Name: Locke De Santa Joana
Address: Rua Camilo Castelo Branco, 18, Lisboa, 1150-084, PT

8/10

Excellent

21 Jul 2026

Aisha

Perfectly located and beautiful hotel!

Friends

10/10

Exceptional

20 Jul 2026

Braydon

Amazing stay!

Partner

8/10

Excellent

19 Jul 2026

Annie

The outdoor space is lovely!

Self

4/10

Poor

18 Jul 2026

Mike

No hot water. Rooms were small and tight. Place not as nice as advertised. Wouldn’t go back. Great location nonetheless.

Partner

10/10

Exceptional

17 Jul 2026

Lisa

BEAUTIFUL location. Well located and great coffee shop on the property . Would for sure stay here again.

Partner

10/10

Exceptional

16 Jul 2026

Brenda Lisa

Locke is a unique hotel. Takes a minute to get use to the layout. The staff was amazing. Make sure you have reservations for the restaurants for dinner they stay full and the food was very good. The staff is accommodating and very friendly. The bartender Maz is amazing be sure to say hello to him. Nelson on -1 at the Whiskey bar make cocktails like fine art and the vibe is so chill if you like jazzy hip-hop. Then chill out on -3 at the cocktail bar that has a funky vibe, you can catch Maz up there as well it opens at 10pm till am. The studio room is small, but very clean with a complete kitchen with a washer/dryer. It was nice going home with all clean clothes. Try to get a room over looking the pool and not the street, the traffic was a bit loud on the street side. Get your pool chair early. It fills up quickly. I highly recommend the Locke. Close walking to main shopping area, or it's an inexpensive Uber to main shopping and sights.

Self

10/10

Exceptional

15 Jul 2026

jacob

Amazing!

Partner

10/10

Exceptional

14 Jul 2026

Joannie

It was a perfect stay

Partner

8/10

Excellent

14 Jul 2026

Yifan

small bathroom

Friends

10/10

Exceptional

12 Jul 2026

Brenda

When you walk it has a hostel feel to it. So initially I was disappointed. When I got to my room I was pleasantly surprised. The rooms are small, but have everything convience you need. I just had the studio. It has a full kitchen and washing machine/dryer. It was immaculately clean. The restaurants were tremendous. The staff were amazing. The breakfast was really good. There is a High end Whiskey bar on level -3 from 7pm till 1pm, with very cool vibes. Maz was absolutely adorable and attentive at the pool bar. Nelson in the Whiskey bar made the best Old Fashioned yet. There is another cool vibe bar on -3 that opens at 10pm with cool hip hop vibe if you like artist such as Biggie. The front desk staff are always ready to help with a smile. The location is walkable to shopping and the main blvd and many restaurants. Differently highly recommend. It will be my go to whenever in Lisbon. I stayed at the Tivoli previously, though it's fancier, I love the vibe here!

Self

8/10

Excellent

11 Jul 2026

Ulysses

Staff was awesone

10/10

Exceptional

10 Jul 2026

Thomas

It’s a really cool hotel. Amazing food at both restaurants. Friendly staff. Nice pool area and bar. I’d stay again .

10/10

Exceptional

08 Jul 2026

Magalie

Amazing stay! Room was exactly as described. Hotel was clean and comfortable. Appreciated thr very good AC during this heat wave too! Staff was super helpful when needed

Self

10/10

Exceptional

07 Jul 2026

Julie

Hôtel bien situé au centre-ville de Lisbonne. Très propre et le personnel dévoué et sympathique. Nous y avons séjourné 6 jours. Nous avons vraiment apprécié toutes les accommodations: les 2 restaurants de l’hôtel et aussi le café à l’entrée qui offre plusieurs choix de pâtisseries et breuvages tout simplement délicieux. La piscine fut très appréciée car nous avons eu une vague de chaleur intense durant notre séjour. Le seul hic c’est qu’il n’y a pas beaucoup de chaises longues avec matelas et ils sont réservés très tôt le matin. À part cela, tout était parfait ! Merci à toute l’équipe de cet hôtel pour avoir rendu notre séjour très agréable et mémorable 💕

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Virginia

Absolutely amazing for the price. Loved this property and the location.

Partner

8/10

Excellent

04 Jul 2026

Sarah

Really apart/hotel in a lovely location. My room was great, well equipped kitchen, comfy bed, nice space. Really crisp clean linens. Very pleasant reception staff. It was lovely staying somewhere where you can look after yourself but still have that hotel feel. Pool area was really nice, but nowhere near big enough for the size of hotel. The couple of times I sat by the pool there was never any chairs and I had to squeeze myself into a space on the grass. The pool was used just as a cool off area rather than for swimming. However I really enjoyed my stay, mostly young people staying there.

Self

10/10

Exceptional

02 Jul 2026

Harriet

We had a wonderful stay! Our suite was spotless and well thought out — a spacious shower, a handy kitchenette, and even a washer/dryer, which came in very useful. We appreciated being able to choose how often the room was cleaned (a nice nod to sustainability), while still getting fresh towels daily.
The staff were a standout. They were easily reachable by WhatsApp, and the couple of small issues we had were sorted swiftly and without fuss.
Food was another highlight. Breakfast is on the pricey side but fresh and plentiful, we thoroughly enjoyed meals at both onsite restaurants, and the café downstairs was perfect for a quick coffee and pastry.
We loved the lively vibe of the location — though light sleepers should note you can hear the nightlife at times. For us, it was part of the charm. We'd happily return.

Business Friends

10/10

Exceptional

01 Jul 2026

Aria Nicolette

It was lovely. Good location if you aren’t trying to be in the thick of everything. It was a beautiful location and the staff were kind.

Partner

10/10

Exceptional

01 Jul 2026

Margaret

Staff was very nice. We arrived early and waiting for other friends to arrive. We closed our eyes to rest after a long flight. They offered early check-in without charge. Very considerate!

10/10

Exceptional

28 Jun 2026

Suzanne

A faultless stay here which we booked at the last minute after extending our stay in Lisbon. Everything was perfect, with exceptionally friendly and efficient staff. Would 100% recommend and return without hesitation.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Shane

Helpful staff, happy to store our luggage until checkin. Room was a little tight with our extra luggage but we made it work. Had a great quiet room looking toward the pool, which I took the opportunity to use. Refreshing but a little weird swimming in front of other evening patrons coming for dinner and drinks, as they installed a temporary television at the end of the pool to screen the Football World Cup. Clean property the could use a good carpet clean in the hallway and the room mat had stains also. Nice hotel overall.

Partner

10/10

Exceptional

24 Jun 2026

Zeyther

This hotel was so beautiful and convenient. It was closed to a lot of the main attractions and the parking and pool were a plus. There’s some amazing restaurants onsite and is within walking distance to many designer shops. The room we picked was a little small but it was clean and the bed was comfortable. Overall I think this hotel was excellent.

Partner

6/10

Pleasant

21 Jun 2026

Holly

The room was nice but the bathroom was not very clean; mold in the shower. The staff were very friendly and helpful; great customer service. The property was lovely.

Family

10/10

Exceptional

18 Jun 2026

Emily

We had a great stay at the Locke Hotel. We travelled as a family with our 3 year old. We stayed in a family suite, which was more than enough room for all of us.

We found this hotel to be a great home base for the last few days of our trip. We were able to conveniently return our rental car to the europecar just down the street and relied on Ubers and the Hop On Hop Off bus for travel around Lisbon.

We loved having the pool to come back to after a day of exploring and appreciated having easy access to the 2 restaurants on site (both were amazing). The buffet breakfast (which was included in our stay) was excellent and served in the beautiful Santa Joana restaurant.

We will definitely recommend Locke hotel to any friends and family visiting Lisbon.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Evelina

Lovely stay and the hotel was amazing. Although the lifts were slightly confusing, no one came to change towels, top up loo rolls so had to take them from the pool bathroom and the toiletries were empty in the bathroom on arrival.

Partner

10/10

Exceptional

17 Jun 2026

Emily Elisabeth

Absolutely recommend this hotel for a Lisbon break. The rooms are gorgeous, we had no problem with noise and the facilities are great. Rooms are compact, but absolutely enough room for us. The decor was gorgeous, you get new towels every day and we appreciated the extra clean you get if you're staying for a longer time.

To have the pool is an added bonus. It is a popular, large hotel so it can be busy but that didn't affect us, and if we wanted a pool lounger we made sure to get out there early.

We ate at Santa Marta restaurant on site twice, the pizzas are amazing, the chocolate mousse the best we've ever eaten. All of the staff were super friendly and we had pastries and coffees daily from the coffee shop in reception, who had a brilliant selection including sandwiches.

Also, the building the hotel is in is fascinating. Location wise, the hotel is really central, near to plenty of supermarkets and very easy for public transport or taxis (which are cheap in Lisbon). To get to the waterfront it's about a 30 minute walk through some of the most famous areas of the city and any further we got a quick Uber or Bolt which worked well every time.

Partner

4/10

Poor

16 Jun 2026

Omniya

I'm not sure who the blame should go to but this location is listed as a 4 star hotel, you book it expecting to get a 4 star hotel service. They consider themselves an apart hotel. They have no star listings in front of their property. The first room we got had blood stains on the bathroom floor, the area below the mirror had toothpaste stains. I will say they were very good at rectifying the situation , mistakes happen , it's okay and they handled it well , which is why I didn't rate it lower. Unfortunately the disappointments kept happening, there's no cleaning services during your stay, the new room while clean and nice overall , still had a dirty shelf in the bathroom, the hand soap was shampoo and the body wash pump was broken , the tv was also malfunctioning and switching on all night. One of the days they came in to refresh the towels but took and didn't replace the hair / hand towels. The first day we went to the pool at 9 am , all the pool towels were gone , by 10ish someone came to set up the bar and we asked about it and he went inside to ask them to replace it , at 10:45 I sent a text via whatsapp and they mentioned they were aware and it would be replenished but that didn't happen until 11:30 am. Another thing to be aware of is people come and hold the chairs and loungers and disappear for anywhere from 1 to 2 hours, people end up laying on the floor. Considering they don't have enough chairs/ loungers they shouldn' t allow this. It was leaving alot to be desired

Friends

8/10

Excellent

16 Jun 2026

Madeleine

Pool area was great although could definitely do with more sun loungers or chairs. Bedroom was spacious but the bed was orientated at an odd position due to a glass divide in the room between the bed area and the seating area, making it very difficult to get into the bed. The glass divide may have also restricted the aircon flow around the room as it was quite warm at night even with the aircon on low. The bed was however extremely comfortable and bathroom great! Breakfast option was very good and the whole design and flow of the hotel is very unique and high end.

Friends

10/10

Exceptional

15 Jun 2026

cornelius

Amazing hotel in great vicinity to everything. We did breakfast included, we were have such a great time we forgot we had breakfast included the first few days😅.

Partner

6/10

Pleasant

14 Jun 2026

Betty

Unfortunately, our stay was disappointing due to cleanliness issues. We found debris in both the towels and bed linens, and the bathroom was dusty with an unpleasant smell.

There are also quite a few stairs to reach the rooms, which can be challenging with luggage. On the plus side, the pool and onsite café were nice amenities and the highlight of our stay.

Overall, we probably wouldn’t stay here again.

10/10

Exceptional

14 Jun 2026

Ashley

Obrigada!

Friends

10/10

Exceptional

14 Jun 2026

Nick

Everything

10/10

Exceptional

13 Jun 2026

Jade

The room was lovely. Rainfall shower was gorgeous and bed was super comfy. The staff were so helpful and made me feel so welcome as a solo traveller. Would absolutely stay here again when visiting Lisbon.

Self

10/10

Exceptional

13 Jun 2026

Kathleen

Absolutely loved the hotel and the restaurant Santa Joana. Very clean, the decor is beautiful. Feels like an oasis in the heart of the city. Close to public transportation. The suites were great with a little kitchen and even in room laundry.

Family

10/10

Exceptional

13 Jun 2026

Manuel

Excellent

Self

6/10

Pleasant

12 Jun 2026

Lucy-Anne

The lobby staff and bar Starr we're all fab, very helpful and friendly. But the images on Hotel.com that led us to boom this location are SO misleading. Our room was tiny, dingey and nothing like the advertised imagery. The first room was a real shock, no light at all, we asked to be moved and the second wasn't much better. It's meant to be self catering but it was so small there was only room for one chair at the table and no way to walk last it. A crazy rip off in price compared to what we were lead to expect.

Partner

10/10

Exceptional

12 Jun 2026

Ruth

I love this hotel and will absolutely use it again if I return to Lisbon. It was clean, everything worked as expected. The hotel was quiet and the staff were lovely.

Booking an apartment room with balcony was perfect for my needs, as it had a fridge and washing machine, along with cooking facilities. Access to pool and gym was a bonus.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Angela

The hotel is in a good central position on a main bus route from the airport.
It is an intriguing hotel of several buildings.
It's really lovely and quiet didn't feel crowded.
The staff are great, the pool and restaurants are excellent.
Our room wasn't huge but had a cute outside patio. The room had everything you needed including quiet aircon.
The bed was super comfy and the bathroom was clean and atmospheric.
We left our cases after checkout and the reception booked a taxi that arrived very quickly back to the airport.

Partner

4/10

Poor

09 Jun 2026

Harleen

I had high expectations for the hotel based off the how expensive it was. However, the room was dirty and had hair on the ground and bedsheets. Our washer broke the first night and noone fixed it. The hotel also does not offer free daily cleaning services.

Self

6/10

Pleasant

09 Jun 2026

Isik

I was quite disappointed with our stay. I booked this hotel through Expedia based on the photos and amenities advertised online, but unfortunately the room we received looked very different from what was presented.

The room was extremely cramped, with a queen bed squeezed next to two chairs and a small table, leaving very little usable space. Several amenities that were advertised were also missing. There was no hair dryer in the bathroom, and although a kettle was provided, there was no coffee or tea maker as expected.

To make matters worse, the TV was not functioning properly, which meant we were unable to use the Wi-Fi services as expected.

We arrived very late at night after a long and exhausting wait at the airport and were simply too tired to return to reception and request a room change. Had we arrived earlier or been less exhausted, we likely would have asked for a different room.

Overall, the biggest issue was that both the room and some of the advertised amenities did not match the expectations created by the Expedia listing. Unfortunately, this made our stay much less enjoyable than anticipated.

Partner

8/10

Excellent

08 Jun 2026

Taylor

Great location and amazing staff. Perfect for a few days in Lisbon!

Partner

10/10

Exceptional

06 Jun 2026

Suman

Loved our stay, would definitely recommend and will return. Walking distance to sights, super convenient location. Lovely room and the pool is amazing.

Friends

8/10

Excellent

06 Jun 2026

Sylvia

The front desk staff were helpful. The best feature of the place was the pool. You can wait there while your room is getting ready. I wouldn't pay to get in early. Restaurant by the pool is great. The bar by the pool nice staff.

You will need a card to use the elevator like most places. No phones in the room . You will need your phone if you want to communicate with front staff at the hotel with any of your concerns.

It's a great location. If you can walk you can get to old town. Not far. Grocery store close.

Breakfast good selection but food not hot ..ie pancakes.

The staff are amazing!!!

If you don't want any extras for a hotel this is for you. It takes a bit to first get use to this style of hotel.

Partner

10/10

Exceptional

02 Jun 2026

Asha

Enjoyed my stay here and will definitely be back! Felt extremely safe as a solo traveller and everyone was super friendly.

Self

6/10

Pleasant

30 May 2026

Giselle

They do an amazing job at making it pretty on pictures. But I was not impressed from
The moment of the arrival. Lobby was super crowded. Bathrooms in the lobby were dirty, no toilet paper either only 1 stall had. If you’re going to advertise 5 star luxury it starts with cleanliness.
After finally checking in I had to walk through so many hallways , take elevators and stairs with barely any signs while also carrying 2 luggage’s to finally get to my room which I was so disappointed in because it looked nothing like the pictures. The room was on the 1st level with a horrible street view. It felt very dark. There was also mold smell in the room. I’ve never had to complain in any hotel but I immediately walked back to reception to complain, which was not a short walk by the way. there’s way too many buildings, doors and hallways to get around this hotel. The guy at that reception was nice to quickly change my room, but to only go across the hallway. The 2nd room was a little better but still felt dark and there’s a weird smell in this hotel. For the price they charge per night I do not consider this a 5 star hotel. Maybe a 3 star.

Self

8/10

Excellent

29 May 2026

sylvie

La nourriture était excellente. Notre chambre trop loin et vu sur un mur beton. Piscine rafraîchissisante. Ventilation salle de bains déficiente.

Partner

10/10

Exceptional

28 May 2026

Monica

Loved the stay here. There was no daily service, make beds, change towels, etc and it was not explained well during check in or we didn't understand. We ran out of the toilet paper and came close to running out of hand soap and body wash. Needed to go ask for more which was completed by the time we returned to our room but not ideal so make sure to ask often to avoid any issues ;)

Friends

10/10

Exceptional

28 May 2026

Thandi Radhia

Great experience at this hotel I stayed in building D. It’s in a great area with plenty of restaurants with a short walk. My room was very clean and comfortable with natural light coming from the large window. The bed is super comfortable and glad the unit came with clothes washing tablets and use of your own personal washing machine. The bar and restaurant were lovely. The pool was beautiful and relaxing. I was lucky to stay when the weather was perfect for it. For a large property it’s very quiet and peaceful. The staff were very helpful and accommodating. It’s around 20 mins with a bit of traffic from the airport using bolt maybe 15 mins without traffic.

Self

8/10

Excellent

27 May 2026

Ava

Very decent stay. Their branding is really cute, and the hotel buildings/pool/etc are a great place to hang out. The room was totally fine.

Unfortunately, the cleanliness of the property was not the best. The room didn't feel that clean (lots of scuffs on the walls, some leftover product (like brown specs of some body scrub) in the shower, a good amount of fuzz under furniture, etc). Also, the conditioner in the room was empty and the shampoo was clearly filled with water (I assume by the previous guest). It was strange to me that it was apparent that housekeeping didn't look at those.

Also, in the restaurant, we were given plates that were very dirty (like multiple bits of different food stuck on them). The waitor was very kind and changed them but overall I got the impression that cleanliness is lacking at the property!!

Partner

10/10

Exceptional

26 May 2026

Robert

We’d previously stayed at Locke in Paris and enjoyed the similar aesthetic, style and layout. Our room was spacious with a pool view, perfect for those hot days.

The staff were incredibly helpful and friendly, including those at the coffee shop.

The location is great, just a 3-minute walk to the Metro and within easy walking distance of various shops. This avoids the tourist traps.

We’re so glad we stayed and will definitely return next time.

Partner

6/10

Pleasant

26 May 2026

Helen

This hotel was immensely confusing - there is poor signage to the exits and the car park and it is very easy to get lost in the never ending corridors. The rooms were ok and it is centrally located. We didn’t order breakfast in advance and were told it would be €18 if we hadn’t ordered - but on the door it was actually €24 and definitely not worth that much. We reported to reception that we had been misquoted the price and they just shrugged. Not particularly impressed and wouldn’t recommend

Partner

10/10

Exceptional

25 May 2026

Agnieszka

Very good location, good amenities, excellent breakfast.

Partner

10/10

Exceptional

24 May 2026

sharon

Locke de Santa Joana was the perfect place to stay; location is great, an easy walk to the historic part of the city; close to beautiful parks and good places to eat. The room itself had all of the amenities I needed. I wouldn't hesitate to book here again.

Self

10/10

Exceptional

24 May 2026

Jessica

The hotel staff were warm and inviting and helped me with anything I needed. The shared spaces such as the lobby and pool area were well maintained. The room was clean.

Self

10/10

Exceptional

23 May 2026

Jacob

Great location, helpful staff and perfect room for city break

Partner

10/10

Exceptional

23 May 2026

Jeromy

Very clean and the staff were always super helpful

10/10

Exceptional

23 May 2026

Taralyn

Fabulous location, wonderful staff, and a gorgeous hotel. We loved our stay!

Partner

6/10

Pleasant

21 May 2026

Joanna

No free parking. If the bathroom sink is slow to drain then maybe that's normal. We complained about our sink and they left a card that said it's fixed however, the water was still draining slowly.

Partner

8/10

Excellent

19 May 2026

Alicea

The hotel has a cute cafe and good restaurants on site. The only issues I had was the walls were dirty and the dishes looked old and worn in our room. Aside from that I would recommend this hotel.

8/10

Excellent

19 May 2026

Jane

Great hotel in a good location. Only downside we found was you had to wait ages for the lifts as it’s a large hotel and there wasn’t an option to use the stairs. But it’s a wonderful hotel with a great outdoor area and small pool. Would definitely stay here again

Partner

10/10

Exceptional

17 May 2026

Karol

Amazing stay! Loved the room layout!

Self

10/10

Exceptional

16 May 2026

Ganlin

The rooms are quite cute and comfy (a bit smaller than I expected). The cafe and restaurant on site are really good. Staff are super friendly.

8/10

Excellent

15 May 2026

Larry

Really like the fact that you had a small kitchen, fully stocked with dishes & pans; small refrigerator stove and washer/dryer. Staff was extremely helpful and friendly.

Friends

10/10

Exceptional

14 May 2026

Stuart

Everyone was so nice & helpful. We ate Dinner at the indoor area by the pool and had a great time thanks to the staff. The manager Joseph was so nice and helpful. He recommended and let us taste some new wines that we have never had.. He was very knowledgeable and very nice and helpful with all of our questions..He took time out to show us how to get to certain bars & restaurants at the hotel. And our waiter Roger was very nice:) we met a lady named Amy and she was sweet and explained how to get around at the hotel. We are here for a wedding and it’s our first time to Europe. Thank u to all .
Veronica

Partner

4/10

Poor

13 May 2026

Michele

The room was nothing like the pictures. It was tiny && no view.

Partner

10/10

Exceptional

12 May 2026

Robert

Cafe was great, bakery was great too! Location was nice and close to everything! Would definitely stay again!

Friends

8/10

Excellent

11 May 2026

Beyonca

Yes but no complementary water or proper cleaning care.

Friends

10/10

Exceptional

11 May 2026

Veronica

I had an amazing stay at this hotel — 10/10! Everything was perfect from start to finish. The staff were friendly and welcoming, the room was clean and comfortable, and the overall atmosphere was wonderful. I truly had such a great experience and would definitely stay here again. Highly recommend!

Partner

6/10

Pleasant

10 May 2026

Fernando

It was nice but would not stay there again. The bathroom was too small and uncomfortable . There was no cleaning and room service.

Partner

6/10

Pleasant

10 May 2026

Sarah

The layout of the property is confusing with mulitple buildings and changing lifts on different floors to access my room & hotel facilties

Self

10/10

Exceptional

09 May 2026

Tasha

Such a lovely spot that many did not know about. Such a vibe with it’s outdoor courtyards and lovely decor! I would definitely stay here again!

Partner

8/10

Excellent

09 May 2026

Lori

The onsite dining and bar options were very nice with a beautiful courtyard setting. Rooms and corridors are very dated and needing capital improvements.

Friends

10/10

Exceptional

09 May 2026

DAVID

La chambre et l’endroit sont d’une propreté exemplaire. Le personnel courtois et très professionnel; ils sont de parole et très serviables.
Par contre il nous a fallu marcher loin et battre les marches avec nos valises dans la configuration du bloc D où notre chambre était.
L’hotel étant dans le secteur Affaire plutôt que Touristique nous devons nous déplacer à pied, en métro ou Uber pour les attractions de la ville qui sont plus loin.

Mais un excellent séjour de 2 jours que nous avons grandement apprécié à Lisbonne.

Partner

8/10

Excellent

08 May 2026

Elyse

The setting is great with a café, two restaurants and beautiful outdoor areas for relaxing. We had a basic room, which we found too tight. I would go back but I’d book an upgrade.

Friends

8/10

Excellent

07 May 2026

Christina

The cafe and red on site were very good and the pool area was a great place to relax after a day exploring Lisbon.

Some communal areas in the hotel were not always clean, but the room.

Self

10/10

Exceptional

07 May 2026

Justina

The staff was extremely helpful! room was so charming and well kept

Family

10/10

Exceptional

07 May 2026

Sathya Rathna Joel

Well the ambience was excellent, but they could be little more humane, because they stick to the check in time strictly, i have been to other hotels were the staff understanding the tiredness of the journey though it's well before the check in time are courteous and allow us to stay. If the hotel management works on this it will be great

Family

10/10

Exceptional

05 May 2026

Ernest

Breakfast was bad. Eggs were old, mushrooms were cold, sausage had bones in it, I tried to order fried eggs and was told by a very rude waitress they could not make fried eggs. It was almost like we were an inconvenience to the restaurant staff.
Front desk enployees were above and beyond hospitable. They are the amazing grace of the hotel!

10/10

Exceptional

05 May 2026

Jodie

Our stay was great. The staff were helpful, the rooms were lovely and the place as a whole was clean! It was extra nice being able to have a little swim / soak in the pool each morning and the coffee shop on site was lovely too. Would definitely recommend!
Lots of airline staff stayed too, which is always a sign of a good hotel!

Friends_and_family Family

10/10

Exceptional

05 May 2026

Lukas

Perfect Hotel for a Lisbon Trip. Beautifully decorated and two fantastic Restaurants On-Site. Would come back

Friends

10/10

Exceptional

04 May 2026

Jacqueline

Beautiful, unique place to stay. Very walkable. Super nice staff.

10/10

Exceptional

04 May 2026

Cheryl

The rooms were small but well suited for my stay. The kitchen was wonderful (and included a washer/dryer). Overall I was quite pleased with my entire stay

Family

10/10

Exceptional

03 May 2026

Javaun

This gem was hidden in the city, the area was bustling and the property felt an escape from the city rush. There is a speakeasy on the property that felt like it came straight out of the 80s…such a good time…. One word of advice for the black ppl that plan to visit, bring your own wash cloths.

8/10

Excellent

03 May 2026

Alejandra

Breakfast food options were very nice. Had wait in line to get coffee from a machine. Only one electric kettle for the whole dining room, the beverage service could be improved.
We were not aware that the room is only serviced every 7 days. I went back to the hotel information and is way at the botton of the page. It shoud have been nice to be notified at check in and not be surprised after a coming back from a long day out.
We went to both restaurants the one next to the pool was the one we liked the most, we went twice, we had a lovely dinner, the experience at fine dining option was not great.
Overall the property is very nice, the room was comfortable. The location is great.

Partner

10/10

Exceptional

02 May 2026

Phil

Great location. Rooms include kitchenette very useful with full fridge.

8/10

Excellent

01 May 2026

Marc

Location, and amenities

Partner

10/10

Exceptional

01 May 2026

Sarah

This hotel lived up to its wonderful reviews. The property was in an excellent location very close to local amenities. The Hop on Hop off tour bus terminus was only a few minutes walk away, as was the Metro which was easy to use. City centre shops & restaurants were only a 20min walk from the hotel. Upgrading my stay to a suite with fully equipped kitchen was worth the extra expense and I was impressed at how quiet the hotel was, despite there being plenty of guests.

Self

10/10

Exceptional

30 Apr 2026

LUIS

I arrived there very late from the airport and the receptionist was kind enough to change my room to the nearest building so I did not have to walk too long to get to my room since I would also leave early in the morning.

Self

10/10

Exceptional

29 Apr 2026

Ahmad

The property is clean and the location is in a very good part of Lisbon. The hotel has lots of amenities like multiple restaurants, swimming pool, etc. The room was clean with nice comfortable bed but lacked refrigerator. Also the bathroom was nice and clean, but the surface of the sink was small and the shower didn’t have any shelf to put on our shampoo or bar of soap.

8/10

Excellent

29 Apr 2026

Joe

Overall the hotel was very nice.

Good points:

Very nice pool and outdoor bar area

Very good restaurant (although very expensive)

Great breakfast

Friendly staff

Bad points:

Both our sink and shower waste were very slow to drain, this meant the shower flooded out the cubical and into the bathroom

The bathroom smelt bad (assume to do with the wastes again)

On site parking expensive (€25 per day) and could be (should be?) subsidised for guests of the hotel

The layout of the hotel is confusing - not much they can do about this, it’s multiple buildings combined, and the change in ground levels across the property does not help.

The lifts are terrible

Partner

8/10

Excellent

29 Apr 2026

Haejin

Great location. It was not right in the middle of the busy tourist sites but close enough to get around the city. It was in a quiet neighborhood but very accessible to the public transportation and Hop-On Hop-Off start point. One thing that I was a bit surprised to find is that I booked a room with the terrace and it was underground. They have an underground garden still with the sunlight but we had to take the elevator to the basement, and all the hallways were very confusing closed with very heavy metal doors. The room smelled like a very cold cheese but had a terrace door to ventilate. The bed was very comfortable! The room we had a kitchenette and small couch which is always nice for a couple to stay. I'd love to go back only if I can book a room above the ground level.

Partner

10/10

Exceptional

29 Apr 2026

John

Clean, comfortable twin studio room
A bit strange that the kitchen had an oven but no microwave, but otherwise well-equipped. Good food in the restaurants and friendly, helpful staff.

Self

10/10

Exceptional

28 Apr 2026

Shahid

Really liked the separate seating area with kitchenette and laundry.
Courtyard, bar and pool looked great, but not really warm enough to enjoy them.
Good location. Close to metro.
We enjoyed our stay.

Partner

10/10

Exceptional

26 Apr 2026

Austin

Staff was very helpful. Amazing location and amenities. Great location as well, had a great experience

Partner

8/10

Excellent

25 Apr 2026

Grace

Nice

8/10

Excellent

23 Apr 2026

Therese Marie

Great location! Clean hotel! Pool and bar area were great! Navigating the property and the elevators were a bit of a challenge. Rooms are clean and compact.

Family

10/10

Exceptional

22 Apr 2026

Cheryl

Our room was very comfortable. We had dinner at the hotel and the food was delicious. Tomás was our server and he was excellent in his service and recommendations.

Partner

8/10

Excellent

20 Apr 2026

Craig

Very pleasant stay.great food abd good location

Self

10/10

Exceptional

19 Apr 2026

rachelle

Best hotel gym I’ve ever seen, clean rooms, Pedro was really nice!

Partner

10/10

Exceptional

17 Apr 2026

Catherine

The property was absolutely beautiful and our room was so much nicer than I thought it was going to be. I had no idea there was a kitchen with a washer and dryer as well! The staff was incredibly welcoming and helpful when we asked for suggestions about restaurants and such.

Friends