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Toledo Relais

Naples · Italy

Via Toledo 156View location

8.8/10Excellent94 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood10.0/1010.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Toledo Relais

A stay at Toledo Relais places you in the heart of Naples, within a 10-minute walk of Piazza del Plebiscito and Via Chiaia. This guesthouse is 0. 6 mi (1 km) from Port of Naples and 0. 3 mi (0. 5 km) from Galleria Umberto.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area. Featured amenities include complimentary newspapers in the lobby and luggage storage.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Make yourself at home in one of the 5 air-conditioned guestrooms.

Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Read more about this hotelShow less

With a stay at Toledo Relais - Exclusive Rooms, you'll be centrally located in Naples, steps from Via Toledo and 14 minutes by foot from Port of Naples. This luxury guesthouse is 0.2 mi (0.3 km) from Galleria Umberto I and 0.3 mi (0.5 km) from Spaccanapoli.

Make yourself at home in one of the 5 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Parking height restrictions apply.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in is available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 2:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 20 per vehicle (one-way)
    • Nearby parking fee: EUR 30 per night (164 ft away)
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Via Toledo 0.1 km / 0.1 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe 0.2 km / 0.1 mi
Via Roma 0.2 km / 0.1 mi
Piazza del Municipio 0.2 km / 0.1 mi
Teatro Augusteo 0.3 km / 0.2 mi
Galleria Umberto I 0.3 km / 0.2 mi
Pignasecca Market 0.3 km / 0.2 mi
Teatro Stabile Napoli 0.4 km / 0.2 mi
Via Chiaia 0.5 km / 0.3 mi
Spaccanapoli 0.5 km / 0.3 mi
Piazza del Plebiscito 0.5 km / 0.3 mi
Teatro di San Carlo 0.5 km / 0.3 mi
San Francesco di Paola 0.6 km / 0.4 mi
Castel Nuovo 0.6 km / 0.4 mi
Royal Palace 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 5
  • guest house
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Concierge
  • Newspapers
  • Luggage room
  • TV lounge
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Toledo Relais

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Toledo Relais

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Toledo Relais

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Toledo Relais

8.8
Excellent
94 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
10.0 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
03 Aug 2026
Emanuele
Posizione ottima e stanze molto pulite. Molto soddisfatti
10/10
Exceptional
26 Mar 2026
Krzysztof
Very nice hotel. Nice staff.
Business Family
10/10
Exceptional
28 Sep 2025
Newton
No check in poderiam explicar melhor como entrarmos no hotel visto que não fica ninguem na recepção . Condições do hotel e localização são excelentes
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Jan
Central to all in Rome. Minutes away from all the major sites. Shopping and around you, and restaurants. Choose your cafe or bar, they are all good. 2 mins off the Main Street you are in a different world….love it
Leisure Partner
10/10
Exceptional
09 Sep 2025
Margaret
We were not given the four digit code to get into the suites after hours. However, a quick text to the hotel staff took care of the issue and we gained entry into our room. Other than that annoying little inconvenience, everything else was top-notch
Friends_and_family Friends
10/10
Exceptional
05 Aug 2025
Endrio
We was really happy to be in such good hotel, in really central position. Very clean and good service.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Yolanda

Gem!

In the heart of Via Toledo. Great access to port, public transport, Spaccanapoli, Spanish. Quarter. Great vibe all around.
Partner
4/10
Poor
14 Jul 2024
Davi
It’s conveniently located next to shops and restaurants. However there were Issues encountered:
-Bed sheet had stain
-water leaks under the shower door wetting the bathroom floor a lot. Had to put towels to prevent it.
-there is mold in the shower.
-hair dryer is terrible. Very weak and stops working after a while. No way a woman can use it.
-lost power in the middle of the night. Provided an unsafe feeling.
-Construction in one of the rooms next door started at 8am. Too early for those on vacation.
Leisure Family
10/10
Exceptional
04 Jul 2024
Megan
Wonderful hotel, great location - walkable, lots of shopping and dining options! Very nice host and staff! Will definitely be back here.
Leisure
8/10
Excellent
28 May 2024
Scott
It was a great area, close to attractions, train stations, shopping, lots of options for dining
Leisure Family
6/10
Pleasant
28 Apr 2024
Rebecca
We stayed at Toledo Relais for 4 nights. The hotel was very responsive via WhatsApp and the housekeeping lady was very helpful and thorough. The location is well situated to explore the city, albeit a lot more busy than expected.
I cannot recommend this hotel to families with young children, as we were provided with a defective crib. When we asked for a
replacement we were sent a link with a video on how to assemble the crib. We were able to get it to work temporarily, however it broke one morning and our 16 month old fell out. Finally, we were provided with a replacement crib but it was not age appropriate so we had to use the defective crib for the rest of the stay. I would suggest the hotel replace its defective crib for future families.
Also, the padlock for our room would not close and the refrigerator did not remain cold.
Friends_and_family Family
4/10
Poor
30 Mar 2024
Rico
They def have a mould issue in their building
8/10
Excellent
07 Oct 2023
Noureddin
Good staff and good area
4/10
Poor
12 Sep 2023
Sonia
Very difficult to find the building as there is no signage. Reception closed at 1pm so needed to make WhatsApp calls to get directions.
Also turns out that there were additional taxes required to be paid not included in the rate, and they sent multiple text messages asking for taxes payment at midnight and early hours of our first night !
Leisure Family
10/10
Exceptional
24 May 2023
John
Great spot, make sure you contact for checkin instructions in advance.
10/10
Exceptional
26 Mar 2023
Ilaria
Zona centrale, comodissima per visitare Napoli. Camera pulita, moderna. Consigliata per visitare Napoli :)
Leisure Partner
6/10
Pleasant
06 Jan 2023
Elisabeth
Property was okay - great location in central Naples for a very short stay.
Leisure Partner
8/10
Excellent
17 Aug 2022
Claudia
El lugar esta sobre Via Toledo que es muy bulliciosa pero el lugar es súper tranquilo y sin ruido. Hay muchas opciones de comida y el puerto es cercano caminando.
Leisure Family_with_children
10/10
Exceptional
17 Jul 2022
joan
Hotel muy céntrico y completo, repetiriamos seguro
Friends_and_family Friends
4/10
Poor
20 May 2022
David
This property is not a hotel. They bought an older condo unit and converted it into a set of rooms. If you have any problems during off-hours, you have very limited ways to resolve them since there is no staff. You can call the number provided and hope for an answer. Our beds seemed to be clean, in terms of the sheets, etc, but the bathroom had multiple areas of black mold and a strong sewer smell. I would never recommend this property.
Leisure Family
10/10
Exceptional
18 Dec 2021
Ricardo
Excellent and affordable place at the heart of historical Naples.
Leisure Partner
10/10
Exceptional
03 Nov 2021
Davide

Outstanding hotel

Amazing hotel in a central location. Ideal for shopping and many other amenities around it. Room was very cleaned. Highly recommend it.
Partner
10/10
Exceptional
05 Oct 2020
Giuseppe

eXcellent Stay

Il relais è molto carino, credo ristrutturato da poco, con semplicità ma con gusto, è situato in una zona centralissina al terzo piano di un palazzo con portiere h24.
Siamo stati accolti in modo estremamente professionale da Paolo che ci ha dato tutte le indicazioni necessarie.
La camera è comoda, pulita e molto luminosa con tutti i comfort necessari, sceglieremo sicuramente questo posto per i nostri futuri soggiorni napoletani
Partner
10/10
Exceptional
19 Jul 2020
Verified traveler

Struttura nuova in ottima posizione

Ottima posizione e responsabili molto disponibili! È tutto nuovo. Facilmente raggiungibile.
Dotato di aria condizionata e molto silenzioso.
Al centro di via Toledo, comodo per organizzare le visite nelle varie parti della città.
Assolutamente consigliato.
Friends_and_family Friends
10/10
Exceptional
18 Jun 2026
Leslie
Parfait chambre propre et spacieux
Partner
10/10
Exceptional
08 Apr 2026
Pablo
Muy buena ubicacion! Siempre tuvimos la habitación limpia y con café y galletas a disposición
Volveremos seguramente !!
8/10
Excellent
30 Dec 2025
Javier Omar
Ubicación y comodidad de la ubicación
Leisure Family
8/10
Excellent
13 Oct 2025
Pasacale
Bien, bel emplacement. Proche métro
Partner
10/10
Exceptional
27 Jul 2025
luciano

ottimo

centrale, pulito e confortevole… consigliato
Partner
4/10
Poor
17 Jul 2025
fabio

Pague para usar o elevador!!!!

Região de dificil acesso de carro, área peadonal e de dificil localização para quem não conhece a região. Chegamos no hotel no horário em que pelos descritivos haveria pessoas na recepção, porém não havia ninguém para dar assistencia e durante todo o tempo em que ficamos hospedados jamais encontramos alguém na recepção. Tentamos contato através de Whatsapp porém não nos responderam, tivemos que ligar para receber orientações sobre como entrar no hotel, mesmo chegando no horário programado. O mais inacreditável mesmo é que embora nosso quarto ficasse no terceiro andar, só podiamos subir com a bagagem pelo elevador depositando uma moeda de 20 centavos, sem que houvesse qualquer pessoa para dar assitencia. Isto mesmo!!! Se prepare, guarde muitas moeda de 20 centavos caso contrário terá que subir e descer mesmo que esteja com malas pesadas, terá que carregá-las pelas escadas.
Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Juan
Estableciendo céntrico rodeado de múltiples restaurantes.
Zona tranquila
Leisure
10/10
Exceptional
21 Dec 2024
Miriam
Struttura in pieno centro di Napoli appena ristrutturata. Camere dotate di tutti i comfort, personale disponibile, pulizia top.
Possibilità di farsi un caffè , cappuccino o tè in stanza. Che dire , ci ritornerò sicuramente !
Leisure Self
10/10
Exceptional
28 Jul 2024
Marco
Super bem
Localizado . Apartamentos limpos e bem estruturados .
Partner
10/10
Exceptional
27 May 2024
Marco Antonio
Estadia em dois quartos família com casal e dois filhos.
Localização excelente . Acomodações novas .
Voltaríamos.
Friends_and_family Family
6/10
Pleasant
01 Apr 2024
Caio
.
Leisure
10/10
Exceptional
27 Jul 2023
Silja
Hammer Unterkunft. Perfekte Lage. Voll im Zentrum. Personal sehr sehr freundlich. Das Zimmer hat alles was man braucht. Sehr sauber. Die perfekte Unterkunft in Neapel.
Leisure Partner
10/10
Exceptional
22 Mar 2023
filippo
Buona
Leisure Friends
6/10
Pleasant
21 Nov 2022
Pamela

Servizi da migliorare

Weekend in famiglia per visitare la città, il recapito telefonico dell’hotel risultava spento fino ad un’ora prima dell’arrivo tanto che lo staff di hotels.com stava già provvedendo a trovare una nuova sistemazione, alla fine siamo riusciti a concordare il check-in e ci hanno indirizzato verso il parcheggio che anziché chiederci 25 euro come risultava dal sito ci hanno fatto pagare 35, arrivati in hotel abbiamo pagato 10 euro di tassa di soggiorno e non 5 come previsto dalla prenotazione. Hotel accogliente, ma non quanto le aspettative, pubblicizzavano Netflix ma non era presente la connessione alla tv e la password del Wi-Fi ci è stata comunicata in serata dopo averla richiesta dal pomeriggio. Nel contesto ambiente tranquillo, letto comodo, il divano letto non molto. Posizione eccezionale e ben collegata con il resto della città!
Friends_and_family Family
10/10
Exceptional
29 Oct 2022
Annalisa
Posizione fantastica stanza pulita. Tutto molto pratico e confortevole.
Business_and_leisure Partner
8/10
Excellent
11 Jan 2022
claudio

ottima posizione, migliorabile

ottima posizione. camera carina, bagno da sistemare. il soffione era completamente otturato
basterebbe davvero poco per migliorare. la camera era comprensiva di colazione ma davvero scarsa (mai vista una peggiore). purtroppo la reception è presenziata solo poche ore al giorno. comunque dopo aver fatto presente la situazione ci è stato indicato di andare direttamente ad un bar convenzionato dove erano disponibili una bevanda ed un croissant a persona. capisco il periodo delle feste ma la camera non era proprio a economica.
Partner
8/10
Excellent
23 Oct 2021
Stefano
Da migliorare la colazione. Per il resto tutto bene
Leisure Family
8/10
Excellent
15 Oct 2021
DENISSE ADRIANA
Buena ubicación, y la habitación esta bien para pasar una noche, limpio y cómodo.
Leisure Partner
8/10
Excellent
01 Sep 2021
Dhia
Emplacement.
Leisure Friends
6/10
Pleasant
28 Jul 2021
Verified traveler
Intanto volevo sollevare un'incongruenza tra la prenotazione in cui si parlava di Hotel, invece ci siamo trovati in un B&B. La stanza era ordinata ma molto piccola per essere una quadrupla. Il contesto condominiale non era dei migliori, con sacchi di rifiuti vicino alle porte, ascensore guasto e 3 piani a piedi. Per motivi personali ce ne siamo andati ma non oso pensare come avremmo potuto soggiornare 4 adulti in una camera molto piccola. E' un B&B ma in realtà è una sola B, mancava la colazione.
Leisure Family
8/10
Excellent
29 Jun 2021
Giorgio
Camera moderna non tanto grande ma confortevole buona la pulizia zona centrale hai tutto vicino sia per mangiare che per visitare la città
Partner
10/10
Exceptional
18 May 2021
Verified traveler
Posizione perfetta
Business_and_leisure Partner
10/10
Exceptional
04 May 2021
Vetrina In
Gentilezza e disponibilita -
Business
10/10
Exceptional
18 Oct 2020
Verified traveler
Tutto bene, camera nuova e pulita. Molto silenziosa.
Leisure Self
10/10
Exceptional
31 Jul 2020
Verified traveler

Ottimo

Perfetto da ogni punto di vista, dalla gentilezza del personale al servizio di pulizia.
Friends_and_family Family
10/10
Exceptional
29 Jul 2020
Luca

Posto consigliato

Comodo, pulito e gestori gentili.
Friends_and_family Family

Location & surroundings

Toledo Relais
Via Toledo 156, Naples, Italy

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Toledo Relais

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