Hotel Paris

Tunisia , Port El Kantaoui-Sousse
SOUSSE, 15 Rue Des Remparts Nord
Show on Google | Map

100 reviews shown

10/10

Exceptional

17 Feb 2026

Melanie

The front desk staff were friendly and professional.
The amenities were well done and the breakfast room was well appointed and as expected.

Family

10/10

Exceptional

17 Feb 2026

Luis

Amazing staff! Very nice amenities

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Carol

The room was large, clean and comfortable. The bed and pillows were comfortable and the breakfast was delicious. They also have coffee, tea, and hot chocolate and some snacks out during the day. It was very conveniently located and was an easy walk to the train station and the downtown area. The staff was very helpful and friendly.

Partner

10/10

Exceptional

07 Feb 2026

Dominic

Lovely hotel, clean. Very friendly helpful staff. Our room was upgraded on arrival free of charge.

10/10

Exceptional

06 Jan 2026

Rosemary

The front desk staff were excellent. We didn't interact with others, and did not have breakfast.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Elizabeth

This is a charmingly, beautiful old hotel. It was very clean and comfortable. What stood out the most was the gracious and polite staff. They were genuinely professional and made you feel so welcome. The desk manager took down notes regarding my departure needs and helped me with a taxi to the airport at four in the morning.
This is also conveniently located near the train terminal. It’s easy walking distance from the Duomo and all of the other historic sites.

Leisure Family

4/10

Poor

01 Jan 2026

Mona

The room is very old , only two positive things : location and one of the staff

Self

6/10

Pleasant

01 Jan 2026

Ana

Good hotel

Family

8/10

Excellent

31 Dec 2025

Stephen

Spacious room and a free wine provided

10/10

Exceptional

29 Dec 2025

Laura

Staff was super amazing, Massimo was the super star, thank you all for being so nice.
Breakfast was good, rooms were always clean.
I’ll definitely stay there again.

Leisure Family

10/10

Exceptional

26 Dec 2025

Robert

Lovely hotel. Nice breakfast. Most Excellent service we have experienced.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Victoria

Amazing! Vitorrio was the best! Gave amazing recommendations

10/10

Exceptional

24 Dec 2025

ALEXANDER KINDNESS

A unique hotel , full of old world character, being a converted mansion once belonging to a rich family. It was comfortable and ideally located between the Duomo and the railway staion, making day trips to places like Pisa and Siena easily possible.

Self

10/10

Exceptional

21 Dec 2025

Maria

Excelente hotel, muy bien ubicado y cerca de todo. Muy buen servicio

10/10

Exceptional

14 Dec 2025

Leela

The hotel was great, there was a leak under the sink, they sent someone to fix it quickly. The building was beautiful and well maintained. Breakfast was great and you can access the coffee machine all daylong. The staff were friendly and helpful throughout our stay. The location was very convenient, whether using public transportation or exploring on foot. Very close to the Duomo. Overall, I would highly recommend this hotel to anyone visiting Florence!!

Leisure Partner

10/10

Exceptional

09 Dec 2025

Mary

When I visit Florence I always stay here. Lovely front desk staff, l complimentary coffee and snacks, breakfast. Large elegant rooms! Excellent location. Good value.
Grazie Mille!

10/10

Exceptional

06 Dec 2025

Matthew

This place is great! They are generous with luggage storage times even after checkout and the room was beautiful. The showers are tiny but everywhere in italy is like that.

Leisure Partner

8/10

Excellent

02 Dec 2025

Anna

Staff and location

10/10

Exceptional

02 Dec 2025

Dana

Great location, nice room, easy to navigate the train station to the location. Lovely breakfast and terrace. A great first day in Florence.

10/10

Exceptional

01 Dec 2025

Alan

clean room; great location; helpful staff

Leisure Partner

10/10

Exceptional

29 Nov 2025

chuck

Excellent, courteous and helpful staff, beautiful older hotel built of three palazzos, great central location, 3 minutes walk from the duomo and 15 minutes from all the major sites and museums. Highly recommended, I would gladly spend another week there.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Robert

Superb service, easy walk from train station, easy walk to Duomo and active areas of town. Comfortable room and nice morning breakfast option. Can I say superb service again? Would absolutely stay there again.

Leisure Family

10/10

Exceptional

22 Nov 2025

Lisa

great staff, clean, beautiful old architectural features, bathtub, near everything

Partner

10/10

Exceptional

16 Nov 2025

Alan

Staff were helpful and friendly. Hotel was beautiful and so Florentine

Leisure Partner

10/10

Exceptional

13 Nov 2025

Ann

room was excellent. Staff was great. Great spot to get to everything walking.

Leisure Friends

8/10

Excellent

12 Nov 2025

kimberly

Room was nice and clean. The street noise was more than expected

Leisure Self

10/10

Exceptional

11 Nov 2025

peter v

Great hotel with an amazing breakfast on a gorgeous terrace. Brilliant staff !

10/10

Exceptional

07 Nov 2025

Megan

Very adorable hotel in a great location. Awesome breakfast. The only issue we had was with the shower. The water pressure and temperature changed frequently

Leisure Partner

10/10

Exceptional

07 Nov 2025

Carolyn

The staff here is perenially welcoming. This is my go to place in Florence.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Nicholas

Staff and location were both excellent. The terrace and free coffee / juice machines were greatly appreciated.

10/10

Exceptional

04 Nov 2025

Angela

Beautiful hotel, the staff if friendly and very helpful!

Leisure Family

10/10

Exceptional

03 Nov 2025

Derek

Very helpful front desk!

Leisure Partner

10/10

Exceptional

02 Nov 2025

Bobby

Large rooms in the heart of Florence. Good breakfast. Friendly staff. Just shower stall was very tiny. Overall very good and clean.

8/10

Excellent

27 Oct 2025

Emily

My stay was great. The hotel was centrally located, and having breakfast made for easy mornings. If you choose to stay here, please remember you are in the main tourist center. It was a little loud at night. Nothing too crazy, but louder than I expected.

Self

10/10

Exceptional

26 Oct 2025

Linda

The room was beautifully preserved in historic details but was also modern and comfortable.

Leisure Friends

10/10

Exceptional

25 Oct 2025

Scott

Had a great time! Had an issue with our tv to start but with Massimo, Annika and the staff got
It corrected. Moved us to a nicer room, fantastic! Highly recommend this property. Also thanks to Vittorio !

Partner

8/10

Excellent

23 Oct 2025

Gerald

located very central to all exhibits.

10/10

Exceptional

22 Oct 2025

HUMBERTO

Excellent

Leisure Family

10/10

Exceptional

21 Oct 2025

Rabih

Hotel is in a very convenient location. Property is charming and very well kept. Staff is very helpful and friendly. The only complaint that was quickly resolved had to do with heating. According to the staff the city had not allowed to turn on heat to certain rooms in the hotel. A space heater was promptly provided and the issue was resolved. We were in room 445 and on certain nights the noise from the street was very loud late into the night. Due to the historic aspect of the property, the windows are not soundproofed. Otherwise, everything else was great!

Leisure Family

10/10

Exceptional

20 Oct 2025

Robert

Staff was excellent. Bathroom was a little small especially shower.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Doug

Old hotel so had to go up a couple flights of stairs with no elevator but a porter met us at the elevator unexpectedly to carry them up.

Good location close to the train station and easy walking to all of the high activity areas but not on a busy street itself, so that was nice.

Front desk gentleman ran the show and was great!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Peter

Very conveniently located. Can be noisy from streets and bars below at night. Adequate breakfast menu. Good parking service.

Leisure Family

10/10

Exceptional

15 Oct 2025

Lori

Our stay was part of a two week Europe trip, 6 countries 10 cities. This was probably our favorite hotel. It is in a former palace and our room a former room in the palace. Since our trip was historical/cultural focused, this room checked all the boxes. Not only was our room beautiful, huge and historic, our floor is also known to be haunted but a historic figure.
I got sick during the trip and the hotel was so helpful in giving recommendations for a Doctor to come to my room.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Carmen

Clean room, good shower, staff very accommodating

Leisure Partner

10/10

Exceptional

14 Oct 2025

Mark

Neighborhood was noisy at night.

Leisure Self

8/10

Excellent

11 Oct 2025

Andrew

A feel of history

The bedroom was stunning, huge and magnificent and full of history. Breakfast buffet was fine. No bar or restaurant but plenty nearby. Reception staff very helpful.

Partner

4/10

Poor

10 Oct 2025

Barry

Breakfast and the hotel were very underwhelming especially for the price.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Evie

Very very clean

Leisure Family

10/10

Exceptional

08 Oct 2025

Christopher

The staff and management is wonderful. Fixed any issue and went beyond expectations.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Wayne

View was great and room was clean and spacious. Staff was helpful, too.

Leisure Family

10/10

Exceptional

06 Oct 2025

CHRISTI

Small room but very comfortable. Fantastic location! Breakfast was wonderful and beds were comfortable.

10/10

Exceptional

06 Oct 2025

Aurelio

Massimo at the front desk was amazing! He accommodated our request and made our stay just about perfect. All staff was friendly and the property is located in a good area.

6/10

Pleasant

04 Oct 2025

Massoud

very basic hotel

Leisure Family

10/10

Exceptional

04 Oct 2025

diane

The location is perfect. Front desk staff were very attentive. You get to know them because you turn your key in each time you leave the property and retrieve it when you return. If the front desk staff are busy they do not keep you waiting and they pause to give you your room key. The breakfast was very good and there were ample choices. The breakfast staff kept the area clean and stocked. Our room was suitable and the cleaning staff refreshed it each day. The bed was somewhat comfortable. There were aspects of the hotel that could use a refresh but overall it was a good property.

Leisure Family

8/10

Excellent

01 Oct 2025

kurt

I would recommend this location. Near train station and other sites. Walkable.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Gail

I would definitely staff at Hotel Paris again. The staff was friendly and professional. As 2 older women we felt very safe and enjoyed the many restaurants in the area. Florence is a beautiful city.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Vassil

Great shopping, safe area.

Leisure

10/10

Exceptional

22 Sep 2025

Christina

The staff was gteat. They upgraded our room. The breakfast was very good.

Leisure Family

8/10

Excellent

20 Sep 2025

Charles

Older property with character in a good location. Staff was friendly and very helpful. Room was as expected. Did not like the fact that the elevator does not go to the floor levels but rather inbetween.

Leisure Partner

4/10

Poor

19 Sep 2025

Tayyaba

It’s a very worn out looking hotel, the room I stayed in had a strange smell.

Leisure Self

10/10

Exceptional

17 Sep 2025

Fadi

We absolutely loved hotel Paris. It’s 5 min walk from train station and a 5 min walk from the Duomo! We loved the hotel it was so pretty and and the staff was so friendly. We enjoyed it and will definitely be back whenever we are in Florence.

Leisure Family

10/10

Exceptional

16 Sep 2025

David

WOW! If this is 3 star... I'm in love! Absolutely stunning suite. Ceiling is 15' high with a ancient fresco painted. Breakfast was extensive, service was extraordinary! Bathroom... WOW WOW!!
Location is perfect. HIGHLY recommended!

Leisure Partner

10/10

Exceptional

16 Sep 2025

Terri

The rooms were nice, large and nicely decorated. Not enough outlets and no ability to iron or steam clothes.

Leisure Family

10/10

Exceptional

12 Sep 2025

Luciana

Grandeur property with excellent welcoming staff and on the doorstep to the city centre

Leisure Partner

4/10

Poor

12 Sep 2025

Rodolfo

Location is super convenient, and you can walk to everywhere. Bathroom super old, you barely fit in the shower. Access panel located inside the bathroom was leaking on the last day of our stay. Bathroom is in not good conditions. Water of the shower was changing from hot to cold…

Leisure Partner

6/10

Pleasant

11 Sep 2025

Shannon

We really wanted to leave a positive review because this was a great hotel. Sadly the front desk staff were extremely rude and treated us horribly over a misunderstanding. Because of the way we were treated we would never stay again and wouldn’t recommend.

Leisure Family

10/10

Exceptional

11 Sep 2025

Giovanni

Staff is super attentive to your needs. You can get a drink like coffee or tea 24 hours per day. Breakfast is very complete (eggs, bacon, etc.)

Leisure Partner

6/10

Pleasant

10 Sep 2025

Natalya

The hotel is in a good location, but unfortunately, it feels very old and outdated. The rooms were extremely noisy, and the beds were very uncomfortable. The pillows were so hard that it was impossible to get a good night’s sleep, and the mattresses were just as uncomfortable. I would strongly suggest the hotel replace the pillows and upgrade the beds to improve the guest experience.

Leisure Family

8/10

Excellent

05 Sep 2025

Ann

Room was clean. Staff and service were excellent. There was a problem with the air conditioner/ heat pump started leaking and a fuse was blown when using o hair dryer. A good stay overall.

Leisure

8/10

Excellent

05 Sep 2025

Zhixing

Warm staffs

Business Self

10/10

Exceptional

04 Sep 2025

Dominic

First time staying at Hotel Paris. It was a true delight from the moment we arrived with the wonderful welcome to the time we left. Although we only stayed 2 nights, we felt like home. The room was beautiful overlooking the street and surprisingly quiet at night for sleeping. The bed was comfortable and the bathroom spacious. Clean, clean clean. Breakfast served in the beautifully vaulted and frescoed ceiling room was nice. Coffee/tea service available 24 hours. Great find!

Leisure Partner

10/10

Exceptional

02 Sep 2025

Gail

A nice, convenient hotel in central Florence

This is a funky, nice hotel in the heart of Florence. It was once very fancy - now a bit past its prime but still very pleasant. Large room with a good sized bath and nice shower. Very convenient to everything in central Florence, five minute walk to the Duomo and about 10-12 minute walk to the train station. Our only problem was that the elevator did not go directly to our floor so we had to schlep the heavy bags up or down about a dozen steps.It wasn't a problem for us but I can see how that could be challenging for some guests.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Shahrokh

The property was rather quaint, old fashioned, room doors were opened with a key and upon leaving every day was asked to leave it with the receptionist. It was clean and tidy, The staff were super friendly and actioned all my requests with a smile. There was four complimentary bottles of water in the fridge. The hotel is in the centre of Florence and only couple of minutes from Duomo. The only negative point was the noisy A/C which I turned it off at night time. Should i return to Florence, I will stay there again.

Leisure Self

10/10

Exceptional

24 Aug 2025

Nagaswamy

Excellent hotel for family stay and proximity to the station and attractions.
Enjoyed the services provided by the hotel staff.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Amanda

Absolutely loved staying here and would do so again. We did have a rental car, and missed the one parking spot the first time by, but called the loop back an adventure! Worth the money for the parking, as they take care of the paperwork, that allows you to drive in the ZTL zone to get to the hotel. We got upgraded, so that was a pleasant surprise. The room was large, by European standards. The staff were amazingly helpful. The breakfast was worth the €10. There was a couple of bottles of water in the fridge, in the room, that were included. You could also get drinks in the breakfast room throughout the day. The location was perfect for walking all over.

10/10

Exceptional

24 Aug 2025

Steven

Don’t miss out!

Great location and very authentic Parisian style hotel. Lovely rooms, large selection for breakfast and wonderful patio courtyard to eat breakfast at.

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Ted

The hotel is convenient to the important sites, since it is located about a block and a half from the Duomo. Driving and parking is a struggle in that area but the hotel staff provided a convenient work-around that made things much easier. In this and many other things the staff were very helpful.

10/10

Exceptional

20 Aug 2025

Tony

Go there if you ever plan on going to Florence.

Amazing with an amazing staff and great hospitality. Couldn’t have been any happier with how they treated us during our two night stay.

Partner

10/10

Exceptional

18 Aug 2025

ALVARO

Good service

10/10

Exceptional

15 Aug 2025

Theresa

The breakfast buffet was incredible. My family and I enjoyed our time there and will be back soon!

Leisure Family

8/10

Excellent

15 Aug 2025

Jordan

Staff had great restaurant recommendations and the hotel is located within walking distance of most attractions.

Leisure Family

10/10

Exceptional

14 Aug 2025

Beat

Our room was really large and fun to stay in! This hotel used to a palace. I believe our room may have been a former living room, as it had a large fireplace in it!

Leisure Family

10/10

Exceptional

05 Aug 2025

Valerie

Great breakfast- and so many steps!! There is a lift, but there are floors off to the side between floors as well. Room was spacious, clean bathrooms. Fairly quiet, for being in such a busy location. Highly recommend.

Leisure Family

10/10

Exceptional

04 Aug 2025

Joseph

Great place!!! Staff amazing. Wonderful breakfast.

Leisure Family

10/10

Exceptional

03 Aug 2025

Leslie

Great location, convenient to train station and Duomo, beds were okay but older. Room was spacious. Staff was friendly and helpful.

Leisure Family

4/10

Poor

02 Aug 2025

Yeselys

Our recent stay at this hotel had both positive and challenging aspects. The hotel is well-located, within walking distance of major attractions and the train station, and the surrounding neighborhood felt safe and accessible. We especially enjoyed the restaurant directly across the street, which offered a great dining experience. However, there were several areas where the experience did not meet expectations. The room we were assigned faced a busy street and lacked adequate soundproofing—we could clearly hear street noise as well as sounds from the neighboring room, which made it difficult to rest. Additionally, the bathroom was extremely compact, to the point where maneuvering was uncomfortable. The shower area was particularly cramped, and the drain appeared to be malfunctioning, resulting in frequent flooding. The included breakfast was very basic and limited in variety. When we approached staff to request a room change due to the noise issue, the response was dismissive and unaccommodating. We were told to wait for another staff member, but no further assistance was provided.
Overall, while the location is excellent, the room comfort and service did not reflect the price point. We do not plan to return to this property in the future.

Leisure Family

8/10

Excellent

01 Aug 2025

Sarita

Location

Leisure Family

10/10

Exceptional

31 Jul 2025

Armin

Hotels is charming and in excellent location. It is old buildings so don’t except modern amenities but is charming and great place to stay.

Leisure

2/10

Poor

29 Jul 2025

Colin

I booked three rooms for my family in July 2025 my daughter was in a single room. She was woken at 3am by banging on the door, she thought it was her door. It was actually the door next to hers room 203. She is a confident young lady but was frightened, she was going to phone reception but did not want the man banging to hear her. A few mins later an Italian gentleman came and shouted at the person banging on the door. She does not speak Italian so does not know if he was staff. At approx 9am I spoke to reception explained what had happened and said I would return in an hour to resolve the complaint. I returned to reception spoke to the only lady on reception who advised me she had spoken to management and could only offer 28 euros. If my daughter had called reception at 3am maybe they could have done more. I said so your putting all the responsibility on your guest a frighten single young lady. I find this so unacceptable
Don’t hotels have responsibilities to their lone female guests. My daughter came down to reception to check out and I introduced her to the reception lady, she acknowledge her but DID NOT APOLOGISED TO HER OR ACKNOWLEDGED WHAT HAD HAPPENED. I felt insulted by response from staff. I said I would complete a review and she said they will respond

10/10

Exceptional

28 Jul 2025

Vivienne

Stay in an old palace

This is a lovely hotel in an old palace in Florence. It has many levels (and therefore lots of stairs!) gorgeous old furniture , painted ceilings in public spaces. It's in walking distance of the train station and of the Duomo. We had a problem with the a/c in our room, but they fixed it promptly.

Partner

10/10

Exceptional

27 Jul 2025

Siti Norazlinna

Classic.

10/10

Exceptional

26 Jul 2025

Jeffrey

We loved this hotel. Its beautiful, very helpful staff, would stay again!

Leisure Partner

10/10

Exceptional

25 Jul 2025

ELISA REYES

Friendly staff.

10/10

Exceptional

19 Jul 2025

John

Great place to stay in Florence

Great place to stay. Centrally located in Florence. Short walk from the train station. Would stay here again!

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Juan

Great location!! Stay was excellent!

Leisure Family

10/10

Exceptional

17 Jul 2025

Jo-Ann

This is a very old building but it still had a lot to offer. Excellent location and good value for money.

Leisure Friends

8/10

Excellent

17 Jul 2025

Feilong

Almost perfect except that it is slightly more expansive than we expected—for this price point, the facilities are a bit outdated. But nothing significantly worrysome.

Leisure Family

10/10

Exceptional

16 Jul 2025

Aza

excellent service, from front desk to breakfast staff. breakfast was delicious (hot breakfast buffet incl eggs snd pancakes and pastries and yogurts and breads and jams etc.). all the staff was great, and were super friendly. they helped with our luggage too! very central location to like all attractions. the hotel was an older hotel likely, but super cute. it all worked. any issues; they were happy to fix and in a timely manner too. would 100% stay here again. loved our room patio and the views were great! AC was great in the room! dont forget your international chargers! enjoy! thanks to everyone! oh and if walking from the station, go around using that first street on thr left after the church because itll make lugging around ur stuff a tad easier.

10/10

Exceptional

15 Jul 2025

Christen

Gorgeous hotel with an amazing room

Leisure Family

10/10

Exceptional

13 Jul 2025

Bridget

Great location and great staff

Leisure Family