The Westin Langkawi Resort & Spa

Malaysia , Kedah / Langkawi
LANGKAWI, Jalan Pantai Dato Syed Omar
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Astrid

Resort is well maintained and all the staff are friendly and helpful. Would definitely go back.

Friends

10/10

Exceptional

12 Mar 2026

Abi

Amazing location and excellent service
Parts of the resort could do with some love but the views more than compensate!
We will go back for sure!

10/10

Exceptional

10 Mar 2026

Natasha

We loved staying at this resort for a girls trip. Such warm staff and elegant surroundings. Great choice of dining and pools plus not too far from airport and main town. Monkeys played on our balcony’s, local cuisine was delicious and relaxing by the pool was perfect. Thank you!

Friends

8/10

Excellent

04 Mar 2026

KUTLU

Needs renovation immediately…. Nice hotel but outdated rooms…

Family

10/10

Exceptional

17 Feb 2026

Donald C

Excellent service. Courteous staff. Spacious rooms

Partner

10/10

Exceptional

12 Feb 2026

SAMIUL

From staff to every service is top notch, highly recommended for secluded gateways

Friends_and_family Family

8/10

Excellent

04 Feb 2026

James Rhydian

Clean room. Staff polite and helpful. Recreation facilities. Pool and area of location.

10/10

Exceptional

02 Feb 2026

Nur Ain

Loved the hospitality! We were warmly welcomed by Amirul at the reception and instantly felt at home :) He’s incredibly kind and genuinely welcoming. The experience got even better when we saw our villa, absolutely gorgeous and totally unexpected! All in all it was a wonderful 3 day staycation with the fambam, and we truly enjoyed every moment :)

8/10

Excellent

20 Jan 2026

Carolee-anne

The staff were amazing. I would give the service an 11/10 if I could. The pool areas and common areas were well maintained. There is a wonderful variety of pools. We also enjoyed the food.
The rooms were a disappointment. While roomy and very clean, they do not meet the standards of a five star resort I would say three stars at best. The upholstered furnishings were old and stained. Things didn’t work properly in the room. The hallway carpets were also old and stained. In need of an upgrade.
The area is lovely. Nature comes to you with beautiful birds and entertaining monkeys as you lounge by the pool.

Leisure Partner

4/10

Poor

30 Dec 2025

Zhenjun

Very poor room conditions! The foods are really bad!

Family

10/10

Exceptional

29 Dec 2025

Ganesh Ram

Excellent

Leisure Family

10/10

Exceptional

10 Dec 2025

Robert James

Wonderful location with breathtaking views. Fantastic facilities including a superb pool for swimming laps.

But most importantly of all are all the amazing individuals that work here. A big thank you to everyone for making us feel so welcome and going above and beyond to make our stay such a memorable one.

Everyone deserves a mention but a special thanks to Ina, Alimi, Marina, Irene and Tommy for being so brilliant at what they do.

Can’t wait to revisit in the not too distant future. Thanks for such a wonderful holiday.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Rozina

Excellent service

8/10

Excellent

05 Dec 2025

Farah

Location

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Soma

Stayed here 2 nights in a room with garden view in Nov 25.Not much difference between garden view and sea view.Glad did not stay more.Hotel tucked away half a mile from centre but nearby jetty is within 10 mts walk where there are some resturants.Liked breakfast and infinity pool but not the rock pool and the murky sea.Was bitten badly while on beach/sea.Thought it was jelly fish but hotel said more likely to be sand flies which I hope not as sandflies give you deadly bacterial infection called Tularaemia.No warning sign posts anywhere on the pebbly beach to this effect.Not suitable for beach lovers who should stay on the west coast.Overall nice hotel but pricey and certainly not worth the insect bites.Before coming here stayed in a 4* hotel on the west coast with lovely beach at half the price with a great choice of eateries around with just 5 Ringits tourist tax per room per night wherelse at this hotel they charged 20 Ringits pnper room.If you want to splash and lounge by the pool,this hotel may be suitable for you but avoid the sea which appeared polluted from the many boats plying from the jetty nearby.Just one thing puzzled me-all the cutlery was stainlees steel except teaspoons which were replaced with wooden stirers both in rooms and dining area.Whats the message?

Leisure Partner

8/10

Excellent

05 Nov 2025

Scott

Location, staff, service and food was impeccable!
The only thing that has stopped me from rating an excellent is the age and condition of the villa we stayed in.
Always clean, spotless and fantastic in room service, inside and out just showing its age in a very humid climate. Room needs a coat of paint and a furnishing freshen up. Apart from that, a great option for privacy and a great size for a couple on an extended stay.
Great value overall, with a full board package truly enjoyed the stay.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Paul

Safura took immense care and effort to make our experience at Westin Langkawi
incredibly enjoyable and joyful.
Just such an amazing person

Leisure Family

8/10

Excellent

16 Oct 2025

Sheryll

Stayed 4 nights in October. The view is amazing. Rooms are big and clean and cool. Did have a monkey peek into our room, but that was our fault - the balcony says 'don't leave the door open because of monkeys...
Really excellent facilities - we used the big gym, all the pools, the beach was gorgeous, staff really lovely.
Great water sport options as well.
Only complaint is the aircon was so loud we couldn't put it on at night time, so we cooked a bit. And why on earth the winter-thickness doona???
Other than that it was a great getaway. loved it.

Leisure Partner

6/10

Pleasant

07 Oct 2025

Jas

The view was good but the room was dusty and smelly … the property is old and the price paid is not worth it ….
Breakfast buffet was same throughout 6 days and was not very pleasant as well.

10/10

Exceptional

28 Sep 2025

Thavasikkannu

Nice property by the beach, pleasant ambience, green and well landscaped. Service was good, the staff were responsive to requests.

Leisure Family

10/10

Exceptional

20 Sep 2025

Jamilah

Our stay at The Westin Langkawi was absolutely amazing! The resort is stunning, but what truly made it special was the incredible staff. Everyone was so friendly and attentive, and a special thanks goes to Marie, who was amazing, helpful and warm. Highly recommend this resort and can’t wait to return!

10/10

Exceptional

12 Sep 2025

Enzo

Great place to relax and enjoy a tropical calm environment. Great breakfast

Leisure Partner

8/10

Excellent

26 Jul 2025

Verified traveler

Good!

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Marcel

The place is beatiful, great pool and beach, close to town. This could be 10/10 if they only would maintain it properly, it would not take much. Its lacks maintence.

Leisure Family

10/10

Exceptional

08 Jul 2025

Marcus

Nice beach and facilities were well maintained

Leisure Family

10/10

Exceptional

23 Jun 2025

KUM SENG

Breathtaking resort with good seaside and pool facilities.

Leisure Family

6/10

Pleasant

01 Jun 2025

Mohammed

منتجع جميل وتعامل رائع من الموظفين عند الدخول والخروج ولكن سعر الليلة يعتبر غالي وهو لا يستحق ذلك
ويعتبر بعيد عن الخدمات

Leisure Family

10/10

Exceptional

07 May 2025

Reena

Leisure Family

8/10

Excellent

03 May 2025

Andrew

We had a pleasant quiet stay, though the hotel is old and needs a lot of maintenance the staff where fantastic.

Leisure Family

8/10

Excellent

29 Apr 2025

Sarah

Westin Langkawi is a lovely resort with a beautiful view of the ocean and surrounding islands. Staff are very attentive and accommodating. The room itself was large and comfortable however could do with some freshening up as it seems to be a bit outdated. Excellent buffet breakfast with great view. Other food options at the resort were not to the standard I would have hoped considering price. Lovely outdoor pools with plenty of shaded areas to relax.

Leisure Self

10/10

Exceptional

23 Apr 2025

Stephen

Amazing property, in an amazing location, although our rooms were a little tired.

We stayed for 2 nights and had

10/10

Exceptional

22 Apr 2025

Ravi

The best resort if you are going to Langkawi. We stayed in a pool villa with private beach. It was one of the best stays we had for some time. Hotel staff are very friendly. The scenery is amazing. Very clean beach. Away from all the hassles. Must try resort.

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

Tamarisk

Awesome pool selection and wonderful staff.

Leisure Friends

10/10

Exceptional

20 Apr 2025

Matthew

Great hotel at a good price

Beautiful view that really doesn't get old. The rooms are a good size and they have been updated well. Powerful aircon, reasonably priced drinks and food, great access to the St Regis next door if you want to spend a little more, great private beach that isn't busy at all.

Partner

10/10

Exceptional

18 Apr 2025

AniMike

Great resort for either families or older couples. Good facilities and 5 star luxury overall although some parts of the building and rooms are starting to show their age - would strongly recommend as still offers 5 star quality at a competitive rate

Leisure Partner

10/10

Exceptional

17 Apr 2025

Gagan

It was a great experience overall. The spa is excellent

Leisure Partner

8/10

Excellent

07 Apr 2025

Troy

Everything was really good but the health spa was a bit on the expensive side and i wish i knew about all the facilities before the last day i didn't know about the spa's and saunas until we were leaving.

Leisure Partner

10/10

Exceptional

19 Mar 2025

Carmen Haule

Great staff and customer service. Rooms a bit dated but clean. A good feel.

8/10

Excellent

11 Mar 2025

Peter

10 day stay

Fantastic pool, excellent view, staff super friendly, breakfast same every day no variety, food overpriced a bit isolated in its position, not much going on as downtown like a ghost town, hotel a bit tired and overpriced

Partner

6/10

Pleasant

11 Mar 2025

Malek

Location and staff were great , sadly a lot of package holiday guests from India spoiled the stay and took away from the beautiful and peaceful location . Too loud , rude and simply not ideal

Leisure Self

10/10

Exceptional

21 Feb 2025

Dana

Great resort #

Very nice resort in Langkawi. Eventough there were lots of people at the breakfast, there were always free sun beds by the pool. Especially by the rock pool. We saw 2 types of monkeys during our 4 days stay and they really steal peoples food from balconies.

Friends_and_family Family

10/10

Exceptional

03 Feb 2025

Bradley

Enjoyed my stay at The Westin Langkawi – the location, facilities and dining options were great. I found the staff to be very helpful and friendly, and I encourage you to enjoy their spa. I also recommend doing the island hop tour that was recommended by the tour desk at the hotel.

Leisure Self

8/10

Excellent

03 Feb 2025

Maurice

Beautiful setting, well manicured grounds, friendly staff. The only negative was breakfast - some mornings long queues and then queues for the egg station, some mornings offered coffee some not. For a breakfast that took me 20 minutes to eat I spent almost 15 minutes in total queuing to get in and to get an omelette. It all felt a little chaotic and not well organised. If there a long queues at the egg station , why not open the second one which was sitting idle. Not really what I anticipate from a 5 star hotel.

10/10

Exceptional

11 Jan 2025

Niraj Mukesh

Amazing View and Private beach access

2/10

Poor

04 Jan 2025

Ahmed

The hotel was full due to the Christmas break and the facilities are horrible, they have 200 rooms and literally 9 umbrellas around the pool and the dining options are very limited, a total of four restaurants, three are having the same exact below average menu, and the \"special\" reataurant is fully booked every day, stayed there for four nights and tried to book dinner there every single day and it's always fully booked, last day after fighting over the phone for ten minutes they got us an \"exception\" and booked us a table. During the dinner we found out that the restaurant is deserted and only three tables were used. Every day you have to queue for 20-30 minutes for breakfast, the breakfast was ok. The nagging for checkout was at another level they kept insisting that it's impossible to get late checkout as the hotel is fully booked back to back and that they need to prepare the room for the next guests, at the end we checked out and kept using the room for two extra hours without them preparing it for the next guest so they could have easily at least get the credit of late checkout.
The main reason we booked at this hotel is that it had a private beach but the beach is not for swimming, full of stones and rocks. So basically we were stuck at a hotel with almost no facilities to use. I haven't tried any other hotel in Langkawi but I am sure you can get the same bad experience for half the price.
Also the toilet in some public areas like in the SPA building wasn't clean.

Leisure Family_with_children

4/10

Poor

29 Dec 2024

MASAHIRO

\"When I checked in, there was no detailed explanation, and after I was forced to pay 800 ringgit separately from the deposit, a cockroach appeared in the room.\" The room is dirty. The water pressure in the shower is weak

Leisure Self

10/10

Exceptional

22 Dec 2024

Wee Tiong Danny

Sprawling facilities with many amenities. Great for families

Leisure Family

10/10

Exceptional

10 Sep 2024

MISS SHAZI

Everything was good

Leisure Family

8/10

Excellent

31 Aug 2024

Sunil

Property a bit dated
Noisy when people check in and out at night
Surrounding environment very pleasant

Leisure Partner

10/10

Exceptional

23 Aug 2024

Lisa

We have loved our time here this week!

We haven’t slept this well in years - the hype about the Heavenly Beds, is an actual thing!!

The resort is comfortable, quiet, with beautiful gardens and staff who go the extra mile to make you feel welcome and well looked after.

And the view is stunning!

Extra special mention to Hakimi - the Lobby Ambassador.

Always welcoming, always helpful, always a smile and a kind and caring way of making you feel special as a guest. Thank you so much Hakimi!!

For the F&B team - just a little feedback:

The breakfast station with the sliced meats - guys, it needs some serious work on the presentation.

It looks very unappetising and you have almost all the accompaniments to go with smoked salmon, but no smoked salmon, which is something I see whenever I stay at a Westin hotel - so not sure why you don’t have it?

The buffet is plentiful but it doesn’t feed the eye in some areas where it should.

The fruit area, yoghurt areas and juice areas all need some presentation and styling help.

Would have also loved a bbq by the incredible pool - but over our 5 days no outdoor dining options like this were avail.

This is just feedback - we absolutely loved our time and will definitely be back (guys pls fix the breakfast presentation issues by then, and order in some smoked salmon please !!!)

Thank you everyone, for an unforgettable holiday in paradise..

Lisa & Hamish
Room 2310

Leisure Partner

10/10

Exceptional

06 Aug 2024

Andrea

Lovely hotel, plenty to do onsite and staff were very friendly and knowledgeable of the area.

Leisure Partner

10/10

Exceptional

06 Aug 2024

Asiah

We went for the first part of our honeymoon and booked the pool villa 2006. It was beautiful and private. Even though it rained for most of the days, we still enjoyed our villa and pool. The bed was like a bed from heaven, we still dream about it!. The staff were all so wonderful and helpful. The food was delicious. The sunset views were lovely. It’s very secure and easy to get a Grab taxi to drive you to other areas of the island. I really hope we can come back soon

Leisure Partner

8/10

Excellent

05 Aug 2024

Marvin

We would definitely come back to the Westin in Langkawi.

Leisure Partner

10/10

Exceptional

31 Jul 2024

Yasmin

Stuff and facilities amazing very polite Curtis and Clean as always western are a beautiful place to stay surrounding both beautiful beaches

Leisure Family

8/10

Excellent

25 Jul 2024

Ahmad

The hotel is perfect and clean , but the bathroom smells so bad .. Breez restaurant was good … everything was great except the bathroom

Leisure Family

10/10

Exceptional

17 Jul 2024

Abdelkader

We enjoyed our stay, the hotel's staff was very helpful and friendly. Highly recommend this hotel.

Leisure Family

8/10

Excellent

13 Jul 2024

Kathy

We had a fantastic stay overall, good service, delicious food and drink. Only thing is that the facilities are looking a bit tired, outside could do with a lick of paint.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Sophie

the dusky langurs in the trees at the hotel were a lovely surprise.

Leisure Family

10/10

Exceptional

06 Jul 2024

Andre

Leisure Family

8/10

Excellent

04 Jul 2024

Verified traveler

Humid

Hotel was great but we did not enjoy the open air aspect of hotel. It was the 1st week in June and way too humid for us. Not the hotels fault of course.

Partner

8/10

Excellent

25 Jun 2024

SOK KUAN

clean

Leisure Friends

10/10

Exceptional

17 May 2024

THI MY HANH

Everything was perfect. Staffs were very friendly and helpful. Their facilities were great and they have various activities that kept us company during the trip, we truly enjoy the sunset and sunrise yoga session with ChaCha. We had awesome time celebrating my birthday here and definitely will be back in the future :)

Leisure Partner

10/10

Exceptional

03 Apr 2024

Sarah

Look forward to visiting again. Staff was above and beyond

Leisure

8/10

Excellent

18 Mar 2024

Jamie

Was a nice base for a weekend away. Overall, The properly is quite dated and in need of an update. Would suggest the hotel to rename the “Garden View Rooms” as the grounds outside are scorched/dead: which is quite disappointing. The bed is extremely comfortable. The room design, like the hotel, is dated - and the same goes for the gym (well equipped but dated). The breakfast and evening buffet offers a good selection and it was a nice touch to offer Brut at breakfast for guests to enjoy mimosa.

For special dinner occasions suggest to walk along the beach to Kayu Puti of St Regis Hotel - which also has a nicer bar for cocktails at Sunset with no reservations required.

For F&B and spa at the Westin - prices are international rates. There is a100RM corking fee at Tide restaurant - so guests can take advantage of the better wines available at the local supermarket just a few mins drive away and save considerably at the same time. Grab taxi and food is super easy to / from the hotel.

Leisure Partner

8/10

Excellent

10 Mar 2024

Natasha Joanne Trewman

Gorgeous grounds (swimming pool facing the sea) and spacious, clean rooms. Only thing that let this place down is the food & sometimes service - expected more for a 5 star

Leisure Family

2/10

Poor

09 Mar 2024

phillip

This property shows 5 star hotel.
But customer service and only the reception staff is 1 star.
I had worth experience with check i and check out with reception

10/10

Exceptional

12 Feb 2024

JOHN

Very nice property with amazing views, very helpful and polite staff and plenty of delicious food

Leisure Friends

10/10

Exceptional

11 Feb 2024

stephen

Beautifully appointed hotel. Lovely gardens, pools and sea views. Tide restaurant particularly good.
No service around pool for eats or drinks. Poor service in Breeze lounge. Good location for ferry.

Leisure Partner

10/10

Exceptional

10 Feb 2024

Rhydian

Excellent facilities and stunning scenery,staff friendly and helpful

Leisure Partner

2/10

Poor

12 Jan 2024

Suleiman

I have visited more than 40 countries and stayed in more than 100 5 star hotels and I assure you this is the worst ever
First of all the staff is not helpful and the management don’t care (you have to ask them several times to get things done even very basic things such as changing towels or getting a cup of tea)
Secondly, rooms are not clean (dirty towels and blankets..)
Third the breakfast is really poor and the service is very poor

Overall we have wasted 5 nights asking for clean blankets and hot milk for the kids

Leisure Family

10/10

Exceptional

05 Jan 2024

Richard

Excellent hotel

Stay was wonderful. Staff always cheerful and helpful. Hotel was clean and well maintained. Food was well prepared and well-executed. Room air conditioning functioned perfectly. Pool was clean and warm. We really enjoyed our stay here.

Friends_and_family Family

8/10

Excellent

01 Jan 2024

Liliya

Enjoyed our stay, Beautiful view. Nice swimming bar and swimming pools. The rooms could to be updated.

Leisure Family

10/10

Exceptional

10 Dec 2023

Dharmalingam

Amazing restaurant and nice peoples serving with big smiles 😃 all times.

10/10

Exceptional

04 Nov 2023

catherine

Wonderful resort with great staff. Right on the beach on a gorgeous bay, so tranquil. Lovely to be able to walk to the St Regis next door too for some drinks and dinner too. Would totally recommend this hotel.

Leisure Family

8/10

Excellent

02 Nov 2023

Marisa

Good location but the property is a bit tired

Leisure Partner

10/10

Exceptional

31 Oct 2023

Verified traveler

Travel here... It is worth it

The trip and the room exceeded my expectations... Yes it was a suite but, the staff was very helpful and attentive. Will visit again....

Partner

10/10

Exceptional

15 Oct 2023

Bhairavi

Amazing vacay choice for a family

Westin Langkawi is a beautiful property. Perfect setting for a lovely relaxing vacation with the family. We had a wonderful couple of days...the staff is friendly and helpful, the breakfast spread is amazing and the spa services are world class. Can't wait to come back!

Friends_and_family Family

10/10

Exceptional

15 Oct 2023

Victoria

Amazing quiet location and the views are spectacular.

The staff were all so accommodating and professional.

Great breakfast.

Highly recommend.

Leisure Family

10/10

Exceptional

17 Sep 2023

Nadia

Will definitely be back

Leisure Partner

8/10

Excellent

16 Sep 2023

Ian

Staff were friendly and helpful.

Leisure Family

10/10

Exceptional

06 Sep 2023

Ellyana

I would like to extend our thanks to your staff specially Shauqi and all the staffs that attended to us during our stay. It has been an amazing stay throughout our 3 nights stay. Place was beautiful and cosy but abit too big for family of 5 who are still below age 10. Overall i love the bathtub villa, the breakfast, the pool and everything. Will definitely come back to Westin Langkawi!! Thank you for making our anniversary trip a memorable one.

Leisure Family_with_children

8/10

Excellent

30 Aug 2023

Louis Ka Sun

Quiet area with good on site facilities. Beach is OK for sands are not as soft and white.
Room that I stay in is a bit old and some of the plugs seems not working. Bath room had bit and piece missing like handle from the shower cubical, roll curtain next to the bath window are missing.

Leisure Family

10/10

Exceptional

25 Aug 2023

Muhammad Noor Rashid

Leisure Friends

10/10

Exceptional

08 Aug 2023

Abdul Razak

The place n breakfast

10/10

Exceptional

16 Jul 2023

Susan

If you want a quick weekend getaway, in a quiet, self-container resort, this will tick all the boxes. 1/2 hour drive from the airport, excellent staff, great food and service (many items not on the menu were prepared on request). We thoroughly enjoyed our stay. Thank you!

Leisure Friends

6/10

Pleasant

22 May 2023

Mohit

The hotel needs renovation. The rooms and infra is ageing. The breakfast, lunch and dinner menus are very limited and not what’s expected at this price.

8/10

Excellent

02 May 2023

Sharon

The location of the Westin is excellent. The beach, the pools, the surrounding area are all very beautiful and peaceful. All staff members we encountered were very nice and clearly wanted to make our visit enjoyable.
However, the hotel itself is nice but not great. The first room we were in had a broken shower door and other maintenance issues. Once we told the front desk they immediately moved us to a new room without any fuss. The food was good but not great especially for the price.

Leisure Partner

8/10

Excellent

11 Apr 2023

Verified traveler

4 day stay at the Westin

A fun, relaxing stay at the Westin. Nicely tucked away on the island and about a 25min walk to St Regis Hotel. Plenty of natural wildlife in the area. Hotel check-in team and concierge team are attentive and helpful. We used the main pool and adult pool, as well as the lounges down at the beach. Inconsistency with hotel policy on a day to day/person to person basis. One day the ladies were able to use the pool towel to cover up when heading back to their room, as it was required when walking through the lobby. Next day, they were asked to return as it was OK and not considered disrespectful. Did not eat at the hotel, and explored Kuah town which had night markets for Ramadan. There is a large supermarket (called Billion dollar) for basic essentials, fruits/veg, snacks which is about a 20-25min walk. There are food & cafe options at Jetty Point, 15-20min walk. Hotel staff suggested using Grab (their Uber version) for cheaper taxi rates. Would stay again and perhaps avoid the Ramadan period, as most restaurants/stores are closed all day.

Friends_and_family Family

10/10

Exceptional

01 Mar 2023

Angela

My husband and I booked a few nights at The Westin Langkawi after 10 days exploring other parts of Malaysia on a self-drive basis. We left our hire car at Penang International Airport and took a short flight to the island. This hotel was the perfect end to a glorious holiday. The food was fabulous (add on the breakfast it’s worth it), the facilities were excellent and the whole place had a good relaxed vibe so we felt very rested by the end of our stay. We used the gym which was well equipped and obviously we swam. The large infinity pool was quiet and was wonderful to swim in - it had the most wonderful view! Note that the sea is no good for swimming though as there is no depth! I would recommend taking a trip out if you want to swim in the sea - we went on a jet ski tour which was enjoyable if you like that kind of thing.
The sunsets were pretty special here. Take a walk round the gardens at the end of the day and there’s plenty of wildlife to see (guaranteed I’d say). There were many Oriental Pied Hornbills (very cute) and we also spotted Bee-eaters, a Whistling Thrush, a pretty Pink-necked Green Pigeon and various other birds. There are troops of dusky leaf monkeys and long-tailed macaques around the gardens too.
The beds were super comfy, we were upgraded to a garden view room and there was plenty of space. The room had a great shower but also a separate bath.
Overall a fantastic hotel - it’s a long way to go but we could be tempted to return one day!

Leisure Partner

6/10

Pleasant

21 Jan 2023

Kah Kay

Two bedroom villa

Booked a one bedroom villa. Upon checkin, I was informed that one bedroom villas were not available and was upgraded to a two bedroom villa. However, the two bedroom villa was not directly facing the sea unlike the one bedroom villas which I had originally booked. Checkin staff did not take the initiative to keep our luggage and I had to ask the concierge myself. When the villa was finally ready, there were some problems with the villa 6009:
- one of the bathtub sink stopper was not functioning. Called maintenance to fix it but to no avail
- TV channels were not working - poor or weak signal. Only YouTube and Netflix were working
- some of the wallpaper were peeling off
- pool was in the process of being refilled

There were some positive points:
- the buggy service was prompt and arrived within 5 minutes of calling
- buffet breakfast at Taste was sumptuous with a variety of Western, Malaysian and Japanese items to choose from

In general, the Westin fell short of my expectations as a 5-star luxury resort for the price paid for the villa.

Friends_and_family Friends

6/10

Pleasant

20 Dec 2022

Ricky

Nice property and I like the amenities

10/10

Exceptional

27 Nov 2022

Sanjay K

Great place for quiet and peaceful time. Place looks and feels a bit dated but the service, people, pool area and food is still fantastic! A great place to get away from busy city life.

Leisure Family_with_children

2/10

Poor

22 Nov 2022

Muhammad Hassen Raza

Property agreed to a complimentary room upgrade (subject to availability upon checking in). Then upon checking in they refused and indicated that I need to pay extra. The property is outdated and in serious need of a revamp. For the prestigious name, it was very disappointing. There is much better value for money in langkhawi then this property.

Friends_and_family Family

6/10

Pleasant

17 Nov 2022

Nuruzzaman Bin

Nice resort but it’s bit old, room was good

Leisure Family_with_children

10/10

Exceptional

06 Nov 2022

Gaya

It was a relaxing atmosphere with very friendly staff and service.

Leisure Partner

10/10

Exceptional

24 Oct 2022

musmina

perfect vaca-tropical atmosphere

impeccable team of employees- warm, profesisonal attentive- end to end service.

quintessential breakfast staple- nasi lemak

ideal night therapy -in house entertainment - fuNkCoustics

Leisure

10/10

Exceptional

23 Oct 2022

Mounzer

Beautiful place machalla

Partner

8/10

Excellent

17 Oct 2022

Edward

Room kind of old. But overall everything is good!

Leisure Friends

8/10

Excellent

12 Oct 2022

SUNJOO

Good

Leisure Family

10/10

Exceptional

06 Oct 2022

Claire

Beautiful property. Staff were great and even upgraded us to a villa. Only downside was the kids menu wasn't great for my fussy kids and it was the same in each restaurant. But beautiful hotel.

Leisure Family