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Palm Heights

Grand Cayman · Cayman Islands

747 West Bay RoadView location

10.0/10Excellent292 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort10.0/1010.0
Condition10.0/1010.0
Neighborhood9.6/109.6
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palm Heights

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Tillie's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

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Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer. Seven Mile Beach - 0. 3 km / 0. 2 mi- Galleria Plaza - 0. 4 km / 0. 3 mi- The Strand Shopping Center - 0.

5 km / 0. 3 mi- Cayman Crazy Golfing Mini Golf - 0. 7 km / 0. 5 mi- Britannia Golf Course - 1 km / 0. 6 mi- Camana Bay - 1 km / 0. 6 mi- Governor's Beach - 1. 2 km / 0.

7 mi- Governors Square - 1. 6 km / 1 mi- North Sound - 1. 7 km / 1. 1 mi- National Gallery of the Cayman Islands - 1. 7 km / 1. 1 mi- Grand Cayman Beaches - 2. 8 km / 1.

7 mi- North Sound Golf Course - 2. 8 km / 1. 8 mi- Tiki Beach - 3 km / 1. 8 mi- Cayman Maritime Treasure Museum - 3 km / 1. 9 mi- Port of Georgetown - 3. 7 km / 2. 3 mi.

The nearest major airport is Owen Roberts Intl. Airport (GCM) - 5. 8 km / 3.

With a stay at Palm Heights in Seven Mile Beach, you'll be on the beach, a 3-minute walk from Seven Mile Beach and 12 minutes by foot from Camana Bay.

This beach hotel is 1.7 mi (2.7 km) from Grand Cayman Beaches and 2.3 mi (3.7 km) from Port of Georgetown. Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available By ocean Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 90 per accommodation, per night
    The resort fee includes:
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • In-room coffee
    • Pool access
    • Spa access
    • Sporting facilities or equipment

    We have included all charges provided to us by the property.

  • You need to know
    • 24-hour pool access
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Latvian

    Italian

    French

    Spanish

Nearby attractions

Seven Mile Beach 0.3 km / 0.2 mi
Galleria Plaza 0.4 km / 0.3 mi
The Strand Shopping Center 0.5 km / 0.3 mi
Britannia Golf Course 1 km / 0.6 mi
Camana Bay Observation Tower 1 km / 0.6 mi
Camana Bay 1 km / 0.6 mi
F. J. Harquail Cultural Centre 1.5 km / 0.9 mi
Governors Square 1.6 km / 1 mi
Governor's Beach 1.6 km / 1 mi
National Gallery of the Cayman Islands 1.7 km / 1.1 mi
North Sound 1.9 km / 1.2 mi
Grand Cayman Beaches 2.8 km / 1.7 mi
North Sound Golf Course 2.8 km / 1.8 mi
Cayman Maritime Treasure Museum 3 km / 1.9 mi
Port of Georgetown 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • resort
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Bellboy service
Show 25 more facilities & services
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant: 2
  • Banquet hall
  • Outdoor freshwater pool: 2
  • Sun loungers
  • Parasols
  • Children playground
  • Turkish bath (hamam)
  • Spa treatments
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE TWO DOUBLE BEDSSUITE • DELUXE TWO DOUBLE BEDSSUI.2D-DX

    Photos are not available for this room type.

    Palm Heights

    SUITE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW KING BEDSUITE • OCEAN VIEW KING BED • 1 Bedroom • 56 m²SUI.KG-OV
    SUITE OCEAN VIEW KING BEDPhoto unavailable10 photos

    Palm Heights

    SUITE OCEAN VIEW KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-OV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN FRONT ONE BEDROOMSUITE • OCEAN FRONT ONE BEDROOMSUI.B1-OF

    Photos are not available for this room type.

    Palm Heights

    SUITE OCEAN FRONT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    Palm Heights

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSE WITH VIEWSSUITE • PENTHOUSE WITH VIEWS • 1 Bedroom • 55 m²SUI.P6-WV
    SUITE PENTHOUSE WITH VIEWSPhoto unavailable10 photos

    Palm Heights

    SUITE PENTHOUSE WITH VIEWS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6-WV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Palm Heights

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW TWO DOUBLE BEDSSUITE • OCEAN VIEW TWO DOUBLE BEDSSUI.2D-OV

    Photos are not available for this room type.

    Palm Heights

    SUITE OCEAN VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BEACH FRONTSUITE • BEACH FRONTSUI.BF

    Photos are not available for this room type.

    Palm Heights

    SUITE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PENTHOUSESUITE • PENTHOUSESUI.P6

    Photos are not available for this room type.

    Palm Heights

    SUITE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Palm Heights

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEW • 1 Bedroom • 55 m²SUI.DX-OV
    SUITE DELUXE OCEAN VIEWPhoto unavailable10 photos

    Palm Heights

    SUITE DELUXE OCEAN VIEW

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palm Heights

10.0
Excellent
292 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
10.0 /10
Condition
10.0 /10
Neighborhood
9.6 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
WILLIAM
10/10
10/10
Exceptional
26 May 2026
Aurelio
The property is spectacular, the service is first-rate, the food is fresh, hot and delicious. The location is ideal, the trek from the room to the beach is short. We had a wonderful week and highly recommend this hotel.
Partner
10/10
Exceptional
12 May 2026
heba
Everything about the property is beautiful and the food is amazing!
Partner
10/10
Exceptional
04 May 2026
Chelsea M lauridsen
Exceeded all expectations—beautiful property paired with truly incredible staff. The attention to detail, overall atmosphere, and level of service made the entire experience stand out. Would absolutely return.
Self
10/10
Exceptional
19 Apr 2026
France
We would stay again
Air conditioning in bedrooms should be improved
It is freezing in the living room area and much too hot in the bedroom
We slept with our bedroom door open for air circulation
Partner
8/10
Excellent
07 Apr 2026
Allana
The property is conveniently located close to the airport, which made the transfer very easy. The hotel staff were incredibly polite and went above and beyond to make sure we had a lovely stay.

This trip was our babymoon, and they added some really thoughtful touches, including non-alcoholic drinks in the room and even a pregnancy pillow, which I really appreciated.

My husband made great use of the spa every day. It had amazing cold plunge pools, saunas, steam rooms, and a beautiful pool area to relax in. The gym was also top-notch and something he really enjoyed.

I do wish there had been more pregnancy-friendly classes. There were quite a few pregnant women at the resort, and I wasn’t able to participate in most of the sessions. A prenatal yoga class would have been a great addition.

The rooms were clean, well maintained, and nicely designed. My only real complaint was the lack of a balcony. While the room was listed as a partial ocean view, it mostly overlooked the pool.
Partner
10/10
Exceptional
23 Feb 2026
marvin
Most wonderful place in the carribean!
Family_with_children
10/10
Exceptional
05 Nov 2025
Michele
My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back
Leisure Partner
10/10
Exceptional
15 Oct 2025
TED
Great drip coffee in the room, nice friendly staff
10/10
Exceptional
27 Aug 2025
Kyle
Incredible
Leisure Family_with_children
10/10
Exceptional
10 Jul 2025
Amina
Amazing friendly clean unique private
Leisure
10/10
Exceptional
24 Jun 2025
Abigail
This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Enrique
The staff was amazing. Really made us feel welcomed. Had a great experience.
Partner
10/10
Exceptional
27 May 2025
jessica
One of my favorite hotels I’ve ever stayed at
10/10
Exceptional
11 May 2025
Sandy
Beautifully curated boutique hotel. The staff were kind and attentive. The variety of food allows you to continually eat at the property without getting bored of it. I would give this place 10/10
Leisure Partner
10/10
Exceptional
29 Apr 2025
Laura
Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
Leisure Partner
10/10
Exceptional
10 Apr 2025
jacqueline
Beautiful property. Great service- VERY PRICEY!
Leisure Family
8/10
Excellent
06 Apr 2025
Chris
5 star hotel. Only issues:
The room descriptions are misleading. The majority of one bedrooms “with a balcony” are a sliding door with a 2 feet wide (60cm) walk out - at the widest. You cannot see the beach unless you’re standing out there. No sitting possble.
Beach chairs too close.
Leisure Family
10/10
Exceptional
08 Mar 2025
Laura

One of the very best!

This property is just exquisite! The service, the food, the cleanliness, the hospitality. It’s one of the best properties we have ever stayed at. High recommend.
Partner
10/10
Exceptional
10 Dec 2024
Travis
Unbelievable!! Beautiful quaint boutique. We usually stay at the Ritz but this is a much different experience.
Leisure Family
10/10
Exceptional
21 Sep 2024
Henry
The friendly service when you entered the property was so needed especially since for a well needed vacation.

Food options was good

Loved the fitness facility! Used it twice a day.

Will certainly make our way back to Palm Heights.
Leisure Family
10/10
Exceptional
31 Aug 2024
Riqueza
This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Leisure Family
10/10
Exceptional
25 Aug 2024
Carlos M.
Amazing and most unbelievable stay! Highly recommended.
Leisure Partner
10/10
Exceptional
20 Aug 2024
Kingsley
If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic.

This is a must when traveling to Grand Cayman!!!
Leisure Partner
10/10
Exceptional
13 Aug 2024
Jerome
Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Leisure Partner
10/10
Exceptional
18 Jul 2024
Wendy
The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Leisure Family
10/10
Exceptional
25 Jun 2024
Rachel
Excellent stay.
Leisure Partner
10/10
Exceptional
21 Jun 2024
Natalia
The nicest staff!
Leisure Family_with_children
10/10
Exceptional
07 May 2024
Mary

4 days in paradise

An amazing property with exquisite room and vies. Delicious food and amazing service.
Friends_and_family Friends
10/10
Exceptional
28 Mar 2024
Duncan
Beautiful property with great beach views beside a busy road
10/10
Exceptional
01 Feb 2024
kevin
More individual environment than high-rise hotels. Excellent staff assistance on everything. A first-class choice...
Leisure Partner
10/10
Exceptional
16 Jan 2024
Huma
The most sensational hotel I’ve ever been to. Ambiance and location were incredible! Loved how close the hotel was to the beach. Everything was so easily accessible. Staff was friendly and super knowledgeable. Tillies was the best restaurant on the island. Had the best time! I will definitely be going back ❤️
Leisure Friends
10/10
Exceptional
16 Dec 2023
Ryan
Palm Heights is cool and chic, yet comfortable and understated. One of the highlights is the beach. From the vibey set up, white sands, and incredible service - it is a sanctuary! The staff is amazing and make you feel at home. Concierge makes everything a breeze and possible. The staff is from all over the world, so it was fun to get to know them. Be sure to get to know George, Sunshine, and Grazia on the beach. You’ll be in great hands. Timothy, Giuseppe, and Shailend are so kind and helpful at Tillie’s.
The gym was also incredible. The classes offered are top-notch and the facilities are elite. We can’t thank Palm Heights enough for an amazing week in paradise!
Leisure Partner
10/10
Exceptional
24 Nov 2023
Simone Natalie
Property was stunning. The staff was amazing. They responded immediately with any questions or concerns I had while visiting.
Leisure Self
10/10
Exceptional
10 Nov 2023
Kiley Ann
This was my 2nd stay here, service was not a good as it was back in 2019. It was still good, just not as good.
Leisure Family
10/10
Exceptional
27 Aug 2023
Salvatore
We have been a frequent visitor to Grand Cayman. We have stayed at the Kipton Seafire but decided to give The Palm Heights a try, OMG so glad we did! What makes this place so
Incredible? Upon our arrival we are escorted to a beautiful room to check in where they offer you a cold towel and a hand massage! Rooms are not available until 4pm but no worries they provided us with a place to change, and off we were to the beach and they called us when our room was ready. The service on the beach and throughout the resort is exceptional! A big shout out to Grace at Coconut Club, as well as
All the servers, they make your time on the beach exceptionally enjoyable, but none of it would be possible without the exemplary leadership from Deborah who goes above and beyond to make your time at The Palm the most memorable time ever! Please make The Palm your hotel choice you will not be disappointed! Already planning our next trip here! Can’t wait!
Leisure Family
10/10
Exceptional
23 Aug 2023
Adam
Took a quick getaway with my wife, and Palm Heights was the highlight of the trip. The staff was fun, friendly, and very attentive. The suites, pools, and lounges had amazing aesthetics and everything we needed. Even the Palm Heights premade drinks in the minibar were really good. The beach was clean, not crowded, and offered plenty of activities whenever we wanted it. The restaurants were fantastic and always available when we wanted a snack. Overall, the hotel had the perfect vibe for the getaway we had hoped for.
Leisure Partner
10/10
Exceptional
08 Aug 2023
Katharine
This is one of the best hotels and vacations we have ever had. The staff at Palm Heights are so warm and welcoming, the service is top notch. Wonderful food, charming and thoughtful design. Soo romantic, and just a gorgeous beach. So many special corners and details. Different events and amazing food. Just a perfect trip.
Leisure Partner
10/10
Exceptional
18 Jul 2023
Sidonia
Everyone was extremely nice and made my family feel very welcome.
Leisure Family
10/10
Exceptional
02 Jul 2023
Monica
We can’t tell you enough just how much we enjoyed our stay. At the end of our trips, we recount our favorite excursions, memories, meals, etc. Without hesitation, we both agreed that the best part of this trip was our stay at Palm Heights. From the moment we arrived we were treated like family. Everyone we met was so pleasant, helpful, and fun. The attention to detail was exceptional (especially the daily afternoon treats) and the vibes were just immaculate. We can’t wait to return!
Leisure Partner
8/10
Excellent
29 Jun 2023
Claudia
First class service, friendly staff, and beautiful decor. Disliked overgrown bushes blocking view from the room and excessive mosquitoes inside restaurant.
Leisure Family
10/10
Exceptional
28 Jun 2023
Autumn
Thoughts of serenity have been put into every single detail.
Leisure Family
8/10
Excellent
24 Jun 2023
Catherine
Loved our stay at Palm Heights. Beautiful accommodations, beach area, and common areas. Staff were absolutely excellent. They were all friendly and helpful. My only complaint is the food/drinks are pricey and service and resort fees are high.
Leisure Family
10/10
Exceptional
09 May 2023
Robyn
The scenery was breathtaking. Excellent service, nice people and very accommodating. I highly recommend this property.
Leisure Partner
10/10
Exceptional
01 May 2023
George
Everything about the Palm Heights and everyone who works there made our stay an exceptional experience. We were tended to, the food was amazing and the room was perfect. We will definitely return!
Leisure Friends
10/10
Exceptional
02 Apr 2023
Tina

Can't wait to return!

We had an incredible experience at this charming and unique hotel. From the impeccable and friendly service of each and every employee we encountered to the availability of pool beds and beach chairs, free non-motorized water sports, cleanliness of the rooms and the delicious food at Paradise Pizza, Coconut Club, and especially Tillies, we really can't say enough. Fabulous stay. We can't wait to return.
Friends_and_family Family
10/10
Exceptional
02 Mar 2023
Crystal
Beautiful boutique hotel on picturesque 7-mile beach. While it is pricey, the service is awesome -- and I appreciated the property as we walked down 7-mile beach and saw other \"upscale\" properties with folks jammed closely together on the beach. Service is excellent and the pool and beach amenities were accessible in a way that there was plenty of room and not over-crowded. Liked the daily happy hour.

Be aware that there are big \"resort\" fees that will be tacked on to your bill at the end. Felt a bit unnecessary given that the rates were pretty sky-high already. (Frankly the most we've ever paid for a similar type boutique hotel).
Leisure Partner
10/10
Exceptional
17 Feb 2023
Aida
One of the best hotels! The quality of everything is superb, staff is very friendly and attentive, food is great in every restaurant! We had an exceptional stay at this hotel! Highly recommend!!!
Leisure Family
10/10
Exceptional
13 Dec 2022
Steve
The property and grounds are beautiful!
Leisure
10/10
Exceptional
07 Sep 2022
Clyde Franklin Herron,
The property was nicely appointed and not too big. The experience was more \"boutique\" than an \"all-inclusive big-box\" hotel. The staff was impeccable and we knew most of them by name within the first couple of days. Great experience!
Leisure Partner
10/10
Exceptional
25 Aug 2022
Richard
The resort was magnificent and the staff was very welcoming and they went above and beyond to ensure our stay was great. Five stars all around.
Leisure Family
10/10
Exceptional
23 Aug 2022
SONYA
Palm Heights is a top notch experience. Excellent staff and service. Amazing attention to detail. Every comfort and request is taken care of immediately and with a smile.
Leisure Friends
10/10
Exceptional
22 Aug 2022
Jill
Small boutique hotel with big amenities!! High end luxury hotel that maintains peace and tranquility throughout. The staff is incredibly attentive and accessible. Tillies for cheeseburger/lobster night is a must and truly the best burger on the island! My only complaint is the couch in the unit is uncomfortable. . .
Business_and_leisure Partner
10/10
Exceptional
12 Aug 2022
Andrew
Great location with ideal beach access. Service is excellent. Wonderful staff who will take care of every need. Not our last visit.
Family
10/10
Exceptional
19 Jul 2022
William
We stayed here for four nights and really loved the place. It had a bit of a White Lotus vibe which was fun and relaxing. The service was the best I have ever had in the Caribbean. They were all really excellent. The food onsite was very good, especially Tillies. The beach set up was typical but with good service. While there were kids there, I don't think I'd take smaller kids. Overall, a great experience and I'd recommend it to my friends.
Leisure Partner
10/10
Exceptional
17 Jul 2022
Kelly
A real gem of a resort! Everyone we encountered on the staff was gracious, helpful, and kind. We had a blast and will be back.
Leisure Partner
10/10
Exceptional
16 Jul 2022
Linet
Nuestra experiencia fue increible, es un servico personalizado, te sientes como familia, la limpieza impecable, la comida exquisita, es un poco caro pero asi es la vida en toda la isla pero siento que valió la pena cada centavo que pagué, el servicio en la playa maravilloso, Rosemary fue quien nos atendió, 5 estrellas para ella, la playa te deja sin aliento de lo hermosa que es, pasamos una semana y no nos queriamos regresar, definitivamente lo recomiendo y pensamos regresar muy pronto, gracias Palm Heights por estas vacaciones tan maravillosas e inolvidables
Leisure Family_with_children
10/10
Exceptional
12 Jul 2022
Kirsten Nychelle
Where do you begin when everything was PERFECT?! It’s very Miami soho house meets the Tropics. I’m an avid traveler and the beach it beyond! The artist residency really elevates the space bringing a creativity and soulfulness to the locale - just what you need to return to your daily life feeling inspired, well rested, relaxed and full of love. Highlights: DJ Pressure Point (created an awesome vibe , very talented and the sweetest person), Victor - beach service was amazing, Bambi aka the Mayor and Kamar who is currently a pianist in residence- his music is divine! Also the food is great across the property. No need to venture out if you don’t want to but the hotel does provide a list of recommended restaurants allowing you to further absorb the culture. Well done Palm Heights!
Leisure Partner
10/10
Exceptional
10 Jul 2022
Lorie Ann
This was a beautiful property… conveniently located on seven mile beach. The amenities are fabulous, the food was delicious and they had a variety of event happening daily for their guests. Can’t wait to go back.
Leisure Partner
10/10
Exceptional
18 Jun 2022
Jennifer
Beautiful boutique hotel! Staff was attentive, food was excellent and location was great! Will be back!
Leisure Partner
10/10
Exceptional
16 Jun 2022
JESSICA
Amazing time. The service is wonderful and the staff is quite attentive, helpful and friendly. Absolutely love the sitting rooms and the decor as well! Will definitely be back!
Leisure Friends
10/10
Exceptional
30 May 2022
Indira
Perfect oasis! I was skeptical with all the rave reviews, but honestly some of the best service and the rooms were stunning. Loved our entire stay.
Leisure Partner
10/10
Exceptional
17 May 2022
Brigid

Highly Recommended!

Palm Heights is a 10 minute cab ride from GCM airport at a great spot on 7 mile beach. The hotel employees are all very professional Over the course of our stay they went above and beyond to make sure that we had an amazing time.
Partner
10/10
Exceptional
06 May 2022
Malynne
Everything was exceptional during our stay. The resort is beautiful and well maintained. Every single staff member was friendly and helpful.
Leisure Partner
10/10
Exceptional
15 Apr 2022
Suzanne
This is a beautiful boutique hotel. Staff is fantastic. Great bars. Great beach.
Unfortunately very very expensive
Leisure Family
10/10
Exceptional
27 Mar 2022
VICTOR PAUL
Palm Heights has found the secret sauce for tastefully understated sophistication. It's a relatively small (only about 50 rooms) hotel situated to allow easy direct access to 7 mile beach with always more than enough beach chairs and umbrellas to go around. Our overall experience was relaxing. Tillies restaurant is perfect for breakfast, lunch, and dinner. The staff here is extraordinary! From front desk check-in (Carla is the best) to service at the beach, everyone was professional, courteous, and helpful.
Leisure Family
10/10
Exceptional
13 Feb 2022
Richard
Staff is excellent! Maria and Jacob made our trip worthwhile. Best vacation ever!
Leisure Family
10/10
Exceptional
31 Jan 2022
Verified traveler

Great little gem in the Caribbean

Pricey but outstanding. Really great hotel, where they combine professionalism with the personal touch. Highly recommended.
Partner
10/10
Exceptional
06 Dec 2021
Alexandra

Slice of heaven on earth

PH is the most amazing place. A slice of heaven on earth at the end of a short direct flight from nyc. From the design to the dining to the wonderful personnel, 100% outstanding.
Partner
10/10
Exceptional
22 Mar 2020
Verified traveler
Beautiful warm boutique-like hotel. Gorgeous beach front, the best customer service, amazing, fresh food at Tillies. Can’t wait to go back!
Leisure Partner
10/10
Exceptional
20 Mar 2020
Verified traveler
Great property! Food at Tillie's was excellent. Staff was excellent. Location and Hotel were excellent. Hope to return
Leisure Family
10/10
Exceptional
17 Mar 2020
Verified traveler

Amazing hotel on 7mile beach

We had an amazing experience staying at the Palm Heights in March, 2020. All of the staff were very friendly and helpful. We felt like royalty staying at the Palm Heights. The suite that we stayed in was oceanfront view, spacious and clean. The hotel is situated right on the beach. It has a great restaurant where we ate breakfast and lunch every day of our stay. I would highly recommend this hotel to anyone wanting to stay on Seven Mile Beach.
Friends_and_family Friends
10/10
Exceptional
17 Mar 2020
Kathleen

Palm Heights

Best spot on Seven Mile Beach! Beautiful boutique hotel. Service was amazing. Highly recommend. Will be back!
Friends_and_family Friends
10/10
Exceptional
16 Mar 2020
Verified traveler
Beautiful hotel with exceptional service. Rooms were large/spacious and the view of the ocean was fantastic.
Leisure Family
10/10
Exceptional
15 Mar 2020
Verified traveler
Great boutique hotel experience in Grand Cayman. Staff and management were terrific.
Leisure Partner
10/10
Exceptional
14 Mar 2020
Verified traveler
The property have been recently renovated, and is quite nice!! It is a boutique hotel with very nice touches in the rooms and property. The restaurant, Tillies, is also excellent. The staff are amazingly nice and attentive. We loved our stay at Palm Heights. It was the exact break that we needed!
Leisure Partner
10/10
Exceptional
10 Mar 2020
Mary
The staff was fantastic and so welcoming! The room was very stylish and comfortable. The beach was awesome and the restaurant was always delicious!
Leisure Family
10/10
Exceptional
10 Mar 2020
Khushboo
The personalized service, friendly staff, deep attention to detail and eclectic design throughout the property stood out for me. The staff made us feel at home and special. This was one of the best hotel stays we have experienced.
Leisure Partner
10/10
Exceptional
07 Mar 2020
Bonnie

Palm Heights hospitality

Amazing place and the people that work there make this place truly remarkable. The staff are friendly and very helpful.
Partner
10/10
Exceptional
06 Mar 2020
Ron
Great hotel. Rooms were spacious (appeared to be refurbished one-bedroom condos), food was surprisingly good. Each day hotel provided \"goodies\" (chocolate chip cookies, beach bag, etc.) and the hotel had complimentary paddle boards / kayaks on the beach
Leisure Partner
10/10
Exceptional
02 Mar 2020
Verified traveler
Excellent service by the entire staff. Each and every staff member goes above and beyond to ensure your comfort and requests are met.

Rooms are big and very clean with all the amenities you would expect and high end toiletries. Bonus on the drip coffee and fresh milk.

Pools and jacuzzi are pretty private. Beach is excellent and private as well with plenty of chairs and water activities if you want. Staff at the beach and bar are super! The cocktails are excellent and on our stay they passed out pizza on the beach which was a new concept/ launch.

The property manager Mykel is excellent and outgoing. We got to know him and learned a lot.

We dined at Tillies for breakfast and the ambiance on the beach is great. Service was slow but the coffee and ultimately breakfast was savory.

Overall not a single improvement I can suggest! The resort is an excellent location close to camana bay and other restaurants and shops. I expect Palm Heights to be a premier destination in the years to come.
Leisure Friends
10/10
Exceptional
29 Feb 2020
Dorothy
Excellent service. Very accomodating staff. Beautiful property.
Leisure Family
10/10
Exceptional
23 Feb 2020
Verified traveler
small boutique hotel right on the beach with a restaurant and bar right on the beach. went there last year at their opening as Beach Suites, and one yeat later, they have invested in chefs, food, drinks, and service. a whole lot better than the Ritz.
Leisure Partner
10/10
Exceptional
22 Feb 2020
Eileen
Great beach, location and room. We are a family of 5 and the two bedroom suite was beautiful and spacious steps from the beach. Looking forward to going back.
Leisure Family_with_children
10/10
Exceptional
22 Feb 2020
James
The place was very beautiful and staff was very kind.
Partner
10/10
Exceptional
18 Feb 2020
Oso
Boutique feeling. Very quaint and charming. Great location.
Business_and_leisure
10/10
Exceptional
17 Feb 2020
Verified traveler
The hotel had a great design and service. Many thoughtful touches throughout.
Leisure Family_with_children
10/10
Exceptional
17 Feb 2020
Verified traveler
excellent service and food. not too many people. best part of the beach
Business_and_leisure Partner
10/10
Exceptional
11 Feb 2020
Verified traveler
AMAZING. We really loved our time there. I don't often leave reviews but I just have to. Highly recommend for couples, those who want awesome service, nice people, and an intimate setting. A+++
Leisure Partner
10/10
Exceptional
10 Feb 2020
Verified traveler
The thoughtful design of the property is consistent in all areas of the experience. The gardens, pools, beach, furniture, art, and products are all incredible. The primary onsite restaurant had such fresh, flavorful, and nourishing options that we were disappointed whenever we ventured out to other well-recommended restaurants— seriously, we didn’t find a single restaurant that compared on quality of ingredients, ingenuity of menu, or execution of the vision promised by the menu description. The staff were kind and welcoming.
10/10
Exceptional
09 Feb 2020
Verified traveler
Wonderful place with amazing staff!! Beautiful beach and a fantastic restaurant
Leisure Partner
10/10
Exceptional
08 Feb 2020
Finisc
Tillies restaurant is amazing. Rooms are spacious and clean but lack noiseproofing. Staff very friendly. Gym is decent. Beach location is perfect.
Leisure Family_with_children
10/10
Exceptional
30 Jan 2020
Verified traveler
Friendliness and helpfulness of hotel staff....greeters, doormen, reception, concierge, room and beach attendants
Leisure Family
10/10
Exceptional
30 Jan 2020
John
Smaller boutique hotel with a premium on service. Rooms were spacious and clean with great ocean views. Beach was terrific. Beach attendants on hand. They come around with cold towels, lemonade, ice cream. Free use of paddle boards, kayak's and snorkeling equipment. Can't say enough great things about the staff and service.
Leisure Partner
10/10
Exceptional
30 Jan 2020
Tubbs
The staff is amazing. They make you feel very welcome.
Leisure Family
10/10
Exceptional
28 Jan 2020
Stephanie
We had a fabulous time! The ocean view room was gorgeous. Love the decor, the island/bar area, the shower and all of the amenities.

As an interior designer, I appreciate every detail. The property is chic, private, beautifully designed and styled. We visited the Westin, Kimpton and Ritz for lunch. Palm Heights was our favorite. It isn't as large as the others. We prefer the posh, boutique, adult-only feel.

The staff made our trip! Christopher, Michael, Nicoley, Shanna & Clint, were all top notch! The best customer service!

We will come back!
Leisure Friends
10/10
Exceptional
24 Jan 2020
Jonathan

One of the Best Hotels Ever! Best Vacation Ever!

Amazing family trip! Did I say amazing!?! Brought 3 generations of my family (10 of us) to Grand Cayman with the hope that we would have the vacation of a lifetime. I found the hotel that made everybody happy and we had a trip that will be remembered forever! All expectations were greatly exceeded - even for those with extremely high standards. The vibe is so relaxed; the staff is authentically nice; the food is impeccably fresh and delicious; the rooms are spacious and perfect; the beachfront is the best on 7-Mile beach.
Friends_and_family Family
10/10
Exceptional
19 Jan 2020
AshtonWalker
Highly recommend staying at Palm Heights. Best beach on 7 mile in my opinion for several reasons....adequate space between beach chairs, great beach bar service, free use of clear bottom kayaks, paddle boards, and snorkel equipment, friendly staff, and they bring you ice filled coolers with filtered water to keep next to your beach chair. Gym is well equipment with free weights and nautilus machines. Great location with ability to walk to many bars and restaurants.
Leisure Partner
8/10
Excellent
16 Jan 2020
Verified traveler
Loved staying in this smaller hotel, don't feel like there is a convention going on.
The housekeeping was great,very punctual, very well stocked, loved the drip coffee , lots of towels. The suite was a nice size, plenty of space to hold all the scuba gear.
The negatives would be the restaurant...took forever and \"cold\" hot breakfast, nothing available in A.M. for quick breakfast if have early pick up for scuba diving.
Leisure Partner
10/10
Exceptional
15 Jan 2020
Verified traveler
Palm Heights is a dream. The property is stunning, clean and warm. They do all of the little things right, which make a big difference. We were greeted upon our arrival by the lovely Maria and from that moment forward our entire trip was perfect. Thank you Maria, Carla, Paula and everyone at this hotel, its simply amazing.
Leisure Partner

Location & surroundings

Palm Heights
747 West Bay Road, Seven Mile Beach, Cayman Islands

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Palm Heights

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