Name: Napolit'amo Hotel Principe
Address: Via Toledo 148, Napoli, 80132, IT

2/10

Poor

28 Jul 2026

Effie

I was given room 101 which was right next to reception so I couldn’t sleep due to the buzzer going off to let people in and people talking in reception. When I asked for a room change it was refused (I asked twice), so checked out 2 days early (although it was non-refundable) and booked a hotel around the corner that was more comfortable. Photos of hotel are deceptive. I know they need to make money, but I would suggest not putting people in 101 or at least knowing that these people may need to be moved.

10/10

Exceptional

25 Jun 2026

nichola

Great hotel, stall extremely helpful and great location
Would defiantly stay again and recommend

Partner

6/10

Pleasant

20 May 2026

David

Bathroom has black mould in the shower. Plus the room nothing like the photos.
Cracked tile the window.
Maybe I was expecting something different.

Family_with_children

8/10

Excellent

16 May 2026

SUSAN

Our reception staff was so very kind and helpful with restaurant recommendations,,, and showing us the map and highlights. Room was comfortable and clean. Bathroom was large and modern

Friends_and_family Family

6/10

Pleasant

03 May 2026

SANTA

Our room's AC did not work. The hotel is in a convenient location walkable to Trevie fountain but the hotel staff is not very friendly. We did not have a good experience with the staff. Rooms are clean would not stay here again. Fyi they will not let you check in early or a late check out. Hotel is walkable to metro.

Partner

10/10

Exceptional

27 Apr 2026

Moon Young

The staff was very friendly and the location was close to metro. As it’s located atthe hub of tourist attraction, easy to access other places. Overall, i had good stay.

Partner

10/10

Exceptional

07 Mar 2026

Jocelyn

Great location, though a little tough to find the entrance. We walked by the door a few times not knowing it was there. Staff were so kind, and the room was comfortable. The building is a little older but it felt clean. Breakfast was also a nice touch - in a beautiful room!

Partner

8/10

Excellent

10 Feb 2026

ARACELI

The room was spotless and large and the staff are really friendly. The breakfast was great, with delicious sfogliatelle for a Neapolitan touch. The only bad point is the entrance is not what I expected. I did have to wear earplugs because it is on Neaples' busiest street and we were there on a Saturday night, so there was noice outside. But that also means the location is great for sight seeing.

Friends_and_family Friends

8/10

Excellent

07 Feb 2026

ARACELI

Great Location but pedestrian zone, so you have to park two blocks away. The staff are really friendly. A bit loud from the street if on weekends.

Friends_and_family Friends

6/10

Pleasant

17 Jan 2026

Lucia

I stayed at this hotel for one night. The common areas are very dated and could really use some renovation. The room itself was fine for a short stay, but the overall look of the hotel feels old. That said, the location is perfect and makes it very easy to explore the city on foot. If location is your priority, this hotel works well for a quick stay.

Partner

10/10

Exceptional

08 Nov 2025

Dr. Ghadah

Amazing location

10/10

Exceptional

13 Oct 2025

Graciela

Exelente personal nice
Volvería a quedarme ahy pronto

Family

10/10

Exceptional

09 Oct 2025

Carmen

Excellent

Leisure

10/10

Exceptional

09 Oct 2025

Carmen

Excellent location , breakfast good the Staff nice and friendly

8/10

Excellent

09 Oct 2025

Susan

We requested an early check in and were pleased to get one. The young lady at the desk was very pleasant and gave us a lot of information. The room was comfortable with everything you need. We had a half balcony on the side of the building. The breakfast was great and was in a large ballroom. The one thing I will mention is that the entrance to the hotel is through a very large graffiti covered door. Once inside it’s not obvious where the hotel is as it is the back of a restaurant and a couple other businesses. There is a small elevator and we asked a gentleman which floor the rooms were on. He says three…it wasn’t, we tried two…not there, finally one. My only complaint is to have more signage to make it clearer coming in the hotel. I would recommend.

Partner

10/10

Exceptional

08 Oct 2025

Ellen

This was a great place right on Toledo Ave with lots of shopping and food options. The staff were very nice, elevator worked and was \"free\", 24 hour desk service, help with ordering taxi, AC worked. I would recommend this place to travelers. My only suggestion is that the lighting in the bathroom was very dim so not great for getting ready in the morning.

10/10

Exceptional

23 Sep 2025

Steven

This hotel is in an excellent position on via Toledo, very close to the M1 Toledo Street station. Hotel has excellent air conditioning, very friendly staff, and a beautiful huge breakfast room.

Leisure Self

10/10

Exceptional

22 Sep 2025

Lisa

Great hotel with very friendly hosts. We loved the room and the hosts at the front desk. We weren’t able to stay long but we will definitely book this hotel when we come back to Naples.

Partner

10/10

Exceptional

09 Aug 2025

Marc

Super nice staff and great location

8/10

Excellent

28 Jul 2025

DANIEL ALBERTO

Well

8/10

Excellent

17 Jul 2025

Ximena

Good hotel in old building, friendly staff and breakfast was included. It's on a second floor but there is an elevator available. Only downside is that cab can't reach entrance because front of hotel in on a pedestrian street, but you don't need to walk much.

Leisure Self

10/10

Exceptional

17 Jul 2025

Yara

Hotel rooms clean location is perfect, just at night was noisy and the windows not soundproof,

Friends_and_family Friends

6/10

Pleasant

15 Jul 2025

Joe

Amazing location, terrible bed

I loved the hotel and the location, however, the bed was horrible which is a large part of what I need a hotel for.

Partner

8/10

Excellent

01 Jul 2025

emar

the location is best but you will get lost and hard to find cause they have no signage, it was a big metal garage driveway and going in kinda youre going to junk shop but the hotel lobby is in the first floor of annold building

Leisure Friends

8/10

Excellent

27 Jun 2025

Enrique

Our experience at this hotel was very pleasant. The location is excellent — close to shops, markets, and all the main cultural sights. The staff was friendly and welcoming, and the room itself was comfortable and clean. Breakfast was also very good, with a nice variety to choose from.

The hotel could use a bit of an update, especially in the outside lobby areas, where some extra cleaning and maintenance would improve the overall impression. However, the room and bathrooms were spotless, and we had a great stay overall.

I especially loved how convenient it was to everything, and I would definitely return.

Leisure Friends

10/10

Exceptional

15 Jun 2025

Martyn

Really enjoyed our stay - room was clean, comfortable bed, friendly staff and good breakfast. Excellent location for the Spanish Quarter and very close to the Toledo Metro, so easy transit to Garabaldi/Centrale train station for trips to Pompeii and Herculaneum.
Just note that signage for the hotel is poor, the reception is at first floor level after entering the building through so large metal gates on Via Toledo. But I would gladly stay there again

6/10

Pleasant

02 Jun 2025

Evelyn

Not a great place in general

10/10

Exceptional

30 May 2025

Juliana

Once you step through the little green door, all the noise and anxiety is gone. The room was so spacious for our family of four. The breakfast was amazing and the dining area looks like a palace. Perfect location, walking distance to the port or to all the shops and restaurants in the Spanish Quarter. Highly recommend!

Friends_and_family Family

10/10

Exceptional

29 May 2025

Shayne

Lovely hotel right in the heart of things. The deluxe room is worth it as we enjoyed pizza and drinks overlooking Via Toledo. It’s not a sterile chain hotel and I think that’s the point…

Partner

6/10

Pleasant

24 May 2025

Dr. Ghadah

Only good things with the property is the kindness staff

Business_and_leisure Self

10/10

Exceptional

23 May 2025

Emily

Beautiful property and very close to amenities

Leisure Friends

10/10

Exceptional

21 May 2025

Pierre-Marc

Perfect location, high ceilling room. Three step from the metro.

8/10

Excellent

11 May 2025

harold

People work there were friendly,and helpful. It is complicated to find the hotel,no big sign.the facilities no looks good,really old.it needs a lot improvement. Breakfast is decent food.

Leisure Partner

6/10

Pleasant

03 Apr 2025

Shirley

Staff were very friendly and helpful. Hotel is well located for sites but its on Via Toledo so there will be a lot of external noise. Room was OK but air conditioning not plugged in, window filthy and looking out on scaffolding so it wasn't safe to leave open. Throughout the building, wires sticking out of walls and the place looked unfinished and tired. Lobby area includes tatty and broken furniture (the arms come with you when you get out of the chairs). Breakfast is disappointing - you have to ask for a coffee, the staff may not offer anything better than than tepid brown stuff in a flask. Limited selection of breakfast items, especially fruit, (and no labels).

Leisure Family

6/10

Pleasant

23 Mar 2025

jerome

Centrally located but had to park blocks away

Leisure Friends

10/10

Exceptional

19 Mar 2025

Eric

Perfect location to explore the city

Leisure Family

10/10

Exceptional

06 Dec 2024

Francesca

Ottima esperienza

Posizione perfetta, pieno centro e molto comodo per raggiungere a piedi tutti i punti di nostro interesse.
Il personale, dalla reception al servizio delle colazioni, estremamente cordiale e attento.
Colazione abbondante e molto varia.
Camere ampie e pulite, doccia moderna e potenza dell’acqua perfetta. Prese della corrente esattamente dove servono, frigobar e kettle a disposizione.
Unica pecca ma abbastanza ovvia è la non perfetta insonorizzazione della stanza. È un palazzo d’epoca che affaccia in via Toledo, finestre con doppi infissi ma ovviamente il brusio si sente. Altra cosa, nella nostra stanza aprendo la finestra il parapetto era molto basso, pensando a un bambino che può sporgersi potrebbe essere pericoloso. Probabilmente il personale avvertirà di questo le famiglie con bambini piccoli ma è bene menzionarlo.

Friends_and_family Family

8/10

Excellent

20 Nov 2024

Mohammed

A lovely experience.

8/10

Excellent

13 Nov 2024

Keith

Overall a good property. VERY HARD TO FIND. IT is on a busy pedestrian street. NO signage and be hind a very large steel door. If a shop keeper did not tell us where it was, we would have never found it. It is on the second and third floor of the building. You have to go outside for stairs or a tiny elevator.

It is located a 1/2 block from the Toledo metro station. Good breakfast..

We had a problem with reservation. Tried cancelling one day. The request was made within 24 hours of making the reservation. Niether Expedia or the Hotel would help.

10/10

Exceptional

07 Nov 2024

Jeffrey

There’s a lot to say about Napolit’amo. A lot has already been mentioned in previous reviews. The staff is excellent and truly helpful, with great restaurant recommendations. The area is quite busy; on the weekends crowds felt like a major sporting event crowd all day and all evening. Restaurants were packed with long lines. While it didn’t feel unsafe, I wouldn’t want to experience it again. The weekdays were so much better; popular but manageable. The actual street the hotel is on doesn’t allow cars, so taxis need to drop you a block away. There is a major subway stop very close by. The hotel entrance is subtle so you NEED the address to find it. Breakfast spread was nice. My room, 102, was a loft style. The room had very high ceilings and so they built the bedroom up on a second story with a staircase to climb. While the separation of space is nice for a couple, I wouldn’t want to stay in that room again as a solo traveler and have to use stairs anytime I needed the bathroom for showers or middle of the night visits. I’d happily stay on weekdays if not booked in that room. The location is close to many sights.

Leisure Self

10/10

Exceptional

24 Oct 2024

Brendan

Great well located Hotel for a stay in Naples

Very nice hotel in excellent location - close to metro stop and in vibrant part of town. Excellent breakfast! Large comfy rooms, some with balcony. Very friendly and helpful staff,

Note can be noisy at night due to location - bring earplugs if that bothers you.

Friends_and_family Family

6/10

Pleasant

24 Oct 2024

Theresa

Location, Location, Location

Excellent location, it took us a while to find it bc the signage is very small on a wall not even facing the street, the entrance was behind a large metal door covered in graffiti we would have never thought the hotel was behind the door, we had to get buzzed in to enter, buzzed in to enter our room floor, lights are kept off and only turn on with movement in the hall very eerie. Beds were hard. Room was clean and so was the bathroom. staff very friendly.

Friends_and_family Family

10/10

Exceptional

23 Oct 2024

Melvin

Great stay

At first it was hard to find behind 2 large doors full of graffiti but once inside the courtyard it had so much charm the hotel was great breakfast was very good unfortunately there was no bar has stated
We will return

Friends_and_family Friends

8/10

Excellent

22 Oct 2024

Deborah

We stayed here for three nights and we enjoyed it. The staff was very friendly. The breakfast was wonderful and the room was clean. Super hot water, which was a plus. The only negative was that the beds were super uncomfortable and the pillows extremely flat we also wish there was a telephone in the room, all in all it was a good stay

Leisure Partner

8/10

Excellent

12 Oct 2024

James

Ants in room

Partner

10/10

Exceptional

07 Oct 2024

Jessica

Great hotel that's located within a building complex. You need to walk through the door on the street into the courtyard, the hotel front desk is located on the 1st floor. The woman at the front desk was so helpful and friendly. My mom and I only stayed one night but it was still a great experience. There is breakfast available in the morning, and the location is perfect as it is centrally located in the Toledo district, so there are a lot of shops around the area. The metro is located a block away which makes getting around super convenient.

Leisure Family

10/10

Exceptional

05 Oct 2024

Luis

Staff was very friendly and the breakfast was very good

Leisure Partner

10/10

Exceptional

09 Sep 2024

Evan

Great hotel, great view and friendly staff

Leisure Self

8/10

Excellent

03 Sep 2024

Kristina

Close to the main area of Naples. Staff were lovely and very kind. The breakfast has good options. Would definitely go back again!

Leisure Partner

10/10

Exceptional

23 Aug 2024

brenda

Great area to stay. In the asking distance of most attractions in Naples. Nice breakfast. Rooms clean with comfortable beds and pillows. AC worked well. Although it was on a loud and busy street, the room was quiet. I would stay again. Outlet fixtures, needed to be repaired but that was minor.

2/10

Poor

12 Aug 2024

KATLYN

Felt very unsafe and the picture are VERY deceiving. If you want pictures I can send them. I'm requesting my money back!!!

Leisure Friends

10/10

Exceptional

12 Aug 2024

Antonio

The location is unbeatable, and rooms are spacious and quiet. I recommend it to anyone wanting to visit Naples

Leisure Friends

10/10

Exceptional

08 Aug 2024

j

City centre hotel.

A central hotel allowing access onto the centre of the city. The interior is well air conditioned which was a blessing after the heat and the rooms were excellent!

Friends_and_family Family

6/10

Pleasant

01 Aug 2024

Falian

There needs to be directions on how to enter the hotel prior to arrival! It’s on a super busy street, taxis can not drive down this street, there hard to see doorbell to get into a suspect back alley that you take an elevator to a hotel. It’s very hidden and didn’t feel safe. Naples all around was a poor experience and would not recommend staying overnight just go straight to the ferry port! The food was TERRIBLE at all dining experiences off Main Street.

Leisure Self

10/10

Exceptional

01 Aug 2024

panayiodes

Check in receptionist was excellent, breakfast not so good, could have been much better.

Leisure Family

10/10

Exceptional

21 Jul 2024

Verified traveler

Naples stay

Excellent position on Via Toledo with plenty of places to eat within a very short walking distance. Was a bit confusing to find the hotel as others have noted but very easy to get to from the main train station via the Metro. Staff were very friendly & helpful & gave us advice on places to visit. Breakfast was an added bonus. Room was spacious, clean & comfortable.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2024

Brandi

I needed a last minute stay and this was well priced and a good location for us. Front desk arranged an early morning taxi to the airport. The room was very clean and spacious. Overall great stay!

Leisure Family

10/10

Exceptional

02 Jul 2024

Jane

Great experience from start to finish. Staff amazing

Partner

2/10

Poor

01 Jul 2024

Zdenka

It's not a hotel; it's a bed and breakfast.

It's not a hotel; it's a bed and breakfast. The room didn't match the advertisement.

10/10

Exceptional

02 Jun 2024

Mohammad

Great location, friendly staff, nice breakfast, clean room.

Leisure Family

10/10

Exceptional

24 May 2024

Vafi

Very clean and modernized in great location. Make sure to read the website for directions to the parking if you are driving here.

Leisure Partner

8/10

Excellent

22 May 2024

Jeffrey Chin Yao

Situated in shopping area with walking distance to all tourist essentials. Recommended to self guided tourist.

Leisure Partner

10/10

Exceptional

20 May 2024

John

Perfect location awesome staff!!!

GREAT location, near main shopping street near the Spanish quarter. Super friendly staff, cool old prince palace.

Partner

8/10

Excellent

10 May 2024

Patricia

The hotel is right in the middle of the main shopping area and its location is excellent. The room was large and well appointed. Breakfast was in a large airy room, obviously the chief reception room of the old palazzo. Staff were very friendly and helpful. Altogether a very good choice.

Leisure

8/10

Excellent

14 Apr 2024

Kimberly

Good Value Great Location

Located on a great shopping street in a pedestrian area. Really short distance from the Metro. Located within walking distance of the port and other tourist sites. Front desk people were very helpful. Luggage storage is available.

Self

10/10

Exceptional

02 Apr 2024

Anni

We loved staying here, great location, and very reasonably priced. Within walking distance of many attractions, restaurants, and shopping. It is a unique Italian style hotel, which we absolutely loved.

Leisure Partner

10/10

Exceptional

15 Feb 2024

keith

Great stay in Naples

We had a fantastic stay very conveniently located, breakfast great and staff really helpful? Special mention to Francesca at front desk for grrat advice and support a superstar for sure

Partner

10/10

Exceptional

18 Nov 2023

Casey

Hotel and staff were great. We forgot our 220/110 converter and they let us use one. Breakfast was great too.

Leisure Partner

10/10

Exceptional

26 Sep 2023

Roberto

It was our first time in Naples, which can appear a little rough and this hotel is right in the middle of the action. Our room had a balcony overlooking a busy pedestrian street but the room kept out the noise it it was great to see everything from the balcony. It’s about a 10 minute walk from the port. The neighborhood is great for waking around and there is a mix of shops, restaurants and apartments. Loved the high ceilings in our room and the staff was super nice-especially Daria.

Leisure Partner

10/10

Exceptional

20 Aug 2023

Susan

It was a bit tricky finding the entrance to the property as we were in a vehicle and the area is pedestrianised. The hotel is a beautiful spacious building, rooms are a great size. Buffet breakfast was lovely and the staff were very friendly and helpful

Leisure Family

10/10

Exceptional

30 Jul 2023

jinan

Great hotel in excellent location, lovely room and breakfast. Very nice and helpful reception staff.

Leisure Partner

10/10

Exceptional

29 Jul 2023

Radka

Awesome hotel, very stylish, great breakfast, big room with small balcony.

4/10

Poor

12 Jul 2023

Emily

We didn’t get to stay at the property as our flight was cancelled and rescheduled for the next evening. We let the hotel know that we wouldn’t be arriving that evening, using Expedia messaging service, however would still require the room for the following 2 nights.
However, they WhatsApp messaged me a few hours before our rescheduled flight the next day to say they could no longer accommodate our booking and had booked us into another hotel. They assured us that the new hotel were okay with our late arrival (estimated 11.30pm).

As we were about to go to the gate and would arrive in Naples around 11pm I didn’t feel we were in a position to refuse the alternative accommodation and try to book somewhere ourselves.
As it happens the new hotel check in closed at 11pm (shortly after we landed). I had to message both parties, the staff member who’d been messaging me from hotel napolitamo called the new hotel and asked them to wait so we weren’t stranded in Naples in the middle of the night with our luggage. The new hotel was messaging me every few minutes hurrying us along - unfortunately I had no control over how long it took the airline to give us our baggage.

Upon arrival at the new hotel, which was further than the airport that Hotel Napolitamo, they charged us a €20 ‘late check in fee’ and they don’t do breakfast. We had breakfast booked with Hotel Napolitamo.
All in all it was a pretty dismal affair and we were not offered even a partial refund.

Leisure Partner

8/10

Excellent

29 Jun 2023

Nina

Tips to find the hotel

The hotel is in a convenient location on Via Toledo. Steps from the Toledo subway stop, restaurants and shopping.
We walked to the Archeological Museum (it’s a bit of a distance but we enjoy walking)

The room was spacious compared to others we’ve stay in Europe. The floor was done in large tiles that were clean and cool.

One BIG note to others: the entrance to the hotel is not easy to find. Look for very large (think delivery truck passage) green doors just to the right of the Lush store and a bakery. When we were there, a bit of white graffiti was sprayed on them.

There is a “people” door cut into one of the large doors. On that wall, ther is a button to press next to a small placard that has the hotel name. They will buzz you in.
After that, walk to the elevator and the reception is on the 2nd floor.

If you arrive by taxi they need to drop you around the corner because Via Toledo has traffic restrictions.

The breakfast is amazing and the dining room is equally as wonderful.

We walked to the port with our rolling suitcases to get our ferry. If you take a cab, it takes twice as long. A 15 minute walk, partially downhill was very easy. We walked it the day before to get our tickets and to make sure we knew where we were going.

This hotel is a great value and very nice for the price.

Partner

8/10

Excellent

11 Jun 2023

Min-Kyu

Good location with view of via Toledo, right next to Toledo station and within walking distance to ferry piers to/from Capri. Dining room for breakfast is a great ballroom. Bathroom was somewhat old.

Leisure Partner

10/10

Exceptional

25 Apr 2023

Donna

Enjoyed stay.

Enjoyed stay. Ladies at the desk were awesome.

6/10

Pleasant

19 Apr 2023

Miae

Mediocre

Leisure Partner

10/10

Exceptional

06 Mar 2023

Ketevan

Napolitamo Hotel Principe

Excellent location within a very short walking distance to the metro stops, which take you to the train station in a few minutes. Good breakfast. Fantastic location on main shopping street. Here there was the best streatfood and best pizza in Naples. It's not luxurious, but great value for money, so I definitely recommend it to anyone.

Friends_and_family Family

10/10

Exceptional

19 Feb 2023

Verified traveler

Stay here

Fantastic hotel, close to a metro station.
Room was extremely large with a great bathroom.
Breakfast had a lot of choices.
The staff were all friendly & extremely helpful. Shout out to Virginia on reception. She is an amazing person.

Partner

10/10

Exceptional

25 Dec 2022

eddie

The hotel charge me a local tax, there is not any note at my order (at hotels.com APP)

Partner

8/10

Excellent

19 Sep 2022

Lisa R.

Lovely spot in the heart of the city with very friendly staff.

Family

8/10

Excellent

02 Sep 2022

Oliver

Description of location and photo misleading

Leisure Family

10/10

Exceptional

04 Aug 2022

Stefan

Very unique & attractive historical property, with modern amenities, enclosed in a quiet courtyard off a very busy shopping street.

Leisure Partner

8/10

Excellent

24 Jun 2022

David Jr

In the middle of the action!

This hotel is so conveniently located in the perfect spot! Just a building away from the subway, across the street from a ton of restaurants in the Spanish Quarter and the coast (where most of the tourist spots are) is just down the same street the hotel is on, walking distance). Even though this hotel is not a pick up spot for many tours, it's a 5 to 10 minute walk to most pick up points. There is a grocery store 2 blocks back on one of the streets running ong the side of the hotel (windmill side).

The hotel is on a street that is very popular with locals and has a vibrant life both in the day and at night but can't hear any of the sound from our room unless we open up the windows. A ton of retail, gelato, pastry, coffee and food-to-go shops.

The breakfast was very tasty with a big selection to choose from. Amazing breakfast pastries as mentioned in other reviews. The room breakfast was served in made us feel fancy.

Partner

8/10

Excellent

10 May 2022

Alejandro

Ok

Leisure Family

8/10

Excellent

26 Apr 2022

Jared

Very difficult to find when arriving late at night. Staff was helpful and friendly. Close to local subway.

Leisure Partner

10/10

Exceptional

18 Apr 2022

Verified traveler

Great part of town

Older hotel in a great part of town! Very clean, staff was very friendly.

Partner

8/10

Excellent

13 Apr 2022

Martin

Naples trip

Overall a very pleasant place to stay. Very polite and helpful staff. Amazed by the really high ceilings in the rooms. Very clean throughout.
Would stay there again.

Friends_and_family Family

10/10

Exceptional

11 Apr 2022

Verified traveler

Amazing stay with very friendly and helpful staff. Excellent busy location near the metro stop. Our room was clean and neat, as was the bathroom, which was stocked with eco-friendly products.

Partner

6/10

Pleasant

21 Nov 2021

Amos

Did not live up to expectations

Friends_and_family Family

6/10

Pleasant

18 Sep 2021

Sam

Good location, ok condition

This hotel has a good location (steps from Metro station) and there is a good breakfast buffet. However, The air conditioning did not work too well and the internet reception was only good near the door.

Partner

4/10

Poor

04 Nov 2020

Julia

My room had a leak on the Shower wall, and also in the AC.
The staff offer more Towels to help with the leak, and I said that didn’t want towels,but wanted to change to another room.

The room Seems to be unfinished, but was ok if it wasn't the lake problem.

The breakfast was good.

I wouldn't recommend it.
I stayed for 2 nights.

Leisure Partner

10/10

Exceptional

29 Sep 2020

Marcelo

Nice Price Value!

The staff was friendly and the location it’s great and near to the port (5 mints way ) And just in Front of the Toledo metro station!
The breakfast was nice and I got a beautiful view to the narrow street and the mountain!!

Self

8/10

Excellent

20 Jan 2020

Vivienne

The best cakes in Naples

Locationwise this hotel is right in the middle of the semi-pedestrianised shopping area: semi-pedestrianised because you have to watch out for the police cars and carabinierie patrolling up and down the Via Toledo. The hotel would have been sumptuous when first built and the breakfast room still retains the charm of an earlier age with its rich drapes, ornate mirrors and high ceiling. Coming into the hotel is daunting because you have to go through a tiny door, part of huge, thick, metal gates, then cross a dingy courtyard and up stone steps to the first floor. The breakfast room is on the floor above, entailing another climb up the stone steps. The breakfast was plentiful and varied. We were well looked after by a delightful young woman, Rosaria (Rosie), who was so sweet and proudly told us she had made the cakes herself. They were all fantastic, moist and very light (coffee, apricot, lemon, strawberry, orange, apple, choc chip!): the best cakes in Naples. Rosie was superb suggesting places to go and what to see. As well as Rosie the other staff were also friendly and helpful. My room was basic but spotlessly clean and despite the high ceiling it stayed warm. Be warned if you have a car: the hotel does not have its own car park and we had to pay 25 euros per night to park securely nearby. This makes a stay in this reasonably priced hotel extortionately expensive.

Partner

10/10

Exceptional

10 Jan 2020

Verified traveler

I initially had a difficult time pinpointing the exact location of the hotel since there wasn’t a massive sign with its name, but once I did find it all was well. For those booking here, it’s right next to the Toledo metro station before the Geox store. The entrance is at the tall green doors.

The hotel is in a great location, right next to the Toledo metro station although you may not really need it. I was able to walk to all my desired destination, except Pompei of course.

Breakfast at the hotel was really good, but in case you’re looking for a great pasta spot, check out the sea front di martino pasta bar - it’s to die for.

Leisure

8/10

Excellent

14 Dec 2019

gordon

adjacent to restaurants and cafes and shopping.

very centrally located. 30 seconds from Toledo metro stn. Tricky to find. You need to access via large green door across from Pandora. Then, up one flight of stairs. Very nicely maintained. Breakfast room was opulent. All staff were very professional and welcoming. Room was cute. King bed was in a loft. More suited for those who can handle stairs to hotel, to room, and to breakfast room. No complaints. Heard some noise from outside, but it is a hotel in central part of large city. Very nice stay.

Partner

8/10

Excellent

26 Sep 2019

Sharron

Great value central hotel with a lovely breakfast

Not the easiest place to find on a Sunday when the large doors are closed, that said it is in such a central location , and such a interesting building, the breakfast was really lovely with so much choice and served in a beautiful room.The rooms themselves were comfortable and really clean, the finishing around sockets wasn’t great and we had a couple fall off and the lights in the bathroom kept dimming whilst we were in the shower, however that didn’t in anyway stop us having a lovely stay. The Hotel staff were all very friendly and helpful, should I return to naples I would book it again. Great value for money

Friends_and_family Family

10/10

Exceptional

21 Jul 2019

Verified traveler

This was right in the heart of Naples and was very secure

Leisure

8/10

Excellent

24 Jun 2019

Verified traveler

The hotel entrance is in a courtyard off the Main Street and is in a really excellent location for the old quarter, the port and has access to the Metro within 100 metres...breakfast was included and had a reasonable spread though similar each day

Leisure Family

10/10

Exceptional

05 Jun 2019

Anita

Naples hotel - perfectly fine

Great stay central and close to a train station for us to get to Pompei. We found great restaurants and lots of shops and I thought it a safe authentic part of Naples to stay.
Breakfast is great to and the rooms are spacious and clean. We upgraded our rooms so we stayed in two different rooms while using the hotel on level one - I personally preferred the room with view of street the bed is softer. There is not much difference otherwise.

Partner