Comfort Suites Sawgrass

United States , Fort Lauderdale - Hollywood Area - FL
TAMARAC, 8301-A W. Commercial Blvd
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100 reviews shown

4/10

Poor

26 Mar 2026

andrea

Hotel needs upgrading

Partner

2/10

Poor

24 Mar 2026

Tara

Never get deposit

2/10

Poor

24 Mar 2026

Oprah

I recently stayed at Comfort Suites and unfortunately, my experience did not match the expectations set by the main floor. The lobby area was very clean and had a pleasant smell, which gave us the impression that the rest of the property would be the same — but that was not the case. The hallway on the second floor had a strong, humid, musty odor that was very unpleasant. When we entered our room, things only got worse. The pull-out couch was completely unusable — the corner of it had multiple stains and visible mold. The loveseat was also in poor condition, with threads coming out and visible dirt. We didn’t feel comfortable sitting on it without covering it first. The room itself was very basic, but due to the condition of the furniture, I didn’t feel comfortable even using the bedding. I ended up putting a t-shirt over the pillows just to feel at ease. We even went out to buy cleaning supplies ourselves because of how uncomfortable we felt. The bathroom was by far the worst part. The ceiling had visible mold, which was extremely concerning. We were in and out frequently, so it didn’t make sense at the time to go through the hassle of switching rooms, but we did inform the front desk about the hallway odor. They offered to spray, which they did, but it didn’t resolve the overall issue. Due to spring break timing, the price was very high, and it was absolutely not worth what we paid. For a property rated 7.5/10, this was very surprising

Family_with_children

10/10

Exceptional

23 Mar 2026

Celena

Excellent stay i never have a problem the staffs are very much helpful love it

Self

2/10

Poor

20 Mar 2026

Jason

Our first room was covered in mold, the hallway and room smelled strong of cigarettes and mold, and the room looked nothing like in the pictures. I talked to front desk and she seemed to have no knowledge of the addition they originally put us in and acted like she knew nothing about the smell, how the rooms looked, the mold, etc. They sgreed to move us but did not have a room big enough for all of us so one of my children slept on cushions on the floor. We were told they would have a room to fit us the next day. We waited around until 11am instead of going out and enjoying our vacation. I finally told them we just wanted to leave and to cancel the rest of our reservation. She did and gave us a SMALL discount on the first night. When we left the elevator was broken and we had to carry everything down four flights of stairs. We left and went to the Hyatt, it was a much better experience for not much more money.

Family_with_children

4/10

Poor

18 Mar 2026

Brittany

Breakfast was mediocre. But in a pinch its do-able. Would not stay again, apparently BSO gets called here alot... Place needs updating. Shower curtain was tore up, shower temp was WAY too hot. And I love a hot shower, but it was extreme. No water pressure either. Couple of the outlets including the usb ports didnt work. 3rd floor hallway smelled horrible, but room didnt. Elevator broke on the 2nd day of trip. Room faced the road, which was very loud. Staff was very nice, no complaints there. Its also located near many food options. Didnt get to enjoy the pool or hot tub due to weather, obviously not their fault.

Family_with_children

2/10

Poor

17 Mar 2026

Jenna

The room was absolutely filthy. First and foremost. I did not sleep for 3 nights because it was so loud and they refused to move my room. There was NOT 24 hr coffee. It was gone after breakfast. The night staff had horrible attitudes. The WiFi did not work at all after the first night but I didn’t even want to deal with the staff to fix it. I can’t believe how much I paid to be here. I usually stay at comfort suites, but this was really shocking. I will not be back. Disappointing is an understatement.

Self

2/10

Poor

16 Mar 2026

Diann

This hotel is below sub standard. Usually Comfort Suite Hotels are fine with me, they’re affordable, clean and well maintained. Not this one. After I checked in and paid (more than I’ve ever paid at a Comfort Suite hotel), I went to the room to use the restroom before heading out to dinner and a roach greeted me in the bathroom. I asked for a room change and was told that the hotel was booked. The friendly front desk agent agreed to have someone spray the room for pests while I was out. I didn’t see any bugs but I hardly slept because I felt the ick! I was on edge because I felt like everything was filthy. The water was lukewarm. Will not recommend!!!

Family_with_children

10/10

Exceptional

16 Mar 2026

PETER

“The place was very clean and well organized, and the staff was great—friendly, professional, and welcoming. I really enjoyed my experience.

Peter.

Friends_and_family Friends

2/10

Poor

13 Mar 2026

Jakes

Room was not clean bathtub water flooded

Family_with_children

2/10

Poor

13 Mar 2026

Holly

I walked in to the room and walked back down and canceled my reservation. The floor was so dirty and even sticky in spots. In the lobby there was some kind of air fogger/freshener and it smelled horrible and was so strong. I was getting a headache in the few minutes I stood there.

Self

10/10

Exceptional

12 Mar 2026

Juan

Very comfortable stay at this site! Great location and value

Partner

2/10

Poor

03 Mar 2026

David

It was super outdated super dirty never again stay away from this place don’t bring your family here trust me you’ll regret it

Family_with_children

6/10

Pleasant

02 Mar 2026

Adam

TV was not working half the time (no signal), regular coffee machine broken, trucks with engine running parked within close proximity to the pool, staff friendly, only cleaned room every third day,

Family

6/10

Pleasant

01 Mar 2026

Omesha

The room was ok. Not was I expected. The sofa bed was stained and hard to pull out and push back in. The shower wasn’t the cleanest. However, the front desk staff was very helpful and accommodating. Breakfast was great

Friends

2/10

Poor

28 Feb 2026

Arless

The lady that checked me in was amazing. The lobby was very nice when you walk in . Parking was great and easy . I was in room 119. The actual door handle was extremely loose and you had to pull the door hard to get it to shut . ( explains why the door handle was loose) Then the floor was super filthy. Socks were black. And the shower pressure was poor . The bathroom toilet was very low to the ground and it was running every 5 minutes. Now the closet door was rusty ant the bottom and the track for the door was filled full of dirt /hair and who knows what else. The flooring was separated throughout the room. Shower curtain had the curve bar and it was higher on the shower head side so the curtain would keep opening and water was going out the shower.

Partner

2/10

Poor

27 Feb 2026

Ken

My wife and I had just come from the Panthers game and at checkin in rather than saying \"Can I help you?\" our greeting was \"Your next hockey.\" Thats how professional the night check in people are. After getiing in our room, the circuit breaker in the sleeping room and the panel isnt in the room. Nobody to help us, of course. Then, around 11pm the hallway and room began to absolutely reek of Marijuana. Do yourself a favor and find somewhere else, even in a pinch ( only hotel with availability) as we were.

Partner

6/10

Pleasant

26 Feb 2026

Bob

I should note two points about this assessment. 1) I spent 15 years in various hotels as I traveled for work as an evaluator. 2) This was not my first visit to this facility.

Staff was courteous.
The lobby was clean and well kept, but had the same look I saw when I first visited 15 years ago. Building age is showing.
Hotel seemed quiet and clean although a bit ragged. Furniture was older and well worn.
Musty smell in hallways.
Lav drain very slow with low water pressure.
Nicely sized suite.
Bright bath with ample towels and toiletries but with slippery tub surface.
Sofa bed might be OK as a bed but had terrible support as a sofa.
Privacy door to Bedroom was a positive.
The morning breakfast bar was not a positive feature. Eggs and sausage were cold with NO morning juice and only two apples on the bar as alternatives to juice.
There appeared only minimal choices on the breakfast bar.
The desk clerk alluded to my room grade when I first attempted to register after a long drive but before my room was ready. I hope that I can assume that all room grades are given the same amount of effort and care.
All in all, my wife and I were disappointed, but possibly because we had such fond memories of this property from our previous experiences. At this point, we feel our money would be better spent at a different property.

Family

6/10

Pleasant

25 Feb 2026

Sherry

Room was ok. An old smell in it and the shower caulking was old.

Family

2/10

Poor

25 Feb 2026

RODRIGO

Sucia y nada funciona

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Lashan

Perfect location

Family_with_children

8/10

Excellent

23 Feb 2026

joe

All is good

Family

6/10

Pleasant

22 Feb 2026

George

It’s fine. It’s just tired and expensive for what it is

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Clifton

Room Spotless, Staff Awesome

8/10

Excellent

20 Feb 2026

Gabrielle

The room was spotless and the staff were friendly.

Family_with_children

6/10

Pleasant

19 Feb 2026

Charmae

Decent enough for a quick stay.

Family_with_children

8/10

Excellent

17 Feb 2026

Woodly

Good

Self

6/10

Pleasant

13 Feb 2026

Durnaah

Elevator was broken.

Leisure Family

4/10

Poor

09 Feb 2026

Alexander

Twice the elevators were not working. The wifi cuts off if you don't use your phone for an hour, even if in the room or in the hotel. If you dont check ot ypu could be using your data.

4/10

Poor

08 Feb 2026

Lonelle

For 2 nights my tv was not working and they did not replace it until the 3rd day of my stay. They originally said i would get a discount but I never did.

Business_and_leisure Family

4/10

Poor

06 Feb 2026

Jean

Unclean, smells like cigarettes in one room, got another room and smells like spoiled fruits, sticky floors. it is unfortunately.

Business Self

6/10

Pleasant

04 Feb 2026

Latasha

The room was in good condition and comfortable.

My only complaint is the sulfur smell coming from the water and drain in the bath.

It is an older hotel and needs a little refreshing/remodeling, but it was clean and spacious for my sister and I during our visit.

Leisure Family

8/10

Excellent

03 Feb 2026

Tiras

The room was clean and the check in was smooth.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Troy

The staff

Leisure Partner

10/10

Exceptional

31 Jan 2026

SABAS

Everyting is good

Friends_and_family Family

8/10

Excellent

29 Jan 2026

Rochelle

Rooms were clean. Bed very comfortable

10/10

Exceptional

28 Jan 2026

Jennifer

Quiet and easy access.

Business Partner

4/10

Poor

22 Jan 2026

Raymond

When I arrived, they attempted the gave my a room, I went to the room and it hadn't been cleaned from the previous guest. They gave me another room, it too was not cleaned from it's previous guest. The sent me to a 3rd room and i was actually clean. This all started around 11pm and my family of 5 with small children finally got into our room very close to midnight.

The internet was out, one of the TV's wouldn't turn on and the water was lukewarm. We were supposed to stay 4 days, but eventually checked out by checkout time the next day. Not a good experience.

Leisure Family

2/10

Poor

22 Jan 2026

Caroline

Rude staff

2/10

Poor

21 Jan 2026

Andrea

The parking lot was dirty, trash everywhere and there were roaches in the room. When I went to complain about it, the front desk person asked me what had I used(?). I was so confused by her question because what do you mean what did I use?! Nothing! There shouldn’t be roaches in the room, end of discussion. I literally went in, saw the roaches on the floor and left the room.

4/10

Poor

19 Jan 2026

Jeanette

The place was not what hotels.com
Shows on there pics. It’s run down, dirty, the half pillows with rotten doors, dirty couches and floor. The worst was the fridge that didn’t work and stunk like dead fish. We left since we couldn’t handle the conditions of the place. Never again.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

KEVAUN

Awesome

10/10

Exceptional

18 Jan 2026

Herman

The rooms and staff

Business Partner

6/10

Pleasant

18 Jan 2026

Tom

Room could use a lot more cleaning sticky floor ,mold around soap dish in tub and behind tap on vanity

Partner

10/10

Exceptional

15 Jan 2026

CHRISTOPHER O

Fresh breakfast, comfortable beds, cold a/c but the shower took long to heat up and the water pressure low.

Leisure Self

2/10

Poor

14 Jan 2026

Naushad

Sofa bed was terrible. Nobody could sleep on that.!!! nol extra linens were available-no more pillows no extra blankets-sofa bed had bare minimum. We all squished into the bed. It was terrible night.
Staff at the front desk, said they tried, but they didn’t have access to more linen-

Leisure Family

8/10

Excellent

14 Jan 2026

Mercedes

the room was clean, the front desk could be a little friendlier. the breakfast was good, a bit slow on refilling the food, people were waiting for a bit and getting frustraded.

Leisure Partner

8/10

Excellent

12 Jan 2026

giacomo

Was good

4/10

Poor

09 Jan 2026

Gratiana

Rooms had cockroaches and problems

10/10

Exceptional

08 Jan 2026

Olga

Staff

8/10

Excellent

08 Jan 2026

Kimberly

Room was clean and breakfast was really good

Leisure Partner

6/10

Pleasant

07 Jan 2026

dora

A nice room. Good value.

Business

4/10

Poor

06 Jan 2026

Brittany

Toilet water running constantly , room smelt like weed , bed uncomfortable.. it’s really an old hotel .. big brown stain on bed sheet as well

Leisure Family_with_children

4/10

Poor

05 Jan 2026

Louise

The cleaning seems to be lacking, the bathroom had a heavy odor, we didn’t trust the sanitation of the towels enough to shower. The floor was sticky and the hallway had a humidity smell! Lobby bathroom had major stains. They need to do better with sanitation

Family

10/10

Exceptional

02 Jan 2026

Lance

Yes...all of the above. Rooms were cleaned properly, amenities are good for my needs and staffs members were extremely helpful, friendly and courteous!!!

Business_and_leisure Self

10/10

Exceptional

01 Jan 2026

Edgar

It was fine.

8/10

Excellent

31 Dec 2025

Celina

Could use some updates. Served its purpose.

Leisure Family

10/10

Exceptional

30 Dec 2025

Blondine

No breakfast yet

Leisure Family

10/10

Exceptional

30 Dec 2025

Bruna

Don’t have Breakfast yet

Leisure Family

2/10

Poor

29 Dec 2025

Julia

there were multiple issues with my stay:
no toilet paper when first entering room
toilet did not flush
room keys did not work
did not feel clean or comfortable to stay so i cancelled my second night

Leisure Family

6/10

Pleasant

27 Dec 2025

Tamikia

Check the tvs to make sure they work for the next guest. I had to call for maintenance, they came to fix the issue but when the tv stopped again I didn’t bother calling maintenance a second time

Leisure Partner

6/10

Pleasant

27 Dec 2025

Antonesha

Yes

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Oprah

The breakfast menu was nice,the enviro.ent was clean and staff was friendly.

Leisure Family_with_children

6/10

Pleasant

21 Dec 2025

Leotha leanna

The air condition was leaking in the room and we asked a room service for the room to be clean. We didn’t get the service we had to go to the front desk. For towels.

2/10

Poor

20 Dec 2025

Jose

Staff not able to assist properly. They changed our rooms multiple times. Could not issue our keys due to a system problem. Staff seem overworked and not compensated properly working extra overtime’s they seemed tired and ver unhappy which permeates to the customer. Not a good location people outside the hotel are constantly begging for money.

Leisure Family

8/10

Excellent

16 Dec 2025

Selma

The room was clean , we had no problems

8/10

Excellent

15 Dec 2025

Altaf

great people great service

Business_and_leisure Friends

6/10

Pleasant

14 Dec 2025

Alana Nalini

Room felt dirty. Limited breakfast options for vegans. Staff was friendly. Towels given on request.

Leisure Family_with_children

2/10

Poor

12 Dec 2025

Alexandra

Room was dirty

Leisure Family

10/10

Exceptional

10 Dec 2025

Pete

Great place.

2/10

Poor

06 Dec 2025

Chrissy

Hotel is dated. Bathrooms are moldy. Couches are dirty and smell musty. Our ac leaked all over the living room area while we were out. We told the front desk and they told us \"noone is here on site to help you so come and get towels and put them on your floor\". The whole room had a wet and musty smell by morning. I wouldn't have stayed there for $20 a night let alone for the ridiculous amount we paid.

Leisure Family

10/10

Exceptional

06 Dec 2025

Philip

Great staff. Nice breakfast.

6/10

Pleasant

03 Dec 2025

Jada Bria

Last minute decision

10/10

Exceptional

01 Dec 2025

Rachel

Very clean

Leisure Family

8/10

Excellent

30 Nov 2025

Cheryl

Staff friendly

6/10

Pleasant

28 Nov 2025

neil jessel

Staff was very courteous and accommodating.
Cleaning is not done daily unless requested.
Hotel has a bit of a musty odor.

Business_and_leisure Friends

10/10

Exceptional

27 Nov 2025

Angela M

Everything stood from the staff from booking the staff was nice. The clean, the location. I have no complain. I love and enjoy my stay there.
Excellent service.

Leisure Family

2/10

Poor

26 Nov 2025

Krystal

Nothing

10/10

Exceptional

23 Nov 2025

Marquise

Clean

Leisure

6/10

Pleasant

23 Nov 2025

Marcy

Room was fine, location was great, staff was nice, breakfast was poor with undrinkable coffee.

8/10

Excellent

19 Nov 2025

MOISES

IT WAS OK

8/10

Excellent

18 Nov 2025

MICHEL

freshm

10/10

Exceptional

09 Nov 2025

Kathleen

There was hair in the bathroom sink and breakfast was ok the sausage was brunt and when we went there was no muffins and bagles

10/10

Exceptional

05 Nov 2025

Micheal

The clerk was so pleasant, room was very neat and clean. Highly recommended 👌

8/10

Excellent

28 Oct 2025

Valerie

The front desk staff, Bobby, and the cleanliness of the room were positive. However, there’s an unpleasant smell in the hotel that could be a result from old carpet. There was also no body wash in the bathroom.

With fresh carpet, updated furniture, and minor updates, the hotel could be nice. It’s not worth the money.

Self

10/10

Exceptional

26 Oct 2025

Annette

Great choices. Makes it easy to start the day.

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

Anthony

Always helpful.

Self

8/10

Excellent

18 Oct 2025

Kersia

The staff was nice. The room was clean only thing was the Ac made noise. But overall great stay.

Partner

10/10

Exceptional

12 Oct 2025

VINCENT

Great

8/10

Excellent

12 Oct 2025

Jeffline

Clean room nice area

10/10

Exceptional

09 Oct 2025

Richard

Great

Self

6/10

Pleasant

01 Oct 2025

stephanie

The area is safe and there is a lot of restaurants/retail close by. The property itself, the elevators were out of service when we stayed and there seemed to be no AC in the hallways. They had giant fans plugged up at the end of the halls. The room was very out of date and needs upgrades for sure. But it was very quiet and staff were friendly.

Business_and_leisure Partner

4/10

Poor

01 Oct 2025

Eleisa

The lobby appeared clean enough but the room itself smelled like someone's stale, frowsy body odor was trapped in the curtains, a/c & vents - I immediately put 3 Airwick plug-ins in strategic spots to TRY to erase the malodorous fumes, with marginal success. After discovering a crumpled Snickers wrapper under an a/c when my watch fell & I reached to get it AND having no room service provided despite requesting on their schedule on more than one occasion, I understand fully why the unit reeked as it did when I arrived - cleanliness & hotel hygiene appear not to be priorities for these employees.

The kicker was when a male employee tried repeatedly to enter the room while I was in it - despite the fact that the DND sign was on the door AND it was latched from inside. Only a call to the manager at the front desk made him stop trying to enter a private space in which he had no business being.

I don't know WHAT the modus operandi of this location's management might be, but with the kind of staff I encountered there, it appears providing quality service to a longer term guest was not high on the list.

As someone in Florida working to accomplish an objective before returning home, I hope to have the basic conveniences for which I am paying, provided - with safety, privacy & cleanliness topping MY list. Which means that this location doesn't. Thankfully, like everything else in life (good & bad) & it ended.

All I can say is, you can make a BETTER Choice, I already did!

Self

8/10

Excellent

27 Sep 2025

Edison

Housekeeping only comes every 3 days and no trash collection even.

10/10

Exceptional

25 Sep 2025

Moya

The property is cleaned and well kept.

Business_and_leisure Self

10/10

Exceptional

24 Sep 2025

Robert

Everyone was just amazingly helpful

6/10

Pleasant

22 Sep 2025

CARMEN

The room was not clean from the time i went there until left. There were mat on the floor and the sheet and shower curtains were very shabby and torn. Room was poorly Organize

Self

2/10

Poor

21 Sep 2025

Bencia

Never again

Leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Sally Lisa

Friendly staff and clean, the breakfast included.