Cesar Palace Casino Hotel

Tunisia , Port El Kantaoui-Sousse
SOUSSE, Bvd 14 Janvier - Route Touristique, .
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100 reviews shown

8/10

Excellent

14 May 2026

Debbie

Reservation were made for Caesar’s Palace but when we checked in we’re told we had been up graded to Nubo. Very nice room, spacious, clean, staff were very friendly, always had a greeting. Only negative comment was we had a really hard time finding the lobby to check in, directions to take elevator to lobby would have been very helpful.

Friends

10/10

Exceptional

14 May 2026

Gerardo

Pleasantly surprised of updated rooms. Did not expect the rooms to be fully redone . Value for money is good.

Self

10/10

Exceptional

13 May 2026

Mariana

All good

10/10

Exceptional

13 May 2026

Ben Stephen

Clean room great staff, SO EXPENSIVE

Self

10/10

Exceptional

13 May 2026

Greg

Good experience

Partner

10/10

Exceptional

13 May 2026

Jomayra

Stayed for the experience and did not regret!! We’re not gamblers but they had so many things to do it didnt matter. We had lots of fun regardless. Location is ideal as well. Would stay again.

10/10

Exceptional

13 May 2026

Alma

It’s really beautiful and great location!!!

Partner

10/10

Exceptional

13 May 2026

Debra

Amazing place had a great time. Definitely would recommend and we’ll go back again.

Partner

10/10

Exceptional

13 May 2026

Manuel

Perfect

4/10

Poor

13 May 2026

john

They charge for every little things.
$25 for using a room coffee machine.
If you open the room refrigerator and arrange bottle/can positions, they charge you $20.
You cannot bring your own items and store in the refrigerator!

Partner

8/10

Excellent

12 May 2026

Denisa

Their not cleaning the room daily

10/10

Exceptional

12 May 2026

Jeanine

Fabulous

10/10

Exceptional

12 May 2026

Claudia

Great staff. Very central and convenient. Truly enjoyed our stay!!!!!

Family

4/10

Poor

12 May 2026

Dexter Roman

It’s Vegas, you expect some grime a little bit of nasty. But I expect the hotel to be of higher standards especially on the strip.

Phone didn’t work, bell desk lost our bags making us late for a reservation. No early check in on a Thursday. Rooms are dated and fixtures are cheap or broken.

Partner

4/10

Poor

12 May 2026

Angie

I was very disappointed the toilet clogged three times and the TV was very slow. I booking the place for three days, but on my second day there my keys stopped working I got stuck in the parking lot they wanted to charge me extra money
I do not recommend this hotel at all. I will not return

Family_with_children

2/10

Poor

12 May 2026

ARTAK

We had a terrible experience at Ceasars: they placed us in a different room than we had reserved (we reserved premium room in Palace tower with pool view, but they gave us a premium room that was looking at the roof of the parking lot). When we called asking to change our room immediately after entering the room they told us there are no pool view rooms available anymore and they cannot change our room. When we asked isn't it the point of reserving a specific room type to ensure you get what you paid for they told us they do not guarantee the type of the room, the reservation only guarantees just a room with the hotel. Also, the bathroom sinks were not draining well. When booking the room, the room photos showed an ottoman in front of each of the two queen beds, but they were not in the room when we checked in. Next morning, when we asked if we could check out 1 hour later, they rudely said that we can't. I definitely will not book a stay with Ceasars Palace in the future. Recommend to stay away.

Friends_and_family Family

8/10

Excellent

11 May 2026

Shanda

The hotel itself was beautiful- Our room very nice. The pool never opened during our stay_windy weather, maintenance,,,etc. The staff unfriendly and unhelpful- I guess because it is Caesar’s Palace they feel no need to be nice or polite or to try and make their guests feel welcomed and cared for- I have stayed at many hotels in Las Vegas and will not stay here again-the Bellagio is just next door where customer service is amazing!

Friends_and_family Family

6/10

Pleasant

11 May 2026

SUSAN

I have never been to a hotel (even a cheap one) that you had to buy coffee in the room. I’m surprised they didn’t charge me to go to the bathroom. Won’t stay there again

Partner

6/10

Pleasant

11 May 2026

Marnika

It was ok
Not what I had expected!
But the spa was fabulous😄

Friends_and_family Family

10/10

Exceptional

11 May 2026

Alaina

Clean room, easy check in/ out services

Family

8/10

Excellent

11 May 2026

Karen

April at the front desk was a gem! The room was okay, and it had an amazing deep bathtub that wasn't working properly. (The drain flange wouldn't stay put so the tub wouldn't fill, and the hand-held sprayer also didn't work!) We were very disappointed.

Family

10/10

Exceptional

11 May 2026

Peter

Wonderful stay, rooms are a little tired.

10/10

Exceptional

11 May 2026

Monique

This is our new place to stay in Vegas!

Partner

6/10

Pleasant

11 May 2026

paula

Be prepared for hidden fees. The resort rate is $100 a day. No Amenities. The refrigerator is half the size of a dorm fridge and it costs $20 daily. No microwave. They give the standard room baubles, coffee and lotion. No soap, just body wash, shampoo and conditioner.

Family

4/10

Poor

11 May 2026

Nga

Took my mother for a special Mother’s Day weekend at the world famous Caesar Palace hotel and did not have a good experience. The front desk told me that they are on an every other day cleaning schedule and would not come to clean the room unless we called before the scheduled day. So when the other day schedule came, my mother and I went out and came back only to see that the room wasn’t cleaned. I called the customer service number and be girl said they don’t clean at all unless called. I told her the front desk said they were on an every other day schedule. Nonetheless the girl said they would send someone to clean the room now that I called. So my mother and I went out and came back late that evening to a uncleaned room. We ran out of hand soap, had trash overfill from the bins, and needed new towels. But since it was late and we were checking out the next day, we just accepted the poor service. For the amount of money that we paid for this hotel, we did not get any more benefit that any other hotel on the strip except for an over priced room. Very disappointing

Family

10/10

Exceptional

11 May 2026

braw

It was a great experience.

10/10

Exceptional

11 May 2026

Hosneara

I have no complaints about this property.

Friends

6/10

Pleasant

11 May 2026

Hellen

Rooms are outdated , rooms advertised with fountain view only has partial view and that is only when you standing Infront of the window otherwise no view at all we were in room 3574 , staff at 24 h cafe next to registration not friendly at all .

Friends

6/10

Pleasant

11 May 2026

Jared

We arrived pretty early and were able to check-in early...for a $65 fee. Was worth it at the time. It does not seem like they prioritize OTA/Expedia reservations whatsoever. Room was on a low floor opposite of what was requested and the room reeked of vinegar. Elevator buttons were broken in many spots and our room was lacking basic things like an ironing board, luggage rack, etc. Was too expensive for the product. Food court is always nice, pool was super gross. Pool furniture was visibly worn and dirty all over. Stuff was floating in the main pool where a filter seemed to be lacking. Drinks were excessively overpriced compared to other vegas pool bars.

Partner

10/10

Exceptional

11 May 2026

Amy

It was a lovely stay with many amenities.

Friends

6/10

Pleasant

11 May 2026

Andrea

To note, I am a former hotel executive and was travelling on business during this stay. Caesars Palace Las Vegas is exceptionally well situated on the Strip, and that location is ult

That said, there were several disappointing aspects of the stay:

Much of the furniture throughout the room was visibly scratched and worn. I understand the challenges of maintaining a high-traffic property, but even simple touch-ups would significantly improve the appearance and overall impression of the rooms.
If you are assigned a room with an adjoining door, be aware that the soundproofing is extremely poor. I could hear virtually everything happening next door — including conversations and bathroom use — which made for a very uncomfortable experience.
While the room included a coffee machine and cups, there was no coffee, cream, or milk provided. This felt like a surprising oversight for a property of this caliber.
Housekeeping was very basic. Aside from towel replenishment and the bed being made, there was little indication the room had actually been cleaned. In addition, the towels felt quite thin and low quality.
There was no hand cream provided in the bathroom amenities, which felt like another detail missing from what I would expect at this level of hotel.

Ultimately, the location of the property was the strongest part of the experience. Had it not been for that convenience, I likely would have changed hotels. I expected more from a property with this reputation and left disappointed.

Self

10/10

Exceptional

11 May 2026

Brittany

Great place

Friends_and_family Family

10/10

Exceptional

10 May 2026

Adriana

Me encantó todo 100 d 100

8/10

Excellent

10 May 2026

brady

Our sink kept backing up gross water up through the drain in the sink

10/10

Exceptional

10 May 2026

Brad

Excellent

Friends

10/10

Exceptional

10 May 2026

Lindsay

Classic Vegas's hotel. Great location. Centrally located on the strip. We stayed in the newer tower. Large rooms with comfortable beds that felt great after a long night!

Friends

8/10

Excellent

10 May 2026

Yolanda

Clean room

Family

8/10

Excellent

10 May 2026

Deep

Amazing place to stay! Feels like the center of Vegas. Make sure to book through the hotel and not a third party site.

Family

10/10

Exceptional

10 May 2026

Daymon

The room was very nice and clean . Property was beautiful.

Friends_and_family Family

4/10

Poor

10 May 2026

Joe

No water no coffee and no tea provide. All need to pay. What is wrong with current hotel?

Partner

10/10

Exceptional

10 May 2026

Judith

Love this place! It was super clean and comfy! One area of improvement would be to have 4 towels for 4 people upon arrival. There were too few towels.

10/10

Exceptional

10 May 2026

Brittney

It’s a great place to stay. Love the Forum Shops and the main pool.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Jorge

Yes

Friends_and_family Family

6/10

Pleasant

10 May 2026

Jonathan

Room was cleanish. Weird things stuck on ceiling and shower head was full of calcium

10/10

Exceptional

10 May 2026

Breanna

Clean room, lots of options in side the hotel itself. Bathtub was great, staff great.

Friends

10/10

Exceptional

10 May 2026

Srutha

Beautiful hotel and room

Partner

10/10

Exceptional

10 May 2026

Vanessa

Excelente hotel en todos los aspectos

Partner

10/10

Exceptional

09 May 2026

Calbe

A lot of walking . Be prepared to walk a long way from the front desk to your room, to uber pickup , to self parking .

10/10

Exceptional

09 May 2026

James David

really enjoyed Caesars Palace it could use some updating on the floors and the rooms but very well located on the strip, friendly staff, pool was excellent, check in and check out was a breeze would definitely stay here again

Partner

8/10

Excellent

09 May 2026

Jeff

Beautiful, huge property. Great shopping at the forum. Only one USB charger on the side of the phone that was difficult to find at first.

4/10

Poor

09 May 2026

Jordan

Caesars finds any way to nickel and dime you. Charging $15 to use more than 2 devices on WiFi? $20+ to make any space whatsoever in the room fridge? Tons of space around the pools for more chairs or a single umbrella, yet there are barely enough, no shade, and shaded day beds or cabanas that cost you $600+ to have an ounce of shade. The poolside food ordering is a mess and nobody knows how to find you. The AI chat system used to replace any sort of human help is completely useless. For how much this place costs you get nothing in return.

Friends_and_family Friends

8/10

Excellent

09 May 2026

Jakob

Great pool and big room, nice view.

Friends

8/10

Excellent

09 May 2026

Katherine

The property is beautiful and the rooms were clean but the front desk experience was horrible. The gentleman that checked us in was very short when asked a question he didn’t provide any information on the WiFi or on any amenities within the property - even how to get to our tower - he said “make a left when you reach the David statue and then another left” we did that and ended up on the other side from where our tower was.
We were very disappointed with that interaction

Partner

10/10

Exceptional

09 May 2026

Rosa

Great hotel and amenities

10/10

Exceptional

09 May 2026

Víctor

Good

Partner

10/10

Exceptional

08 May 2026

Nabil

Amenities, location, staff, my favorite spot in Las Vegas.

Friends

10/10

Exceptional

08 May 2026

Thi Dep

Strong recommend when visit to Las vegas

Family_with_children

8/10

Excellent

08 May 2026

Barbara

The check in line was long with few staff assisting guests. There were more staff standing around staring at the computers than assisting the guests to check in. We stayed for four days and three nights and our room was never cleaned or given clean towels - we took the do not disturb sign off the door and the room did not get cleaned. The shower ceiling had mold marks and there was black hair in the toilet - we do not have black hair. We stayed at Caesar’s Palace to see Blake Shelton - he was excellent!!!

Friends_and_family Family

6/10

Pleasant

08 May 2026

Akshay

No in room service for the 4 days I stayed. Unnecessary charges on the checkout bill, which they use to take advantage of customers in a rush to checkout. Not booking again.

Friends

10/10

Exceptional

08 May 2026

Alisa Ann

This hotel was absolutely perfect for our stay! We were close to everything and loved our fountain view from our room. I would definitely stay there again without hesitation.

Partner

8/10

Excellent

08 May 2026

Sahita

Front desk very rude

10/10

Exceptional

08 May 2026

Darla J.

We were here for a convention, and never left the hotel. The restaurants were fantastic, and the staff was amazing. Very convenient to move from our rooms to the ballrooms for the trade show floor. Could have had some looser slots, wink wink, but all in all it was a great week.

Business

10/10

Exceptional

08 May 2026

Aaron

Yes

Family_with_children

10/10

Exceptional

08 May 2026

LENNY

Great upgrade.

Self

2/10

Poor

07 May 2026

Pedro

La habitación con una vista horrible hacia los tubos y las escaleras de emergencia.

Partner

10/10

Exceptional

07 May 2026

Kerrin

Lovely clean room. Loved the Hotel. Staff were helpful

Friends_and_family Friends

8/10

Excellent

07 May 2026

Rachel

The stay was lovely!! The only thing I have to complain about is the hidden fees. For example, you cannot use the fridge without being charged. When we entered our room the whole fridge was stoked with drinks and when we moved them we were charged. Other than that, wonderful stay! They have taxi service available at all times, the staff is very nice and very attentive. Especially the pool staff, they were wonderful!

Partner

4/10

Poor

07 May 2026

Jacqueline

We had paid for a clean, take in care of room, with a view of the strip of Las Vegas. What we got was an old room with broken closets doors, with a view of the parking lot. When we complained they moved us to another room with a larger view of the parking lot. The rooms were old and you can’t use the refrigerator because they stock it with alcohol and you can’t put anything in the refrigerator. If you ask them they for a refrigerator they want to charge you 30.00 a night. Not happy with staying at Caesars palace.

6/10

Pleasant

07 May 2026

Alicia V

When I got there, I requested an upgrade. I was then told my room was an upgrade and it was not what I consider an upgrade for the money I spent. The decor was old and everything in the room was dusty and old. I would not even sit on the furniture (sofa, chairs) because they were cloth or velvet and were not clean to my standards. My husband had to reclean the entire room with clorox wipes. We also had to get someone to come in vacuum the room because of all the food and crumbs that were found in the cloth chairs. This is by far the worst hotel I've stayed in as far as cleanliness in las Vegas.

Partner

10/10

Exceptional

07 May 2026

Jessica

Central location, so much to do. Room was clean! Attentive staff

Family

10/10

Exceptional

06 May 2026

Bonnie

Spacious room

Business

10/10

Exceptional

06 May 2026

elvan

There wasn’t anything to add everything was perfect in our stay thanks for everyone part of it to make our journey unforgettable 🙏

8/10

Excellent

06 May 2026

Stephen Tracy

Everything in the room fridge costs $ Sensors bill you even if you just move or touch an item.
Food is excellent but pricey.
No amenities in room: lotion or other things you would expect from an upscale hotel.
Gamblimg here is more high roller oriented
Hotel is very clean and well maintained
Check in is long lines And not available until 4pm Up charge to check in just one hour sooner
Resort fee is irritating and unnecessary

Friends

8/10

Excellent

06 May 2026

Rachael

Hotel had great amenities and was very clean. Great location!

Friends_and_family Family

6/10

Pleasant

06 May 2026

Leslie

When I checked into my room the carpet was full of crumbs and paper. When I aske fpr a vacum, the staff complained they didn't have time for this.

Family

8/10

Excellent

05 May 2026

Caitlin

Room was clean. A few minir maintenance flaws like lose sink handle torn wall paper amd chipped paint but linens toilet shower and floors were clean

Partner

6/10

Pleasant

05 May 2026

Nicola Susan

Customer service seriously lacking. Despite resort fee being paid there was a lack of sun loungers and towels at the pool and vociferous staff stopping sun loungers being moved into shade despite there being very little shade available. Maid service for room had to requested each time or did not happen. Overall disappointing despite being in a great location

Family

4/10

Poor

05 May 2026

Ian

Centrally located

Partner

10/10

Exceptional

05 May 2026

Andrea Van

The staff are incredible here :) had the best time by the Venus pool! Would stay here again!

10/10

Exceptional

05 May 2026

Ferrara

8/10

Excellent

05 May 2026

John

Thx

Partner

4/10

Poor

05 May 2026

Martin

If you’re driving to Las Vegas and staying at Cesar Palace self parking is not free and at least 10min walk to the hotel registration. Valet parking charges $50/day and hotel charges $20/day for parking. There is a coffee machine inside the room but the coffee cups are not free which most of the hotels provide them for free. No complimentary sleepers even after I called and asked them for the sleepers even I’ll pay they said no. No good isolations throughout the doors and walls you could hear people talking outside the hallway. I wouldn’t go to Cesar Palace for the 2nd time.

Partner

10/10

Exceptional

05 May 2026

Anne

I liked everything about the hotel. The only exception was that I wish the list of items on the table and in the fridge had all the prices for the snacks and drinks. I had no idea that the bottle of water was almost $17. Also, I was unaware that the refrigerator is not for personal use.

Friends

10/10

Exceptional

05 May 2026

Teresa

Friends

10/10

Exceptional

05 May 2026

James

Clean room and nice hotel I would stay here again

Partner

10/10

Exceptional

04 May 2026

Michael

Great overall experience

Friends

6/10

Pleasant

04 May 2026

Juan carlos lopez

Dealers can be more cheerful

10/10

Exceptional

04 May 2026

Reuben

Best place to stay for sure. Shopping was amazing and Peter Lugers was phenomenal.

Partner

10/10

Exceptional

04 May 2026

Gina

Loved everything!

Friends

8/10

Excellent

04 May 2026

Donna

The location was great. Most of the staff were helpful. We did have an issue with the mini bar, which was due to the fact they did not inform us that if you took anything out of the bar fridge, you paid for it immediately. We took everything out to use it as a fridge for some snacks and sandwiches. This incurred cost right away. One of the agents was going to charge us a $75 re stocking fee. We finally got an agent who deleted all the costs and didn’t charge us anything. Just have to get the right agent.
The pools were amazing, and over all we would recommend this hotel.

Family

6/10

Pleasant

04 May 2026

milfred

I think this is about the 10th or 12th time that I’ve gone to Caesar’s Palace. We normally stay at Nobu, but the fares were so much this time that we decided we’d take a fountain view room instead, the room was certainly showing it sign of age in the woodwork and tables and such, but the part that really got to me was the pool area. There was only two pools open the main big pool was closed and you weren’t even allowed to sit on the rim and put your feet in the pool. You weren’t even allowed to sit on the rim. Most of the chairs were in the shade in around the big pool and they were locked behind the fence or sign. Another Pool was for Nobu use only another pool is under maintenance so it just left a whole lot of people wandering around, looking for a chair and looking some relief from the heat. it seems like they really just want to say no we before they look for reasons to say yes. Vegas is certainly getting expensive.

Partner

8/10

Excellent

04 May 2026

Carol G

The front desk kept trying to upgrade our room along with extra charges. Told him no several times yet he kept asking. Did not even ask if we were using parking, which we were. We had to ask him.Felt like he was just trying to upsell.

Partner

10/10

Exceptional

03 May 2026

Michael

Clean room

4/10

Poor

03 May 2026

Yereth

Friendlier staff have been more of a welcoming stay

Family

4/10

Poor

03 May 2026

Jared

Shower drain was very slow as if it was clogged and not the view we paid for over $2,000 for a room that had no fridge and no view.

Partner

10/10

Exceptional

03 May 2026

Lisa

Dinner Bobby flays great. Cage Americano breakfast 2 times good food. Would go back again

Family

10/10

Exceptional

03 May 2026

Isney Serafin Crespo

Good

8/10

Excellent

03 May 2026

Molly

I gave 4 stars instead of 5 because the bath tub in our room was dirty. We did let staff know and they gave us a room credit to use for our stay. Everything else was fantastic! Staff, food options, seeing Cyndi Lauper in the Coloseum!

Family_with_children

10/10

Exceptional

03 May 2026

Lianet

Excellent

8/10

Excellent

03 May 2026

Chris

Clean, large room. However, weird layout with a long hall entryway and two toilet rooms flanking a central shower which could be entered from both sides.
This set up took up too much space in the room. The desk attendant told the 3 of us, because of this set up there wasn’t enough room to get an additional roll out bed to the room. They had a mini-bar with snacks and Fiji water and coffee k-cups - but there was a sign stating that they would charge ~$20 to the room if we used any of it!
The overall experience was a bit disappointing. I remember going to Vegas when I was younger and food, etc used to be cheap if not free. But now they seem to nickel and dime you at every turn!

Family