Geneva Hotel

10/10

Exceptional

28 Nov 2025

Mala

Yes Room was clean polite staff, and breakfast was great.
Cabs were easily available.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Miriam

Accessible room
Wonderful staff

8/10

Excellent

19 Nov 2025

Mala

The room was clean. The Staff were good. Check in check out was easy.

The staff some times missed keeping clean floor towel, soap or coffee cup or stirrer. No big deal but I suggest they should be made aware of this .

Leisure Partner

8/10

Excellent

09 Oct 2025

Rechito

I stayed at the hotel 2 nights, before my 2 day tour and after the tour. The first night was on the 1st floor and the room was big but it was a little run down and the tub/shower was tiny. The 2nd night was on the 4th floor and it's obvious it had been remodeled and it was just as advertised. The breakfast was great. And, if you need to exchange your currency, do it next door. The fee is much less than at the airport. The only complaint I have was this faint, but audible, sound that I heard on both nights and I couldn't figure it out. For a short stay, I'd book the hotel again.

Leisure Self

8/10

Excellent

29 Sep 2025

Laith Al

Good

Leisure Self

10/10

Exceptional

06 Aug 2025

Mira

Comfortable

4/10

Poor

01 Aug 2025

Munther

There was no hot water to shower in the morning. This is behind the poor review

10/10

Exceptional

25 Jul 2025

Moahamed

Excellent hotel

8/10

Excellent

18 Jul 2025

Samar

Quick service friendly staff nice room

Leisure Self

10/10

Exceptional

04 Jul 2025

Ibrahim

Excellent place

10/10

Exceptional

18 May 2025

manuel

Good location, everything close just walking,Clean and staff was very friendly.

Leisure Self

10/10

Exceptional

10 Nov 2024

Muhanned

It was good

8/10

Excellent

02 Nov 2024

Frank

Good

Business

10/10

Exceptional

29 Jun 2024

Moeen

Geneva hotel is my place to stay when I’m in Amman, I rate it 10 out of 10, all the staff are awesome starting with the manager Malek, front desk Alaa, bellman Dawoud and honestly all the staff were great!

Business_and_leisure Self

6/10

Pleasant

04 Jun 2024

Neel

Noisy room overlooking the street. Limited food and beverage options. Very poor gym facilities

Business_and_leisure Family

10/10

Exceptional

08 Feb 2024

Frank

Reasonable price for great service

Business Self

8/10

Excellent

13 Dec 2023

AbuAisha

Goo location.nice staff. Reasonable place in terms of value of money is very. Clean. Very good breakfast.

Business Self

10/10

Exceptional

28 Oct 2023

Alison

The staff were great! The food for breakfast was fresh and hit the spot.

Leisure Self

8/10

Excellent

22 Oct 2023

Verified traveler

Pretty good

The hotel was a bit outdated but kept well, clean, and the service was great. Breakfast was very good. Uber to the city center was maybe 5$, not much to see around the hotel. The bar on top has a great view of the city.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2023

walid

It’s a great property to stay at while in Amman. Very nice and helpful staff.

Leisure Family

10/10

Exceptional

03 Aug 2023

Dalia

Helpful staff

Business

10/10

Exceptional

29 Jun 2023

fouad

Great pool and breakfast. Warm reception

Leisure Partner

10/10

Exceptional

01 Feb 2023

George

I love this hotel very much every time I travel I use it, when it come to cleanness, bathroom super clean…bed super clean, floor super as well…staff are very friendly…thank you…ah and the price is very well worth every penny

Business Self

10/10

Exceptional

21 Jan 2023

Amer

Great place with decent prices

Leisure Family_with_children

6/10

Pleasant

13 Dec 2022

Najeh

They need to clean bathrooms better than that

Leisure Friends

8/10

Excellent

30 Nov 2022

amjad

Clean hotel and pleasant staff, excellent breakfast buffet with good service. The heat was too high and we couldn’t cool it down from the room thermostat. Otherwise excellent experience and I will stay there again

Leisure Family

10/10

Exceptional

16 Oct 2022

ihab

Excellent hotel helpful friendly staff coming again clean rooms

Leisure Family

8/10

Excellent

03 Sep 2022

allistair

Good friendly service but limited menu in the dining room. Nice swimming pool but no service. Busy neighborhood for traffic.

Leisure Partner

4/10

Poor

19 Aug 2022

Khaled

It’s okay

10/10

Exceptional

24 Mar 2022

Bakri

It’s really nice hotel friendly staff.
But the rooms is dark not enough light.

It was really nice stay

Leisure Family

4/10

Poor

15 Mar 2022

makki m m

There is no electricity plugs in the room and the room looks very old nothing renew in the hotel except the lobby

Business_and_leisure Family

8/10

Excellent

06 Feb 2022

Najeh

Great !

Leisure Family

8/10

Excellent

13 Jan 2022

Abdulsalam

Abdulsalam in Geneva hotel

Overall it was nice except some noise to the room no 318 look like washing machine sound all over the night.
This was annoying me during the stay

Business

10/10

Exceptional

10 Jan 2022

George

Location is the best of it all, friendly staff

Business Self

8/10

Excellent

30 Nov 2021

Marwan

The staff was very friendly and helpful. Breakfast was OK. The room was also OK.

Friends_and_family Family

2/10

Poor

26 Nov 2021

Suhaib Al

Shower water was very bad
Sometimes cold and sometimes warm
Very bad experience

Leisure

10/10

Exceptional

01 Nov 2021

Susan A

Still a great hotel with great prices

Geneva Hotel is as steady in its cleanliness as it was when I first stayed there 8 years ago. Friendly staff and do easy to check in and out and to reserve rooms for other colleagues.

Business

4/10

Poor

25 Oct 2021

Verified traveler

Not anything like a 4 star hotel

Rooms were tiny. The bed in the double room barely qualifies as a full. Bathroom was on a par with my first apartment in college. No toilet sprayer.

No place other than shaver outlet in bathroom to plug in a phone charger. (the sole other available outlet would not hold a.mideast or US plug)

One set of coffee packets in room with a sign indicating a 4 JOD charge for additional coffee. That's really substandard for a 4 star hotel.

To be fair, the price was very inexpensive, but the hotel does not live up to it's star rating.

Friends_and_family Friends

8/10

Excellent

20 Oct 2021

Ali

I liked the location

Business_and_leisure Self

4/10

Poor

14 Oct 2021

Memory

I don’t think this should be a 4 star hotel. Carpets were dirty and sticky, the bed was hard and the bathroom left a lot to be desired. The breakfast was very poor and limited. The only good thing was the quick check in.
Would not stay again.

Business_and_leisure Self

4/10

Poor

05 Oct 2021

Fuad

The room has a smoke smell inside , the room was not like what it said on Expedia it was very small the mattress are not comfy, and one more thing they give you a free bottle of water as a complimentary but if you need another one they charge you 4 JD this is too much for this hotel .
Rated as a 2.5 stars

Leisure Family

10/10

Exceptional

04 Oct 2021

George A

It’s was a very good location, taxi was at your door…very clean, beds are comfy…very good breakfast…it was worth staying I will come again and again…the price was $50 a night for single queen size bed…

Business Self

6/10

Pleasant

13 Aug 2021

Verified traveler

Overall is good

Leisure Family

10/10

Exceptional

02 Aug 2021

Verified traveler

Customer service was excellent .

Leisure Self

4/10

Poor

22 Jul 2021

Abdul

Not a 4 star

Unfortunately not the best experience. First room had a really loud ac with chillers on top making a constant noise all night and impossible to sleep. 2nd room had ants in the bathroom. Finally 3rd room was ok. Generally very old and needs a revamp. Good location but busy. Bed and pillows were very comfy and the staff were nice on the positive side of things.

Self

10/10

Exceptional

12 Jul 2021

Verified traveler

close to my parents appt . close to the malls and resturants

Business_and_leisure Family

8/10

Excellent

11 Jul 2021

Verified traveler

Breakfast was great hotel is clean

Leisure Self

10/10

Exceptional

03 Jun 2021

Verified traveler

Friendly and helpful staff
Clean and convenient

Business_and_leisure Self

10/10

Exceptional

02 Jun 2021

sultan

جميل التعامل وفندق بيرفكت

Self

8/10

Excellent

06 May 2021

Verified traveler

Good location

Leisure Partner

6/10

Pleasant

19 Feb 2020

Verified traveler

Breakfast was below average Breakfast was below average

Leisure Self

8/10

Excellent

01 Feb 2020

Verified traveler

Second time staying here, hotel is what you would expect from a 4 star hotel: clean, tidy, decent but limited breakfast. I had a very disappointing check in experience as the receptionist casually tried to make me pay for my stay even though I had already paid in full through Expedia. After a discussion and showing him evidence of my Expedia receipt email he relented and stated it could be sorted out the next day - not what you want to hear after checking in at 2am. I then immediately emailed Expedia who sorted the issue out for me, and emailed me back the next day. It was the hotels error. I would advise anyone who books to take evidence of their booking with them just in case. The room itself was good, only minor criticism I would make is that there was only one electrical power socket so could only charge one device at a time.

Leisure Self

2/10

Poor

15 Dec 2019

Verified traveler

The security staff are very rude, the room is not clean and the toilet is outdated

Business Self

8/10

Excellent

12 Dec 2019

Verified traveler

Good for all places to visit... staff is friendly..like the location

Friends_and_family Friends

10/10

Exceptional

13 Oct 2019

Josh

A lovely place to stay any time in Amman

Wonderfully cordial staff were welcoming and assisting with all requests.

Sparking clean room with comfortable bed.

In a bustling city, the Geneva hotel is a haven for tranquility, and surprisingly it hosts a lot of Jordanian weddings, two of which we, as strangers, were invited to attend!!

Dinner and breakfast were quite good (but definitely stay away from the late night pizza —— bleeecchh

If you need taxi service, ask for Muhammad, a terrific driver and conversationalist

Partner

6/10

Pleasant

07 Oct 2019

Frank

The hotel staff that checked us in was not friendly, doesn't feel welcomed. The hotel is old, double beds too small for two my wife and I to comfortably sleep in. Hotel lobby filled with smoking guest that stinks up the entire lobby. Will not recommend this hotel

Leisure Family

8/10

Excellent

07 Oct 2019

Verified traveler

Good breakfast and clean room. Shower not consistent

Leisure Family

10/10

Exceptional

26 Sep 2019

Kashif

I stayed 3 nights on an official trip and really enjoyed staying at Geneva Hotel. Breakfast was good. Easy approach by cabs and Uber. Will stay here next time too.
I would request the hotel management to install bidet in toilet uf possible.

Business Self

8/10

Excellent

17 Sep 2019

Kevin

The staff was nice and the breakfast was good. But the internet was not reliable. i think this is the biggest problem of the hotel.

Leisure Family

2/10

Poor

28 Aug 2019

Verified traveler

Furniture is old.
Air Condition it is bad & hot.
Staff are friendly and respectfully.

Business

10/10

Exceptional

17 Aug 2019

Verified traveler

Thanks to everyone who made my stay at Geneva Hotel so confortable.

Friends_and_family Family

8/10

Excellent

28 Jul 2019

Verified traveler

Footpaths in local area not walker friendly. Very limited availability of restaurants in local area.
Hotel staff very friendly and helpful.

8/10

Excellent

24 Jul 2019

Verified traveler

Comfortable stay.

Good breakfast. Room comfortable. Staff very helpful.

Family

10/10

Exceptional

22 Jul 2019

Mohammad

Highly recommended

Great hotel

Friends_and_family Family

8/10

Excellent

08 Jul 2019

Rachel

Geneva Hotel - Amman Jordan

This is a really solid western-style hotel. We stayed there three nights. Most importantly, the Air Conditioning was fantastic! ha!
The rooms were very comfortable. The staff was super helpful. The property is very safe and well layed out. You have easy access to most places in the city. There are a few restaurants in the immediate area, but the food in the hotel is great too.

10/10

Exceptional

04 Jul 2019

Verified traveler

All is good, it is more than 4 stars hotel, but there is no view.

Business Self

6/10

Pleasant

29 Jun 2019

Verified traveler

Our bathroom smelt of sewage and the smell wafted into the rest of our room...

Business_and_leisure Friends

6/10

Pleasant

19 Jun 2019

N.H.

It took around an hour to get into our room. It looked like the reception staff was just taking their time, so it was an unpleasant start to our experience at Geneva since we were exhausted from traveling and were more tired just waiting around until they gave us our keys and 'cleaned the room' – the room should have been cleaned properly beforehand and there is no way it would've taken that long to clean up. When we got into our room, the room wasn't even that as clean as we'd expected it to be. The carpet had wet spots and was really discolored and looked dirty, the decorative pillows were also a bit unpleasant. However, the beds and linens were clean and very very comfortable. We had an excellent night's sleep. The staff (other than the reception) were very kind and generous, and a pleasure to be around. The complementary breakfast was okay, I appreciated the selection but it wasn't exceptional. There were snacks and drinks in the fridge that you could eat and pay for during check out. My mom wanted the Kit Kat but when we grabbed it, it was very sticky and had some strange residue on the outside – it was not opened but seemed as if it had something spilled on it or something. We also ordered room service and the food was not the best unfortunately – I ended up getting cramps soon after. The lentil soup did not taste like lentil soup, and my mother's BBQ was okay at best, the best were the fries and salad we ordered.

Friends_and_family Family

8/10

Excellent

12 Jun 2019

Verified traveler

The facility is clean and pleasant
In Jordan the room comes with breakfast naturally. I was a bit surprised to find out they want to charge me extra for breakfast.

Leisure Family_with_children

8/10

Excellent

24 Apr 2019

Verified traveler

This was a perfect hotel to stay in when you know you are jumping off the bus at Seventh Circle. Nice breakfast and helpful staff

6/10

Pleasant

31 Mar 2019

Verified traveler

I had requested a king bed and was given twins. I asked and was told they were sold out.

Business Self

10/10

Exceptional

27 Feb 2019

G

I stayed three nights at Geneva Hotel. It is very well known as being one of the premier hotels in this area of Amman. The entire hotel had a \"one-step-higher\" atmosphere. There were some conventions here while I was staying - which indicates that it's a \"go-to\" place internationally.
Oh - the most important part - it's one of the few hotels in Jordan with a bath tub (not just a shower). This helped me recover from the Petra trip the previous day.

Leisure Self

8/10

Excellent

24 Feb 2019

Verified traveler

Good in general, clean, good food, the prices are competitive

Business Self

10/10

Exceptional

08 Jan 2019

Verified traveler

Nice hotel staff are great and the rooms comfortable and clean