Universo Romântico Guesthouse & Spa

Portugal , Lisbon
LISBON, Rua Luciano Cordeiro N 72
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75 reviews shown

10/10

Exceptional

28 Jan 2026

Martina

The receptionist was very nice,lovely and allways with smile. The hotel is in outskirts if the centre with great acces to public transport and lots of restaurants around. Room was very clean, spottles and bathroom as well. Shower was excellent. We stayed in deluxe double room with private bathroom, room was very basic but bed was so comfy and we have lovely french balcony.
As well we had breakfast, couple of choices but very nice coffee and cakes:)
When on city breaks we use room just for sleeping and it was worthy. Very nice for very nice price.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Vidal

Staff very friendly helpful

Friends_and_family Family

4/10

Poor

03 Oct 2025

Mark

The bed quality was the worst I've ever experienced a $50 mattress very hard and impossible to sleep on. The pillow was incredibly fat and hard impossible to sleep on I had to use the throw pillow which was Tiny and crappy. The windows to the busy road were useless for noise so we heard every single noise. On the positives breakfast was fantastic and good decent quality espresso and the place was clean and your front desk staff was friendly. If you make a little investment on the things I mentioned you would have gotten a five-star review from me

Partner

4/10

Poor

03 Oct 2025

Willow

Just a warning if you have luggage; the \"elevator\" is not easy to get to and use. you have to lug your luggage up two sets of stairs just to get to the elevator, and the elevator drops off in between floors, so you have to lug luggage up or down another set of stairs. As a solo traveler with a standard 45 pound suitcase and a carryon and personal item, this becomes painfully awkward.

Business_and_leisure Self

6/10

Pleasant

19 Sep 2025

sami

Buena atención pero deben mejorar el equipamiento

Aire acondicionado muy deficiente, pasamos calor en las noches, almohadas incómodas,

Friends_and_family Family

4/10

Poor

18 Sep 2025

Sean

The pictures did not match the property. Very disappointing.

Business_and_leisure Partner

2/10

Poor

24 Aug 2025

Ali

The experenice is not good..deluxe room but no facality...no AC Working properly,,no tissue paper in room.staff was not co erativr..bad expereince

6/10

Pleasant

16 Jun 2025

Aretuza Lima

Met basic expectation

Leisure Family

4/10

Poor

14 Jun 2025

Sayful

The structur of the hotel is compecated,also the room sevice is terrible its a bit noisy, the rooms are mouldy

Self

6/10

Pleasant

09 Jun 2025

Josée

Hôtel correct.
Le personnel est très accueillant.
La chambre est relativement propre mais il y a des traces de moisissures dans la salle de bain.
Il est important d’apporter des bouchons d’oreilles, c’est plutôt bruyant (les murs sont en carton)…
Mais pas trop cher pour Lisbonne et bien situé.

Friends_and_family Family

6/10

Pleasant

31 May 2025

Grand

Its okay if you just want a place to sleep, which is what we were looking for. It is ideal for people with mobility. We have a stroller which made it difficult with the stairs. There is an elevator, but it does not go directly to each floor.

Friends_and_family Family

8/10

Excellent

31 May 2025

Ana

The staff of the property was gentle and the room decent. The only concerned was the toilet in the bathroom. It was kind of broken .

Leisure Family

6/10

Pleasant

12 Apr 2025

Sarah

Room smelled of cigarette smoke, coming through from adjoining balcony. Shower screen had no sealant at the bottom so water spilled out onto bathroom floor. Shower curtain was mouldy. No tea/coffee making facilities in the room.

Leisure Family

6/10

Pleasant

18 Oct 2024

Olusola

Liked :
Proximity to shops, restaurants and transport
Bed, air conditioning and TV

Didn't like :
Traffic noise especially during the night
Room decor especially wallpaper and no bedside lights
Repetitive breakfast
No humidifier in bathroom
Bathroom (sink mirror) needs cleaning up more frequently
Small towels
Drab reception area

Leisure

10/10

Exceptional

25 Sep 2024

Amy

Thank you for accommodating our luggage early and we had a pleasant stay.

Leisure Friends

8/10

Excellent

16 Aug 2024

Delia

Good for the price. Bathroom could use a bit more cleaning but overall it was decent

Leisure

6/10

Pleasant

25 Feb 2024

Courtney

Nice staff, but unclean and the main light in my room didn't work

Leisure Self

6/10

Pleasant

20 Jan 2024

Motiur

6/10

Pleasant

15 Nov 2023

Avital

we needed a place for one night and this hotel was sufficient.

Friends_and_family Family

8/10

Excellent

21 Oct 2023

Victor

Decent hotel

A decent hostel with a very limited buffet. The room was nice, complete with a closet and a balcony, and it was clean.

Friends_and_family Friends

8/10

Excellent

05 Oct 2023

Matthew

Checked all the boxes

The hotel had a slightly odd set up but was comfortable and meet all the needs. There were issues with our shower and hair dryer, we ended up using one of the extra bathrooms down the hall and found it easy enough, however had the hotel been full I’m not sure how that would have worked out.

Friends_and_family Family

2/10

Poor

17 Jun 2023

Ellen

The room we stayed in was infested with bed bugs. Hotel staff was accommodating but we found one on the ceiling and left with so many bites.

Leisure Partner

6/10

Pleasant

05 Jun 2023

sherri

Trying to end my trip on a good note and spent a bit more for a 3star hotel. This is definitely a 2 star!! My room was clean and spacious but there were no blinds and a sheer curtain which did nothing with the street light outside my window. The neighborhood offers nothing special and is just a bit far dragging luggage on cobblestones from the metro station. I was disappointed and definitely preferred staying in old town. No comparison.

Leisure Friends

2/10

Poor

04 Jun 2023

Carole

In three weeks of travelling in Portugal this was the most expensive hotel we stayed in- a splurge for our last two nights. What a disappointment. It is nothing like the photos and very definitely only a two star hotel. The lobby area is utilitarian and unwelcoming. Reception staff are not welcoming at all. The lifts stop on a mezzanine level so you have to carry your luggage up stairs. The rooms are in poor condition with damaged walls, airconditioning not working, outside metal shutters removed from windows and only sheer curtains meaning the room is not dark, tea and coffee facilities not provided as advertised. The rooms are very noisy with only single glazing onto a very busy road. It is a long way to the metro and the cobblestones are very bad in this area wreaking havoc on suitcase wheels. There is nothing romantico at all about this property.

Leisure Friends

10/10

Exceptional

24 Apr 2023

Roberto

Muy buena experiencia. El hotel esta muy bn localizado y el personal es super atento. Lo recomendamos 100%.

Partner

6/10

Pleasant

20 Feb 2023

Terence

An OK Budget Hotel with a Good Location in Lisbon

I knew what I was getting into when I booked this hotel so my expectations weren't too high. The rooms are small and bathrooms are shared. If I counted properly, there were 10 rooms (mix of singles and doubles) per floor served by two bathrooms per floor. Surprisingly there didn't seem to be any bathroom back-ups during my stay. The room was small and featured an incredibly uncomfortable single bed, but it was what I expected. No fridge or microwave in the room, but there was a shared kitchen on the 1st floor with a fridge and microwave. The location was excellent, perhaps a 10 minute walk from Picoas metro stop; slightly longer to Marques de Pombal or Avenida metro stops. Optional continental breakfast next door at Hello Vietnam restaurant was OK; skip the scrambled eggs from a mix for a hard boiled egg. There are two small grocery stores down the block. It seems that the hotel is located on a quiet side street but looks can be deceiving. While not a major thoroughfare, the street connects two major plazas, so gets a lot of traffic and has two bus routes (luckily, buses seem to stop running around 10pm). My major complaint was the noise--the street is paved with cobblestones (Belgian Blocks), car, truck and bus tires make an incredible racket as they drive over them. Some rooms at the back of the hotel might be marginally quieter. No regrets staying at this affordable hotel--but my ability to sleep definitely suffered!

Self

4/10

Poor

17 Jan 2023

Verified traveler

A Bit Disappointing

Location is about 10 mins walk from Marquês. The rooms are basic but clean and the bathroom was quite nice. However the roller blind wouldn't close properly and despite me asking them to fix it, they didn't. It's also winter in Lisboa and some heating is required. That didn't work properly either!
As somewhere just to sleep for a few hours, it's OK but I thought it was over priced for what it offered.

Self

8/10

Excellent

29 Nov 2022

Donna Lee

It was a good location - walking distance to main attractions. Great restaruants near by. Clost to metro.

Friendly staff. Basic accomidation but very good value for the price.

Leisure Partner

10/10

Exceptional

18 Oct 2022

Paige

This place is all you need. Breakfast was great. The rooms are a bit small and sound travels quite a bit but worth it for the price point.

Leisure Partner

4/10

Poor

18 Oct 2022

Melvel

I have stayed three days in this hotel however the towel were not changes even once i had to request the manager to give us a new one on the last night . the room was not cleaned. the day i arrived until 5 there was no towels in the room. the location was horrible away from metro its a lonely road after 10.00pm. the breakfast was excellent. staff were helpful however some had not idea of the surrounding. If you want to live in the city then i don't recommend this place. one plus point was that the manger was vey helpful and humble.

Leisure Partner

8/10

Excellent

03 Jul 2022

Gareth

Great size room, great bathroom, air conditioned. My only (minor) criticism is that, while there was a kettle in the room there was no tea/coffee provision. I asked at reception and was told they weren't provided - in which case why put a kettle in the room?

That simple thing would have raised our rating. Otherwise very happy, very well located (10 minute walk to Avenida Metro).

Leisure Family

8/10

Excellent

29 Apr 2022

Marcelo

Estadia muito boa. Limpeza, alimentação, atendimento, banheiro, tudo muito bom. Apesar do nosso quarte ser bom, espaçoso e com camas confortáveis, não tinha muita iluminação natural.

Leisure Partner

8/10

Excellent

07 Apr 2022

Mark

Shower needs fixed, it was leaking. Decor could do with updating

Leisure Family

10/10

Exceptional

07 Apr 2022

Patricia

Clean friendly good location

Self

10/10

Exceptional

13 Oct 2020

Fabio

Very nice hotel,and nice staff too
See you next time!!!

Business Self

6/10

Pleasant

24 Sep 2019

Verified traveler

Nice staff, clean room. Cheap but cheap fixtures and fittings.

Friends_and_family Family

8/10

Excellent

19 Sep 2019

Jorge

One night stay in Lisbon

If you're looking for a central place to see Lisbon, this is a great choice indeed. It's relatively cheap and only about 5-7 min walk to Marquês de Pombal metro station. The only thing missing was shower/toilet in room. Being by myself that was fine and enough, a bed is a bed, but wouldn't stay there with my wife mainly due to the shower/toilet thing.

Self

6/10

Pleasant

06 Aug 2019

Verified traveler

My Overall hotel rating is average. The room amenities/comfort were very standard. The location not bad.

Leisure Family

8/10

Excellent

02 Aug 2019

Verified traveler

Modern accommodation. In a busy hotel area close to public transport and eateries. A good 20 minute walk into old city.

Leisure Self

6/10

Pleasant

03 Jul 2019

Tracy

It was nice to have 24 hour concierge and the rooms were clean.

Leisure

10/10

Exceptional

24 Jun 2019

Verified traveler

The amability of the staff
Its a 24 hours service desk hostel
Good location
Good price/service relation

Business_and_leisure Partner

10/10

Exceptional

08 Jun 2019

Verified traveler

excellent budget hotel close to metro and all major sights friendly staff

Leisure Self

8/10

Excellent

02 May 2019

Verified traveler

Hotel is based in a good area not too far from Lisbon’s lively touristy spots with bars and restaurants. Staff friendly and accommodating, room was clean however quite basic, no fridge in the room, bathroom could probably do with some shelves or a stand where you can place your toiletries, not all rooms come with bathrooms as outside of our room which had a bathroom was a common bathroom for other guests, unfortunately walls are quite thin and we could hear people washing in a common bathroom. Another thing that you could possibly do is to maybe put a sticker on the door for the common bathroom for people no to slam the door as it was quite loud in our room, and it was used through the night hence waking us up. Overall stay was good.

Partner

10/10

Exceptional

17 Apr 2019

Yanruo

Clean Hotel in very convenient location

This hotel is clean and green line Metro is just across street. It is in very convenient location.
Hotel is very basic without Microwave, Refrigerator and hair dryer.
Wifi is slow, but usable and be patient.
Overall is good place to stay.

Family

8/10

Excellent

06 Apr 2019

Melanie

Great ‘budget’ hotel. Lovely staff.

Really thoughtful and helpful staff, even got cold milk in for us for breakfast, that British habit of liking it in our tea!
Room was clean and very comfortable the only slight downside, ( not a complaint, it is just what it is!) with shared bathrooms ( we did have en suite) there can be quite a bit of noise from the corridors and people go to and from bathroom, but given the cost and the overall experience of this hotel I would stay there again. Easy access to Metro and some lovely places to visit within walking distance of hotel.

Friends

8/10

Excellent

05 Apr 2019

Brendan

Breakfast was very basic for 7euros

Everything else was good

Leisure Family

10/10

Exceptional

31 Mar 2019

Paul

Great find

Newly done up building, very helpful staff, good ammenities, great location and brilliant price, will defo stay again.

Partner

8/10

Excellent

23 Mar 2019

Verified traveler

Friendly staff who were helpful. Cleaners very nice and kept the rooms well cleaned

Business_and_leisure Friends

6/10

Pleasant

09 May 2018

Verified traveler

The shower head was broken.

10/10

Exceptional

09 Mar 2018

Verified traveler

Nice guest house

Nice place close to the main town, clean and tidy. Staff very helpfull they speak good English and Indian Hindi also.

6/10

Pleasant

30 Dec 2017

Dr Bas

convenient

bed mattress was very worn out, unable to sleep on it.
soap in the bathroom (shared) nonexistent for two days, even after i highlighted the problem.
no mirrors in the room.

8/10

Excellent

09 Mar 2026

Clémence

Chambre grande et agréable. Balcon avec vu sur une grande avenue.

Self

8/10

Excellent

03 Mar 2026

Msgun

Oli hyvää

Friends_and_family Family

4/10

Poor

22 Nov 2025

Pia Maria

Huoneessa oli hometta ja ilmanvaihto ei toiminut. Huoneisto oli kulunut ja karu monilta osin.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Colin

Prima voor een bezoek in het centrum van Lissabon.

Leisure Partner

8/10

Excellent

10 Sep 2025

Ivan

Sí bien tiene ascensor, te obliga a usar escaleras lo que no es inclusivo para los que tenemos ciertos problemas de salud. El baño compartido es un problema siempre pero se mantuvo impecable. Muy bueno sundesayuno incluido y excelente la atención en la recepción

Leisure Self

10/10

Exceptional

23 Aug 2025

Amanda

Hotel Lisboa

Boa localização, atendimento excelente, quartos bons.

Friends_and_family Family

8/10

Excellent

08 Aug 2025

SOPHIE

Belle et grande chambre familiale
Salle de bain avec une douche très pratique
Très bon petit déjeuner
Un seul bémol la climatisation était présente mais pas assez puissante pour rafraîchir la chambre on a eu chaud

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Renata

Bem localizado, porém caso necessite de acessibilidade esse não é o seu lugar. Quarto grande e confortável, cheirava um pouco de mofo, porém deixamos a porta da varanda aberta para ventilar bem e melhorou. Café da manhã bem simples, servido no restaurante ao lado e com horário bem restrito. Bom custo-benefício.

Friends_and_family Friends

6/10

Pleasant

10 May 2025

Verified traveler

HOTEL COM MUITAS ESCADAS

Media, quarto confortavel,limpo, porém tinha muitas escadas, o elevador fica entre dois andares, impossivel para uma pessoa com dificuldades locomotora.

Friends_and_family Family

6/10

Pleasant

24 Apr 2025

Julio

Wer nur zum schalfen kommt, ist es ok, obwohl es sehr laut sein kann. Die Speiseauswahl beim Frühstück war schlecht und hat auch nicht gut geschmeckt. Würde das Hotel nicht noch mal wählen.

Leisure Family

6/10

Pleasant

03 Apr 2025

Theresa

Für den Preis verhältnismäßig ok

Leisure Self

4/10

Poor

26 Oct 2024

Gerardo Joel

Decepcionante. Muchísimo ruido proveniente de la calle pasan ambulancias cada 30 minutos, imposible dormir. La habitación estaba al lado del cuartde baño comunitario asi que el ruido también cada que alguien iba al baño. No hay ni agua en las habitaciones. Lo ofrecen como tres estrellas pero no llega ni a una. Nuestra habitación tenia baño privado, era lo único que valía la pena. Nos cambiamos de hotel la ultima noche pues no pudimos dormir las tres que estuvimos.

Leisure Partner

6/10

Pleasant

25 May 2024

Rodrigo

Estadia agradável

A estadia foi ok tendo o necessário para passar poucos dias. Cama e chuveiro bom. Café da manhã foi bom. Tudo foi agradável.

Friends_and_family Family

8/10

Excellent

19 Apr 2024

Sophie

Hotel correct pour le prix, mais la salle de bain n'était pas tres propre

Friends_and_family Family

8/10

Excellent

04 Mar 2024

Roberto

Lo pongo para que mejoren, tienen que estar limpias las toallas, si son blancas tienen que relucir, y la habitación no estaba mal pero con un poquito más de limpieza, sería un sitio 100x100 recomendable, para amigos y familia ,por lo demás genial el trato de los empleados

Leisure Family

8/10

Excellent

08 Jan 2024

Els

Correct verblijf. Alles aanwezig wat nodig voor een verblijf van enkele dagen. Goed ontbijt

Leisure Partner

8/10

Excellent

22 Nov 2023

Florinda

Em grupo

Pra quem vai em família recomendo é um hotel razoável limpo e bem situado perto do Marquês do pombal

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

Teresa

Buena experiencia

El lugar es tranquilo, está bien ubicado, cerca pasa un autobús que te lleva a la torre de Belén y el metro está a 10 minutos que te lleva al aeropuerto y al centro. De hecho puedes ir caminando a los lugares turísticos.

Friends_and_family Family

8/10

Excellent

20 Oct 2023

Luc

L’hôtel convient pour quelques jours, ce n’est pas luxueux il y a le strict minimum. Le déjeuner est servi dans un restaurant à côté de l’hôtel et est bien.

Leisure Self

10/10

Exceptional

18 Oct 2023

Verified traveler

Très très bonne endroit a recommander

Tout était très bien le petit déjeuner, les chambres l'accueil les personnels .tout les services étaient top

Friends_and_family Family

8/10

Excellent

16 Oct 2023

Gotzon

Calidad precio muy bueno

Leisure Partner

10/10

Exceptional

15 Oct 2023

Sylvain

Tout était parfait seul bémol la moisissure le long de la vitre du bain douche.

Leisure Family

6/10

Pleasant

31 Jul 2023

Verified traveler

Was not really like in the pictures. But considering price it was ok. Room only had two electric outlets and there was no handtowels in the shared bathroom. Location was nice and you could walk to any attractions.

Friends_and_family Friends

8/10

Excellent

21 Jun 2023

Maria

BEM LOCALIZADO, LIMPO,BOM CUSTO BENEFICIO

HOTEL COM OTIMA LOCALIZAÇAO.
BEM LIMPO TANTO ROUPAS DE CAMA QUANTO BANHEIRO.
QUARTO ESPAÇOSO. SEM FRIGOBAR
BOM CAFE DA MANHÃ

Partner