Sheraton Suites Plantation, Fort Lauderdale West

8/10

Excellent

23 Mar 2026

Caroll

I didnt habe breakfast because there was an extra charge of $20 per person and there were not that much varieties.

Family_with_children

10/10

Exceptional

23 Mar 2026

Tanya Michele

Enjoyed our long weekend stay! The hotel and location were ideal for our needs! Loved the spaciousness and cleanliness of our room! Staff members were lovely! Will be back!

Family

8/10

Excellent

23 Mar 2026

Samuel

The breakfast was good, helpful staff and the heated pool was the highlight of our stay. Considering the cost, I highly recommend this place!

Family_with_children

10/10

Exceptional

22 Mar 2026

margot

Good service and good bed

10/10

Exceptional

22 Mar 2026

Ayanda

The common spaces were modern and immaculate. The stag was gracious accommodating and kind. The rooms were gorgeous! It’s always small and basic but very clean. I didn’t make use of the pool or Jacuzzi on the rooftop. There was a free shuttle service that went to the mall where I was able to go shopping and there is a you can step through the back entrance of the hotel that has a lot of restaurant and such. I loved my stay I truly felt taken care of while I was here. Thank you Wendy, Brighton and Telisha! This will be my day every time I head to Fort Lauderdale

Self

10/10

Exceptional

20 Mar 2026

Aitor

Staff is outstanding!

Business

10/10

Exceptional

18 Mar 2026

Dennis

the toilet was Way to Low. And the Tub was Slippery. Can be dangerous . Other than that Things were excellent.

Partner

8/10

Excellent

16 Mar 2026

Philip

Check in was 4 pm Arrived at 4:30 no rooms available. Had to wait over an hour for a room.

Family

10/10

Exceptional

15 Mar 2026

Vincent

It exceeded expectations.

Self

6/10

Pleasant

15 Mar 2026

Corey

Clean room, business-friendly

Partner

8/10

Excellent

14 Mar 2026

Renee

Breakfast during week days is served only until 10 am so a bit early!
I was disappointed that the rooms had carpet 🙃
But the staff were very nice and friendly.
Mostly very quiet, except for our last night, pretty noisy!
Overall good experience

Partner

8/10

Excellent

13 Mar 2026

Zachary

The room on its first view is wonderful. However, after a day or two, you start to notice things that would not show in pictures about the room itself. The floor and trim are terrible in the restrooms. Whomever installed the tile made a base cut around a door frame and simply used about an inch thickness worth of caulking in an attempt to “hide” the imperfection. The caulking was not even wiped smooth. The bottom part of the walls were dirty especially around the toilet. The shower at first look, looked awesome because it had a rain shower head and an extra modern looking handheld head. The button to work the hand held head was broken and did not work; it had broken off apparently.
Also, when the other guest flushed their toilets we could hear it gurgle in the sinks in our room.
The room just appeared to have been cleaned in the dark. It certainly has not had a detailed cleaning in a while as the fixtures, doors, trim, lamps and lampshades were all tacky and caked with dust! But again, if you are not the type of person to notice the finer details in things, this room would be great because the furnishings, decor, and layout seemed well placed.
The common areas of the lobby and bar area were exceptionally designed and planned. The front desk and bar tenders were very polite and easy to talk to. The location of the hotel is the best part of this stay as its located in a cute little outside shopping area. The beach is a 20 minute drive.

The elevators were gross

Partner

10/10

Exceptional

10 Mar 2026

Mary

Every was amazing! Staff was most accommodating and enjoyable especially Kia. Excellent locarion

Self

10/10

Exceptional

08 Mar 2026

Theresa

Your staff did an excellent job communicating with guests when the fire alarm went off in the middle of the night. It would be beneficial to have some sort of an intercom system so that elderly guests and guests with young children do not have to evacuate the building in the middle of the night for a non-emergency issue.

Friends

4/10

Poor

08 Mar 2026

Jennifer

There was no one to help you with your luggage, check in took forever 20 minutes +, we had no hot water and the A/C broke twice. We complained to the front desk and they sent someone to fix it the first time and then never sent someone to fix it the second time. Awful!

Family_with_children

10/10

Exceptional

04 Mar 2026

Sierra

The morning and evening staff were very helpful and professional.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Angelo

All good

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Jade

The room was clean and spacious, staff were courteous and friendly. The only issue was finding parking was an issue.

Self

10/10

Exceptional

23 Feb 2026

Patricia

The friendly of the front desk staff

8/10

Excellent

22 Feb 2026

Francis

The room was clean.

Family_with_children

8/10

Excellent

19 Feb 2026

Thomas

Room was spacious

6/10

Pleasant

19 Feb 2026

Barry

Staff is good, rooms are dated for the price point .

The suites don’t have wares- order shower caps . Still waiting on it come to after three days .

Family_with_children

8/10

Excellent

17 Feb 2026

Pierre

Clean room, nice lobby but parking a bit far

6/10

Pleasant

16 Feb 2026

Stephanie

The room was older and the storage was very poor. Hallways dark and staff at check in was not at all helpful

10/10

Exceptional

16 Feb 2026

Robert

Loved everything about this hotel.

Business_and_leisure Partner

10/10

Exceptional

09 Feb 2026

Yujin

Great service;)

10/10

Exceptional

09 Feb 2026

Colleen

It was a beautiful hotel. However, I got very sick on my first evening there and was taken by ambulance to the local hospital where I was admitted for three days. I wasn’t able to enjoy the hotel at all

8/10

Excellent

08 Feb 2026

Ivan Penich

Four stars only because the shower wand is in the wrong place, low and at the edge of the tub !
Breakfast needs more variety, not just scrambled eggs!

Leisure

10/10

Exceptional

08 Feb 2026

Jhakarria

Clean. Very hygienic. A very nice stay. Breakfast was great. Will be back for our next vacation

10/10

Exceptional

08 Feb 2026

eleanor

staff and location were great

8/10

Excellent

31 Jan 2026

Alfonso

Room was clean.

Leisure Self

8/10

Excellent

31 Jan 2026

Michele

The check in at 4 pm is too late.
Slow check in process.

8/10

Excellent

31 Jan 2026

Marie Joceline

Yes.
Room perfectly clean.

Friends_and_family Friends

4/10

Poor

29 Jan 2026

Heather

The shower wouldn't drain and collected water up above my ankles. Water came out of the top of the faucet and shot to the ceiling. There were oatmeal flakes on the bathroom floor. I don't eat oatmeal. When I complained the next morning to the front desk they said they would deep clean the room. It wasn't touched.

Business

2/10

Poor

27 Jan 2026

Anthony

Terrible, needed to find alternative accommodations

Business

6/10

Pleasant

26 Jan 2026

Martha

The staff was great. Everyone I encountered was super friendly. The room could use a good cleaning. The couch and carpet looked disgusting. The light over the bar was strobing out. The pillows were really awful.

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

Marktenya

Clean less and staff

Partner

4/10

Poor

26 Jan 2026

Amanda

The room was not clean. Foundation on the comforter hair in the bed. The smell was bad like a sweaty old man. That was after difficulty checking in. Then no hot water for 10 plus minutes in the am for a shower. Then cut my toe on on nails pushing through carpet where tile and carpet meet. No towels or tp stocked. 2 towels only had to ask for more as well as tp. Highly disappointed. Ist kid free vacation ever, 5.kids.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Lori

The staff was very pleasant. Upon check-in, very welcoming.

Business

10/10

Exceptional

25 Jan 2026

Rita

The staff was very friendly and helpful during check in

Business Partner

6/10

Pleasant

25 Jan 2026

Jeffery

Room wasn’t clean properly. Clothes from another guest were under the couch and the pull out sheets were dirty. Called to get clean linen, took over an hour to get and we changed ourselves.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Robert

Very good everything

10/10

Exceptional

23 Jan 2026

Jose

Nice spacious and clean

Leisure Family

10/10

Exceptional

23 Jan 2026

jermaine

Everything was great

Business Self

10/10

Exceptional

23 Jan 2026

Laura

Great staff

Business_and_leisure

10/10

Exceptional

22 Jan 2026

Bryan

Great rooms and stafg

6/10

Pleasant

17 Jan 2026

Patrick

The rooms were clean but worn and in need of repairs. Busy place good location NOT a 4 star hotel in the rooms.

10/10

Exceptional

16 Jan 2026

Lisa

Clean room, comfortable bed, kind staff!!!

Business

10/10

Exceptional

15 Jan 2026

Trenell

excellent

8/10

Excellent

15 Jan 2026

Kawtar

The staff really make the stay at this property. Bryton and Chambria were extremely responsive and always helpful. Everyone else I interact with at the reception desk had the same positive attitude. The breakfast is ok. The rooms are spacious but quite old and could use a refresh.

Business

4/10

Poor

14 Jan 2026

Tamara

We arrived at 4:30 pm for check-in. We were not able to get into our room until 7:00 pm. There was no explanation, or anything offered to compensate for our time. It was New Years Eve, and we could not get into our room to get ready for the plans we had that evening. When we got to our room we had issues: my daughter couldn't open the door going from the bedroom to the bathroom. We didn't have enough towels for the number of guests booked in the room. There was a buildup of dust on the ceiling and vents. So, the air blowing into the room caused my son who has allergies a rough time. We had 2 rooms under my name and both rooms had these issues. Very disappointed with the customer service and accommodations.

Leisure Family

10/10

Exceptional

14 Jan 2026

Valecia

N/a

10/10

Exceptional

12 Jan 2026

Sharon

Excellent and clean Resorts, good location, easy to get around, friendly staff

Leisure Family

10/10

Exceptional

12 Jan 2026

Trevor

Wonderful area to stay

Leisure Partner

10/10

Exceptional

07 Jan 2026

Jason

Good

2/10

Poor

06 Jan 2026

Dalal

The room can’t accommodate 4 people, they have only two towels and everything set for 2 people. They have small sofa you can’t even open . And Service is bad when we were trying to check out they just walked on us and we kept waiting for 30 min just to check out, also when we booked hotel says parking free with our booking but they changed us . Never coming back.

Leisure Family_with_children

2/10

Poor

05 Jan 2026

Saanai

Th

10/10

Exceptional

05 Jan 2026

Yvette

The room was spotless and staff was excellent.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Bobby

Room was musty and old….Room I payed for and reserved was not available when we checked in gave us another room with smaller beds.
Not ideal. Could not give us anything for the inconvenience I was to tired to argue.

Leisure Family

10/10

Exceptional

03 Jan 2026

Cynthia

The staff are amazing. So friendly and helpful.
The room is clean and spacious. The bed is very comfortable.

Partner

10/10

Exceptional

30 Dec 2025

christina

Room was clean and spacious. Only issue was parking garbage it’s a nice walk if you’re carrying a lot of items.

10/10

Exceptional

30 Dec 2025

Favio

Outstanding

10/10

Exceptional

30 Dec 2025

Samuel

Excellent hotel and the area had plenty to do in the same development.

Leisure Family

2/10

Poor

28 Dec 2025

Tamika

I booked this hotel because of the location and the ability to accommodate 5 people to one suite. However when I arrived at the hotel it seemed pretty updated on the outside, the lobby , the external areas. However when entering the room, the place was atrocious! The carpet dirty, the room neglect and you can tell it was surface level cleaned. The house cleaning staff was lazy and complained everytime we asked her for basic necessities like extra towels or to vacuum while we were out. The rooms are dated, dusty and my mother and I developed sinus infections because of the allergens. I had to go to urgent care one night because of the coughing. I mean the carpet was filthy. I asked to be changed to another room and it was the very same thing. We pulled out the sofa bed and it was disgusting! Hair all over the bed, rice grains and a beer cap on the couch. All those rooms need to be condemned and checked by health authorities. Our trip was basically spoilt because we got sick. And I know it was the hotel because when we would leave for the day we would feel much better, then when we return we would cough all night. I am highly disappointed by the conditions of the property especially the rooms. The front staff was great and accommodating, however one or two of them seemed a bit annoyed to deal with clients who weren’t too happy. I am writing this review while on my flight back home and I am so happy to go back to my house. Most horrible hotel experience I have ever had.

Leisure Family_with_children

2/10

Poor

27 Dec 2025

Mark

The room never got cold, there was 1 working elevator, the service was slowwwww and it’s so overpriced.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Julie

Donut shop, coffee shops and Ford's Garage Restaurant were great bonuses! Very nice and convenient location for a Florida Panthers and Miami Dolphins game!

Partner

10/10

Exceptional

26 Dec 2025

Steve

The staff was extremely friendly, hotel was modern and clean

Partner

6/10

Pleasant

25 Dec 2025

Maria

The room was not in good condition.

Leisure Family

10/10

Exceptional

23 Dec 2025

Audrey

All around great stay. Great value.

Leisure Family

10/10

Exceptional

21 Dec 2025

Tracey

Yes

Partner

10/10

Exceptional

21 Dec 2025

Nashwell

Very good service and clean room!

4/10

Poor

20 Dec 2025

Koushik

The room floor was dirty

10/10

Exceptional

17 Dec 2025

Daniel

Great staff, clean room, good breakfast buffet (would be nice to have pork sausage option) I will stay here again. Hope to check out the pool next time.

Business Self

10/10

Exceptional

16 Dec 2025

Khrynstene

The staff was so amazing. Never been treated with so much respect.

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Vernon

Parking a nightmere

Leisure Partner

6/10

Pleasant

13 Dec 2025

Joelle

Staff was great. Room was not the cleanest and the sink kept gurgling. I wouldn't stay here again for 300 a night. The lobby was nice the outside was well kept. It is in a convenient location.

Partner

10/10

Exceptional

12 Dec 2025

Ahmed

Perfect

Leisure Family_with_children

10/10

Exceptional

10 Dec 2025

Bianca

Staff was courteous

Leisure Family_with_children

6/10

Pleasant

09 Dec 2025

yolanda

Room was clean. Furniture worn out and uncomfortable in living room
Toilet was very low outdated
AC could not be adjusted

Partner

8/10

Excellent

07 Dec 2025

Jerrybel

Cleanliness of the room.

Business_and_leisure Family_with_children

6/10

Pleasant

06 Dec 2025

Keith

Staff is pretty cool. I'm normally not a complainer but, my first night there's a water issue in the hotel. Our water was coming out rusty, so bad that it was staining the tub. It eventually subsided the next morning. We weren't able to take a shower that night or brush our teeth. And went downhill from there. We had to call service for towels everyday of the stay.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Halieth

The staff was friendly and the room was clean and spacious. Enjoyed my stay.

Leisure Family

6/10

Pleasant

01 Dec 2025

Clifton

Plumbing and entertainment issues (TV not working).

Leisure Family_with_children

8/10

Excellent

01 Dec 2025

Justen

Pros: They got us checked in really early which was terrific with two little kids. Beautiful hotel with lots of amenities around. Comfy beds.

Cons: Check-in at the front desk was slow. And there was no complimentary coffee each morning! You have to buy it from the cafe in lobby and my wife said nobody was attending it. She had to find someone.

Leisure Family

10/10

Exceptional

30 Nov 2025

Milanie

Great stay. Good space in our suite. Love the shuttle service.

Leisure Family

10/10

Exceptional

29 Nov 2025

Alexis

Staff was so friendly and helpful!

Leisure Family

8/10

Excellent

28 Nov 2025

Joseph

Friendly staff. Nice room. Quick elevators. Bathroom was lacking minor things like hooks for hanging towels. There was minimal space for hanging clothes. Bed and pillows were comfortable. I would stay there again.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Henry

Very nice and Central location

8/10

Excellent

21 Nov 2025

Charles

Overall, my stay at Sheraton Suites was great—as usual.
I’ve been staying here for nearly thirty years, and this property continues to offer a comfortable and familiar experience. The room was spotless, the bed extremely comfortable, and the restaurant and foyer areas were clean and welcoming. The food in the restaurant was genuinely impressive—fresh, flavorful, and well-presented.

Unfortunately, this visit had one disappointing moment. I had several Amazon packages delivered to the hotel, and when I approached Caroline at the front desk for assistance, she seemed uninterested and made little effort to help locate them. At first, I thought it was an isolated situation, but to my surprise, three other guests—staying in separate rooms—shared almost identical experiences with her that same day.

Thankfully, Cassandra at the front desk stepped in and went above and beyond to assist me. Her professionalism and genuine care turned the situation around. Ironically, it was later discovered that my package had been mistakenly handed to another guest by Caroline. I only got it back thanks to that guest’s honesty the very morning I was checking out.

With the exception of this front desk mix-up, my experience—and that of my traveling companions—was thoroughly enjoyable. The comfort, cleanliness, and service from the rest of the staff remind me why I’ve kept coming back all these years. I’ll definitely stay again.

Business_and_leisure Friends

10/10

Exceptional

15 Nov 2025

Larada Loran

Clean

Leisure Family

10/10

Exceptional

14 Nov 2025

Brea

everything was great !

Business_and_leisure Self

6/10

Pleasant

13 Nov 2025

Jenna

Room.was definitely dated. Staff very nice.. location great

8/10

Excellent

12 Nov 2025

Orson

everything was great

8/10

Excellent

11 Nov 2025

nikeva

Everything was good

10/10

Exceptional

10 Nov 2025

Alexandra

Nice size room, clean , dog friendly .

Staff slow to respond to clean towel requests had to ask 2x until I got fed up and looked for a manager whom took care f it.

10/10

Exceptional

10 Nov 2025

Mary

Great staff great stay!

Business Family

10/10

Exceptional

09 Nov 2025

Viktoria

Great huge rooms

Leisure Family_with_children

6/10

Pleasant

08 Nov 2025

Stephen

The property is nice but hallways and rooms could use updating. The Parking is a disaster and is really the only reason I would not stay there again. The Sheraton is located in a shopping/dining district and the garage for the entire area is shared. There is no other option for parking There are parking spots reserved for the Sheraton guests but the problem is that the garage is down the road from the hotel. The location of the garage makes it difficult for transporting luggage...and I can't imagine if it's raining. There is a small, half circle drop off area but when we arrived, it was full and we had no choice but to go to the garage to park.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Chao Hui

Nice staff clean

Business_and_leisure Family

2/10

Poor

05 Nov 2025

Marv

I checked in at 11pm made a call at the front desk at 11:15 because my tv wasn’t working. I called 3 more times and nothing happened. I went downstairs spoke to front desk and I wasn’t happy with the response so I left at 12:30am. I was told to message the GM.

Business