CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Best Western Plus Soaho Douala Airport

Douala · Cameroon

Tunel AirportView location

8.8/10Excellent82 Reviews
Cleanliness9.0/109.0
Service8.4/108.4
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.4/108.4
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Soaho Douala Airport

The Best Western Plus Soaho Douala Airport Cameroon is an architectural gem in Cameroon. The hotel is located in the city of Douala, the economic capital of Cameroon, a one-minute drive or five minutes' walk from the airport.

The Douala Maritime Museum is just a few steps away from the hotel, where you will get to the heart of this wonderful city; a real charm for its visitors.

The warm hospitality of the inhabitants as well as other sites such as the Saint-Peter-and-Saint-Paul cathedral, the flower market, the banks of the River Wouri, make Douala a destination of choice for many local and International visitors.

Designed to offer a modern atmosphere, while keeping the ecological system and striving to respect the Cameroonian cultures, the Best Western Plus Soaho Douala Airport offers exceptional customer service that blends perfectly with local hospitality.

Read more about this hotelShow less

Located in Douala, Best Western Plus Soaho Douala Airport is in a shopping district, a 2-minute drive from Douala Grand Mall and 7 minutes from Cathedral of Saints Peter and Paul.

This hotel is 4.7 mi (7.6 km) from Douala Maritime Museum and 4.8 mi (7.8 km) from Port of Douala. Make yourself at home in one of the 127 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms have bidets and hair dryers. Conveniences include desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 7.13 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • 24-hour pool access
    • Contactless check-in is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Optional fees
    • Fee for buffet breakfast: approximately USD 17.55 for adults and USD 17.55 for children
    • Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Douala Grand Mall 2.1 km / 1.3 mi
Douala Maritime Museum 7.6 km / 4.7 mi
Port of Douala 7.8 km / 4.8 mi
Espace Doual'art 8 km / 5 mi
Eko Market 8 km / 5 mi
Cathedral of Saints Peter and Paul 8 km / 5 mi
Stade de la Reunification 8.1 km / 5.1 mi
La Nouvelle Liberte 9.5 km / 5.9 mi
Japoma Sports Complex 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • Number of floors (main building): 3
  • Suites: 16
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 24 more facilities & services
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Concierge
  • GymExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant: 1
  • Conference room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Children’s swimming area: 1
  • Non-smoking establishmentExtra charge
  • AerobicsExtra charge
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Best Western Plus Soaho Douala Airport

8.8
Excellent
82 Reviews
Cleanliness
9.0 /10
Service
8.4 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.4 /10
50 reviews shown
2/10
Poor
19 Jan 2026
Alex
No pick up from airport even if i emailed and sent a message
Tv doesnt work in the room
Toilet didn’t flush
Hallway smelled like old trash
Toilet in the lobby missing seats

Staff is aware of all these as they weren’t surprised
Leisure Self
10/10
Exceptional
22 Oct 2025
augustine
very nice hotel
Business_and_leisure Family
10/10
Exceptional
28 Jun 2025
Emmanuel
Great
10/10
Exceptional
28 Jun 2025
Emmanuel
Ok
8/10
Excellent
13 May 2025
Mouhamadou
Big Quiet place. Friendly staff. No hot water available to shower in the morning.
10/10
Exceptional
27 Feb 2025
Micael
Great place to stay while on vacation in Cameroon.
Business_and_leisure Self
10/10
Exceptional
21 Feb 2025
Micael
Great!
Business
10/10
Exceptional
17 Jan 2025
Steve
The staff is welcoming and friendly. The place is clean, the buffet is nice 😋 the breakfast is delicious and varied.
There was just some construction work at the gym, they had to update this detail. This was the only negative point for people who trained every day.
Leisure Family
10/10
Exceptional
30 Dec 2024
Vinny
Quiet, peaceful, super clean, adhere to very high U.S standards.
Leisure
6/10
Pleasant
09 Dec 2024
Verified traveler

Probably not to be repeated

They did not reply to my email asking for shuttle from airport and did not answer the phone. I had to get there by taxi.
The tv did not work.
There was plaster from damp walls on the floor of my room.
Self
10/10
Exceptional
31 Oct 2024
makenya
I stayed here with my mom and sister visiting from the states! We felt so safe and comfortable here. The security keeps a good eye on the place so you feel very secure and the whole staff is amazing! After a long day of travel the kitchen staff made us food at 1:00am despite them being closed and we really appreciated them for going out of their way as they did not have to. 10/10 recommend staying here if you visit very close to the airport weather you just got off the plane and need a place to stay or have an early flight to catch in the morning! This place was so lovely, clean and well taken care of! Thank you to all the staff!
Leisure Family
10/10
Exceptional
12 Oct 2024
Odile
This hotel is close to the airport and the staff was super nice.
10/10
Exceptional
02 Oct 2024
Zac
Nice effort at modernity in a tough environment
Leisure Family
8/10
Excellent
18 Sep 2024
Luc
Very good but the Price of food is expansive.
Partner
10/10
Exceptional
16 Sep 2024
Jean Pierre
Good for a stay over in Douala, close to airport. Pleasant outdoor swimming pool for hot days.
Leisure Self
8/10
Excellent
15 Sep 2024
Jean Pierre
Very safe and modern hotel close to the airport and reasonably close to the city. Nice staff. Breakfast ok.
Leisure Self
8/10
Excellent
27 Jul 2024
george

Great hotel and very spacious.

Great hotel and very spacious, unfortunately there's no balcony and the runway rugs are very old and dirty. A modern charging system will be very handy.
Partner
10/10
Exceptional
01 Jul 2024
Jean-Baptiste
Excellent services. The place is clean and offer interesting amenities, including an aquatic park for kids, swimming pools, tennis and 5 vs 5 outdoor soccer court, and working areas. The hotel would be perfect when they improve the gym.
Business_and_leisure Self
8/10
Excellent
11 Jun 2024
Anton
While this hotel may need some improvements, it is maybe the best in Douala.
Leisure Self
6/10
Pleasant
10 Mar 2024
CHARLES
The phone line 237 2 33 50 65 00 does not answer from abroad! Please fix it!
Leisure Family
6/10
Pleasant
04 Mar 2024
Ebenezer

Disappointed



Great staff and good customer service in general. The grounds of the hotel is kept nicely, mainly the back where the pool and children area locates. It could be more inviting with pool chairs and umbrellas. The front was uninviting, a very frightful disable access and steep step access.

We expected better from this well known hotel brand and disappointed that the standard was not maintained in Douala. We were expecting the hotel to be of a higher standard due to location and brand. The whole place is tired and in need of general repairs. We narrowly escaped the door facia falling on our heads as we leave the bedroom, what a joke. On our return, it was just stuck back on, waiting for the next unsuspecting customer. The shower did not work well, too much hot water waste from a broken shower. The toilet rocks about when seated on and never flush properly. Shabby finish around the shower cubicle, smashed toilet door from the soft close. Poor bathroom lighting. Mosquito invasion in the bedroom and the hotel lobby was at war with the critters. Just could not relax there or have a drink with the threat of been eaten alive. Breakfast ran out and flies enjoyed the meal equally. We slept at the hotel, but 3 days into our stay, we enjoy other hotels with better facilities, food, drink and relaxation. The hotel is in a very good location but this will not help in the future if poor standard is maintained. I hope not to book with your service again.
Friends_and_family Family
8/10
Excellent
20 Feb 2024
Herve
Great experience overall. The management does everything to accommodate you in case of any issue.
Friends_and_family Family
10/10
Exceptional
30 Jan 2024
Michael
Very conveniently located near the airport. Friendly staff and service. Excellent buffet dining.
Business Self
10/10
Exceptional
14 Nov 2023
CYRIL
Clean property. Worth
8/10
Excellent
09 Oct 2023
Genevieve
The hotel was quiet and good
2/10
Poor
23 Jun 2023
Henri
I was given a room on the 1st floor towards the end of the building. There was an event taking place in one of the ballrooms with loud music. I could not sleep until 4am despite ear plugs and noise cancellation headphones. Very poor window sound isolation. After several complains, the staff offer me at 1am to relocate to another room. I declined as I was leaving early the next day.
Business Self
10/10
Exceptional
25 Apr 2023
nche
I have stayed at this hotel on three different occasions. As a seasoned traveler, I must say that this is clearly one of the best hotels I have experienced in Cameroon. It is quiet, convenient for travelers to and from the local airport, the manager is most engaging and ubiquitous. The staff functions at the highest level of professionalism. The rooms are spacious, clean, and calming. Food service is balanced and satisfactory. Without any hesitation I will stay here again at the next opportunity.
Business_and_leisure Family
10/10
Exceptional
22 Apr 2023
nche
Absolutely clean. Outstanding service. Fabulous food. The best hotel in Cameroon.
Business_and_leisure Family
10/10
Exceptional
21 Apr 2023
nche
Outstanding service. Outstanding accommodations. Outstanding nutritional options and quality. Outstanding location.
Business_and_leisure Family
10/10
Exceptional
20 Mar 2023
Maan
Close to the airport, 2 minutes drive. Respectful personnel
Leisure Self
6/10
Pleasant
16 Mar 2023
Gide
Clean, spacious.
Did not like the fact that they wanted to charge me for a breakfast that I did not eat. I have to wait for 5 minutes before they resolve the issu
Business Self
10/10
Exceptional
03 Mar 2023
Susan
Its a new place and everything looks new. The service was great and the restaurant want open 24/7. That's the bit i loved. Its 1 minute away from the airport, just ideal place to avoid the traffic in the city of Douala.
Leisure Self
8/10
Excellent
01 Jan 2023
Lucy
Nice beautiful hotel but poor front desk service
Business_and_leisure Self
6/10
Pleasant
22 Dec 2022
Emmanuel

Good Location - Customer Service can be better

My overall stay was good when compared to other hotels in the city.. Its location close to the airport is helpful in a city where traffic is a big challenge. My only few disappointments were around service and functioning of basic fixtures..Employees need to present a more friendly and professional outlook..There should be in-room dining menu in the rooms.. Need to fix plumbing system for adequate water pressure when taking showers and drainage of bathroom sinks and showers needs fixing
Self
10/10
Exceptional
16 Dec 2022
Beatrice

Always a pleasure

I always have a wonderful, comfortable stay here. The staff are very friendly and helpful, and the location is very convenient. I would definitely recommend.
Friends_and_family Family
10/10
Exceptional
12 Dec 2022
Yasmine Mbouhouap Salamata
It was neat
Leisure Self
6/10
Pleasant
31 May 2022
Isaac
Easy Parking.
Leisure Partner
10/10
Exceptional
19 Apr 2022
Emmaculate
Excellent experience and property
10/10
Exceptional
04 Apr 2022
aime

Nice hotel with exceptional break fast.

Had to stay just one night in transit. Wish i could stay longer.
Business
10/10
Exceptional
12 Jan 2022
Ashley
Staff is tremendously pleasant and the food is delicious. The amenities are abundant
Leisure Partner
10/10
Exceptional
30 Oct 2021
FRANK
Clean property, great customer service
Leisure Self
6/10
Pleasant
20 Aug 2024
Alexandre
Téléviseur non fonctionnel; pas de Wifi comme prévu; grosse fuite d'eau dans la salle de bain
Leisure Family
10/10
Exceptional
13 May 2024
Philippe Rodrigue
Very good
Leisure
10/10
Exceptional
21 Apr 2024
samuel
La professionalità dello staff
Business
10/10
Exceptional
04 Apr 2024
Daniel
Service au client excellent
10/10
Exceptional
05 Feb 2024
Jean Michel

SUPERBE

Un service de qualité, la propreté, des chambres superbes à chaque petit coin de l’hôtel, Vous ne trouverez que de la gentillesse qui vous mettront bien à l’aise pour votre séjour. Une chose est sûre, c’est que la prochaine fois ce sera chez vous que je ferai une petite halte…merci merci
Partner
10/10
Exceptional
28 Nov 2023
Daniel
Je retournerai la n’importe quand du à l’emplacement
Leisure Self
10/10
Exceptional
19 Nov 2023
Daniel
Tout était parfait
8/10
Excellent
17 Jul 2023
Peter
Near airport
Leisure Partner
2/10
Poor
05 Apr 2022
Bobane- Stéphane
Rien
Business Family

Location & surroundings

Best Western Plus Soaho Douala Airport
Tunel Airport, Douala, Cameroon

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 43 more nearby hotels

Best Western Plus Soaho Douala Airport

71 hotel photos