Name: Sheraton Suites Plantation, Fort Lauderdale West
Address: 311 North University Drive, Plantation, 33324, US

10/10

Exceptional

23 Jul 2026

Maria

The property is upscale and beautiful.

10/10

Exceptional

20 Jul 2026

Vishan

Started off rocky with a not so clean room but they changed it right away and the property manager was awesome. Very willing to accommodate. Had a great stay. The surrounding area was also lovely.

Family_with_children

10/10

Exceptional

18 Jul 2026

Joann T

The hotel was clean and in excellent shape. The room was clean and the amenities were accommodated daily.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Diana

G

6/10

Pleasant

13 Jul 2026

Tamicka

The proximity to shops and restaurants is excellent. However, improvements needed in room. Bed lamp did not work during stay, microwave broken and only one complementary bottle of water for entire stay which was ridiculous.

Family

8/10

Excellent

13 Jul 2026

Andrew

Parking

Family_with_children

8/10

Excellent

12 Jul 2026

Mitoonlal

Good location, parking on site, breakfast on site

Family_with_children

10/10

Exceptional

08 Jul 2026

Latalya

Close to entertainment & food.

Partner

8/10

Excellent

06 Jul 2026

Lester

It was great

Partner

10/10

Exceptional

05 Jul 2026

John

Cleanliness

Partner

6/10

Pleasant

04 Jul 2026

LEROY

The lobby has been renovated and it looks fantastic. The focus needs to be on the rooms. Our room was not cleaned properly. Debris was left in the room. This was disappointing.

Family

10/10

Exceptional

01 Jul 2026

Shari

Great room and loved the availability of food inside hotel.

Family_with_children

6/10

Pleasant

29 Jun 2026

Victor

For a big hotel like that the maintenance is terrible. First of i have to say on the ground staff were wonderful, going above and beyond which makes me believe they are making the best of what they have. Noe the fixtures are in ugent need for upgrade to the the hotel to the standard expected from a sheraton hotel.The carpet was dirty dark and sticky, the curtains were super old l, same as the couch. The reading chair's leather were worn out with scratches.
Overall the staff were great but the hotel need renovation asap

10/10

Exceptional

29 Jun 2026

Richardson

Nice and clean

Self

10/10

Exceptional

28 Jun 2026

Kristin Kadesha

Close proximity to everything and alot of amenities around the hotel!

Partner

10/10

Exceptional

27 Jun 2026

Jacqueline

My family and I really enjoyed this hotel. It was very clean and located in a convenient area, close to everything. I definitely recommend staying here.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Dwayne

The staff was accommodating

Family

10/10

Exceptional

24 Jun 2026

Marquetta

I frequent this hotel because of the convenience in location as well as the friendly atmosphere of the staff.

Family_with_children

6/10

Pleasant

20 Jun 2026

Amy

It was ok. Very mid. That it was located in a live work play area and had a decent amount of options for food and some shopping near by was the best part.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

BRANDON

We really enjoyed the location of this hotel as it was very close, walking distance to a lot of restaurants, or things to do! We were not able to use the pool amenity because of a maintenance issue, and that was something most look forward to. Breakfast is expensive for it to be what most hotels offer for free. There was nothing special about it. Parking is also not included in your stay and you do have to pay for that on top of your room. We were really looking forward to this stay but were disappointed in how it played out.

Partner

10/10

Exceptional

19 Jun 2026

David

Best staff in the Marriott chain. Very helpful and hard working. Enjoyed my stay enormously. Your support staff are very special people.

Partner

4/10

Poor

18 Jun 2026

Jackqulyn

Staff was very kind and helpful. Rooms were a little dated, pool was still not working and its been months, breakfast was exactly the same for 3 days. I usually get the club room but it was closed Friday Saturday and Sunday for snacks which defeats the purpose of paying. I dont think they should charge.

Family_with_children

6/10

Pleasant

16 Jun 2026

Youlanda

Was a bit disappointed to pool /hot tub facilities wasn’t available. The rooms didn’t have any garbage bags in the bin. Other than that the check in process was efficient.

Friends

10/10

Exceptional

10 Jun 2026

Elizabeth

I stay at the Sheraton Suites Fort Lauderdale West whenever I'm in South Florida, and it continues to be a reliable choice. The property is clean and well-maintained, the rooms are comfortable and reasonably priced, and the parking is fair and convenient. What really sets this hotel apart is the staff. They are consistently friendly, welcoming, and accommodating. Their excellent customer service makes every stay enjoyable. I look forward to returning each time I'm in the area.

Highly recommended for both business and leisure travelers visiting the Fort Lauderdale and South Florida area. I'll be back soon.

Self

8/10

Excellent

03 Jun 2026

Andrea

Wasn’t quite worth the cost but an okay experience.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Vaughn

It was a delightful trip

Family_with_children

4/10

Poor

30 May 2026

merhre

The room was dirty.

6/10

Pleasant

28 May 2026

Gisele

The rooms could use a little bit of a refresh but they are comfortable and the staff at the hotel are very helpful. Also, the area around the hotel is really nice, lots of great food options and a little play space for kids.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Tatyana

This is my second time staying at this hotel, and it was a wonderful experience. I like that so many things are within walking distance. You’ll find restaurants, cafés, fun things to do like an escape room, donut shop, all within just a few steps.

Family_with_children

10/10

Exceptional

26 May 2026

Theresa

This is my second time staying at this hotel, and it was a wonderful experience. There are so many little restaurants, cafés, donut, shop, activities, and more within walking distance. The rooftop pool is also excellent. overall, I really like this hotel and the staff and will be returning.

Family_with_children

8/10

Excellent

26 May 2026

Carmella

There is no complimentary breakfast as with some hotels. They do however have a buffet style breakfast at cost. I traveled from Philadelphia to Florida with my two grandchildren, booked for 4 nights, 5 days and the first two days for them were miserable because the roof top pool was closed for two days (they’re swimmers). We were told that we could use another hotel’s pool.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Andrea Elizabeth

The pool was closed during our stay and the staff wasn’t transparent about when it would reopen. It had reopened but wasn’t announced.

Friends

10/10

Exceptional

22 May 2026

Annjel

The staff at the front desk and concierge were amazing. The rooms were clean and the bed was divine

Family_with_children

6/10

Pleasant

19 May 2026

Elizabeth

+: spacious room, lobby and dining areas are nice, service at Community (the « restaurant ») was A+++, good location

-: we booked a few days prior to arrival, hotel was advertising a beautiful rooftop pool. Upon arrival, we are told that pool is out of service for urgent repair since Sunday. Shuttle service offered to other hotels, but obviously not practical for us at all. Pool was already out of service at time booking, as we booked 2 days later! No mention through email or anything, very disappointing when you book a 3-4 day trip to Southern Florida from Canada…Had to insist for a compensation, received a 100 USD credit to spend at the hotel for 3 nights (16 USD/person/night) which is not much considering price of our stay and the pool being a significant amenity in Florida.
A/C didn’t work much at the gym either, very hot.
Housekeeping did not come on the last day, only knocking at our door at 5pm to exchange towels.

Not a 4 star hotel for sure. Staff was friendly though.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Giovanna

Limpieza muy buena, el staff del restaurante (Rick) increíble! El desayuno muy rico!
El parqueo es un poco largo y me parece alto el costo diario!

Family

8/10

Excellent

19 May 2026

Mark

Needs maintenance.

8/10

Excellent

16 May 2026

Cassandra

The staff was amazing the room was clean and spacious

Family_with_children

10/10

Exceptional

15 May 2026

Marketta

Very nice and clean I will book again.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Zena

Clean, convenient and staff was amazing!

10/10

Exceptional

11 May 2026

Dr Derek

Everything was great from check on to check out. Very friendly and hospitable front desk staff.

Self

10/10

Exceptional

08 May 2026

Lisa

Wonderful experience. Staff was welcoming. Located near many restaurants and shopping areas.

Business

10/10

Exceptional

02 May 2026

Steven

Staff was very friendly and helpful.

Partner

8/10

Excellent

02 May 2026

Jonathan

Location and surrounding stores were ideal for our stay in the area.
Room was clean and spacious. The king bed was very comfortable. But the sofa bed was not very comfortable.
The bathroom was adequate but the shower was a bit weak.
I did not use the pool and gym. But I did go and see them and they looked pretty good.

Family_with_children

10/10

Exceptional

30 Apr 2026

Yusel

We always stay here with our team and is very convenient location with things to do around

Family_with_children

10/10

Exceptional

25 Apr 2026

Gary

Quick overnight trip so didn't check out hotel amenities. Check-in and out seamless. Clean comfortable room and everything worked! Kudos to Wendy at front desk, she is a true brand ambassador!

Partner

8/10

Excellent

24 Apr 2026

Suelan

Way too much money for parking..

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Sonovia

N/A

Self

10/10

Exceptional

19 Apr 2026

Andrea

It’s all about location and I feel that the hotel was situated in an ideal location. It was very close to shopping dining and there are a lot of spots to spend quiet time just relaxing

Partner

10/10

Exceptional

17 Apr 2026

Brenda

Was a wonderful stay.

Family_with_children

8/10

Excellent

12 Apr 2026

Charles

Here’s a polished, professional review while keeping your voice and tone:

I’ve been staying at Sheraton Suites since the 1990s, and one thing I can always count on is the cleanliness of the property and its central, convenient location. Over the years, it has been a reliable place to stay.

However, I must say that since the recent renovations, some changes have been less than favorable. The addition of a $12 per night parking fee and an $8 charge for receiving packages feels excessive and takes away from the overall guest experience.

During this stay, I was placed at the very end of a long corridor, which made for quite an inconvenient and unpleasant walk—especially compared to previous visits.

That said, I do want to highlight that the front desk personnel during this visit were excellent—very professional, welcoming, and helpful. In fact, they stood out even more than my last stay in October 2025.

Overall, while the hotel still maintains its cleanliness and prime location, I hope management will reconsider some of these new charges and guest experience decisions moving forward.

Family

6/10

Pleasant

12 Apr 2026

Erin

The lobby is beautiful but the room was dirty. Dust stuck on the ceiling and big stains on the couch. The bathroom smells like mildew

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Srikanth

Good

4/10

Poor

11 Apr 2026

ILIYA

On the check out I forgot some clothes in the room. Called the receptionist the same day to keep them for me. In 4 days I was back in the city and went to the reception desk. Nobody was aware of my forgotten stuff and I didn’t see it again.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Lakisca

Good

Family

10/10

Exceptional

10 Apr 2026

Tadia

Staff

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

jacqueline

This hotel is wonderful; the rooms are very clean and spacious. In addition, it is a great location close to everything. The only thing I would suggest is that they supply more pool towels. Overall, my family and I had a wonderful day at this hotel.

Family

10/10

Exceptional

09 Apr 2026

Howard

Property is beautiful. A lot of different restaurants and bars in walking distance around the hotel. Crack’d is a breakfast spot that’s just around the corner that has amazing breakfast. Staff is great. I just hate that as much as I stay there they charge $8 for per package that you have delivered there. I’ll use an Amazon locker going forward

Partner

10/10

Exceptional

07 Apr 2026

Tobian

Great Hotel

Family_with_children

10/10

Exceptional

07 Apr 2026

Brea

everything was great ! Will definitely return again

8/10

Excellent

06 Apr 2026

Marilyn

I reported no bedside outlets to charge electronics. The maintenance staff came twice and the problem persisted until I checked out.

Family

10/10

Exceptional

06 Apr 2026

Tempe

Spacious 2 room suite & very clean. Very nice staff.

Partner

4/10

Poor

06 Apr 2026

Christopher

Room stench was musty and reeked. Rooms need updating

Family_with_children

8/10

Excellent

05 Apr 2026

Toyin

The staff were great especially the front desk receptionist Dashan, she is so professional, courteous and helpful. She deserves to be highly paid well and compensated.
Also the rooms has to be well cleaned, dusted and vacuumed especially because of people allergic to pets

Family_with_children

4/10

Poor

02 Apr 2026

Natasha

The rooms can use some tender love and care. I was only there for one day so I didn’t ask to switch rooms but the room could’ve been a little bit cleaner. I had Hair in the tub in the bathroom. The walls has stain on it that could’ve been wiped off and the couch had a nasty smell to it

Partner

4/10

Poor

02 Apr 2026

Sara

The bathtub was dirty when we checked in. The shower gel dispenser was empty. I noticed a moldy area in the corner by the sinks in the bathroom. The leather chair was torn and wornI called the front desk to notify them of the condition of the room. They offered to change our room but it was 11 PM and we were exhausted from our cross country trip. I asked that the problems be addressed the next morning. I was told the manager would also call me the next day. This did not happen and the condition of the room was never addressed. I have stayed there many times before and this is not the experience I have had in the past. We were busy with my 92 year d mother during the stay, otherwise I would have pursued this situation more aggressively.

Partner

10/10

Exceptional

02 Apr 2026

Greg

Way too pricey for not much more than a continental breakfast, but staff was great

Partner

8/10

Excellent

31 Mar 2026

Charelle

Parking is always a bit difficult here. Doable though so not a big complaint

Partner

10/10

Exceptional

31 Mar 2026

Reza

Bathroom needs to be fixed. When calling for service very slow response

10/10

Exceptional

27 Mar 2026

Peatria

Hotel is clean, rooms are spacious, and staff, specifically Brighton at the front desk was amazing. This hotel is located in a plaza with lots of restaurants and other eats. Very close to the mall and major highways. Great place to stay.

Partner

8/10

Excellent

23 Mar 2026

Caroll

I didnt habe breakfast because there was an extra charge of $20 per person and there were not that much varieties.

Family_with_children

10/10

Exceptional

23 Mar 2026

Tanya Michele

Enjoyed our long weekend stay! The hotel and location were ideal for our needs! Loved the spaciousness and cleanliness of our room! Staff members were lovely! Will be back!

Family

8/10

Excellent

23 Mar 2026

Samuel

The breakfast was good, helpful staff and the heated pool was the highlight of our stay. Considering the cost, I highly recommend this place!

Family_with_children

10/10

Exceptional

22 Mar 2026

margot

Good service and good bed

10/10

Exceptional

22 Mar 2026

Ayanda

The common spaces were modern and immaculate. The stag was gracious accommodating and kind. The rooms were gorgeous! It’s always small and basic but very clean. I didn’t make use of the pool or Jacuzzi on the rooftop. There was a free shuttle service that went to the mall where I was able to go shopping and there is a you can step through the back entrance of the hotel that has a lot of restaurant and such. I loved my stay I truly felt taken care of while I was here. Thank you Wendy, Brighton and Telisha! This will be my day every time I head to Fort Lauderdale

Self

10/10

Exceptional

20 Mar 2026

Aitor

Staff is outstanding!

Business

10/10

Exceptional

18 Mar 2026

Dennis

the toilet was Way to Low. And the Tub was Slippery. Can be dangerous . Other than that Things were excellent.

Partner

8/10

Excellent

16 Mar 2026

Philip

Check in was 4 pm Arrived at 4:30 no rooms available. Had to wait over an hour for a room.

Family

10/10

Exceptional

15 Mar 2026

Vincent

It exceeded expectations.

Self

6/10

Pleasant

15 Mar 2026

Corey

Clean room, business-friendly

Partner

8/10

Excellent

14 Mar 2026

Renee

Breakfast during week days is served only until 10 am so a bit early!
I was disappointed that the rooms had carpet 🙃
But the staff were very nice and friendly.
Mostly very quiet, except for our last night, pretty noisy!
Overall good experience

Partner

8/10

Excellent

13 Mar 2026

Zachary

The room on its first view is wonderful. However, after a day or two, you start to notice things that would not show in pictures about the room itself. The floor and trim are terrible in the restrooms. Whomever installed the tile made a base cut around a door frame and simply used about an inch thickness worth of caulking in an attempt to “hide” the imperfection. The caulking was not even wiped smooth. The bottom part of the walls were dirty especially around the toilet. The shower at first look, looked awesome because it had a rain shower head and an extra modern looking handheld head. The button to work the hand held head was broken and did not work; it had broken off apparently.
Also, when the other guest flushed their toilets we could hear it gurgle in the sinks in our room.
The room just appeared to have been cleaned in the dark. It certainly has not had a detailed cleaning in a while as the fixtures, doors, trim, lamps and lampshades were all tacky and caked with dust! But again, if you are not the type of person to notice the finer details in things, this room would be great because the furnishings, decor, and layout seemed well placed.
The common areas of the lobby and bar area were exceptionally designed and planned. The front desk and bar tenders were very polite and easy to talk to. The location of the hotel is the best part of this stay as its located in a cute little outside shopping area. The beach is a 20 minute drive.

The elevators were gross

Partner

10/10

Exceptional

10 Mar 2026

Mary

Every was amazing! Staff was most accommodating and enjoyable especially Kia. Excellent locarion

Self

10/10

Exceptional

08 Mar 2026

Theresa

Your staff did an excellent job communicating with guests when the fire alarm went off in the middle of the night. It would be beneficial to have some sort of an intercom system so that elderly guests and guests with young children do not have to evacuate the building in the middle of the night for a non-emergency issue.

Friends

4/10

Poor

08 Mar 2026

Jennifer

There was no one to help you with your luggage, check in took forever 20 minutes +, we had no hot water and the A/C broke twice. We complained to the front desk and they sent someone to fix it the first time and then never sent someone to fix it the second time. Awful!

Family_with_children

10/10

Exceptional

04 Mar 2026

Sierra

The morning and evening staff were very helpful and professional.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Angelo

All good

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Jade

The room was clean and spacious, staff were courteous and friendly. The only issue was finding parking was an issue.

Self

10/10

Exceptional

23 Feb 2026

Patricia

The friendly of the front desk staff

8/10

Excellent

22 Feb 2026

Francis

The room was clean.

Family_with_children

8/10

Excellent

19 Feb 2026

Thomas

Room was spacious

6/10

Pleasant

19 Feb 2026

Barry

Staff is good, rooms are dated for the price point .

The suites don’t have wares- order shower caps . Still waiting on it come to after three days .

Family_with_children

8/10

Excellent

17 Feb 2026

Pierre

Clean room, nice lobby but parking a bit far

6/10

Pleasant

16 Feb 2026

Stephanie

The room was older and the storage was very poor. Hallways dark and staff at check in was not at all helpful

10/10

Exceptional

16 Feb 2026

Robert

Loved everything about this hotel.

Business_and_leisure Partner

10/10

Exceptional

09 Feb 2026

Yujin

Great service;)

10/10

Exceptional

09 Feb 2026

Colleen

It was a beautiful hotel. However, I got very sick on my first evening there and was taken by ambulance to the local hospital where I was admitted for three days. I wasn’t able to enjoy the hotel at all

8/10

Excellent

08 Feb 2026

Verified traveler

Four stars only because the shower wand is in the wrong place, low and at the edge of the tub !
Breakfast needs more variety, not just scrambled eggs!

Leisure

10/10

Exceptional

08 Feb 2026

Jhakarria

Clean. Very hygienic. A very nice stay. Breakfast was great. Will be back for our next vacation

10/10

Exceptional

08 Feb 2026

eleanor

staff and location were great

8/10