Name: Club Wyndham Avenue Plaza
Address: 2111 Saint Charles Avenue, New Orleans, 70130, US

8/10

Excellent

06 Jul 2026

Mary

Very clean and safe feeling. Absolutely loved the roof top. The neighborhood outside the front doors was kind of stressful and uneasy.

Friends_and_family Friends

4/10

Poor

03 Jul 2026

Islah

They force you to wear these bracelets when you check in and are very aggressive about it. The fire alarm in my room made a crackly static noise all night.

Friends

10/10

Exceptional

19 May 2026

Theresa

We are actually Wyndham Access Timeshare owners and needed to add on to our stay. We love this property as our child went to a nearby university and have stayed several times. We love the location; the rooms are always clean and well taken care of. Staff is friendly. My only comment is that SMOKING and VAPING should be enforced by the pool. There are signs there, however guests were puffing away on their vapes in the pool. Staff did walk by and said nothing. Lastly, staff is always helpful. We just stay away from the Concierge and Sales Staff because they are rude and annoying. Otherwise, we love this property!!

Family

10/10

Exceptional

03 May 2026

Joseph

Wonderful employees.

Self

10/10

Exceptional

01 May 2026

Jack

This is a hidden treasure. Rooms are small apartments with bedroom and combined living room and kitchenette. Street car out the front door

10/10

Exceptional

14 Apr 2026

Clifton

Everything was top-notch

Partner

10/10

Exceptional

07 Apr 2026

Vilmarie

Excellent

6/10

Pleasant

04 Apr 2026

Nancy E

Bed was not a king

Partner

8/10

Excellent

23 Mar 2026

Maria Guadalupe

Room was clean, staff was noce and friendly, they have valet parking. Rooms very close to each other you can hear your neighbor talk. Fridge very noisy, elevators very small. Great location overall .

Family_with_children

10/10

Exceptional

16 Mar 2026

Victoria

We loved it! Easy access to green tram stop. Very friendly staff. Clean. Full kitchen was SO nice. Felt safe.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Jose

Fastest check in process I've had on any of my visits in New Orleans. Cleans rooms. Staff that is the most helpful I've experienced in NOLA. Outdoor pool was clean! Hot tub was hot and best of all the jets actually worked! Valet was literally the quickest.

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Chris

Older building but close to the streetcar line. Nice staff.

Family

6/10

Pleasant

10 Mar 2026

Steven

Nice room (spacious two-room suite). Small, but nice, bathroom. The hotel is somewhat dated and slightly musty. The lobby is somewhat chaotic. It was hard to understanding the information from the nice man who checked us in. The A/C in our suite was excessively loud and didn't seem to turn off when it should without raising the temp in the middle of the night. Our stay was acceptable, but would look for better next time.

8/10

Excellent

04 Mar 2026

Missie

It was fine

10/10

Exceptional

14 Feb 2026

Tracy

Great hotel

Leisure Family

10/10

Exceptional

04 Feb 2026

Luann

We have stayed here a few times and love it, It is clean, the people are friendly & very helpful and it is right across the street from the St Charles Streetcar line.

Leisure Family

10/10

Exceptional

21 Jan 2026

Jennifer

Cleanliness, friendliness of staff, amenities.

Leisure Family

10/10

Exceptional

03 Jan 2026

Thomas

Good

10/10

Exceptional

23 Dec 2025

Maricella

It was an excellent area . The rooms were clean ,the staff was great.

10/10

Exceptional

25 Nov 2025

Marcia

Very nice rooms with kitchen amenities. The courtyard and pool areas are great for relaxing outdoors and the business services room has a nice couch and TV for watching sports. The proximity to the street car and the walking in the Garden District make this a really nice place to stay in New Orleans.

Leisure Family

6/10

Pleasant

28 Sep 2025

Gina

My stay at Club Wyndam Avenue Plaza, New Orleans was okay overall, but there were several issues that affected my experience. The staff from Club Wyndham pressured me multiple times to attend a 3-hour seminar, despite my clear refusal. They continued calling my room and cell phone multiple times, which felt intrusive and pushy.

When I first entered the room, I discovered the toilet was stopped up. Maintenance took around 35-45 minutes to arrive and had to make two trips into my room, running an auger to clear the blockage. The technician was polite, but this delay prevented me from showering and attending my evening commitments, which was the reason I was in New Orleans- Business training & networking.

Throughout the clogged toilet situation, I was also called three times by hotel staff, pressing me to come downstairsspeak with them & schedule for a seminar. I explained I was dealing with issues in my room and that I was not interested but they remained robotic and persistent, calling me twice more on my cell phone two days later. No room cleaning service was provided during my stay.

Parking was another inconvenience—either on the street or paying daily fees, which was not clearly advertised and felt misleading. Additionally, no one offered assistance with luggage or opened doors, making the experience less welcoming.

Given these inconveniences, I believe some form of compensation would be appropriate to buffer the discomfort I endured during my stay.

Business Self

6/10

Pleasant

13 Aug 2025

Donald

Wherever they are parking the cars. This white liquid dripped on my car damaged the paint and tint on car and my back window.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Alexa

The pool! And club smoke.

Business_and_leisure Family

6/10

Pleasant

21 Jul 2025

Aaron

3/10 Staff Needs More Training

It was not the worst but not good, either.

3/10

The front desk people charged me ten times what a normal hotel charges for incidentals that they held for over a week, which was unexpected, the amount was unreasonable and the length of the hold was unnecessary.

Then they wanted to charge me a stupid amount for parking when we could easily just park on the street around the hotel for free. If it was Mardi Gras or some big event was going on then it would have been understandable but nope. Parking was freely available. It made me lose trust in the staff because it seemed they were just trying to scam me out of as much money as possible, I didn't even want to ask them for food recommendations.

And the bathroom was microscopic.

Finally, it wasn't all bad. The accommodations were generally sufficient. The room was clean and was well-stocked with amenities. It had dishes, a dishwasher, a REAL coffeemaker and even the coffee was delicious. Bed was comfy and the table was big enough two or more to sit and eat at, unlike some of the tiny tables at some hotels I've been to.

10/10

Exceptional

26 Jun 2025

Star

It was very nice! We really enjoyed our stay of 3 nights. It was clean, beds comfy, great shower, loved the ability to stream my apps, and the staff was awesome!

Leisure Family

6/10

Pleasant

07 Jun 2025

Alan

I made a mistake booking as this is a resort hotel that is focused on time share. As a business traveller it was a poor choice. The hotel staff were pleasant but it was very dated and needs a refurb. Pool area was ok but the pool was very small. Gym was being refurbished which was also disappointing.

Business

10/10

Exceptional

27 May 2025

Sally

Great diy laundry and tram car stop just outside

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Erin

Clean, quiet, good location, amenities, affordable

I loved this place. A little studio apt with everything you might need. Also pool and hot tub and courtyard out back. It was very quiet at nighttime. I was nervous because I had read reviews about trying to be sold on a timeshare. The concierge did try to convince me to go at check in but when I said “I’ll let you know”, she did not bother me about it the rest of the trip. Therefore, zero issues with that. Just say I’ll get back to you immeditately instead of signing up for a pitch session then trying to cancel later.
Fully stocked kitchen with everything you could imagine.
Super convenient, gorgeous location in garden district. Trolley and buses right outside but you could not hear them from the rooms. About 45 min walk to French quarter.
Loved it and would stay again

Self

8/10

Excellent

13 Apr 2025

Vickie

It was a good experience & enjoyed the location & being able to walk to good places to eat. We felt very safe & would recommend this hotel.

Leisure Family

10/10

Exceptional

07 Apr 2025

Barbara

Great people working there

Leisure Self

10/10

Exceptional

18 Mar 2025

Deepa

the asst supervisor Kelly was very efficient and extremely helpful.

Leisure Family

10/10

Exceptional

13 Feb 2025

Darryl

Good location

Leisure Friends

10/10

Exceptional

25 Jan 2025

Robin

The front desk went above and beyond to help me with my Expedia reservation.

Business Self

10/10

Exceptional

20 Jan 2025

Tina

Outstanding service and location

Leisure Friends

10/10

Exceptional

20 Jan 2025

Christopher

Great property. Staff friendly and safe neighborhood

Leisure Self

4/10

Poor

05 Jan 2025

Verified traveler

Find a better place!

The hotel is in serious need of updating. Great for the 1950s. Everything is very tired looking. The CONSTANT effort to sell time share units in spite of being told NO many times, was just so annoying.

Business

10/10

Exceptional

28 Oct 2024

David

Great location had a blast

Friends_and_family Family

8/10

Excellent

23 Oct 2024

glenn

Location and pool.

Will be happier next time when elevators work (hopefully) and fitness center is back open (hopefully too).

Leisure Family

2/10

Poor

17 Aug 2024

Rozita

The hotel is very old and abandoned.

10/10

Exceptional

15 Aug 2024

Ramon

Everything excellent

Leisure Family

10/10

Exceptional

18 Jul 2024

Yvette

We had a great stay at the Avenue. The Wyndham offerings afforded us free parking which was great. We love staying at a Wyndham property.

Partner

10/10

Exceptional

14 Jul 2024

Shirley

It was great! My only dislike was not knowing about the valet parking and the $250 security deposit

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Verified traveler

Room was very clean and comfortable. I traveled alone but had a room for 4 people. Unfortunately there was a large table with bench that blocked access to my window. Otherwise everyone was awesome. Location was perfect!

Friends_and_family Friends

10/10

Exceptional

28 Jun 2024

Brenda

Great accomodations and very friendly staff. Streetcar was very convenient for getting to the French Quarter and delicious food options.

10/10

Exceptional

18 May 2024

maria

Extremely clean - Dailey housekeeping- great location - 24-7 doorman

Leisure Friends

10/10

Exceptional

06 May 2024

Edward

Safe and quiet.

10/10

Exceptional

14 Apr 2024

Keith

Always have a great stay at this property. A little older property but well maintained and recently updated. On site steakhouse is excellent. Streetcar line steps from the door making getting around very easy. We do not use much of the on site amenities but location is awesome. Many other excellent restaurants nearby or a streetcar ride away.

Leisure

10/10

Exceptional

08 Apr 2024

Verified traveler

Excellent location.

Partner

10/10

Exceptional

07 Apr 2024

Monica

Excellent home base in New Orleans

This was a very good hotel for us. Great location with a trolley car stop right in front. We took the trolley to the French Quarter several times during our 3-night stay. They offer valet parking for $50/day, but I just parked for free on the street behind the hotel. Our room had 2 queen beds plus a full kitchen. It would be great for an extended stay. The bathroom was recently remodeled. I enjoyed the outdoor pool and jacuzzi - it’s in a lush courtyard which was quite pretty.

Only downsides to the place was that the “concierge” tries to pitch you into buying a timeshare. But if you get past that, it’s an excellent choice for a stay in New Orleans.

Friends_and_family Family

10/10

Exceptional

05 Apr 2024

Verified traveler

Club Wyndham

Everything was really nice. Our room was spacious and the bed was very comfortable. My only complaint is the cost of parking.

Partner

10/10

Exceptional

05 Apr 2024

Aubrey

Enjoyed my stay

Leisure Family

8/10

Excellent

02 Apr 2024

Linda

Walls are too thin & there was a lotnof npise in the halls.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Andrew

Amazing people at the desk :)
Would definitely stay there again

Leisure Family

10/10

Exceptional

25 Mar 2024

Stephen

It had a nice hot tub and the swimming pool was heated to a nice warm temperature. Rooms had a kitchenette which we used occasionally that was well equipped with dishes and necessities.

10/10

Exceptional

24 Mar 2024

Brenda

Lovely place

The hotel room met every need. I enjoyed having a kitchenette and it was very clean. Only negative thing I experienced is how close the toilet was to the vanity. Not much room.

Friends_and_family Family

10/10

Exceptional

24 Mar 2024

Verified traveler

Great place to stay! Centrally located uptown within walking distance of various shops and restaurants.

Partner

8/10

Excellent

20 Mar 2024

Francis

The place was clean, but the reception was not impressive. They wanted reservation fee of USD 250 to be in my credit or debit card, which was not there. I spend an hour moving around the area sorting without being booked , despite the fact that I had cash with me. Imagine you are new in an area and asking people around for locations. Until I bought debit card from the supermarket, then I was then checked in. The transport taxis are also not readily available. You have to wait for a while to arrive.

Business Self

10/10

Exceptional

15 Mar 2024

Nick

Would stay again.

Great room! Very clean. Bathroom was a bit small for my 6’4” husband , but had everything we needed. The pull out sofa was new and actually comfortable. Older building but nicely redone. Great for families. Front desk was very nice and welcoming. At night doormen checked for Hotel wristbands, which I appreciated because they didn’t just let anyone in from street. Second time we stayed here would absolutely stay here again and highly recommend.

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

Jerry

Streetcar stop in from of property was very good due to the weather.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Yvonne

Excellent choice

Club Wyndham was a good choice for our recent business trip. Street car stops right in front of hotel. 1.5 miles from the convention center. Many good restaurants around. Straight ride on the street car takes you to Canal Street and Bourbon Street. Hotel is upgraded nicely. Rooms are very spacious and has a fully stocked kitchen .
Front desk staff was very personable and pleasant. We would stay again.

Business Partner

6/10

Pleasant

14 Feb 2024

Valerie

Great location for Mardi Gras

Leisure Family_with_children

8/10

Excellent

16 Jan 2024

Ethan

Good

10/10

Exceptional

07 Jan 2024

Haley

Parking is free behind the building. But valet is required otherwise. Security is tight and nice to have. Local shops all delish. They do try to sell you on a timeshare but easy avoidable by constantly saying no.

Leisure Friends

10/10

Exceptional

07 Jan 2024

Kimberly

Happy New Year!

The family met to ring in the New Year. The hotel was conveniently located to public transportation and walking to major attractions. Places to eat were plentiful as well.

Friends_and_family Family

10/10

Exceptional

15 Dec 2023

Myles

Overall solid stay. Would stay again and location is not bad for being outside the French Quarter.

10/10

Exceptional

10 Dec 2023

mary katherine

It was a great stay. Very nice and clean all around!

Business_and_leisure Partner

4/10

Poor

04 Dec 2023

S A

Stay somewhere else

This was our first and last stay at this hotel. Main problems: (1) Hotel staff woke us up on our last day 2 full hours before the 10:00 checkout time with 2 phone calls and banging on the door in an effort to push us out of the room early. Until now, I had never experienced such a thing at any hotel. (2) Bathroom is very small. (3) Valet parking was very slow at check-in and checkout.

Partner

10/10

Exceptional

26 Nov 2023

Dominic

The staff was very friendly and accommodating.

Leisure Family

6/10

Pleasant

13 Nov 2023

Alaina

The hotel was very clean and cozy, but the whole stay they didn't have wifi.

Friends_and_family Family

2/10

Poor

07 Nov 2023

Serena

Wyndham Lies. It's a scam.

Don't stay at this hotel unless you want a hard sell for their timeshare (although they don't call it that) business FROM THE MOMENT YOU CHECK IN . They will lie to you about the terms of the \"ownership\" product, schedule the presentation at an offsite location so that you can only return to hotel via their transportation, and LIE, LIE, LIE to you the entire time. Don't stay at this or ANY Wyndham hotel.

Friends_and_family Friends

8/10

Excellent

16 Oct 2023

Corinne

Great stay and location

They want 90 mins of your time for a “night out on them” ($100 Visa card).
Parking is $45-50/night which is typical for NOLA, but there is plenty of FREE street parking right behind the hotel. Our car was there for 3 nights and no issues (damage or tickets).
The room was great (fridge, small dishwasher, sink, etc.), table, couch and a few chairs, and a separate bedroom (comfy bed).
We didn’t check out the courtyard, gym or pool.
Great location on the St Charles street car line.

Partner

10/10

Exceptional

24 Sep 2023

Verified traveler

Can’t wait to go back

Pour stay was absolutely amazing! We had some family in the hospital, and it was perfect location. The trolly (train) was perfect for getting around to places, we will be back again to stay at this location, employees were amazing and very very accommodating.

Friends_and_family Family

4/10

Poor

05 Jul 2023

Verified traveler

Unbelievable and not in a good way

So it begins with us being ambushed at check in with going to a sales pitch for Club Wyndham. We didn't realize that this was not a hotel in the classic sense. We inevitably agreed. More to get away to our rooms than anything. The rooms were newly renovated, spacious and very nice and so was the staff. However, the building almost in its entirety was being renovated. Amenities weren't available. There were construction workers everywhere. I often felt uncomfortable when I was walking alone in the hall. But the worst part, we were only there for 2 nights. The 2nd evening we were out and I noticed the hotel had called me several times. When I returned the call I was told that the fire marshall had deemed the floor we were on uninhabitable, we were forced to pack up all of our belongings and move to a lower floor. We paid for suites and were moved to regular rooms without any offer of compensation. I would not return there. They were not ready for operation as the building was a construction site of renovating. Before you book there you should call to make sure that all renovations have been completed. It was a fiasco. And parking is $52 a night!

Friends_and_family Family

10/10

Exceptional

22 Feb 2023

Heidi

Visited during this craziest time of the year, Mardi Gras, the staff was so friendly and helpful. They managed the crowds safely and kindly.

Leisure Family

8/10

Excellent

15 Feb 2023

Verified traveler

The property is closing 2/27 for renovations so much of what I say may be outdated soon.

Generally, we're very pleased with the experience. The balcony overlooking St. Charles was an unexpected, pleasant surprise.

The interior lighting looks/feels very institutional - they favor lighting on the blue end of the spectrum. The dish TV performed poorly and the wifi couldn't handle the load of a full hotel.

The staff was friendly and very helpful.

We'd go back.

Leisure Partner

2/10

Poor

11 Feb 2023

Kris

Don’t stay here

Leisure Self

6/10

Pleasant

11 Feb 2023

Mary

I had requested a late check out and it wasn't documented. They called and asked us to hurry out and didn't give us but 5 minutes to gather all our luggage and get out. No one apologized for the error.

Leisure Family

10/10

Exceptional

01 Feb 2023

Canes

This was a great place to stay. Very convenient.

Friends_and_family Family

10/10

Exceptional

28 Jan 2023

Kasean

Nice. Area no more than 10 from everything

Leisure Partner

10/10

Exceptional

16 Jan 2023

Susan

Comforts of home

Very clean and wonderful areas indoors and out for gathering. Comfy beds. Shower was tight. Great kitchen with dishwasher and well stocked with basics.

Friends_and_family Family

8/10

Excellent

11 Jan 2023

Tyrone

I don’t like back tent smoke room no view see outside. I like smoke front outside. I can see view to see people and buildings

Friends_and_family Friends

10/10

Exceptional

10 Jan 2023

Donovan

Great place!

Friends_and_family Friends

4/10

Poor

06 Jan 2023

SEAN

This hotel is not recommended, when I was booking it, it shows parking included. This is a trick, actually they charge valet parking $30 each day but they won't tell you before you book it. There is no room service, they won't clean your sheet, not replace the trash bag, they only provide you the trash bags and you have to replace by yourself. Everyday when you plan to pickup your car, the response is very slow, and if you have any question want to communicate with the front desk, their response is always \"we don't know, you have to wait for the valet parking parking guy.\" even I told them my flight could be late and please do me a favor, their response is still there is nothing to do with us. So when you plan to book them, please be careful. highly not recommend.

Leisure Family

4/10

Poor

30 Dec 2022

Penny

The location was good. #1Wasn't notified about pool and hot tub out of service until the day before our arrival. The hot tub and pool was a critical reason for us staying at this
location #3 our room was dirty the carpet was sticky. the place was so dusty I have pictures. Our first day No hot water I asked for extra blankets never came . We were told there was no cleaning staff had to request towels daily and Tp when needed. Oh and freezer doesn't work

Leisure Partner

8/10

Excellent

29 Dec 2022

Richard

Overall nice stay. Friendly staff and good location. Short streetcar ride to French Quarter, right next to garden district. Negatives are there was a sewer smell on our floor and room and the hot water ran out one day.

Leisure Family

8/10

Excellent

28 Dec 2022

Phillip

Well situated - on the St Charles trolley line and the E edge of the Garden District - between walkable boutiques and restaurants and the Quarter/Rue Bourbon night life.
Our room was on the 3rd floor and faced the trolley line, so we had trolley noise, but it wasn't bad (more like a light bus than a freight train).
The neighborhood is transitioning. Just to the N or E and you'll see run-down buildings, a lot of demo / urban renewal construction, and homeless people on the streets (~6 blocks E are mass homeless tent encampments under the MS river bridge - most visitors would NOT choose to walk through). To the S & W you're in the Garden District with posh homes and boutiques.
We parked the minivan on the street rather than pay $30 per night - easy to find spaces within a block and saw no car theft / busted windows around the Wyndham.
The rooms were very nice. Could use outlets near the bed for charging phones, etc...
Lobby staff were very friendly and helpful. We DID get the time-share pitch on the way in (the \"free gift\" is a few copied pages of local recommendations) and they followed up by calling my cell phone the next day, but they DID stop when I told them No, the pitch was soft and short, and they weren't jerks about it.
The pool and hot tub were under construction, so they weren't available. We had planned to hit the hot tub, but NOLA experienced freezing weather (!!) for much of our visit, so it seems doubtful we would have used either.
I would stay here again.

Leisure Family

10/10

Exceptional

26 Dec 2022

Cheryl

The staff, from lobby to housekeeping, was wonderful. The outdoor areas were wonderful for sitting and reading or enjoying time with family. Even the pull out sofa bed had the most comfortable mattress.

Leisure Family

10/10

Exceptional

22 Dec 2022

Christopher

I’ve stayed at other hotels in New Orleans. This was by far the nicest that I was treated. Also, it was the cleanest. A lot of little things we’re not broken like in other New Orleans hotels.

Leisure Self

8/10

Excellent

20 Dec 2022

Wendy

Nice stay

The stay was great. The only complaint is that the walls of the room are very thin and you can hear every sound outside of the room.

Friends_and_family Family

2/10

Poor

13 Dec 2022

Jeffrey

Noisy AC in room. Pool, hot tub closed, clogged bathroom sink, high pressure time-share sales pitch was mandatory and I was not made aware at time of booking. AVOID

Leisure Self

8/10

Excellent

02 Dec 2022

Fernando

Very nice hotel. Still on COVID 19 precaution mode. Surprised with the valet and parking fee.

Leisure Family

8/10

Excellent

18 Nov 2022

James

Our experience with the location and amenities was fantastic! I would have liked being able to park my own car and do it for free though - that expense was nearly half of the entire bill!

Friends_and_family Family

6/10

Pleasant

17 Nov 2022

Guy

I was disappointed as the room was not \"done\" during my stay. I ran out of shampoo the first time that I showered...

Business Self

10/10

Exceptional

13 Nov 2022

Ulrike

great location

Business Self

8/10

Excellent

08 Nov 2022

Keland

Everything was good and staff was pleasant

Leisure Self

10/10

Exceptional

03 Nov 2022

Sherry

Located in the GArden District, neighborhood is beautiful

Leisure Family

8/10

Excellent

29 Oct 2022

John

Need some upgrades like bath room and elevators.

Leisure Family

4/10

Poor

28 Oct 2022

William

When I arrived, the rooms weren't ready, and it was at least an hour past the check in time. We were told that it would be about an hour before the rooms would be ready. When we went to the rooms each room had one bed and there were 4 adults. I was told that I needed to specify at the time of checking in, how many beds were required. When I made the reservation it weas clearly for 2 adults in each room and 2 beds were reserved. The check in person said that they don't get that information when the reservation is made. They quickly remedied the situation, but they need to get the full information from the reservation.

Leisure Family

8/10

Excellent

26 Oct 2022

Laurie

Nice location

Our stay was very nice. I have two issues with the hotel.
1. The concierge was making us reservations for a ghost tour which was never done for us.
2. There is no place in the shower to place soap or shampoo or anything else.

Friends_and_family Family

10/10

Exceptional

13 Oct 2022

Angela

I loved that it had alot of seperate seating especially for smokers

Leisure Family