Renaissance Naples Mediterraneo

Italy , Naples
NAPLES, Via Nuova Ponte Di Tappia, 25
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

11 Feb 2026

David

Room was spotless, staff were excellent. Location ideal.

Business

10/10

Exceptional

11 Jan 2026

MIKE

Great stay! The hotel was clean, comfortable, and well located. Staff were friendly and helpful, and everything ran smoothly from check-in to check-out. The room was quiet and well maintained, making it easy to relax. Would definitely stay here again.

10/10

Exceptional

05 Jan 2026

Hanlin

clean, great location

Leisure Partner

8/10

Excellent

23 Oct 2025

Mary Louise

Good view, very comfortable

Partner

10/10

Exceptional

17 Oct 2025

Adotevi

The hotel was perfect and Expedia did a good job too at reaccommodating me there after my original choice became unavailable. I was upgraded.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Lino

Breakfast was excellent in food variety and friendly service. Beds were divinely comfortable. Staff was helpful with restaurant tips and touring the city. Everything was super clean and lovely. Will be back.

Leisure Family

10/10

Exceptional

29 Aug 2025

Frances

Great stay!

Lovely hotel! Kind staff lovely views of the city.

Partner

10/10

Exceptional

26 Aug 2025

Viatcheslav

Great location, easily walkable to major sites. Breakfast is great, the terrace views are amazing, the room was spacious. Definitely recommend

Leisure Family

10/10

Exceptional

11 Aug 2025

Melania

Great hotel in the heart of Napoli very close to via Toledo and surrounding.
Taxi station right across the street.
Staff was courteous and great
The sunroof pool was great! Great views of the city

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Vikesh

Great hotel and great service

Leisure Family

10/10

Exceptional

19 Jul 2025

Karla

To be fair Naples isn’t my favorite Italian city.

10/10

Exceptional

17 Jul 2025

Jennifer

We only stayed one night but the room was clean and the staff were very attentive.

Family

10/10

Exceptional

04 Jan 2025

Christine

Good for families. Great location that felt safe and near a grocery store. Nice bar inside with good food.

Family

10/10

Exceptional

16 Oct 2024

Moufid John

Close to port where you take sea excursions

Leisure Family

4/10

Poor

11 Oct 2024

Verified traveler

Beautiful, but very noisy

This is a very nice hotel, however, it is the loudest hotel I’ve ever been to. There is no carpet and the walls are paper thin - I could hear word-for-word conversations from my neighbors. Tourists tend to wake up early, so expect to be woken up at 6am by people around you showering, packing, talking, etc. Then cleaning services start at 8am so expect doors slamming and furniture dragging all around you. This lasts all day long. I don’t care how nice a place is - if I can’t sleep in a hotel that costs me $2100, it is not a good hotel.

I did bring this up with the front desk and they offered to move me, but I don’t think that could have helped considering the noise was inside (not street noise at all). Perhaps this is only an issue in the “upgraded” rooms on the 2nd floor.

They also said they would call my neighbors to tell them to keep it down, but I felt that was unfair. No one was partying, listening to music, or yelling. They were just talking and living their lives. In my experience, the place is very quiet from 1am-6am.

I was too tired by the time I checked out to haggle for compensation, but I wish I had. I booked an upscale hotel at the end of a month long trip hoping it would help me relax, sleep, and get ready for my long journey home. I could have spent half that on an airbnb and had a better result.

All that said, the view from the roof is breathtaking and the staff is very kind.

Self

6/10

Pleasant

07 Oct 2024

JOHN

Maintenance of property could be improved. Service at terrace restaurant needs to be more welcoming and faster. Location close to Spanish quarters is ideal.

Leisure Family

10/10

Exceptional

29 Sep 2024

Suzanne

The staff is so helpful and kind

Leisure Family

10/10

Exceptional

23 Sep 2024

John

Wonderful staff and very nice accommodations. Food was amazing and the rooftop bar offers breathtaking view.

Leisure Family

6/10

Pleasant

02 Sep 2024

Ricky

For the amount paid per night. Breakfast with table service would have been better. Self service breakfast was not the best.
Mortadella was old and had a strange taste. Eggs were excellent

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

STEPHEN

The hotel was beautiful, clean, close to restaurants and the market, lots of shopping, and I felt very safe when we were walking around the area.

Leisure Family

4/10

Poor

23 Aug 2024

Matthew

No fridge or microwave, expensive parking, very expensive with limited amenities, weird elevators

Business Self

8/10

Excellent

05 Aug 2024

Avi

Safe and courteous staff

Leisure Family

10/10

Exceptional

17 Jul 2024

mazen

New , nice hotels.
Rooms are small , but this is Europe .
Most of the staff are very helpful.

Leisure Family

8/10

Excellent

26 Jun 2024

Oumar

10/10

Exceptional

16 Jun 2024

Laura

Wonderful hotel close to the port!

Amazing hotel with warmth throughout the hallways. Gave an older and upscale feel. We had a huge corner suite on the 10th floor. Comfortable living room to relax in with an amazing view.
We would stay there again!

Partner

10/10

Exceptional

11 Jun 2024

Jong-Shang

The hotel is close to marinas. Walking distance to different attractions. Staff are friendly.

Leisure Family

8/10

Excellent

13 May 2024

Stuart

Great

Leisure Friends

10/10

Exceptional

02 May 2024

Eduardo

Food was great and the staff hospitality was amazing and friendly

Friends_and_family Family

8/10

Excellent

25 Apr 2024

shahriar

Great location, walkable distance to many attractive places. Friendly and nice staff, there was a girl from capri at front desk advised us about things to do in capri island.

Leisure Family

8/10

Excellent

31 Mar 2024

Darren

good location. nice to have access to adjacent fitness centre.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Biren

Great staff.

10/10

Exceptional

14 Oct 2023

Lisa

Everyone took very good care of us

Leisure Friends

10/10

Exceptional

27 Sep 2023

Isabelle

The hotel was gorgeous and had a spectacular view of Mt Vesuvius

Leisure Friends

8/10

Excellent

27 Sep 2023

Rhonda

The hotel was in a good location

Partner

8/10

Excellent

29 Jun 2023

Jennifer

Nice hotel in a popular location in Naples. It was clean and the staff very nice and accommodating.

Leisure Family

10/10

Exceptional

14 Jun 2023

Gary

Great place Good location.

Business_and_leisure Family

8/10

Excellent

02 Apr 2023

robert

Location of the facility was very good. The breakfast staff was outstanding. On the whole, the staff was extremely good. The restaurant was mediocre — food abysmal (only ate their once).

Leisure Family

6/10

Pleasant

25 Mar 2023

Piers

It was very average and the rooms needed updating. Not worth the steep cost.

Self

8/10

Excellent

17 Oct 2022

Steve

Mostly good

Very nice hotel, comfortable, quiet air con, breakfast terrace (11th floor) with great views & good selection including self-make waffles! Nice solarium on 10th floor with jacuzzi & sauna. Lobby & bar good too. Restaurant was small for the size of hotel & with only 1 person taking orders, service was slow. Underground parking about 100 metres away was €30 per 24 hours, but staff helpful - brought car back to hotel for a small payment 🙂

Partner

8/10

Excellent

29 Aug 2022

Douglas

Nice hotel, scary city

We are not fans of Naples in general. It’s a very scary, run-down city, but this hotel was nice and modern and we felt safe inside. Our room was modern and had an extra bed in it since we booked with our 6 year old. We only stayed for one night on our way to Capri, but it was walking distance to the ferry and good pizza at Brandi.

Friends_and_family Family

8/10

Excellent

29 Aug 2022

Verified traveler

good short stay

Overall good hotel for short stay, business trips. centrally located. Spacious rooms and bathrooms. Great service by staff. Cleanliness was decent, rooms are a bit outdated.

Friends_and_family Family

10/10

Exceptional

21 Aug 2022

Joseph

Accepting Naples for its frenzied chaos (which we do) you can't ask for a more centrally located hotel. Simply do not expect to find a \"pool\" on the 10th floor, the hotel has a \"solarium,\" which in American English translates to \"a place to tan.\" Jacuzzi, yes, pool no. Incredible views of the volcano and the castle and a stone's throw from the main drag, \"Via Toledo.\" Love this place and the folks who work there. Make sure you end your night on either the 10th or 11th floors, the 10th being the place to have snacks and drinks, the 11th the place to dine. Will come back again.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2022

Olivia

This hotel is lovely. If you want to stay somewhere in Naples that is easy and fuss free, stay here. The location is a 5 minute walk to the Spanish quarter and Via Toledo. It’s a safe and convenient location. The rooftop is absolutely lovely to come home to, with the refreshing tubs and bar. My only complaint is our room did not get serviced, however we were only there for two nights and I did not ask for it so it’s possible you might need to ask. It’s air conditioned (somewhat necessary for August in Italy as an American!), clean, and hospitable. We looked forward to coming back here after the end of hot days walking around and that’s what matters most.

Leisure Partner

2/10

Poor

03 Jul 2022

Dameris

Too expensive for bad service!!

This hotel is very expensive and has a horrible service, First you have to pay to use the Wifi of the hotel it is not like all the hotels that give you the Wifi they charge you 9 euros!!! The front desk employees are people who don't know anything about what you ask besides their bad attitude!! I had been traveling 20 days in the south of Italy and this was the worst and most expensive hotel that I stayed in the city of Napolis! I don’t recommend this hotel at all.

Self

8/10

Excellent

30 Jun 2022

Tandis

Property is old and run down. Rooms are clean, but need to be updated

Leisure Family

10/10

Exceptional

15 Jun 2022

Michelle

Perfectly situated to see the site and walk to dinner. The rooftop patio has ambiance ancestors and amazing views.

Leisure Partner

10/10

Exceptional

03 Jun 2022

Priyanka

The view and so close to city center and via Toledo shopping!

Leisure Family

6/10

Pleasant

25 May 2022

Wesley

Good area, convenient and clean. Small rooms, overpriced and old.

There is no ramp from the street to the main lobby, carried x2 23kg up the stairs. There are no signs telling you which direction leads to which room number, ended up walking down the incorrect corridor. Went back to have a look if I had missed the sign, looked everywhere, nothing.

Self

8/10

Excellent

16 Apr 2022

Verified traveler

Good stay

Nice rooftop view. Friendly and very helpful hotel staff. Great location. Room was clean and comfortable, although decor feels dated, and could be a little loud at night from the road.

Self

10/10

Exceptional

13 Sep 2021

Patrick

Property was clean and lux

Leisure Partner

10/10

Exceptional

06 Jan 2020

Verified traveler

Naples downtown

Great stay! Breakfast with a nice roof top view was excellent! I took tours with hotels pick up, so I saw many hotels in Naples during pick and drop off. But I think this hotel was one of the nicest ones with best location for shopping and restaurants. NH hotel nearby looked nice in front but it is located in front of the large street with no door man. The hotel staff was so kind! The doorman welcomes you back with nice smiles every time.

Self

10/10

Exceptional

05 Jan 2020

Verified traveler

Perfectly located, beautiful view at the top. Very good service

Leisure Partner

8/10

Excellent

04 Jan 2020

Matthew

The hotel was really nice. Service was very good as well. Breakfast food had a good selection and was tasty. Our view from corner room was awesome. We had a view of the castle and the sea. Only thing we didn’t like was that the beds were too hard for our liking. Needed to be softer.

Friends_and_family Family

6/10

Pleasant

01 Jan 2020

Sean Haywood

Slack Service

Work needed on Customer sevice. If check-in is at 3pm make sure you meet the Guests expectations, and if not apologise!

Business

10/10

Exceptional

20 Dec 2019

Norma

Very nice stay!!

Partner

8/10

Excellent

28 Oct 2019

Jeanne

Nice Stay

Had a nice stay at the Renaissance. Hotel in walking distance to many sites in Napoli and if you're done sight seeing, the roof top area with bar, pool and sauna is great. Breakfast on the Terrace is better than most, can actually make your pancakes or waffles, not just cheese and toast. Bar on the lobby level is there to serve you and keep you happy - restaurant was quite nice too for dinner. We were 4 adults and had the family room - 2 king beds and 2 bathrooms - it was the perfect size. I would recommend.

Friends_and_family Family

10/10

Exceptional

21 Oct 2019

Kenneth

Friendly and very helpful!

Amazing staff full of very friendly people! They were ready to help with any and all questions or tasks we asked them about. If I’m Naples again, we would definitely consider staying here again.

Partner

8/10

Excellent

15 Oct 2019

Stephen

Pleasant stay but average breakfast

First of all, it is in a very convenient location, room was ok size but could be bigger for the price. Breakfast was just average, not much variety but amazing view! Very very nice area for breakfast. Service was great, very attentive .

Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

Very clean hotel with a nice restaurant and lounge.

Leisure Partner

8/10

Excellent

18 Sep 2019

Beautiful hotel, but the surrounding area is not the best for walking around. Nice rooftop pool overlooking the Bay of Naples. Beware of taxi cabs increasing the costs from this hotel. The hotel arranged a taxi ride to the airport for us. Said it was a set rate. However, after we arrived at the airport, the taxi driver increased the cost.

Leisure Partner

10/10

Exceptional

09 Sep 2019

Liz

Lovely spot in the historic district with roof top pool and spa and views of the bay!

Leisure Partner

10/10

Exceptional

03 Sep 2019

Verified traveler

wonderful

Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

Central location close to shopping and restaurants

Friends_and_family Family

8/10

Excellent

25 Aug 2019

Verified traveler

It was okay. Great that they had a gym but the pool area could be a little better and the pool cleaner.

Business

4/10

Poor

23 Aug 2019

Verified traveler

The property was much more dated than anticipated. The bathroom was incredibly outdated.

Leisure Partner

10/10

Exceptional

21 Aug 2019

Shoes58

I liked the location of this Hotel as it is close to via Toledo and countless restaurants.

Leisure Family

10/10

Exceptional

16 Aug 2019

Verified traveler

We loved the breathtaking views. We weren't so thrilled about the construction as it was very noisy. The central location was great for us to take advantage of shopping and dining experiences. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

14 Aug 2019

Verified traveler

The gym is top notch!! And the terrace and breakfast buffet is excellent.

Leisure Friends

10/10

Exceptional

13 Aug 2019

Verified traveler

This hotel is simply amazing. The staff, the design, the spa, the bar, the rooms. All of it was wonderful, and supplied a much needed calming experience after a long flight from LAX to Naples. The rooftop breakfast is also one of the most memorable experiences I had during my week long stay in Italy traveling the Amalfi Coast (I Stayed here my first and last night in Italy after leaving and before returning to Lax) Also, they have Taxis ready at all times for a small fee to the airport and various places around Naples. That driving in Naples is something vicious though.

Leisure Friends

6/10

Pleasant

12 Aug 2019

Verified traveler

View from solarium fantastic. Terrace great. No ramp at entrance of hotel for rolling luggage

Leisure Partner

2/10

Poor

31 Jul 2019

Verified traveler

Extremely rude, we made a mistake regarding our dates and they wouldn't event talk to us

Partner

8/10

Excellent

26 Jul 2019

Verified traveler

The air conditioning could have been cooler in the room.

Leisure Family

10/10

Exceptional

24 Jul 2019

Cristina

Superb stay in Naples

We had a very lovely stay at renaissance. The hotel is not far located from harbour area and close to Toledo street. It has superb viewa from the rooftop terrace over Vesuviu mountain. The jacuzzi and small pool are very nice and also the spa sauna area. Breakfast is very good quality from the rooftop terrace with breath taking views in the morning. Very confortabile beds and pillows. Rooms were large enough and maybe not latest trends but clean and good style maintained.Nice kind staff. Overall very good value for money. We hope to come back to Naples and this hotel. The only downside is that you need earplugs if you are accomodated in the first floor to cope with the noise from the street

Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

The staff members were very kind and helpful and the hotel was very close to the port and metro station walking distance to all the attractions

Leisure Family

10/10

Exceptional

08 Jul 2019

Verified traveler

Amazing location, great views, friendly staff and very close to airport.

Leisure Partner

10/10

Exceptional

03 Jul 2019

Karen

This was a great hotel - perfect location and a balcony with an exceptional view!! Loved our stay and would absolutely stay here again. Staff were all to be commended.

Leisure Family

8/10

Excellent

02 Jul 2019

Verified traveler

Hotel was in a great location in downtown Naples.. no complaints!

Friends_and_family Family

10/10

Exceptional

02 Jul 2019

Verified traveler

Great view, clean, comfortable bed, excellent breakfast along with balcony and solarium!

Leisure Partner

4/10

Poor

01 Jul 2019

Gigi

Very old not like the pictures at all. Beds was broken very old facility

Leisure Family

10/10

Exceptional

30 Jun 2019

Ehud

מלון מעולה 5 כוכבים אמיתי. חדרים נוחים, מיטה רחבה ונוחה ארוחת בוקר
. מצוינת מה שאיכזב הוא שיש ויי פיי רק באזור הלובי. על ווי פיי בחדרים יש לשלם . איפה אנחנו חיים? בכל צימר נותנים ווי פיי חינם

Friends

6/10

Pleasant

29 Jun 2019

Verified traveler

location is good and convenient
near the shopping area
hotel is a little bit old
air conditioner was draining, and the staff fix it well

Breakfast: some cups and plates is dirty
food choices is less

our booking confirmation mentioned that our reservation included free wifi, but the receptionist said it is need to be paid

Partner

10/10

Exceptional

27 Jun 2019

Tommaso

Great place
Perfect location.
Rooftop terrace is fantastic.
Highly recommend

Family

10/10

Exceptional

17 Jun 2019

Verified traveler

Beautiful property, clean, safe, handy location. Staff are so pleasant and helpful. Breakfast is varied and plentiful.
The only thing I would add would be open the rooftop for dinner also
Great stay

Friends_and_family Family

4/10

Poor

06 Jun 2019

Kelly

Not worth the money!

Not worth the money! Definitely overpaid for the quaillity and service of the hotel. Would not stay here again!

Room was old and tired, multiple things not working and or up to standard. Also regular events over the weekend which kept us up due to music playing above our floor.

Partner

10/10

Exceptional

04 Jun 2019

Verified traveler

Excellent hotel would stay again great view of Naples from the roof top bar

Leisure Partner

4/10

Poor

06 May 2019

Verified traveler

Room was tired and much smaller than expected. Will never book through Experia again.

10/10

Exceptional

06 May 2019

Verified traveler

Hidden Jewel
Had booked the trip to Naples, then had numerous people advise to stay in Sorrento instead
Naples itself is definitely rough around the edges, but this hotel is beautiful.
The hot tub is in an amazing location and the view from breakfast is superb.

Leisure Family

4/10

Poor

02 May 2019

DUNTON

double charged

Be careful about any pre pay at this hotel. We booked thru hotels.com and chose to prepay and then was charged at check out because we did not have time to argue and find booking to show that we prepaid.

Partner

2/10

Poor

27 Apr 2019

Verified traveler

My experience while factual is peculiar. I booked my trip to Napoli 2 weeks in advance. When I made my booking, WITHIN 1 MINUTE, I realized I had the wrong date. Expedia helped me reach out to the hotel who refused to cancel the booking. ONE MINUTE. I had the similar experience with groupe Accor in Paris and they did accept it was a good faith mistake and did refund me. Not a way to treat customers.

Friends_and_family Family_with_children

8/10

Excellent

23 Apr 2019

Roberto

In order to use the WiFi I had to pay 9 euros. Years ago this was a common arrangement for hotels but in this age it is should not exist.

Leisure Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

Very nice hotel in central district! Staff very friendly and accommodating. We were grateful to get a King size bed in Europe!!!

Leisure Partner

2/10

Poor

22 Apr 2019

Tony

One of very few hotels that still charges internet (€9). Room was not clean, equipped with cheapest toiletries. Often cigarette smoking smells came through the vent. Porters were not kind and unprofessional.

Leisure Family

10/10

Exceptional

18 Apr 2019

Verified traveler

Near by everything.
Jacuzzi on 10th floor was wonderful!! Specially at night.
Helpful staffs.

Leisure Family

10/10

Exceptional

13 Apr 2019

Verified traveler

Great services, friendly staff. Breakfast buffet really good.

Leisure Family

6/10

Pleasant

27 Mar 2019

Danny

Stay in Naples

Hotel room said sea view, but it was a partial view obstructed. The lady at front desk said they are all like that, but admitted she hadn’t seen the room in a while. I offered her to come up and see the room for herself, but she declined. Room had no soap in it, but when we asked they brought it. Room was very hot with no A/C. Slept with window open. Disappointed they refused to do anything about the room discrepancy.

Partner

10/10

Exceptional

07 Mar 2019

James

Great Hotel

We’ve been to Naples many times to visit the War cemetery in Milano. Our stay at the Renaissance was the best. Staff most helpful All the time, breakfast exelant, room superb and spotless. Will be booking up for next year soon. This is the place to stay in Naples.

Family

10/10

Exceptional

06 Mar 2019

Nice view from the terrazza where you can eat a variety of food for breakfast. Stuff very professional and nice. Aerea so closed Toledo st that is one of main attractions of Naples closed to quartieri spagnolo.

Business_and_leisure Family

10/10

Exceptional

04 Mar 2019

Verified traveler

Wonderfully located with very helpful staff. Rooms need strategies for opening luggage

8/10

Excellent

24 Feb 2019

Verified traveler

The bathroom could of used some shelves near the sink, and a towel rack next to the sink, otherwise everything else was great.

Business_and_leisure Family