10/10
Exceptional
20 Jul 2026
Shellane
Beautiful hotel inside and out, the rooms were spacious outdoor patio was relaxing. The area it’s located in was safe and near a lot of places to eat I really enjoyed will be back to visit .
Partner
8/10
Excellent
19 Jul 2026
Melinda
Free coffee and tea in the AM should be a given considering the expense.
Friends
8/10
Excellent
17 Jul 2026
Deidre R.
Love the property but a Michelin star hotel should have better toilet paper. Otherwise, great stay
Friends
10/10
Exceptional
11 Jul 2026
Holly
I live an hour outside New Orleans so our family enjoys a staycation in the city about once a year. With that said I have stayed at many hotels all over the city and the Henrietta is my new favorite. It was clean, new, quiet. The views of the streetcar were so nice. The coffee shop and lobby was great, and the room was top luxury you can get in a city like New Orleans. Can’t wait to go back
Partner
6/10
Pleasant
06 Jul 2026
Jason
For a Michelin star hotel- customer service was lacking.
Partner
2/10
Poor
26 Jun 2026
Mary Jean
Every thing about the hotel was great. My poor rating is about Expedia I was billed by Expedia, which did not cover taxes. From my conversation with the hotel it seems as though the hotel did not receive the money for the taxes even though it appeared that I was billed for them by you. I will not be using Expedia again.
10/10
Exceptional
26 Jun 2026
Chad
Clean walkable area; great design and friendly staff
2/10
Poor
24 Jun 2026
Andrew
Kafkaesque Customer Service With Great Aesthetics
The Henrietta Hotel in New Orleans is genuinely lovely — right up until the moment you need literally anything from a human being who works there. To check-in, I needed to inquire with the coffee shop barista, who, to their credit, makes a solid espresso and is apparently also responsible for the entire hotel operation. Management? A mythological concept here. I was double-charged for my stay — once through Expedia, once directly by the hotel — and when I called to resolve it, I was told there was no manager available. When I asked when a manager might be available, the answer was, and I quote, \"not really sure, they come and go.\" When I asked for a number to reach one: also no. I called back the next day. Same answer, which was, no answer. The hotel is adorable. The accountability is nonexistent. Book here if you enjoy surprises on your credit card statement. Five Stars for Vibes, Zero Stars for Being a Functioning Business
Self
10/10
Exceptional
24 Jun 2026
Katherine
Incredible place with wonderful beds and mirrors. Highly recommend for location, rooms and service.
Partner
10/10
Exceptional
22 Jun 2026
Francis
Spent an amazing weekend at the Henrietta. The hotel was immaculate. The room was spacious, comfortable and beautifully furnished. The staff was friendly and helpful. We will definitely stay there again!
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Mercedes
Rooms were fantastic and the provided body care smells amazing!
8/10
Excellent
17 Jun 2026
Roddrick
was wonderful stay. super nice and clean. til checkout and the person at the front tried scamming us and charging us for extra stuff they had no explanation for.
Family_with_children
10/10
Exceptional
08 Jun 2026
Amanda
This was our first time at this hotel and it won't be our last. Streetcar stop so close, cute little bar next door and off street parking. Hotel is clean and updated. Staff was excellent.
Partner
10/10
Exceptional
31 May 2026
Claire
This was our second stay at Hotel
Henrietta. The location couldn’t be better and walking distance to lots of restaurants & streetcar is across the street.
Our favorite place to stay in NOLA and pricing midweek is affordable. Love the terrace overlooking St Charles Ave
Partner
10/10
Exceptional
28 May 2026
Matthew
Cool boutique hotel vibes. Friendly service. Great location. Very comfortable and clean. Complimentary bottled water, coffee and wine.
Friends
10/10
Exceptional
23 May 2026
Danielle
The staff was exceptional. They immediately identified how they could assist with our trip such as booking dinner reservations. Parking was incredibly close and easy to access as well as secure.
Family
10/10
Exceptional
21 May 2026
Adriana
The hotel is beautifully decorated, very modern and cozy at the same time. The terrace on the lobby was one of my favorite spots at the hotel. The rooms are big and the beds are very comfortable. The staff is extremely nice and welcoming! Loved our stay at the Henrietta Hotel
Family
10/10
Exceptional
12 May 2026
Amelia
Keep returning because i love this hotel
10/10
Exceptional
19 Apr 2026
Maria Christabelle
Amazing hotel
6/10
Pleasant
18 Apr 2026
Emily
I loved this hotel until I got the bill and realized that there was an undisclosed charge somewhere between Hotels.com and Hotel Henrietta. I’m not sure who’s being shady here but I have two different invoices with different amounts, one from Hotels.com & one from the hotel, and both are less than what I was actually charged. And both entities are blaming the other for the discrepancy.
Bottom line, don’t book this hotel through a third party. If there’s a billing discrepancy you’ll never get it resolved. And I didn’t actually save any money booking through here, just gained a headache.
Also, it’s very difficult to get ahold of a person at the hotel. They apparently don’t look at emails and the front desk only answers the phone (the number for which isn’t the one listed on their website) when they feel like it.
10/10
Exceptional
13 Apr 2026
Judith
A well situated boutique hotel with a charming lobby and expresso coffee bar had unexpectedly closed its restaurant, which was a disappointment. The room rate for the weekend we stayed seemed excessive.
Family
10/10
Exceptional
06 Apr 2026
Ayana
This is my third time staying here and I truly never get tired of it. It’s tucked away in a quieter part of the city and is absolutely beautiful
6/10
Pleasant
29 Mar 2026
Vernessa
The property is beautifully designed and very posh, but unfortunately the window shades don’t block out the exterior lighting at night, and the street noise is quite overwhelming.
Self
10/10
Exceptional
28 Mar 2026
Alice
Staff was so friendly and helpful
Family_with_children
10/10
Exceptional
12 Mar 2026
Lisa
Amazing!
10/10
Exceptional
11 Mar 2026
Lisa
Everything was wonderful!
Business
8/10
Excellent
07 Mar 2026
Laura
Tv but no access. Just w ads need to watch news. Don’t have tv if it is not available to guest

Had reservations but person checking in in front of me not had to wait .20 mins when I could have been in my room staff should have checked me in then back to other guest
10/10
Exceptional
20 Jan 2026
Ayana
Have stayed here twice now and the rooms are truly excellent. The hotel itself is beautiful as well
Leisure Friends
10/10
Exceptional
09 Jan 2026
Selena
Very comfortable bed and upscale touches! Loved that the hotel is newly renovated but has unique style.
Leisure
10/10
Exceptional
07 Jan 2026
gamble
Would stay again!
8/10
Excellent
30 Dec 2025
Philip
No offer of the free breakfast. Bagel at cafe was room temp, no toasted option. GREAT latte.
Info at minifridge said gratis wine and bottled water. We drank the two bottles of water in the fridge and they were never replenished. Room and bed very clean and comfy and chic. Great water pressure in shower, but water temp would shift from cold to scalding to cold during shower.
Front desk and cafe staff very nice but not overly helpful with info re amenities etc.
Partner
10/10
Exceptional
05 Dec 2025
kathleen
Clean room. Friendly staff
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Jennifer
Amenities staff vibe everything was heaven
Business
10/10
Exceptional
05 Nov 2025
Nancee
Amazing room, beautiful comfortable bed, eclectic design. It is exceptional in the Garden District!
10/10
Exceptional
05 Nov 2025
Terricka
I loved this hotel and its location. The hotel itself is nice, quaint, definitely a chill vibe, and I will be staying here again. The room was clean, spacious, and the bed was comfortable. We were able to get on the streetcar to get to the French Market as well as walk to food places on Magazine Street. Look no further! This is where you want to be.
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Natiya
I am a local who decided to have a staycation in the city. I cannot say enough good things about this hotel. Very clean, modern with a very comfortable bed. I would stay here again. There was one hiccup with my bill that was quickly taken care of.
10/10
Exceptional
19 Oct 2025
Rebecca
We loved staying here
Leisure
8/10
Excellent
19 Oct 2025
Basil
The hotel is great the biggest problem is that the hotel has no regular TV in room. Only offers different computer options. Very bad if you don’t have different APPS. Also a huge problem for guests who don’t use APPs
10/10
Exceptional
18 Oct 2025
Allison
The Henrietta breakfast sandwich is DELICIOUS and they have wonderful cold brew coffee or a Pimm’s cup depending on how you want to start your day!
Leisure Friends
10/10
Exceptional
04 Oct 2025
Katie
Room was beautiful and bed was super comfy. Nice touch with LeLabo toiletries!
Business
10/10
Exceptional
25 Sep 2025
Patricia
Rooms were comfortable and immaculate. The staff was welcoming and helpful. We are happy to recommend it and would happily return if we have occasion to visit New Orleans again.
Friends_and_family Family
10/10
Exceptional
22 Sep 2025
Judith
Lovely stay; will return!
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
Laurie
Very nice staff. Classy rooms. Loved it
Leisure Partner
10/10
Exceptional
13 Sep 2025
Lisa
Love the Hotel. The staff is wonderful. The rooms are beautifully decorated. It’s in a convenient location. I will be returning’
Business
10/10
Exceptional
09 Sep 2025
Darrell
Staff was friendly, courteous, informative. Hotel was very nice and upscale. Easy access to dining and shopping. Family friendly neighborhoods close by. Historical venues nearby. Great experience. Definitely would recommend to others.
Business Self
10/10
Exceptional
07 Sep 2025
Kerrie

Perfection

Service was phenomenal! Room was 10 out of 10 and the view from our balcony was everything! We will most definitely be back
Partner
10/10
Exceptional
07 Sep 2025
Sheree

Great boutique hotel

Easy check in and parking. Friendly service.
We love the location and the balcony that looks out onto st Charles street. Very close to all the uptown restaurants and stores
Partner
10/10
Exceptional
13 Aug 2025
Stephanie
Gorgeous property, room was spacious, well-decorated, and had lots of amenities, wonderful bar/breakfast in lobby.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Jane
Beautiful decor amazing staff
Leisure
10/10
Exceptional
12 Aug 2025
Amelia
What a lovely stay. Clean rooms, great staff.
8/10
Excellent
27 Jul 2025
Derek
Great property and staff. Expedia explicitly states that all rooms have balconies but this is not true. We booked a room specifically for the balcony on our 25th Anniversary and received a room without a balcony as the hotel did not have one for us.
Leisure Family
10/10
Exceptional
22 Jul 2025
Aimee
The hotel staff were very attentive and personable. The hotel was beautiful with an eclectic touch. Our room was an oasis: the bed was so comfortable I wanted to bring it home! We loved the stylish but comfortable couch and the room amenities such as the fridge, beautiful and comfortable linens, and the spa-like shower. We will definitely recommend this hotel and hope to stay again. The hotel is located in a great location to walk around the Garden district and go shopping on Magazjne with many restaurants and bars close.
Leisure Partner
8/10
Excellent
21 Jul 2025
Cristiana
Beautifully appointed and clean, however rooms could have used a door to the bathroom area and a coffee machine.
Leisure Family
10/10
Exceptional
11 Jul 2025
Han-Jung
This is truly a great hotel and I would highly recommend it! The entire place has a beautiful vintage vibe, and it looks just like the photos.

Check-in was simple and quick. nothing particularly fancy, but very efficient. There are a few on-site parking spots, but there’s also plenty of street parking nearby, and the best part is that it’s free on weekends!

The area feels safe overall, and there’s a streetcar stop right across the street. We parked at the hotel and took the streetcar to the French Quarter, which saved us the hassle of looking for parking there.

After checking in, we went up to our floor. There aren’t many rooms on each level, which made it feel quiet and private. We booked a room with two beds, and it was very spacious and clean. Everything was well-prepared！the amenities were complete, and to our surprise, they even provided slippers, bathrobes, and an umbrella (which really came in handy because the weather in New Orleans can be unpredictable). They also offered a welcome drink to guests, which was delicious! If you need any additional amenities, the hotel staff are happy to help.

This hotel truly exceeded my expectations. I loved it so much and would absolutely stay here again next time I visit!
Leisure Friends
10/10
Exceptional
06 Jul 2025
brandee
We loved this hotel so much, it’s off the beaten path but a quick drive to the French Quarter.
It was quiet, clean, and very nice.
When we come back to New Orleans we will be staying here.
Leisure Family
10/10
Exceptional
06 Jul 2025
James
Great service, ambience, location. Terrace is fantastic. Great mocha and service
Friends_and_family Family
10/10
Exceptional
04 May 2025
Verified traveler
Very nice hotel. Pretty expensive but really nice and you truly get what you pay for. Close to everything but quiet and clean. Also slept good!
Leisure Family_with_children
10/10
Exceptional
29 Apr 2025
Elizabeth
Great
Fresh
Hotel
Staff was outstanding
A rarity at
N O hotels
10/10
Exceptional
16 Apr 2025
Tiffany
Even glass bottles of water were free loved it
Business_and_leisure
10/10
Exceptional
16 Apr 2025
susan
Stay if you can. It’s great.
8/10
Excellent
16 Apr 2025
Verified traveler

Very cute but don’t expect hospitality.

Staff is not welcoming or friendly. I was berated by the front desk staff for not knowing how to open the front lobby door once it was locked at night. It’s hard to tell if the front desk is a reception or coffee bar. Nobody seems happy to work there. Wrote to corporate about it and they never responded. It’s onviojs the bad attitude comes from the top. These people could learn a thing or two about hospitality.
The property was nice and parking was easy if they have enough spots.
Friends_and_family Family
10/10
Exceptional
07 Apr 2025
Patrick D
Loved it all. Not much parking. Great onsite staff and bar and even better bar next door
Leisure Family
8/10
Excellent
02 Apr 2025
Elizabeth
This was a nice hotel with a patio overlooking the street. The staff seemed a little nonchalant but overall we enjoyed our stay.
Leisure Family
10/10
Exceptional
30 Mar 2025
stephen
Good stay
Business Family
10/10
Exceptional
24 Mar 2025
Patricia

Highly recommend!

Hotel Henrietta is a lovely, comfortable, quiet hotel. Our suite was spacious and bright. The hotel staff are excellent and the breakfast fare- fresh, hand-made bagels with wonderful toppings brought us downstairs every morning!
Partner
10/10
Exceptional
18 Mar 2025
Leonard

Interesting hotel

Staff was very courteous and helpful
Partner
10/10
Exceptional
18 Mar 2025
Verified traveler

St. Charles Chique

Beautiful boutique hotel. Stylish & comfortable rooms. Our preferred area of the Crescent City to stay…easy access to the Quarter, but we like the neighborhood, architecture & vibe in this area. We’ll be back.
Partner
10/10
Exceptional
14 Mar 2025
Lynda
Worth the splurge!
Leisure Self
10/10
Exceptional
14 Feb 2025
Mindy
Super cute decor in lobby and rooms. Firepits on patio are a nice bonus. Clean and nice extras like free bottled water and a free drink from the bar. Great staff.
Leisure Friends
10/10
Exceptional
02 Feb 2025
Verified traveler
Great location and design. Love the lobby. Service was just ok.
Partner
8/10
Excellent
27 Jan 2025
Mary Walker
What I loved: The decor in the lobby and rooms was the ultimate highlight of this property; what a beautiful chic updated clean experience. The cafe and fancy bagels were also 5star. The uptown location on St Charles Avenue and on the street car line was also incredible.

What I didn’t like: the TV location in my room was not visible from the bed without craning my neck. Personally I don’t love logging into my personal accounts for streaming services at hotels and that was the only option. My experience with the front desk ladies was polarizing; one was perfectly kind and informative and the other was dismissive, your typical GenZ worker. Street parking in the area is confusing and no one at the hotel could explain how to street park or pay the meters during the day/night.
Leisure Self
10/10
Exceptional
27 Jan 2025
Karen
We are in NOLA quite a bit and it was the first time staying at this hotel. Perfect location for a Garden District/ Uptown trip. Very walkable to my fav spots like the Columns, Atchafalaya and Magazine restaurants. The rooms were beautiful and spacious.
Leisure Family
10/10
Exceptional
17 Jan 2025
Rachael

Definitely Recommend

This hotel is a wonderful addition to the Uptown area. We are in town often, will definitely return & recommend.
Friends_and_family Family
10/10
Exceptional
12 Jan 2025
Lee
Great location, very quiet and comfortable rooms with great showers. Yummy coffee shop in the lobby, wonderful chai.
Business_and_leisure Partner
10/10
Exceptional
07 Jan 2025
Torrie
Great stay!
Leisure Family_with_children
8/10
Excellent
06 Jan 2025
Verified traveler

Beautiful hotel with a slight inconvenience

The hotel is beautiful and well maintained.
The only issue was the lack of internal sound proofing. We were able to hear everything coming from our neighbours's room, which was unfortunate. Also, the choice of hardwood floors, although beautiful, let's you hear every step the upstairs rooms occupants make. Overall a wonderful stay, do recommend!
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
joseph
Beautiful boutique hotel. Staff were super friendly and the room was bigger than expected.
Leisure Partner
8/10
Excellent
06 Jan 2025
Anthony

Great Garden District hotel

Great hotel in the Garden District, very good service from the staff.
Self
10/10
Exceptional
05 Jan 2025
Tracey

Modern lux

Perfect
Stay here if you love beautiful modern design and comfort
Partner
10/10
Exceptional
02 Jan 2025
Michael
Property is great for being in the Garden District and a great choice other than the Hampton down the street. Hotel is right in front of the trolly line. Parking in the parking area is tight, and off a one way street, but there is generally plenty of parking during the evenings along St. Charles opposite side of the street.

Hotel is a great little trendy gem - clean, great location.
Business Self
10/10
Exceptional
02 Jan 2025
Carl
Room wasn’t ready until 1-1/2 hrs after stated check-in time, which wasn’t pleasant after a long trip, but the staff and room were excellent in all other respects. I would stay here again.
Leisure Family
10/10
Exceptional
01 Jan 2025
Ayana
The property was gorgeous. Really loved it but unfortunately the staff did not match the ambience. They didn't seem to be informed about resolving serious issues (for example we had an issue closing a door and the front desk staff member sent house keeping instead of maintenance). We ended up having to pull the door with all our might for it to lock which was odd. Also when I approached the desk to grab a dental kit the front desk staff greeted me with \"Checking out?\" No good morning or how may I help you. Overall staff was really disappointing.
Leisure Family
10/10
Exceptional
26 Dec 2024
Verified traveler

Great Hotel in New Orleans

Enjoyed our stay. From the time we arrived until we left, we were taken care of. The place was clean, the bed was comfortable and the location of the Hotel is great. Easy to get around. Highly recommend it.
Friends_and_family Family
10/10
Exceptional
22 Dec 2024
John
Quaint and beautiful property representative of the historic nature of New Orleans with the 21st century in mind.
Leisure Friends
10/10
Exceptional
21 Dec 2024
Lynda

Best hotel!

Very clean and stylish rooms! Will definitely come back
Partner
4/10
Poor
16 Dec 2024
Verified traveler
We were told parking was free; it cost $35 per night. No coffee in the room, had to get up, get dressed, go down stairs and buy a cup for $3.50 — ridiculous! The room thermostat required a maintenance person to come to the room to set it — terrible, you have to turn it off to adjust the temp then turn it back on — Crazy. The TV only works if you have a appleTV passcode. When I complained after the first night they let us know the staff could turn it on, but still no local stations. The couch and chair were extremely uncomfortable and the uneven tiles in the bathroom seemed dangerous. Don’t go here if you want to be treated like a person instead of a wallet.
10/10
Exceptional
16 Dec 2024
Lauren

One of the best hotels I've ever stayed at

Great service, amenities, and beautiful hotel. The room was spacious and well laid out
10/10
Exceptional
16 Dec 2024
Brian
Very clean, helpful staff. Amazing coffee
Leisure Partner
8/10
Excellent
15 Dec 2024
Monica

Love the stay.

Stay was great love the hotel. Staff was great! Only concern is the small bottles of water. Wish they offered bigger ones.
Partner
10/10
Exceptional
15 Dec 2024
gail
Accomodations were outstanding. Room was well furnished. Linens, bedding and towels were exceptional. Staff was friendly and helpful and efficient. Definitely recommend this property.
Leisure Partner
10/10
Exceptional
09 Dec 2024
Sean
Great place
Partner
10/10
Exceptional
09 Dec 2024
Jenna
We loved our stay here. It was quiet, cozy and quaint. The staff were very nice, and the rooms were clean and spacious. The coffee was excellent. We will definitely be back!
Leisure Family_with_children
10/10
Exceptional
06 Dec 2024
Emily

Such a great stay

The Henrietta rooms are comfortable and spacious - it was great for our small family. We love the lobby and breakfast options, I would recommend this spot to anyone coming to NOLA or looking for a staycation
Business Family
10/10
Exceptional
29 Nov 2024
Heidi
Lovely hotel. Very relaxing and cozy, but quite upscale. Simplicity of check was a plus. Service was great.
Leisure Family
10/10
Exceptional
25 Nov 2024
Michelle
Great vibe Easy for us when my family member has surgery at Touro. I would stay here anyway for fun!
Business_and_leisure Family
8/10
Excellent
21 Nov 2024
Zoe

Lovely hotel, poor check in experience

We stayed for 3 nights on vacation and loved the hotel. Brand new, tastefully decorated, big room and comfy bed, great shower. Location was perfect for us - near the lovely Garden District and great shops and restaurants on Magazine Street, and the St Charles Ave streetcar stops right outside, to go into downtown/french quarter in about 25 minutes. However the experience was let down by the check in - we arrived at night in heavy rain after a long journey, and also weren't sure where we could park. The receptionist was on another call so we waited for about 5 minutes with no acknowledgement and then we received a very functional check in, with no information about the hotel, parking, etc, so we had to push to get required information. Next morning we got a much more friendly greeting from a different receptionist, so I think we were unlucky. I'd stay here again, and recommend the hotel to others, but the owners could do with sorting out the quality of the welcome so it matches the hotel.
Partner

Location & surroundings

Hotel Henrietta
3500 Saint Charles Avenue, New Orleans, United States

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Hotel Henrietta

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