Hôtel Sawa

Cameroon , Douala
Douala, 488 Rue De Verdun - Bonanjo
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20 reviews shown

10/10

Exceptional

10 Dec 2025

Fallone Saloline

The room was good and the staffs were friendly

Business_and_leisure Family

6/10

Pleasant

14 Nov 2025

Arthur Michael

Room was acceptable. Power outages and appliances ( coffee pot and hair dryer) not working are the reason for the rating.

Leisure Family

6/10

Pleasant

08 Jan 2025

Jean-Jacques

Old or vetust shower tower on bath room.
Room not smell fresh at all

8/10

Excellent

26 Jul 2024

Romaric Belmier

Good customer service.

Business_and_leisure Partner

4/10

Poor

10 Sep 2022

Alexandre

nothing

Friends_and_family Family

10/10

Exceptional

11 Mar 2022

George

Good location, friendly staff. The facilities need an upgrade.

Business Self

8/10

Excellent

20 Jan 2022

Amr

Veey good

Very good stay, near the airport and the room was clean

Business

2/10

Poor

13 Oct 2021

Verified traveler

First red flag my booking wasn't available when I there. Second the receptionist 😡

Friends_and_family Family

6/10

Pleasant

10 Jan 2020

Verified traveler

It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.

Friends_and_family Partner

8/10

Excellent

03 Oct 2019

Dennis A

Hotel SAWA is a great deal for a great hotel.

Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.

Business

6/10

Pleasant

07 Sep 2019

Dave

Hotel needs updating badly

Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.

Business

6/10

Pleasant

08 Jun 2019

David

Needs some work !

AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.

6/10

Pleasant

08 Jun 2019

David

Nice but tired hotel, good for short stay only.

Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.

10/10

Exceptional

01 Sep 2018

Dennis A

Our choice hotel in Douala.

We have stayed at the Sawa Hotel on two different trips. We are always excited to arrive there. They have a nice restaurant attached to the hotel, with a buffet style service. The tap water always has plenty of pressure and hot which is a nice change from several hotels we have been in. The air conditioning is always working well and the linens on the bed and in the restroom are always clean. It is our choice hotel when we are in Douala.

8/10

Excellent

02 Aug 2018

Kevin

SAWA for Business and swimming

I stay at the SAWA on business fairly regularly. It is an older property and you can have issues in the room on occasion with things such as the AC. Service is very good with some great. The outside eating area is very nice but the inside is a bit lacking. They do keep the rooms clean, pool is nice and a bit crazy on the weekends with families. WiFi is very spotty and I would recommend getting a local hotspot.

8/10

Excellent

17 Jun 2018

Stéphane

Very pleasing staff

The staff was amazing et the rooms were very big and comfortable.

4/10

Poor

28 Oct 2017

Michelle

Conference hotel, moldy.

The hotel staff are friendly, but the rooms are a bit moldy and damp--constant struggle for places in douala. The restaurant takes a long time to order, and for large conferences they can't keep up with the demand, even though they do try hard. I'd rate this as a 2.5/5 hotel because I find it just under average.

8/10

Excellent

05 May 2017

Kevin

Improving!

The SAWA has been slowly sprucing back up. I have been coming here on business for a number of years and the last two years have shown improvements. The room had been freshened up, was clean (never an issue) AC worked well (improvement) and the hand held shower had a bracket (improvement). I don't do the breakfast buffet. Internet seemed more reliable this trip but it was a short stay.

6/10

Pleasant

01 Mar 2017

Kevin

An okay spot on a business trip.

Have stayed here a number of times and they are working to spruce the place up. Fresh paint, new elevators, generally cleaner. However, it is an old property and there is still work to be done. For example on the air conditioning in the rooms, fixing shower heads (though always plenty of hot water), and providing ammenities like a water boiler for tea and coffee. The outside area is pleasant especially for breakfast (skip the breakfast buffet) or for the evening wind down.

10/10

Exceptional

25 Jan 2017

Javier

Nice hotel near to the airport

The hotel is very nice good swimming pool that you can relax and good restaurant bar beside.