Name: Milan Speranza au Lac
Address: Piazza Marconi, 9, Stresa (vb), 28838, IT

6/10

Pleasant

14 Jul 2026

John

Dinner was very disappointing; Tour bus takeover and staff ignored other customers. Food was marginal at best.
Staff gave our room key to the wrong people and assumed we had lost it. Searched our room - under the bed, through our stuff on the desk, even though we told them we had dropped key at the desk. CCTV cameras pointed at desk “were at another office” so staff said they couldn’t be reviewed.

10/10

Exceptional

11 Jul 2026

Mark

Lovely place, great location. We would definitely recommend staying here !

Friends

10/10

Exceptional

02 Jul 2026

Oliver

Great hotel and an excellent location

Partner

10/10

Exceptional

25 Jun 2026

Lissa

We were traveling with my mother who is in a wheelchair. The entrance to the hotel is very flat and easy to maneuver. There is an accessible public restroom room around the corner from the desk. The room was absolutely perfect the only change I would is a grab bar or two in the shower. Tub seat was provided for the walk/rolling shower. Showers in Europe are smaller than the US but this one was a decent sizes. Elevator worked well but is small I have attached a photo to show that only the wheelchair can fit and no other person or bag. But it does the job! Breakfast room was not handicapped accessible but my mom didn’t eat breakfast so it was not an issue. If you do want to eat on the property I would speak with the desk to find out how you can do that since it is only stairs to the room. Overall great stay with amazing c views from a wheelchair accessible room!

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Amartya

To me, this hotel seems a lot fancier in its online description/photos than it felt in real life. The breakfast room is nice & the location just by the water is very convenient. However, the breakfast buffet itself felt pretty bare bones/stale (eggs + assortment of pastries and cured meats). The mattress felt pretty poor quality (hard/springy) and the internet was quite slow. Additionally, the guest service on check-in was not great (did not receive any details on the amenities, breakfast options, etc.). Also, while it says the hotel has a pool, you actually have to get a guest pass from the front desk and then walk a block to another hotel and use their pool.

Self

10/10

Exceptional

19 Jun 2026

Juliet

Perfect location for getting about on Maggiore as near the ferry and also the 3 Isola’a which were all worth a visit. The hotel was a little tired but we had the top floor terrace room which more than made up for it. We had breakfast in the next hotel Milan du Lac which was very good.

Partner

10/10

Exceptional

14 May 2026

Eileen

Breakfast Menu could be a lot better, as there was no choice for a Hot Breakfast, other than very runny scrambled eggs, which were un-eatable, so in the end
I had to go out to a Restaurant for Breakfast.
Also very disappointing that the Hotel did not have
Tea and Coffee facilities in the room.

The Hotel itself was lovely and The Lake View from our
Rooms, was absolutely Stunning.

Stresa and the surrounding Areas were very Beautiful and
we will be returning again.

Family

10/10

Exceptional

14 May 2026

Leanne

Lovely hotel with a nice breakfast. Wonderful view of the lake from the higher floors. The staff was lovely and the location is nice. It is close to the ferry terminal.

Partner

8/10

Excellent

27 Apr 2026

Susan

Wonderful property in a great location

Partner

10/10

Exceptional

21 Apr 2026

Susan

The hotel was superb in every way and the initial view of the lake was amazing from my room. The breakfast had a good choice of food and the staff were excellent in looking after you and bringing coffee ehen you wanted. The room was excellent and cleaned well every day with clean towels left. I cannot praise this hotel more, my stay here was thoroughly brilliant.

Partner

8/10

Excellent

18 Apr 2026

Dominique

Bien situé sur le bord du Lac Majeur. À peine 15 minutes de marche de la gare.
Le déjeuner est très bon. Il ne semblait pas y avoir d'air climatisé donc il faisait chaud dans la chambre.
Décorations des chambres des années 1900.

Friends

10/10

Exceptional

05 Nov 2025

Lisa

A beautiful historic hotel with a lovely breakfast room overlooking the lake. Breakfast was delicious and the staff were exceptional. Highly recommend this hotel.

10/10

Exceptional

07 Oct 2025

Ted

Helpful staff. Very nice breakfast buffet. Tiny bathroom awkward for two people. No place to put personal toiletries.

10/10

Exceptional

05 Oct 2025

Helen

September in Stresa

We thoroughly enjoyed our stay in Stresa. The hotel had a good central location, a fabulous view of the lake, was pleasant and all the staff were really helpful. The breakfast with also tasty with a range of gluten and dairy free options.

Partner

10/10

Exceptional

30 Sep 2025

Dawn

Absolutely fabulous hotel in Stresa! Stayed there 3 nights after a work conference. Beautiful, charming, hotel with delightful staff. The location is superb across from ferry's. The views are spectacular and the town is so charming and quaint.I would definitely come back and stay. They also have a nice european breakfast. Everyone made you feel very welcome.

Business_and_leisure Self

10/10

Exceptional

28 Sep 2025

Gillian

Love this property very clean
Very handy for boats
Could do with a few English Chanel’s on tv and maybe a coffee maker in the room

Leisure Partner

10/10

Exceptional

20 Sep 2025

Natalie

Wonderful hotel

Lovely hotel, super friendly staff, brilliant location. A great place to spend a few days. Definitely worth a slight additional cost for a lake view

Self

10/10

Exceptional

06 Sep 2025

Patricia

Excellent location!

Outstanding location directly across from ferry dock. Delightful pomminaide.

Partner

8/10

Excellent

28 Aug 2025

Martin

A great location right in the centre. Very comfortable but misses a few things. No Tea/Coffee in room, old style Italian powerpoints, lack of toiletries.

Leisure Partner

10/10

Exceptional

05 Aug 2025

carolyn

The deco was really nice. Breakfast had an amazing choice of food. Bed was pretty comfortable. I wish there had been tea/coffee making facilities in the room. A great hotel & I would go back there.

Leisure Family

8/10

Excellent

04 Aug 2025

Robert

A well maintained older property with lots of charm and character. Excellent location on the strip and very helpful and competent staff. Basic breakfast. Try to get a room above 2nd floor for the view if facing lake.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Diane

Been back time n time again. Perfectly positioned for everything

Leisure Family

8/10

Excellent

10 Apr 2025

Verified traveler

A good choice

The Hotel Milan Speranza Au Lac is a 4 star hotel located by the lake boulevard.

The hotel is a reliable choice in the slightly lower end of 4 star hotels.

We had a nice two night stay at the hotel. The room and the bathroom were as expected but we were slightly disappointed as there was no balcony and the view was to the building on the opposite side of the street.

The breakfast was of good standard and contained everything you can expect. Also the service at breakfast was of unusually high standard. We also had one dinner at the hotel and were pleased with both the food and especially the service, which was excellent.

We would happily stay there again.

Partner

10/10

Exceptional

12 Oct 2024

Gillian

Lovely hotel and friendly staff
Shame no English tv channels or coffee/tea maker
But otherwise great

Leisure Partner

10/10

Exceptional

06 Oct 2024

Joseph

Visited the 2nd week of September. The hotel is ideally located to visit the other islands and walking distance to shops and restaurants. Our room was very accommodating for 3 adults and it faced the lake with a beautiful view. The breakfast was very good and the hosts were very friendly. Would definitely stay here again.

8/10

Excellent

23 Sep 2024

Hobart

Classic

8/10

Excellent

16 Sep 2024

Glenn

Great location, pleasant stay as previous.

Nice stay, 4th time here.

Partner

10/10

Exceptional

11 Sep 2024

Philippe

Beautiful balcony overlooking the lake. Excellent location near lake, restaurants and shopping. Very nice breakfast buffet. Charming antique furnishings, with modern bathroom.

Leisure Partner

10/10

Exceptional

13 Aug 2024

Pete

Excellent hotel

Hotel was very clean and staff very friendly
Breakfast was 1st class we had a balcony over looking the lake and was lovely in the evening to be able to sit and look over the lake would highly recommend to everyone we also had use of a swimming pool at the nect Hotel which was only 150m away

Partner

10/10

Exceptional

03 Aug 2024

James

Excellent staff, breakfast room overlooking lake. Use of wonderful pool at the Regina Palace hotel just along the road. Right in the centre of town with shops and restaurants seconds away.

Leisure Family

8/10

Excellent

01 Aug 2024

Kostas

Staff make the difference they strive to provide excellent service

Leisure Partner

10/10

Exceptional

29 Jul 2024

Stephen

Excellent hotel, very helpful staff, would stay here again

Leisure Partner

8/10

Excellent

25 Jun 2024

Jeremy

First I’ll point out what I’d say are obvious to most stays in Italy, just because I think it’s good information for Americans like us. A lot of people on these apps leave negative feedback for these reasons, but just know that we’re in Italy and these factors are just about everywhere here.
1) there are steps to get to your room, sometimes a lot of them.
2) a lot of places don’t have elevators (this one DOES)
3) the showers are small! I’m 6’4” and 240lbs… I fit, but it’s not like home, lol. This place has a full size tub/ shower, but no curtain.
Okay now that that’s over with, here’s our actual review. Location is perfect! Right across the street from the ferries to the islands. Plenty of food and shopping really close. Room was nice and had a balcony that faced the lakes, awesome!!! Check in was painless, but parking is offsite. It was close enough though. Everything about the hotel and room was as expected and nice. Our big complaint though is that they were doing construction both mornings we were there. The walls are thin and it woke us up both mornings… too early! On checkout I was asked about our stay and reported that issue to them, but the lady didn’t seem to care how disruptive it was or how inconvenient it was for us.
I’m sure this isn’t always the case, so I’d still say it’s a good place to stay, but I wish we could’ve been better taken care of due to the construction. Like don’t put people in rooms next door to rooms you’re remodeling!!!

Leisure Partner

6/10

Pleasant

23 Jun 2024

Verified traveler

Did not feel welcome

Hotel nice, location perfect, but the staff at reception was very rude :(

Business

8/10

Excellent

20 Jun 2024

GHENET

Enjoyed my stay, would return again.

Business_and_leisure Self

10/10

Exceptional

17 Jun 2024

Elaine

Traditional, spotlessly clean, lovely staff and a wonderful location. Highly recommend this beautiful hotel.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Lucy

Fantastic staff, great location, beautiful classic building, lots of choice for breakfast.

Leisure Family

8/10

Excellent

06 Jun 2024

Jill

We had a lovely stay; wound up extending an extra night.Our triple room was on the small side for the 2 of us, as we had anticipated from the photos. That was compensated by the many positives: Excellent service from the staff. Spectacular view from our room, appreciated the blackout shades. Superb friendly attentive service during the extensive breakfast buffet - delicious breads, pastries, healthy cereals and yogurt, enjoyed having cappuccinos every day. Very convenient location to promenade walk, the ferry, charming town centre and restaurants. We did not mind the short walk to where our car was parked; and appreciated that the parking was included.

Leisure Partner

8/10

Excellent

30 Sep 2023

Sheila

The hotel is perfectly located across from the park and ferry stations. There was also a little train car available for a drive around the city. Staff was very friendly and helpful.

Leisure Friends

8/10

Excellent

09 Sep 2023

Joanne

The corner room was very good, newer door to the balcony and window were quite effective in quieting the street and restaurant noise from below. The breakfast was good for European standards, excellent for US standards. Only ‘negatives’ were- parking is at the Regina Palace, a few mins walk, and limited parking during events like weddings. The room key was on a heavy weight, not the newer electronic keys being used, but we just left it with the front desk when we went out for the day. Would be nice to have hot tea and coffee in the lobby at night.

Leisure Partner

10/10

Exceptional

04 Sep 2023

Roxanne

It’s the best location if you are visiting Stresa for the first time. The ferry can take you anywhere and just across the street. Can board the airport bus right outside the hotel. Great restaurant on site. Excellent service and great breakfast. We went to the pool one time and is very relaxing.

Leisure Family

10/10

Exceptional

03 Sep 2023

Kathleen

Hotel rooms were very clean, staff is extremely attentive and work with a sense of urgency. Beautiful views and you can walk everywhere.

Leisure Partner

8/10

Excellent

24 Aug 2023

Hen

Special hotel

Special hotel. We had a great time there. Very good service. The rooms are old but with kind of magic. Breakfast can be improved. But in total our stay was great!!

Friends_and_family Family

10/10

Exceptional

21 Aug 2023

Raymond

Loved the location and the proximity to the lake, shops, restaurants and ferry terminal.
Fabulous, friendly staff. Good breakfast with exceptional service.
Loved the lake view balcony.
We have stayed here before and it was just as we remembered - perfect!

Leisure Family

8/10

Excellent

19 Aug 2023

Oliver

Maggiorie

Hotel spotless. Beautiful seating area to have breakfast. Room small, but clean. Bed ok. Great, helpful staff. Front of house ( restaurant) very efficient. Affordable. Use of neighbouring hotel pool was a nice bonus. Best place to stay in Stresa.

Partner

8/10

Excellent

14 Aug 2023

Cheryl

Great Place to Stay

This is a fantastic place to stay on Lago Maggiore. Right in the heart of town. AND you get access to parking and the pool at the Regina Palace. A big bonus. I definitely would return!

Self

10/10

Exceptional

25 Jul 2023

Paul

Great location. Very good breakfast. Clean and friendly.

Leisure Partner

10/10

Exceptional

22 Jul 2023

Daniel

Great hotel on the lake

Loved the hotel. Great location, by the lake and opposite the ferry landing. Plenty of restaurants and shops all around. Staff were wonderful. Room was comfortable. Breakfast was great. I could not have been happier!

Self

10/10

Exceptional

17 Jul 2023

Mika

Very nice lake views

10/10

Exceptional

18 Jun 2023

Mallorie

Had a wonderful time during our stay here. Very convenient location, spacious room, and great balcony overlooking the lake. Would definitely stay here again

10/10

Exceptional

11 Jun 2023

Megan

Quaint, very Italian in decor, genorous size room, right in the heart of all the best things Stresa has to offer.
Fantastic breakfast in elegantly styled dining room. All the staff were pleasant and helpful. Good value for money.

Leisure Self

10/10

Exceptional

28 May 2023

Richard

I liked everything about the hotel and the area.

Leisure Friends

10/10

Exceptional

26 Mar 2023

Mary

This is a beautiful historic warm and welcoming grand, yet friendly and comfortable, hotel. The staff was so very accommodating and everyone was happy and nice. Even though we don’t speak Italian, the staff always had someone who spoke English. Rooms are a bit small but you have to understand that this is an old hotel. The view over Lake Maggorie from the room is stunning. The ferry boats to the islands are right across the street in front of the hotel and the small downtown is right behind the hotel.

Leisure Family

8/10

Excellent

04 Sep 2022

Margaret

Great location but hard bread

10/10

Exceptional

24 Aug 2022

Nicole

Fantastic stay! Right in the center of Stresa with beautiful lake views. Lovely breakfast in the morning. Only nice to have would have been a fridge/minibar. Other than that it was fabulous would recommend and hope to stay again soon.

Leisure Family

4/10

Poor

22 Aug 2022

Olena

Not recommending

The room was very small and smells. When we booked this facility it tell us that 4 people can sleep there. It was Suitable for only 3 people. The refrigerator has to be ordered separately. Pictures on the internet and real life stands were different. Not recommended

10/10

Exceptional

17 Aug 2022

Sean

A pleasant stay in a great location

The hotel is gorgeous throughout and is perfectly located only a 10 minute walk from the train station and right along the shore. Your stay gives you free access to an amazing outdoor pool at the nearby Regina Palace hotel. The staff were very friendly and accomodating.

The room was comfortable and the AC worked well.

I would definitely stay here again

Self

10/10

Exceptional

03 Aug 2022

Heather

Excellent location. Waterfront, across from ferry & in pedestrian area. Easy walk to train station. Access to pool at neighbouring property. Great breakfast. Perfect spot for exploring the lake and islands.

Leisure Partner

10/10

Exceptional

13 Jun 2022

Kimberly

The water view was fantastic and excellent location, near the water, park, ferry boats, and shops. The room was nicely decorated and comfortable. The staff was helpful in getting us a taxi to the airport when our planned shuttle canceled on us. I’d definitely stay here again.

Leisure Family

8/10

Excellent

04 Jun 2022

Leslie

This is a lovely place we returned to after 9 years and it is still wonderful. The only real upgrade they need are new beds/mattresses. Perfect location and excellent staff.

Leisure Family

8/10

Excellent

20 Apr 2022

Anna

Overall good, however the room was stuffy and smelled strongly of cleaning products

Self

8/10

Excellent

16 Oct 2021

Gregory

Clean, central location, good value, friendly staff.

Leisure Family

6/10

Pleasant

02 Aug 2021

Verified traveler

Checked-in before 12 noon was unpleasant, as our assigned room was dirty. Due to tele.conference and internet, my husband had to stay in the room for more than an hour until the tel. meeting was over. it was unpleasant as the room was dirty, dirty towels and garbage were n the toilet. We were told to leave the room as the housekeepers would not be available after 2pm. My husband had to stop his tel. conference earlier than it should have been. Breakfast was okay and staff in breakfast area were friendly. Location of the hotel is good.

Partner

10/10

Exceptional

28 Jun 2021

David

Great hotel and hospitality

Great stay at a beautiful old hotel from another era. Had a beautiful view of the lake.

10/10

Exceptional

26 Sep 2019

J

Lovely view from the room and balcony. Very nice staff.

Leisure Self

8/10

Excellent

23 Sep 2019

Michael

Great location. Right next to old town and the ferry terminal. Staff was very helpful. Good breakfast.

Leisure Friends

8/10

Excellent

23 Sep 2019

Verified traveler

Overall good experience

Location good. Liked old elegant ambience. Breakfast good. Staff good. Room a bit worn. Overall good experience.

Partner

8/10

Excellent

16 Sep 2019

Verified traveler

Friendly staff and excellent breakfast service (B&B stay only). Well located hotel for boat trips and rail station. Great lake view from our room balcony. Unfortunately usual hotel concrete pillows inhibiting a comfortable sleep.

Leisure Partner

8/10

Excellent

11 Sep 2019

TuenchaiCory

Great location. Spacious room.
Booked a Lakeview room with balcony, worth it.

Leisure Friends

4/10

Poor

01 Sep 2019

Verified traveler

Old but functional

Very outdated

Partner

8/10

Excellent

01 Sep 2019

Verified traveler

Ideal location along the waterfront, being close to the shops and bars.

Leisure Partner

10/10

Exceptional

01 Aug 2019

Jamie

Everything was brilliant! From staff to facilities and location!

Leisure Partner

10/10

Exceptional

31 Jul 2019

Verified traveler

Great location near the water and downtown. Easy to find.

Leisure Self

8/10

Excellent

14 Jul 2019

Verified traveler

Great location, friendly staff, small but clean rooms , tiny bathroom,. Got room 606: enormous terrace overlooking the lake on two sides of the room. The only thing that needs to be taken into account in this hotel is that it’s two buildings/hotels and you don’t know where they’ll put you up, Milan au Lac is nicer than Milan Speranza au Lac. But you are free to use the facilities in both.

Leisure Partner

10/10

Exceptional

09 Jul 2019

Bear3977

Lovely hotel right in the heart of. Stresa. Ferry port literally over the road.
Continental breakfast is very substantial and staff very attentive
We had a standard room which I would describe as adequate.
Shampoo and soap provided but no hair conditioner.
Would definitely recommend this hotel. Excellent value for money.

Leisure Partner

8/10

Excellent

08 Jul 2019

Verified traveler

Excellent location overlooking Lake Maggiore. Reasonable rooms

Leisure Self

6/10

Pleasant

05 Jul 2019

Richard

Great location, but........

We travel quite a bit and leave honest reviews. In hindsight we perhaps should have paid more attention to other reviews for this hotel. The location is great, close to everything in Stresa and the ferry terminal. We had an enormous balcony on the top floor, it was actually bigger than the room. Amazing views across the lake from there. We booked a double room but had two singles pushed together, with soft and uncomfortable mattresses. Aircon made lots of noise but not effective. Breakfast - don't bother. Nothing hot, not even a toaster, and only on until 9.30am even at the weekend. However, if you stay at the hotel as part of a tour group you have a different breakfast room with hot food and toaster! Bathroom very small, had to walk in sideways, great shower though. When we did ask staff for anything they were surly and seemed put out. At checkout no-one asked how our four day stay at their hotel had been. Be aware that the car parking offer is at another hotel, short drive and 5 min walk back to this hotel. Fine for us but others may struggle especially in heat. Stresa is a great base to explore Lake Maggiore, but this hotel does not seem 4 star

Partner

10/10

Exceptional

05 Jul 2019

Verified traveler

Everything is well organised. Car parking was free in a safe carpark at a neighbour hotel, the amenities were at the neighbouring hotel which was absolutely fine and easy. View is amazing when you have the correct rooms. We did. We only used the Hotel as a base for B&B. The breakfast is great. The staff are all friendly and efficient. Checking in and out is simple. We will definitely go back.

Leisure Partner

10/10

Exceptional

14 Jun 2019

Verified traveler

very clean and in a good position. staff very friendly

Leisure Family

8/10

Excellent

10 Jun 2019

Verified traveler

The included breakfast was probably in the category of terrible. They charge extra for everything. No fresh tomatoes, salad or fruit. Fruit was from a tin. On a lighter note, staff was really helpful and friendly.

Leisure Partner

8/10

Excellent

09 Jun 2019

Verified traveler

Friendly and helpful staff. Good location. Breakfast were disappointing.

Leisure Family

10/10

Exceptional

03 Jun 2019

Verified traveler

oasis just 45 minutes from Milan MXP airport

excellent location, beautiful traditional hotel, near Everything! great place we will come again

Partner

10/10

Exceptional

27 May 2019

Verified traveler

Great location, very friendly staff, clean, excellent Wifi

Business

8/10

Excellent

18 May 2019

Verified traveler

Close to the train station for transport. Balcony looking out over the street. Close to the Lake and ferry terminals. Lovely atmosphere

Leisure Family

8/10

Excellent

24 Apr 2019

Linda

Room with twin bed was unusually laid out as well as bathroom ie toilet paper on the wall behind you. One long narrow room with both beds head to foot, leaving one bed with light access at their feet. Staff were very pleasant and helpful. Breakfast was good though the “orange juice “ was a mix of pop like material. Great location

8/10

Excellent

21 Apr 2019

Verified traveler

Nice property. Not too close to the center but close by bus. Giovanni and Paolo on the front desk were excellent. Very helpful. A bit expensive but then it’s Milan

Leisure Friends

10/10

Exceptional

06 Nov 2018

Bronwyn

Beautiful olde world hotel

The hotel is a lovely old beautiful building and is very convenient with shops and restaurants all around.
The dining room/breakfast room is a lovely room with a gorgeous patterned ceiling.
The tables are set with white tablecloths and quality silver cutlery, and the Italian waiters are dressed immaculately - all a very high standard.
The breakfast selection was very good.
The reception staff were very friendly and very helpful.

Partner

10/10

Exceptional

22 Oct 2018

Jill

Hotel close to shops and lake
Great breakfast and friendly staff

4/10

Poor

11 Oct 2018

Verified traveler

This isn't a 4-star hotel. The is hotel is old and very loud.
not recommended

8/10

Excellent

02 Oct 2018

Geoff

Excellent position

Close to the centre of Stresa right on the front, making easy access to ferries and shops.

10/10

Exceptional

28 Sep 2018

Gretchen

Nice room w/view, breakfast, helpful staff.

Great room with view, balcony, and included breakfast. Dinner at restaurant was delicious, excellent service. Used the business center to print airline boarding pass, staff had to add more paper to printer. Needed taxi from train station, too far to carry luggage. Staff also clued us in about shuttle to airport, saving the expensive cost of private taxi. Wish we had more time to spend to explore the area.

Partner

8/10

Excellent

23 Sep 2018

Verified traveler

Close to every thing in stresa

Efficiant check in.
Breakfast beautiful
Close to ferry for town hoping
In the heart of restaurants and ally ways of Stresa

8/10

Excellent

15 Sep 2018

Graham

Lake view

Comfortable bed. Outstanding view of Lake Maggiore. Friendly staff.

Partner

4/10

Poor

06 Sep 2018

Verified traveler

Disappointed

Tired and slightly shabby hotel cashing in on the lake side situation. Car parking was quite a walk away not mentioned in the hotel blurb.
Breakfast was uninspiring/

Partner

10/10

Exceptional

02 Sep 2018

Verified traveler

Great location

Lovely old world feel to the hotel. Perfect location

10/10

Exceptional

01 Sep 2018

Fiona

Wedding

Great location and very lovey staff. A short 10 minute walk from the train station and so close to ferry’s to take u out on the lake. Restaurants and shops are so close and so many to choose from. I would definitely stay here again

8/10

Excellent

29 Aug 2018

Christine

Good location

Good central location. Ferry terminal just across the road. Train station 10mins away. Plenty shops & restaurants nearby. Well worth paying that little extra to get the lake views. There are actually 2 buildings. We had to go next door to the restaurant for dinner but it wasn't a hardship. The staff were lovely, very attentive. The only downside was having to go to their sister hotel, The Regina Palace for the swimming pool but it is a lovely pool.

6/10

Pleasant

22 Aug 2018

Verified traveler

Great location, facilities need update

Location was great as was the parking. The hotel is in need of an update. Terrible air conditioning and the beds were very uncomfortable.

Family

4/10

Poor

10 Aug 2018

Verified traveler

The hotel from the beginning was not very welcoming and accommodating. The parking was not clear and the receptionist was not very helpful. The rooms were dingy and very small. The hotel was in a great location, but that's about it. Overall I would never stay here again or recommend it to anyone.

Partner

10/10

Exceptional

07 Aug 2018

Linda

Wonderful views of the lake

This was our fourth visit back to this hotel. Staff are friendly and helpful. Although no hot food at breakfast, the selection of breads, meats, cheeses, cereal, fruit and cakes/pastries is very good. The waiting staff cannot do enough for you and constantly ensure there is a good supply of breakfast items so everyone has all they need. Whilst we were there this time, the weather was exceptionally hot so we made good use of the pool at the sister hotel, Hotel Regina. We would definitely return to hotel Milan Speranza au lac again.